Job Overview

We are looking for an experienced Application Support Engineer to support critical digital platforms across web, mobile, and kiosk environments. This role focuses on ensuring system stability through deep troubleshooting, incident management, and continuous service improvement.

You will work across cloud-based systems and content platforms, collaborating with cross-functional teams to maintain high availability and performance of applications in a production environment.

Key Responsibilities

Production Support & Incident Management

• Investigate and resolve complex production issues across applications and platforms
• Perform in-depth analysis to identify root causes and restore services promptly
• Take ownership of incidents from identification through resolution

Cloud & Platform Support

• Support applications hosted on cloud platforms, including troubleshooting performance and connectivity issues
• Diagnose and resolve issues related to application hosting, deployments, and system availability

CMS & Web Platform Support

• Maintain and troubleshoot enterprise content management platforms
• Resolve issues related to content delivery, caching, and publishing processes

System & Integration Troubleshooting

• Investigate issues across APIs, backend services, and system integrations
• Support database-related checks and validations to ensure data integrity

Monitoring & Preventive Maintenance

• Analyze system logs and monitoring alerts to proactively detect potential issues
• Recommend and implement improvements to prevent recurring incidents

Security & Compliance Support

• Support troubleshooting related to access control, certificates, and secure configurations
• Ensure adherence to operational and security standards

Collaboration & Coordination

• Work closely with development, infrastructure, security teams, and external vendors
• Maintain clear documentation of incidents, resolutions, and system changes

Requirements

Technical Skills

• Hands-on experience supporting cloud-based applications (Azure preferred)
• Experience with web applications, APIs, and system integrations
• Familiarity with content management platforms (e.g. AEM or similar)
• Basic knowledge of database querying (SQL)

Support & Operations

• Strong experience in application / production support (L2/L3)
• Proven ability in incident management and root cause analysis
• Familiarity with ITIL processes (Incident, Problem, Change Management)

Security & System Knowledge

• Understanding of:

• Access control

  Certificates and secrets management

  Secure system configurations

Soft Skills

• Strong analytical and troubleshooting mindset
• Good communication and stakeholder coordination skills
• Detail-oriented with strong documentation discipline

Key Attributes

• Able to work in high-pressure, critical environments
• Proactive in identifying and resolving issues
• Strong ownership and accountability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Fortune 500 global IT services leader. We use the power of technology to deliver mission critical IT services that drive business impact. We are employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship in Singapore.

The Role:

• Inventory Management Tracking.
• Infrastructure cable management & Cabling Inventory Tracking (Infrastructure installation, planning, & infrastructure design).
• Design & Engineering.
• Cable Installation and Planning.
• Validation of cable material BOMs.
• Maintain stock of items.
• Inventory System management.
• Patch management (installation, removal, management, troubleshooting) Cable Installation and Planning.
• Device Validation .

Requirements

• Education: ITE or O level.
• Required to have experience working in a DC environment, experience involve rack and stack as well as Network Cabling.
• Able to communicate clearly in English.
• Able to follow the operation manual.
• Team Player.

Benefits

• Performance Bonus
• Transport Allowance
• Handphone Allowance

We are looking for an experienced Senior Application Support Engineer with strong expertise in integration support. The ideal candidate should have hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, and Git.

• Handle P1, P2, and P3 incidents, perform troubleshooting, debugging, and log analysis to meet SLA targets.
• Lead and participate in bridge calls during critical incidents, coordinating with internal teams and external vendors.
• Perform Root Cause Analysis (RCA) and implement preventive measures to reduce recurring issues.
• Manage user accounts, ensuring proper access control and security compliance.
• Support deployments in Production and UAT environments.
• Evaluate and test APIs using tools like Postman and Rest Client for seamless integrations.
• Work with SQL queries for data validation, campaign tracking, and issue resolution.
• Administer Linux systems, troubleshoot OS-level issues, and automate tasks using shell scripting.
• Collaborate with cross-functional teams and vendors
• Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• Basic knowledge of CI/CD tools (e.g., Jenkins, GitLab CI/CD) is a plus
• Strong analytical thinking and problem-solving mindset

Who We Are

Airwallex is a technology company that revolutionises the way businesses operate globally. Our financial infrastructure provides a modern technology stack for businesses to operate internationally, without the challenges of the current global financial system.

Businesses use Airwallex as their end-to-end global financial services platform. Whether it’s making or receiving payments from customers, domestically or internationally, Airwallex saves businesses time and money by offering real-time, reliable and cost-effective financial solutions. Our web and API solutions support businesses of all sizes, from small companies to large enterprises.

In this fast-changing digital world that is increasingly becoming borderless, our mission is to empower businesses of all sizes to grow in their own markets and around the world, and by doing so, contribute to the global economy.

You Will

• Working directly with developers, merchants and internal teams on post integration issues to provide technical support, consulting and best practices. External customers contact through tickets. Internal customers use different contact avenues depending on priority.

• Conducting test scenarios for technical issues with code, software, hardware, devices and endpoints.

• Installing and configuring test environments, payment APIs and ecommerce products.

• Communicating technical issues to customers and internal departments.

• Identifying irregularities in functionality and unexpected behaviors with Airwallex products and services.

• Developing in-depth technical information (sample code, log searching, FAQs) for distribution to customers.

Skills And Experience You Will Bring

• Bachelor's degree or above in Computer Science or relevant majors

• 2-5 years of working experience in either programming, technical support, implementation or relevant jobs.

• Excellent verbal and written communication skills in both English and Chinese, able to communicate clearly and appropriately with internal and customers.

• Strong troubleshooting and problem-solving skills

• Prioritization, well organized and detailed oriented on tickets handling, able to work on multiple urgent issues in parallel.

• Must have sufficient technical knowledge to communicate with the development team

• Strong willingness to provide exceptional customer service

• Demonstrated quick learning of technology and new products

• Experienced in the e-commerce, payment, fintech industry is a plus

Technical Skills:

• Experienced in one of the programming languages: Python, Java, php, C#, Java Script or shell scripting

• Familiar with Web Technologies, HTTP and HTTPS

• Experienced with REST, JSON, SOAP

• Experienced with SQL

• Familiar with Logstash, Kibana and Graylog

• Familiar with AliCloud and Google Cloud is a plus

• Good command of both English and Mandarin

Job Advertisement: Application Support Analyst (Landscape Projects)

Salary : $3600- $4200

Job Responsibilities

• Provide technical support for smart landscaping applications and systems (irrigation, lighting, IOT platforms)
• Troubleshoot issues in automation systems, sensors, controllers, and connectivity problems
• Monitor application/system performance to ensure smooth operation, up time, and data accuracy
• Support testing, commissioning, and handover of smart landscaping systems
• Maintain system logs, incident records, configuration changes, and technical documentation
• Coordinate with clients, consultants, subcontractors, suppliers, and internal teams for project delivery and issue resolution
• Assist in resolving operational issues affecting field and application systems
• Assist in budgeting, cost monitoring, procurement schedules, and resource planning
• Support procurement and vendor coordination for system upgrades or replacements
• Provide technical input for selection of IOT devices, automation platforms, and system improvements
• Support implementation of system updates, change requests, and corrective actions
• Assist in tender preparation and other project-related documentation as required
• Perform ad-hoc technical and operational tasks as assigned by management

Job Requirements

• Bachelor’s degree in information technology, Electronics & Communication Engineering (ECE), Electrical & Electronics Engineering (EEE), Mathematics, or equivalent discipline
• Minimum 3–6 years of experience in application support, technical support, or project coordination roles
• Strong understanding of sensors, embedded systems, and control systems
• Ability to read technical drawings and understand project documentation
• Basic understanding of project workflows; experience in construction or landscaping industry is an advantage
• Good analytical, troubleshooting, and problem-solving skills
• Ability to work in both office and site environments
• Willingness to work on shift basis and extended hours if required

Job Highlights

• Dynamic team with friendly & Flexible working environment

• Good & fast career development prospects

• Great & International Exposure to Enterprise Scale & Government Projects

Responsibilities

We are seeking for a resourceful, experienced and committed individual to design and develop software/system as well as to provide support for the company’s existing projects.

Responsibilities:

To participate in the requirement gathering, design and development

Perform application development and enhancement

To lead the system development team or partners for system implementation

To participate in system integration testing, user testing support, and performance testing, etc

Produce specifications and user documentation on software applications being developed

Provide day-to-day support on major system applications

Continuous improvement to processes and practices with new ideas, concepts, methods and technologies.

Requirements

· Must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Engineering (Computer/Telecommunication/ Computer Science/Information Technology) or equivalent

· Must have strong background, knowledge and proficiency in J2EE, C#.Net, VB.Net, VB6 programming skills not limited to :

Min 5 Years’ Experience in

· Windows and Web Application Development

· C# , VB.Net ,ASP.Net , MVC, WCF

· Web Services (SOAP and/or REST), HTML5, XML, Java Script

· MSSQL Server, SQL Queries, Stored Procedures

· Windows Server, IIS, Active Directory

· English communication

· Ability to work independently and capable of managing complex projects.

· With experience in development of mobile app (Andriod or IOS) will be a plus

· Must be able to install, setup and configure the development tools/environment independently

· Must be able to work independently on design, coding, debugging, troubleshooting and deployment and any other programming related issues

· Experience with MSSQL, MySQL, PostgreSQL & MS Access and in in setup, install and maintain DB server

· Experience in integrating with third party software or APIs & IOT device drivers

· Inclination to improving usability and user experience with every iteration

· Be the main communication bridge between web developers, designers, and clients by providing an accurate translation of the web features and design requirements.

· Management of project timeline and expectations while building strong relationships in the process to achieve customer satisfaction.

Benefits and remunerations:

• Annual salary review

• Performance bonus

• Healthcare benefits

• Alternative work-from-home schedule available if required

Candidate with more experience will be considered as System Analyst/Senior Analyst Programmer if their experiences and profile are compatible

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV/Resume to info@i-consulttech.com/HR@i-consulttech.com

Job Highlights

• Dynamic team with friendly & Flexible working environment

• Good & fast career development prospects

• Great & International Exposure to Enterprise Scale & Government Projects

Responsibilities

We are seeking for a resourceful, experienced and committed individual to design and develop software/system as well as to provide support for the company’s existing projects.

Responsibilities:

• Design and develop custom applications for native Flutter, iOS, and Android mobile applications.

• Participate in and contribute to all phases of the application development life cycle.

• Working with product owners and UI/UX teams to conceptualise and build mobile applications.

• Deliver well-tested codes alongside any new features/ bug fixes.

• To stay current on modern mobile development frameworks & technologies, best practices, trends and trade-offs.

• Keen sense of good UI & UX - to contribute effectively in achieving a compelling user interface/experience while balancing technical feasibility/costs during development.

• Provide production support on developed mobile applications.

• Writing detailed documentation for existing applications and new applications.

• Maintenance of mobile applications to use new components in Android or iOS SDKs.

Requirements

· 1-3 years of experience in Flutter, iOS, and Android mobile application development.

· Minimum 2 years full stack mobile development.

· Experience in Kotlin, Java, Swift, Objective-C, Dart.

· Experience using and developing Java Spring Boot, Spring Security, JWT, and RESTful APIs.

· Knowledge and understanding of relational databases and SQL; experience with Microsoft SQL Server & SQLite is a strong plus.

· Collaborate with cross-functional teams to define, design, and ship new features.

· Work on bug fixing and improving application performance.

· Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

· Effective communication and technical writing skills.

· Passionate about exploring new technologies & upgrading one's skillset

· Ability to quickly grasp concepts relating to customisation

· Ability to work independently and capable of managing complex projects.

· Experience in integrating with third party software or APIs & IOT device drivers

· Conduct thorough testing to ensure the reliability, performance, and security of wireless communication features on iOS.

· Optimize code for efficiency and scalability across native iOS, Android, and web platforms.

· Proven experience as a Cross-Platform Developer, with expertise in iOS development using Swift, Android development using Kotlin or Java, and web development will be an advantage

Benefits and remunerations:

• Annual salary review

• Performance bonus

• Able to work remotely from home

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com

Responsibilities:

• Respond to breakdowns and provide on-site technical and maintenance support
• Carry out routine repairs and troubleshoot installation issues
• Maintain daily transfer records for accurate tracking
• Perform basic cleaning and upkeep of machines
• Assist with ad-hoc machine and parts deliveries as needed
• Assist with office-based system setup
• Unbox, inspect, set up, and test new machines and accessories; handle system setup and documentation
• Coordinate delivery and urgent transfer of aesthetic machines with engineers and sales teams

Requirements:

• NITEC or Diploma in Electrical, Electronics, Mechanical Engineering or equivalent
• Fresh graduates welcome to apply
• Experience in machine delivery and maintenance servicing
• Strong technical troubleshooting and follow-up skills
• Knowledge of laser and aesthetic equipment is an advantageous
• Team player with a responsible attitude and willingness to learn

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to engg1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24121656 (CHEN JING WEI)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Requirements

• At least 8 years’ experience in Financial Planning & Analysis
• Good understanding of Core Finance processes: Record to Report, Procure to Pay, Order to Cash, Reporting and Analysis
• Ability to deal with complexity and to handle multiple tasks concurrently.
• Proven track record in planning, strategizing and supporting Finance and/or Procurement.
• A "hands on" proactive and self-driven attitude is required, who enjoys challenges and thrives in a fast changing and demanding environment.
• Excellent oral and written communication skills, with ability to interact and influence senior management level.

Purpose of the Role

The Finance Management Lead of technology business planning will be:

• Developing and maintains productive and collaborative relationships with Stake Holders.
• Budgeting and performing budgeting analysis for the Tech department with inputs from Tech and Business Stake Holders.
• Participating in Service Review with Business Units in area of Tech finance.
• Driving and provides support in Cost Optimization.
• Serves as the bridge between Tech and Business Units as a “trusted advisor” on all Tech cost, recharges and procurement matters.
• Collaborates with Tech team leads to resolve operational and project issues related to Finance/Procurement activities.
• Management reporting for the Tech and Operations department.
• Policy and procedure development for the Tech business planning department.

We are seeking an experienced Tech Lead (Java) to lead the design and delivery of high‑performance, secure, and resilient banking applications. The ideal candidate brings deep expertise in Java/JVM technologies, microservices, APIs, and integration patterns—combined with hands‑on leadership of agile delivery teams in highly regulated banking environments.

You will drive end‑to‑end solution design, oversee engineering quality, mentor developers, and partner with Product, Architecture, Security, and Operations to deliver mission‑critical systems.

Key Responsibilities

• Lead end‑to‑end technical design for Java-based microservices and APIs, ensuring alignment with architecture and security standards.
• Define and implement non-functional requirements including performance, scalability, resilience, observability, and security.
• Review and create technical designs (HLD/LLD), ensure clean architecture and DDD principles.
• Develop high-quality code using Java 11/17, Spring Boot, Spring Cloud, and guide coding standards, code reviews, and secure-by-design practices.
• Optimize application performance including JVM tuning, connection management, and thread optimization.
• Design and build integrations with core banking and financial systems using APIs, messaging, and event-driven patterns (Kafka/RabbitMQ).
• Collaborate with data teams on models, lineage, masking, and compliance requirements.
• Design and implement data ingestion, transformation, and ETL/ELT pipelines across on‑prem and cloud data platforms.
• Partner with Data Engineering teams to design data models, schema evolution, lineage, masking, quality checks, and compliance workflows.
• Work with DevOps to enable CI/CD, automated testing, and modern deployment patterns (blue‑green, canary).
• Implement observability solutions including logging, tracing, metrics, SLIs/SLOs, and dashboards.
• Ensure strong security and compliance aligned with banking standards (OAuth2/OIDC, TLS, MAS TRM, PCI-DSS, GDPR).
• Lead engineering teams (onshore/offshore), manage delivery plans, risks, and align with product roadmaps.
• Provide reliable estimates, delivery timelines, and stakeholder updates throughout the SDLC.
• Establish shift-left testing, TDD/BDD, contract tests, and test data strategies.
• Ensure robust UAT readiness, release documentation, and production runbooks.
• Drive root cause analysis (RCA), post‑incident reviews, and continuous improvement.

Qualifications

• Bachelors/Masters degree in Computer Science, Engineering, or related field.
• 8–12 years of total experience, with 3+ years as a Tech Lead in complex, distributed systems.
• Strong proficiency in:Java 11+/17+, Spring Boot, Spring Cloud, REST/GraphQL, JPA/HibernateAPI Gateway patterns, service mesh (Istio/Linkerd) exposure is a plusMessaging: Kafka/RabbitMQ; Datastores: RDBMS (Oracle/PostgreSQL), NoSQL (Redis/Cassandra/MongoDB)Build/CI/CD: Maven/Gradle, Jenkins/GitLab/Azure DevOps; Containers: Docker, Kubernetes/OpenShiftTesting: JUnit, Testcontainers, WireMock/PACT, Cucumber; Performance: JMeter/GatlingObservability: OpenTelemetry, Prometheus/Grafana, ELK/SplunkSecurity: OAuth2/OIDC, Keycloak/Okta/AAD, mTLS, Vault/KMS
• Solid understanding of networking (DNS, TLS, proxies, firewalls) and Linux.
• Solid background in data platforms, ETL/ELT pipelines, and distributed data processing.

Preferred Banking Domain Experience

• Built or modernized solutions in one or more of:Payments (ISO 20022, SWIFT), Cards, Lending, Core Banking, Treasury/Markets, Trade FinanceRisk & Regulatory (Basel, BCBS 239), Fraud/AML/KYC, Customer 360
• Experience with CAB/ITIL, deployment windows, multi‑zone/DMZ patterns, and HA/DR architectures across data centers or cloud regions.
• Exposure to low-latency trading, event-driven and near real-time processing, and reconciliation controls.

Soft Skills

• Strong leadership and mentoring; able to elevate engineering practices across squads.
• Clear communication with both technical and non‑technical stakeholders.
• Outcome‑oriented, pragmatic decision‑making; balances delivery speed with risk and quality.
• Excellent documentation and presentation skills.

Certifications (Nice to Have)

• Oracle Certified Professional: Java SE, or equivalent.
• Spring Professional, CKA/CKAD, Red Hat OpenShift.
• Cloud (AWS/Azure/GCP Architect/Developer).
• Security (CCSP, CSSLP) or ITIL Foundation.

About Us:
Fractional Services is a strategic partner for start-ups and SMEs seeking to amplify their technological capabilities. Specializing in CTO-as-a-Service, Product Development, and Talent Expansion, we equip emerging businesses with the leadership and technical expertise needed to navigate the digital landscape effectively.

Our mission is straightforward: to make top-tier technology leadership and development accessible to smaller enterprises that are keen on scaling efficiently and sustainably. With a focus on practical, impact-driven solutions, we help our clients optimise their technology strategies without the overhead associated with building large in-house tech teams.

At Fractional Services, we value Integrity, Innovation, and Collaboration. These principles guide our approach to every project, ensuring that we not only meet but exceed the expectations of the businesses we serve. Our team of seasoned professionals is dedicated to fostering growth and enabling transformation by providing tailored services that address the unique challenges faced by start-ups and SMEs.

We understand the nuances of tech-driven business environments and offer flexible, scalable solutions that support our clients’ growth trajectories. We are more than a provider; we are a partner committed to your success, helping you leverage technology to gain a competitive edge.

Duration -1 year Contract
Local or PR preferable due to security check requirements
Level 1 Support - Lead Role 

Role Summary 

The IoT Support L1 Led is responsible for a frontline team in monitoring, troubleshooting, and supporting IoT devices and platforms for enterprise customers, ensuring high availability, timely incident resolution, and excellent customer experience. 

Key Responsibilities 

• Lead and mentor an L1 support team handling tickets, calls, and chats for IoT devices, gateways, and platforms. 
• Ensure timely triage, troubleshooting, and resolution of L1 issues; manage escalation to L2/L3 and engineering where needed. 
• Monitor device and platform health dashboards, alerts, and logs; coordinate response to incidents and service degradation. 
• Oversee onboarding and configuration of IoT devices (provisioning, connectivity, basic firmware/config checks) following SOPs.e.g. Biometrics, Scanner, Thumb-Print, Sensor etc 
• Implement and refine support processes, workflows, and knowledge base articles to improve first-contact resolution and response SLAs. 
• Track and report key KPIs (ticket volume, SLA adherence, MTTR, FCR, customer satisfaction) and drive continuous improvement initiatives. 
• Collaborate with product, engineering, and operations teams on recurring issues, root-cause analysis, and platform enhancement requests. 
• Coordinate support coverage and shift schedules; ensure proper handover and documentation across shifts and regions. 
• Contribute to customer onboarding, UAT/go-live support, and periodic service reviews as a technical operations representative. 

Requirements 

• Diploma or Degree in IT, Computer Science, Engineering, or related field. 
• 4–7 years (Supervisor) or 6–10 years (Manager) in technical/support roles, with at least 1–3 years leading a support or NOC team. 
• Hands-on experience with IoT/telematics/industrial devices, sensors, or gateways (connectivity, basic configuration, troubleshooting). 
• Good understanding of networking and cloud concepts (TCP/IP, VPN, MQTT/HTTP, REST APIs, dashboards/monitoring tools). 
• Familiarity with support tools (ticketing/ITSM, monitoring, remote support) and documenting SOPs and knowledge base articles. 
• Strong communication skills and customer-oriented mindset; able to work with both technical and non-technical stakeholders. 
• Experience in 24×7 or shift-based operations, preferably in IoT, logistics, or industrial environments, is an advantage. 

Brief Summary:
Join a dynamic team to provide essential support for business applications and databases, ensuring optimal functionality and performance. Leverage your expertise to drive system improvements and data management initiatives.

Responsibilities:

• Provide day-to-day support for business applications and databases, addressing application bugs and database errors efficiently.
• Integrate new features and translate business rules into structured data requirements and system specifications.
• Build and refine database frameworks to enable accurate reporting and effective data extraction.
• Develop conceptual, logical, and physical data models to enhance data structure integrity.
• Assist in the implementation of software patches, upgrades, and database migrations.
• Monitor database performance, identify areas for improvement, and apply tuning measures for optimization.
• Conduct system and application tests to ensure functionality and performance before new releases or updates.
• Manage user access to applications and databases while ensuring compliance with IT policies and security standards.
• Take charge of IT audits and business continuity planning.
• Perform backup tasks for IT system support and fulfill other assigned duties.

Requirements:

• Diploma or degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in application and database systems roles.
• Familiarity with SICS and SAP Business Intelligence is highly preferred.
• Strong knowledge of MS SQL databases and scripting languages.
• Proficient in database design, data modeling, and query optimization.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

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 You acknowledge that you have read, understood, and agree with the Privacy Policy. 

https://www.persolsingapore.com/policies.

We are seeking an experienced Application Support Analyst to support and maintain insurance CRM applications, with a strong emphasis on SQL Server, database operations, and data analysis. This role plays a critical part in ensuring application stability, data integrity, and timely issue resolution for business users across operations, sales, and customer service.

Key Responsibilities

• Provide Level 2 / Level 3 application support for insurance CRM systems, ensuring high availability and performance.
• Support and troubleshoot SQL Server databases, including data issues, performance bottlenecks, and system errors.
• Write, optimize, and maintain complex SQL queries, stored procedures, views, and reports.
• Investigate application incidents, perform root cause analysis, and provide permanent fixes.
• Support data extraction, validation, and reconciliation for business and regulatory reporting.
• Work closely with business users to understand issues, gather requirements, and provide timely solutions.
• Coordinate with vendors, developers, and infrastructure teams for bug fixes, patches, and system enhancements.
• Assist with application releases, patches, and upgrades, including pre‑ and post‑deployment validation.
• Maintain system documentation, support runbooks, and incident records.
• Ensure compliance with data governance, security, and audit requirements, especially in an insurance environment.

• Completing and reviewing work assignments and adjusting workload and resources periodically with the team.
• Mentoring and cross-training staff with a standardized training program and documentation.
• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.
• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.
• Coordinating and ensuring timely calibration of laboratory equipment.
• Maintaining good laboratory housekeeping with the team.

Requirements:

• Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/ChemicalEngineering.
• Some lab exp in chemistry / Fragrance lab

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sgmailto:jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

Sale and Engineering Support Engineer

• Location: Nearest MRT Lentor [Report to office but might need to travel to site]

• Working hours: Monday – Friday | 8.30am – 6.15pm

• Salary: $3500 - $4000

• Diploma / Degree in Engineering (Mechanical, Electrical, or Controls).

• A proven track record in a technical support or sales engineering role is preferred

• Reports directly to the Sales Manager and Project Manager.

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Sale and Engineering Support Engineer role

Job Descriptions:

• Technical Support: Serve as a primary technical point of contact for customers, providing expert guidance and troubleshooting. You'll also provide feedback to help with follow-up jobs.

• Pre-Sales Engineering: Work with the Sales Manager to understand customer requirements and provide technical information on our products. You will also assist in preparing direct estimates and quotations and participate in the planning and survey phase of new installations.

• Project Execution: Coordinate with the Project Manager to assist in the procurement of parts and components. You will also convert design drawings into working drawings, carry out tests and prepare reports for system commissioning, and ensure work is completed according to as-built drawings.

• Team Leadership: Lead a team of technicians and assistants, delegating work and monitoring their progress to meet deadlines.

• Client Relations: Build rapport with clients by showing you care about their concerns. You will be their key contact for technical advice and support.

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Company Overview

Our client is a well-established organisation with multiple operational sites, seeking a hands-on System Engineer to support IT infrastructure, POS systems, and network operations to ensure business continuity and system reliability.

Key Responsibilities

• Provide technical support and ensure stability of POS systems, network infrastructure, and internal systems
• Perform Level 1 troubleshooting for IT hardware, systems, and operational issues
• Manage and maintain Windows and Linux servers to ensure optimal performance
• Ensure servers are updated with latest security patches and system upgrades
• Monitor system performance and execute patch management activities
• Maintain and upgrade IT infrastructure as required
• Provide guidance to internal users on best practices for system and technology usage
• Support planning and implementation of new systems and technologies to meet business needs
• Coordinate with vendors, project teams, and users to resolve technical issues
• Maintain accurate records of IT assets, purchases, and leases

Requirements

• Diploma in Computer Science, Information Technology, or related field
• At least 2 to 3 years of relevant experience in IT support or system engineering
• Basic knowledge of networking (L1 support level)
• Experience with Windows and Linux environments
• Exposure to cloud technologies will be an advantage
• ITIL Foundation certification is a plus

Key Competencies

• Strong problem-solving and troubleshooting skills
• Meticulous, organised, and detail-oriented
• Self-driven and proactive with ability to work independently
• Good time management and ability to handle multiple tasks

We are committed to fair and merit-based hiring. All applications will be considered based on qualifications, skills, and experience, without regard to age, race, gender, religion, marital status, family responsibilities, or disability.

EA Details

EA License No: 23C1703
EA Personnel No: R1762582
EA Personnel Name: Wong Choo Sian, Jabez

Programme Support Executive x1

Field Network Support Technician (Contract)

12-Month Contract (Renewable)

Salary : Up to $6,500 depending on experience

Location : Pioneer Rd

Industry : Oil & Gas

Our client is one of the world's largest publicly traded international oil and gas companies. They are actively looking for Field Network Support Technician to join their operations.

Job Summary:

• A hands-on, adaptable Field Network Support Technician to support infrastructure operations within a dynamic oil and gas complex.
• Field-based environment and is confident making informed decisions on the ground as well as collaborates effectively with offshore engineering teams and vendors.

Responsibilities:

• Provide on-site support for network and infrastructure incidents, including physical troubleshooting and diagnostics.
• Collect and relay technical data to offshore network engineering teams for deeper analysis and resolution.
• Escort vendors for equipment delivery, installation, and RMA handling, ensuring compliance with site protocols.
• Perform network monitoring and basic troubleshooting using tools such as ServiceNow and vendor dashboards.
• Support project execution tasks such as equipment staging, cabling, and asset lifecycle tracking.
• Ensure adherence to corporate IT standards, safety protocols, and site-specific access requirements.
• Participate in after-hours support on a rotational basis, as needed.
• Maintain accurate documentation of work performed and escalate issues appropriately.

Requirements

• 3–5 years of experience in IT infrastructure or network support roles.
• Excellent understanding of network fundamentals, including TCP/IP, routing, switching, and wireless technologies.
• Hands-on experience with network hardware (Cisco, Juniper, Fortinet, Palo Alto)and radio/wireless systems (e.g., Motorola, Aviat).
• Familiarity with ServiceNow, Windows Server, and storage platforms (NetApp, Dell EMC).
• Exposure to modern network architectures (e.g., SD-WAN, Zero Trust).
• Ability to work independently, make informed decisions, and adapt plans when field conditions change.
• Excellent communication skills to coordinate with offshore teams and local stakeholders.
• Safety-conscious and comfortable working in industrial environments (e.g., substations, operations shelters) with PPE and safety compliance are mandatory.

Lim Pey Chyi (Apple) - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA License: 02C3423

As a consultant Systems Support Engineer you will play a vital role in supporting the day-to-day operations of application systems. This role involves actively contributing to incident management and gaining exposure to DevOps practices. Your efforts will contribute to the smooth functioning of systems and you'll have the opportunity to learn and grow while assisting in the delivery of solutions to our clients.

Job responsibilities

• You will work with incident management process and tools.
• You will use complex application systems and find your way through them to debug a business impacting issue.
• You will follow standards and best practices to bring operational efficiencies, stability and availability of the system.
• You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in collaborative, value-driven teams to build innovative customer experiences for our clients.
• You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents.
• You will derive meaningful reports/key performance indicators and set up alerting and monitoring mechanisms for quicker identification of incidents and response.
• You will apply the latest technology thinking from our Technology Radar to solve client problems.

Job qualifications

Technical skills

• You have experience working programming languages such as Java and .Net, an understanding of cloud platforms such as AWS, Azure or GCP and scripting languages such as Python and Powershell.
• You understand how to use debugging tools and how to troubleshoot issues with the code.
• You have experience working with relational or non-relational databases.
• You have experience working with CI/CD tools such as Jenkins or Azure pipelines.
• You have an exposure to application monitoring tools such as DataDog, Prometheus or Grafana.
• You are comfortable with Agile methods such Scrum and/or Kanban.
• You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are of high quality and well-tested.

Professional skills

• You have strong communication and articulation skills, are proficient in English and able to confidently hold a Q&A discussion with senior stakeholders.
• You have good communication and articulation skills.
• You have a presence in the external tech community and willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more.
• You are resilient in ambiguous situations and can approach challenges from multiple perspectives.
• You are willing to be part of a rotation- and need-based 24x7 team and are able to handle multiple engagements.

Other things to know

Learning and development

There is no one-size-fits-all career path at Thoughtworks: However you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

The Role: Serve as the technical bridge between R&D and full-scale commercial manufacturing for a leading Biopharma site.

Key Responsibilities:

• Scale-Up: Lead the seamless transfer of process technology to large-scale production.

• Shop Floor: Provide real-time technical troubleshooting during live GMP batches.

• Optimization: Analyze production data to identify trends and improve yield.

• Monitoring: Spearhead engineering runs and process monitoring dashboards.

Must-Haves:

• Degree in Biochemical/Chemical Engineering or Biotechnology.

• Strong knowledge of Upstream (Cell Culture) or Downstream (Purification).

• Direct experience with Tech Transfer in a GMP facility.

How to Apply:

Interested applicants may apply by sending in your updated résumé (in MS Word format) to my email or apply directly:

Consultant: Tan Jun Jie

EA personnel reg. no.R1878852

EA License No. 17C8502

Responsibilities

• To Provide infrastructure support services to the Systems as well as any other IT systems
• Facilitate the provision of LAN connections to any IT systems
• Facilitate the patching of network points in the Branch Server Room for any IT systems
• Preliminary troubleshooting of any IT systems deployed in the branch, Provisioning and supporting technical issues related to Desktop/Web conferencing and Room-based video conferencing systems

Asset Management services :

• Technical Support services in relation to the following hardware:
• Desktop Computers, Laptops, Touchscreen PCs, Tablets, and other personal computing devices;
• Peripherals such as laser printers, thermal printers, colour printers, and other printing devices;

Operational Support services for Application Systems:

• To provide Operational Technical Support to the Facility Management (FM) teams and the Application teams or suppliers to provide end-to-end Operational Support services
• To provide Operational Support for Application Systems (eg. Library Management System (LMS)).
• Provision of resources, expertise and solutions in information technology to ensure that the existing computer systems continue to meet the intended functionalities and objectives

Requirements

• ITE or Diploma in Information Technology or its equivalent
• A minimum of 2 years relevant experience in an on-site Technical support role
• Knowledge of IT networking with understanding of TCP/IP internetworking fundamentals, and good command of Windows Desktop OS, Microsoft Office suite and e-mail support the ability to handle Level 2 support
• Basic knowledge of ITIL process such as Incident, Problem and Change Management
• Technical knowledge to install systems, upgrade and repair software and hardware
• Hands-on knowledge on DHCP, file/print services, registry modification, VB scripting, and use of other desktop tools would be essential
• Good communications skills, both oral and written

Responsibilities

• To Provide infrastructure support services to the Systems as well as any other IT systems
• Facilitate the provision of LAN connections to any IT systems
• Facilitate the patching of network points in the Branch Server Room for any IT systems
• Preliminary troubleshooting of any IT systems deployed in the branch, Provisioning and supporting technical issues related to Desktop/Web conferencing and Room-based video conferencing systems

Asset Management services :

• Technical Support services in relation to the following hardware:
• Desktop Computers, Laptops, Touchscreen PCs, Tablets, and other personal computing devices;
• Peripherals such as laser printers, thermal printers, colour printers, and other printing devices;

Operational Support services for Application Systems:

• To provide Operational Technical Support to the Facility Management (FM) teams and the Application teams or suppliers to provide end-to-end Operational Support services
• To provide Operational Support for Application Systems (eg. Library Management System (LMS)).
• Provision of resources, expertise and solutions in information technology to ensure that the existing computer systems continue to meet the intended functionalities and objectives

Requirements

• ITE or Diploma in Information Technology or its equivalent
• A minimum of 2 years relevant experience in an on-site Technical support role
• Knowledge of IT networking with understanding of TCP/IP internetworking fundamentals, and good command of Windows Desktop OS, Microsoft Office suite and e-mail support the ability to handle Level 2 support
• Basic knowledge of ITIL process such as Incident, Problem and Change Management
• Technical knowledge to install systems, upgrade and repair software and hardware
• Hands-on knowledge on DHCP, file/print services, registry modification, VB scripting, and use of other desktop tools would be essential
• Good communications skills, both oral and written

Main Responsibilities

As a DevOps Engineer, the engineer will play a pivotal role in implementing and maintaining the infrastructure and tools that power our organization’s platforms. He or she will work closely with cross-functional teams to enable seamless software delivery, optimize cloud environments, and ensure the reliability and scalability of our systems. This is a unique opportunity to make a significant impact on our technology stack and drive the success of our strategic initiatives.

Key Managerial Responsibilities

• Provide 3rd line support for awarding bodies, marking centers, and supervisors

• Collaborate with the Assessment Helpdesk to create user-facing technical help documentation

• Good communication skills - Interact with customers and ability to explain things to non-technical people

• Defect logging and escalation to the relevant resolver group

• Floor-walking of marking centers as required during peak

• Coordination and collaboration with global technical and operations teams

• Coordination and collaboration with third parties (who provide infrastructure and scanning solutions)

• Collaborate with development and operations teams to ensure platform reliability, scalability, and performance.

• Preparation for customer exam marking sessions

• Stay up to date with industry trends and emerging technologies to drive continuous improvement in our platforms.

Key Technical Responsibilities:

• Resolve incident tickets within contractual SLAs

• Manage CI/CD pipelines to accelerate software delivery and improve deployment reliability.

• Manage and Maintain the Azure hosted Infrastructure. (security audits/patching, version upgrades)

• Maintain cloud-native infrastructure using tools like Kubernetes, Terraform, and Azure.

• Deploying applications using existing deployment pipelines. Troubleshoot deployment failures.

• Automate infrastructure provisioning, configuration, and monitoring to enhance operational efficiency.

• Troubleshoot complex issues and implement proactive solutions to minimize downtime.

• Application monitoring and alerting

Cloud, Database & Networking

• MS SQL - Querying, Performance Troubleshooting, Administration (Backups and restores)

• Azure Cloud - VM, AKS, Networking

• Linux - Basic administration (restart services, cronjobs, sftp, troubleshoot disk space etc.)

• Familiarity with tools like Nginx and Cloudflare

• Azure Devops - Build CICD pipelines

• Teraform (IaC)

• Monitoring Applications

• Familiarity with Windows and Linux OS Patching

• Reverse proxy and forward proxy

• Basics Bash script

• Infrastructure monitoring and alerting

• Deployment of infrastructure and application

• Security patching

• Capacity management

Out of hours on call

On call requirement for service-level issues, with initial triage by global 24/7 team pn L1-L2.

When you are not available to take calls or outside of standard working hours, phone support will divert to members of the support teams in our global offices, so a close relationship with these teams and the ability to work according to organisation's high quality processes is essential.

If you feel like you or someone you know is a good fit to this role, please feel free to send an updated resume to irfan.ismail@hays.com.sg or simply click "Apply now". Lets speak!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

Key Responsibilities:

• Lead end-to-end design and development of the portal application.
• Define architecture, coding standards, and best practices.
• Develop scalable backend services using Python and Django.
• Build responsive UI using React and modern front-end frameworks.
• Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions.
• Conduct code reviews, performance tuning, and optimization.
• Ensure security, scalability, and reliability of the application.
• Mentor and guide developers and junior team members.
• Work closely with DevOps for CI/CD, deployments, and environment setup.

Required Skills & Experience:

• 8+ years of overall experience in software development.
• Strong hands-on experience with Python and Django (backend) and React, JavaScript, HTML, and CSS (frontend).
• Experience in designing RESTful APIs and microservices architecture.
• Strong understanding of database design (SQL/NoSQL).
• Experience with cloud platforms (AWS/Azure/GCP).
• Familiarity with CI/CD pipelines and DevOps practices.
• Excellent communication and articulation skills.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

About the Team

Gnosis Business serves as the financial operating system for businesses with onchain treasuries. With Gnosis Business, teams now have a simple interface to manage their treasury, payments and accounting. 

We’re scaling fast, and we need someone sharp, reliable, and proactive to help us run a tight ship.

About the Role

As a Tech Lead, you will primarily focus on technology management, architecting complex systems and supporting a high impact but small team. The Tech Lead will have autonomy over technical direction and supporting their team with output and delivery. 

Your day-to-day will include:

• Collaborating with Product, Compliance, Operations and Management to design and deliver features within the Payments domain that are secure, compliant, and aligned with user and business needs.
• Leading the end-to-end delivery of payment systems and services, including requirements gathering, solution architecture, development, testing, deployment, monitoring, and ongoing support.
• Designing, building, and maintaining robust and scalable APIs, services, and internal tools to support payments-related functions.
• Leading and contributing to the integration of third-party financial infrastructure, ensuring adherence to security and compliance standards.
• Providing technical leadership and mentorship to the next generation of Gnosis Business & Gnosis Ramp engineers, ensuring high-quality code standards, knowledge sharing, and adherence to best practices in software development.
• Proactively identifying and prioritising improvements to the team’s codebase, systems architecture, engineering processes, and documentation to enhance reliability, scalability, and maintainability.
• Supporting operational, audit, and compliance requirements related to the payments systems, including incident response, reporting, and risk mitigation where applicable.
• Serving as the technical point of contact for payment systems, and contributing to the broader engineering roadmap and strategy where relevant.

Who you are

• 5+ years of professional software engineering experience
• Strong proficiency in TypeScript across both frontend and backend
• Experience with system architecture and design
• Familiarity with Docker and containerized development environments
• Fluency in both spoken and written English

What we can offer you

• 18 days paid annual leave
• Medical benefits for Singapore-based team members
• Accident & hospitalisation insurance coverage for Singapore-based team members