Total 5 Manager level Information Technology job vacancies

1. Serve as the primary point of contact for enquiries, delivering timely and professional responses across multiple communication channels

2. Maintain and manage the database to support accurate outreach, engagement tracking, and relationship management

3. Plan and execute local and overseas engagement activities, and manage presence across social media platforms and the corporate website

4. Curate and feature community success stories while continuously enhancing programmes through surveys, focus groups, and innovative ideas

5. Monitor and evaluate engagement outcomes, prepare reports, and benchmark initiatives against industry best practices

6. Manage budgets for all engagement activities and partner with internal teams, including Career Services, to connect members with relevant opportunities and lifelong learning initiatives

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

THE ROLE: Head of English and Learning Support

The Head of English and Learning Support provides strategic and operational leadership to enhance students’ English language proficiency and academic success across their entire study journey at Kaplan Singapore.

The role focuses on the design, delivery, and continuous improvement of English language support initiatives, including both the preparatory English programs (IGCSE English, pre-degree/pre-diploma students) and ongoing learning support embedded throughout students’ academic programmes. These supports may be delivered in-class and out-of-class, ensuring students are equipped with the language and academic skills required for learning success.

The role also involves overseeing quality assurance, staff management, and the development of targeted learning support strategies aligned with institutional goals and student needs.

Key Responsibilities:

Academic Leadership

• Provide academic leadership for English language development and learning support services across the student population in Kaplan Singapore
• Drive strategic initiatives that strengthen English for Academic Purposes and academic skills for diverse student cohorts.
• Promote innovative, student-centred approaches to language support delivery, both embedded within curriculum and as supplementary support.

Curriculum & Programme Development

• Collaborate with teaching teams to integrate language development into teaching and assessment practices.
• Support faculty in adopting strategies for language-sensitive teaching and cultural-responsive classroom practices
• Collaborate with internal and external partners to enrich curriculum design and teaching materials.
• Promote alignment between programme outcomes and institutional goals.

People & Resource Management

• Lead and support academic staff, including performance reviews, workload planning, and mentoring.
• Facilitate staff development in language pedagogy, English test preparation, and academic skills support
• Ensure optimal use of facilities and resources while maintaining safety and operational efficiency.

Student Experience & Support

• Champion a holistic approach to student learning support, focusing on language proficiency as a key success factor.
• Develop targeted support for at-risk students and those requiring additional language development.
• Monitor and enhance student engagement with English support services

Quality Assurance & Compliance

• Ensure academic activities comply with institutional policies and external accreditation requirements.
• Maintain robust quality assurance processes, including academic audits and ongoing enhancement efforts.
• Support regulatory reviews and monitor key metrics such as enrolment, retention, and class sizes to drive sustainable growth.

General Responsibilities

• Support the implementation of cross-departmental initiatives and strategic goals.
• Deliver teaching duties in line with institutional workload expectations, approximately 200 hours annually.
• Undertake additional duties or projects as assigned by senior leadership.

Qualifications and Skills:

Education

• Master’s Degree in a related discipline. PhD candidates will be given priority consideration.

Minimum Years of Experience

• 10 years’ experience in a multi-cultural setting at a higher educational institution or equivalent.
• A minimum of 3 years managerial experience.

Knowledge, Skills & Abilities

• Strong understanding of curriculum design, academic leadership, and higher education administration.
• Experience with digital learning tools and blended/online delivery modes.
• Proven ability to lead and support academic teams, manage resources, and drive staff development.
• Excellent communication, interpersonal, and people management skills.
• Ability to support change and continuous improvement within an educational setting.
• Awareness of trends and challenges in the private higher education sector, both locally and globally.

Other Information

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge

Join SingHealth Academy's Group Education team and play a central role in shaping healthcare education across Singapore's largest public healthcare cluster. You will be part of a core team that formulates strategies and implements initiatives to strengthen SingHealth's education pillar, working directly with healthcare institutions, medical schools, and the Ministry of Health.

We are seeking a Senior Manager to oversee a team and lead the management of Pre-Employment Clinical Training and Workplace Training at the cluster level. You will coordinate education matters across SingHealth, manage significant funding streams, and ensure our clinical training programmes meet national standards whilst supporting the development of healthcare educators throughout our network.

What You Will Do:

You will serve as the central coordinator for clinical training matters at cluster level, managing training funds from the Ministry of Health (MOH) whilst overseeing required agreements for clinical training initiatives. Your role involves overseeing the operations of the team under your supervision, preparing annual reports and presentations for stakeholders including MOH and SingHealth leadership, and streamlining processes across campus and institutional education offices for effective data collation and reporting. You will provide strategic oversight of faculty development funds for our Academic Medical Centre and harmonise available funding sources to ensure long-term sustainability. Additionally, you will process faculty appointments, coordinate Workplace Training Grant operations, and provide guidance and performancemanagement for your team.

Job Requirements:

• At least 8 years of working experience with 2 years in management capacity
• Relevant experience in healthcare or tertiary education industry will be advantageous
• Good oral and written communication skills with demonstrated writing flair preferred
• Strong organisational skills with attention to detail and priorities
• Strong interpersonal skills and critical thinking abilities
• Analytical and problem-solving
• Energetic, self-driven, and meticulous approach with ability to lead multiple projects
• Good team player with ability to work independently

Key Responsibilities:

A. Leadership/Vision

• Align vision and direction for new Junior Programme and conceptualise appropriate instructional initiatives that are in line with the school’s strategic plan and needs of the students.

• Provide professional leadership for the areas-in charge so as to ensure high quality teaching and ensure improved standards of student outcomes. 

• Design and spearhead the implementation of the curriculum of the 6 learning domains and new initiatives. 

• Communicate and lead the new Junior Programme in initiatives and duties which will bring out positive school effectiveness and improvement. 

• Communicate with different stakeholders and foster positive and effective collaborations.

B. Strategic Planning and Administration

• Contribute to school’s new Junior Programme, strategic planning and review process.

• Set well defined department goals, objectives and performance targets.

• Prepare action plans which includes scheme of work and deployment of staff.

• Oversee setting of assessment tools to ensure consistency and relevance.

• Conceptualise and introduce appropriate activities and programmes that are in line with school goals.

• Work with senior teachers/subject heads to ensure consistency in the delivery and assessment of subject.

• Work with coordinators to plan and monitor programmes/events/initiatives.

C. Development and Management of Staff and Level Teachers/Teacher-aides/Coordinators

• Guide and lead the team in the implementation of school initiatives.

• Provide feedback and act as mentor to the staff on issues relating to the curriculum, teaching and learning, class management and communication with parents.

• Check level teachers’ weekly lesson plans and provide monthly level report on teaching-learning, staff morale, school programme and students’ performance to the Principal/Vice Principal.

• Supervise and monitor progress and achievement of work outcomes of teachers.

• Review and evaluate the performance of teachers/teacher aides.

• Provide feedback and mentoring to help teachers improve their performance level.

• Identify training and developmental needs for teachers and plan for relevant training activities.

• Involve staff in projects/programmes to optimize their potential and develop their capability.

• Provide an effective communication link between the senior management of the school and the area/s of delegated responsibility.

D. Professional Development

• Engage in continual development in professional expertise, managerial and leadership skills.

• Act as mentor to teachers.

• Facilitate professional development of subject teachers by doing professional sharing.

E1. Management of Processes

• Monitor and assess students’ performance and development.

• Conduct data analysis of results and evaluate learning outcomes of instructional programmes under department/committee.

• Structure new programmes/ workshops to introduce new teaching methodologies to improve learning outcomes.

• Explore various assessment modes and use information for improving students’ outcomes.

E2. Management of Resources

• Plan and manage allocated budget for instructional programmes.

• Oversee the proper allocation, management and usage of teaching-learning resources.

F. Administrative Duties

• Undertake and oversee administrative duties specified by the Principal.

Job Requirements:

• Bachelor’s degree in special education or other relevant qualifications.

• Dynamic and motivated individual with good organizational, interpersonal and communication skills

• A visionary leader that can lead a team to achieve organization outcomes

• Good command of verbal & written English

• Willing to work occasionally after school hours and on weekends.

• Competency in Microsoft Office Applications is a must. 

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Stakeholder Management:
• Develop and manage relations with partner universities through regular communications.
• Facilitate annual placement projection and negotiation exercise with partner universities.
• Willing to travel when required to maintain and build relationships with partner universities.
• Programmes and Events Management:
• Plan, promote and execute events such as SMU's Global Education Fair, Orientation, Farewell, dialogue sessions and other student outreach and programme publicity initiatives for inbound/outbound students.
• Provide necessary support and guidance to the students (outbound SMU students and inbound international students) throughout the programme which includes managing the team's role-based mailbox, answering programme-related enquiries as well as engaging students via social media.
• Conduct surveys, analyse findings and prepare reports on students' study abroad or study at SMU experiences, and learning outcomes.
• Be part of the team who facilitate daily operations of the exchange programmes such as onboarding processes, outreach activities, promotion collaterals, credit transfers, billings & logistics.
• Work closely with SMU schools and offices to ensure full compliance with study abroad safety protocols.
• Special projects:
• Work together with the team to improve and enhance effectiveness and efficiency of operational/work processes.
• Lead and manage various programme related projects, to assemble teams to deliver on these projects.
• Other duties as assigned.

• Postgraduate qualifications or Bachelor's degree in any discipline.
• Strong understanding of operations within the global education sector.
• 6 to 8 years of relevant experience in developing and managing global student programmes at the university level and/or organising cross-cultural student events.
• Excellent written and verbal communication skills, with confidence and effectiveness in cross-cultural environments.
• Proactive self-starter with strong analytical, critical thinking and problem-solving abilities.
• Collaborative team player who is resourceful, resilient, and able to thrive in a fast-paced, results-driven and dynamic environment.
• Meticulous and detail-oriented, with a strong appreciation for thorough planning and proper documentation.
• Able to manage multiple competing priorities within tight deadlines while maintaining a high level of accuracy.
• Digitally savvy, with strong IT and social media proficiency.
• Experience in graphic design tools (e.g. Canva, CapCut) and automation platforms (e.g. Power Automate) would be an advantage.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.