Responsibilities

• Perform production job support and track incidents to closure especially on the batch job recovery and failures
• Conducting EVMS (Enterprise Vulnerability Management System) assessment and patching to ensure data accuracy and integrity.
• Participating in on-call rotations to address urgent monitoring issues outside of regular business hours.
• Respond to alerts and incidents generated by monitoring systems, investigate root causes, and implement corrective actions to resolve issues promptly.
• Evaluate potential solutions relating to business intelligence and data warehouse and make recommendations to resolve business problems
• Liaise closely with vendors and project team members in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies
• Support the team in defining, tracking and documentation of the technical deliverables expected
• Provide 24/7 primary application maintenance support on technical aspects

Requirements

• Degree in Computer Science, Information Technology, Computer Engineering or equivalent.
• Five (5) years’ experience in developing, implementing and maintaining data warehouse.
• Strong experience in using Informatica PowerCenter with ability to diagnose and troubleshoot ETL errors.
• Strong SQL skills using Oracle and SQL server databases.
• Thorough understanding of data warehouse concepts, dimensional design, and ETL optimization.
• Experience in data modelling and design.
• Ability to manage users, vendors and coordinate with multi-disciplinary teams.
• Strong analytical skills and ability to work independently, as well as in a team

We are looking for 4 motivated locals to join us as a Junior L2 Production Support Analyst on a 1 year contract, assisting in the smooth operation and maintenance of our client's banking applications.

This role will collaborate closely with development teams to perform system health checks, support application recovery, and handle production-related tasks.

If you are a Singaporean with strong hands-on experience in both SQL and Linux, and willing to work shift hour (including nights, weekends, and public holidays), please note that shift patterns may change to 12 hour shifts, we encourage you to apply for this opportunity.

Location: Changi Business Park

Salary inclusive of allowance: $3800 – $4500 (Depend on experience and Company do not provide bonus)

Shift Schedule (Need to support including night shift, weekends and public holidays):

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am
• NOTE: Shift timing is subjected to change to 12 hour shifts

Transport is claimable - before 7am (for morning shift 6am to 3pm), after 11pm (afternoon shift 2pm to 11pm)

Requirements:

• Singaporean
• Degree in IT / Computer Science
• Must be strong in Linux and SQL, and must have working experiences using Linux/SQL commands (There will be test and hackerank assessment)
• Hands-on experience supporting applications on Linux platforms
• 1 - 2 experiences in Application/Production Support
• Willing and able to work rotating shifts, including nights, weekends, and public holidays, with shift schedules subject to change to 12-hour shifts.
• Candidates with Application Support and Banking experience are preferred.
• Need to have eagerness to learn and perform with commitment
• Able to commit for a 1 year contract
• Need to serve 2 months notice if hired for this role
• Must clear client security & pre-employment checks before onboarding

Responsibilities:

• Experience in Unix commands , SQL queries
• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Please study the link from client before applying:

Unix: https://www.oracle.com/virtualization/technologies/vm/downloads/virtualbox-downloads.html (free download for practising Unix)

Unix: https://upload.wikimedia.org/wikipedia/commons/7/79/Unix_command_cheatsheet.pdf

https://learnsql.com/blog/sql-basics-cheat-sheet/

SQL: Google 100 SQL interview questions for application support in banking.

ES Recruitment Pte Ltd (09C4235)

Hong Chiew Guat (R1219860)

About the Role

Are you a problem-solver who thrives at the intersection of technology and business continuity? We're looking for a seasoned application support analyst to join our client’s applications team, supporting mission-critical performance and sustainability applications. This is your opportunity to work with cutting-edge cloud technologies, collaborate with cross-functional teams, and play a pivotal role in ensuring the stability and performance of enterprise-grade systems.

What You'll Do

You'll own the health of our production environment — monitoring applications in real time, diagnosing complex issues, and driving root cause analysis that prevents problems from recurring. Your day-to-day will include responding to and resolving incidents with minimal business disruption, partnering with development, QA, and operations teams to deliver robust solutions, and supporting deployments of new releases and patches through CI/CD pipelines. You'll also analyse and tune application performance, maintain detailed documentation, support end-users and stakeholders, and continuously identify automation opportunities to improve reliability and efficiency.

What You Bring

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum 5 years of hands-on experience in application support or development
• Strong proficiency in Python, SQL, Unix/Linux, Java, AWS, Datadog, CI/CD pipelines, and Git
• Working knowledge of SDLC and Agile frameworks (Scrum/Kanban)
• Excellent written and verbal communication, strong analytical and problem-solving ability, and a collaborative team-player mindset
• Must be CAT-1 cleared or eligible

What’s in it for you? 

You'll work on applications that directly support sustainability and performance outcomes — technology that matters. Expect a fast-paced, agile environment where curiosity is rewarded, learning is continuous, and your work has real business impact.

Ready to make an impact? Apply now with your updated CV.

Job Responsibilities

• Plan and carry out the new setup
• Provide guidance to the application user
• Provide application troubleshooting
• Log, escalate, and follow through with issues raised by users
• Support in the testing of new applications and enhancement patches
• Conduct training for users on the use of the application

Job Requirements

• NITEC/Diploma in IT or relevant discipline
• Possess good communication & interpersonal skills
• Patient, polite, friendly, and helpful personality
• Positive attitude, dynamic, resourceful, and independent
• Able to cope with a fast-paced environment
• Knowledge of Microsoft SQL will be an advantage
• Junior/entry-level are welcome. Training will be provided

• Well Established Company
• Basic $4000 - $4300 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Liaise with the departments’ managers on machines, customers and staffs issues.
• Arrange for the opening of work order to execute jobs request.
• Control and monitor work progress.
• Raise local purpose order to cover outside work transactions.
• Provide after sales support with customers and internal departments.
• Mobilize pool of servicemen for optimum utilization.
• Arrange and organize works to sub-contractors.
• Assist in trouble-shooting problems as and when required.
• Close work orders and invoice to customer as soon as possible.
• Provide technical support for all the products line.
• Supervise and guide staff on warranty SIM REPORTS.
• Other ad hic duties as assigned.

Job Requirements:

• Possess minimum Diploma in Engineering course with minimum 2 years relevant working experience.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Highlights:

• Office Hours: Mon – Thurs: 8.30– 6pm | Fri: 8.30 – 5.30pm
• Work Location: Ghim Moh
• Contract Duration: 8 months
• Salary: $2,200-$3,000
• Opportunity to support data transformation initiatives and exposure to change management and data platform implementation projects

Key Responsibilities:
Change Management & Project Coordination

• Review, monitor, and coordinate vendor deliverables for change management initiatives, ensuring alignment with organizational context, tone, and audience
• Track progress of deliverables and ensure timelines are met

Stakeholder Engagement & Communications

• Support planning and coordination of internal communications and engagement activities
• Review and refine messaging to ensure clarity and relevance for stakeholders

Training & Onboarding Support

• Coordinate training sessions and onboarding activities, including scheduling and attendance tracking
• Review and enhance training materials with vendors to ensure alignment with organizational needs
• Identify gaps in training approaches and propose practical improvements

Monitoring & Reporting

• Track change management activities, key milestones, and deliverables
• Identify potential risks and opportunities, and escalate when necessary

Administrative Support

• Provide administrative and logistical support for data platform and project-related activities

Key Requirements:
Functional / Technical Competencies

• Diploma or Degree in Business Administration, Communications, Public Administration, Social Sciences, or related fields
• Candidates from other disciplines with relevant experience are welcome to apply
• Familiarity with change management frameworks

Generic Competencies

• Strong writing, content review, and communication skills
• Proactive with good judgment in identifying gaps and proposing solutions
• Strong coordination and stakeholder management skills
• Able to manage multiple timelines and priorities effectively

Only shortlisted candidates will be notified.

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants.

BGC Group Pte Ltd (Outsourcing)

EA 05C3053

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

[Job ID: 1485521]

Responsibilities:

• Respond to user queries with a proactive service mindset, ensuring timely resolution and clear communication.
• Provide technical and non-technical support for the Singapore branch, ensuring high service standards.
• Communicate effectively with users, technical teams, and senior management.
• Report incidents accurately, including business impact and workaround measures.
• Maintain detailed logs of user requests and prepare comprehensive reports for stakeholders.
• Coordinate with L3 support teams and vendors, defining SLAs and ensuring adherence.
• Perform basic application health checks and support systems running on Windows Server or Linux Server.
• Support banking or financial applications.

Requirements:

• 5–8 years of experience in L2 Application Support, including at least 2 years in a lead role within a financial institution.
• Minimum 5 years of experience in banking services, operations, or supporting services for financial institutions.
• Proficiency in Japanese language for liaising with Japanese-speaking clients and stakeholders.
• Experience with Azure DevOps and application support.
• Familiarity with IT service management principles (ITIL preferred).
• Proficiency with IT service tools such as ServiceNow and Jira.
• Strong customer service skills, problem-solving abilities, and ability to work under pressure.
• Ability to collaborate across internal teams and external providers to resolve complex issues.
• Experience supporting Japanese-speaking users in a Japan-based financial institution is an added advantage.
• Exposure to MAS Technology Risk Management framework, risk awareness, and financial institution IT infrastructure is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Kota Baba

EA Personnel Reg. no.: R22106801

EA License no.: 07C5771

We are seeking a senior support engineer to drive the stability, performance, and reliability of mission-critical systems. This role is ideal for someone who enjoys solving complex production issues, working across legacy and modern cloud environments, and influencing system improvements at scale. 

You will play a key role in supporting a hybrid technology landscape—maintaining legacy platforms while contributing to a strategic migration to Microsoft Azure cloud infrastructure.

Key Responsibilities

•⁠  ⁠Own end-to-end application support (L1–L3) across production and non-production environments

•⁠  ⁠Monitor system health, performance, and availability

•⁠  ⁠Manage incidents, problems, and service requests in line with SLAs

•⁠  ⁠Perform deep-dive troubleshooting and root cause analysis (RCA)

•⁠  ⁠Implement fixes, workarounds, and minor enhancements

•⁠  ⁠Support system stability during cloud migration (Azure)

•⁠  ⁠Collaborate with vendors and internal stakeholders to resolve issues

•⁠  ⁠Maintain documentation, runbooks, and operational procedures

•⁠  ⁠Ensure compliance with IT governance, audit, and security standards

Requirements

•⁠  ⁠Minimum 7+ years in application support / production support / SRE / operations engineering

•⁠  ⁠Strong experience in incident management, RCA, and troubleshooting

•⁠  ⁠Hands-on experience supporting Java-based applications and/or .NET applications

•⁠  ⁠Experience working with databases (Sybase, SQL Server, or Azure SQL)

•⁠  ⁠Familiarity with ITIL processes (incident, problem, change)

•⁠  ⁠Exposure to cloud platforms (preferably Microsoft Azure)

•⁠  ⁠Strong communication skills with ability to engage technical & business stakeholders

Nice to Have

•⁠  ⁠Experience in enterprise or government environments

•⁠  ⁠Exposure to cloud migration or modernization projects

•⁠  ⁠Experience managing vendors or 24/7 support environments

•⁠  ⁠Familiarity with monitoring/logging tools (e.g., Splunk, Dynatrace, App Insights)

Why Join?

•⁠  ⁠Opportunity to work on large-scale, high-impact systems

•⁠  ⁠Exposure to cloud transformation (Azure)

•⁠  ⁠Collaborative environment with strong technical ownership

• Position : Technical Support (Electrical /IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3800 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier
  

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned
  

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience
  

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Join a high-impact engineering team where you’ll provide application support and enhancement of mission-critical applications used by real customers daily.

Key Responsibilities:

• Collaborate with stakeholders to gather requirements, translating business needs into clear technical specifications and documentation
• Support scalable code solutions with architects, ensuring alignment with system architecture and requirements
• Provide application support and enhance high-quality application features while maintaining performance, reliability, and system stability standards
• Perform thorough testing, code reviews, and quality assurance to ensure compliance with security and coding standards
• Provide L3 production support, resolving critical issues and ensuring smooth system operations across environments consistently

Requirements:

• Degree in Computer Science or related field with strong foundation in software engineering principles and practices
• Hands-on experience supporting and enhancing applications using Java, JEE, SQL, PLSQL, and working knowledge of XML technologies
• Experience with modern web technologies including HTML5, CSS, Angular or React frameworks, and modular frontend design
• Strong exposure to REST APIs, Spring Boot, microservices architecture, and messaging tools like Kafka or MQ
• Analytical thinker with strong communication skills, proactive mindset, and ability to thrive in fast-paced environments

This is more than a developer role—you’ll own systems end-to-end and directly influence production outcomes. You’ll gain exposure to modern architecture, real-world scale, and high-visibility projects.

If you’re looking to step beyond application support and enhancement into ownership and impact, this is the move. Apply now. Reach out to Naveen at naveen.vasudevan@Tangspac.com for a confidential conversation.

POSITION GENERAL DUTIES AND TASKS :

- Up to 4 years of IT experience

- Proven analytical abilities with solid experience in a Production Support setting.

- Strong SQL and Unix shell scripting

- Incident, problem, and service Outage management experience is Plus.

- Good Communication and Articulation Skills

- Familiarity with Teradata or Hadoop.

- Familiarity with any job scheduling tool.


Roles/Responsibilities

- Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA

- Perform root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

- Provide operational support and ensure SLI of Applications

- Proactively Identify and Identify opportunities for preventive Maintenance

- Respond on time to the queries raised by various business units

- Provide Timely updates (Status, Progress, Issues, Resolutions) to Business Stakeholders

- Participate in Disaster Recovery and Business Continuity exercise

Experience Level as below

Entry 3 - 4 years.

Technical Skills

Programming Languages & Frameworks

JAVA, NodeJS, Python, Camel

Spring (Boot, Batch, Cloud, Data)

Hadoop, Hive, Spark, Impala

Junit, Mockito, Maven, Gradle

JMS, ActiveMQ, KAFKA

JavaScript, TypeScript

HTML5, SCSS, CSS, Bootstrap

Web Services, REST, SOAP

Database & MPP Engines

MySQL, MariaDB

MongoDB

Presto

Automation & Version Controlling

Jenkins, GitLab‑CI/CD

GitHub, GitLab

Web Technologies & Frameworks

Angular v15*, Web Components

Web Services, REST, SOAP

Cloud Computing & Microservices

Docker

Kubernetes

OpenShift, PCF

Tomcat, Nginx, Apache

Tools

Sonar, SonarQube

Logstash, Kibana, AppDynamics

Prometheus, Grafana

Visual VM, JMeter

Postman, Swagger

Shell Scripting, Scheduling (TWS)

Responsibilities:

Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.

Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)

Troubleshoot priority incidents, facilitate blameless post-mortems.

Work with development teams throughout the software life cycle ensuring sustainable software releases.

Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.

Build and drive adoption for greater self-healing and resiliency patterns.

Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.

Adhere to firm-wide architecture standards, risk management and security policies.

Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.

Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.

Postproduction application support

Participate in quality assurance, peer reviews and code reviews Qualifications.

Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

A successful history of manipulating, processing, and extracting value from large datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Experience supporting and working with cross-functional teams in a dynamic environment.

The candidate must be good in communication, must be proactive & should be accurate/honest.

Others :-

5 to 7 years experiences in this role

Can start immediate or short notice period

Company Overview

United Language Centre Pte Ltd (ULC) is a Singapore-based language centre founded in 2012, focused on quality English classes and creating a comfortable learning atmosphere, we are continuously developing new programmes and initiatives to support working professionals in improving their communication skills.

Job Summary

Support programme coordination and front desk operations in a part-time hybrid role at ULC, assisting with programme communication, schedule planning, customer service, and team collaboration to enhance programme delivery and student experience.

Responsibilities

• Coordinate and support planning of classes, activities, and events to ensure smooth programme execution
• Assist with scheduling, logistics, and communication to maintain efficient programme operations
• Follow up with enquiries and onboard participants to facilitate seamless enrolment
• Support outreach and basic business development initiatives to promote programmes
• Collaborate with team members to identify and implement improvements in programme experience and delivery
• Provide front desk support during evening sessions to assist students and manage enquiries
• Manage student check-in processes to ensure accurate attendance tracking
• Coordinate with teachers and internal teams to support smooth class operations

Preferred competencies and qualifications

• Experience in programme coordination, operations, or customer-facing roles
• Strong communication and interpersonal skills to engage effectively with students and team members
• Organizational skills and responsibility to manage tasks independently and take initiative
• Interest in education or community-based programmes

Other Information

Working Hours

• Evening shifts (required): Tuesday & Thursday, 6:00 PM – 9:00 PM
• Additional coordination hours: Flexible (to be discussed)

What We Offer

• Opportunity to contribute to programme development and operations
• Flexible working arrangement
• Exposure to a growing education environment
• Supportive and collaborative team

How to Apply Please apply via MyCareersFuture or send your resume to:

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Engage and collaborate with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Conduct mental health screening to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients with mental health issues and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Manage volunteers to support outreach events and conduct activities when necessary
• Establish and support the run of a caregiver support group

Requirements:

• Degree Holder preferably with minimum of 1 year of social service experience
• Passionate to work in the mental health sector and community services
• Proficient in Mandarin or dialects as the outreach talks are conducted in mandarin
• Excellent communication skills and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Teck Whye / Seng Kang

Work Service Area:

• Ang Mo Kio-Hougang, Hougang SMC & Punggol
• Paya Lebar & Serangoon
• Bukit Panjang SMC, Cashew & Zhenghua
• Limbang & Yew Tee
• Bukit Timah, Clementi & Ulu Pandan
• Queenstown, Buona Vista
• Brickland & Choa Chu Kang

(If you have specific preference on the work service area, please indicate in the job application form)

If you are interested to join us, please apply via Fei Yue Career Portal.

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume. Please note that we do not accept hardcopy resumes.

KeyResponsibilities

Provide Technical Support:
Deliver day‑to‑day technical assistance for the PAY master payroll management system. This includes handling installation issues, configuration support, troubleshooting application errors, and resolving user‑reported problems.

Client & User Support:
Provide direct assistance to onsite and remote users, helping them understand system functionality, resolve queries, and navigate any usability issues. Assist clients in statutory reporting and ensure system configurations align with internal company policies.

Continuous System Maintenance:
Apply patches, perform database updates, conduct system checks, and ensure smooth system performance across all supported modules.

Vendor Coordination (L3 Support):
Act as the primary liaison with the PAY master vendor for Level‑3 technical support. This includes raising vendor tickets, coordinating investigation of complex system issues, validating fixes, testing patches, and ensuring smooth implementation of vendor‑delivered enhancements or regulatory updates. Provide timely updates to stakeholders and ensure issues are resolved within agreed timelines.

Key performance indicators :

· Delivery Timeliness: Completes development tasks, enhancements, and fixes within agreed sprint timelines and client expectations.

· System Stability: Ensures timely resolution of incidents; minimal recurring issues.

·  Client Satisfaction: Positive feedback from Temasek stakeholders for responsiveness, communication, and solution quality.

·  Compliance & Security: Meets audit and security review requirements with no major non‑compliance findings.

·   Vendor Coordination Effectiveness

Turnaround time for L3 vendor tickets raised and closed.

Quality of root‑cause analysis (RCA) and validations with vendor.

Successful and smooth deployment of vendor releases and patches.

Collaboration & Stakeholder Engagement

Effective coordination with onsite/offshore teams to resolve issues.

Smooth planning and execution of release cycles and enhancements.

Proactive communication to stakeholders on issues, risks, and scheduled updates.

Educational Qualification:
Bachelor’s degree in Computer Science, InformationTechnology, Software Engineering, or a related field.

Application Support Engineer

We’re looking for a hands-on Application Support Engineer to support critical digital platforms across web, mobile, and kiosk environments.

This role is suited for someone who enjoys deep troubleshooting and takes ownership of production issues, rather than just routing tickets.

What you’ll be doing

• Own and resolve production incidents end to end, ensuring timely service restoration
• Perform deep troubleshooting across applications, Azure cloud services, and AEM environments
• Analyse logs to identify root causes and implement long term fixes
• Troubleshoot Azure services such as App Services, Functions, Azure SQL, and networking issues
• Support AEM production issues including publish instances, dispatcher cache, and content errors
• Investigate API failures, database connectivity, and performance bottlenecks
• Execute SQL queries and stored procedures for validation and debugging
• Collaborate with development, infrastructure, vendors, and security teams to resolve issues
• Drive preventive actions and continuous improvements to reduce recurring incidents

What we’re looking for

• Experience in application support within a production environment
• Hands on experience troubleshooting Azure services
• Exposure to or experience supporting Adobe Experience Manager AEM
• Strong problem solving skills with the ability to perform root cause analysis
• Familiarity with APIs, web applications, and system integrations
• Understanding of security concepts such as certificates, secrets, and access control
• Working knowledge of ITIL processes including incident, problem, and change management
• Strong communication skills and ability to work with cross functional teams

Nice to have

• Experience in high traffic or customer facing digital platforms
• Familiarity with monitoring or logging tools
• Experience working in fast paced or high pressure environments

Why this role

• Exposure to modern cloud environments on Azure
• Opportunity to work on business critical digital platforms
• Hands on ownership of incidents and system stability
• Collaborative environment with strong cross team interaction

About Triple-A

Triple-A, the digital currency payment institution, enables businesses to pay and get paid in both traditional and digital currencies, volatility-free. From API to no-code integration, Triple-A’s frictionless, white-label payment solutions are designed to blend smoothly into existing business operations — all while upholding the highest standards of security and compliance.

Triple-A is licensed in the United States, European Union and Singapore. We enable borderless collections & global payouts for 20,000 partners across 200 countries, including Grab, Binance, Charles & Keith, Razer, Du and Singapore Red Cross.

Join the team

Triple-A is a global payment institution. We are headquartered in Singapore, with offices across

the Americas, Europe and Middle East. We are a dynamic and passionate team building towards a more efficient global payment ecosystem. We are actively bridging the gaps in cross-border payments, between traditional & digital currencies, and web2 and web3.

Guided by our CEO, Eric Barbier, who brings 18 years of experience and a proven track record in building and scaling payment companies worldwide, Triple-A is growing our team. If you’re bold, tenacious, and creative, we believe you’d be a perfect match for us!

The role

As a Support Engineer, you will be the first line of contact for clients needing technical assistance and will also support operational tasks. Your responsibilities will include troubleshooting technical issues, maintaining operational workflows, and ensuring the smooth execution of transactions. You’ll collaborate with different teams to provide comprehensive support that meets the high standards of our clients. This role is ideal for someone who enjoys a blend of technical support and operational tasks.

Key Responsibilities:

Technical Support:

• Respond to support inquiries from clients, ensuring timely and accurate assistance.
• Assist clients with account setups, configurations and technical integrations.
• Document all support interactions and resolutions in the ticketing system accurately.
• Analyse system alerts and take appropriate actions to prevent service disruptions.
• Escalate complex technical issues to Senior Support Engineer.

Operations:

• Monitor daily operations, ensuring all transactions are processed correctly and on time.
• Collaborate with the operations team to address clients issues.
• Improvise existing or implement new operational processes to improve efficiency and service quality.

Who are we looking for:

• Minimally 2 years of past experience in technical support, operations, or a similar role within payment services or financial technology is highly desirable.
• Excellent communication skills, with the ability to explain technical and operational concepts clearly to non-technical users.
• Strong problem-solving skills with a focus on delivering customer satisfaction.
• Willingness to learn and explore.

Location: Upper Pickering Street

Contract: 12 months

Working Arrangement: Mondays to Fridays office hours

Job Responsibilities

• Provide administrative and coordination support to Project Managers and IT officers for application-related work
• Assist in document preparation, report compilation, data tabulation, and meeting scheduling
• Support onboarding and offboarding processes, including vendor access and escort arrangements where required
• Track IT account requests, route them to relevant parties, and follow up until closure
• Assist in the preparation and coordination of periodic system-related review exercises with stakeholders
• Maintain and update system registers, contract registers, and other tracking logs
• Send reminders and follow up on outstanding administrative actions, submissions, and contract registration matters
• Provide basic operational support and follow-up for application-related matters under supervision
• Perform ad-hoc administrative and operational duties as assigned

Job Requirements

• Minimum Diploma in Business Administration, Information Technology, or related field
• Proficient in Microsoft Office applications (e.g. Excel, Word, PowerPoint)
• Strong organisational and coordination skills with attention to detail
• Good communication and interpersonal skills
• Ability to multitask and follow through on assignments

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

Application / Technical Support Engineer

Location: Bukit Batok

Working Days: Monday – Friday

Working Hours: 8:30 am – 5:30 pm

Salary: SGD 3,200 – 4,500 per month

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities

• Manage and support the full range of automation products distributed by the company.

• Provide pre-sales and post-sales technical and application support by analyzing customer requirements and proposing appropriate solutions.

• Prepare and deliver technical proposals, application notes, and solution-based documentation.

• Respond to customer queries and resolve technical issues through email, phone, or onsite visits.

• Conduct product training sessions and live product demonstrations.

• Use application knowledge to demonstrate product capabilities and performance advantages.

• Interface with product principals to relay technical feedback and recommend product enhancements.

Requirements:

• Degree in Electronics, Electrical & Mechatronics.
• Training provided; 1–2 years of experience an advantage.
• Knowledge of PLC, control/automation, touch panels, and IoT is a plus.

Interested applicants kindly submit your resume through here and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role Overview
Our Digital Team aims to spearhead the digital transformation of large-scale enterprise and public sector systems.

The team was established to develop new capabilities focusing on strategic systems of engagement where ICT provides a differentiating factor to end users.

The team delivers digital information and transactional services leveraging Agile Application Development, Analytics, User Experience Design, Design Thinking, and Web Application Performance Optimisation.

Who We Are Looking For
We are seeking a capable and motivated Level 2 (L2) Application Support Engineer to join our operations and support team.

You will play a critical role in ensuring the stability, reliability, and performance of our production systems by investigating incidents, resolving complex technical issues, and working closely with engineering and infrastructure teams.

You will be part of a cross-functional team that values service reliability, operational excellence, automation, and continuous improvement in the systems we support.

Responsibilities

Incident & Application Support
• Provide second-line (L2) support for production and staging systems, handling escalations from L1 Support.
• Investigate application errors, system alerts, performance degradation, and integration issues.
• Restore services within agreed SLA/OLA timelines and ensure proper incident closure.

Troubleshooting & Root Cause Analysis
• Perform in-depth troubleshooting using logs, metrics, and monitoring tools.
• Conduct root cause analysis (RCA) for recurring or high-impact incidents.
• Propose and implement corrective and preventive actions to reduce incident recurrence.

Collaboration & Escalation
• Work closely with L3 engineers, DevOps, and vendors to resolve complex technical issues.
• Provide clear technical findings, logs, and evidence when escalating issues.
• Participate in incident bridges, post-incident reviews, and operational discussions.

Operational Excellence
• Monitor system health, alerts, dashboards, and logs to proactively identify issues.
• Execute approved configuration changes, patches, and operational fixes.
• Support deployment, release, and maintenance activities when required.

Automation & Continuous Improvement
• Contribute to automation of operational tasks, monitoring, and alerting where applicable.
• Identify gaps in runbooks, SOPs, and operational processes and drive improvements.

Documentation
• Maintain and update runbooks, troubleshooting guides, and knowledge base articles.
• Document incident resolutions and operational procedures clearly and accurately.

Application Support (CMS) — IT Service & Operations

1-Year Renewable Contract (Long-term Role — Further Details Will Be Shared During the Call)

We are looking for an experienced Application Support professional to oversee service operations, incident management, vendor coordination, and service improvement initiatives across a diverse portfolio of enterprise applications. This role works closely with business stakeholders, project teams, and external vendors to ensure system stability, service reliability, and an excellent end-user experience.

Key Responsibilities

• Oversee IT incident, request, and escalation processes, ensuring high service performance, accurate reporting, and timely service recovery.

• Take ownership of major incidents and support tickets, coordinating with cross-functional teams and maintaining clear communication with stakeholders throughout resolution.

• Lead post-incident reviews to identify root causes and drive continuous service improvement initiatives.

• Champion strong IT service and support standards in project environments by anticipating service impact and planning mitigation measures.

• Monitor and uphold IT service quality and performance, incorporating future business growth and project demand into capacity planning.

• Manage vendor performance through service-level governance and regular engagement.

• Lead and guide application support teams to uplift user experience and customer satisfaction.

• Establish and maintain project scorecards, performance metrics, and service reporting dashboards.

• Support audit, risk, and compliance activities for supported systems and processes.

Job Requirements

• Degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in IT service management or application support within complex IT environments.
• Hands-on experience supporting Microsoft application frameworks.
• Experience supporting Linux and container-based application environments.
• Ability to read and understand SQL scripts, with working knowledge of stored procedures.
• Experience in Consulting or System Integrator environments is an advantage.
• Strong background in vendor and outsourced service provider management.
• Excellent leadership, stakeholder management, and communication skills.
• Strong analytical capability with the ability to manage multiple deliverables concurrently.
• Able to work independently in a fast-paced, dynamic environment.
• Exposure to any of the following is an advantage:
  gaming management systems, CRM platforms, digital signage systems, or inventory systems.
  
• Exposure to Linux and/or Nutanix will be an added advantage

Application / Technical Support Engineer

Location: Bukit Batok

Working Days: Monday – Friday

Working Hours: 8:30 am – 5:30 pm

Salary: SGD 3,200 – 4,500 per month

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities

• Manage and support the full range of automation products distributed by the company.

• Provide pre-sales and post-sales technical and application support by analyzing customer requirements and proposing appropriate solutions.

• Prepare and deliver technical proposals, application notes, and solution-based documentation.

• Respond to customer queries and resolve technical issues through email, phone, or onsite visits.

• Conduct product training sessions and live product demonstrations.

• Use application knowledge to demonstrate product capabilities and performance advantages.

• Interface with product principals to relay technical feedback and recommend product enhancements.

Requirements:

• Degree in Electronics, Electrical & Mechatronics.
• Training provided; 1–2 years of experience an advantage.
• Knowledge of PLC, control/automation, touch panels, and IoT is a plus.

Interested applicants kindly submit your resume through here and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: Cybersecurity
• Position Title: Technical Service / Support Consultant
• Working Location: Bedok
• Working Hours: 5 days (Mon – Fri, 9.00am – 6.00pm)
• Salary Package: Basic salary up to $5,000 + Flexi Benefits + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide clear consultation and coaching to customers and partners about product features and solutions
• Handle all parts of project implementation, including customizing solutions to meet client needs and supporting products after they go live
• Respond to client issues and questions, use problem-solving skills, and follow up until the issue is fully resolved—support may be needed at different hours
• Work together with teams such as Pre-Sales, Product Engineering, and Quality Assurance

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, Software Engineering, IT, or a related field
• 1–2 years of experience in software application development, implementation, and support
• Familiar with programming languages (e.g. Java, HTML, JavaScript, SQL
• Understanding of APIs, web services, and basic operating systems (Unix, Windows)
• Experience with servers and databases is a plus
• Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications
• Good communication, client management, and teamwork abilities
• Strong problem-solving skills, proactive, and adaptable
• Willingness to travel overseas for projects is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76242 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Title: Program Ops Support (Coordinator / Specialist)
Duration: 12 months
Normal Working Hours: Monday – Thursday: 8.30am – 6.00pm, Friday: 8.30am – 5.30pm (Time-off in lieu for work done after normal working hours)
Location: 9 King George’s Avenue, Singapore 208581
Work Eligibility: Only Singaporeans

Job Responsibilities:

1. Support the Community Development Councils (CDCs) in engaging and building relationships with stakeholders such as venue owners, grassroots organisations, and partner agencies to expand the programme's reach and impact.
2. Collaborate with team members and partners such as National Arts Council, Community Arts and Culture Clubs (CACCs), and schools to ensure smooth operations, including but not limited to identifying, securing, and procuring venues, logistics, and coordinating community performances to ensure seamless programme delivery.
3. Work closely with CDC, the core communications team, and community stakeholders including schools and social purpose entities to develop and execute comprehensive publicity strategies, including updating the GoWhere site, to effectively promote ArtsEverywhere @ CDC initiatives and maximise community awareness.
4. Assist the CDC manager with Wecare Arts Experience, e.g. invite beneficiaries from Wecare Arts Experience to attend ArtsEverywhere.
5. Design and implement data collection methodologies to gather and analyse programme metrics for continuous improvement and review purposes.
6. Collect and curate compelling human interest stories of residents/performers through community engagements and surveys.
7. Foster strong working relationships with government agencies and community partners to leverage resources, share best practices, and create synergies that enhance programme outcomes.
8. Handle procurement and prepare Statements of Accounts (SOAs) for reimbursement, ensuring compliance with financial procedures and maintaining accurate records.
9. Monitor and track key performance indicators (KPIs) of the programme, assess programme effectiveness via feedback mechanisms, identify areas for improvement, and respond to community needs and preferences, ensuring alignment with strategic objectives.
10. Any other ad-hoc duties assigned by CDC/ CPD.

Specific Requirements:

• Department: CDC Planning & Development & Community Development Council Divisions
• Desired Experience: Minimum three years of work experience.
• Skills: Good interpersonal, communication, and analytical skills.
  

Apply Now via MyCareersFuture
Only Qualified Candidates are Contacted

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In Ref: SS –JO-28476
BGC Group Pte Ltd (Outsourcing)
EA 05C3053