The Senior Program Executive plays a multi-functional role in supporting human resource, procurement, governance, and business continuity functions. The incumbent contributes to strengthening organisational effectiveness by driving sound HR practices, ensuring robust governance and regulatory compliance, maintaining procurement integrity, and supporting organisational resilience through business continuity planning.
This role requires a high degree of autonomy, strong analytical capability, and the ability to manage diverse responsibilities in a structured and compliant manner.
Key Responsibilities
1. Human Resource Support
Partner the HR & Administration Manager to deliver both strategic and operational HR outcomes:
- Support end-to-end recruitment and onboarding, including workforce planning coordination, candidate management, and orientation
- Administer and review compensation & benefits programmes, ensuring alignment with organisational policies and market practices
- Coordinate and implement learning & development initiatives, including training needs analysis and programme evaluation
- Support performance management processes, including appraisal cycles, calibration, and follow-up actions
- Contribute to succession planning and talent management initiatives
- Prepare, analyse, and present HR reports, dashboards, and workforce analytics to support management decision-making
- Assist in the review, enhancement, and communication of HR policies and procedures
- Support employee engagement and organisational development initiatives
- ·Provide reliable and timely support on day-to-day office administrative, HR operations and employee matters
2. Procurement Support
Ensure procurement processes are well-governed, transparent, and audit-ready:
- Review and update procurement policies and procedures to ensure continued relevance and compliance
- Monitor adherence to procurement guidelines and flag non-compliance or control gaps
- Maintain and ensure accuracy of the procurement contract/agreement register
- Support vendor documentation, evaluation, and tracking, ensuring proper record-keeping and audit readiness
3. Governance & Business Continuity Management
Support organisational governance, regulatory compliance, and riskmanagement frameworks:
- Perform the role of Documentation Officer:
Maintain, review, and update organisational documents, templates, and SOPs to ensure accuracy and version control
- Support compliance with governance requirements, including:
Code of Governance for Charities and Institution of a Public Character (IPC)
Regulatory submissions, audits, and reporting obligations
- Deputise the Data Protection Officer (DPO):
Ensure organisational compliance with the Personal Data Protection Act (PDPA)
Review, develop, and implement data protection policies and processes
Manage data-related queries, incidents, and risk reporting, including escalation where necessary
Support Business Continuity Planning (BCP):
- Coordinate annual BCP exercises and simulations
- Work with departments to ensure BCP readiness, documentation, and continuous improvement
4. Other Duties
- Undertake ad hoc projects and assignments as directed by the HR & Administration Manager
- Support cross-functional and organisational initiatives, including process improvement and digitalisation efforts
Qualifications & Experience
- Degree in Human Resource Management, Business Administration, Social Sciences, or a related discipline
- At least 10 years of relevant experience, with exposure to HR, administration, or governance functions
- Experience in the social service, charity, or public sector will be an advantage
- Working knowledge of:
Singapore employment practices and legislation
Personal Data Protection Act (PDPA)
Charity governance frameworks (e.g., Institution of a Public Character (IPC)requirements)
Key Competencies
- Strong analytical thinking and problem-solving skills with attention to detail
- Ability to manage multiple portfolios and competing priorities effectively
- Sound understanding of HR operations, governance, and compliance frameworks
- Strong communication, writing, and stakeholder management skills
- High level of integrity, discretion, and accountability, especially in handling confidential information
- Proactive, resourceful, and able to work independently and collaboratively
- Proficient in Microsoft Office applications (especially Excel and PowerPoint); familiarity with HR systems or data tools is an advantage.
