Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Job Details:

• Contract Duration:  1 year (May 2026 - April 2027)

• Location: near to MRT Novena

• Mondays to Thursdays: 8.30am to 6pm, Fridays: 8.30am to 5.30pm

• Salary Range: UP $3,800.00

Job Scope:

• Programme Support and Coordination (30%)

• Stakeholder Engagement and Events (30%)

• Administrative and Secretariat Support (20%)

• Research and Documentation (20%)

Requirement:

• Degree in Business, Events Management or related fields. 

• At least 2 years of relevant working experience  

• Demonstrated ability to work in fast-paced environments managing multiple priorities and stakeholders. 

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15796

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

• Diploma or Degree in related field
• Knowledge in Cisco Webex
• Knowledge in Cisco meeting room equipment.
• Knowledge in O365 administration (including SharePoint creation, user administration, mailbox administration)
• Knowledge in Microsoft Teams Room
• Advantage if have knowledge in NICE compliance recording
• Experiences in basic troubleshooting and administrative skillsets.

Would be good to have knowledge in all. However training and guidance will be provided. Most importantly is the willingness to learn.

Working Hours

Mon to Fri – 9AM to 6PM (may require to work after office hour for any urgent issues)

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.

As a Technology Support Associate in the Corporate and Investment Banking Technology, Prime Finance & Clearing Production Management Support team, you will play a key role in ensuring the operational stability, availability, and performance of our production services across APAC. You will support Prime Finance functions including locates management, inventory management, borrow/return optimization, synthetic prime, client reporting, and other Prime Brokerage activities across a complex, integrated application suite. This role partners closely with Technology and Business stakeholders to drive timely analysis and resolution of day-to-day issues, safe and reliable daily releases, effective incident/crisis management, and strong adherence to Risk & Controls.

Job responsibilities

• Provide day-to-day technical and operational support for Front and Middle Office applications to ensure stability.

• Support end-to-end trade lifecycle applications (locates, trade booking, synthetic trade booking).

• Build strong partnerships across Production Management (APAC/global), Business, and Technology stakeholders.

• Partner with Application Development (AD) teams to implement fixes that improve stability, reduce risk, and minimize manual touches to production.

• Define and track capacity and resiliency metrics; strengthen failover and BCP capabilities.

• Enhance observability and monitoring for the trading application suite; proactively detect and remediate issues.

• Manage production incidents end-to-end, including timely engagement, escalation, and communications to business, technology, and vendor partners.

• Drive detailed post‑mortems with AD; track follow‑ups in ServiceNow for Problem Management.

• Engage throughout the SDLC to ensure smooth onboarding of new applications into Production.

• Plan, review, and execute application change releases with Business, AD, and QA to minimize change-related incidents (including weekend release/DR activities).

• Uphold firm Risk & Controls standards across incident, change, and problem management processes.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or equivalent.

• Formal training or certification in production support experience in the financial services industry with 3+ years of relevant experience

• Product knowledge in stock borrow/loan and synthetic prime brokerage.

• Strong experience supporting trade booking platforms.

• Excellent SQL and stored procedure skills; experience with Sybase and Oracle.

• Proficiency in Linux/UNIX.

• Scripting skills in Perl and Shell.

• Hands-on experience with ITRS monitoring and observability practices.

• Understanding of networking, connectivity, and low-latency trading environments.

• Strong software/business systems design, analysis, development, and support skills.

• Excellent analytical and problem-solving skills; ability to prioritize and perform under pressure with high attention to detail and an ownership/leadership mindset

Preferred qualifications, capabilities, and skills

• Experience participating in disaster recovery testing and weekend release activities.

• Familiarity with ServiceNow Problem Management workflows.

• Experience enhancing monitoring and observability for trading applications.

• Exposure to automation initiatives that reduce manual tasks and improve production stability.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=d2c02a787256ce3c1e57433b8b0a34cd

Job Summary

We are looking for a Cybersecurity Data Analyst to analyze large-scale data, detect emerging cyber threats early, and collaborate with teams to take proactive actions that protect systems and reduce risk.

Mandatory Skill-set

• Must have 3+ years of experience in data transformation, analysis, and working with large datasets;
• Degree in Computer Science, Computer Engineering, Mathematics, Statistics, Data Science, Analytics, or a related field;
• Familiar with statistical concepts like regression, distributions, and hypothesis testing, with practical usage preferred;
• Hands-on experience with databases and big data tools such as Hadoop, Hive, or Spark, and strong SQL skills for complex queries;
• Experience in Computer Networking, Network Security, or System Security is preferred, along with strong SQL skills and hands-on exposure to big data tools and analytics frameworks;
• Good understanding of cybersecurity concepts; relevant certifications are a plus.

Desired Skill-set

• Good communication, writing, and presentation skills, with a self-motivated attitude and the ability to quickly learn and adapt to new technologies and domains.

Responsibilities

• Analyze, correlate, and visualize data to identify trends, patterns, and anomalies;
• Develop and test threat-hunting hypotheses to proactively identify potential cyber threats;
• Generate actionable insights with supporting evidence to support decision-making;
• Share threat intelligence with relevant teams to enable timely response and intervention;
• Translate findings into clear reports and presentations for senior stakeholders.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• To support/enhance the Life Integral System in particular for Product Launch (Including Whole Life, Endowment and specifically Investment Link Products) and Day 2 enhancements.
• Able to work effectively with the internal IT & Business teams, as well as, vendor (where applicable) to meet the Initiatives/Change Request timelines
• Act as intermediary between Biz Users and Interfacing Systems, including translating business requirement into functional specification.
• Responsible for updates on system /project related activities.
• Understand functionalities and technical aspects of the system; analyze technical impact on interfacing systems.
• Provide system design solution, development of system design and technical documents, programming and Code Review
• Provide maintenance and ongoing enhancement and production support of the Life Integral system.
• Ensure that all application development performed is in –line with the Software Development Life Cycle (SDLC) and IT Governance & MAS requirements.
• Standardize SMART400 technology within IT
  

IDEAL CANDIDATE

• Bachelor's degree in Information Technology, Computer Science, or related field;
• At least 10 years of working experience in Insurance IT, in particular in the both conventional and ILP and Indexed Universal Life Product Launch domain.
• Experience in Integral Life, Life/Asia Application supporting product launches, major enhancements would be preferred
• Knowledge and Experience in Design, Solutioning and Development of Life Integral AS400 is required.

Responsibilities

1. Work closely with UAT Team Lead to ensure requirements and scope are clearly understood.
2. Conduct UAT testing for business deliverables including new markets or products, application decommissions, operational improvements, and industry-driven regulatory changes.
3. Assist Test Lead to track UAT issues, and publish daily EOD test status.
4. Perform end to end testing with full understanding of the Business Requirements and Functional Specs.
5. Communicate to UAT Team Lead on open issues and defects, run book execution progress, and risks.
6. Ensure UAT artifacts and sign-offs are saved as the UAT audit trail.
7. Learn and master TOSCA tool which is a software testing tool used to design test cases and automate end to end testing

Requirements

· Knowledge in at least on one of the following would be advantageous:
- Electronic Banking (e.g. internet banking)
- Channels Banking (e.g. File transfer service, SWIFTnet)
- Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)
- Liquidity (e.g. Sweeping and Pooling)
- Statements (e.g. MT940, Camt)
- APIs
· Experience in writing testing SOP or setup/manual guide.
· Experience in System Testing

• Well Established Company
• Basic $4000 - $4300 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Liaise with the departments’ managers on machines, customers and staffs issues.
• Arrange for the opening of work order to execute jobs request.
• Control and monitor work progress.
• Raise local purpose order to cover outside work transactions.
• Provide after sales support with customers and internal departments.
• Mobilize pool of servicemen for optimum utilization.
• Arrange and organize works to sub-contractors.
• Assist in trouble-shooting problems as and when required.
• Close work orders and invoice to customer as soon as possible.
• Provide technical support for all the products line.
• Supervise and guide staff on warranty SIM REPORTS.
• Other ad hic duties as assigned.

Job Requirements:

• Possess minimum Diploma in Engineering course with minimum 2 years relevant working experience.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

1. Industry Research & Analysis

   • Conduct comprehensive research on the global technology industry, covering sub-sectors including AI, semiconductors, SaaS, cloud computing, and emerging tech trends
   • Identify market opportunities, risks, and competitive dynamics through detailed analysis

2. Company Performance Evaluation

   • Track and evaluate the performance of listed technology companies
   • Analyze business models, financial fundamentals, and growth prospects
   • Produce high-quality research reports, market notes, and investment insights

3. Market Monitoring & Expert Engagement

   • Leverage industry resources and engage with experts to gather insights
   • Monitor macroeconomic, regulatory, and policy developments impacting the technology sector across Greater China, Singapore, and global markets

4. Decision Support

   • Support investment and strategic decision-making through data-driven analysis, industry forecasts, and actionable recommendations
   • Present findings to internal teams and stakeholders

5. Collaboration & Communication

   • Collaborate with cross-functional teams to deliver timely industry updates
   • Participate in research meetings and present analysis in clear, concise formats

6. Database & Framework Management

   • Maintain and update industry databases, financial models, and research frameworks
   • Ensure accuracy and relevance of analytical tools and data sources

Requirements

• Bachelor's degree or above in Finance, Economics, Computer Science, Information Technology, or related field with Master's degree preferred
• 3–5 years of experience in a Tier-1 Securities Firm (Equity Research) or Leading Investment House (PE/VC/Hedge Fund)
• Proficiency in Mandarin is a must as he or she will be required to communicate & prepare reports to Chinese Stakeholders
• Strong analytical and critical thinking capabilities
• Ability to interpret complex industry data, financial statements, and market trends
• Proven experience in technology industry research, drafting research reports, and supporting investment/strategic decisions
• Experience covering specific tech sub-sectors (e.g., AI, semiconductor, cloud computing) is a strong plus
• Self-motivated, detail-oriented, and able to work independently
• Able to perform under pressure and meet tight deadlines
• Excellent communication and presentation skills for both technical and non-technical audiences

About the client:

Our client is a reputed MNC

Responsibilities:

• Review and understand Test requirements provided by Design authority and Functional teams
• Developing and executing test plans and strategies
• Contribute to Design of MX test pack and propose and feedback on feasibility of automation
• Defect triage and management
• Managing regression and performance testing progress
• Runbook planning and management
• Agile principles, including Jira dashboards and Confluence-based runbooks
•  Preparing DSR and keeping the stakeholders updated
• Responsible to interact with users for validation of test automation results

Skills/Requirement:

• 4 + years of relevant Test Management experience for a Murex
• 3-5 years of MX test experience.
• Knowledge on financial market products and their lifecycle
• Experience on Murex setup and functional tests using various modules of Murex is desirable
• Experience of the execution of tests through out the lifecycle of development projects
• Strong knowledge on the various Murex generated logs and trace the trades across the Murex tasks
• Good knowledge on the various configurations in Murex.
•  It would be important to have Murex Migration project experience with exposure to 3.1.42.48b to 3.1.6x.x

Nice-to-Have Skills Description:

• 2+ years of Murex implementation test management experience
• Documentary work ability
• Time management
• All-round knowledge of the Murex application
• Should possess an understanding of financial markets
• Basic knowledge on financial instruments such as Fixed Income, FX, Equities

Interested candidates, who wish to apply for the above position, please send in your resume to lakshmi.prasanna@persolapac.com

We regret to inform that only shortlisted candidates will be contacted

PERSOL Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolapac.com. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

• Position : Technical Support (Electrical /IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3800 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

We are seeking an experienced Application Support Analyst to support and maintain insurance CRM applications, with a strong emphasis on SQL Server, database operations, and data analysis. This role plays a critical part in ensuring application stability, data integrity, and timely issue resolution for business users across operations, sales, and customer service.

Key Responsibilities

• Provide Level 2 / Level 3 application support for insurance CRM systems, ensuring high availability and performance.
• Support and troubleshoot SQL Server databases, including data issues, performance bottlenecks, and system errors.
• Write, optimize, and maintain complex SQL queries, stored procedures, views, and reports.
• Investigate application incidents, perform root cause analysis, and provide permanent fixes.
• Support data extraction, validation, and reconciliation for business and regulatory reporting.
• Work closely with business users to understand issues, gather requirements, and provide timely solutions.
• Coordinate with vendors, developers, and infrastructure teams for bug fixes, patches, and system enhancements.
• Assist with application releases, patches, and upgrades, including pre‑ and post‑deployment validation.
• Maintain system documentation, support runbooks, and incident records.
• Ensure compliance with data governance, security, and audit requirements, especially in an insurance environment.

Application Support Engineer (Azure | AEM)

We’re looking for a hands-on Application Support Engineer to support critical digital platforms across web, mobile, and kiosk environments.

This role is suited for someone who enjoys deep troubleshooting and takes ownership of production issues, rather than just routing tickets.

What you’ll be doing

• Own and resolve production incidents end to end, ensuring timely service restoration
• Perform deep troubleshooting across applications, Azure cloud services, and AEM environments
• Analyse logs to identify root causes and implement long term fixes
• Troubleshoot Azure services such as App Services, Functions, Azure SQL, and networking issues
• Support AEM production issues including publish instances, dispatcher cache, and content errors
• Investigate API failures, database connectivity, and performance bottlenecks
• Execute SQL queries and stored procedures for validation and debugging
• Collaborate with development, infrastructure, vendors, and security teams to resolve issues
• Drive preventive actions and continuous improvements to reduce recurring incidents

What we’re looking for

• Experience in application support within a production environment
• Hands on experience troubleshooting Azure services
• Exposure to or experience supporting Adobe Experience Manager AEM
• Strong problem solving skills with the ability to perform root cause analysis
• Familiarity with APIs, web applications, and system integrations
• Understanding of security concepts such as certificates, secrets, and access control
• Working knowledge of ITIL processes including incident, problem, and change management
• Strong communication skills and ability to work with cross functional teams

Nice to have

• Experience in high traffic or customer facing digital platforms
• Familiarity with monitoring or logging tools
• Experience working in fast paced or high pressure environments

Why this role

• Exposure to modern cloud environments on Azure
• Opportunity to work on business critical digital platforms
• Hands on ownership of incidents and system stability
• Collaborative environment with strong cross team interaction

Job Description

We are seeking a motivated candidate with a Diploma or Degree in a relevant field to join our team. The ideal candidate should have:

Required Knowledge & Skills:

• Familiarity with Cisco Webex and Cisco meeting room equipment
• Basic understanding of O365 administration, including SharePoint creation, user management, and mailbox administration
• Knowledge of Microsoft Teams Room setup and management
• Advantageous: Experience with NICE compliance recording
• Basic troubleshooting abilities and administrative skillsets

Note:

Training and guidance will be provided. Enthusiasm and willingness to learn are the most important qualities.

We are looking for a Junior Application Support Engineer to support AV and collaboration systems.

Responsibilities:

• Provide first-level support for AV and meeting room systems
• Perform basic troubleshooting for Cisco/Webex meeting room equipment
• Support Microsoft Teams Rooms and collaboration tools
• Assist with O365 administration, including SharePoint creation, user administration, and mailbox management
• Monitor system performance and escalate issues when required
• Provide administrative and operational support for meeting room technologies
• Support after-office-hours issues when necessary

Requirements:

• Diploma or Degree in IT, Engineering, or a related field
• Ability to communicate in Mandarin to support Mandarin-speaking stakeholders (when required)
• Basic knowledge of Cisco Webex
• Familiarity with Cisco meeting room equipment
• Basic knowledge of Microsoft 365 administration (SharePoint, user, and mailbox administration)
• Familiarity with Microsoft Teams Rooms
• Basic troubleshooting and administrative skills
• Knowledge of NICE compliance recording is an advantage
• Willingness to learn

Candidates are not required to have all the listed skills. Training and guidance will be provided.

Working Hours:

• Monday to Friday, 9:00 AM – 6:00 PM
• May be required to work after office hours for urgent issues

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Responsibilities:

• Acts as the single point of ownership for L3 support issues, ensuring proper logging, tracking of vendor tickets, and coverage during holidays, weekends, and critical business periods
• Manages offshore support rosters and shift assignments, engages with vendors for escalations and product issues, and coordinates with onshore development teams for bug fixes, configuration, or data-related issues
• Leads root cause analysis sessions, ensures closure of preventive actions, and provides timely updates during high-severity incidents
• Coordinates with system owners on technical impacts and recovery timelines, while managing scheduling and communication for production deployments across multiple teams
• Conducts code reviews for hotfixes and technical changes, and validates change artifacts including impact analysis, release procedures, and test evidence
• Prepares change requests, risk assessments, rollback plans, and represents changes in Change Advisory Board meetings.

Requirements:

• Bachelors degree in computer science or information technology, or a related field
• Possesses over 8 years of application support experience, including senior L3 support or leadership roles within banking or financial institutions, with strong knowledge of incident management, problem resolution, and production support processes
• Certified in PMP, PRINCE2, or ITIL, with preferred experience in managing or coordinating offshore teams
• Demonstrates hands-on expertise in Java development and SQL, with additional experience in deploying and maintaining Java cloud-native applications considered a plus
• Proactive and well-versed in incident management, problem resolution, and production support best practices
• Hands-on experience with container platforms like Kubernetes and OpenShift, an understanding of core enterprise infrastructure components.

To apply, please visit www.gmprecruit.com and search for Job Reference: RY696536

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job description

Drive AI-Enabled Insights

• Deploy Natural Language Q&A and Copilot-based analytics

• Develop AI-driven use cases (forecasting, anomaly detection, KPI insights)

• Enable business users to access insights independently

Build a Scalable Data Platform

• Design and optimize data pipelines using Microsoft Fabric

• Develop robust data models and Power BI dashboards

• Standardize data architecture across the AP region

Strengthen Data Governance & Trust

• Implement Microsoft Purview for data lineage and governance

• Define data ownership and ensure KPI consistency

• Improve data quality and transparency across systems

Partner with the Business

• Translate business needs into data and AI solutions

• Act as a trusted advisor to management and operational teams

• Drive adoption of data-driven practices

Requirements

• 3–5 years of experience in data analytics, BI, or data platform roles

• Strong hands-on experience with Power BI and data modeling-Experience with Microsoft Fabric / Azure Data Platform preferred

• Exposure to AI tools (Copilot, Azure OpenAI, or similar) is a plus

• Experience in data governance (e.g., Microsoft Purview) is advantageous
  

  HOW TO APPLY:

  Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

  Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

  Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

  Trust Recruit Pte Ltd

  EA License No: 19C9950

  EA Personnel: Lim Jun Ping

  EA Personnel Reg No: R25128522

1. You will typically be assigned to work on specific projects and is expected to support the Application Delivery.
2. Manager (ADM) in all relevant technical/functional flows, end-to-end, within the project.
3. You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Essential:

• Commitment.
• Minimum 3 years of working experience in application testing, development and delivery.
• Minimum 6 years of functional experience in AML transaction monitoring applications, specifically in Actimize preferred.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment. Ownership and ability to question and understand processes.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Experience in working in vendor environment.
• Experience in data mapping.
• Vendor background in Actimize specifically in RCM/ActOne, UDM, SAM

1. You will typically be assigned to work on specific projects and is expected to support the Application Delivery.
2. Manager (ADM) in all relevant technical/functional flows, end-to-end, within the project.
3. You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Essential:

• Commitment.
• Minimum 3 years of working experience in application testing, development and delivery.
• Minimum 6 years of functional experience in AML transaction monitoring applications, specifically in Actimize preferred.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment. Ownership and ability to question and understand processes.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Experience in working in vendor environment.
• Experience in data mapping.
• Vendor background in Actimize specifically in RCM/ActOne, UDM, SAM

1. You will typically be assigned to work on specific projects and is expected to support the Application Delivery.
2. Manager (ADM) in all relevant technical/functional flows, end-to-end, within the project.
3. You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Essential:

• Commitment.
• Minimum 3 years of working experience in application testing, development and delivery.
• Minimum 6 years of functional experience in AML transaction monitoring applications, specifically in Actimize preferred.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment. Ownership and ability to question and understand processes.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Experience in working in vendor environment.
• Experience in data mapping.
• Vendor background in Actimize specifically in RCM/ActOne, UDM, SAM

1. You will typically be assigned to work on specific projects and is expected to support the Application Delivery.
2. Manager (ADM) in all relevant technical/functional flows, end-to-end, within the project.
3. You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Essential:

• Commitment.
• Minimum 3 years of working experience in application testing, development and delivery.
• Minimum 6 years of functional experience in AML transaction monitoring applications, specifically in Actimize preferred.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment. Ownership and ability to question and understand processes.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Experience in working in vendor environment.
• Experience in data mapping.
• Vendor background in Actimize specifically in RCM/ActOne, UDM, SAM

Location: CBP

Key Responsibilities

Workforce Reporting & Analytics

• Prepare and maintain regular headcount/ workforce reports

• Consolidate data from multiple sources into clear management-ready views.

Staffing & Resource Management

• Coordinate end-to-end staffing requests including new hires, renewals, and replacements, ensuring completeness and data accuracy.

• Track and maintain staffing approvals, reviews and key initiatives, and follow up with stakeholders on outstanding actions.

Governance & Process

• Ensure staffing requests comply with approved demand–supply plans, budget controls, and internal guidelines.

• Documentation of staffing processes, templates, and changes.

• Highlight risks, exceptions, and data gaps for PMO and management attention.

Stakeholder Coordination

• Liaise with multiple stakeholders e.g. hiring managers, finance on all workforce-related matters.

• Support preparation of materials for governance forums and management approvals.

Skills & Experience

• Strong Excel skills (data consolidation, pivots, structured reporting).

• Good attention to detail with ability to manage large datasets accurately.

• Clear written and verbal communication skills.

• Ability to manage multiple requests and deadlines in a structured manner.

• 4–7 years of PMO, workforce/ resource management, or similar operational support experience.

• Prior experience in technology or large enterprise environments preferred.

Registration No. / Unique Entity Number: 199801439D

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA.”

About Bounteous

Bounteous is a leading global digital engineering and technology solutions provider, trusted by top-tier organizations across Banking, Financial Services & Insurance (BFSI). With a combined strength of more than 5,000 engineers worldwide, we specialize in delivering high-impact solutions across Capital Markets, Core Banking, Payments, Digital Transformation, Data & AI, Cloud Engineering, and modern enterprise platforms.

In Singapore, we partner closely with major regional and global financial institutions—including banks, asset managers, and market infrastructure providers—to drive advanced engineering, modernisation, and AI-led transformation. Our teams bring deep expertise across Trading Systems, Core Java Engineering, Cloud-Native Architectures, DevSecOps, and Data Engineering, supported by a strong delivery presence across APAC, India, Europe, and North America.

Quantexa System Analyst

Role Overview

The System Analyst will support the design and implementation of Quantexa-based solutions for Financial Crime (AML/Fraud). The role will bridge business requirements and data/technology teams, translating risk and compliance needs into scalable data-driven solutions.

Key Responsibilities

• Gather and translate business requirements (AML, Fraud, KYC) into functional and data specifications
• Define entity resolution, matching and network linking logic aligned to business use cases
• Perform data analysis and mapping across multiple source systems (customer, account, transaction)
• Design logical data pipelines (ingestion, standardization, matching, network generation, scoring)
• Collaborate with Data Engineers to ensure feasibility and alignment of data transformations
• Support data quality assessment, cleansing rules, and standardization approaches
• Validate outputs including entity resolution results, network generation, and risk scoring
• Assist in UAT, defect triage, and business validation of Quantexa outputs
• Prepare functional documentation (BRD, FRD, mapping documents, data dictionaries)
• Work closely with Compliance, Risk, and Operations stakeholders

Required Skills & Experience

• 5–10 years of experience in Financial Services /Capital Markets / Banking Technology
• Hands-on experience in Quantexa implementation or similar platforms (Actimize, SAS AML, Feature space)
• Strong understanding of Entity Resolution and data matching techniques
• Understanding of customer and transaction data models
• Knowledge of network / graph-based analytics concepts
• Solid SQL skills (joins, aggregations, data validation)
• Good understanding of data engineering concepts(ETL pipelines, data modeling, data quality)

What's on Offer

You will join a high-calibre engineering environment where technical excellence, secure design, and continuous learning are core to how we build. Expect the opportunity to work on complex, large-scale systems that directly enhance the resilience and cybersecurity posture of a major financial institution. Beyond competitive compensation, you will benefit from access to global engineering leaders, modern tooling, structured growth pathways, and the ability to shape solutions that have real impact. This role offers the autonomy to innovate, the support to grow, and the platform to build a long-term career in advanced software engineering and cybersecurity.

Job Description & Requirements

Position Overview

The Technical Support Engineer will provide technical expertise and support to internal and external parties, ensuring the smooth operation of systems/software, assisting in project tendering, conducting training sessions, and supporting green mark initiatives. The role requires strong problem-solving skills, technical documentation expertise, and the ability to work closely with customers and internal teams.

Key Responsibilities

• Support System/Software and Maintenance Teams by troubleshooting major issues, investigating technical problems, preparing documents, meeting clients, conducting site tuning, and ensuring customer satisfaction.
• Support Tendering and Project Teams by preparing technical documents, collaborating with customers, conducting site tuning, ensuring project alignment with designs, and addressing operational requirements.
• Plan and Conduct Training for Internal Departments by organizing technical training, knowledge-sharing sessions, and troubleshooting exercises to enhance team skills and efficiency.
• Support Green Mark-Related Activities by attending meetings, preparing necessary technical documents, performing site tuning, and ensuring adherence to Green Mark standards.
• Review and Standardize Control Methodologies and Technical Documents to maintain consistency, accuracy, and completeness in technical documentation.
• Develop and Test New Ideas and Products by proposing innovations, evaluating new technologies, collaborating with R&D, and providing feedback for improvements.
• Provide Programming Support for Special and Critical Controls by developing, debugging, optimizing programs, assisting maintenance teams, resolving issues, and documenting updates.
• Deliver technical support for the application system and liaise with vendors and clients to facilitate functional development and implementation.

Requirements

• Bachelor's degree in Computer Science / Computing Engineering
• Ideally with 1 to 3 years of relevant experience, ideally in BMS and Automation industry
• With basic Mechanical, Electrical Service engineering knowledge, and programming knowledge.
• Strong communication presentation skills with the ability to present technical information to non-technical stakeholders.
• Candidates with no prior experience are welcome to apply.

Appreciate your understanding that only shortlisted candidate will be notified.