About the Role

We are a growing consumer electronics SME delivering wearables, smart home devices, and networking products. We are looking for a hands-on and resourceful Hardware Development Project Manager to guide products from concept to mass production in a lean environment, without relying on a large PMOstructure.

The right person will be comfortable with schedules, cost models, technical details, supplier discussions, and senior stakeholder updates. They should be a strong active listener who can take complex technical input and turn it into clear actions, decisions, and practical business updates.

This role suits someone with calm confidence: able to make decisions, challenge assumptions, and hold people accountable, while remaining self-aware, collaborative, and respectful of technical expertise.

Key Responsibilities & Deliverables

Project ownership and delivery:

·  Own end-to-end hardware development schedules across multiple product lines, from concept through EVT,DVT, PVT, and MP.

·  Drive stage-gate discipline with clear actions, owners, due dates, decision logs, and current master trackers accessible to the full team.

·  Make timely, data-grounded decisions based on available information, while being willing to revisit decisions when new information justifies a change.

·  Coordinate mechanical, PCB, firmware, mobile app, supply chain, manufacturing, and quality workstreams across geographies and time zones.

Communication and meeting rhythm:

·  Design and manage a practical communication cadence covering weekly cross-functional meetings, milestone reviews, supplier calls, leadership updates, and structured asynchronous follow-ups.

·  Run purposeful meetings with clear agendas, preparation expectations, time control, focused discussion, explicit decisions, owners, deadlines, and concise notes issued within 24hours.

·  Know when not to meet: resolve straightforward issues asynchronously, reduce unnecessary recurring meetings, and protect the team's focus time.

·  Translate technical complexity into plain language for non-technical founders and senior stakeholders, including concise PowerPoint updates showing key risks, decisions, and recommendations.

Listening, alignment, and stakeholder management:

·  Actively listen in cross-functional discussions, identify misalignment early, ensure the right voices are heard, and distil engineering, supply chain, factory, and leadership inputs into clear next steps.

·  Represent the project with quiet confidence to founders, senior leadership, suppliers, ODM/OEM partners, contract manufacturers, certification labs, and other external stakeholders.

·  Follow up with suppliers and partners firmly and professionally when commitments, deadlines, or deliverables are missed, while preserving working relationships.

Documentation, cost, quality, and risk control:

·  Own the SharePoint project environment, including schedules, BOMs, ECO logs, risk registers, certification trackers, decision records, naming conventions, and version control.

·  Build and maintain cost models covering BOM, tooling, NRE, landed cost per unit, tooling amortisation, assembly, freight, duties, and warranty reserves.

·  Track and report metrics such as schedule variance, defect rates, yield rates, ECO frequency, DPPM, first-pass yield, AQL sampling, cost-to-complete, and quantified cost/schedule impacts.

·  Manage regulatory certification timelines proactively, including FCC, CE, RoHS, SRRC, MIC, and related RF certification schedule risks.

·  Lead factory readiness reviews, oversee initial production ramp, own yield and quality data during PVT an dearly MP, and maintain a living risk register with impact and probability scoring.

Required Skills & Capabilities

Technical:

·  Solid understanding of hardware development for wireless connected devices, including Bluetooth, Wi-Fi, Zigbee,LTE/5G, and systems-level connectivity stacks such as Wi-Fi 6/6E/7, BluetoothLE, Thread, and Matter.

·  Familiarity with wearable-specific constraints, including miniaturisation, battery life, FSR/touch input, biometric sensors, IP ratings, and product reliability expectations.

·  Working knowledge of RF certification processes, including FCC, CE, SRRC, and related schedule impacts.

·  Comfortable reviewing PCB layouts, mechanical drawings, and BOMs, and able to ask the right technical and commercial questions.

·  Experience managing firmware and mobile app integration dependencies, with an understanding of DFM/DFA and SMT manufacturing principles.

Project management:

·  Able to manage lean, efficient project tracking without depending on enterprise PMO tools.

·  Comfortable managing multiple concurrent product lines with limited resources.

·  Strong cost awareness in an SME environment, including NRE, tooling, unit economics, budget risks, ECO discipline, and change management.

Numeracy and data:

·  Strong numerical literacy across cost models, yield data, production metrics, financial summaries, supplier scorecards, schedule variance, defect data, and cost-to-complete reporting.

·  Proficient in Excel and able to build cost trackers, schedule dashboards, BOM roll-ups, data models, landed cost models, and financial-risk summaries from scratch.

·  Able to interpret factory and quality reports, including DPPM, Cpk, first-pass yield, AQL sampling results, averages, variance, trends, and anomalies.

Core business tools:

·  Microsoft Excel: pivot tables, VLOOKUP/XLOOKUP, conditional formatting, structured trackers, dashboards, and self-sufficient data handling.

·  Microsoft PowerPoint: clean, well-structured decks that communicate the essential points without burying the message in detail.

·  Microsoft SharePoint: logical document libraries, folder structures, naming conventions, version control, and a single source of truth for distributed teams.

·  Microsoft Teams: day-to-day communication, asynchronous updates, file sharing, and remote meetings across time zones.

Meeting management:

·  Runs meetings only when needed, with a clear purpose, tight agenda, defined outcome, and preparation expectations shared in advance.

·  Facilitates with calm authority: manages time, prevents rabbit holes, redirects off-topic discussion, challenges unsubstantiated positions, and ensures the right people contribute.

·  Closes meetings with explicit decisions, named owners, deadlines, and concise notes issued within 24 hours.

·  Manages remote, hybrid, milestone, supplier escalation, and executive meetings with composure.

·  Protects the team's deep worktime by challenging unnecessary recurring meetings and resolving simple issues asynchronously.

 Active listening and information synthesis:

·  Exceptional active listening: absorbs what is said and meant, asks clarifying questions, confirms understanding, and pushes back on vague answers without being confrontational.

·  Able to process large volumes of overlapping information across multiple product lines and synthesise inputs from meetings, emails, and documents into a coherent project picture.

·  Distils dense, technical, or ambiguous information into clear, structured, concise outputs for engineers, factory managers, founders, and senior stakeholders.

·  Strong written clarity and pattern recognition, with meeting notes, status updates, action logs, recurring risks, miscommunications, and emerging themes captured early and usefully.

Organisation and structured working:

·  Exceptionally organised by default, with a personal task management system that captures commitments, open items, follow-ups, and priorities.

·  Applies repeatable structure to schedules, trackers, logs, reports, version control, naming conventions, and file hygiene, so there is no ambiguity about the current source of truth.

·  Proactive rather than reactive: anticipates information needs, prepares in advance, manages time rigorously, brings order to ambiguity, and balances detail with the big picture.

Dispersed team and cross-time zone management:

·  Proven ability to manage geographically dispersed teams and external partners across multiple time zones, with strong asynchronous communication and decision-log discipline.

·  Designs time zone-conscious meeting schedules, rotates inconvenient slots where needed, minimises unnecessary live meetings, and is comfortable with routine early-morning or late-evening calls.

·  Culturally aware and experienced with Asian ODM/CM partners, including factory communication cadences, relationship dynamics, and regional working-style differences.

Confidence and interpersonal style:

·  Quietly self-confident: grounded, prepared, assured, and able to hold a room without needing to dominate it.

·  Decisive without being dogmatic; assertive without being aggressive; able to challenge assumptions, deliver difficult messages, escalate risks, and preserve professional relationships.

·  Self-aware and collaborative: comfortable with pushback, does not become defensive, says "I do not know- let me find out" when appropriate, and knows when to lean on others' expertise.

·  Earns trust through consistency, reliable follow-through, clear communication, sound judgement, autonomy, entrepreneurial problem solving, and outcomes rather than personal visibility.

·  Comfortable with ambiguity and shifting priorities; highly autonomous in a lean SME environment without needing a large team or formal PMO structure.

Experience Requirements

·  5-7 years of hardware development project management experience in consumer electronics.

·  Hands-on experience with at least two of the following: wearables, smart home/IoT devices, or networking/router products.

·  Proven experience managing dispersed teams, external partners, and ODM/CM relationships across multiple time zones, particularly in Taiwan, China, or Southeast Asia.

·  Experience working in an SME, startup, or lean team environment is strongly preferred.

·  Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, or a related field.

·  PMP or equivalent certification is a plus, but demonstrated delivery track record matters more.

·  Mandarin or Cantonese language skills are a meaningful advantage.

What Success Looks Like in Year One

·  Products launch on schedule with no critical regulatory surprises, and cost overruns are flagged early with quantified impact.

·  ODM/CM, supplier, certification-lab, and internal relationships are managed with clear accountability, professional follow-through, and difficult conversations handled with clarity and composure.

·  Distributed team members feel informed, included, unblocked, and comfortable raising issues early; the PM's confidence is stabilising rather than intimidating.

·  Meetings are fewer, better, and more useful: each has a purpose, agenda, decision record, action owners, deadlines, and prompt notes.

·  The master tracker, action log, decision log, risk register, SharePoint library, cost model, and metrics dashboard are current, governed, and trusted as the source of truth.

·  Leadership receives concise, plain-language project updates with risks, decisions, technical issues, supplier issues, and recommendations surfaced proactively.

·  No open actions are orphaned; every item has an owner, due date, status, and active follow-up.

·  A repeatable, lightweight NPI process is established, documented, and understood by the full distributed team.

Working Conditions

·  Travel to Asia, including Taiwan, China, and Southeast Asia, approximately 15-25% annually.

·  Hybrid or on-site arrangement depending on location, with close collaboration with the local engineering team expected.

·  Routine early-morning or late-evening calls to align with Asian partners and cross-time zone teams are a structural part of the role.

·  Flexible working hours are expected in exchange for time-zone accommodation.

Company Overview

TeleScience Singapore is an established ICT company supplying and servicing a broad range of networking, broadband transmission, GPS time servers and synchronized clocks, cyber security solutions and test equipment. Our clients include telecom carriers, service providers, local and foreign MNCs, and system integrators.

Job Summary

Provide comprehensive pre-sales and post-sales technical support for ICT products, ensuring successful project implementation and customer satisfaction through consultancy, demonstrations, installation, training, and maintenance.

Responsibilities

• Deliver technical consultancy during pre-sales to support customer decision-making and product proof of concept demonstrations
• Execute post-sales activities including installation, commissioning, training, and maintenance of ICT equipment to ensure operational success
• Collaborate with customers and suppliers to coordinate and ensure timely and effective project implementation
• Advise and support the internal sales team with technical expertise to enhance sales effectiveness
• Monitor and manage inventory levels to maintain sufficient stock for fulfilling maintenance contract obligations

Key Responsibilities

• Good Knowledge of Manufacturability/ Producibility practices specific to precision machined, sheet metal fabrication and plastic parts. Understanding of basic electrical components would be desirable.

• Ability to perform technical calculations on individual build to print parts and simple assemblies to determine a fair and acceptable price for both Applied Materials and our suppliers

• Understanding of GD&T standards for proper application. Able to identify cost reduction / avoidance ideas through DFx tenets and collaborate with design engineers.

• Will prepare project plan and coordinates the attainment of project deliverables from planning to implementation. Maintains matrix for process improvements

• Will drive project deliverables and task details by through the use reports, tracking charts and, checklists.

• Good communication skills to work with cross functional teams like Design/Materials/Mfg./Quality/Suppliers are a must.

• Will participate on intra business unit design teams to complete projects.  Will contribute to the team's technical development in the pursuit of the team's project goals.

Functional Knowledge

• Hands-on experience with precision parts manufacturing / Assembly environment preferred.

• Demonstrates conceptual and practical expertise in mechanical or production engineering and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

•  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking a high calibre professional to join our team as a Senior Programme and Project Services Manager (contract basis through to end-2028).

HSBC is seeking a Senior Programme and Project Services Manager to support Project S, a complex end-to-end transformation programme, from design through implementation and embedding. You’ll be a key member of a team driving delivery across technology, regulatory and operating model change, ensuring strong governance, disciplined controls, and measurable outcomes for customers, colleagues and the business.This is a senior leadership role for an ambitious, high-performing change leader who thrives in ambiguity, influences at the highest levels, and delivers at pace with rigour.

In this role you will: 

• Develop programme execution plans and drive outcomes: Drive execution plan, workstream planning and governance artefacts, including executive updates and programme reporting aligned to HSBC strategy and governance.
• Executive leadership and governance: Lead steering forums and executive updates; create clear decision pathways; escalate risks, issues and trade-offs with pace and clarity.
• Integrated planning and controls: Drive integrated plans across workstreams, dependencies, critical path, RAID, delivery assurance, and financial controls.
• Support complex transformation delivery: Support large-scale global/regional programmes (technology, regulatory, restructuring and/or operating model change) with strong delivery discipline, providing direction, guidance and support as appropriate to maintain quality and pace.
• Operating model & business architecture: Drive cross-functional workshops to translate business drivers into future-state operating models aligned to architecture and technology strategy.
• Drive cross-workstream execution: Hold workstream leads accountable; remove blockers; resolve conflicts across Business, Risk, Finance, Technology and Operations.
• Senior stakeholder influence: Ensure that senior leaders are updated regularly, supporting outcomes, including escalations as appropriate.  Responsible for regular cost reporting and monthly MI tracking against Targets
• Change adoption and embedding: Sponsor adoption, operational readiness and benefits tracking to ensure sustainable implementation.
• Risk, control and compliance leadership: Ensure robust risk/control management aligned to HSBC taxonomy and governance expectations.
• Agile delivery leadership: Champion Agile and iterative delivery at scale with appropriate enterprise governance, cadence and transparency.
• Onshore/offshore leadership: Drive operational effectiveness across mixed-location teams; travel as required for key workshops and milestones.

To be successful you will need: 

• Experience working on large-scale, complex transformation programmes end-to-end (global/regional).
• Strong track record delivering regulatory and/or technology change, with clear understanding of operating model impacts.
• Proven ability of working with cross-functional, multi-location teams with accountability for delivery, budget, risk and outcomes.
• Demonstrated customer engagement mindset, with the ability to understand client needs, shape outcomes and communicate value clearly.
• Excellent stakeholder management, interpersonal and influencing skills, including engagement with senior executives and steering committees.
• Strong planning, prioritisation and change control discipline (scope/schedule/budget) skills, including formal governance.
• Broad, enterprise-wide view of the organisation and varying degrees of appreciation for strategy, capabilities, enabling technologies and governance.
• Strong risk and control capability, including identification, ownership, management and reporting aligned to HSBC taxonomy.
• Degree (or equivalent practical experience). Certifications such as PMP / Change Management / Six Sigma are advantageous.
• Familiarity with HSBC’s ways of working, values and governance frameworks is beneficial; knowledge of DAP, Value Stream leadership and FSA, expert-level Agile/iterative delivery experience, applied within enterprise governance, are advantageous.

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

https://www.youtube.com/embed/NIa2CodFG6E?si=sFOWeYmq5fs3vE5i%22

Role Title: Senior Program Manager

About the role
Your primary goal is to ensure that our creative teams can deliver groundbreaking work that exceeds client expectations, within agreed budgets and timelines. You’ll create project proposals and partner with our clients to write clear creative briefs. You’ll manage budgets and timelines, gather creative feedback, and keep your teams informed. You’ll be a central point of contact for clients, and a key representative of our agency.
Our work ranges from large-scale websites to smaller microsites. We also do plenty of
email, social, and display ad campaigns, plus brand identity work (logo design and
naming). So, you should be comfortable with managing diverse types of creative
projects with multiple dependencies, ensuring that those projects are delivered
on-time and on-budget, and being a key point of client contact.
This specific role will be focused on leading a large scale CRM/ email program.

We mastered the art of working remotely since long before “corona” meant anything other than a tasty beverage, so much of your work will be withfully-remote team members located across North America.
 
What you’ll be doing
● Collaborate closely with Factor account lead, creative leads, designers,writers, and other program managers.
● Schedule internal and client-facing meetings.
● Create custom project plans based on the project need since not all projects have the same requirements.
● Track project budgets, timelines, and deliverables.
● Be a key point of client contact.
● Collaborate closely with client campaign managers, production teams and cross-functional stakeholders.
● Be very flexible and adaptable to client feedback.
● Proactive in reaching out to and working with clients and stakeholders on
feedback and open questions.
● Ensure the creative team maintains consistency in content across all emails in the program ecosystem.
● Manage resources within this account’s team and more broadly with other
project managers at Factor.
● Work with the agency’s leadership to create project proposals with budgets and
timelines, and get approval on those proposals

Qualifications
● 10+ years of experience in a related field
● Must have CRM experience on either the agency or client side. Bonus for managing design systems within comms or CRM ecosystems.
● Must have experience as a client-facing program manager at either an interactive creative agency or an in-house creative department for a well-respected brand.H
● Must be self-motivated to prioritize and manage workload and meet project deadlines.
● An ability to accept (and thrive on) constant change: deliverables,timelines, budgets, and so forth.
● A multitasker who can successfully manage multiple projects ranging from small to very large in scope on current project schedules
● A highly detail-oriented professional who is able to stay on top of the smallest of details on all projects.
● Proven track record of effectively collaborating with creative and web development teams, understanding their multi-layered workflows, and facilitating seamless communication by clearly articulating concepts to both technical and non-technical team members.
● Demonstrated ability to solve difficult technical problems, employing critical and analytical thinking and innovative solutions.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

Tech Aalto Pte Ltd | 24S2130 EA |Pushpanjli Kir | R1657306.

Key Responsibilities

• Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.

• Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.

• Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Responsible for departmental budgets and spending requirements.

• Ensures that the utilization of all material and financial resources is carried out in an effective manner.

• Effectively assigns work to subordinate staff, providing for professional development in addition to maximum productivity for the area.

• Responsible for conducting appraisals, feedback & handling work allocations for direct reports and approving the same for indirect reports.

• Spearheads research and development of new technologies, as appropriate, and ensures that newly created processes, designs, and/or methodologies are incorporated into Applied Materials products/services, and/or disseminated to other areas as needed.

• Responsible for overseeing the development, support, maintenance and implementation of all projects handled by the BU/ technology group through lower level managers.

• A leadership position, responsible for identifying functional linkages across the organization and develop appropriate processes and road map for the BU/ technology group including hiring plans, training requirements, staffing etc.

Functional Knowledge

• Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

Business Expertise

• Applies in-depth understanding of how own discipline integrates within the segment/function 

Leadership

• Manages multiple related teams, sets organizational priorities and allocates resources 

Problem Solving

• Identifies and resolves complex technical, operational and organizational problems 

Impact

• Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans
• Guided by business unit, department or sub-functional business plans

Requirements

PhD in Engineering, Electrical Engineering or related technical field.

10+ years in technical project/program management within semiconductor.

Excellent communication, leadership, and problem-solving skills.

Ability to work cross-functionally and manage multiple projects in a fast-paced environment.

About Us:

From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No.1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Lead software application upgrade and modernization initiatives.
• Oversee application architecture, software development lifecycle, deployment, testing and release management.
• Provide technical leadership to development teams.
• Lead end-to-end delivery of assigned banking projects, ensuring alignment with client objectives, timelines, and governance standards
• Serve as the primary point of contact between consulting firm, client stakeholders, and third-party vendors to ensure smooth execution
• Oversee solution design, testing, and deployment phases, ensuring quality and alignment with objectives
• Govern software quality, security, performance and scalability.
• Manage integration between SaaS platforms and enterprise banking applications.
• Drive technical solution design and implementation for application migration projects.
• Mentor and guide project team members, including consultants and client staff, to foster collaboration and productivity

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• At least 5 years of experience managing enterprise software applications, application modernization, system implementation, or application upgrade initiatives.
• Proven experience leading end-to-end software application lifecycle activities, including requirements analysis, solution design, development, testing, deployment, and post-implementation support.
• Strong understanding of software development methodologies and application delivery frameworks, including Waterfall and Agile practices.
• Experience managing application upgrade, migration, modernization, or cloud/SaaS transformation projects within complex enterprise environments.
• Hands-on knowledge of application architecture, system integration, API connectivity, data migration, and software release management.
• Experience overseeing software vendors, development teams, system integrators, and technical delivery partners.
• Ability to evaluate technical solutions and provide governance over application quality, security, performance, scalability, and operational readiness.
• Experience in the banking or financial services industry, with exposure to enterprise banking applications, is preferred.
• Japanese language proficiency is advantageous for liaising with Japanese-speaking business stakeholders and regional teams.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Responsibilities

• Support the deployment and implementation of AI infrastructure and data centre projects.
• Coordinate project activities with customers, distributors, vendors, technology partners, and internal engineering teams.
• Assist in the design and implementation of AI computing solutions, including GPU servers, storage systems, networking equipment, and cooling infrastructure.
• Participate in customer meetings, technical discussions, and project planning activities.
• Prepare technical proposals, system architecture designs, deployment plans, and project documentation.
• Manage project schedules, milestones, deliverables, and progress reporting to ensure timely project execution.
• Coordinate and oversee Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).
• Support installation, commissioning, troubleshooting, and maintenance of AI infrastructure solutions.
• Collaborate closely with global technology partners and OEMs to ensure successful project delivery and system integration.
• Ensure compliance with customer requirements, industry standards, and project specifications.
• Provide post-deployment technical support, issue resolution, and project follow-up to maintain customer satisfaction.

Requirement

• Min Diploma in Electrical Engineering, Mechanical Engineering, Computer Engineering, Information Technology, or related disciplines.
• Min 2 years of experience in project engineering, systems integration, data centres, IT infrastructure.
• Knowledge of servers, networking, storage systems, power distribution, cooling systems, or data centre infrastructure.
• Familiarity with AI computing platforms, GPU technologies, and high-performance computing environments will be an advantage.
• Require to travel locally and overseas when required.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Application Support & Incident Management

• Level 1.5 / 2 Support

• Stakeholder & Vendor Coordination

Responsibilities

• Manage and resolve application incidents, service requests, and system issues within SLA timelines.

• Monitor application performance, interfaces, and batch jobs to ensure stable operation.

• Perform SQL queries and data analysis for troubleshooting and investigation.

• Support application deployments, system changes, and post-release validation.

• Collaborate with stakeholders and vendors for issue resolution and enhancements.

• Maintain documentation, user access, and support compliance activities.

Requirements

• Possess a Degree / Diploma in Computer Science / IT or equivalent

• 2–5 years of experience in application support, IT operations, or production support environments.

• Knowledge of application architecture, APIs, system integrations, and batch processing.

• Experience with ticketing and monitoring tools such as ServiceNow or Jira.

• Proficiency in SQL for troubleshooting and data analysis.

• Strong analytical, problem-solving, and root cause analysis skills.

• Good communication and stakeholder management abilities.

• Able to work independently and collaboratively within a team environment.

• Able to provide night support 2 - 3 times in a month (based on roster)

To apply please click on the APPLY NOW button or email your resume for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Our client is looking for a Program Manager to lead customer projects from qualification to production launch, covering tooling, molding, automation, cost, timeline, and overall execution. The role will coordinate internal teams, support customer communication, assist with quotations, drive tooling qualification, manage project risks, and ensure smooth manufacturing readiness.

Responsibilities

• Lead cross-functional project execution across engineering, manufacturing, tooling, automation, planning, and purchasing.

• Manage project schedule, cost, qualification, launch readiness, and customer requirements.

• Work with BD and engineering teams on new project evaluation, quotations, and customer follow-up.

• Act as the key technical contact for customers on program-related matters.

• Support workflow, equipment, tooling, spare parts, and capacity planning for new programs.

• Ensure compliance with workplace safety and EHS requirements.

Requirements

• Degree in Mechanical Engineering or related field with at least 6 years’ relevant experience in program/project management within manufacturing, tooling, molding, or automation.

• Good understanding of production processes and project management.

• Strong English communication, interpersonal, coordination, and multitasking skills.

• Independent, proactive, and comfortable working in a fast-paced environment.

Disclaimer

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

We invite interested candidates to write-in with CV and regret that only shortlisted candidates will be contacted for a discussion.

Lee Shiow Chyn
EA12C6130
R1112042
hr@hpspartners.com.sg

We are looking for a hands-on Technical Manager / Engineering Manager to lead the development and continuous improvement of advanced semiconductor equipment, with a focus on sorter machines.

This role is ideal for someone who enjoys solving complex engineering challenges, leading high-performing teams, and delivering precision systems used in semiconductor manufacturing.

Key Responsibilities

• Lead and mentor a team of design engineers in the development of semiconductor equipment, from module design to full machine conceptualization

• Drive product innovation and continuous improvement (CIP) to enhance performance, extend product lifecycle, and improve cost competitiveness

• Oversee machine reliability, feasibility testing, and validation to ensure high precision and performance

• Partner with Technical Sales on specification review, costing, and solution evaluation

• Own and resolve technical issues across the product line, including field-related challenges

• Ensure machine performance at customer sites, including troubleshooting and optimization

• Lead root cause analysis and problem-solving using structured methodologies (e.g., 8D, Ishikawa, DIVE)

Job Requirement:

1. Degree or Master’s in Mechanical Engineering or related discipline

2. Strong experience in automation equipment design, preferably in semiconductor industry (sorter machines highly preferred)

3. Solid background in high precision, high-speed mechanical systems

4. Proficient in CAD tools such as Creo or SolidWorks

5. Knowledge of semiconductor packaging and assembly processes

6. Proven experience in a technical leadership role, managing teams and projects

7. Strong analytical and problem-solving skills with structured methodologies

Responsibilities

• Support the deployment and implementation of AI infrastructure and data centre projects.
• Coordinate project activities with customers, distributors, vendors, technology partners, and internal engineering teams.
• Assist in the design and implementation of AI computing solutions, including GPU servers, storage systems, networking equipment, and cooling infrastructure.
• Participate in customer meetings, technical discussions, and project planning activities.
• Prepare technical proposals, system architecture designs, deployment plans, and project documentation.
• Manage project schedules, milestones, deliverables, and progress reporting to ensure timely project execution.
• Coordinate and oversee Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).
• Support installation, commissioning, troubleshooting, and maintenance of AI infrastructure solutions.
• Collaborate closely with global technology partners and OEMs to ensure successful project delivery and system integration.
• Ensure compliance with customer requirements, industry standards, and project specifications.
• Provide post-deployment technical support, issue resolution, and project follow-up to maintain customer satisfaction.

Requirement

• Min Diploma in Electrical Engineering, Mechanical Engineering, Computer Engineering, Information Technology, or related disciplines.
• Min 2 years of experience in project engineering, systems integration, data centres, IT infrastructure.
• Knowledge of servers, networking, storage systems, power distribution, cooling systems, or data centre infrastructure.
• Familiarity with AI computing platforms, GPU technologies, and high-performance computing environments will be an advantage.
• Require to travel locally and overseas when required.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Key Responsibilities

• Technically leads deployment and set up of Actionable Insights Accelerator (AIx) and Wafer Results Analytics (WRA) servers at customer sites and internal labs.

• Provides onsite and remote technical support of AIx and WRA servers SW/HW during initial installation & regular server maintenance and during the manufacturing/testing process.

• Provides technical support to team members in other geographical areas.

• Provides technical support for remote connectivity installations and troubleshooting for semiconductor manufacturing tools, AIx, and WRA.

Leadership

• Demonstrates leadership skills within own team and local Account Teams

• Interfaces with internal and external customers on AIx and WRA server HW/SW & networking issues

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Business Expertise

• Field Operation experience is required. Must have a good understanding of our customers operational models and the AGU service business

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Functional Knowledge

• Requires proficiency in software scripting and the ability to build and deploy enterprise-class Microsoft Windows and Linux server infrastructures.

• Utilizes all of the AIx and WRA reporting functions and has a high level knowledge of AIX and WRA server applications

• Expertise across at least one business unit and understanding of customers High Value Problems

• Experience in high volume 300mm and PDC tool experience preferred

• Minimum 5-years of hardware/software experience

Problem Solving

• Utilizes AIx and WRA server HW/SW and networking skills to solve complex problems

• Ability to work with other tool/process experts to fill any gaps in technical knowledge

• Takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Deploys and maintains AIx and WRA server HW/SW specifically targeted at service contract KPI’s

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information and works to build consensus

Education: 

Bachelor's Degree in engineering discipline preferred

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

Join our team for a dynamic role with an outsourced project. We are seeking a proactive and organized individual to support project coordination, internal communications, stakeholder engagement, and operational activities, while contributing to digital and data-related initiatives in a collaborative environment.

Key Responsibilities:

1.    Project Management

• Manage sub-projects from end-to-end, under the guidance of the project team
• Track and manage project deliverables to ensure timelines, progress, and requirements are met
• Coordinate with stakeholders to monitor progress, align expectations, and communicate updates and milestones in a timely manner
• Prepare proposals, presentation materials, and supporting documents to facilitate discussions and decision-making
• Support project administration, including documentation, records management, and coordination of implementation, events, and engagement activities

2.     Internal Communications

• Develop visually appealing and effective communication materials (e.g. EDMs, newsletters, internal announcements, and engagement materials)
• Ensure communication materials convey clear, concise, and impactful messaging that complements the visual design
• Perform basic monitoring and analysis of engagement metrics (e.g. click-through rates)
• Support SharePoint and intranet page development and maintenance for Data Community
• Maintain and update internal knowledge-sharing and engagement platforms

3.     Procurement Support

• Provide procurement support, including sourcing and comparing quotations in compliance with organizational procurement guidelines
• Support the procurement and coordination of materials, tokens, or prizes for events and engagement activities

5.    Administrative Tasks

• Track and monitor Key Performance Indicators (KPIs) and relevant project metrics for reporting purposes
• Provide administrative and operational support, including other duties as assigned from time to time

Requirements:

• Minimum Diploma from a recognized institution, with 3 years of relevant work experience.
• At least 2 years of experience in internal communications experience (i.e creating effective & visually appealing communication materials such as EDMs, newsletters, internal memos, and other engagement materials)
• At least 2 years of proven project management experience (e.g. driving small-scale projects end-to-end, coordinating with stakeholders, and managing timelines)
• Proficiency in Canva, Photoshop, Illustrator or communication tools
• Strong ability to simplify and present complex concepts into a clear, concise, and actionable messages.
• Excellent communication skills, with minimum 1 year of experience in developing presentation decks and proposals
• Able to work independently as well as collaboratively in a team environment.
• Knowledge or experience in data and/or digital domains is preferred.

Remark:

Provide a portfolio of at least 3 work samples/projects, demonstrating previous experience in communication design, presentations, proposals and engagement work.

Job Type: Full-time, Contract

Contract Period: 24 months

Working Time:

Monday to Friday: 8.30am to 6.00pm

Work Location: Singapore 169037

Key Responsibilities

1. Helps to prepare project plan and coordinates project activities from planning to implementation.  Maintain matrix for process improvements.

2. Coordinates project schedule and task details and helps to prepare  reports, tracking charts, checklist and project scheduling.

3. Helps to align  the progress of resources internal to the business unit to meet project on-time and budget performance objectives.  

4. Tracks projects cost schedule for   internal and external customers.

5. On occasion will interface with external suppliers and monitor and report on the projects progress against quality and cost metrics.

6. Interfaces with internal customers and reports on progress against project objectives.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

• Oversee the daily technical operations of the commercial laundry and dry-cleaning facility.

• Ensure the proper operation, maintenance, and troubleshooting of laundry and dry-cleaning machines.

• Develop and implement preventive maintenance schedules to minimise equipment downtime.

• Monitor production processes to ensure quality standards and operational efficiency are maintained.

• Identify and resolve technical issues affecting machinery and workflow.

• Train, mentor, and upskill operational staff on the proper use, maintenance, and safety procedures of equipment.

• Supervise technical staff and provide guidance on equipment maintenance and operational best practices.

• Liaise with equipment suppliers and service providers for repairs, maintenance, and technical support.

• Ensure compliance with workplace safety regulations and company policies.

• Recommend process improvements and equipment enhancements to improve productivity and service quality.

Job Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field. Relevant experience in lieu of qualifications will also be considered.

• At least 5 years of experience in the commercial laundry, dry-cleaning, or related industrial equipment industry.

• Strong knowledge of commercial laundry and dry-cleaning machinery, including troubleshooting and preventive maintenance.

• Experience in supervising technical or operational teams.

• Good problem-solving and communication skills.

• Able to work independently and manage multiple operational priorities.
  
  
  EAName: Lim Jia Jun Kenneth 

  EARegistration Number : R24120012 

  EACompany Name: K.MERLEONE PTE. LTD. 

  EALicence Number: 22C1177 

Job Description & Requirements

• Oversee the daily technical operations of the commercial laundry and dry-cleaning facility.

• Ensure the proper operation, maintenance, and troubleshooting of laundry and dry-cleaning machines.

• Develop and implement preventive maintenance schedules to minimise equipment downtime.

• Monitor production processes to ensure quality standards and operational efficiency are maintained.

• Identify and resolve technical issues affecting machinery and workflow.

• Train, mentor, and upskill operational staff on the proper use, maintenance, and safety procedures of equipment.

• Supervise technical staff and provide guidance on equipment maintenance and operational best practices.

• Liaise with equipment suppliers and service providers for repairs, maintenance, and technical support.

• Ensure compliance with workplace safety regulations and company policies.

• Recommend process improvements and equipment enhancements to improve productivity and service quality.

Job Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field. Relevant experience in lieu of qualifications will also be considered.

• At least 5 years of experience in the commercial laundry, dry-cleaning, or related industrial equipment industry.

• Strong knowledge of commercial laundry and dry-cleaning machinery, including troubleshooting and preventive maintenance.

• Experience in supervising technical or operational teams.

• Good problem-solving and communication skills.

• Able to work independently and manage multiple operational priorities.
  
  
  EAName: Lim Jia Jun Kenneth 

  EARegistration Number : R24120012 

  EACompany Name: K.MERLEONE PTE. LTD. 

  EALicence Number: 22C1177 

Requirement

• Bachelor's Degree, Post Graduate Diploma or Professional Degree in Mechanical/Electronics/Manufacturing Engineering

• Good business acumen and strong track record in sales, marketing and business development
  

• Good communication skills and the ability to work with people from diverse background

• Good team player with strong leadership quality and able to manage cross-functional teams

• 3-5 years relevant working experience in sales/marketing/business development/engineering/project management, preferably in the contract manufacturing industry.

• Preferably with experience in the manufacturing sector of Semiconductor Process Equipment.

• Strong in customer account management

Duties

• Serving, sustaining and growing business from new/existing customers

• Ensuring the yearly sales target/revenue set for Strategic Business Units are met

• Reviewing projects and assessing if the projects are to the company’s competency and business objective

• Providing leadership, direction and motivation towards the development of team members, through clear strategies, policies and process implementation

• Monitoring Profit & Loss performance of each project

• Lead and collaborate RFQ process, sales order fulfilment, engineering change control management, cost reduction initiatives and on time deliveries performance.

Key Responsibilities:

• Manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

• Continually manage stakeholder expectations through governance processes

• Deliver appropriate and effective executive level communication

• Provide status reporting regarding milestones, deliverable, dependencies, communicating across leadership and business stakeholders

• Manage a portfolio of complex initiatives that span one or multiple lines of business

• Own the full project life cycle end to end

• Ensure the program is aligned to and supports strategic objectives

• Prepare detailed project plan for all phases of the project

• Manage the day-to-day project activities, including project management working and steering committees

• Understand interdependencies between technology, operations and business needs

• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

Job Requirements

• Project management experience in AML domain (MAS Notice 626, Transaction Monitoring, Name Screening, CDD etc.)

• Exposure to vendor software (Actimize, Net Reveal, Detica, MANTAS etc.)

• 10 or more years of banking experience

• PMI-PMP/Prince2 Certification

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Family Definition:

Provides support and/or lead teams through the Engineering development process and implementation of company’s products. Projects are typically shorter-term, less complex and more contained with a defined time frame. Programs are typically longer-term, multi-functional, multi-project with complex requirements and effort. Manage activities, resource capability, schedules, budgets, and ensure cross company communications to facilitate product completion on schedule within budget. Work with engineering management to identify and improve process and program efficiencies. Work can involve external parties such as standards bodies, partners, etc.

Management Level Definition:

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

Responsibilities:

• Manages and leads a program involving multiple functions and project teams to drive the engineering development and implementation process for a product or service offering.
• Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
• Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.
• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules
• Drives innovation and integration of new technologies and quality initiatives into project and activities in the manufacturing and/or engineering organization.
• Leads and provides guidance and mentoring to less-experienced staff members.
• Drives Joint Development Model (JDM) engagements with external development partners, ensuring alignment on hardware deliverables, execution milestones, resource coordination, budget tracking, and cross-functional integration to achieve program objectives.

Education and Experience Required:

• Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent.
• PMP/PMI certification preferred.
• Typically, 6-10 years' experience.

Knowledge and Skills:

• Extensive experience with using project and program planning tools and software packages to create, manage, and track project results.
• Excellent analytical and problem-solving skills.
• Demonstrated business acumen and successful experience managing all aspects of programs, including communicating with stakeholders and directing matrixed teams and resources.
• Excellent written and verbal communication skills; mastery in English and local language
• Ability to effectively communicate program plans, proposals, and results, and negotiate options at senior management levels.

Responsibilities

• Oversees the end-to-end service, maintenance, and installation of physical security systems
• Managing a team of service engineers, driving project delivery, and serving as the primary client liaison for technical operations and customer satisfaction.
• Supervise a group of service engineers.
• Set performance targets, manage resource allocation, and support career development.
• Oversee security equipment installation, testing, commissioning, and system programming per required standards.
• Prepare service scopes and develop project plans.
• Act as the primary contact for client representatives on all service and maintenance matters.
• Manage customer expectations, escalations, and satisfaction.
• Identify opportunities to improve technical capabilities and operational procedures, ensuring all work complies with workplace safety standards.

Requirement

• Min Diploma in Electrical/Mechanical Engineering, Computer Science, or equivalent.
• Min 6 years of demonstrable success in a technical leadership role, ideally within the Security and CCTV sector.
• Hands-on experience in security system configuration, application programming, and integration with third-party systems is an advantage.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Lead Innovation. Drive Excellence. Make an Impact.

Are you a passionate leader with a strong technical background in laboratory instruments, analytical equipment, or scientific solutions? Do you thrive in a fast-paced environment where customer satisfaction, operational excellence, and team development are at the heart of success?

We are seeking an experienced Service Manager to lead our Physical Science Service Team and drive world-class technical support for our customers across laboratories, research institutions, universities, pharmaceutical companies, semiconductor manufacturers, and industrial facilities.

What You'll Be Doing

As our Service Manager, you will play a pivotal role in ensuring exceptional service delivery while leading a team of highly skilled engineers and specialists.

Key Responsibilities

• Lead, mentor, and develop a team of Service Engineers and Technical Specialists.
• Manage day-to-day service operations, including installations, preventive maintenance, calibration, troubleshooting, and repair activities.
• Ensure timely resolution of customer issues while maintaining high levels of customer satisfaction.
• Drive service excellence through continuous process improvement and operational efficiency.
• Monitor service KPIs, resource planning, and team performance.
• Collaborate closely with Sales, Application, and Product teams to support business growth and customer retention.
• Manage service contracts, maintenance agreements, and customer escalations.
• Ensure compliance with quality, safety, and regulatory standards.
• Develop strategies to expand service revenue and enhance customer experience.

What We're Looking For

Requirements

• Bachelor's Degree in Physics, Chemistry, Engineering, Instrumentation, Life Sciences, or a related discipline.
• Proven experience in managing technical service teams within scientific instruments, laboratory equipment, analytical instruments, semiconductor equipment, or related industries.
• Strong leadership and people management skills.
• Excellent problem-solving and customer relationship management abilities.
• Experience with service operations, field service management, and technical support functions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities while driving team performance and customer satisfaction.

Why Join Us?

Career Growth & Leadership

Lead a high-performing team while shaping the future of scientific service excellence.

Cutting-Edge Technology

Work with advanced laboratory and analytical technologies that support innovation in research, healthcare, manufacturing, and science.

Meaningful Impact

Help scientists, engineers, and researchers achieve breakthrough discoveries through reliable technical support and service solutions.

Collaborative Culture

Join a dynamic organization that values innovation, teamwork, continuous learning, and professional development.

What We Offer

✔ Competitive Salary & Performance Incentives

✔ Career Development & Leadership Opportunities

✔ Comprehensive Training Programs

✔ Regional Exposure & Collaboration

✔ Supportive and Innovative Work Environment

✔ Opportunity to Work with Industry-Leading Scientific Technologies

If you are ready to take your technical leadership career to the next level and make a meaningful impact in the world of science and technology, we would love to hear from you.

EA License No: 13C6305

Reg. No.: R1981808/JULIE RODRIGUES LUBRIN

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