Total 302 Information Technology job vacancies

We are looking for a talented system support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our company. You will be supporting business users during troubleshooting activities as well as interacting directly with different mobile platform, and software to provide updates and patches.

We value our employees and encourage each person to contribute ideas for improvement in both daily procedures and long-term goals. You can enjoy the satisfaction of using your particular skills to help people while working in a positive and encouraging office environment.

Responsibilities

· Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation

· Communicate clearly and effectively with users, colleagues, and management to quickly resolve issues and ensure customer satisfaction

· Maintain detailed records of daily interactions with users, reported issues, and completed solutions along with any further actions required of management or tier 2 technical staff.

· Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and attending conferences or internal task force discussions when possible.

· Develop training manuals and troubleshooting procedures to help both support personnel and users interact properly with the system.

· Collaborate with tier 2 technical staff and project manager to establish goals and objectives for system improvements and upgrades.

· Create and implement new processes to improve efficiency and customer satisfaction while reducing costs.

· This role requires working on a 24/7 shift roaster, candidate must be flexible to work on shift when required.

Requirements

· Qualification in Computer Science or equivalent

· Willing to work on rotating shifts including weekends and public holidays

· Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures

· Experience in supporting fintech related software applications is a plus

· Having domain knowledge in blockchain technologies, capital markets technology, and financial payments technology would be advantageous

· Experience with some programming languages(HTML, JAVA) will be an added advantage

· Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive, accurate documentation.

· Excellent interpersonal skills, team player

As a software technical support specialist, you must have a passion for listening and interacting with people and technology. You desire to deliver a great customer experience where you will fit right in with our team, who aims to ensure that every customer is a happy one at DL ideas.

Job Description:

· Provide after-sales software technical support;

· Diagnose, troubleshoot and resolve common issues raised by customers;

· Escalate urgent or critical issues to programmer team;

· Handle inbound call, WhatsApp chat group and emails from customers;

· Handle customer queries and requests and explain as layman’s term;

· Takes ownership of customer issues reported and seeing problems through resolution;

· Maintain ticket updates and provide timely updates to customers;

· Maintain and contribute to the Knowledge Bank used by the Technical Support team;

· Prepare user manual for customers;

· Aggregate and provide key customer insights and serve as a liaison between customers and Software Engineering/Product Development team;

· Able to pick up IT-related skill set that will be useful;

· Complete assigned tasks in a timely manner to meet expected turnaround time.

Requirements:

· At least Professional Certificate/NITEC in Computer Science/Information Technology or equivalent;

· Experienced in providing Software technical support for web applications as Tier/ Level 1 for at least 1 year;

· Responsible and strong attention to detail;

· Polite and Customer service-oriented;

· Good communication skills using English to customers as well as colleagues;

Rewards & Benefits

· Annual Leave, Medical Leave, Attendance Incentive

· Friendly working environment

· Remuneration: attractive salary package (Negotiable based on experience)

· 5 days working week

· Reward will be given based on performance

We are a result-orientated company. To us, delivering work on time and accurately is the most important key to valuing an employee. We are looking for energetic and committed personnel who are self-motivated and willing to learn. We want the employees to grow together with the company.

If you would like to apply for this position, please kindly send your CV with the following information:

• Reason for leaving your current job

• Last drawn salary and expected salary

• Notice period

Here at LionsBot, we are all one team, striving together for excellence.

We're seeking an experienced Here at LionsBot, we are all one team, striving together for excellence.

We're seeking an experienced Hardware Support Engineer to be our highest-level technical expert for sustaining robot products in the field. You'll resolve the most complex hardware issues, perform deep root cause analysis, and drive continuous reliability improvements across our robot fleet.

Key Responsibilities

• Resolve hardware escalations from field teams, distributors, and customers within SLA targets

• Perform deep root cause analysis on field failures using structured methodologies (8D, 5-Why, Fishbone)

• Drive corrective actions with Engineering, Quality, and Supply Chain teams

• Analyze field failure data to identify trends and recommend reliability improvements

• Create and maintain technical documentation including repair guides and diagnostic procedures

• Train and mentor L1/L2 support engineers on hardware troubleshooting techniques

• Support ECN implementations and provide field impact assessments

• Participate in NPI-to-sustaining transitions and production line support when needed

• Build and maintain technical knowledge base for the support organization

Qualifications & Experience

• 1-3 years in hardware support, field service, or reliability engineering

• Fresh Graduate is welcomed to apply

• Strong hands-on experience with mechanical, electrical, and embedded systems troubleshooting

• Proficient in Solidworks

• Proficient in RCA methodologies (8D, 5-Why, FMEA, Fishbone)

• Excellent technical writing and documentation skills

•  Experience training and mentoring junior engineers

• Background in robotics, automation, or similar electromechanical products preferred

• Degree in Mechanical, Electrical, or Mechatronics Engineering preferred

If you're passionate about solving complex technical problems, enjoy mentoring others, and want to make a direct impact on product reliability, we'd love to hear from you. Join our team that's shaping the future of cleaning robots! to be our highest-level technical expert for sustaining robot products in the field. You'll resolve the most complex hardware issues, perform deep root cause analysis, and drive continuous reliability improvements across our robot fleet.

Key Responsibilities

• Resolve hardware escalations from field teams, distributors, and customers within SLA targets

• Perform deep root cause analysis on field failures using structured methodologies (8D, 5-Why, Fishbone)

• Drive corrective actions with Engineering, Quality, and Supply Chain teams

• Analyze field failure data to identify trends and recommend reliability improvements

• Create and maintain technical documentation including repair guides and diagnostic procedures

• Train and mentor L1/L2 support engineers on hardware troubleshooting techniques

• Support ECN implementations and provide field impact assessments

• Participate in NPI-to-sustaining transitions and production line support when needed

• Build and maintain technical knowledge base for the support organization

Qualifications & Experience

• 1-3 years in hardware support, field service, or reliability engineering

• Fresh Graduate is welcomed to apply

• Strong hands-on experience with mechanical, electrical, and embedded systems troubleshooting

• Proficient in Solidworks

• Proficient in RCA methodologies (8D, 5-Why, FMEA, Fishbone)

• Excellent technical writing and documentation skills

•  Experience training and mentoring junior engineers

• Background in robotics, automation, or similar electromechanical products preferred

• Degree in Mechanical, Electrical, or Mechatronics Engineering preferred

If you're passionate about solving complex technical problems, enjoy mentoring others, and want to make a direct impact on product reliability, we'd love to hear from you. Join our team that's shaping the future of cleaning robots!

Responsibilities

• Own and Manage L3 Support Issues: Act as the single point of contact for L3 issues, logging, tracking, and escalating tickets, ensuring timely resolution and communication during high-severity incidents.
• Coordinate with Internal and External Teams: Liaise with vendors, onshore development teams, and system owners for escalations, bug fixes, data/config changes, and recovery planning.
• Lead Operational Planning and Support Roster: Maintain offshore support schedules, ensure holiday/weekend/critical period coverage, and manage shift assignments.
• Oversee Change and Release Management: Conduct code reviews, validate change artifacts, assess risks, and represent changes in CAB meetings.
• Drive Incident and Problem Management: Lead root cause analyses, ensure implementation of preventive actions, and coordinate cross-team deployments and communications.

Requirements

• Extensive Experience in Application Support: Minimum 8 years in application support with 2–5 years in a senior or leadership L3 role, ideally within banking or financial services.
• Technical Expertise: Experience with Java development, SQL, and deployment/maintenance of Java cloud-native applications; familiarity with Newgen BPM, Kubernetes, OpenShift is a plus.
• Certifications and Methodologies: Professional certifications like PMP, PRINCE2, or ITIL are highly desirable; solid understanding of incident management and production support processes.
• Infrastructure & Architecture Knowledge: Good understanding of enterprise infrastructure components such as Load Balancers, Firewalls, API Gateways, High Availability, Monitoring & Logging.
• Team Coordination & Leadership: Proven experience managing or coordinating with offshore teams; proactive and self-motivated leader.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232

✔️ Basic Salary: $2500 - $3000 + $35 Laundry Allowance + $6/day meal allowance
✔️ Mon to Fri: 8.00am - 5.10pm
✔️ Location : Pioneer (Company provided at multiple locations.)
✔️Permanent Role + AWS + VB + 14 AL + Medical Coverage

Job Responsibilities

• Conduct regular checks in the inventory system to ensure stock accuracy.
• Perform routine repairs and maintenance of yard and workshop tools and equipment.
• Maintain the tool room through 5S practices and proper housekeeping.

Job Requirements

• Min. Technical Certificates qualifications.
• Proficiency in Microsoft Office (Words, Excel).
• Possess Class 3 license & forklift license will be added advantage.
• Able to work overtime including weekends.

☎ Call 6817-2691
✉ WhatsApp 9422-1220
EA License No: 15C7752
EA Personnel No: R22111807
EA Personnel Name: Yap Teng hui

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket

Our client is seeking an experienced Application Support Analyst to support and maintain critical production systems within a structured enterprise environment. This role focuses on ensuring system stability, managing incidents, and collaborating with cross-functional teams to deliver reliable and high-performing applications.

Key Responsibilities

• Monitor and maintain production applications to ensure system availability, performance, and stability.

• Manage incidents end-to-end, including investigation, troubleshooting, resolution, and proper documentation, while minimising operational impact.

• Conduct root cause analysis for recurring or high-impact issues and implement corrective and preventive measures.

• Collaborate closely with development, QA, and infrastructure teams to diagnose and resolve application-related issues.

• Analyse system performance metrics and recommend optimisation and tuning improvements where required.

• Support application deployments, patches, and release activities to ensure smooth implementation into production environments.

• Maintain comprehensive documentation covering support processes, system configurations, and knowledge base updates.

• Provide timely and professional support to internal users and stakeholders.

• Drive continuous improvement initiatives, including automation and enhancement of support processes.

Requirements

• Degree in Computer Science, Information Technology, or a related discipline.
• Minimum 5 years of relevant experience in application support and/or software development within enterprise environments is preferred.
• Hands-on experience with technologies such as Python, SQL, Unix/Linux, Java, AWS, monitoring tools (e.g., Datadog), CI/CD pipelines, and Git.
• Familiarity with SDLC frameworks and Agile methodologies such as Scrum or Kanban.
• Strong analytical and problem-solving skills with the ability to handle complex technical issues.
• Excellent communication and stakeholder management skills.
• Able to work effectively in a fast-paced and collaborative environment.
  

All information will be kept strictly confidential. Only shortlisted candidates will be contacted.

TALENT PULSE PTE. LTD.
EA License No: 25S2956

Responsibilities

• Coding knowledge in Java and familiarity with related frameworks. 
• Experience with SQL and leveraging databases for data analysis.
• Experience in ITIL practices, including incident, problem, and change management. 
• Experience with monitoring tools (e.g., Splunk) and similar observability platforms. 
• Willingness to participate in on-call rotations and provide weekend coverage as needed.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role. 

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

We are seeking an experienced Application Support Analyst to support and maintain insurance CRM applications, with a strong emphasis on SQL Server, database operations, and data analysis. This role plays a critical part in ensuring application stability, data integrity, and timely issue resolution for business users across operations, sales, and customer service.

Key Responsibilities

• Provide Level 2 / Level 3 application support for insurance CRM systems, ensuring high availability and performance.
• Support and troubleshoot SQL Server databases, including data issues, performance bottlenecks, and system errors.
• Write, optimize, and maintain complex SQL queries, stored procedures, views, and reports.
• Investigate application incidents, perform root cause analysis, and provide permanent fixes.
• Support data extraction, validation, and reconciliation for business and regulatory reporting.
• Work closely with business users to understand issues, gather requirements, and provide timely solutions.
• Coordinate with vendors, developers, and infrastructure teams for bug fixes, patches, and system enhancements.
• Assist with application releases, patches, and upgrades, including pre‑ and post‑deployment validation.
• Maintain system documentation, support runbooks, and incident records.
• Ensure compliance with data governance, security, and audit requirements, especially in an insurance environment.

Responsibilities:

• Perform checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintain the tool room through 5S initiatives and good housekeeping practices

Requirement:

• ITE/Diploma in Engineering with knowledge on tooling and vehicle maintenance
• Computer literate in Microsoft Office and possess Class 3 driving license.
• Ability to work Overtime/Week when required

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Location: Singapore

Employment Type: Full-Time

The Opportunity – Built for Lab Systems Experts

Are you the person the lab turns to when the LIMS isn’t working, the ELN needs troubleshooting, or instrument integration is failing? Do you have hands-on experience configuring, validating, or supporting laboratory software—and are you ready to move into a role that owns systems strategy?

We are looking for a Senior Analyst / Lead, Lab Systems & Operations to join our team. This role is specifically designed for candidates with direct, hands-on experience with laboratory software systems (e.g., LIMS, ELN, CDS, or SDMS).

You will not just be a user of lab software—you will be the one who optimises it, integrates it, and ensures it delivers value across scientific and operational workflows.

Key Responsibilities (where your lab software expertise is critical)

- Take hands-on ownership of laboratory software systems, including configuration, maintenance, troubleshooting, and user access management

- Support system validation, upgrades, and patches in compliance with relevant quality and regulatory standards

- Act as the bridge between laboratory end-users and IT or vendors to resolve system issues and improve usability

- Evaluate new software features, tools, or integrations to enhance lab efficiency and data integrity

- Develop and deliver end-user training and documentation for laboratory software

- Support data extraction, reporting, and basic analytics from lab systems to aid operational decisions

- Collaborate with quality, IT, and scientific teams to ensure systems remain fit for purpose

What You Bring (Must-Haves)

- Hands-on experience with laboratory software – you have actively used, configured, supported, or administered systems such as LIMS, ELN, CDS, or SDMS

- Background in a laboratory environment (clinical, diagnostics, pharmaceutical, biotech, or research)

- Familiarity with software validation, change control, or compliance frameworks (e.g., GxP, 21 CFR Part 11, ISO standards) is a strong plus

- Ability to troubleshoot system issues and communicate clearly with both technical and non-technical users

- Strong documentation and training skills

Why This Role?

- Your technical, hands-on lab software experience will be your primary qualification—not just theoretical knowledge

- You will own system improvements that directly impact lab productivity and data quality

- The client is committed to modernising lab operations, and you will be at the centre of that effort

Ready to apply?

If you have spent real time working inside laboratory software—configuring it, fixing it, or making it work better for scientists and technicians—we want to hear from you.

Interested applicants please share your resume with current and expected salary. We apologise in advance that only shortlisted candidates will be contacted.

Posting Personnel:

Grace Lee (R1331930)

Platform&Co Pte. Ltd.

Co. Registration: 201936542N

EA License:

21C0783

• Position : Technical Support (Electrical /IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3800 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Technical Support Engineer (Automation)

• Office Location: Bukit Batok Singapore
• Working Hours: Mon – Fri 8.30am – 5.30pm
• Monthly Salary: Base up to $4500 + Allowance + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is recognized for its commitment to quality and continuous improvement. With a supportive work environment and a focus on employee development, it offers stable career opportunities and growth in a dynamic industry.

Responsibility

• Manage and provide technical support for the full range of automation products distributed by the company.

• Deliver pre-sales and post-sales support, analyzing customer needs and recommending tailored solutions.

• Prepare and present technical proposals, documentation, and solution recommendations aligned with customer requirements.

• Respond to customer queries and technical issues via email, phone, or onsite visits to ensure timely resolution.

• Conduct product training sessions and live demonstrations to showcase product capabilities and applications.

• Collaborate with the sales team and technology partners to strengthen customer relationships and drive continuous improvement.

Requirement

• Degree in Electronics/ Electrical/ Industrial/ Mechatronics or related Engineering field.
• No experience is welcome to apply as training will be provided
• Good interpersonal and communication skills, with the ability to coordinate effectively
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Key Responsibilities

• Understand, research, and resolve internal and external application and systems issues. 

• Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases.

• Participate in product testing, documentation reviews, and user conferences.

• Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.

• Attend Applied Materials’ classes in designated product line and external classes for third-party software.

• Provide on-going training to customers for technical and systems issues.

• Deliver updates and reports to managers, partners and peers

Requirements :

• Bachelor’s degree in Computer Science/IT, Electrical/Electronics, Mechatronics or related engineering. Eligible for Fresh Graduates

• 0-2 years of experience and demonstrates conceptual knowledge of theories, practices and procedures within a discipline 

• Applies general knowledge of business developed through education or past experience 

• No supervisory responsibilities; accountable for developing technical contribution

• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgment

• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

• Exchanges straightforward information, asks questions and checks for understanding

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Why explore

• An excitingopportunity to be part of a leading global mining company that produces andsupplies materials that are essential to human progress
• An opportunity to work with key stakeholders in our global commercial hub
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

We are looking for a Senior Advisor - Treasury System & Risk to join our dynamic Treasury & Risk team within Commercial Treasury based in Singapore.

Reporting to the Commercial Treasury System & Risk Manager, this role supports core Treasury operations and decision making, with responsibilities including:

• Be the go-to expert for Rio’s current Treasury Management System (“TMS”), Quantum and related applications.
• Continuously improve Rio’s current TMS and associated applications.
• Act as a strategic connector and change management champion between Treasury, IT, and Treasury's internal clients/business users.
• Innovate, automate, and simplify treasury processes and treasury reporting using technologies like AI, data analytics, workflow automation, and low-code tools.
• Work closely with IT teams and external vendors to diagnose and resolve system issues for internal clients/business users.
• Coordinate internal and external audits, SOX and IT control audits, including walkthroughs, testing controls, and communicating gaps with a solutions-focused approach.
• Take ownership as the Risk Coordinator for Commercial Treasury, ensuring timely risk reporting and supporting key Risk Management forums such as Financial Risk Management Committee which is chaired by Group CFO.

About you

To be successfully considered for this role, you will have: 

• University degree in Finance, Information Systems or related discipline.
• At least 5 years' work experience in corporate treasury front office and/or treasury systems. Experience with Quantum or similar TMS highly regarded.
• Strong grasp of treasury products, processes, and system configuration, with a strong drive to embrace latest technology to automate processes.
• Hands-on exposure to automation, AI, data analytics, or coding/scripting (e.g. SQL, Python, VBA,APIs, RPA, low-code platforms) will set you apart.
• Familiarity with SOx, risk management, and process controls highly regarded.
• A problem solver who's adaptable, open-minded and comfortable with uncertainty and ambiguity. Takes ownership and accountability, able to work independently and thrive in a fast-paced, ever-changing environment.

Job Overview

We are looking for an experienced Application Support Engineer to support critical digital platforms across web, mobile, and kiosk environments. This role focuses on ensuring system stability through deep troubleshooting, incident management, and continuous service improvement.

You will work across cloud-based systems and content platforms, collaborating with cross-functional teams to maintain high availability and performance of applications in a production environment.

Key Responsibilities

Production Support & Incident Management

• Investigate and resolve complex production issues across applications and platforms
• Perform in-depth analysis to identify root causes and restore services promptly
• Take ownership of incidents from identification through resolution

Cloud & Platform Support

• Support applications hosted on cloud platforms, including troubleshooting performance and connectivity issues
• Diagnose and resolve issues related to application hosting, deployments, and system availability

CMS & Web Platform Support

• Maintain and troubleshoot enterprise content management platforms
• Resolve issues related to content delivery, caching, and publishing processes

System & Integration Troubleshooting

• Investigate issues across APIs, backend services, and system integrations
• Support database-related checks and validations to ensure data integrity

Monitoring & Preventive Maintenance

• Analyze system logs and monitoring alerts to proactively detect potential issues
• Recommend and implement improvements to prevent recurring incidents

Security & Compliance Support

• Support troubleshooting related to access control, certificates, and secure configurations
• Ensure adherence to operational and security standards

Collaboration & Coordination

• Work closely with development, infrastructure, security teams, and external vendors
• Maintain clear documentation of incidents, resolutions, and system changes

Requirements

Technical Skills

• Hands-on experience supporting cloud-based applications (Azure preferred)
• Experience with web applications, APIs, and system integrations
• Familiarity with content management platforms (e.g. AEM or similar)
• Basic knowledge of database querying (SQL)

Support & Operations

• Strong experience in application / production support (L2/L3)
• Proven ability in incident management and root cause analysis
• Familiarity with ITIL processes (Incident, Problem, Change Management)

Security & System Knowledge

• Understanding of:

• Access control

  Certificates and secrets management

  Secure system configurations

Soft Skills

• Strong analytical and troubleshooting mindset
• Good communication and stakeholder coordination skills
• Detail-oriented with strong documentation discipline

Key Attributes

• Able to work in high-pressure, critical environments
• Proactive in identifying and resolving issues
• Strong ownership and accountability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Fortune 500 global IT services leader. We use the power of technology to deliver mission critical IT services that drive business impact. We are employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship in Singapore.

The Role:

• Inventory Management Tracking.
• Infrastructure cable management & Cabling Inventory Tracking (Infrastructure installation, planning, & infrastructure design).
• Design & Engineering.
• Cable Installation and Planning.
• Validation of cable material BOMs.
• Maintain stock of items.
• Inventory System management.
• Patch management (installation, removal, management, troubleshooting) Cable Installation and Planning.
• Device Validation .

Requirements

• Education: ITE or O level.
• Required to have experience working in a DC environment, experience involve rack and stack as well as Network Cabling.
• Able to communicate clearly in English.
• Able to follow the operation manual.
• Team Player.

Benefits

• Performance Bonus
• Transport Allowance
• Handphone Allowance

We are looking for an experienced Senior Application Support Engineer with strong expertise in integration support. The ideal candidate should have hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, and Git.

• Handle P1, P2, and P3 incidents, perform troubleshooting, debugging, and log analysis to meet SLA targets.
• Lead and participate in bridge calls during critical incidents, coordinating with internal teams and external vendors.
• Perform Root Cause Analysis (RCA) and implement preventive measures to reduce recurring issues.
• Manage user accounts, ensuring proper access control and security compliance.
• Support deployments in Production and UAT environments.
• Evaluate and test APIs using tools like Postman and Rest Client for seamless integrations.
• Work with SQL queries for data validation, campaign tracking, and issue resolution.
• Administer Linux systems, troubleshoot OS-level issues, and automate tasks using shell scripting.
• Collaborate with cross-functional teams and vendors
• Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• Basic knowledge of CI/CD tools (e.g., Jenkins, GitLab CI/CD) is a plus
• Strong analytical thinking and problem-solving mindset

Who We Are

Airwallex is a technology company that revolutionises the way businesses operate globally. Our financial infrastructure provides a modern technology stack for businesses to operate internationally, without the challenges of the current global financial system.

Businesses use Airwallex as their end-to-end global financial services platform. Whether it’s making or receiving payments from customers, domestically or internationally, Airwallex saves businesses time and money by offering real-time, reliable and cost-effective financial solutions. Our web and API solutions support businesses of all sizes, from small companies to large enterprises.

In this fast-changing digital world that is increasingly becoming borderless, our mission is to empower businesses of all sizes to grow in their own markets and around the world, and by doing so, contribute to the global economy.

You Will

• Working directly with developers, merchants and internal teams on post integration issues to provide technical support, consulting and best practices. External customers contact through tickets. Internal customers use different contact avenues depending on priority.

• Conducting test scenarios for technical issues with code, software, hardware, devices and endpoints.

• Installing and configuring test environments, payment APIs and ecommerce products.

• Communicating technical issues to customers and internal departments.

• Identifying irregularities in functionality and unexpected behaviors with Airwallex products and services.

• Developing in-depth technical information (sample code, log searching, FAQs) for distribution to customers.

Skills And Experience You Will Bring

• Bachelor's degree or above in Computer Science or relevant majors

• 2-5 years of working experience in either programming, technical support, implementation or relevant jobs.

• Excellent verbal and written communication skills in both English and Chinese, able to communicate clearly and appropriately with internal and customers.

• Strong troubleshooting and problem-solving skills

• Prioritization, well organized and detailed oriented on tickets handling, able to work on multiple urgent issues in parallel.

• Must have sufficient technical knowledge to communicate with the development team

• Strong willingness to provide exceptional customer service

• Demonstrated quick learning of technology and new products

• Experienced in the e-commerce, payment, fintech industry is a plus

Technical Skills:

• Experienced in one of the programming languages: Python, Java, php, C#, Java Script or shell scripting

• Familiar with Web Technologies, HTTP and HTTPS

• Experienced with REST, JSON, SOAP

• Experienced with SQL

• Familiar with Logstash, Kibana and Graylog

• Familiar with AliCloud and Google Cloud is a plus

• Good command of both English and Mandarin

Job Advertisement: Application Support Analyst (Landscape Projects)

Salary : $3600- $4200

Job Responsibilities

• Provide technical support for smart landscaping applications and systems (irrigation, lighting, IOT platforms)
• Troubleshoot issues in automation systems, sensors, controllers, and connectivity problems
• Monitor application/system performance to ensure smooth operation, up time, and data accuracy
• Support testing, commissioning, and handover of smart landscaping systems
• Maintain system logs, incident records, configuration changes, and technical documentation
• Coordinate with clients, consultants, subcontractors, suppliers, and internal teams for project delivery and issue resolution
• Assist in resolving operational issues affecting field and application systems
• Assist in budgeting, cost monitoring, procurement schedules, and resource planning
• Support procurement and vendor coordination for system upgrades or replacements
• Provide technical input for selection of IOT devices, automation platforms, and system improvements
• Support implementation of system updates, change requests, and corrective actions
• Assist in tender preparation and other project-related documentation as required
• Perform ad-hoc technical and operational tasks as assigned by management

Job Requirements

• Bachelor’s degree in information technology, Electronics & Communication Engineering (ECE), Electrical & Electronics Engineering (EEE), Mathematics, or equivalent discipline
• Minimum 3–6 years of experience in application support, technical support, or project coordination roles
• Strong understanding of sensors, embedded systems, and control systems
• Ability to read technical drawings and understand project documentation
• Basic understanding of project workflows; experience in construction or landscaping industry is an advantage
• Good analytical, troubleshooting, and problem-solving skills
• Ability to work in both office and site environments
• Willingness to work on shift basis and extended hours if required

Responsibilities:

• Respond to breakdowns and provide on-site technical and maintenance support
• Carry out routine repairs and troubleshoot installation issues
• Maintain daily transfer records for accurate tracking
• Perform basic cleaning and upkeep of machines
• Assist with ad-hoc machine and parts deliveries as needed
• Assist with office-based system setup
• Unbox, inspect, set up, and test new machines and accessories; handle system setup and documentation
• Coordinate delivery and urgent transfer of aesthetic machines with engineers and sales teams

Requirements:

• NITEC or Diploma in Electrical, Electronics, Mechanical Engineering or equivalent
• Fresh graduates welcome to apply
• Experience in machine delivery and maintenance servicing
• Strong technical troubleshooting and follow-up skills
• Knowledge of laser and aesthetic equipment is an advantageous
• Team player with a responsible attitude and willingness to learn

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to engg1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24121656 (CHEN JING WEI)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About Us:
Fractional Services is a strategic partner for start-ups and SMEs seeking to amplify their technological capabilities. Specializing in CTO-as-a-Service, Product Development, and Talent Expansion, we equip emerging businesses with the leadership and technical expertise needed to navigate the digital landscape effectively.

Our mission is straightforward: to make top-tier technology leadership and development accessible to smaller enterprises that are keen on scaling efficiently and sustainably. With a focus on practical, impact-driven solutions, we help our clients optimise their technology strategies without the overhead associated with building large in-house tech teams.

At Fractional Services, we value Integrity, Innovation, and Collaboration. These principles guide our approach to every project, ensuring that we not only meet but exceed the expectations of the businesses we serve. Our team of seasoned professionals is dedicated to fostering growth and enabling transformation by providing tailored services that address the unique challenges faced by start-ups and SMEs.

We understand the nuances of tech-driven business environments and offer flexible, scalable solutions that support our clients’ growth trajectories. We are more than a provider; we are a partner committed to your success, helping you leverage technology to gain a competitive edge.

Duration -1 year Contract
Local or PR preferable due to security check requirements
Level 1 Support - Lead Role 

Role Summary 

The IoT Support L1 Led is responsible for a frontline team in monitoring, troubleshooting, and supporting IoT devices and platforms for enterprise customers, ensuring high availability, timely incident resolution, and excellent customer experience. 

Key Responsibilities 

• Lead and mentor an L1 support team handling tickets, calls, and chats for IoT devices, gateways, and platforms. 
• Ensure timely triage, troubleshooting, and resolution of L1 issues; manage escalation to L2/L3 and engineering where needed. 
• Monitor device and platform health dashboards, alerts, and logs; coordinate response to incidents and service degradation. 
• Oversee onboarding and configuration of IoT devices (provisioning, connectivity, basic firmware/config checks) following SOPs.e.g. Biometrics, Scanner, Thumb-Print, Sensor etc 
• Implement and refine support processes, workflows, and knowledge base articles to improve first-contact resolution and response SLAs. 
• Track and report key KPIs (ticket volume, SLA adherence, MTTR, FCR, customer satisfaction) and drive continuous improvement initiatives. 
• Collaborate with product, engineering, and operations teams on recurring issues, root-cause analysis, and platform enhancement requests. 
• Coordinate support coverage and shift schedules; ensure proper handover and documentation across shifts and regions. 
• Contribute to customer onboarding, UAT/go-live support, and periodic service reviews as a technical operations representative. 

Requirements 

• Diploma or Degree in IT, Computer Science, Engineering, or related field. 
• 4–7 years (Supervisor) or 6–10 years (Manager) in technical/support roles, with at least 1–3 years leading a support or NOC team. 
• Hands-on experience with IoT/telematics/industrial devices, sensors, or gateways (connectivity, basic configuration, troubleshooting). 
• Good understanding of networking and cloud concepts (TCP/IP, VPN, MQTT/HTTP, REST APIs, dashboards/monitoring tools). 
• Familiarity with support tools (ticketing/ITSM, monitoring, remote support) and documenting SOPs and knowledge base articles. 
• Strong communication skills and customer-oriented mindset; able to work with both technical and non-technical stakeholders. 
• Experience in 24×7 or shift-based operations, preferably in IoT, logistics, or industrial environments, is an advantage. 

Brief Summary:
Join a dynamic team to provide essential support for business applications and databases, ensuring optimal functionality and performance. Leverage your expertise to drive system improvements and data management initiatives.

Responsibilities:

• Provide day-to-day support for business applications and databases, addressing application bugs and database errors efficiently.
• Integrate new features and translate business rules into structured data requirements and system specifications.
• Build and refine database frameworks to enable accurate reporting and effective data extraction.
• Develop conceptual, logical, and physical data models to enhance data structure integrity.
• Assist in the implementation of software patches, upgrades, and database migrations.
• Monitor database performance, identify areas for improvement, and apply tuning measures for optimization.
• Conduct system and application tests to ensure functionality and performance before new releases or updates.
• Manage user access to applications and databases while ensuring compliance with IT policies and security standards.
• Take charge of IT audits and business continuity planning.
• Perform backup tasks for IT system support and fulfill other assigned duties.

Requirements:

• Diploma or degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in application and database systems roles.
• Familiarity with SICS and SAP Business Intelligence is highly preferred.
• Strong knowledge of MS SQL databases and scripting languages.
• Proficient in database design, data modeling, and query optimization.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

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 You acknowledge that you have read, understood, and agree with the Privacy Policy. 

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