Total 567 Information Technology job vacancies

Responsibilities

• Lead technical project planning, execution, and delivery to meet business objectives and timelines
• Manage incident response and production support to minimize downtime and ensure system reliability
• Apply troubleshooting and debugging skills to resolve issues across applications, APIs, and systems
• Utilize Agile/Scrum methodologies and tools like Jira and Confluence to facilitate team collaboration and project tracking
• Communicate effectively with stakeholders to align project goals, report progress, and manage expectations
• Analyze system architecture, APIs, microservices, and cloud platforms (AWS/GCP/Azure) to guide technical decisions
• Foster ownership and accountability within teams to drive project success in fast-paced, ambiguous environments
• Proactively identify and solve technical and project-related problems to maintain momentum and quality

Preferred competencies and qualifications

• Hands-on experience in software development, quality assurance, or site reliability engineering roles
• Knowledge of CI/CD pipelines and DevOps practices to enhance deployment efficiency
• Experience using monitoring and logging tools such as ELK, Splunk, or AppDynamics for system health insights
• Certifications such as PMP, Scrum Master, or Agile to support project management best practices

Role: Project Manager

Location: Singapore

Role Summary:

We are seeking an experienced Project Manager with strong expertise in end-to-end delivery of complex, cross-functional projects. The ideal candidate will possess a minimum of 5 years of relevant industry experience, demonstrate a proven ability to manage multiple concurrent projects in a hybrid work environment, and be well-versed in modern project management tools and methodologies.

Key Responsibilities:

• Serve as the single point of accountability for the delivery of large-scale, highly visible, and critical business and technical projects.

• Manage the full project lifecycle from initiation and planning through execution, implementation, stabilization, and closure.

• Work collaboratively with internal business/product stakeholders, engineering teams, IT, vendors, and external partners to ensure successful outcomes.

• Develop detailed project plans, schedules, estimates, resource allocations, and risk management strategies.

• Track and manage scope, timelines, budget, deliverables, and risks across multiple parallel initiatives.

• Lead project kick-offs, define roles and responsibilities, and coordinate effective execution across project team members.

• Provide timely status reporting, escalate unresolved issues, and manage communications across all levels of the organization.

• Ensure compliance with established project governance, SOPs, and delivery methodologies.

• Perform post-implementation reviews, identify lessons learned, and drive continuous improvement.

Required Skills & Qualifications:

• Minimum of 5 years of project management experience, ideally in the telecom or related IT sector.

• Strong background in managing hybrid delivery models (Agile/Waterfall/Iterative).

• Proven ability to handle multiple complex projects concurrently.

• Hands-on experience with project management tools such as JIRA, Confluence, MS Project, Monday.com, or equivalent.

• Exceptional leadership, communication, and stakeholder management skills.

• Ability to work under pressure, manage escalations, and ensure timely issue resolution.

• Familiarity with software development lifecycle (SDLC), UAT, production deployment, and support transitions.

Desirable:

• PMP, PRINCE2, or equivalent certification.

• Experience working in regulated environments with cross-functional and geographically dispersed teams.

• Understanding of telecom operations, billing systems, API integrations, and transformation initiatives

• Understanding of ERP applications & Processes related to Finance and SCM

Key Responsibilities:

• Lead and manage the application development team to deliver high-quality software solutions.
• Oversee the acquisition, design, and development of software systems across departments.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Ensure timely delivery of projects while maintaining high standards of quality and performance.
• Monitor and evaluate the effectiveness of applications and recommend improvements.
• Manage project budgets, timelines, and resource allocation.
• Stay updated with emerging technologies and industry trends to drive innovation.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 5 years of experience in software/application development.
• Strong knowledge of software development methodologies, tools, and best practices.
• Proven experience in managing end-to-end application development projects.
• Excellent leadership, communication, and problem-solving skills.

Preferred Qualifications:

• Experience with Agile/Scrum methodologies.
• Familiarity with cloud platforms (e.g., AWS, Azure).
• Knowledge of cybersecurity and data protection standards.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Summary

We are seeking a Technical Project Manager with strong experience in agile delivery and backend engineering environments to lead the development and operational rollout of core digital platforms for the customer.

You will work cross-functionally with Domain Owners (DOs), Engineering Managers (EMs), DevOps teams, QA, Solution Designers (SDs), and Release Program Managers (RPMs) to drive predictable, high-quality delivery of back-end services that support consumer and enterprise customer journeys. Your ability to manage modern cloud-native development cycles — across CI/CD pipelines, containerized microservices, and API ecosystems — will be critical to enabling secure, scalable, and resilient platforms.

Key Responsibilities

Delivery & Agile Management

• Drive agile ceremonies (sprint planning, stand-ups, retrospectives) and maintain team rhythm and cadence.

• Manage backlog hygiene, ensuring stories are well-defined, estimated, and prioritized.

• Plan and execute phased delivery strategies, ensuring release readiness through Blue/Green deployments, canary releases, and feature flagging.

• Track delivery health through velocity, throughput, and scope stability metrics.

• Identify and resolve blockers, risks, and cross-domain dependencies early.

• Maintain clear delivery dashboards and status reporting to senior stakeholders.

Technical Coordination & Planning

• Partner with Domain Owners and Tech Leads to align on architecture, delivery scope, and capacity planning.

• Coordinate with DevOps and QA/QE teams to ensure readiness for integration, testing, and release.

• Support implementation of continuous delivery and observability practices across teams.

• Define, Monitor and report on key delivery KPIs, including deployment frequency, Mean

Time To Recovery, defect Leakage rate, change failure rate ensuring all releases meet

defined Service Level Objectives and performance baselines.

• Participate in sprint demos and ensure acceptance criteria are met for each increment.

Stakeholder & Cross-Domain Collaboration

• Work with Journey Solution Designers (SDs) and Release Program Managers (RPMs) to align sprint deliverables to journey-level milestones.

• Collaborate with Journey Owners (JOs) and business stakeholders to clarify priorities and expected outcomes.

• Communicate risks, decisions, and delivery trade-offs clearly across key stakeholders.

Continuous Improvement & Governance

• Drive adoption of agile and DevOps best practices across DXP teams.

• Analyze delivery metrics to identify improvement opportunities in velocity, predictability, and quality.

• Support incident RCA reviews and ensure learnings are converted into actionable backlog improvements.

• Contribute to standardized delivery governance, templates, and documentation across domains.

Requirements & Qualifications

Education & Certifications

• Bachelor’s degree in computer science, Information Systems, or related field.

• Agile, PMP, or DevOps certifications (e.g., CSM, SAFe, PMI-ACP) preferred.

Experience

• 8+ years of experience in software delivery or digital product management, with at least 3 years in a technical project management, delivery lead or scrum master capacity.

• Demonstrated experience with CI/CD pipelines, cloud-native architecture (e.g., Kubernetes, EKS), and backend service delivery

• Strong understanding of API management, event-driven architecture, observability tooling and modern deployment strategies (Blue/Green, Canary, Feature Flags).

• Strong familiarity with tools such as Jira, Confluence, GitLab, Jenkins, Monday.com, Splunk.

• Experience in telecommunications, digital platform delivery, or large-scale integration programs is an advantage.

Skills

• Deep understanding of agile, DevOps, and continuous delivery practices.

• Ability to translate technical complexity into clear, actionable plans.

• Technical fluency with backend engineering patterns and delivery pipelines

• Exceptional communication, facilitation, and stakeholder management skills.

• Analytical and detail-oriented mindset with a bias for execution.

• Highly organized, proactive, and resilient in a dynamic, fast-paced environment.

• Passion for continuous improvement and operational excellence.

We are seeking a hands-on and experienced Assistant Technical Manager (Service Team) to support and lead service operations across key client sites in Singapore.

You will play a critical role in ensuring system reliability and service excellence for large-scale Audio-Visual (AV) and integrated systems deployed across Singapore’s national and iconic projects.

Job Description

• Assist in managing daily service operations across multiple client sites
• Lead and supervise a team of Service Engineers and Technicians
• Oversee troubleshooting, fault diagnosis, and rectification of AV systems
• Provide technical support for complex issues and service escalations
• Ensure timely response and resolution in accordance with service standards
• Plan and manage preventive maintenance schedules
• Liaise with clients and internal teams to ensure smooth service delivery
• Monitor service performance, quality, and safety compliance
• Coach and develop team members to strengthen technical capabilities

Requirements

• Diploma / Degree in Electrical, Electronics, or related Engineering field
• Minimum 5–8 years of experience in Audio-Visual (AV) systems, with service or maintenance exposure
• Experience in leading or supervising a service team
• Strong troubleshooting and fault-finding skills
• Familiar with maintenance planning and service operations
• Good communication and stakeholder management skills
• Able to manage multiple sites and respond to operational needs 

Required Skills & Qualifications:

• Bachelor’s degree in computer science, Engineering, or related field.
• Proven experience as a Technical Project Manager / IT Project Manager.
• Strong understanding of programming languages (e.g., Java, Python,JavaScript) – hands-on experience preferred.
• Solid troubleshooting and debugging skills across applications, APIs, and systems.
• Experience with incident management and production support environments.
• Familiarity with Agile/Scrum, Jira, Confluence, or similar tools.
• Understanding of system architecture, APIs, microservices, and cloud platforms (AWS/GCP/Azure).
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.

PreferredQualifications:

• Prior hands-on experience in development, QA, or SRE roles.
• Knowledge of CI/CD pipelines and DevOps practices.
• Experience with monitoring/logging tools (e.g., ELK, Splunk, AppDynamics).
• PMP, Scrum Master, or Agile certifications.

KeyTraits:

• Strong ownership and accountability
• Ability to handle ambiguity and fast-paced environments
• Proactive problem solver with a technical mindset

Company Overview

Hwappu Group (ワップ コーポレーション) is an integrated environmental enterprise with product development, manufacturing, and sales. It operates R&D and service centers in Japan, Singapore, America, Thailand, and China.

Job Summary

Lead technical operations, after-sales service, and engineering support for water purification and intelligent equipment, ensuring system stability and operational excellence across Singapore and regional markets.

Responsibilities

• Lead and manage technical operations and after-sales service for water purification systems, smart water dispensers, vending machines, and related equipment to ensure high service quality and equipment reliability
• Develop and implement technical standards and procedures to enhance service efficiency and operational consistency across locations
• Oversee installation, troubleshooting, and urgent repair of machines on-site to minimize downtime and maintain customer satisfaction
• Build, train, and lead a localized technical service team to deliver effective field support and continuous improvement
• Analyze technical failures and operational issues to develop preventive measures and optimize system performance
• Coordinate with cross-functional teams and regional offices to align technical service strategies and share best practices
• Monitor key performance indicators related to equipment stability and service delivery to drive continuous operational excellence

Job Description & Requirements

MAIN DUTIES AND RESPONSIBILITIES:

1. Manage a versatile team of SW Engineers in the design and development of real-time software and automation control systems for the Company’s full range of semiconductor equipment.

2. Develop and implement software methodology, documentation/library system and tools to support software sustaining and new development projects

3. Define software architecture and procedures as standard best practices for all design, coding, testing and deployment activities

4. Spearhead the research, development and deployment of new-generation software engineering technologies

5. Extend technical support to various engineering functional groups in debugging and problem solving critical field issues

EDUCATION AND EXPERIENCE

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or its equivalent
• More than 5 years in a managerial capacity overseeing software development and automation control in a related industry
• Experienced in programming on Windows (XP and above) environment.
• Highly versatile in C++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Strong analytical and problem-solving skills.
• Excellent team player.

Responsibilities

• Planning, promotion, and progress management of overall sales activities in Singapore
• Relationship building and negotiation with key customers and business partners
• Project management and information sharing in collaboration with the Head Office sales department
• Identification of issues related to sales activities and consideration/proposal of improvement measures
• Planning and implementation of sales promotion activities (including sales promotion at various academic conferences, exhibitions, etc.)
• Information gathering and analysis regarding sales, manufacturing, and market trends
• Information gathering and market development for new fields
• Provision of technical services to customers (including in-line support and data acquisition)
• Collection of technical information and information necessary for the execution of new development themes
• Liaising with external parties (accountants, consultants, etc.) regarding sales and business operation matters
• Reporting and information sharing to the Head Office regarding the operational status of the base
• Staff recruitment duties and performance evaluations
• General management duties as the head of the base (including finance, accounting, human resources, general affairs, labor, IT, and office management)

Requirements

• More than 20 years of comprehensive experience in the semiconductor industry, with a strong blend of technical expertise and sales/business development exposure.
• Business-level Japanese proficiency, enabling effective communication and relationship management with Japanese-speaking clients, partners, and stakeholders.
• Bachelor’s degree in a relevant discipline (e.g., Engineering, Science, or Business).

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Lim Yoke Hui

EA Personnel Reg. no.: R1433821

EA License no.: 07C5771

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Product area

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Job description

Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.

Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.

Additional job description

The Global Network Solutions (GNS) mission creates the network that society can depend on.

The Global Network Solutions team plans, acquires, and delivers the network infrastructure assets that connect Google's Data Centers to our users and Cloud customers throughout the world. Google's hyper-scale global network enables the reliable transfer of data across metros, countries, continents, and oceans.

Nestled within Global Network Solutions, the Fiber Asset and Delivery team oversees the delivery lifecycle of fiber assets acquired from carrier infrastructure providers ensuring all the elements are stitched together to deliver Google's products and services.

Fiber asset and capacity delivery is a team of Technical Program Managers (T/PgMs) with expertise in guiding complex delivery projects of network assets for the B2 and B4 production network and cloud customer initiatives.

Qualifications

Job responsibilities

• Assist upstream planning and acquisition teams in developing infrastructure requirements, priorities, delivery date expectations.
• Manage the delivery of large-scale network infrastructure projects long-haul dark fiber, metro fiber, leased capacity/circuits, and inside plant fiber from inception through delivery. Ensure facilities are delivered on schedule and meet technical specifications.
• Serve as primary North America or South America vendor contact for these activities. Escalate up vendor management chains as necessary if delivery time lines are at risk.
• Lead kickoff and regular project status meetings while keeping downstream teams at Google aware of project and delivery status.
• Oversee the program to handle all vendor handover documentation,(e.g., letter of authority, customer facility assignment), design layout record, completion notification, test results and technical drawings while working with vendors and Google staff to coordinate and facilitate excellent record-keeping and communication.
  

Minimum qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience in program management.

Preferred qualifications

• PMP certification.
• Experience working at a large-scale technology company delivering a high volume of network build projects.
• Experience managing fiber and telecom vendors for the on-time delivery of fiber assets.
• Experience with large-scale projects managing fiber permitting, fiber construction, fiber splicing, fiber testing, and fiber remediation.
• Experience creating processes and delivery improvements for fiber delivery activities.

We are seeking an experienced Programme Manager at Director level to lead finance change initiatives within banking industry.This role sits at the intersection of Finance, Technology, andTransformation, driving strategic programmes that enhance financial systems, regulatory reporting, and operational efficiency. You will be responsible for overseeing large-scale, cross-functional programmes that impact general ledger, regulatory reporting, reconciliation, and finance platforms.

Key Responsibilities

• Lead and deliver complex finance transformation programmes including system implementations, process re-engineering, and regulatory reporting changes (e.g., Basel, MAS TRM, IFRS, GST).
• Manage end-to-end programme lifecycle from initiation to closure, including budgeting, planning, risk management, governance, and stakeholder reporting.
• Partner with Finance, Risk, Technology, and Operations teams to align programme objectives with business goals and regulatory requirements.
• Oversee vendor selection, contract negotiation, and delivery management for finance systems (e.g., SAP, Oracle, Axiom, or other finance platforms).
• Establish and chair programme governance forums, providing regular updates to C-suite stakeholders, steering committees, and regulators as needed.
• Drive change management and user adoption, ensuring smooth transition of new finance processes and systems into BAU.
• Manage a team of project managers, business analysts, and technical leads, providing mentorship and direction.
• Ensure compliance with internal policies, external regulations, and audit requirements throughout the programme lifecycle.

Requirements

• Minimum 15 years of experience in programme or project management within banking or financial services, with at least 5 years focused on finance change initiatives.
• Proven track record of delivering large-scale finance transformation programmes 
• Experience managing programmes with budgets exceeding $5–10 million and cross-functional teams of 20+ members.
• Strong understanding of finance processes including GL, accounts payable/receivable, reconciliation, month-end closing, and regulatory reporting.
• Knowledge of regulatory reporting requirements in Singapore (e.g., MAS Notice 610, MAS 755, GST, IFRS 9/17) is highly preferred.
• Understanding of data governance, finance data models, and integration patterns between finance and core banking systems.

• Excellent stakeholder management skills, with experience engaging CFO-level executives, Finance Heads, and Technology leaders.
• Strong communication and presentation skills, able to translate complex finance and technical concepts into business-friendly language.
• Proven ability to navigate ambiguity, manage competing priorities, and drive decisions in a fast-paced banking environment.
• Strong problem-solving, negotiation, and conflict resolution skills.

Education & Certifications

• Bachelor's degree in Finance, Accounting, Business, Information Technology, or a related field. MBA or relevant Master's degree is a plus.
• Certifications such as PMP, PRINCE2, Agile (SAFe, ScrumMaster) , or CPA/CA are highly advantageous.

Preferred Qualifications

• Experience working in Finance Change, Group Finance, or Treasury functions within a bank.
• Knowledge of data analysis will be a plus
• Familiarity with data visualisation tools (e.g., Tableau, Power BI) for finance reporting.
• Prior experience in regulatory implementation projects (e.g., Basel IV, MAS TRM, IFRS 17).

Interested candidates please email your latest resume to subagio@tangspac.com

Overview
We are looking for an experienced Technical Manager to take charge of SCADA system engineering for rail and metro infrastructure projects. This role will lead technical strategy, ensure system robustness, and drive end-to-end engineering excellence—from early design stages through integration, testing, commissioning, and final system delivery. You will serve as the key technical decision-maker, ensuring alignment with industry standards while supporting smooth project execution.

Key Responsibilities

Technical Oversight & Direction

• Provide overall technical direction for SCADA and control system solutions within rail projects.
• Serve as the main subject matter expert for SCADA and PLC systems, ensuring designs meet safety, regulatory, and project-specific requirements.
• Review and endorse key engineering outputs, including system designs, interface definitions, schematics, and technical documentation.
• Establish and maintain engineering standards, design guidelines, and quality control practices across the project lifecycle.

Engineering Execution & Integration

• Oversee the full implementation of SCADA and PLC systems, from initial design through development, integration, and commissioning.
• Coordinate system interfaces across various railway subsystems such as signaling, power distribution, and operations control environments.
• Guide hardware and software integration activities to ensure seamless system performance.
• Lead and monitor testing phases, including factory and on-site validation activities, ensuring readiness for deployment.
• Ensure proper control of system changes, including software updates, configuration management, and hardware modifications.

Stakeholder Engagement

• Act as the primary technical interface for clients, consultants, and internal stakeholders.
• Facilitate technical discussions, design reviews, and resolution of complex engineering issues.
• Contribute technical insights to project planning, risk assessments, and execution strategies.
• Prepare and validate technical documentation, reports, and presentations for stakeholders and authorities.

Team Leadership & Development

• Lead and mentor engineering teams, providing technical guidance and oversight throughout project execution.
• Plan and allocate engineering resources effectively to meet project milestones and delivery targets.
• Encourage knowledge sharing, capability building, and continuous improvement within the team.

Risk, Issues & System Reliability

• Take the lead in resolving complex technical challenges through structured troubleshooting and root cause analysis.
• Identify potential risks early and implement mitigation measures to safeguard project timelines and system performance.
• Support post-deployment activities, including system stabilization, defect resolution, and maintenance when required.

Requirements

• Degree in Electrical, Electronic Engineering, or a related discipline.
• Around 8–12 years of experience in SCADA/PLC engineering, ideally within rail, metro, or other critical infrastructure projects.
• Prior experience in a technical leadership capacity (e.g. lead engineer, technical manager) on complex system implementations.
• Strong understanding of SCADA architectures, PLC systems, and multi-system integration in high-reliability environments.
• Hands-on familiarity with PLC programming and safety-critical system requirements.
• Experience working with platforms such as Siemens and Schneider.
• Able to interpret complex engineering documentation including schematics, system designs, and specifications.
• Strong communication and coordination skills, with the ability to manage diverse stakeholders.
• Comfortable operating in fast-paced, high-pressure project environments.

Core Capabilities

• SCADA Architecture & System Integration
• Engineering Governance & Technical Leadership
• Rail Systems & Critical Infrastructure Knowledge
• PLC / Safety System Expertise
• Testing, Validation & Commissioning Oversight
• Risk Management & Change Control
• Team Leadership & Capability Development

Work Location: North (Main Office) / Islandwide Sites

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

The Opportunity

• Adecco is partnering with our client, a global technology platform, to hire a Strategic Partnerships Manager, Games Partnerships based in Singapore.
• This is a partner-facing role within the APAC Gaming Partnerships team, focused on managing and growing relationships with game developers, particularly in the Vietnam market. You will play a key role in supporting strategic partners to optimize their performance across gaming platforms, driving revenue growth and user acquisition.
• This position offers a unique opportunity to work at the intersection of gaming, technology, and partnerships, collaborating with cross-functional teams across product, engineering, and operations while directly influencing partner success.

The Talent

• Bachelor’s degree in Business, Economics, or a related field (or equivalent experience)
• Minimum 6+ years of experience in gaming, including roles in game operations, product management, game production, or partnerships/account management
• Strong experience managing external stakeholders, ideally game developers or platform partners
• Deep understanding of the gaming ecosystem, platforms, and industry trends
• Proven ability to manage and grow strategic partnerships in a fast-paced environment
• Strong analytical skills with the ability to interpret data, track performance, and provide actionable insights
• Advanced proficiency in MS Excel and PowerPoint
• Excellent communication and presentation skills, with experience engaging senior stakeholders
• Fluency in both English and Vietnamese (required for managing Vietnam-based partners)
• Willingness to travel approximately 25% of the time

Preferred Qualifications:

• Experience working with gaming platforms, live operations, or monetization strategies
• Background in both technical (product/operations) and commercial (partnerships/account management) roles
• Familiarity with instant games or similar platform ecosystems
• Strong commercial mindset with the ability to identify growth opportunities for partners
• Curiosity and adaptability, including openness to leveraging AI tools and emerging technologies

Job Description

As a Strategic Partnerships Manager, you will be responsible for managing key gaming partners and driving their success on the platform through strategic guidance, operational support, and performance optimization.

Key Responsibilities:

• Build and manage long-term relationships with gaming partners, understanding their business goals and aligning them with platform capabilities
• Support partners in optimizing game performance, including revenue growth and user acquisition strategies
• Act as a trusted advisor to developers, providing insights, best practices, and strategic recommendations
• Drive adoption of platform features and tools, working closely with partners to maximize value
• Collaborate with cross-functional teams (product, engineering, design, marketing, operations) to support partner needs and resolve issues
• Communicate product updates, feature enhancements, and platform changes effectively to partners
• Support testing and rollout of new features by coordinating with partners and internal teams
• Track, analyze, and report key performance metrics, including revenue and user growth
• Identify trends, opportunities, and gaps in the market to enhance partner performance
• Support onboarding of new partners while maintaining a strong focus on existing relationships (approx. 80% account management, 20% new partner onboarding)
• Represent the organization in external meetings with partner stakeholders and provide thought leadership on gaming trends and platform capabilities
• Adapt quickly to a fast-evolving product landscape and communicate changes clearly to both internal and external stakeholders

Next Step

• Send your resume to: jason.lew@adecco.com
• Email Subject: Job Application – Strategic Partnerships Manager (Gaming)
• We regret to inform that only shortlisted candidates will be contacted.

Jason Lew Hong Kang

EA Licence Number: 91C2918

Personnel Registration Number: R1876435

Main Purpose of Job: 

The primary purpose of the job is to provide general oversight and development of the IT systems across our SJP Asia Middle East (AME) business; liaising with local technology providers and users across the AME offices and senior stakeholders across the business. The role will drive engagement with employees and the Partnership across AME to build a fit-for-purpose technology environment, making best use of the technology available in line with the AME Strategy.

This is a broad role covering the end-to-end lifecycle of technology, with a core focus on operations and working with other stakeholders in continuous improvement, introducing change and working on multiple project initiatives as part of the overall development of IT in the region.

Key Responsibilities:

• Facilitate the development of strategic and tactical digital software solutions with internal and external resources to achieve business objectives.
• Establish project scope and define business needs with stakeholders and various other functional groups. Perform business analysis, user story preparation, determine workflow, and give recommendations on process enhancements and system upgrades.
• Manage and undertake end-to-end project tasks from feasibility study, requirement analysis/documentation, and UAT management (including UAT test scripts) to implementation support.
• Evaluate project performance postimplementation and resolve any production issues together with stakeholders.
• Work with SJP IT Service Management and UK project teams to ensure any supporting regional projects are delivered as expected.
• Preparation of project communication materials including but not limited to status updates and steering committee presentations.
• Manage and reconcile conflicts on resource and expectations between stakeholders.
• Drive and support change into SJP AME as determined by AME ExCo.

Requirements:

Job Knowledge:

• University degree with majoring in business, finance, IT or related disciplines.
• 5+ years’ experience in project management, business analysis or product development, covering internal enterprise software solutions or client-facing applications.
• Solid understanding of Agile methodologies, including Epics, Features, and User Stories.
• Strong background in Salesforce administration, configuration, and optimization. Hands-on experience with Salesforce automation tools (Flows, Process Builder, Apex preferred).
• Experience with other technology stacks and Retail / Private Banking or Wealth Management is an advantage.
• Expertise with foundational product management tools like Jira, techniques and principles across discovery, design, build, release, and measure cycle.
• Good interpersonal and leadership skills with the ability to build relationships, influence and manage stakeholders.
• Ability to communicate complex topics effectively at all levels of management and across different business functions.
• Proficiency in spoken and writing English.

People Management Responsibilities:  

The role will need to manage external contractors and vendors. The individual will need to allocate and coordinate work and continually review performance against SLAs.

SJP Business Expertise: 

The individual will need to understand the objectives of the business and how their team integrates with others to help the business achieve these objectives. The individual will also need to gain a broad range of operational knowledge across SJP, with a thorough understanding of the culture, business model and relationships with vendors.  

Nature and Scope of Impact: 

The job will have an impact on a wide range of teams across SJP AME and the performance of the Partnership. The quality and timeliness of the services provided closely relate to the work of others and impact on the effectiveness of the business.

Special Requirements:  

The individual may be required to travel across Asia, the Middle East, India, and to the UK and workout of hours for delivery of projects.

AMC Founded in 2006, licensed by the Singapore Police Force, Police Licensing and Regulatory Department. offers custom security solutions suited to your demands. We work towards meeting the unique needs of every client, be it an enhancement to your current security set up or a complete overhaul that includes:

• Virtual patrolling
• Facial recognition access control
• Remote vehicular access control
• License plate recognition technology
• Visitor Management System

We are seeking a Senior Technical Manager to lead consulting-led enterprise transformation engagements across cloud platforms, infrastructure, and security environments.

This role is positioned within a requiring strong advisory, governance, and stakeholder engagement capabilities, alongside deep technical expertise. The successful candidate will guide through strategy, design, and execution oversight of large-scale, mission-critical programs, particularly in regulated and high-security environments.

Responsibilities

• Lead engagements to define digital transformation strategies, operating models, and technology roadmaps 
• Provide independent advisory services on cloud and enterprise infrastructure investments 
• Translate business objectives into technology-enabled transformation programs 
• Advise C-level stakeholders (CIOs, CTOs, CISOs) on risk, governance, and optimization strategies 
• Deliver business cases, feasibility studies, and cost-benefit analyses 
• Establish and manage program governance frameworks, KPIs, and reporting structures 
• Oversee end-to-end program lifecycle (strategy, planning, execution, and value realization) 
• Provide executive-level reporting, dashboards, and performance insights 
• Ensure alignment with client objectives, timelines, budgets, and quality standards 
• Advise on multi-cloud and hybrid architectures (Oracle Cloud Infrastructure, Microsoft Azure) 
• Provide oversight for cloud migration and modernization strategies 
• Guide architecture decisions ensuring high availability (HA), disaster recovery (DR), and scalability 
• Review and govern Oracle Database, Exadata, and ExaCC environments 
• Provide advisory oversight for design, build, and deployment programs 
• Coordinate across stakeholders in design, construction, commissioning, and operations transition 
• Advise on network infrastructure design, including structured cabling (copper, fiber, bulk fiber) 
• Oversee tenant fit-out and low-voltage systems integration from a governance perspective 
• Advise on enterprise security architecture and controls (IAM, network security, data protection, encryption) 
• Ensure alignment with security policies, regulatory requirements, and audit frameworks 
• Conduct risk assessments and mitigation strategies across cloud, infrastructure, and physical environments 
• Provide advisory support on vendor selection, contract structuring, and performance management 
• Oversee program financials including budget planning, forecasting, and cost optimization 
• Identify and manage commercial and delivery risks 
• Advise on implementation of ITIL and Site Reliability Engineering (SRE) practices
• Define SLA, SLI, and SLO frameworks and monitor service performance 
• Oversee incident, change, and release management governance 
• Ensure operational readiness and post-implementation stability

Requirements

• Minimum 15+ years of relevant experience in cloud infrastructure and enterprise systems, infrastructure delivery, and large-scale program or project management 
• Proven experience delivering cloud transformation programs (OCI, Azure) and infrastructure deployment projects 
• Strong technical expertise in multi-cloud and hybrid architectures, Oracle Database and Exadata platforms, and infrastructure and network cabling (copper, fiber, bulk fiber) 
• Experience in migration engineering, construction coordination, and system integration 
• Strong understanding of ITIL, SRE, and service management practices 
• Experience with security and compliance frameworks 
• Preferred: OCI certification to design and govern complex multi-cloud and hybrid architectures 
• Preferred: Azure certification for delivering large-scale transformation and programs using structured methodologies 
• TOGAF certification for applying enterprise architecture standards to align business and IT systems 
• PMP certification for executing program governance and risk management in multi-vendor environments 
• Experience implementing IT service management for operational stability and SLA compliance 
• Experience managing Agile delivery models across cross-functional teams

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

Job Description

• Industry/ Organization Type: IT/ Software & Digital Service
• Position Title: Senior Software Engineering Manager
• Working Location: Tanjong Pagar (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (Office Hours)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead, guide, and develop a team of Platform, SRE, and DevOps engineers, promoting a culture of high performance, teamwork, and accountability.
• Oversee system backend and infrastructure design to ensure scalability, reliability, and optimal performance.
• Drive the execution of complex, high-impact initiatives across multiple engineering teams.
• Define and implement a long-term technical strategy focused on platform scalability, security, and system resilience, aligned with business goals.
• Manage and enhance cloud infrastructure (preferably GCP), ensuring best practices in automation, monitoring, and cost optimization.
• Design, implement, and continuously improve CI/CD pipelines, infrastructure automation (Terraform), and container platforms (Kubernetes, Docker).
• Lead incident response and operational improvements to maintain high system availability and resilience.
• Work closely with cross-functional teams including product, engineering, and business stakeholders to deliver scalable and efficient solutions.

APPLY NOW!!!

• Bachelor’s degree in Computer Science, or a related discipline.
• Minimum 8 years of experience in Platform Engineering, Infrastructure, or Site Reliability Engineering (SRE).
• Proven experience in building, managing and leading high-performing engineering teams and deliver complex technical projects.
• Strong knowledge of backend architecture, system design, and cloud infrastructure management (GCP preferred)
• Solid understanding of CI/ CD pipelines, automation, monitoring, logging, tracing, and incident management principles.
• Hands-on experience with Infrastructure as Code (e.g. Terraform) and container orchestration tools (Kubernetes, Docker).
• Experience managing and scaling large databases (both relational and NoSQL) is an added advantage.
• Experience with Data Engineering, including tools such as BigQuery and Looker is a plus.
• Experience in cloud cost optimization and financial management is good to have.
• Strategic mindset with the ability to balance technical direction and business objectives.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83489 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

ABOUT THE JOB

Objective

Manage and execute sustainable innovation projects that contribute to strategic goals, drive sustainable development, and foster a culture of creativity and continuous improvement within client organization.

Projects

• Innovative projects can cover new business models, technological breakthroughs as well as incremental improvements, and involve internal experts as well as external partners, including suppliers, customers, and academics.
• The current projects involve topics including but not limited to circular economy loop, energy efficiency, circular business model, etc.

Scope of work

For new initiatives, this lead shall

• Proactively identify, frame, and prioritize strategic pain points and unmet needs across the organization

• Define and propose innovative, scalable solutions, including new concepts, business models, technologies, or partnerships aligned with client's sustainability and innovation ambitions

• Create a pipeline of new innovation opportunities, fostering a continuous flow of ideas and initiatives

• Select innovations to be developed and for those, establish clear project vision, objectives, success criteria and a robust and executable roadmap, and take those through validation, launch, and initial deployment

• Engage, and align internal stakeholders, external partners, suppliers, startups, and research institutions as required

For existing projects, the lead shall be in charge of:

• Project management

• Manage project timelines, resources, budgets, and risks

• Coordinate cross-functional teams and external partners
• Report project progress, insights, and results to leadership
• Communicate effectively with internal and external stakeholders
• Project execution
• Assessing customer desirability:

- Conduct market study: identify customers, conduct interviews, analyze market trends

- Identify potential partners
- Initiate collaborative agreements with selected partners

• Ensuring technical feasibility

- Analyze regulatory context
- Collect and analyze data, perform preliminary calculations
- Prepare and oversee lab testing
- Prepare and oversee industrial activities for Minimum Viable Product (MVP) development

• Proving market accessibility

- Perform financial analysis
- Develop business plans

• Align and engage all onboard internal stakeholders, external partners, suppliers, startups, and research institutions as required

- Ensure timely delivery of milestones and final outcomes
- When appropriate, define the next innovation phase, including project scope, objectives, planning, budget and key deliverables
- Prepare and submit documentation for transitioning to the next innovation phase
- Identify Domain director(s) to Secure sponsorship and catcher for handover at the end of the innovation journey

Deliverables

• Updated project dashboard (including planning, budget, progress on deliverables, risks…) on the collaborative tool
• Project-specific deliverables
• Regular presentations to management and other internal and external stakeholders
  

ABOUT YOU

• At least 8 years of experience in innovation project management
• Background or training in sustainability, previous experience in circular economy projects is a plus
• Academic background: engineering
• Relevant experience with innovation frameworks and tools, as well as project management
• Excellent communication skills and proven capacity to engage multiple stakeholders
• Analytical thinking and problem-solving skills
• Previous experience as an intrapreneur is valued

WHY AMARIS?

At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact. Here’s what you can expect when you join our dynamic community:

• Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
• Trust and Growth: With 70% of our leaders starting at entry-level, we’re committed to nurturing talent and empowering you to reach new heights.
• Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
• Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through regular afterworks, team-building events, and more.
• Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.

Equal opportunity

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.

Summary

The Program Manager manages the QLTC performance related to an assigned product or product group after release for volume up to the time of phase-out (EOL). Fulfils QLTC objectives and develops projects. Discusses performance with suppliers and aims for improvement.

Responsibilities:

Strategy Contribution

• Provides input on account plans for customers
• Provides input on the site's technical roadmap
• Provides input on portfolio management for the customer concerned

Project Management

• Improves the margin and efficiency of a product or product group
• Implements life cycle management and determines the needs together with the customer
• Sets up the spare and repair policy for a product or product group
• Chairs the Change Control Board (change management and handling)
• Monitor sand documents product history (product backlog)

Operational Performance

• Monitors QLTC gaps and supply chain optimisation
• Escalates critical operational issues
• Defines and follows up on standard operating procedures

Customer Relationship

• Identifies and initiates preventive and corrective measures to improve performance as part of the win-win partnership between the customer and NTS
• Monitors progress and evaluates initiated optimisation campaigns

Communication

• Documents and maintains (part of) the customer portfolio
• Reports on progress of initiated optimisations to internal stakeholders and thecustomer
• Provides input for calculations and quotations
• Works in accordance with environmental and safety regulations

Requirements:

• Bachelor’s degree in Engineering, Supply Chain, Business, or a related field
• 3–7 years of experience in product management, project management, or operations within manufacturing, electronics, or industrial environments
• Experience working with cross-functional teams and external suppliers/customers
• Strong understanding of QLTC (Quality, Logistics, Technology, Cost) principles
• Proven experience in product lifecycle management (PLM) and change management processes
• Knowledge of supply chain operations, cost optimization, and margin improvement
• Familiarity with ERP/MRP systems and data analysis tools
• Strong stakeholder management and communication skills
• Analytical mindset with problem-solving capabilities
• Ability to manage multiple priorities and projects simultaneously
• Proactive, results-driven, and customer-focused approach

The Global KYC Transformation Program Manager is responsible for driving the standardization and optimization of our KYC processes for APAC. This role involves collaborating with global teams and other relevant departments to ensure compliance with regulatory requirements while enhancing operational efficiency. The Program Manager will directly report to the Head of Global KYC Strategy Office (Special Assignment) based in Singapore.

Purpose of Role

• The Program Manager will lead MUFG’s Global KYC Operations transformation in the region, setting strategies and collaborating closely with relevant teams around the world.

• The Program Manager will act as a catalyst to drive changes throughout the bank to establish a best-in-class KYC organization, setting up a new Target Operating Model (TOM) and enhancing our processes with the latest technology.

Main Responsibilities

Strategic Planning and Execution:

• Formulate comprehensive KYC transformation program for APAC and build consensus among stakeholders.

• Develop and implement strategies for various KYC projects, including:

1. New Target Operating Model (e.g. 1Client-1KYC model)
2. Enhancement of governance structure, including establishment of Regional KYC Office
3. Enhancement of KYC systems, tools, and technology
4. Business process re-engineering, standardization, and optimization
5. Talent development and change management initiatives

• Collaborate with Global KYC Leadership team, Regional Heads, and Branches to establish a regional KYC strategy and roadmap.
• Identify deliverables, timelines, and requirements for each project, ensuring consensus among stakeholders and resolving conflicting views.
• Implement a robust project management structure and maintain project documentation that meets global audit standards.
• Manage the delivery of multiple complex projects simultaneously, monitoring progress, dependencies, and ensuring timely completion.

Stakeholder Management:

• Establish project governance and chair project committees at various levels (e.g. SteerCo, OpCos, Working Groups at regional level) as the decision-making body for the program.

• Proactively engage with stakeholders from Front Office, KYC, Compliance, Technology, etc. at regional and global levels to ensure smooth communication and synchronization of actions.

• Ensure project stakeholders are informed of project status and ensure issues are escalated in a timely manner.

Operational Excellence:

• Apply expert business transformation and KYC knowledge to create a platform that maximizes productivity and strengthens control environment.

• Ensure efficiency, accuracy, and completeness of operations by producing better business frameworks.

• Conduct business analysis for MUFG’s APAC Branches.

Job Requirements:

• Minimum 10 years work experience in strategic project management within a complex matrix structure.

• Demonstrated experience managing large KYC / AML projects and programs across multiple locations.

• Minimum 7 years’ experience in stakeholder management such as conflict resolution, consensus building skills, and an ability to build partnerships and influence beyond area of responsibility.

• Experience in managing multiple complex projects and competing priorities, completing milestones, and working toward multiple deadlines simultaneously.

• You will be highly organized, with a structured and logical approach.

• Experience in driving process improvements by using tools such as process mapping and design, data analysis and automation.

• Bachelor’s degree.

• Project Management Professional (PMP) certification would be an advantage
  

  We regret to inform that only shortlisted applicants will be notified.

  (Job ID:10076203)
  

Job Responsibilities:

• Work closely with the business stakeholders to facilitate standardization of requirements to align with the application functions and minimize any customizations.

• Liaise with the global cross-border payments team to organize the delivery of the solution as per the standardized business requirements.

• Have an in-depth understanding of the cross-border payments domain and the application capabilities to facilitate solutioning of the end-to-end payment flow.

• Influence the business users to rationalize business requirements to minimize any customizations.

• Control the risks/issues related to the requirements and scope creep

• Play the lead role during incidents to look at service restoration and remediation activities working closely with the global application team to ensure all payments are recovered and processed within the stipulated SLA’s

• Oversee the outstanding defects/change requests, prioritize with business units and plan for the fix or implementation

• Ensure the application availability to process payments without disruption from an end-to-end perspective.

• Liaise with the different technology teams on the application and infrastructure side to ensure all interfaces to internal and external systems are functioning without disruption

• Maintain up to date knowledge based or documents related to application features and processes (subject matter expertise)

Job Requirements:

• Minimum 10 years of development experience, with minimum 5 years specifically in core-banking systems and global payment/cross-border payment systems.

• Proven technology knowledge working on implementations within this domain to understand systems integration from payment system to channels, SWIFT, core banking systems, FX and AML systems.

• Minimum JLPT N1 Certification (or equivalent business-level Japanese proficiency) to communicate effectively with stakeholders of various divisions in Tokyo Head Office

• Demonstrated in-depth knowledge of end-to-end payment cross-border processing and the architecture of systems from payment origination to processing and settlement in a straight-through processing environment.

• Proven practical experience in working with the business to streamline requirements and processes for cross-border payments processing

• Excellent Knowledge of ISO20022 payment standard and SWIFT messages

• Familiarity with the regulatory considerations in the countries in APAC region for payments is essential.

• Experience with Global PayPlus product from FINASTRA would be an advantage

• Excellent analytical, troubleshooting, and problem-solving skills

• Strong verbal and written communication skills

• Excellent interpersonal and negotiation skills

• Strong planning, organizational and time management skills

• Self-motivated and possess drive, and ability to work independently and a good team player

• Experience in software development lifecycle (SDLC) and exposure to Agile methodology
  

  We regret to inform that only shortlisted applicants will be notified.

  (Job ID: 10075987)
  

Red Hat's Services team is seeking an experienced and highly skilled Senior Technical Account Manager with an overall 8-10 years of experience, to join us in Singapore for our enterprise customers covering Red Hat OpenStack Platform, Red Hat OpenShift Container Platform.
In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete Red Hat portfolio of products. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Global Support Services, Sales & Services teams to debug, test, and resolve issues.

What You Will Do

• Perform technical reviews & share knowledge to proactively identify & prevent issues

• Understand your customers' technical infrastructures, hardware, processes, and offerings

• Perform initial or secondary investigations and respond to online and phone support requests

• Deliver key portfolio updates and assist customers with upgrades

• Manage customer cases and maintain clear and concise case documentation

• Create customer engagement plans & keep documentation on customer environments updated

• Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings

• Engage with Red Hat's field teams, customers to ensure a positive Red Hat product & technology experience and a successful outcome resulting in long-term success

• Communicate how specific Red Hat product road-map align to customer use cases

• Capture Red Hat product capabilities and identify gaps as related to customer use cases through a closed-loop process for each step of the engagement life cycle

• Engage with Red Hat's product engineering teams to help develop solution patterns based on customer engagements and personal experience that guide platform adoption

• Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a subject matter expert (SME) and mentor for specific technical and process areas

• Travel to visit customers, partners, conferences, and other events as needed.
  

What You Will Bring:

• Bachelor's degree in science or a technical field; engineering or computer science

• Competent reading and writing skills in English

• Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support

• Upstream involvement in open source projects is a plus

• Singapore citizenship or authorization to work in Singapore.

RHOCP Skills 

• Experience in Red Hat OpenShift Container Platform (RHOCP) or Kubernetes or Dockers cluster management

• Understanding of RHOCP Architecture & different types of RHOCP installations

• Experience in RHOCP Troubleshooting and data/logs collection 

• Strong working knowledge of Prometheus and Grafana open source monitoring solutions will be considered a plus

Red Hat OpenStack Platform (RHOSP) skills 

• Fundamental understanding of the OpenStack, Container architecture, and administration experience across all working components

• Deep understanding and troubleshooting skills on OpenStack core components.

• Deployment and troubleshooting experience of Openstack cluster on bare metal or non-bare metal environments.

• Planning, Designing, and implementation of Openstack products on various hardware.

• Technical and Deep understanding of Ceph cluster storage and its functionalities is a plus.

• Experience with Linux operating system installation, configuration, upgrade, and maintenance 

Red Hat Services team is looking for an experienced, enterprise-level engineer to join us as a Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat RHEL / OpenShift Container Platform / Ansible. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

What you will do

• Manage and grow customer relationships by delivering attentive, relationship-based support

• Build a sense of trust with customers and serve as their advocate within Red Hat

• Perform technical reviews and share knowledge to identify and prevent issues

• Gain an understanding of customer technical infrastructures and environments, hardware, and offerings

• Create customer engagement plans and keep the documentation on customer environments updated

• Support enterprise customers, implementing automated and containerized cloud application platform solutions

• Perform initial or secondary investigations and respond to online and phone support requests

• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues

• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues

• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas

• Deliver key portfolio updates and help our customers successfully implement upgrades

• Manage customer use cases and maintain clear and concise case documentation

• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption

• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success

• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases

• Travel, as necessary, to visit customers and attend events within the region

What you will bring

• 3+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization

• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support

• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely

• Competent comprehension of enterprise architecture and strategic business drivers

• Ability to manage multiple issues and projects with a focus on detail

• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and micro-services on container platforms

• Plus to be Singaporean/SG PR to support Singapore Governments customers

The following are considered a plus:

• Experience with system management, cloud, or automation

• Bachelor's degree in a technology-related discipline, preferably computer science or engineering

• Experience with training and presentation delivery

• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes and automation

• Experience working in DevOps environments

• Experience deploying applications in cloud environments

• Experience developing containerized applications

• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

For more information on the technical account manager role please refer to:

https://www.redhat.com/en/services/support/technical-account-management

https://www.redhat.com/en/blog/tag/technical-account-managers