Total 686 Information Technology job vacancies

⇒ Role Summary

The Regional Omni-Retail System Support Analyst plays a pivotal role in ensuring the smooth operation and optimization of omni-channel retail systems. This position supports regional retail teams by maintaining system integrity, troubleshooting technical issues, and implementing system enhancements to deliver a seamless customer experience across online and offline channels.

• Being the L2 supports on Omni-Retail solutions and integrations with various platforms.
• Coordinates with external vendors / developers to contribute the development, testing and implementation of the solutions in place.

The role is a regional role, supporting more than 1690 POS for more than 14 beauty brands in more than 10 markets in APAC, including Australia, Japan, Korea, Hong Kong, Malaysia, Singapore, Taiwan, Thailand, New Zealand etc.

Ideal candidate would have been already exposed Retail System, CRM data Integration, Omni-Channel environment in terms of operational support. This candidate must have a strong business background, and preferably within Retail and Wholesale industry.

⇒ Main Responsibilities

System Maintenance and Support:

• Provide technical support for omni-retail systems, including POS, e-commerce integration, inventory management, and customer relationship systems.
• Troubleshoot and resolve system issues to minimize downtime and ensure operational continuity.
• Monitor system performance and proactively address potential disruptions.

Collaboration and Stakeholder Support:

• Act as the primary point of contact between regional retail teams, Local Beauty Tech teams, and external vendors for system-related matters.
• Partner with cross-functional teams (e.g., marketing, operations, and logistics) to align system capabilities with business needs.
• Train retail staff and stakeholders on system functionalities and updates.

System Optimization and Enhancements:

• Analyze system usage and performance data to identify areas for improvement.
• Participate in the design, testing, and deployment of new system features and updates.
• Assist in integrating new technologies to enhance the omni-retail experience.

Documentation and Reporting:

• Maintain detailed documentation of system configurations, processes, and issue resolutions.
• Generate and analyze reports on system performance, user feedback, and operational KPIs.
• 2nd level support of Omni Retail Systems in Asia Pacific

⇒ Qualifications & Experience

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 2 years of experience in retail systems support, IT, or a related role.
• Strong problem-solving and analytical skills.
• Have excellent communication skills, experience working directly with end users, understanding business & translating requirements into solution, curious, pragmatic and proactive, and the ability to work independently.
• Understanding of technical environment (POS, MS SQL, Power BI, Web Services, Integration architecture), and ability to help structuring technical support.
• Strong understanding of retail operations and the role of technology in enhancing customer experience.
• Very Good functional understanding of retail & wholesales Business and POS / CRM topics – 1st experience on retail system supports preferable – already exposed to Retail / CRM applications.
• Excellent communication skills – Good spoken English required.
• Willing to work in a multi-brands and dynamic organization.
• Strong technical skills mixed with good business understanding.
• Willingness to travel to various retail locations within the region.
• Good command of Mandarin is an advantage in order to effectively communicate with Mandarin-speaking stakeholders.

• Possess a degree in Computer Science, Information Technology, or a related field.
• At least 5 years of hands-on experience in L2/L3 application support or development in Python, SQL, Unix, Java, AWS, Datadog, CICD Pipelines, and Git.
• Excellent written and verbal communication skills.
• Strong interpersonal and communication skills to interact with diverse stakeholders.
• Agile, fast learner, and able to adapt to changes.
• Good team player, with strong analytical skill and enjoy complex problem solving.
• Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies such as Scrum and Kanban.

Brief Job Description

Responsibilities:
• Monitor Production Systems: Continuously monitor the health and performance of production applications using monitoring tools and dashboards.
• Incident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.
• Root Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.
• Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.
• Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.
• Deployment Support: Assist in the deployment of new releases and patches, ensuring minimal disruption to production services.
• Documentation: Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• User Support: Provide support to end-users and stakeholders, addressing their queries and issues related to production applications.
• Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support

Key Responsibilities:

Pre-Sales & Customer Engagement

1. Support sales team in pre-sales activities, including site surveys, technical consultations, and solution presentations.
2. Understand customer requirements and recommend appropriate smart home and security solutions.
3. Prepare technical proposals, system layouts, and solution documentation.
4. Conduct product demonstrations and technical briefings for clients.

Solution Design & Technical Support

1. Design and configure smart home systems including CCTV, access control, intercom, alarm, and home automation systems.
2. Provide technical input for system architecture and equipment selection.
3. Support testing, commissioning, and system handover where required.

Project & Installation Support

• Work closely with project and installation teams to ensure smooth implementation.
• Provide technical guidance during installation and troubleshooting.
• Assist in system testing, integration, and user training.
• Ensure compliance with safety, technical, and regulatory requirements.
  
  
  Requirements
• Diploma or Degree in Electrical, Electronics, IT, Engineering, or related field.
• Experience in smart home systems, CCTV, access control, intercom, or security systems is preferred.
• Basic understanding of networking, IP systems, and system integration.
• Good communication and presentation skills.
• Ability to support both technical and sales functions.
• Self-motivated, detail-oriented, and customer-focused.

• Possess a degree in Computer Science, Information Technology, or a related field.
• At least 5 years of hands-on experience in L2/L3 application support or development in Python, SQL, Unix, Java, AWS, Datadog, CICD Pipelines, and Git.
• Excellent written and verbal communication skills.
• Strong interpersonal and communication skills to interact with diverse stakeholders.
• Agile, fast learner, and able to adapt to changes.
• Good team player, with strong analytical skill and enjoy complex problem solving.
• Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies such as Scrum and Kanban.

Responsibilities:
• Monitor Production Systems: Continuously monitor the health and performance of production applications using monitoring tools and dashboards.
• Incident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.
• Root Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.
• Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.
• Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.
• Deployment Support: Assist in the deployment of new releases and patches, ensuring minimal disruption to production services.
• Documentation: Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• User Support: Provide support to end-users and stakeholders, addressing their queries and issues related to production applications.
• Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support

Salary: Up to SGD 6200 (Depending upon experience and skills)

PRIMARY RESPONSIBILITIES

* You will work with GI delivery manager to develop and implement applications to support Business needs.

* Liaise with the infrastructure support and development teams.

* Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of the company’s applications.

* Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.

* Work with our infrastructure team to test and complete various server and network upgrade projects.

REQUIREMENTS

* Between 3 – 5 years of Application Development or technical project coordination

* Knowledge of SQL and database concepts.

* Familiarity with API testing tools such as Postman.

* Understanding of application architecture, integrations, and REST APIs.

* Good understanding of infrastructure and software development life cycle.

* Familiarity with ticketing systems and incident management processes.

* Good understanding of software development life cycle models (both Waterfall and Agile).

* Knowledge of Linux/Windows environments.

* Insurance domain knowledge is an advantage

* Strong analytical, troubleshooting, and problem-solving skills.

* Able to contribute individually and collaborate well with cross-functional team.

* Ability to work in a fast-paced environment and manage multiple priorities.

* Hands-on experience in Linux, Unix is an added advantage.

* Experience in working with vendors to resolve complex technical issues is an added advantage.

* Proactive individual who takes ownership and drives tasks through to completion.

Technical Skills:

* Spring boot, React JS, Web services

* Oracle DB, MS SQL DB

* SDLC process

Best regards,
Kshama Warange

EA License Number: 23C2060 | EA Registration ID: R26161060

Quess Selection & Services, Singapore

Disclaimer: The company is committed to ensuring the privacy andsecurity of your information. By submitting this form, you consent to thecollection, processing, and retention of the information you provide. The datacollected (which may include your contact details, educational background, workexperience and skills) will be used solely for the purpose of evaluating yourqualifications for the position you're applying for. Your data will be storedsecurely and retained for the duration necessary to fulfill our hiring process.If you are not selected for the position, your data will be kept on file for alimited period in case future opportunities arise. You have the right toaccess, correct, or delete your data at any time by contacting us at QuessSingapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore’s PDPA and e2i’s PDPA.

• Design, implement, and maintain software applications

• Monitor IT applications to proactively identify and resolve issues

• Maintain accurate and up-to-date documentation for processes, procedures, and project updates

• Understands UI, cross-browser compatibility, and general web functions and standards.

• Executes assignments using HTML, CSS, JavaScript, and APIs

• Develops and validates test routines for external and internal interface

• Plans and delivers software platforms across multiple organizational units

• Design solutions with REST, SOAP and other web services

• Evaluates code quality, standards compliance and device compatibility

• Implement and integrate new modules and features within existing enterprise platforms

• Support UAT, performance testing and go-live activities for new project rollouts

• Maintain professional understanding of web development trends

• Familiarity with AI/ML concepts and their practical application in software products

• Experience integrating LLM APIs (eg. OpenAI, Azure OpenAI,Anthropic) into web applications

• Handle ad-hoc tasks and projects as assigned, adapting to changing priorities

Requirements:

• BA in Computer Science, Computer Engineering, Information Technology, Information Systems, Software Engineering, or related areas

• Min 3 -5 Years of experiences

• Proficiency in C# and JavaScript

• Hands-on experience with ASP.NET, .NET Framework, .NETCore, HTML, CSS, Node.js, Next.js.

• Proficiency in Microsoft SQL Server and/or PostgreSQL.

• Exposure to AI/ML frameworks

• Awareness of responsible AI practices, data privacy considerations and model governance

• This is a 2 Years Contract role

Responsibilities:

• Perform daily maintenance and upkeep of all LSS programming equipment to ensure optimal functionality
• Supervise external vendors and contractors during facility repairs, enhancements, and project-related activities
• Carry out routine servicing and corrective maintenance of all LSS facility programming systems
• Ensure aquarium‑specific programming equipment consistently operates at the highest standards to support optimal water quality for animal health and clear visibility
• Operate, monitor, and maintain all essential components of LSS programming, system operations, and maintenance activities
• Troubleshoot programming‑related issues and recommend design or process improvements
• Apply strong technical expertise in programming maintenance, including design, specification review, automation, and complex problem solving
• Work with fabricators, tradesmen, technicians, engineers, and other specialists to achieve project and operational objectives
• Liaise with internal BUs, external engineering teams, workshops, and equipment suppliers to support continuous improvement of LSS operations
• Adhere to and promote all safety procedures and best practices within the LSS environment
• Interpret design documents, specifications, and technical schematics
• Perform duties at outdoor areas exposed to weather conditions, construction sites requiring adherence safety precautions, confined mechanical rooms, and standard indoor office settings

Requirements:

• NITEC & above in Programming or related disciplines
• Experience in programming maintenance
• Experience with large-scale aquatic life support and filtration systems in a zoo or aquarium setting
• AALSO Life Support Operator Level I certification
• Relevant advanced programming knowledge and technical proficiency
• Basic swimming ability is preferred for safety-related task
• Advanced understanding of automated control systems, pneumatics, electro‑mechanical components, and electro‑optical technologies

We are hiring an Application Support Analyst for one of our clients in Singapore. The ideal candidate will have strong experience in IT trading environment.

Key Responsibilities:

Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

• Process local user support requests (configurations, assistance…)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority, …
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Required Skills & Experience:

• Degree in IT engineering or Mathematics.
• 2-6 years relevant experience in IT trading environment
• Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.
• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on Windows environment
• SQL skill

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID (Saravanan R1871815)

Overview

We are seeking a detail-oriented IT Helpdesk Support to support system monitoring, incident management, and user support functions. The role involves ensuring system stability, managing incident lifecycles, and maintaining accurate operational records while continuously improving processes and service delivery.

Key Responsibilities

System Monitoring & Incident Management

• Monitor system alerts and identify abnormal system behaviours in real-time.
• Perform initial incident triage, isolation, and fault verification using established procedures.
• Execute problem resolution scripts where applicable or escalate issues based on defined protocols.
• Manage the full lifecycle of incident tickets (creation, updates, escalation, and closure) in accordance with SLA requirements.
• Track and manage incidents using platforms such as Jira.

Technical Evaluation & Escalation

• Conduct technical assessments of reported issues against documented criteria.
• Determine appropriate escalation paths and ensure timely handover to relevant teams.

Documentation & Reporting

• Maintain accurate and comprehensive records of incidents, diagnostic findings, and resolution steps.
• Consolidate operational data and records for reporting, analytics, and audit purposes.

Change & System Validation

• Perform post-change system health checks to ensure no adverse impact from implemented changes.
• Review and validate the accuracy and effectiveness of operational scripts and SOPs.

User Support & Ticketing

• Provide support for ticketing queries, including assisting users with onboarding and offboarding processes.
• Guide users on platform navigation, including access to information, logs, SOPs, processes, and workflows.

Continuous Improvement

• Identify gaps in processes, workflows, or systems and propose improvements to enhance operational efficiency and service quality.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Minimum 4 years of relevant experience in IT operations, service desk, or system support.
• Familiarity with ticketing tools (e.g., Jira) and incident management processes.
• Basic understanding of system monitoring, troubleshooting, and escalation workflows.
• Strong analytical, problem-solving, and documentation skills.
• Good communication skills with the ability to support both technical and non-technical users.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Coen Tay Zhi Xuan (R1989334)

ScienTec Consulting Pte Ltd (ScienTec Personnel) -11C5781

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Assist in managing, supervising and supporting volunteers
• Conduct Community Screener and ensure buddying & befriending criteria are met
• Assist in conducting outreach
• Assist Programme Executive to prepare monthly report
• General admin duties

Requirements:

• Min. GCE ‘A’ Level, Diploma with Social Service
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly

Work Location: Limbang Green

If you are interested to join us, please apply via Fei Yue Career Portal.

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Working Location:
Jurong East

Working Hours:
Monday to Friday
Office Hours

Salary:
Up to $4,500

Overview:
Oversee approximately 20 Ward Service Associates (WSAs) alongside another supervisor. Role requires strong operational leadership, hands-on management, and good stakeholder engagement skills.

Key Responsibilities:
• Be part of the Ward Service Associate (WSA) team and ensure service standards are upheld
• Work closely with ward supervisors and team members to ensure excellent service delivery
• Ensure sufficient ward stock supplies for smooth operations
• Manage deployment and scheduling of WSAs across different shift patterns
• Oversee WSAs to ensure patients’ nutrition and dietary requirements are met
• Lead quality improvement initiatives
• Support operational needs and perform ad hoc duties as required

Requirements:
• Minimum Bachelor’s degree in any course

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Description:
- Report directly to the Head of Centres.

- Plan and ensure proper execution of the Activities programmes at our SCCs, ensuring:

· Happiness of the clients,

· Social and psychological outcomes in line with care plan

· Safety of clients

· Ensure that daily documents are filled correctly by the HCA.

-Train and manage the teams of HCAs to ensure that activities are properly conducted.

- Work closely with the SCC operational teams (Centre Manager, Assistant Centre Manager,

Nurses, etc), to:

· Make sure that the planned activities are in line with operational requirements and with client’s medical requirements

· Facilitate any special activities done with community partners

· Facilitate outings from time to time.

- Be very familiar with the centre’s SOPs with regards to operations and safe care of clients.
- Point of contact for all external community partners for programmes and volunteerism at the SCC.
- Work closely with other managers to ensure that all MOH service requirements are strictly adhered to through rigorous and constant internal checks regarding operations and client activities.
- Participate & represent on behalf of the company’s services with confidence.
- Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:
- Diploma or Degree preferably, in any field.
- 5-days work week. Some weekends (Some Sat & Sun may be required).
- Preferably minimum 2 years in a similar role in a elderly daycare centre, childcare setting, arts & craft and other hobbies would be good to have.
- Must be very familiar and efficient with Microsoft Office applications.
- Hands-on experience working with elderly in the community preferably.

- No experience but with excellent attitude and work ethics will be considered.
- Able to work independently with little supervision.
- Able to speak local languages and dialect (preferable) to communicate with the elderly in the community.

Benefits:

· Attractive base salary and incentives for driving results.

· Great opportunity for career development in a growing market and organization.

· Industry-specific training and coaching by a highly experienced team.

· Highly flexible environment to brainstorm and implement ideas.

· 15 days annual leave.

Responsibilities:

• Perform daily maintenance and upkeep of all LSS programming equipment to ensure optimal functionality
• Supervise external vendors and contractors during facility repairs, enhancements, and project-related activities
• Carry out routine servicing and corrective maintenance of all LSS facility programming systems
• Ensure aquarium‑specific programming equipment consistently operates at the highest standards to support optimal water quality for animal health and clear visibility
• Operate, monitor, and maintain all essential components of LSS programming, system operations, and maintenance activities
• Troubleshoot programming‑related issues and recommend design or process improvements
• Apply strong technical expertise in programming maintenance, including design, specification review, automation, and complex problem solving
• Work with fabricators, tradesmen, technicians, engineers, and other specialists to achieve project and operational objectives
• Liaise with internal BUs, external engineering teams, workshops, and equipment suppliers to support continuous improvement of LSS operations
• Adhere to and promote all safety procedures and best practices within the LSS environment
• Interpret design documents, specifications, and technical schematics
• Perform duties at outdoor areas exposed to weather conditions, construction sites requiring adherence safety precautions, confined mechanical rooms, and standard indoor office settings

Requirements:

• NITEC & above in Programming or related disciplines
• Experience in programming maintenance
• Experience with large-scale aquatic life support and filtration systems in a zoo or aquarium setting
• AALSO Life Support Operator Level I certification
• Relevant advanced programming knowledge and technical proficiency
• Basic swimming ability is preferred for safety-related task
• Advanced understanding of automated control systems, pneumatics, electro‑mechanical components, and electro‑optical technologies

Responsibilities:

• Active Configuration: Deploy and configure VLANs, Static/Dynamic Routing, and Link Aggregation across Cisco and non-Cisco hardware.
• ⁠Firewall Policy Management: Regularly update and audit firewall rules on Fortinet(FortiGate), Palo Alto, or Checkpoint to meet security requirements.
• ⁠VPN Support: Build and troubleshoot Site-to-Site IPsec tunnels and Client VPNs(Global Protect/FortiClient).
• Network Monitoring: Use tools (SNMP/Syslog) to identify bottlenecks or hardware failures before they impact the business.
• Vendor Interoperability: Ensure seamless traffic flow between different hardware brands (e.g., a Cisco core switch talking to a Fortinet gateway).

Requirements:

• Degree in Computer Networks& Systems
• 1-2 years of relevant working experience.
• ⁠Familiarity with Cisco CLI (IOS) is required, but you must also be comfortable using Web GUIs for modern firewalls (Fortinet/Palo Alto).
• Configuration of Layer 2:STP, VTP (or manual VLAN propagation), LACP.
• Configuration of Layer 3:Inter-VLAN routing (Router-on-a-stick), basic OSPF/EIGRP
• Configuration of Security: NAT/PAT, Security Zones, and Object-based rules.
• ⁠CCNA is a must.
• Fortinet NSE 3/4 or Palo Alto PCCET/PCNSA) is a plus
  

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Reeve Lim Kok Kiong
Recruit Fast Pte. Ltd. (EA License: 23C1828) 
EA Personnel: R1330005
Email: reeve@recruitfast.sg 
Website: www.recruitfast.sg

Responsibilities:

• Lead the full sales cycle for digital and IT services, from generating leads to closing deals.
• Actively engage in public and private RFPs, tenders, and government procurement platforms (such as GeBIZ).
• Prepare customized proposals, quotations, technical documents, and presentation materials.
• Act as the technical advisor throughout the sales process, translating client needs into effective and scalable solutions.
• Showcase product features through demonstrations, prototypes, and walkthroughs.
• Collaborate with project teams to accurately scope solutions and align expectations with deliverables.
• Ensure client satisfaction by managing upselling, renewals, and handling escalations professionally.
• Monitor and manage sales pipelines, providing regular updates on key metrics and achievements.
• Build and maintain strong client relationships based on trust, transparency, and reliable delivery.
• Evaluate and communicate the technical feasibility and architecture of proposed solutions, such as CMS platforms, custom applications, and experiential technologies.
• Act as a bridge between sales and development teams to ensure solutions are technically viable and properly scoped.
• Coordinate with vendors and internal technical teams to gather requirements, define system specifications, and ensure seamless integration.

Qualifications:

• Degree or diploma in Information Technology, Computer Science, Digital Media, or related disciplines.
• 1 to 3 years of combined experience in IT sales and/or pre-sales/solution consulting.
• Proven experience managing IT tenders and digital transformation projects, particularly within Singapore.
• Skilled at translating technical concepts into clear business value for non-technical audiences.
• Detail-oriented with a professional attitude and strong commitment to client success.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Position Overview:

We are seeking a dynamic and experienced Technical Customer Service Executive to join our team. The ideal candidate is able to provide support to help customers resolve technical issues and ensure customer satisfaction through every interaction. This role involves troubleshooting with various stakeholders and requires a strong ability to manage customer interactions with professionalism and care. The Technical Customer Service Executive will oversee all customer interactions, ensuring responses are timely, accurate, and adhere to our high standards.

Key Responsibilities:

• Respond to customer requests and resolve technical issues promptly.

• Communicate clearly with customers and escalate complex issues to technicians or project managers.

• Provide expert guidance on personal data protection and ensure adherence to relevant regulations, safeguarding customer information at all times.

• Review and standardise all customer service replies to ensure consistency, clarity, and a high-quality service level across all communication channels.

• Monitor customer feedback and implement strategies to continuously improve service quality, ensuring customer satisfaction remains a top priority.

• Work closely with other departments to resolve complex customer issues and ensure a seamless service experience.

• Identify opportunities for service improvements or process enhancements based on customer feedback and operational insights.

• Follow up with customers to ensure that their concerns are fully resolved and their expectations are met, fostering strong customer relationships.

• Track, analyze, and report on customer interactions, ensuring key performance metrics (e.g., response time, resolution rate) are consistently met.

• Contribute to the development and implementation of customer service policies that enhance the overall customer experience and service delivery.

• Engage in proactive customer retention efforts, offering tailored solutions and services that meet their needs and improve overall satisfaction.

Requirements:

• Proven experience in a customer service role, with a strong understanding of customer care and support processes.

• Knowledge of personal data protection regulations and best practices.

• Strong communication and interpersonal skills, with the ability to articulate information clearly and professionally.

• Excellent problem-solving abilities, with a focus on resolving customer concerns efficiently.

• Ability to work collaboratively within a team and cross-functionally with other departments.

• Detail-oriented with the ability to manage multiple tasks and priorities in a fast-paced environment.

• Good written communication skills and comfortable using Google Suite and Mac OS.

• Experience in providing some level of technical support in systems or software is an added advantage.

• Please note: This position requires weekend availability. Applicants who are unable to work weekends will not be considered.

Job Summary

Support the planning and design of clinical and non-clinical spaces for a major healthcare development. Work closely with stakeholders to translate user requirements into functional layouts and ensure alignment with operational and design standards.

Key Responsibilities

• Support space planning and layout development for clinical and non-clinical areas
• Review architectural drawings and ensure alignment with user requirements
• Coordinate with stakeholders to capture and translate planning needs
• Prepare presentations, reports, and meeting summaries
• Track planning decisions, changes, and project progress
• Liaise with consultants to resolve design issues and ensure smooth coordination
• Ensure compliance with design standards and regulatory requirements

Requirements

• Degree in Architecture or related built environment discipline
• Able to read and interpret architectural drawings
• No need experience , training provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

REQUIREMENTS:

-         6 years’ post graduate programming experience on IBM mainframe z/OS and CICS operating environment using TSO, ISPF, COBOL for z/OS, CICS COBOL, JCL and other utilities.

-         6 years' post graduate hands-on programming experience using COBOL for z/OS and CICS COBOL in processing IBM VSAM and sequential files and able to maintain VSAM file structure.

-         6 years' post graduate working experience in preparing JCL for compilation, linkage and execution of COBOL for z/OS programs, Sort and other IBM Utilities.

-         6 years' post graduate hands-on programming experience using DB2/SQL in COBOL for z/OS and CICS COBOL programs.

-         Able to use ISPF Editor to write and maintain programs and JCLs;

-         Able to handle job compilation using JES2 and analyse compilation result using SDSF facilities;

-         Able to debug JCLs and programs written in COBOL for z/OS and CICS COBOL;

-         Able to use ISPF and JCLs and programs to prepare test data and test data sets;

-         Able to conduct unit, module, functional and volume tests; to analyse the test results and to take corrective actions.

RESPONSIBILITIES:

The Programmers shall be required to:

-         Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

-         Code, modify, test, correct and document new and existing JCLs;

-         Analyse the program specification to produce all testing condition and produce test data based on identified test conditions;

-         Prepare JCL to load DB2 table or define VSAMfiles with the extracted test data for performing the various tests, eg stress test, regression test, performance test etc. When tested successfully, repeat the process for creating production DB2 & VSAM files;

-         Prepare and maintain program and system documentation;

-         Assist in establishing file structures and processing logic requirements;

-         Produce deliverables according to group standards and procedures;

-         Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

-         Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

-         Train other contract programmers in the relevant skills;

-         Participate in Disaster Recovery activities eg simulation exercises at Disaster Recovery

-         Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors; and/or

-         Any other tasks related to System Development and Maintenance as may be assigned by the supervisors.

Associate System Engineer (Windows)

• Install, configure, and manage Windows servers and related services, including IIS, SQL Server &Exchange Server.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, Microsoft 365 or Office 365 &related services.
• Configure and troubleshoot Azure Cloud services and the workload running
• Configure and troubleshoot Hypervisor Virtualization platforms (e.g., VMware).
• Provide level 1support for Windows-related issues and perform routine system & application updates, patches, and upgrades.

Qualifications

• Experience in administering Windows-based systems and infrastructure.
• Experience in administering basic Microsoft 365 or Office 365
• Basic understanding of Active Directory, Group Policy, DNS, and DHCP.
• Basic understanding of virtualization platforms such as VMware
• Knowledge of scripting languages (e.g., PowerShell, Python) for automation and scripting tasks is a plus
• Familiarity with monitoring tools and systems management solutions.
• Certifications such as AZ-104, AZ-900 or equivalent are added advantage.

Interested applicants, please send your updated resume MS Word to hres@itcspl.com.

Please Indicate Job Code “120-System” on the emailsubject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311 |  

Please visit www.itcspl.com to learn more information about ITC

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a. Have 6 years’ experience, in each of the programming skills:

• Core Java Technologies

- JSP

- Servlet

- Java Bean     

- React,ReactJS

- Session management

- JDBC, JPA,SQL

- RESTful WebServices and APIs

b. Have 6 years’ experience, in coding programs using each of the skills:

• Frontend and Enterprise Technologies

- HTML 5

- XHTML

- AJAX

- JSON

- Java ServerFaces

- Enterprise JavaBeans (EJB)

▪ Session

▪ Entity & Message

▪ Service Locator

▪ Business Delegate

▪ Data Transfer Object (DTO)

▪ Data Access Object (DAO)

c. Preferably have hands on experience on the following:

• Development Tools and Frameworks

- IDE proficiency (IBM RAD9.0+, Eclipse,or equivalent)

- Spring Boot

- Modern Frontend Frameworks (React, Angular)

- Testing (JUnit, Testing Frameworks)

- Version Control (e.g. Git, BitBucket)

• Architecture and Security

- Portal and Portlet Development

- n-Tier Architecture

- Java Web Security/LDAP

- JEE Security

- JEE Transaction

- XML

- Web Services (SOAP)

- JNDI

- UML Diagrams

- Secure Coding Practices

▪ Prevention of XSS, SQL Injection,Command Injection

▪ Race Condition Handling

▪ Proper Error/Exception Management

• Core Competencies

- Problem-solving and analytical thinking

- Clean code practices and design patterns

- Performance optimization and debugging

- Security best practices

- Code review expertise

- Documentation skills

RESPONSIBILITIES:

The Programmers shall be required to do the following:

1. Development

▪ Code new features and maintain existing systems

▪ Follow coding standards and conventions

▪ Implement secure coding practices

2. Testing and Quality Assurance

▪ Prepare test data and documentation

▪ Set up testing and production environments

▪ Perform thorough testing (e.g. unit, modular and functional, etc) and debugging

▪ Conduct thorough testing with interfacing systems and stakeholders

3. Documentation and Standards

▪ Maintain system and program documentation

▪ Follow group standards and procedures

▪ Establish file structures and processing logic

4. Project Support

▪ Assist Project Leaders, and/or delegated officers, in the study and design of application systems and work coordination; support project management activities; and Provide end-user training and support

5. Professional Development

▪ Learn new programming skills as required

▪ Train other contract programmers

▪ Participate in disaster recovery exercises

6. Additional Duties

▪ Troubleshoot production issues

▪ Support system maintenance

▪ Execute other related tasks as assigned by the supervisors

About Us

Viskou is the leading provider of security, networking, smart home, solar, and energy storage solutions across Singapore and Malaysia. Founded in 2014, we serve as a regional tier-1 distributor for world-class brands including Hikvision, Huawei, Ruijie, Ezviz, Mesilix, Western Digital (WD), Philips, Ubiquiti, etc.

Beyond traditional solutions, we are driving the future of AI-powered security, behavior analytics, and intelligent recognition. Join us to grow your career at the forefront of smart technology and green energy in Southeast Asia.

Position: Technical Support Engineer

Responsibilities:
• Assist the sales team with technical support and pre-sales inquiries
• Provide technical support and solutions to customers
• Conduct product testing to better understand product features and performance
• Provide product training to internal staff and customers
• Handle after-sales technical support including troubleshooting and warranty claims

Requirements:
• Bachelor’s or above in Engineering or related fields
• Strong analytical and problem-solving skills
• Able to translate technical knowledge into practical solutions
• Able to work independently in a fast-paced environment

• Experience in related industry will be an advantage 

• Fresh graduates are welcome to apply

Why join Viskou?

Competitive salary package (basic + performance incentives)

Young and energetic work environment – no rigid hierarchy, your work gets noticed

Training provided on new systems (AI cameras, cloud access, etc.)

Work with global top-tier technology brands

Grow in a fast-paced, innovative, and supportive environment

How to Apply

Send your resume or WhatsApp to 87591168 or email to hr@viskou.com with subject: Technical Support Engineer Application

IT System Administrator

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Review and schedule daily system operation tasks; prioritizes and ensures completion of tasks, following established procedures.

• Ensure optimal availability of the computer systems, POS, Hotel Network and Guest Internet Network.

• Perform/handle backup operations, tape management, system failures, and recovery procedures. 

• Maintain user accounts, user environments, directories and system security.

• Administrate Helpdesk tickets via Corporate Portal Helpdesk Support Suite

• Administrate Servers and IT infrastructure appliances

• Apply System patches and updates

• Install and/or maintain hotel office computers, network, file servers, network cabling, printers, other related equipment, devices, and systems; adds or upgrades

• Monitor and administer the network. Regularly review server/event logs to detect server, network and security issues

• Investigate all hardware malfunctions; notify and coordinate maintenance service with contractors

• Ensure that all shift activities, unusual occurrences, and status events are properly logged, investigated, reported and resolved. 

• Monitor inventory of supplies needed for operational requirements and assist in keeping supplies stocked by relaying order requests to IT Manager.

• Ensure timely user notification of maintenance requirements and impact on system availability. 

Qualifications:

• 2 years Computer Operations and Networking

• Microsoft Operating Systems 

• Microsoft Application products such as Word, Excel, Access, Powerpoint, Visio, Project, etc.

• Basic Networking knowledge ( TCP/IP, LAN, WAN)

• Knowledge of Hotel Application Systems is a plus

• Must be able to work shift, including weekends and Public Holiday

Technical Sales support –(Construction / 5 Days / Boon Lay)
Salary: Up to 3.5K
Employee Benefits:

·        

Job Responsibilities

• Analyse, design, develop, enhance, debug, support and maintain application framework scripts and systems.
• Perform requirement analysis, mapping design, preparation of technical specifications, programming, code review, job scheduling, unit testing, SIT execution, UAT support, deployment, post‑implementation support, and technical documentation.
• Handle testing, deployment activities, post‑implementation support and ensure completion of all related technical documentation.
• Plan, monitor and manage risks and issues related to technical application delivery, escalate them in a timely manner, and propose workarounds or resolutions.
• Collaborate with Program/Project Managers, Business Analysts, System Analysts and subject matter experts to collate, understand and finalize functional and technical requirements.
• Provide system inputs during the specification phase, including effort estimation, impact assessment and high‑level delivery planning.
• Work with Test Managers to ensure completion of SIT, UAT, performance/load testing and application security testing with quality outcomes.
• Prepare and manage technical implementation plans across application teams and ensure successful production deployment.

Job Requirements:

• Bachelors’ Degree in Computer Science or related field.
• At least 5 years’ relevant experience preferably in a Finance Institution.

Position Overview

This role is to be responsible for managing the Process and System function and where relevant. This includes all the related activities of process analysis, continuous improvement, training, support and maintenance of all Air Freight processes and their related applications (eg. CargoWise), and to enhance reporting functionalities follow business needs.

The role also includes analysis of operational procedures – customers and as well as suppliers and third parties, assisting in documenting and producing technical as well as forwarding solutions to be applied.

Key Responsibilities

• Responsible for the delivery of day to day systems and process support for operations and management through supporting our air and sea freight production systems in cooperation with the regional team.
• Oversee and ensure the delivery of user training (system enhancements, air and sea freight forwarding, process optimization and other advanced and dedicated trainings).
• Ensure high operational data quality via analysis, review and action planning together with the Air and Sea Freight Management Team.
• Support and oversee external parties electronic data (EDI) interfaces via definition of requirements, support and communicating with IT teams for specifications.
• Drive process optimization and support the implementation of changed processes to improve the quality of operational processes and systems.
• Oversee the testing and implementation of new releases in cooperation with the Project Team.
• Act as the interface between IT and the business by defining + communicating system requirements in cooperation with Project Team.
• Drive the analysis of operational procedures for both customers and suppliers and assist with documenting and producing solutions.

Qualifications & Experience

• Bachelor’s degree in related field
• 5+ years of progressive experience in logistics or freight forwarding.
• Bring the right attitude to the job with a focus on driving profitable operational solutions for the organization to deliver, maintain and improve.
• Focus on leadership, project management, systems knowledge and a process improvement mindset.
• Flexible, trustworthy and demonstrate a high level of business judgment, focus + commitment to be successful in this role.
• Culturally adaptable across South East Asia markets.