Total 586 Business Management / Project / Planning job vacancies

Overview

The Technical Business Analyst is part of the Business Analysis unit within the Information Management (Application) team, reporting to the Head of Section. This role acts as a key bridge between end-users, solution teams, and vendors, ensuring requirements are clearly defined and solutions are delivered effectively.

Key Responsibilities

Requirements & Analysis

• Gather and document user requirements and translate them into functional specifications
• Perform process modelling and feasibility studies
• Investigate user-reported issues and define scope of analysis

Testing & Delivery

• Prepare test plans, test scenarios, and execute system/integration testing
• Manage and monitor User Acceptance Testing (UAT) to ensure quality and timelines
• Support end-to-end delivery of projects and system enhancements

Project & Stakeholder Management

• Plan and manage project/enhancement timelines
• Coordinate with vendors and internal solution teams to ensure smooth delivery
• Escalate issues and risks to relevant stakeholders when required

Issue Resolution & Continuous Improvement

• Analyse system/process issues and identify root causes
• Work with technical teams to produce issue analysis reports and recommend solutions
• Support data extraction and analysis to troubleshoot problems

Communication

• Engage with business users to gather requirements and provide updates
• Communicate system-related information, policies, and processes within the team
• Maintain effective relationships across stakeholders at all levels

Knowledge & Domain

• Apply business and system knowledge across applications
• Domain knowledge in areas such as Insurance, Claims, Processing, or Finance is preferred

Requirements / Qualifications

• Minimum 4 years of experience as a Business Analyst (preferably in Insurance domain)
• Strong understanding of SDLC and system implementation
• Experience with Java or web/internet technologies is an advantage
• Strong analytical, problem-solving, and communication skills
• Able to work independently with minimal supervision
• Good stakeholder management and interpersonal skills
• Strong organisational and time management abilities

Work Environment

• Part of the Information Management department, supporting enterprise systems, applications, and IT infrastructure
• Requires proactive communication, willingness to learn new technologies, and collaboration across teams

About the Role:
You will be embedded in a vertical squad alongside a PM/PMO and Tech Lead, owning the translation of partner and product requirements into clear, actionable specifications for engineering. You will be technically fluent enough to document both business and technical flows, coordinate change governance, and work credibly alongside developers and architects. You will also be an early adopter of AI tools that are reshaping how BA work gets done — using them to accelerate delivery without compromising quality.

Key Responsibilities:

• Engage with Product Owners, partners and internal stakeholders to elicit, document and validate business and functional requirements
• Translate requirements into well-structured user stories, acceptance criteria, process flows and functional specifications
• Produce both business flow diagrams and technical flow diagrams — including API interaction flows & specs, system integration maps and data flow documentation — to a standard that engineering and architecture teams can work directly from- Maintain a clear and prioritised backlog in collaboration with the PM/PMO and Product Owner
• Identify gaps, dependencies and edge cases early — raising risks before they become delivery issues
• Coordinate impact assessments, rollback plans and implementation schedules
• Act as the point of accountability for change governance artefacts within the squad, maintaining audit trails and ensuring compliance with change management processes
• Work closely with the PMO and Tech Lead and engineering teams to ensure requirements are understood and implementable
• Support UAT — defining test scenarios, coordinating testing activities and validating outcomes against acceptance criteria
• Contribute to sprint planning, refinement and retrospectives as an active member of the delivery squad

AI-Assisted BA Practice:

• Actively use AI tools to accelerate core BA tasks — including user story generation, requirements documentation, acceptance criteria drafting, flow diagram creation and test scenario development
• Maintain a critical eye — reviewing and refining AI-generated outputs to ensure accuracy, completeness and fitness for purpose
• Contribute to the team's evolving AI SDLC practices by sharing what works, flagging what doesn't and helping build a better baseline for the team over time- Bring a continuous improvement mindset to how BA work is done in an AI-enabled environment

Stakeholder Engagement:

• Build effective working relationships with partner-side contacts where required, supporting requirements gathering across geographies
• Communicate clearly and confidently across technical and non-technical audiences

Experience:

• 6 years of experience as a Business Analyst in a digital or technology delivery environment
• Hands-on experience writing user stories, functional specifications and acceptance criteria in an agile context
• Demonstrable experience producing both business process flows and technical flow diagrams — including API flows, system integration diagrams and data flows
• Experience working with APIs — able to read and document API contracts, understand request/response structures and map integration touch points accurately
• Experience with change governance processes, including preparation and submission
• Hands on experience with BMAD or AI development methodology
• Experience using AI tools like Claude via Terminal as part of delivery
• Experience working in cross-functional squads with developers, QA and product stakeholders
• Exposure to financial services, insurance or regulated industry an advantage

Tools

• Jira — backlog management, story writing and sprint tracking
• Confluence — requirements documentation and team knowledge management- Figma — ability to work with design files, annotate flows and collaborate with designers on product specifications
• Claude Code (terminal) — required; comfortable running AI-assisted workflows from the command line
• AI productivity tools (e.g. Claude, GitHub Copilot or similar) — either actively using or keen to adopt

Skills & Attributes:

• Technically fluent — comfortable in conversations with developers and architects, and able to produce artefacts that bridge business intent and technical implementation
• Strong analytical thinking — able to break down complexity into clear, structured requirements
• Detail-oriented without losing sight of the bigger picture
• Process-minded — understands the importance of governance and change management in a regulated environment
• Naturally curious and inquisitive, adopting AI across professional and personal
• Already using or actively curious about AI tools to enhance personal productivity and output quality
• Open to evolving the BA craft — understands that AI will change how this work gets done and is energised rather than threatened by that
• Strong written communication — clear, concise, structured
• Collaborative team player who works well in a fast-paced, multi-stakeholder environment

• "open book"—straightforward, and confident
• Ability to troubleshoot EDI standards (EDIFACT, XML) and API-based integrations.
• Someone who is willing to go the extra mile during critical project phases or global meetings.

about the company
My client is currently undergoing a massive system transformation, moving from legacy environments to modern ERP solutions. As the Business System Analyst, you will be the technical bridge between our business stakeholders (Documentation, Operations, Sales) and our technical vendors. You will spend the first phase mastering the "ground floor"—handling L1-L3 support tickets to deeply understand the business logic before transitioning into high-impact projects.

about the job

• Dive into SQL databases and interface logs to identify root causes of system hiccups.
• Review functional documents and suggest ways to streamline container movements and integration with SAP.
• Manage change requests from end-to-end from initial user requirement gathering to coordinating with developers and leading UAT.
• Work with a diverse, international team across different time zones.
• Translate business requirements into technical specifications that developers understand.

skills and experience required
Strong command of SQL. While this isn't a developer role, having a background in programming (e.g., VB.net, Javascript, or PHP) is highly preferred.

6–10 years in Application or Business Systems Analysis with hands on experience in WMS (Manhattan/Scale), CargoWise, or Solverminds.

Ability to troubleshoot EDI standards (EDIFACT, XML) and API-based integrations.

whats an offer
The permanent opportunity for a Business System Analyst, will pay a salary range of $ 8,000 - $ 9,000 plus benefits. This opportunity offers hybrid working arrangement.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

Roles and Responsibilities

· Plan, manage, and deliver Cybersecurity related projects such as VAPT, Asset Discovery, Risk Assessment, GRC etc from initiation to closure.

· Develop project plans, timelines, milestones, and resource plans to ensure on-time and within-scope delivery.

· Track project progress, risks, issues, and dependencies, anticipate and escalating them early where necessary.

· Prepare and present project status updates, reports, and dashboards to stakeholders and management.

· Manage and participate in IT risk assessment projects, including risk identification, impact and likelihood analysis, and risk treatment planning.

· Work closely with IT, security, and business teams to assess controls and identify gaps.

· Ensure effective communication across all project stakeholders.

Job Requirements

· Diploma or Degree from Computer Science / Cybersecurity related discipline of study.

· Minimum 3 years of working experience in project management involving IT risk, governance, or compliance.

· Good understanding of IT risk assessment methodologies and risk treatment processes.

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit

We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459

EA Personnel No : R24120893 (Stepfan Soon Yit)

Full Time

Monday - Friday 9am - 6pm

Salary: $3,000 - $3,500

Job Requirements

• With relevant working experience
• Possess Class 3 Driving license - company vehicle provided

Responsibilities

• Perform installation and maintenance of monitoring instruments for construction sites, ensuring equipment operates reliably and improvements are implemented to support site monitoring needs.
• Install monitoring instruments and perform maintenance tasks to ensure system functionality on construction sites
• Manage and resolve maintenance issues to minimize equipment downtime
• Interpret technical drawings and data to troubleshoot defects and execute repair work accurately
• Conduct routine preventive maintenance to sustain equipment performance and reliability
• Record equipment performance data for assigned monitoring lines to track operational status
• Document diagnoses and details of defective products to support quality control and repair processes
• Identify opportunities for equipment setup improvements and implement corrective actions to enhance system efficiency
• Take initiative to propose and apply continuous improvements in maintenance processes and equipment handling
• Perform site visits outdoors to inspect and maintain monitoring systems

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Hiring Senior Business Analyst for a permanent role with one of our Insurance Clients.

Senior Business Analyst- JD

Key Responsibilities

Underwriting & Policy Lifecycle Expertise

• Document and optimize workflows across:

. Risk submission & quotation

. Referral & authority matrix approval

. Policy issuance & endorsements

. Coinsurance / facultative placement (if applicable)

• Define automation opportunities in underwriting workflows.

• Improve authority governance through system controls.

Claims & Operational Modernization

• Map claims lifecycle across Construction losses

• Identify automation levers:

. FNOL digitization

. Document automation

. Reserve management workflow

• Improve underwriting-to-claims data flow.

Technology Transformation

• Lead business requirements for:

. Core system upgrade or replacement

. Workflow automation

. Integration with finance systems

. Data migration and validation

• Produce structured BRDs, process maps and user stories.

• Support SIT, UAT and production rollout.

Exposure & Portfolio Analytics

• Understand accumulation risk

• Support exposure reporting logic

• Enable portfolio monitoring dashboards

Requirements

• 7+ years in Large Commercial insurance.

• Strong experience in Construction and Property underwriting workflows.

• Knowledge of Liability and WICA operational flows.

• Experience in system implementation or modernization.

• Strong stakeholder management with Underwriting & Claims.

• Experience with Guidewire / Duck Creek / TIA/ proprietary platforms.

• Exposure to regulatory reporting.

Job Responsibilities:

• Gather and analyse user requirements across multiple regions and ensure alignment with business needs
• Document current processes and propose improved workflows to support system enhancements
• Review functional specifications to ensure accuracy and completeness
• Coordinate testing activities including test case creation and execution
• Manage and track issues, defects, and enhancements using JIRA
• Assist in post-implementation support and issue resolution
• Act as a liaison between business users
• Provide insights and recommendations for process and system improvements
• Perform other duties as assigned

Requirements:

• Degree in Information Technology, Business Analysis, or related field
• 3–5 years of experience as a Business Analyst, preferably in banking or financial services
• Experience in requirements gathering, process improvement, and system implementation
• Hands-on experience with JIRA for test case and defect management
• Familiarity with UAT coordination and testing processes
• Good understanding of banking systems and operations
• Able to work in a fast-paced and collaborative environment

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

User Requirements Gathering:

• Collaborate with users across 10 international locations to gather, analyse, and standardize user requirements for the enhancements needed core banking system.
• Ensure consistency and alignment of requirements with global banking standards and local regulatory needs.

Business Impact Analysis (BIA):

• Document current (as-is) business processes to identify inefficiencies and improvement opportunities.
• Develop future (to-be) processes that align with the new core banking system, with a focus on long-term benefits to bank operations and core banking functionalities.

Functional Specification Document (FSD) Review:

• Review and provide detailed feedback on FSDs to ensure they accurately reflect standardized user requirements and business objectives.

Test Coordination and JIRA Management:

• Coordinate testing activities including the development and execution of test scripts based on user requirements and FSD.
• Manage JIRA tickets related to test cases, defects, and enhancements—track statuses such as blocked, in progress, and resolved until closure.
• Facilitate defect triage meetings, prioritizing issues and coordinating with business teams for timely resolution.
• Monitor and report on testing progress and defect resolution status through JIRA dashboards and reports.

Change Request Assistance:

• Assist in raising and documenting change requests, ensuring alignment with business goals and impact assessments.
• Collaborate with stakeholders to evaluate change requests and support approval workflows.

Post-Production Rollout Support:

• Support planning and execution of post-production activities, including issue resolution and user support.

Stakeholder Liaison:

• Act as a bridge between business users and counterparts to ensure efficient delivery and resolution of production issues.
• Provide insights and recommendations to teams based on business impact and long-term process improvements.
  

Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Overview

We are seeking a Business Analyst with experience in the Food and Beverage domain to support business-critical systems and operational processes across outlets, central kitchens, supply chain, and corporate functions. This role works closely with operations, finance, and IT teams to translate business needs into practical system enhancements that improve efficiency, accuracy, and service delivery.

The ideal candidate understands F&B workflows, is comfortable working in fast-paced operational environments, and can balance requirements analysis with hands-on validation and delivery support.

Key Responsibilities

Business Analysis and Stakeholder Engagement

• Engage F&B operations, finance, and corporate stakeholders to gather and document business requirements
• Analyze end-to-end F&B processes including POS operations, inventory, procurement, sales reporting, and outlet workflows
• Translate business needs into clear functional specifications, user stories, and acceptance criteria

Systems and Operations Support

• Support F&B systems such as POS, inventory management, procurement, or back-office applications
• Work with IT and vendors to analyze issues, assess impact, and support resolution
• Validate system behavior and data accuracy to ensure alignment with operational requirements

Testing and Delivery

• Prepare test scenarios and support SIT and UAT activities
• Coordinate defect tracking, clarification, and resolution with development teams or vendors
• Support deployment readiness and post go-live stabilization for system changes

Documentation and Continuous Improvement

• Maintain clear documentation including process flows, requirements, and operational procedures
• Identify opportunities to streamline operations through system or process improvements
• Support standardization and best practices across outlets and corporate teams

Requirements

Experience and Skills

• Proven experience as a Business Analyst supporting enterprise or operational systems
• Prior exposure to the Food and Beverage, hospitality, retail, or multi-outlet environments
• Strong understanding of F&B operational processes such as sales, inventory, procurement, and reporting
• Experience working with POS or back-office systems is an advantage
• Familiarity with Agile or SDLC delivery methodologies

Professional Competencies

• Strong analytical and problem-solving skills with attention to operational detail
• Ability to communicate effectively with both business users and technical teams
• Comfortable operating in fast-paced, operationally driven environments
• Structured, delivery-focused mindset with strong ownership

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Strong Business Analyst experience on complex technology initiatives in financial services or asset management.
• Solid understanding of Front Office trade lifecycle and L&R / compliance requirements.
• Proven experience translating business requirements into functional and technical specifications.
• Experience working with multiple vendors and complex system integrations.
• Strong analytical mindset, attention to detail, and ability to identify scope gaps and edge cases.

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Partner with business stakeholders and technology teams to gather data requirements specific to banking products, transactions, customers, reporting and analytics.
• Design and maintain logical and physical data models that reflect core banking operations, risk management, compliance, financial reporting or analytics needs.
• Translate complex business use cases into normalized and de-normalized data structures optimized for both operational and analytical workloads.
• Implementation and evolution of data marts, data warehouses, and integration layers aligned with banking architecture.
• Collaborate with development teams on physical data model deployment and performance optimization for large financial datasets.
• Ensure data models adhere to data governance, data quality, and metadata management standards across banking domains.
• Provide data architecture documentation, data dictionaries, and lineage diagrams for regulatory, audit, and business usage.
• Support data lineage, metadata management, and data quality initiatives to enhance trust and transparency in data usage.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field.
• Minimum 7 years of experience in data architecture, data modelling, or data management, banking or financial services industry.
• Basic knowledge of data governance (i.e. DAMA-DMBOK).
• Deep expertise in logical and physical data modelling for core banking, risk, compliance, and financial reporting domains and various analytics use cases.
• Proficient in data modelling tools (e.g., Erwin, PowerDesigner, or similar).
• Advanced SQL skills and strong ability to work with large, complex financial datasets.
• Solid understanding of relational and dimensional modelling, data warehousing, and data integration techniques.
• Intermediate understanding of regulatory compliance in the APAC region.
• Strong collaboration, communication, and documentation skills to engage with both business and technical stakeholders.
• Experience with the American data management system “Collibra” is a plus.
• Experience in Alteryx System is highly preferred.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

A leading organisation within the FMCG is seeking a commercially focused finance professional to drive business performance through financial insights, planning, and cross-functional collaboration. This role plays a key part in supporting decision-making, improving cost efficiency, and enhancing overall profitability.

Key Responsibilities

• Lead month-end closing activities, ensuring accurate and timely financial reporting with a focus on operating expenses, accruals, and capital investments

• Deliver high-quality management reporting, including variance analysis, key performance metrics, and actionable insights to support business performance

• Partner closely with Commercial, HR, and operations teams to align financial plans with business strategies and identify opportunities for margin improvement

• Drive budgeting and forecasting processes, including performance reviews and scenario analysis to support strategic planning

• Develop financial models and business cases for key initiatives such as pricing, cost optimisation, and investment decisions

• Support governance, audit, and compliance processes while driving continuous improvements in financial processes, systems, and reporting capabilities

Requirements

• Degree in Accounting, Finance, or a related discipline; professional qualifications (e.g. CA, CPA, ACCA) are advantageous

• Minimum 5 years of relevant experience in commercial finance, FP&A, or business partnering roles, preferably within FMCG or consumer-driven environments

• Strong analytical and financial modelling capabilities, with the ability to translate data into meaningful business insights

• Proficiency in Excel and familiarity with ERP systems and reporting tools (e.g. SAP, Hyperion, Power BI or similar)

• Strong stakeholder management and communication skills, with the ability to influence non-financial stakeholders

• Proactive, adaptable, and solutions-oriented, with the ability to operate effectively in a fast-paced, dynamic environment

Please contact Brendan Low or email your CV directly in Word format to brendan@theedgepartnership.com

Please note that only shortlisted candidates will be contacted.

EA License: 16S8131
Recruiter License: R1104469

12 months contract, office hours (Renewable)

Tanjong Pagar

Responsibilities:

• Collaborate in strategic business planning and budgeting exercises for Enterprises and Government. Contribute to syndication exercises with key product houses on a regular quarterly cadence, as well as the annual AOP cycle

• Drive productive business targeting and administer seamless business operations for business through intelligence and insights from management reports, analysis, and data mining

• Develop and prepare a forecasting model for regular business monitoring, including relevant sensitivity analysis and scenario planning. Ensure effectiveness and internal control of business unit operations by streamlining processes where necessary

• Oversee essential projects as needed and conduct regular cadence reviews, such as funnel management, to ensure visibility of the business. Plan and coordinate interlocks with other business units to promote collaboration

• Drive timely and accurate management reporting for key business decisions – Growth/BAU TMs and BPR’s and management dashboards and drivers

• Ensure monthly month-end closing procedures are executed to ensure proper book closure

• Stay informed of key trends affecting the business, including new developments in the enterprises and government sectors, progress of commercial enterprises, and market environment changes specific to certain vertical industries

Requirements:

• University degree or equivalent in Accountancy, Finance & Business or related discipline

• At least 3-5 years of experience in Business Planning / Analyst / Sales Operations

• Demonstrated proficiency in Microsoft Office, particularly in Excel and PowerPoint. Capable of managing and analyzing large volumes of data. Familiarity or experience with Salesforce, PowerBI and Tableau is preferred.

• Experience in budgeting and driving accurate management reporting and analysis for key business decisions

• Demands extensive strong cross-functional collaboration, good communication skills, and a process-focused aptitude that will enable this role to effectively execute multiple responsibilities and deliverables.

• Strong business acumen with customer-oriented personal, independent and a good team player

• Meticulous and responsible with sharp analytical, organizational, and multi-tasking skills

• Ability to work well under stressful situations with tight timeline

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set outin the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)

AI/ Business Analyst

Lead AI-driven competitor and product analysis by directing AI agents to monitor, research, and evaluate market activities. Deliver actionable insights to enhance product and growth strategies through continuous workflow improvement.

Responsibilities

• Direct AI agents to monitor competitors, quality check internal products, and execute research workflows to gather relevant market data
• Identify gaps in existing workflows and extend them by integrating new data sources, questions, and output formats
• Conduct detailed competitor teardowns covering products, funnels, pricing, positioning, launches, and experiments using AI agents to accelerate analysis
• Evaluate own products from a real-user perspective to identify issues and log discrepancies for improvement
• Translate research findings into clear, decision-ready recommendations for Product and Growth teams
• Continuously improve AI agent systems by feeding back learnings to enhance their performance over time

Preferred competencies and qualifications

• Hands-on experience with AI agent platforms, automation tools, or workflow builders
• Background in competitor research, product analysis, market research, or exploratory quality assurance

Other Information

• Salary: $8K

Interested candidates are welcome to email resume to jazmin@personnellink.com.sg and CC to career@personnellink.com.sg

Responsibilities

• Serve as the Business Analyst for trade and communications surveillance initiatives supporting regulatory compliance.
• Work closely with Compliance, Risk, Front Office, Operations, and Technology teams to define surveillance use cases.
• Participate in data mapping, user acceptance testing (UAT), and scenario validation.
• Analyse current surveillance operations and design improved processes for alert generation, investigation, and reporting.
• Support implementation and enhancement of surveillance tools, including vendor coordination and solution validation.
• Engage stakeholders to identify, clarify, and document business needs using appropriate elicitation techniques.
• Analyse and prepare data to improve consistency, accuracy, and usability across systems.
• Build strong working relationships with business and technical stakeholders to secure alignment and approvals.
• Partner with solution architects to ensure proposed designs are efficient and fit for purpose.
• Lead or support workshops to explore solution options and refine business requirements into functional designs.
• Support change management activities by providing inputs for stakeholder communication and training.
• Assist in audits and regulatory reviews by ensuring clear documentation and traceability of requirements and controls.
• Act as a point of contact during implementation, assisting users, resolving issues, and coordinating with vendors.

Requirements

• Possessed Bachelor’s degree or higher and Professional Business Analyst certification preferred
• Minimum 5 years of experience in a Business Analyst role within financial services (asset management experience is a plus)
• Familiarity with APAC regulatory environments is beneficial
• Understanding of trade surveillance concepts, including market abuse and trading behaviour monitoring
• Exposure to surveillance systems or vendors (e.g., Actimize, Smarsh, Behavox, SteelEye) is advantageous.
• Strong written and verbal communication skills.

Support data requests by extracting and preparing data from relevant systems for stakeholders

Analyse and validate data to ensure accuracy and highlight any issues for resolution

Assist in preparing reports and dashboards to support business decisions

Support ad-hoc analysis and special projects based on business needs

Maintain and improve reporting processes and data workflows

Work closely with stakeholders to understand requirements and deliver actionable insights

Identify data gaps, risks, and opportunities for process improvements

Ensure reporting aligns with internal policies and data governance standards

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Company Overview

Crystal International Group Limited is a global leader in apparel manufacturing with diversified product segments and production facilities across Asia. Founded in 1970, it serves top global brands through innovation, co-creation, and a strong focus on sustainability.

Job Summary

You will analyze business requirements, translate processes into system specifications, develop and execute test plans, and provide user support locally and overseas to ensure effective ERP system integration and adoption.

Responsibilities

• Analyze business requirements and map business processes to system processes to ensure accurate system alignment
• Prepare Master Functional Specifications to document system requirements when needed
• Develop comprehensive test plans for system integration testing and user acceptance testing to validate system functionality
• Monitor and track issue logs to resolve system-related problems efficiently
• Conduct user acceptance testing online and onsite for local and overseas users to ensure system readiness
• Provide daily online and onsite user support to local and overseas end users to facilitate smooth system operation
• Adapt to additional duties assigned by supervisors to support team and project needs

Preferred competencies and qualifications

• Degree in Computer Science or Information Technology preferred
• Experience with ERP systems, preferably SAP or PLM
• Willingness to travel as required
• Positive attitude toward learning new technologies and applying them effectively
• Strong communication skills to collaborate and foster team commitment
• Ability to work effectively under tight schedules

about the company.A established global financial institution with a strong presence in the investment banking sector. The organization prides itself on a collaborative and high-performance culture that encourages professional growth and innovation.

about the job.You will act as a key advisor between business and technology teams to enhance global trading platform efficiencies and satisfy front office requirements.

• Analyze stakeholder needs to design and develop proposals for improving trading technology systems.

• Facilitate the delivery and support of core market platforms while managing the quality of functional deployments.

• Execute comprehensive testing phases and participate in formal user acceptance and system integration cycles.

• Resolve complex issues related to financial reporting, market data, and trade booking processes.

• Develop strategic domain roadmaps that align future state visions with existing technical and business constraints.

skills and experience required.

• At least 3 years of experience as a business analyst or consultant within a major trading system environment.

• Comprehensive understanding of commonly traded financial instruments and investment banking workflows.

• Proven track record in gathering requirements and drafting functional specifications within a project framework.

• Background in supporting risk management or product control functions within financial services.

• Strong communication skills with the ability to influence stakeholders across both business and IT departments.

Please click on the 'apply' button to apply online. For more information, please reach out to Amrita Chandran. (EA: 94C3609 / R1440037)

About the Role

Our client is seeking a detail-oriented and analytical Business Analyst to support a key investment execution initiative. This role will focus on understanding business needs, improving processes, and delivering practical solutions that enhance operational efficiency.

The ideal candidate brings strong analytical thinking, stakeholder management skills, and the ability to translate complex business requirements into clear, actionable outcomes.

Key Responsibilities

• Requirements Gathering
  Engage stakeholders to gather, analyse, and document business requirements, ensuring alignment with project objectives
• Process Analysis & Improvement
  Evaluate existing workflows to identify inefficiencies and optimisation opportunities
  Develop process maps and future-state designs to support transformation initiatives
• Solutioning & Delivery
  Collaborate with cross-functional teams to design and implement practical, scalable solutions aligned with business needs
• Data Analysis & Insights
  Perform data analysis to support decision-making
  Develop reports and dashboards to communicate insights and track performance
• Project Support
  Assist in project planning and execution, ensuring timelines and deliverables are met
  Track progress and provide regular updates to stakeholders
• Documentation
  Maintain clear and comprehensive documentation, including business requirements, workflows, and project artefacts
• Stakeholder Management
  Act as a bridge between business and technical teams, ensuring alignment, clarity, and effective communication
• Training & Adoption
  Support end-users through training, documentation, and onboarding to ensure smooth adoption of new processes and systems

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related discipline
• Minimum 5 years of experience in business analysis, solutioning, or process re-engineering
• Proven ability to translate business needs into functional and technical solutions
• Experience in process mapping, usability testing, and stakeholder engagement
• Strong skills in documentation and business analysis artefacts
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical thinking with a structured approach to problem-solving
• Proactive, self-driven, and adaptable with a strong learning mindset
• Familiarity with data quality practices and operational excellence frameworks
• Excellent communication and interpersonal skills, with the ability to engage diverse stakeholders

All information will be kept strictly confidential. Only shortlisted candidates will be contacted.

TALENT PULSE PTE. LTD.
EA License No: 25S2956

Job Summary

Perform comprehensive financial analysis and reporting to support business planning, budgeting, forecasting, and strategic decision-making across multi-entity operations in Malaysia, Indonesia, and Singapore.

Responsibilities

• Perform financial and variance analysis to track actual performance against budget and provide detailed variance commentary
• Prepare management reports to support business planning, budgeting, project costing, and forecasting activities
• Identify and communicate future risks and opportunities through rolling forecasts to relevant stakeholders
• Conduct P&L analysis by product to inform strategic and commercial decision-making
• Support cash flow planning to ensure effective liquidity management
• Continuously improve accounting processes, strengthen internal controls, and enhance reporting quality and efficiency
• Prepare a full set of management accounts accurately and timely
• Compile annual reports and coordinate the year-end audit process with auditors
• Collect and organize tax-related information for income tax computation and manage GST (Singapore) and SST (Malaysia) submissions in compliance with regulations
• Execute other finance-related and ad-hoc tasks as assigned

Required competencies and certifications

• Degree in Accounting, Finance, or equivalent
• Minimum 3 years of relevant experience in FP&A and finance business partnering
• Expertise in financial modelling, budgeting, forecasting, analytical skills, and project management
• Experience working in a multi-entity environment with regional exposure to Malaysia, Indonesia, and Singapore group accounting
• Proficiency in Advanced Excel and accounting systems

Preferred competencies and qualifications

• Hands-on experience in full set accounts and Singapore GST and Malaysia SST submissions

Other Information

N/A

ABOUT THE ROLE

We are looking for a skilled and experienced ServiceNow Platform Business Analyst to join our client growing Technology & Digital Operations team. In this role, you will be the critical bridge between business stakeholders and technical delivery teams, ensuring that organisational needs are accurately captured, thoughtfully designed, and effectively implemented on the ServiceNow platform.

You will be expected to operate as a subject matter expert, driving platform adoption, process optimisation, and continuous improvement across the organisation.

CORE RESPONSIBILITIES

▸ Requirements Gathering & Analysis: Collaborate with stakeholders to define business needs and translate them into detailed functional specifications, user stories, and acceptance criteria.

▸ Process Mapping & Design: Analyse existing business workflows and re-engineer them for optimisation on the ServiceNow platform, ensuring adherence to best practices.

▸ Solution Definition: Work with architects and developers to design effective, scalable solutions, bridging the gap between requirements and technical implementation.

▸ Documentation & Training: Maintain process documentation, user stories, and support materials; conduct user training and workshops to drive platform adoption.

▸ Platform Support & Enhancement: Identify opportunities to improve existing ServiceNow functionality and manage enhancement requests (BAU).

▸ Workshop Facilitation: Facilitate stakeholder workshops to gather requirements and ensure alignment across cross-functional teams.

▸ Data Analysis: Utilise data analysis techniques to identify trends and inform decision-making.

▸ Cross-Team Collaboration: Engage with multiple teams and contribute to key decisions; provide solutions for your immediate team and across various teams.

QUALIFICATIONS & EXPERIENCE

▸ 4+ years of experience as a Business Analyst, with at least 2 years on ServiceNow-specific projects.

▸ Advanced proficiency in the ServiceNow Platform.

▸ Expertise in ITIL framework and ServiceNow modules including ITSM, HRSD, and CSM.

▸ Strong proficiency in Business Process Analysis Tools, Business Process Design, Requirements Analysis, and Business Model Strategy.

▸ Demonstrated ability to manage and facilitate workshops with diverse stakeholder groups.

▸ Proven experience in Agile methodologies and working within Agile delivery teams.

▸ Excellent written and verbal communication skills.

DESIRED CERTIFICATIONS

▸ ITIL Foundation Certification (or higher)

▸ ServiceNow Certified System Administrator (CSA)

▸ Business Analysis certification (e.g., CBAP, PMI-PBA, or equivalent)

about the company

A premier global technology consulting firm and digital transformation partner, recognized for delivering high-scale enterprise service management solutions and cloud-native integrations within Singapore’s public and private sectors.

about the job

Take a strategic lead role as a ServiceNow Platform Business Analyst, where you will bridge the gap between complex business requirements and high-performance technical implementation.

• Strategic Analysis: Analyze the organization’s business model and its integration with technology to evaluate current states and define future-ready solutions.

• Requirements & Design: Collaborate with stakeholders to translate business needs into detailed functional specifications, user stories, and acceptance criteria.

• Process Engineering: Lead the mapping and re-engineering of existing workflows for optimization on the ServiceNow platform, ensuring adherence to global best practices.

• Solution Leadership: Act as a subject matter expert and lead cross-functional workshops to ensure alignment between architects, developers, and business owners.

• Platform Evolution: Identify continuous improvement opportunities for existing ServiceNow modules and manage ongoing enhancement requests (BAU).

• Documentation & Governance: Maintain rigorous process documentation and training materials to drive platform adoption and ensure successful technology integration.

skills and experience required

• Experience: Minimum of 4 years of experience as a Business Analyst, with at least 2 years of dedicated experience in ServiceNow-specific projects.

• Technical Mastery: Advanced proficiency in the ServiceNow Platform and expertise in the ITIL framework.

• Domain Knowledge: Hands-on experience with ServiceNow modules, including ITSM, HRSD, or CSM.

• Methodology: Strong proficiency in Agile methodologies, including user story grooming and sprint participation.

• Process Tools: Advanced expertise in Business Process Analysis Tools, Business Process Design, and Requirements Analysis.

• Certifications: Must hold a ServiceNow Certified System Administrator (CSA) or ITIL Certification; Business Analyst-specific certifications are highly preferred.

• Leadership: Proven ability to manage teams, contribute to key architectural decisions, and provide solutions across multiple cross-functional departments.

Please click on the 'apply' button to apply online. For more information, please reach out to CONSULTANT NAME. (EA: 94C3609 / CONSULTANT CEI NUMBER)

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From the deployment of one person to the formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers the opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

As a Business Analyst, you will be responsible for analyzing the organization and designing its processes and systems. This includes assessing the business model and its integration with technology, evaluating the current state, identifying customer requirements, and defining the future state and/or business solution. You will research, gather, and synthesize information to support these activities. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, and be responsible for team decisions.

Advanced proficiency in ServiceNow Platform is required.

Advanced proficiency in Business Process Analysis Tools, Business Process Design, Requirements Analysis, and Business Model Strategy is suggested.

Facilitate workshops to gather requirements and ensure alignment among stakeholders.

Develop detailed documentation to support process improvements and technology integration.

Utilize data analysis techniques to identify trends and inform decision-making.

Collaborate with cross-functional teams to implement business solutions effectively.

Roles and Responsibilities:

o Requirements Gathering & Analysis: Collaborate with stakeholders to define business needs and translate them into detailed functional specifications, user stories, and acceptance criteria.

o Process Mapping & Design: Analyze existing business workflows and re-engineer them for optimization on the ServiceNow platform, ensuring adherence to best practices.

o Solution Definition: Work with architects and developers to design effective, scalable solutions, bridging the gap between requirements and technical implementation.

o Documentation & Training: Maintain process documentation, user stories, and support materials; conduct user training and workshops to drive platform adoption.

o Platform Support & Enhancement: Identify opportunities to improve existing ServiceNow functionality and manage enhancement requests (BAU).

o Experience:

Typically 4+ years as a BA, with at least 2 years in ServiceNow-specific projects.

o Domain Knowledge: Expertise in ITIL framework and ServiceNow modules (ITSM, HRSD, CSM).

o Certifications: ITIL Certification, ServiceNow Certified System Administrator (CSA), or Business Analyst certifications.

o Skills: Strong communication, workshop facilitation, and proficiency in Agile methodologies

Only shortlisted applicants will be contacted. By submitting your application, you acknowledge and agree that your personal data will be collected, used, and retained in accordance with our Privacy Policy. This information will be used solely for recruitment and employment purposes.

Job Briefs:

As a business analyst, you will be joining a team of engineers and developers who are passionate aboutnew IT systems, software development and working with the Business units toroll out new products, offerings and improvements in customer experience.

Responsibilities

• Work closely with business units /product / functional team to understand new business needs
• Translate business requirements into technical requirements that encompass the end-to-end IT ecosystem
• Produce design impact analysis documentation that highlight changes in all impacted systems, and any potential changes on interface level
• Validate detailed design documents from engineers and developers, and oversee the implementation of the required changes from build, test to deployment
• Work with architect in building the solution roadmap and major changes to the stack
• Perform internal QA before releasing features to end-user for UAT
• Senior candidates may be asked to manage a team of junior business analysts and quality assurance engineers.

Requirements

• BSc/BA in Computer Science, Engineering or a related field
• Hands-on experience with software development and design documentation (such as sequence diagram, UML, ERD)
• Solid domain knowledge on BSS applications - which include portals, CRM, Billing, Order management with deep domain knowledge in portal/CRM. Additional knowledge in resource management and provisioning will be an added advantage.
• Familiarity with system integration via service bus or API management platform to external systems such as Billing, ERP, Payment Gateway and Enterprise Warehouse and Analytics
• Familiarity with Agile development methodologies
• Ability to articulate technical detail sto different group of people within the organization
• Familiar with standard frameworks such as TOGAF, TMF SID, eTOM and TAM
• Knowledge in fixed service provider products (MetroE, L2/L3 , Internet services, Managed Network/Security) and PaaS productization will be an added advantage