Total 599 Business Management / Project / Planning job vacancies

Key Responsibilities:

- Engage with business stakeholders, underwriters, and product owners to understand requirements.

- Lead requirements elicitation workshops, interviews, and walkthroughs.

- Translate business needs into clear functional and non-functional requirements.

- Create and maintain BRDs, FRDs, user stories, use cases, and process flows.

- Work on underwriting workflows, rating, quoting, and policy lifecycle processes.

- Collaborate with UX/UI teams for portal design and user experience improvements.

- Support UAT planning, execution, and defect resolution.

- Act as a bridge between business and technology teams.

- Ensure traceability of requirements and alignment with business objectives.

Required Skills & Experience:

- 8+ years of experience as a Business Analyst.

- Strong experience in P&C Insurance, especially Underwriting.

- Hands-on experience with digital portals, broker portals, or customer portals.

- Expertise in requirements gathering and documentation.

- Strong understanding of Agile/Scrum methodologies.

- Excellent communication, stakeholder management, and articulation skills.

- Experience with tools such as JIRA, Confluence, Visio, and Figma.
When you apply, youvoluntarily consent to the disclosure, collection and use of your personal datafor employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

·        Degree in a relevant IT field with 3+ years of experience in IT business analysis, solution design, and testing.

·        Experience in at least one full software/product development cycle (Agile preferred).

·        Strong analytical, problem-solving, and influencing skills.

·        Strong stakeholder management skills with ability to engage users at all levels and facilitate discussions

·        Proactive, motivated, and inquisitive mindset.

·        Ability to code and iterate during planning sessions and conduct workshops.

• Minimum 5 years of relevant experience in Consulting or IT system implementation experience  Lead requirement gathering sessions with stakeholders to understand business needs, challenges, and opportunities, documenting detailed business requirements, functional specifications
• Proficient in Requirements Gathering, Configuration & Development, SIT, UAT, Training, Go-Live Support and Application support to users
• Experience with Low Code Platform as well as a thorough understanding of relational databases, SQL and web services
• Proficiency in tools like JIRA, Confluence.
• Experience with Agile methodologies and SDLC frameworks
• Conduct user requirement scoping, and analysis, involving functional, integration, and non-functional requirements
• Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs
• Deliver functional design including workflow analysis, prototypes, business logic flowchart and interface mapping
• Provide requirement and functional design clarifications to delivery team members throughout the delivery process
• Plan and conduct internal UAT based on business workflow and user scenarios
• Plan and conduct training to end users, and internal support teams as required

We are seeking an organized and detail-oriented Business Support Executive to join our team. In this role, you will be responsible for efficiently supporting the HR and payroll for our contracting and Payroll Process Outsourcing (PPO) business.

Key Responsibilities:

1. Client/Employee on-boarding and documentation.

2. Employee benefits management like administering and managing health insurance policies and claims and monitoring service quality of external vendors

3. Client/Employee engagement ie; responding to inquiries and concerns.

4. Support the management of grievance and disciplinary processes.

5. Assist in managing the annual performance appraisal process.

6. Validate attendance and leave reports for accurate payroll processing.

7. Work pass administration and processing when required.

8. Generate monthly client billing through ERP system and prepare customer reports and other relevant financial documentation.

9. Management of training and government claims:

10. Payroll Support:

• Processing of monthly and ad-hoc payroll for high volume of contract staff for multiple clients
• Ensuring compliance with statutory regulations and resolve any discrepancies.
• Reconciling payroll accounts and prepare necessary reports.

Qualifications and Skills:

1. Diploma or Bachelor's degree in Human Resources or related field (or equivalent experience).
2. 1-2 years of HR operations (including payroll) within a high volume headcount. Experience in handling outsourced manpower, contract staffing is advantageous.
3. Possesses strong knowledge of Singapore employment laws and regulations.
4. Able to work in a lean environment.
5. Excellent communication and interpersonal abilities and able to communicate effectively with internal and external stakeholders.
6. Ability to prioritize tasks and meet deadlines.
7. Problem-solving and conflict resolution skills.
8. Able to speak Mandarin in order to communicate with stakeholders in China

If you are a proactive individual with a passion for HR operations and a commitment to ensuring a positive employee experience, we encourage you to apply for this role. Join our team and play a vital role in supporting our employees' journey within the organization.

Company Description

HRnet Technologies, also known as Octomate, is the HR technology arm of HRnetGroup, a Singapore-listed recruitment and staffing firm established in 1992. Octomate provides workforce management and HR technology solutions that support organisations in managing scheduling, timesheets, leave, claims, and other HR processes.

We are looking for interns who can start August 2026 for a minimum of 3 months, 6 months preferred.

Job Description

The Business Analyst Intern supports the analysis, documentation, and delivery of system modules within the Octomate platform. You will work with stakeholders and developers to translate business needs into clear functional requirements and support testing and rollout activities.

Key Responsibilities

• Assist in gathering and documenting business and system requirements
• Support translation of requirements into functional specifications and user stories
• Assist in analysing workflows and system processes for module enhancements
• Work with developers to clarify requirements and support implementation
• Support system testing activities, including SIT and UAT coordination
• Assist in preparing user guides, training materials, and documentation
• Support deployment, rollout, and post-implementation activities
• Maintain organised documentation of requirements, processes, and changes

Job Requirements

• Strong analytical and problem-solving skills
• Good communication skills to work with technical and non-technical stakeholders
• Comfortable with documentation, process mapping, and system workflows
• Detail-oriented, organised, and willing to learn
• Prior exposure to systems, data analysis, or software-related projects is an advantage

What You Will Gain

• Hands-on exposure to real-world software delivery and system implementation
• Experience working on production systems used by organisations and employees
• Practical understanding of requirements gathering, testing, and documentation
• Mentorship from experienced product and technology team members

Responsibilities:

Direct Responsibilities

• Assist the Team Lead or Lead Business Analyst as a Functional Analyst 
• Perform business and functional analysis (end to end) for Cash Management services wrt to the reporting platform and products for Asia Pacific countries; 
• Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives that is inline with Solution 
• Strong verbal and written communication skills, attention to details, strong work ethic, team spirit, exceptional customer serving attitude. Operations experience will be added advantage 
• Produce requirements in the form of Users Story to vendors and review vendor FS (where applicable), review and sign-off the artefacts and solutions produced by the vendor (where applicable). Drive User Story grooming with vendor and closes all doubts from vendor. 
• To identify and map information requirement between BNPP internal systems and external parties i.e. Clearing House, Partner Banks, Local Service Providers or Outsourced Service Providers. Continuous update of the Application Interface Specification 
• Escalate issues in an effective manner and resolve these in conjunction with the rest of the team and/or the vendor 
• Review designs from Technical Teams/Vendor (where applicable) 
• Review solutions from Technical Teams/Vendors (from functional view point that it fulfils the requirements objectively) 
• To review SIT cases, analyse defect(s) raised by Test team; Liaise with internal Product Owner and/or vendor on fixes delivery date 
• To define UAT cases/plan and be a liaison between project stakeholders and testing team during Testing Phase. Ensure defects reported are tracked, follow-up and closed timely. Establish and maintain close communication with Business and Operation to support day-to-day operation 

• Provide support on clarification during SIT/UAT, Regression testing and Rehearsal testing 

• To working independently to resolve issues and/or identify solutions and escalate in timely manner. 

• To supports and plan for users’ participation in Deployments and Implementation Users Sanity and/or Penny Testing (PVT)

Contributing Responsibilities

• Develop new products jointly with other application/project teams
• Contribute towards the end-to-end solutioning for these new products
• Contribute towards defect leakage and quality improvement initiatives 
• To share support and expertise by providing training and knowledge sharing sessions

• 1-year contract, renewable
• Government project
• Hybrid work arrangement

As a Digital Business Analyst, you will support the Chief Information Officer and collaborate with cross-functional teams to deliver user-centric solutions aligned with business objectives. You are a proactive, self-motivated and resourceful team member with good tech/digital knowledge and strong influencing skills. You are passionate about driving product initiatives and adept at facilitating stakeholder engagement while constantly looking for new ways to apply digital technologies and AI to meet Agency and citizen needs.

What You Will Be Working On

• Elicit citizen/business needs through service journeys and develop business cases via rapid prototyping.
• Develop user stories, specifications, and acceptance criteria, building prototypes to validate requirements and measure value.
• Evaluate and recommend technologies (including AI tools), aligning with GovTech's technology directions and WOG central solution, through hands-on experimentation.
• Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various environments.
• Ensure system readiness for deployment and analyze the impact of changes.
• Assist the CIO in identifying digital transformation opportunities.
• Define product vision, roadmap, and objectives aligned with business strategy.
• Communicate product strategies and use data to inform decisions.

What We Are Looking For

• Degree in a relevant IT field with 3+ years of experience in IT business analysis, solution design, and testing.
• Experience in at least one full software/product development cycle (Agile preferred).
• Strong analytical, problem-solving, and influencing skills.
• Strong stakeholder management skills with ability to engage users at all levels and facilitate discussions
• Proactive, motivated, and inquisitive mindset.
• Ability to code and iterate during planning sessions and conduct workshops.

Preferred Skills:

• Business Analysis certification (e.g., CBAP).
• Past development or consulting experience.
• Experience in Agile, Knowledge Management, or Service Design.

Good-to-have Skills:

• Experience working with Agile tools such as Figma, Miro, or JIRA
• Experience facilitating workshops, focus groups, and sprint reviews
• Knowledge of data analytics and product metrics
• Certification such as Scrum Master or Product Owner is a plus
• Experience with development workflows using tools like SHIP/HATS, GitHub or GitLab for code management and collaboration
• Experience to rapid application development platforms such as OutSystems
• Working experience with content management systems such as Sitefinity, SharePoint Online, or similar platforms

Introduction to the role:

As they embark on global transaction services transformation, the Singapore-based regional team of one of the largest American retail banks, is looking to expand their team of Business Analysts.

The Business Analyst is responsible for documenting business and functional requirements, including file mappings, process and data flows, business logic and rules, and use cases/ stories and support delivery of migration based projects predominantly in the payments domain (SEPA, ISO formats and instant payment related standards) on global platforms.

The Position:

• Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests.
• Determines the impact of modifications and enhancements on the application.
• Acts as the subject matter expert to support scope and requirement decisions related to Real Time Payments (SEPA, Faster Payments etc.)
• Ensures changes to the application are compliant with bank standards and policies.
• Liaises with business partners to build the business requirement documents and coordinate approval and concurrence. Document and review HLD and hold good knowledge on NFR.
• Serve as liaison between business and technical aspects of projects.
• Work on enhancement projects that improve the operational landscape for the Global Transaction Services, as well as internal company projects that enhance Straight Through Processing
• The candidate should be comfortable in an environment with mixed delivery methodologies depending on the project (Agile, Waterfall) and able to adapt to new technologies, products, and processes quickly.
• Document business and functional requirements, including process and data flows, business logic and rules, and use cases/ stories.
• Support executive requests for reports etc.
• Liaise with global project teams consisting of business sponsors, developers, designers and testers.
• Manage deliverables and priorities with management and business stakeholders
• Coordinate and conduct testing cycles; acceptance criteria, unit testing, QA and user acceptance testing.
• Support production delivery rollouts during releases

The Candidate:

• Strong Business Analyst experience in Global Payments and Core banking
• Experience with instant payments projects
• Expertise with SEPA and ISO formats
• Very strong communication skills – speak confidently on a global platform
• Excellent presentation and documentation skills ; having the ability to explain solutions and approach
• Strong quantitative skills, attention to detail, critical thinking, and the ability to support multiple projects simultaneously and independently in fast paced environment.
• Excellent technical and analytical skills; Analyze existing capabilities and identify priority gaps and opportunities.
• Strong communication and presentation skills
• Proficiency in JIRA and Confluence Tools.
• Microsoft Office product suite

We regret to inform that only shortlisted candidates will be notified.

EA Reg No: R25157796, Lau Wan Ying

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544

Business Analyst-OM

GENERAL DESCRIPTION

The candidate will be a member of the IT PM/BE Asia team, which manages and delivers the business project portfolio to support the Bank’s growth strategy. Key features of the role and responsibilities include business analysis, requirements gathering, stakeholder management, project management for smaller initiatives and change management. The Business Analyst works closely aligned with the Product Owner / Business stakeholders / Scrum Master or IT Project Leads and Developers to deliver projects end-to-end.

kEY FEATURES OF THE POSITION

• A clear, structured communicator who can present complex topics simply to diverse audiences
• Ability to navigate unknowns, business needs into clear functional specifications for developers
• Engage and align stakeholders across management, front office, think in the lens of risk and compliance
• Ability to put across a high-level understanding of trading workflows (pre-trade, execution, post-trade) and demonstrate a curiosity in the topic 

SKILLS REQUIREMENTS OF THE POSITION

Professional and Technical

Professional

• Minimum 8 years to Maximum of 15 years of experience in banking, preferably private banking and/or asset management 
• Thorough understanding of private banking value chain; key focus is on business understanding
• Good understanding of business processes, process design, and process re-engineering 
• Good understanding of Business project life cycle in addition to System Development Life Cycle
• Knowledge of SQL will be added advantage 
• Knowledge of software quality process would be an advantage 
• Knowledge of Agile methodology and experience of partnering with IT in Scrum model would be an advantage 

Personal and Social

• Strong knowledge of private banking business; should be able to speak and understand technical / business language 
• Strong analytical and problem-solving skills 
• Ability to analyse, prioritize, and resolve issues with a proficiency in taking decisions during challenging times 
• Good communication and stakeholder management skills 
• Able to interact with C-Level Executive (if situation demands), functional leads, SMEs, Technical leads, Application Managers and Other IT teams and communicate in language that they understand 

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

Role: Functional Business Analyst

Job Requisition Number: IS-79430

Job Level:  6-9 years of relevant experience (L3)

Location: Singapore

Key Responsibilities:

Business Analysis &Requirements Management

      Collaborate with Business Unit Specialists to elicit, review, and validate business requirements.

      Perform impact assessments and analyze the "to-be" business and operational processes based on agreed requirements.

      Define detailed functional and non-functional requirements aligned with business objectives.

      Monitor and manage risks /issues related to requirements and scope creep.

      Perform impact assessments an destinations for project change requests.

Functional Design & Solution Alignment

      Transition requirements to System Analysts, ensuring clarity and completeness.

      Maintain traceability of functional specification to business requirements.

Testing 

      Review test plan and functional test scope prepared by testing team.

      Support SIT and UAT, including defect prioritization, tracking and resolution.

Key Requirements:

Education:

       Bachelors’ Degree in Computer Science or related field.

Essential:

      Minimum 8 years of business analysis experience in financial and banking industry

      Understand wholesale banking domain knowledge and products such as customer onboarding & servicing and data management

      Skilled in MS Excel and PowerPoint for analysis and reporting.

      Experienced in change management and project management fundamentals.

      Strong team player with leadership skills, able to drive collaboration and resolve complex issues.

      Passionate, diligent, and resilient, with the ability to work through ambiguity and deliver under pressure.

      Excellent interpersonal and communication skills, with a focuson building strong stakeholder relationships.

      Confident presenter, able to explain complex topics clearly andeffectively.

Technical Skills:

Customer Onboarding and servicing workflow

How You Will Make An Impact 

• Perform deep-dive analysis to troubleshoot business issues, identify root causes, and propose actionable solutions to the team.

• Conduct pricing analysis to assess the financial impact of price changes and support revenue optimization strategies.

• Develop and maintain operational dashboards to track key business performance metrics and ensure data accuracy.

• Support cross-functional initiatives by providing timely ad-hoc analysis and data-driven insights to various business units.

• Collaborate with senior analysts and stakeholders to translate raw data into clear, meaningful business reports.

• Ensure data quality by flagging anomalies or outliers in datasets to maintain the integrity of our reporting.

Minimum 10+ years of experience in functional business analysis, with a strong
focus on SWIFT and payments systems.

DomainPayments, Cross-border payments, SWIFT standards, Cross border payments viablockchain network a plus

Strongbusiness domain knowledge in corporate banking and payments.

Bachelor’sdegree in engineering/ business/ finance or equivalent.

Strongquantitative, analytical, problem solving and process design skills that
can translate analysis into solutions that meet business objectives

Understandingof technology and operational processes across functions /
departments in the bank/market.

Familiarwith change management processes and project management
fundamentals.

Strategicforward-thinking approach to challenges with outstanding
communications, influencing, negotiating and persuasion skills.

Passionate,diligent and resilient individual with ability to thrive in ambiguity.

Abilityto push initiatives forward and work collaboratively across teams.

We are looking for an experienced Business Analyst with keen interest in delivery of Government Projects.

• Opportunity to work on large scale digital transformation projects .
• 5 days work week (Mon to Fri), Hybrid Work Arrangement.
• Attractive remuneration package.

Responsibilities:

• Conduct thorough market and solution analyses, along with user interviews, to define the problem space, uncover opportunities or synergies, and deliver actionable insights that guide product success.
• Establish key success factors, develop metrics, and build dashboards to track performance—enabling clear measurement of outcomes and alignment with goals.
• Analyze product performance after launch, identify areas for enhancement, and facilitate iterative improvements to drive ongoing value.
• Evaluate the impact of change requests, estimate resource needs, and ensure requests are actionable and resource-appropriate.

Requirements:

• Min 5 years’ experience required, Computer Science or IT related tertiary education.
• Experience in full software / product development life cycles using Agile Methodology.
• Demonstrated ability to collect and synthesize data into actionable insights, with proven experience working end-to-end alongside product teams to influence outcomes.
• Excellent verbal and written communication skills, empowering clear idea pitching and effective stakeholder alignment.
• Thrives under tight deadlines, with strong prioritization and independent working capabilities. 

Interested candidates may click on apply or apply via email to spml@scientecpersonnel.com (indicating Job ID J68167 for faster processing). 

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Digital Business Analyst – Websites & CRM Systems

Overview

Our client is looking for a Digital Business Analyst to support website modernisation and CRM transformation initiatives.

Why should you join?

• Government Project
• Salary up to $10k/month
• AWS + Up to 21 ALs

You will act as the bridge between business and technicalteams, translating business needs into clear requirements and ensuringsolutions deliver strong user and business value.

This role focuses on improving customer service systems,CRM platforms, and public-facing websites, including AI-driven capabilitiesand self-service solutions.

Key Responsibilities

1. Business Analysis & Requirements Gathering

• Analyse current business processes across customer service, CRM, and websites
• Gather and document functional & non-functional requirements
• Work with stakeholders (HQ, schools, users) to define business needs
• Document workflows, business rules, and system integrations

2. Process Mapping & Optimisation

• Develop current state & future state process maps
• Identify gaps, inefficiencies, and improvement opportunities
• Design improved workflows with automation, AI, and self-service features

3. CRM Systems Analysis

• Assess existing CRM system capabilities and limitations
• Define requirements for AI-powered customer service features (e.g. routing, escalation)
• Support integration design between CRM and other systems

4. Website & Knowledge Management

• Gather requirements for websites and internet-facing platforms
• Define user journeys, user stories, and acceptance criteria
• Support information architecture and UX design for better user experience

5. Data Analysis & Insights

• Analyse customer service and website data to identify trends
• Define KPIs and success metrics
• Provide insights to support system and process improvements

6. Solution Design & Documentation

• Produce BRDs, functional specs, and process flows
• Create wireframes/mockups where needed
• Maintain traceability from requirements to testing

7. Testing & Quality Assurance

• Develop test scenarios and UAT plans
• Coordinate testing with stakeholders and technical teams
• Ensure solutions meet business requirements

8. Stakeholder Management & Training

• Facilitate workshops and discussions
• Support change management and documentation
• Assist with user training and system adoption

Requirements

• Minimum 4 years of Business Analyst experience in digital or system transformation
• Experience with CRM systems and customer service processes
• Strong skills in:
• Requirements gathering
• Process mapping
• Solution design
• Experience with website or digital platform projects
• Knowledge of data analysis and performance metrics
• Understanding of AI/automation in business processes
• Familiarity with data governance, security, and compliance
• Good understanding of UX and customer journey mapping
• Strong communication and stakeholder management skills

Interested candidates may click on apply or apply via emailto kenwi.g@scientecconsulting.com

By submitting your resume, you consent to the collection, use, and disclosureof your personal information per ScienTec’s Privacy Policy(scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence.Only shortlisted candidates will be contacted.

Kenwi Goh Jian Wee – R26159880
ScienTec Consulting Pte Ltd - 11C5781

Job Description

We are seeking an experienced Business Analyst Lead to drive high-quality business analysis across large-scale projects. In this role, you will lead a team of Business Analysts, ensure alignment between business needs and solutions, and support successful project delivery from planning to implementation.

You will work closely with stakeholders, Product Owners, and technical teams to translate business requirements into clear, actionable deliverables.

Responsibilities

• Lead and mentor a team of Business Analysts, ensuring consistent quality and best practices
• Oversee requirements gathering, analysis, and documentation across projects
• Translate business needs into user stories, workflows, and functional specifications
• Collaborate with Product Owners and Project Managers to manage priorities, scope, and timelines
• Plan and drive business analysis activities across project phases
• Lead User Acceptance Testing (UAT) and ensure solutions meet business requirements
• Engage stakeholders, including senior and external clients, to align on expectations
• Facilitate workshops, discussions, and requirement gathering sessions
• Establish and maintain standards, governance, and best practices for business analysis
• Drive continuous improvement in processes, tools, and documentation

Requirements

• Bachelor’s degree in Business, Information Systems, or related field
• Minimum 8 years of experience in Business Analysis, preferably in large-scale or government projects
• Proven experience leading and mentoring Business Analyst teams
• Strong experience in requirements gathering, process modelling (e.g. BPMN), and Agile methodologies
• Excellent communication and stakeholder management skills
• Strong analytical thinking and problem-solving abilities
• Ability to work with stakeholders across different levels
• Experience with tools such as Jira, Confluence, Visio, or similar

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.

(EA Reg No: 20C0312)

We are seeking a hybrid Business Analyst with deep UI/UX expertise to serve as the critical link between our business stakeholders and our design/development teams. You will be responsible for translating complex business requirements into intuitive, user-centric functional specifications, ensuring that the final application delivery aligns with both business goals and an exceptional user experience.

Key Responsibilities

• Requirement Discovery & Translation: Lead workshops with stakeholders to extract core business needs. Translate these into detailed functional requirements, user stories, and wireframes that the UI/UX team can execute.

• Gap & Workflow Analysis: Analyse existing business processes and identify opportunities for digital optimisation. Map out "As-Is" vs. "To-Be" user journeys.

• Prototyping & Visualisation: Create low-to-mid fidelity wireframes and flowcharts to validate concepts with stakeholders before moving to high-fidelity design.

• Stakeholder Management: Manage expectations by balancing technical constraints, business ROI, and user needs. Act as the "voice of the user" in business meetings and the "voice of the business" in design sprints.

• Design Validation: Review UI/UX deliverables (Figma/Adobe XD) to ensure they meet the documented functional requirements and acceptance criteria.

• UAT & Usability Testing: Define and lead User Acceptance Testing (UAT). Work with the UX team to conduct usability testing and iterate on designs based on data-driven feedback.

Required Skills & Qualifications

• Experience: Minimum 5 years of experience as a Business Analyst, specifically within an Agile/Product-focused environment.

• UI/UX Literacy: Strong understanding of UX principles (information architecture, interaction design, accessibility) and familiarity with tools like Figma, Sketch, or Axure.

• Documentation: Mastery of writing clear User Stories, Acceptance Criteria (AC), and Functional Requirement Specifications (FRS).

• Agile Proficiency: Deep experience with Jira, Confluence, or Azure DevOps.

The Goal:

• Zero-Gap Handoffs: The UI/UX team rarely asks for clarification on requirements because the user stories are robust and visual.

• On-Time Delivery: Application features are launched with high user satisfaction and minimal rework required during the development phase.

Join a high-impact public sector project driving digital transformation through ServiceNow and user-centric solutions.

You will work closely with stakeholders to deliver scalable, innovative platforms that enhance citizen and agency experiences.

What You’ll Do

• Lead requirements gathering using design thinking, translating business needs into scalable ServiceNow solutions for agencies
• Analyse existing processes, identify gaps, and drive digital transformation initiatives across public sector environments effectively
• Define user stories, functional specifications, and oversee implementation, configuration, integration, and deployment of ServiceNow solutions
• Collaborate with stakeholders, facilitate workshops, and drive adoption through clear communication, training, and engagement strategies
• Ensure solutions align with architecture standards, manage change requests, and continuously improve service delivery outcomes

What You Bring

• Proven experience delivering ServiceNow implementations, with strong understanding of enterprise SaaS platforms and digital transformation initiatives
• Solid analytical skills with ability to translate complex requirements into practical, user-centric technology solutions effectively
• Experience working in Agile environments, with exposure to cloud architecture, automation, and system integration practices
• Strong stakeholder management, communication, and facilitation skills across cross-functional teams and senior business stakeholders
• Background in public sector or large enterprises, with ability to influence change and drive successful project outcomes

If you’re passionate about driving meaningful digital change and delivering impactful solutions, we’d love to hear from you. Click "Apply"

Job Description

• Industry/ Organization Type: IT
• Position Title: Business Analyst
• Working Location: Jurong East (5 mins walk from Jurong East MRT)
• Working Hours: 5 days (Mon to Thurs: 8:30am to 6:00pm, Fri: 8:30am to 5:30pm)
• Salary Package: Basic + Completion Bonus
• Duration: 12 months contract

Key Responsibilities

• Deliver insights that drive product results.
• Research the market to define problems and size opportunities.
• Review current solutions to find gaps and synergy opportunities.
• Interview users and turn findings into clear problem statements.
• Set success metrics and build dashboards to track them.
• Analyze performance after launch and recommend improvements.
• Assess change requests for impact, effort, and resource needs.
• Handle ad-hoc tasks and special projects as assigned.

APPLY NOW!!!

• Bachelor’s Degree or Diploma in Business, Information Technology, Engineering, or a related discipline.
• Minimum 5 years of Business Analyst experience, including delivery in Agile environments.
• PMP certification preferred or demonstrated hands-on project management experience.
• Proven experience across both system development and application maintenance, including UAT and QA activities.
• Experience working with outsourced vendors, including tracking, monitoring, and managing delivery milestones and deliverables.
• Proficient in requirements management and documentation tools such as JIRA and Confluence.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81987 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

THE ROLE

We are seeking a driven, organised and detail-oriented Business Development Officer / Junior Officer / Trainee to support the Director, Business Development.

This role is suitable for a candidate with 1-2 years’ experience in trust administration, corporate services, compliance or related financial services, with a foundational understanding of regulatory requirements and client due diligence processes. Whilst relevant experience is advantageous, we remain open to less-experienced candidates who demonstrate a strong willingness to learn and develop in the role.

Key responsibilities will include providing general support to the Director, Business Development; preparing proposals and client onboarding materials; assisting with the onboarding of new clients, including KYC and document reviews, preparing new client paperwork and onboarding packs.

DUTIES

• Assist the Director, Business Development with day-to-day administrative and business development support tasks
• Preparation of pitch materials, proposals and client presentations
• Carry out client onboarding processes; including preparation, collation and review of KYC documentation and completion of onboarding procedures in compliance with regulation and internal policy
• Foster good relationships with internal stakeholders including compliance, middle office and front office teams to ensure smooth coordination during onboarding and a thorough handover post onboarding
• Track and update business development activities in the CRM system
• Maintain and update business development documentation and templates
• Ensure all documentation complies with internal policies and regulatory standards.

SKILLS AND KNOWLEDGE

• Bachelor’s degree in Business, Finance, Law or a related field
• STEP Certificate / Diploma or another relevant professional qualification (or willingness to begin STEP studies) is an advantage.
• 1-2 years’ experience in trust, corporate or fund administration services, compliance or a related financial services role.
• A collaborative team player with a positive mindset/
• Strong written and verbal communication skills and good attention to detail

The successful candidate will be part of the AI and Data team, leading the business analysis function for AI/GenAI and data initiatives. This role is pivotal in bridging business needs with AI capabilities, ensuring that solutions are aligned with strategic goals and deliver measurable value. The Lead Business Analyst will work closely with stakeholders across business and technology domains to define requirements, assess feasibility, and guide the development of AI-driven and data-driven solutions.

Strategic Planning, Governance, Stakeholder Management:

• Define and maintain the AI/GenAI and data business capability roadmap aligned with enterprise strategy.
• Collaborate with enterprise architects and solution teams to ensure AI and data initiatives meet governance and compliance standards.
• Facilitate stakeholder engagement to gather business requirements and translate them into actionable insights.
• Champion AI adoption across business units by articulating value propositions and use cases.

Business Analysis & Solution Design:

• Lead the discussion, documentation, and validation of business requirements for AI/GenAI and data solutions.
• Conduct gap analysis, feasibility studies, and impact assessments for AI and data initiatives.
• Collaborate with data scientists, engineers, and architects to ensure business needs are accurately translated into technical solutions.
• Develop user stories, process flows, and functional specifications for AI and data related applications.

AI and Data Use Case Development & Advisory:

• Identify high-impact AI and Data use cases and assess their business value and implementation feasibility.
• Support the design and prototyping of AI and Data solutions, including chatbots, predictive models, data management and automation workflows.
• Advise business units on leveraging AI tools such as MS OpenAI, Power Platform, and Azure AI services, Tableau, Power BI, etc.

Risk Management & Compliance:

• Ensure AI solutions adhere to data privacy, ethical AI, and regulatory standards.
• Collaborate with risk and compliance teams to assess and mitigate risks associated with AI deployments.

Training & Change Management:

• Develop training materials and conduct workshops to upskill business users on AI and Data capabilities.
• Support change management efforts to ensure successful adoption of AI and Data solutions.
• Foster a culture of innovation and continuous learning around AI and Data Platform technologies.

Support & Continuous Improvement:

• Monitor performance and business impact of deployed AI and Data solutions.
• Lead post-implementation reviews and drive continuous improvement initiatives.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Bachelor’s degree in Business Administration, Computer Science, Data Science, Artificial Intelligence or a related field.
• Minimum of 10 years of experience in business analysis, solution design, or product management within the IT industry.
• At least 5 years’ experience working with AI/ML and data technologies, including GenAI, NLP, and predictive analytics.
• Proven track record of leading AI-related business initiatives from ideation to implementation.
• Experience in banking, financial services, or regulated industries is preferred.
• Good understanding of AI/ML concepts, data lifecycle, and model deployment.
• Familiarity with tools such as Power BI, Tableau, SQL, Python (basic), and cloud platforms like Azure or AWS.
• Ability to interpret data science outputs and translate them into actionable business insights.
• Experience with LLMs (e.g., GPT, Claude, Llama) and their business applications.
• Exceptional stakeholder management and communication skills, with the ability to influence and negotiate across all levels.
• Strong analytical thinking, problem-solving, and decision-making capabilities.
• Ability to write clear and concise business requirements, user stories, and functional specifications.
• Experience in facilitating workshops, conducting interviews, and leading cross-functional teams.
• Demonstrated ability to lead and mentor business analysts and cross-functional teams.
• Strategic mindset with the ability to align AI initiatives with business goals and enterprise architecture.
• Comfortable working in a fast-paced, ambiguous environment with a focus on innovation and continuous improvement.

To apply,simply click the "Apply" button or send your updated profile to recruit@percept-solutions.com 

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

We are building a Global CLM (Client Lifecycle Management) Platform to be used in all Processing Hubs and Booking Centres for Client Onboarding and Lifecycle Management. The Business Analyst serves as the connector between business and development teams and translates business needs into technical requirements for the development teams in an agile environment. The Global CLM Platform is a multi-year program built in-house and includes processes like Partner and Account opening, KYC, Lead& Prospect Management, Client Investment Profile, Periodic Client Reviews, Client Risk Management and Document Management, in accordance with global business needs and local regulations. The Business Analyst for the Global-CLM implementation will be responsible for the derivation of business requirements tha tare feasible to be integrated into the global CLM application. This requires coordination with business stakeholders as well as gaining a profound understanding of structures, the organisation’s business and operating model, and the applicable regulatory requirements.

Successful candidates have previous experience of implementing Client Onboarding and Lifecycle Management processes and platforms, possess technical knowledge of CRM applications, an innovative mindset, are accomplished business analysts for medium to large projects. They are able to deal with ambiguity, drive for results, demonstrate courage and possess good decision quality. They are able to work with stakeholders remotely, create strong relationships and work effectively with scrum teams in Singapore, Switzerland, and Europe. The role will be located in Singapore.

Key Features and Accountabilities

Delivery Responsibilities

• Analyze needs and issues of the organisation or business domain
• Specify and document new business processes or systems
• Feasible integration of the business processes and needs into technical solutions(considering time and budget constraints) that enable the Scrum team to meet its objectives
• Align with (senior) business stakeholders to understand structures, the organisation’s business and operating model, and the applicable regulatory requirements
• Validate the fulfilment of business requirements by elaborating test cases, test procedure and user acceptance testing
• Ensure appropriate involvement of relevant business stakeholders throughout the whole project lifecycle

Regulatory Responsibilities &/OR RiskManagement

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS

Personal and Social

• Excellent communication and stakeholder management skills. Enthusiastic collaborator and team player with a positive attitude
• Self-motivated, team-oriented and hands-on personality, comfortable in driving and managing change as well as challenging the status quo
• Strong conceptual, analytical and problem solving skills. Track record of prioritizing and making trade-offs by objectively evaluating opportunities vs potential pitfalls. Demonstrated data-driven decision making
• Ability to think pragmatically and drive execution of concepts. Analyse, prioritize resolve issues and take decisions during challenging times
• Experience working in a global environment with distributed teams

Professional and Technical

• Minimum of a Bachelor’s degree or equivalent
• Proven experience as a Business Analyst in software delivery projects
• Strong understanding of Agile methodology (e.g. SAFe) and experience of partnering with IT in a Scrum setup
• Proficiency in Jira or similar Agile project management tools
• Good understanding of business processes, process design, and process re-engineering
• Strong stakeholder management skills
• Experience in finding operational synergies and performing impact analysis on business models, tools and processes
• Experienced in working with DevOps
• Experienced in applying testing methodologies, especially functional testing and user acceptance testing (UAT)
• Experience in the private banking and global wealth management industry with strong delivery record is a plus

Job Summary

The Assistant Manager, Business Support plays a key role in driving operational excellence and enabling sales effectiveness. This role oversees business support functions, ensures seamless coordination across stakeholders, and enhances internal processes to support revenue growth. You will work closely with the sales team, vendors, and customers while taking ownership of operational efficiency and continuous improvement initiatives.

Key Responsibilities

• Oversee daily sales support operations to ensure smooth, efficient, and scalable processes
• Lead and manage the end-to-end purchasing process, including vendor coordination, order tracking, and delivery fulfillment
• Act as a key point of contact for customer inquiries, ensuring timely resolution and high service standards
• Coordinate logistics and delivery schedules, ensuring adherence to timelines, cost efficiency, and quality standards
• Drive process improvements and streamline administrative workflows to enhance team productivity
• Manage documentation, reporting, and record-keeping systems, ensuring accuracy, compliance, and accessibility
• Provide guidance and support to junior team members (if applicable), ensuring consistency in operations and service delivery
• Collaborate with cross-functional teams (Sales, Finance, Operations) to support business objectives
• Prepare reports, dashboards, and insights to support management decision-making
• Handle escalations and resolve complex operational or customer issues
• Undertake additional projects and responsibilities as assigned by management

Requirements

• Minimum Diploma or Degree in Business Administration or related field
• At least 5 years of relevant experience, with exposure to sales support or business operations
• Proven ability to manage processes, vendors, and stakeholders effectively
• Strong interpersonal and communication skills with a customer-centric mindset
• Excellent organizational, multitasking, and problem-solving capabilities
• Ability to work independently while leading initiatives and supporting team performance
• High attention to detail with a proactive and solution-oriented approach
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with ERP/CRM systems is an advantage

We are hiring Project Support Temp to assist with school group visits. This role involves escorting students, ensuring safety, and supporting museum educators and volunteers.

Key Responsibilities

• Tues, Wed, Thurs 8:30am - 4:30pm
• Escort and usher school groups safely during museum visits
• Manage bus arrivals, check school groups, and direct them to stations
• Assist educators and volunteers with logistics and enquiries
• Provide feedback on props/materials and report issues to staff
• Observe and evaluate guides, recording inputs

Requirements

• Minimum A Levels or Diploma
• Presentable, approachable, and independent
• Comfortable walking and being on your feet throughout the day
• Experience engaging with children (e.g. teaching/childcare) a plus

What We Offer

• Hands-on experience supporting educational programmes
• Collaborative working environment with museum staff and educators

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Description

This position reports to Operation Project Management Team Lead and interacts with Regional Product, Technology and Operation teams. Main responsibility covers change management and to ensure quality deliverables within project timeline. The role will have opportunity to participate in DocAI initiatives where we leverage the tool to reduce manual toil from day-to-day operational activities.

DBS is committed to an employee-oriented, high performance culture that emphasizes empowerment, quality, continuous improvement, and on-going development of a superior workplace.

Responsibilities

• Analyze and document business requirements for the Fund Services Project, ensuring alignment with regional and global operational standards and processes

• Collaborate with cross-functional teams, including IT, to design and implement solutions that enhance operational efficiency and client experience

• Develop and maintain process documentation, user guides, and training materials to support the implementation and ongoing management of the Fund Services Project

• Provide subject matter expertise and support to the regional Securities & Fiduciary Services Operations team, addressing operational challenges and driving continuous improvement

• Participate in the testing and validation of system enhancements and new product offerings, ensuring seamless integration with existing processes

• Analyze data, identify trends, and provide recommendations to optimize operational performance and mitigate risks

Requirements

• Minimum 5 years of experience in a similar role within the financial services industry, preferably in a project management or business analysis capacity

• Strong understanding of fund administration, securities processing, and fiduciary services operations

• Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions

• Proficient in project management methodologies and tools, with the ability to manage multiple tasks and priorities effectively

• Effective communication and stakeholder management skills, with the ability to collaborate with cross-functional teams

• Adaptable to change and able to work in a fast-paced, dynamic environment
  

  Apply Now​

  We offera competitive salary and benefits package and the professional advantages of adynamic environment that supports your development and recognises yourachievements.