Total 5 Manager level Information Technology job vacancies

At DHL, our business is logistics, but people are our passion. With over 500,000 team members across 220 countries, we attract and retain exceptional talent. We are one of the most innovative and culturally diverse companies in the world, offering unmatched opportunities for personal and professional growth. We truly are a Best Place to Work.

eCommerce & Returns is a key driver of growth and a critical enabler in achieving our ambitious Strategy 2030 (2X30) goals. Through DHL Fulfillment Solutions (DFS), we aim to build modular, scalable solutions and strong decision-support capabilities that enable our countries and regions to design, sell, and deliver best-in-class customer solutions. Success requires close alignment with local and regional Business Development, Solution Design, and IT teams while navigating a complex and fast-paced stakeholder landscape.

The Regional Head of DFS APAC leads the regional agenda for DHL Fulfillment Solutions across two core Account Growth Streams (AGS), playing a critical role in delivering our 2030 growth ambition (€5.5bn globally and €670m in APAC). This role is responsible for translating global strategy into effective regional execution, strengthening operational excellence, and ensuring DFS solutions are scalable, repeatable, and aligned across all APAC markets.

The primary purpose of this role is to continuously enhance the DFS solution offering while providing strategic guidance to APAC countries on how to promote, design, implement, and deploy eCommerce and Returns solutions. This includes shaping key customer engagements and ensuring that solutions address local market needs while remaining aligned with global DFS standards and enabling scalability across regions.

If this sounds like a team you would like to join, keep reading.

Key Accountabilities

DHL Fulfillment Solution Development

• Define and execute the DFS development roadmap in collaboration with regional DFS leaders
• Set development priorities based on regional needs and customer-driven requirements
• Lead solution enhancements that impact both existing operations and new business opportunities in APAC
• Build and maintain strong partnerships with Business Development, Marketing, Commercial, and IT teams at both regional and country levels
• Ensure DFS solutions are adapted to regional market conditions, regulations, and operational requirements
• Act as a trusted advisor to cross-functional teams (“pack of wolves”) in selecting and applying the most effective solutions for key opportunities

Solution Scaling and Growth Acceleration

• Translate business requirements and bid strategies into actionable plans, particularly for complex regional tenders
• Enhance DFS offerings by introducing new functional and process modules
• Monitor market trends and competitor developments to continuously improve the DFS value proposition
• Guide IT, project delivery, and operations teams on effective and scalable solution implementation
• Act as a “deal closer” for large, strategic opportunities by building confidence with customers through strong cross-functional expertise
• Prioritize and steer IT development efforts in alignment with business needs
• Partner closely with Business Development teams to monitor pipeline performance and market feedback
• Strengthen feedback loops to improve solution quality, processes, and systems
• Build capabilities within the BD community through coaching, training, and hands-on deal support

Complex IT Development (Strategic Systems)

• Support the development and deployment of standardized, scalable IT templates across systems such as WMS, TMS, Carrier Management, and Returns platforms
• Collaborate with IT experts to define and refine system requirements and solutions
• Ensure thorough testing and quality assurance before deployment
• Act as Subject Matter Expert (SME) to support local and regional teams during bid and implementation phases
• Continuously review performance and identify opportunities for system and process improvements in collaboration with IT and operations teams

Responsibilities

Leading the technical excellence of the regional office (South East Asia + Australia/NZ), managing a dynamic consulting team, and acting as a cornerstone for recruitment and internal resource management. authority, and actively developing the regional consulting team

• Team Leadership & Management: Directly manage a diverse team of 12 consultants, ranging from junior new joiners to seasoned experts with 6+ years of experience. You will oversee their growth, performance and their day-to-day project dispatch.

• Account management & Business growth: Customer focus role, you actively engage with clients as a project director to grow our professional services business, especially with existing accounts.

• Functional expertise & Solutioning Mastery: you will lead workshops and leverage our mature product to present clear, finished-product options & client roadmaps. You must remain a highly efficient expert in Planisware to guide clients toward the best architectural decisions and highest solution vlaue.

• Talent Acquisition: Play a crucial role in shaping the future of the Singapore office. You will actively participate in the hiring process by running technical exercises during interviews, and assessing the technical and cultural fit of candidates.

• Resource& Quality Management: You will be responsible for dispatching tasks and projects, ensuring new team members are integrated efficiently and ramped up effectively on our methodologies. You will achieve this by running training sessions, and implementing quality-control processes like peer reviews and best-practice sharing.

Profile

• PPM Experience: 10+ years of experience in PPM implementation, including at least 3+years as a Project Director giving you the credibility to manage senior consultants.

• Track Record & Complexity: Proven history of delivering large-scale, multi-phase enterprise projects (12+ month cycles, six to seven-figure budgets) involving complex integrations and multi-stakeholder governance.

• Pillar & Domain Expertise: Strong understanding of Project Portfolio Management (PPM) and deep expertise in at least 1 of our core pillars: NPD,PCE, IT, or Life Sciences.

• Language & Communication: Exceptional written and verbal communication skills in English. Fluency in an additional regional language (e.g., Mandarin, Bahasa) is a strong plus for navigating APAC markets.

• Leadership & Mentorship: Proven ability to manage, inspire, and dispatch a large team. You knowhow to tailor your management style to support both fresh graduates and highly experienced technical consultants.

• Recruitment Acumen: Experience or strong interest in talent evaluation. You can comfortably design and run technical assessment exercises and confidently make hiring recommendations during advanced interview rounds.

• Technical Mastery: Ideally you are also a true configuration and architecture expert in Planisware (or a similar enterprise configurable product). You possess the advanced technical knowledge required to maintain and untangle complex customersupport issues and first implementation challenges.

• Industry Experience: Prior experience working for an Enterprise SaaS vendor

Why join the Singapore team

Working in the Singapore office offers a unique environment. We operate with the agility and energy of a start-up, but with the backing of a global leader. If you are looking to make a massive impact, this is the place to be.

• Agility & Fast Growth: We are a small, tight-knit, and rapidly scaling team. You won’t be just another cog in the machine; your technical leadership will be highlyvisible and will directly impact the company's growth.

• "Hands-On" Delivery & Product Mastery: In the APAC market, client expect our leaders to be true product experts. You will be empowered to roll up your sleeves, guide technical architecture, and act as a trusted advisor.

• Unrivaled Ownership & Versatility: We need versatile self-starters who thrive in a dynamic environment. You will wear multiple hats, from product expert to hiring manager. Because we have strong hiring needs, your role in recruiting and running interviews will directly shape the DNA of the consulting floor.

• Direct Impact on Customer Success: With less corporate layering, you will have a direct relationship with your clients and your team. You will be at the forefront of their success, seeing the immediate impact of your problem-solving on their business operations.

• Massive Market Potential: The APAC region is dynamic and full of untapped opportunities. You will be implementing solutions for net-new customers in a largely green field market, setting the standard for regional delivery excellence.

• Fast-Track Leadership Opportunities: Joining a rapidly growing regional hub at this stage naturally positions you as a foundational pillar of the office. As the team expands, so will your opportunities to step into broader leadership and strategic roles.

We are hiring a Technical Pre-Sales Manager (Network Solution) to join our collaborative and innovative environment. In this role, you will be responsible in focusing on technical sales, bridging the gap between client requirements and vendor products. 

Key Responsibilities:

• Attend client meetings to determine technical and business requirements, ensuring all necessary information is collected before developing solutions.  
• Create internal design configuration documentation, including process diagrams and technical explanations, and perform technical development for bespoke solutions within a structured framework.  
• Develop compelling sales proposals and technical documents highlighting cost savings and business benefits of CMI positioning and managed services offerings.  
• Oversee project execution by coordinating with partners and customers until successful delivery, ensuring alignment with client needs.  
• Write, develop, and deliver client-facing documentation such as demonstration materials, service propositions, RFIs, RFPs, and translations of client requirements.

Qualifications:

• Over 5 years of experience in Technical Pre-Sales, with expertise in managing the deployment of ICT/ISP Managed Services and end-to-end Enterprise Solutions.  
• Extensive knowledge of network, network security, IP & ICT solutions, including campus and wireless network design, deployment, and troubleshooting.  
• Strong proficiency in Cisco and Fortinet solutions, covering routing, switching, firewalls, and network optimization.  
• Skilled in preparing solution proposals, technical documentation, and presentations to support pre-sales and project delivery activities.  
• Familiar with network security concepts such as firewall policies, VPN, SD-WAN, and access control, with relevant security certifications a strong plus.  
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, MS Projects) and experienced in working closely with clients and internal teams to develop tailored network solutions.

Interested candidates may apply through the application system or send it to sg-rscontracting@morganmckinley.com. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

PRIMARY PURPOSE OF JOB:
Manage projects for global and prominent local clients, ensuring high standards and client satisfaction.

MAJOR RESPONSIBILITIES:

• Possess expertise in implementing enterprise systems, including Genetec, Ccure, AMAG, Lenel, Milestone and ProWatch.
• Develop detailed project plans, conceptual design, pre-construction design, establish key timelines, update programming design sheets, drawings, schematic design, reports, documentation and address compliance requirements.
• Oversee the design, installation, configuration, integration and testing of comprehensive security systems, such as CCTV, access control, gate barriers, Public Address System, intercom and intrusion detection alarms.
• Lead subcontractor kickoff meetings to align project objectives, schedule, timeline, installation and commissioning standards.
• Prepare and deliver presentations to stakeholders regarding project progress, actionable reporting and data analysis.
• Make strategic decisions within managed portfolios to promptly resolve issues and uphold project integrity.
• Responsible for new projects, A&A works, deployment of emerging technologies and solution delivery.
• Handle quotations for Globe Customers, Additional Alteration works, repairs, and replacements.
• Deliver ongoing technical and operational support to customers.
• Coordinate with contractors and third parties on system integration and project implementation.
• Perform root cause analysis on equipment failures to identify issues and recommend corrective actions.
• Ensure workplace safety by reviewing risk assessments onsite, conducting toolbox meetings, and performing regular PPE Inspections for service engineers and technicians.
• Identify, coach, develop and conduct performance reviews with direct report staff.
• Coordinate with service engineering teams to fulfill customer service level agreements (SLAs) and maintain positive client relationships.
• Review contract costing to ensure profitability.
• Submit all operational, incident, and management reports promptly.
• Create O&M manuals, handover checklists, payment schedule and delivery orders for projects, ensure documentations are signed or certified by customer and submit timely to finance for billing purposes.
• Follow up with customers regarding surveys, progress claim and outstanding payments.

REQUIREMENTS:

• Diploma or degree in Computer, Electronics/ Electrical/ IT Engineering, Computer Science or Telecommunication Engineering.
• 3-5 years of relevant experience in a similar filed.
• Demonstrates strong teamwork abilities, work independently and excels under pressure.
• Exhibits a positive attitude with a willingness to learn, initiative and sound decision making skills.
• Responsible with effective supervisory capabilities.
• Proficient in Office 365 applications, including Excel, Word, and Outlook email.
• Willingness to work overtime as required and adapt to global client time zones.
• Excellent communication and written skills when interacting with customers and colleagues.