Total 36 Manager level Information Technology job vacancies

We are seeking an experienced IT Security Manager (ITSM) to lead the implementation of IT Security Strategy across on-premises and cloud environments. The ideal candidate will work closely with internal IT teams and external vendors to uphold and enhance our cybersecurity posture.

Key Responsibilities:

1. Incident Response & Security Monitoring

• Work closely with SIRO/SIRM, IT Security Officer (ITSO) and SOC to monitor, detect, and respond to threats on-premises and on cloud.
• Lead Security Incident Response (IR) and post-mortem analyses for cybersecurity incidents arising from security threat events.
• Stay current with emerging threats, vulnerabilities, and threat intelligence related to cloud platforms.
• Disseminate security advisories, threat intelligence reports, security directives, and patch recommendations promptly to the relevant stakeholders in the agencies.
• Partake in tabletop exercises, security risk management activities, audits and third-party assessments to enhance incident response readiness.

2. Security Product Management

• Monitor security events on SIEM (e.g. Splunk, Cortex, Exa beam), perform event triage and analysis.
• Perform Vulnerability Assessments (Tenable Nessus) on applications (e.g. web client/server, mobile apps), networking and computing devices (e.g. firmware, Operating System).

3. Security Governance & Compliance

• Lead and conduct periodic security reviews to ensure adherence to IT Security Policies, Standards, Controls and industry best practices.
• Recommend and implement security initiatives and enhancement based on findings from tabletop exercises (TTX) and audits.
• Monitor and ensure compliance with secure configuration standards across network, systems and endpoint (i.e. CIS Hardening) at agencies.
• Analyse Vulnerability Assessment (VA) scan results, track and report remediation status according to the stipulated timeframe.

4. Network, Systems and Endpoint Security

• Manage, configure, and optimize security tools and platforms to ensure effective integration with network and IT infrastructure.
• Manage network, system, endpoint and runtime security of on-premises and cloud environments.
• Perform regular reviews of accounts for both on-premises and on cloud systems/applications.

5. Documentation and Reporting

• Implement and update security policies, technical baselines, Standard Operating Procedures (SOPs).
• Maintain documentation of security incidents, vulnerability assessments, security checklist, security controls and policies.
• Prepare and deliver regular reports to update security performance metrics, incident trends, compliance status and risk mitigation efforts.
• Ensure timely escalation and reporting of cybersecurity incidents to management and stakeholders.

6. Collaboration and Stakeholder Management

• Provide guidance and mentor a team of IT Security Officers (ITSOs).
• Collaborate with various IT teams (e.g. Infrastructure, Applications, Project) and external vendors to implement and maintain security controls and measures.
• Act as the key liaison with stakeholders (e.g. SIRO/SIRM, IT, Application Teams) and cloud service providers to align security practices with organizational cybersecurity strategies and compliance requirements.

Requirements:

Education & Experience

• Bachelor’s degree in information security, Computer Science, or related field.
• Minimum 5 years of experience in IT Security leadership role, with preferably 1 year in Cloud Security.
• Singaporean only.

Technical Skills

• Hands-on experience with security tools (e.g. SIEM, WAF, AV, EDR, PAM, DAM).
• Deep understanding of vulnerability management, threat analysis, and incident response processes.
• Good understanding of secure network design, endpoint security, and system hardening techniques.
• Familiarity with ICT security compliance frameworks, cybersecurity standards, and risk management practices.
• Familiar with IaC security (e.g. Terraform, CloudFormation) and CI/CD security.

Certifications

• Professional certifications such as CISSP or CISM or CISA is a must.
• Cloud certifications such as CCSP, AWS Certified Security, Specialty, Azure Security Engineer Associate or equivalent would be advantageous.

Other Skills

• Strong analytical and problem-solving skills with attention to detail.
• Effective communication skills, both written and verbal, with the ability to clearly articulate security risks and recommendations.
• Ability to work independently with minimal supervision and collaboratively within a team in a dynamic and fast-paced environment.
• Proactive mindset with a continuous improvement attitude towards cybersecurity operations.

About the Role

We are seeking a Senior Information Technology Support Manager with deep expertise in Oracle UIM to lead solution design, development, and support for telecom OSS/BSS environments. This role focuses on delivering scalable inventory solutions, driving system integration, and ensuring operational excellence across complex enterprise landscapes.

Key Responsibilities

• Translate inventory and business requirements into high-quality technical design documents

• Design and develop Oracle UIM cartridges using Design Studio aligned with defined architecture

• Model logical and physical inventory structures within UIM systems

• Support integration of Oracle UIM with OSS/BSS platforms and third-party systems

• Manage code build, deployment, and release activities across development and testing environments

• Troubleshoot, debug, and optimize UIM applications, web services, and integrations

• Collaborate with cross-functional teams to ensure seamless upstream and downstream system integration

• Provide technical leadership and guidance for delivery, support, and continuous improvement initiatives

Required Qualifications

• Strong hands-on experience with Oracle Communications Unified Inventory Management (UIM)

• Deep knowledge of Java, J2EE, Spring Boot, REST APIs, Oracle ADF, and microservices architecture

• Experience developing UIM cartridges using Oracle Communications Design Studio

• Proven experience in integrating UIM with OSS/BSS and third-party systems

• Knowledge of UIM APIs, rulesets, extension points, and web services (SOAP/REST, JMS)

• Experience with database technologies (Oracle Database, PL/SQL) and Unix environments

• Strong troubleshooting, analytical, and debugging skills

• Ability to work independently and manage complex technical problem-solving

Preferred Qualifications

• Experience with AWS services and Kubernetes-based deployments

• Understanding of Performance and Fault Management in telecom environments

• Knowledge of Oracle RODOD/RSDOD solutions

• Experience managing service order and engineering order workflows

• Familiarity with Git and modern CI/CD practices

• Leadership experience with team coordination and stakeholder engagement

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About the Role

We are seeking a Senior Information Technology Support Manager to lead the development, deployment, and support of Oracle OSM-based solutions within telecom OSS/BSS environments. This role is critical in ensuring stable operations, high-quality delivery, and continuous improvement of order management systems in complex enterprise landscapes.

Key Responsibilities

• Lead development, enhancement, and support of Oracle OSM solutions aligned with business requirements

• Design, develop, and maintain OSM cartridges using OSM 7.4.x

• Drive troubleshooting, debugging, and issue resolution across production and non-production environments

• Manage deployment activities, including release planning, version control, and environment promotion

• Implement and maintain automation plugins using XQuery and Java

• Collaborate with cross-functional teams to ensure smooth integration across OSS/BSS systems

• Provide technical leadership and guidance to development and support teams

• Engage with stakeholders to ensure effective communication and timely delivery of solutions

Required Qualifications

• Strong expertise in Oracle OSM development and OSS/BSS concepts

• Hands-on experience developing and maintaining OSM cartridges (OSM 7.4.x)

• Proficiency in Oracle Communications Design Studio

• Experience in automation plugin development using XQuery and Java

• Hands-on experience in deployment, release management, and production support

• Good understanding of PSR Model and Order Transformation Manager

• Knowledge of WebLogic administration and OSM installation

• Experience with version control, branching, and release management processes

• Strong analytical, debugging, and problem-solving skills

• Effective communication and stakeholder management skills

Preferred Qualifications

• Domain knowledge in broadband and dark fibre technologies

• Knowledge of cartridge versioning and lifecycle management

• Understanding of message flows across systems and integration patterns within OSM

• Experience in scripting for build and deployment automation

• Leadership experience with team coordination in delivery environments

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Company Overview

Modern Engineering Pte Ltd is a fast-growing Singapore construction firm specializing in renovation, M&E, civil engineering, and infrastructure projects. The company embraces digital solutions to improve operations and ensure long-term resilience.

Job Summary

Lead the management of IT infrastructure and enterprise applications to support Modern Engineering’s digital transformation. Drive cybersecurity, compliance, and system reliability while enabling staff through training and support.

Responsibilities

• Manage and optimize the company’s IT infrastructure, systems, and software solutions to ensure operational efficiency
• Implement and enforce cybersecurity and data protection measures to safeguard company information and assets
• Evaluate, deploy, and maintain enterprise applications including ERP, CRM, Xero, and AutoCAD for business needs
• Ensure continuous operation and security of network systems, cloud platforms, and data backup processes
• Monitor and maintain secure access control systems, including CCTV and IP integrations, to protect company premises
• Coordinate with vendors to procure IT equipment and manage system upgrades aligned with business requirements
• Ensure compliance with PDPA, MOM regulations, and relevant industry standards through regular audits and policy enforcement
• Lead internal IT policy implementation and conduct system audits to identify and mitigate risks
• Provide timely troubleshooting support and deliver IT training to company staff to enhance technology adoption

Required competencies and certifications

• Bachelor’s Degree in Computer Science, Information Systems, or Network Engineering
• Minimum 8 years of IT management experience, preferably within construction or infrastructure sectors
• Proficient in network administration, cybersecurity frameworks, system integration, and enterprise software management
• Familiarity with construction-related software such as AutoCAD, project management tools, and Xero

Preferred competencies and qualifications

• Certifications such as CISSP, CCNA, PMP, or ITIL are highly preferred for enhanced expertise
• Strong analytical, troubleshooting, and communication skills to resolve complex IT issues and liaise with stakeholders
• Ability to work independently with high accountability and perform effectively under pressure

Benefits

• Competitive salary commensurate with experience
• Annual performance bonus rewarding contributions
• Opportunities for leadership roles and professional development
• Supportive, performance-driven workplace culture

Our Commitment to Fair Hiring Modern Engineering adopts the Tripartite Standard on Recruitment Practices. We are committed to fair, merit-based, and inclusive hiring. All applications will be handled confidentially and assessed solely on skills and experience, regardless of age, gender, race, religion, or nationality.

Location: Outram Road (Tan Boon Liat Building) – Client sites islandwide

Salary & Benefits

• Basic Salary: Up to $7,000
• Transport Allowance: Car: $750/month, Motorcycle: $400/month
• Mobile Phone reimbursement
• AWS & Performance Bonus
• 18 Days Annual Leave
• Birthday Leave
• Comprehensive Medical Insurance

Working Hours

• Monday to Friday, 8:30 AM – 6:00 PM
• Night and weekend work may be required depending on operational needs

Job Summary

The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the end-to-end service and maintenance operations for security systems.
• Serve as the primary point of contact for clients on service and maintenance matters.
• Lead and supervise a team of Technical Officers and service personnel.
• Plan and manage service schedules, resource allocation, milestones, and project deliverables.
• Ensure timely completion of maintenance commitments and service requests.
• Manage client relationships, address concerns, and enhance customer satisfaction.
• Coordinate day-to-day operations and support the team in resolving technical and operational issues.
• Maintain and improve documentation of infrastructure, systems, and operational processes.
• Identify opportunities for process improvements, training, and service enhancement.
• Build and maintain strong technical relationships with existing and prospective customers.
• Set team targets, provide guidance, and support staff development and performance management.
• Communicate effectively with stakeholders to evaluate technical solutions and project requirements.
• Handle customer feedback and complaints professionally.
• Perform other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience with demonstrable record of success
• Good communicator with excellent coordination skills
• Ability to work with multiple discipline projects
• Committed individual with great initiative and strong problem-solving skills
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Kenneth Isaac Peter
Registration Number: R25127720
MCI Consulting Pte Ltd (EA Licence: 13C6730)

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Technology and Information Security Manager to oversee both hotel technology operations and corporate information security initiatives.

This role combines operational IT leadership with regional security governance and project management responsibilities. Focuses on supporting Paradox Singapore's technology infrastructure and day-to-day operations, while dedicated to corporate governance, information security, and enterprise-wide technology projects.

Responsibilities:

Property Cybersecurity & Data Defense

• Endpoint & Perimeter Security: Manage, monitor, and maintain 100% deployment coverage of Endpoint Detection and Response (EDR) agents across all local property workstations, front-desk pods, and back-office servers.
• Network Segmentation: Enforce and regularly audit the absolute logical isolation of guest networks (Guest Wi-Fi, In-room IPTV) from secure administrative and corporate data environments.
• Human Firewall Development: Design and execute localized scam-awareness briefings, phishing simulations, and mandatory cybersecurity onboarding training tailored specifically for high-risk frontline hotel staff.
• PDPA Compliance & Data Protection: Act as the on-site IT operational champion for the Singapore Personal Data Protection Act (PDPA). Ensure that the information collection, processing, storage, and disposal of PII strictly adhere to PDPA obligations.

Local IT Project Management & Execution

• Project Lifecycle Management: Lead the end-to-end delivery (initiation, scoping, procurement, implementation, and closeout) of local property-level technology upgrades, such as Opera Cloud POS, Document Management Systems (DMS) or PMS Integration refreshes.
• Change Control & User Acceptance Testing (UAT): Coordinate with local department heads to design UAT workflows and schedule maintenance windows, ensuring zero disruption to guest services and operational downtime during system cutovers.

Daily Operations & Systems Support

• Core Systems Escalation (L2): Act as the ultimate on-site escalation layer for critical hospitality hardware and software, including the Property Management System (PMS), POS platforms, and secure payment processing gateways.
• Business Continuity: Manage local IT operational expenditure (OPEX), verify the automated integrity of daily localized server and cloud backups, and maintain disaster recovery readiness

Enterprise Project Management & Architecture

• Tenant Unification & Consolidation: Serve as the Lead Regional Project Manager orchestrating the multi-phase consolidation of disparate property email domains and assets into a unified enterprise Microsoft 365 tenant environment.
• Identity Boundary Engineering: Design, build, and maintain a secure multi-site Active Directory forest architecture mapping out secure connections between regional property domains.
• Strategic Roadmap Delivery: Champion and execute infrastructure and security milestones aligned with the group’s overarching 5-year IT Strategic Roadmap.

Corporate Security Governance & Risk Management

• Vulnerability Orchestration: Manage group-wide enterprise network vulnerability scanning protocols. Schedule regular external and internal scans across all regional properties and hold local teams accountable to strict remediation timelines.
• Forcepoint DLP Administration & Oversight: Engineer, deploy, and manage the Forcepoint Data Loss Prevention (DLP) enterprise architecture across all regional property and corporate endpoints. Design and enforce centralized DLP rules, discovery policies, and data classification tags to monitor and prevent unauthorized exfiltration of sensitive guest and corporate data via email, web channels, USB, or cloud storage.
• Global PCI-DSS & PDPA Alignment: Point of contact for external security auditors. and reporting to demonstrate continuous, audit-ready compliance with global PCI-DSS standards and localized data privacy laws (such as Singapore's PDPA).
• Incident Response Playbooks: Standardize and update corporate Incident Response plans and business continuity guidelines. Logs from SIEM can be used to discover threats and incident consoles to triage, investigate, and mitigate potential internal data leaks or brand-level digital crises.
• Vendor Risk Management: Conduct rigorous security architecture reviews and data privacy assessments on all third-party APIs, hospitality booking engines, and enterprise software platforms before approving group-wide deployment.

Technical AI Safeguards & Governance

• Understand and lead Risk Governance & SaaS Management,
• Track data tier classifications, vendor SOC 2 compliance, and geographic data hosting locations.
• Establish and manage a centralized ERM (Enterprise Risk Management) SaaS registry and automated vetting workflow to catalog, risk-score, and govern all group-wide AI models, autonomous agents, and SaaS vendors before regional deployment.
• Established the policies used to build, monitor, and regulate AI models. Its goal is to ensure AI technologies remain safe, transparent, unbiased, and compliant with laws

Local Policy Localization & Operationalization

• Localized Policy Standards: Translate corporate IT blueprints into operational reality by authoring localized standard operating procedures (SOPs)

Corporate IT Policy Architecture & Global Governance

• Provide support to the Global Director, Information and Technology for policy review and audit compliance: the annual review and revision cycle of all corporate IT security policies, modifying standards based on shifting threat landscapes, emerging technologies (like Agentic AI), and global hospitality audit requirements (PCI-DSS)

Additional Responsibilities

• Undertake projects and assignments as directed by Corporate Management

Responsibilities

·      Define and drive the vision, roadmap, and maturity model for application security across the enterprise.

·      Align application security initiatives with business objectives, compliance requirements, and risk management frameworks.

·      Act as the primary liaison between development teams, security functions, and executive stakeholders.

·      Secure Development Lifecycle (SDLC) Integration

·      Embed security practices into the SDLC, including threat modeling, secure design reviews, and code analysis.

·      Champion DevSecOps principles, ensuring security automation and continuous integration pipelines are robust and scalable.

·      Provide guidance on secure coding standards, frameworks, and best practices.

·      Establish policies, standards, and metrics to measure application security effectiveness.

·      Conduct regular risk assessments and oversee remediation of vulnerabilities.

·      Lead and mentor a team of application security engineers and specialists.

·      Partner with product owners, architects, and developers to balance innovation with security requirements.

·      Build strong relationships with executive leadership to communicate risks, progress, and strategic priorities.

·      Evaluate emerging technologies, tools, and methodologies to enhance application security capabilities.

Qualifications

·      Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.

·      8+ years of experience in application security, software development, or cybersecurity, with at least 3 years in a leadership role.

·      Strong knowledge of secure coding practices, OWASP Top 10, and modern application architectures (cloud-native, microservices, APIs).

·      Hands-on experience with application security tools (SAST, DAST, IAST,RASP, container security).

·      Proven ability to lead cross-functional teams and influence executive stakeholders.

·      Excellent communication, leadership, and problem-solving skills.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Lead and manage SOC team resources to ensure 24x7 security event monitoring, incident response, and timely escalation of cyber threats.
• Maintain and enhance SIEM/SOAR platforms, including fine-tuning detection rules, log ingestion, and ensuring high availability and disaster recovery.
• Lead forensic investigations, threat hunting for IOCs and TTPs, and drive end-to-end SOC capability uplift projects.
• Prepare and present detailed incident reports, including root cause analysis and remediation recommendations, to management.

Requirements:

• At least a degree in Computer Science or related certifications.
• Strong hands-on expertise in SIEM/SOAR operations, incident response methodologies, and defence solutions across host-based and network-based layers.
• Familiarity with Singapore regulatory frameworks (Cybersecurity Act 2018, MAS TRMG, CCoP) and industry frameworks such as MITRE ATT&CK, OWASP Top 10, and Cyber Kill Chain.
• Proven team leadership with direct reporting experience.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job description

Like Google's own ambitions, the work of a Software Engineer goes way beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of engineers. You not only optimize your own code but make sure engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.

With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.

Additional job description

As the Software Engineering Manager for the newly formed software engineering team within the Cloud & Third-Party Security team in Singapore, you will be a foundational lead for our new, high-impact software engineering team. You will act as a technical leader to hire and manage software engineers and work cross-functionally with stakeholders across Google to enable achieving our risk reduction goals.

Qualifications

Job responsibilities

• Build and lead a team of software engineers, combining technical leadership and people management to build scalable products that identify and remediate security gaps in Alphabet's usage of public cloud infrastructure, third-party vendors, and SaaS.
• Drive the technical roadmap to support risk reduction goals by addressing ambiguous problems, identifying future work, and ensuring technical excellence and manageable complexity.
• Oversee engineering projects, drive key architectural decisions and influence strategies across partner security and software engineering teams while building strong collaborations.
• Partner with cross-functional roles (e.g., Security Engineers, TPMs) to define requirements and implement systems that enable the rollout of controls to reduce the risk of undermanaged cloud and third-party vendor usage.
• Cultivate a high-performing engineering culture by overseeing staffing, driving professional growth through mentorship, and leading career development and performance management initiatives.
  

Minimum qualifications

• Bachelor’s degree, or equivalent practical experience.
• 8 years of experience programming in Java, Python, Golang, C++ or equivalent codebases.
• 3 years of experience building software for data privacy or security (e.g., identity and access management).
• 3 years of experience in a technical leadership role.
• 2 years of experience in a people management or team leadership role.

Preferred qualifications

• Master's degree or PhD in Computer Science or related technical field.
• 5 years of experience in a people management or team leadership role.
• Ability to present complex technical concepts to technical and non-technical audiences.
• Strong ability to partner with global stakeholders to align team goals with broader organizational objectives.
• Ability to deliver against product deliverables in ambiguous environments.
• Proven track record of managing an engineering team, with a strong background in relevant security domains, particularly in cloud infrastructure and third party security controls.

Job Description:

• Handle Maintenance and Support related matters
• Identify & resolve gaps within Post-Sales Resources to ensure day to day Post-Sales operations are not affected
• Providing point of contact for support/project escalation relating to assigned product coverage
• Constantly working with product team leads on building the team capabilities and well equipped with skills on delivery of services
• Ensure projects are consistently follow up by project owners and push towards closure
• Exploring ways on optimizing implementation duration
• Ensure Calendar updates and Eworkorders process are in place
• Working closely with Pre-sales on incoming service delivery based on team capabilities.
• Work with Technical Lead on setting roles, responsibilities and monitor achievements of individual team members
• Point of contact for all Post-Sales relatedmatters on assigned product coverage

Requirements:

• Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
• At least 5 - 7 years relevant experience in IT industry
• Able to work independently as well as in a team environment
• Excellent interpersonal and communication skills

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Responsibilities:

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:

• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an APAC Payments Technology Strategy & Risk Manager for our client in Singapore which is a leading global investment bank.

What you can expect:

The role will sit within ITGPST (International Technology and Global Payments Solutions Technology) APAC Strategy and Innovation function, which works with Application Managers, Enterprise Control functions and COOs across the line of businesses to establish Payments Technology Strategy.

You will oversee the analysis of internal and external change drivers and curating forward looking technology strategy for Payments flows across the region.

What you will do:

• Manage senior stakeholders communication and reporting.
• Analyse current state of technology across payment products for 12 APAC Markets.
• Develop and socialize 3, 5 and 10 year technology strategy articulating change drivers and innovation opportunities.
• Drive risk engagement & management and issue identification;
• Foster the Identify, Escalate, Debate risk culture.
• Assess regulatory (eg MAS, HKMA, CBRC, OJK, RBI, etc) changes impacting technology and operations and drive related risk mitigation program with required stakeholders.
• Identify opportunities for enhancing or streamlining execution of technology management processes; partner across multiple divisions to execute.
• Assist business and process owners with identifying the most significant risks including Audit Issues, Self-Identified Audit Issues, Compliance Identified Audit Issues, Regulatory Issues
• Practice and promote good risk culture and risk management within ITGPST, leading participation in technology strategy activities.

Your background:

• Individual with Banking/Payments domain experience.
• Bachelor’s degree in IT with minimum 5-7 plus years of experience.
• Relevant experience in executing Product Owner or Business Analysis functions within Banking IT/Finance IT domain.
• Knowledge of APAC regulations, payment products & understanding of regulatory risk management preferred.
• Ability to ask right questions, conduct deep dives and communicate with relevant stakeholders are the most important, desired skills.

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Responsibilities

The role requires the applicant to design and conceptualise the integration of multiple physical security solutions to ensure solutions are cost effective, scalable and aligned to customers security needs.

• Collaborate Closely with the sales team to understand the clients requirements for physical security needs and requirements.

• Support and provide technical solutioning and support during the pre-sales process supporting the sales team during tenders for solutioning, costing and validation, including, product demonstrations, technical presentations, proof-of-concept activities, technical specifications, integration plans and compliance.

• Design and propose comprehensive integrated physical security solutions including but not limited to access control solutions, surveillance systems, ingress protection solutions.

• Collaborate closely with the project team to hand over the design concept, costing, etc for the next phase of project implementation.

• Work together with industry partners and vendors to ensure proposed solutions are robust in design and up-to date.

Requirements

Qualifications:

• Education: Bachelor’s degree in IT, Security, Engineering, or a related field.

• Experience: 5 years of experience in Integrated physical security pre-sales, system integration, or a related technical field.

• Relevant Skills:

  • Team Player with strong analytical and excellent problem-solving skills.

  • Ability to multi-task during peak season 

  • Strong presentation and communication skills

  • Strong understanding of Integrated physical security platforms and technologies

Licence no: 12C6060

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport 750 (car) or 400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

• Leadership role with team management exposure
• Permanent role with high job stability 

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for a new IT Manager to manage their Infrastructure and IT helpdesk team.

About the job

Your role involves:

• Managing the IT team. This includes hiring, assigning of work, performance review and etc
• Planning and designing infrastructure solutions for accurate service efficiency and effectiveness
• Leading infrastructure projects. This includes milestone planning and risk management across Asia
• Actively support vital cybersecurity initiatives, including phishing simulations, vulnerability assessments, and compliance checks.
• Creating Business continuity and disaster recovery plans
• Establishing service level management practices to ensure that the level of service from internal and external service providers are defined

Skills and experience required

As a successful applicant, you will have at least 10 years of experience in Infrastructure (Servers and networks). At least 4 years of team management experience in required for this role.

Exposure to security will be of added advantage. 

Whats on offer


This is an excellent opportunity to join a leading end user environment with team management responsibilities. You will get the opportunity to lead high value projects with exposure to latest technology.

To apply online please use the 'apply' function. Alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)

• Position: Technical Manager (CCTV / Security Systems / ELV)
• Location: Outram (Office-based)
• Working Hours: Monday to Friday, 8.30am – 6.00pm
• Salary (commensurate with experience): Up to $7,500 + Transport Allowance/Reimbursement + AWS + Performance Bonus + Mobile Reimbursement + Birthday Leave + Health Insurance
• Duration: Permanent
• Industry: Security Systems

Main Responsibilities:

• Lead and manage service and maintenance operations for security systems
• Supervise and guide a team of Technical Officers
• Act as the main point of contact for client service-related matters
• Plan service scope, resource allocation, and project timelines
• Ensure timely completion of maintenance and service commitments
• Manage client expectations and maintain strong relationships
• Handle service escalations, troubleshooting, and complaints
• Improve processes, workflows, and technical documentation
• Monitor team performance, KPIs, and service delivery standards

Requirements:

• Diploma or Degree in Electrical, Mechanical Engineering or related field
• At least 5 years of relevant experience or equivalent hands-on expertise in security / CCTV / ELV systems
• Experience leading a team or supervising projects is preferred
• Strong communication and client management skills to liaise with stakeholders and clients
• Hands-on experience in installation, testing, and commissioning is an advantage

Email to joie@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

AMC Founded in 2006, licensed by the Singapore Police Force, Police Licensing and Regulatory Department. offers custom security solutions suited to your demands. We work towards meeting the unique needs of every client, be it an enhancement to your current security set up or a complete overhaul that includes:

• Virtual patrolling
• Facial recognition access control
• Remote vehicular access control
• License plate recognition technology
• Visitor Management System

We are seeking a Senior Technical Manager to lead consulting-led enterprise transformation engagements across cloud platforms, infrastructure, and security environments.

This role is positioned within a requiring strong advisory, governance, and stakeholder engagement capabilities, alongside deep technical expertise. The successful candidate will guide through strategy, design, and execution oversight of large-scale, mission-critical programs, particularly in regulated and high-security environments.

Responsibilities

• Lead engagements to define digital transformation strategies, operating models, and technology roadmaps 
• Provide independent advisory services on cloud and enterprise infrastructure investments 
• Translate business objectives into technology-enabled transformation programs 
• Advise C-level stakeholders (CIOs, CTOs, CISOs) on risk, governance, and optimization strategies 
• Deliver business cases, feasibility studies, and cost-benefit analyses 
• Establish and manage program governance frameworks, KPIs, and reporting structures 
• Oversee end-to-end program lifecycle (strategy, planning, execution, and value realization) 
• Provide executive-level reporting, dashboards, and performance insights 
• Ensure alignment with client objectives, timelines, budgets, and quality standards 
• Advise on multi-cloud and hybrid architectures (Oracle Cloud Infrastructure, Microsoft Azure) 
• Provide oversight for cloud migration and modernization strategies 
• Guide architecture decisions ensuring high availability (HA), disaster recovery (DR), and scalability 
• Review and govern Oracle Database, Exadata, and ExaCC environments 
• Provide advisory oversight for design, build, and deployment programs 
• Coordinate across stakeholders in design, construction, commissioning, and operations transition 
• Advise on network infrastructure design, including structured cabling (copper, fiber, bulk fiber) 
• Oversee tenant fit-out and low-voltage systems integration from a governance perspective 
• Advise on enterprise security architecture and controls (IAM, network security, data protection, encryption) 
• Ensure alignment with security policies, regulatory requirements, and audit frameworks 
• Conduct risk assessments and mitigation strategies across cloud, infrastructure, and physical environments 
• Provide advisory support on vendor selection, contract structuring, and performance management 
• Oversee program financials including budget planning, forecasting, and cost optimization 
• Identify and manage commercial and delivery risks 
• Advise on implementation of ITIL and Site Reliability Engineering (SRE) practices
• Define SLA, SLI, and SLO frameworks and monitor service performance 
• Oversee incident, change, and release management governance 
• Ensure operational readiness and post-implementation stability

Requirements

• Minimum 15+ years of relevant experience in cloud infrastructure and enterprise systems, infrastructure delivery, and large-scale program or project management 
• Proven experience delivering cloud transformation programs (OCI, Azure) and infrastructure deployment projects 
• Strong technical expertise in multi-cloud and hybrid architectures, Oracle Database and Exadata platforms, and infrastructure and network cabling (copper, fiber, bulk fiber) 
• Experience in migration engineering, construction coordination, and system integration 
• Strong understanding of ITIL, SRE, and service management practices 
• Experience with security and compliance frameworks 
• Preferred: OCI certification to design and govern complex multi-cloud and hybrid architectures 
• Preferred: Azure certification for delivering large-scale transformation and programs using structured methodologies 
• TOGAF certification for applying enterprise architecture standards to align business and IT systems 
• PMP certification for executing program governance and risk management in multi-vendor environments 
• Experience implementing IT service management for operational stability and SLA compliance 
• Experience managing Agile delivery models across cross-functional teams

Company Overview

Established in 2010, Vinova is an award-winning development company specializing in mobile, web, and enterprise applications. We serve global clients across IoT, blockchain, fintech, banking, networking, and ecommerce, delivering quality and innovative digital solutions.

Job Summary

Lead and manage multiple strategic IT programs to deliver high-impact digital transformation initiatives aligned with business goals, focusing on CRM, CMS, and MarTech platforms for government and enterprise clients.

Responsibilities

• Lead and manage a portfolio of IT programs and projects from initiation through successful delivery, ensuring alignment with business strategy
• Define program scope, objectives, timelines, and KPIs to measure success and impact
• Oversee end-to-end delivery of CRM, CMS, and MarTech initiatives, ensuring quality and timely execution
• Coordinate cross-functional teams and manage interdependencies to optimize program outcomes
• Establish governance frameworks, reporting cadence, and performance tracking to maintain program transparency and control
• Engage with senior stakeholders, including enterprise and government clients, to align program goals and secure support
• Drive digital transformation initiatives by leading system integration and automation efforts
• Manage program budgets, vendor relationships, and resource allocation to maximize efficiency and cost-effectiveness
• Identify, assess, and mitigate risks to ensure timely and successful program delivery
• Ensure compliance with IT governance, cybersecurity standards, and regulatory requirements throughout program lifecycle

Required competencies and certifications

• Bachelor’s degree in Information Technology, Computer Science, or related field
• 9–14 years of relevant experience in IT project and program management
• Proven track record managing large-scale IT programs across multiple workstreams
• Strong experience with CRM, CMS, or MarTech platforms and ecosystems
• Prior experience delivering solutions for government and enterprise clients in CRM, CMS, or MarTech domains
• Strong understanding of SDLC, Agile, and Waterfall methodologies

Preferred competencies and qualifications

• Experience in digital transformation, system integration, and enterprise architecture
• Excellent stakeholder management and communication skills, including engagement with C-level executives
• Strong leadership skills managing cross-functional and distributed teams
• Proven experience managing budgets, timelines, and vendor performance

Preferred Certifications

• PMP (Project Management Professional)
• CITPM (Certified IT Project Manager) – Singapore-recognised certification

1. IT Operations & Infrastructure

• Oversee day-to-day IT operations including networks, servers, cloud services, hardware, and software
• Ensure high system availability, performance, and reliability
• Manage IT asset lifecycle (hardware, software, licenses)

2. Information Security & Compliance

• Establish and enforce IT security policies, standards, and procedures
• Monitor cybersecurity risks and implement preventative controls
• Ensure compliance with relevant regulations (e.g. PDPA, ISO standards if applicable)
• Lead incident response and disaster recovery planning

3. User Support & Service Delivery

• Manage IT support services (internal helpdesk or outsourced)
• Ensure timely resolution of IT issues and user satisfaction
• Develop user guidelines, training, and documentation

4. Project & Change Management

• Lead IT projects such as system implementations, upgrades, and migrations
• Translate business requirements into technical solutions
• Manage timelines, budgets, risks, and stakeholders

5. Vendor & Budget Management

• Evaluate, select, and manage IT vendors and service providers
• Negotiate contracts and service-level agreements (SLAs)
• Prepare and manage the IT budget, ensuring cost efficiency

6. Strategy & Continuous Improvement

• Develop and maintain IT roadmaps aligned with business strategy
• Identify opportunities for automation, digitalisation, and process improvement
• Stay current with emerging technologies and industry best practices

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279