Join our team at the golf driving range at Arena Country Club, Upper Jurong, Singapore. We are looking for friendly and service-oriented individuals to join us as a Customer Service Officer. As the first point of contact, you will play an important role in creating a welcoming experience for guests while supporting front desk operations, guest enquiries, event coordination, and daily operations. If you enjoy customer service and working in a dynamic sports and hospitality environment, we’d love to hear from you.

CORE RESPONSIBILITIES:

• Welcome guests and providing a professional front desk service.
• Handle enquiries, bookings, check-ins, equipment rentals, and provide information on services, promotions, and events.
• Assist with quotations, event coordinating, and administrative support.
• Support daily operations and administrative a clean and organized reception area.
• Handle guest feedback and resolve issues promptly, escalating matters to management when required.
• Promote membership packages, programs, and other services where appropriate.
• Coordinate closely with operations, F&B, coaching, and events teamsto ensure seamless guest experiences.

JOB SPECIFICATIONS:

• Diploma or higher qualification in hospitality, tourism, business or a related field.
• Able to work flexible shifts including weekends and public holidays.
• Prior experience in customer service, front‑desk, hospitality, sports, or recreational environments is preferred.
• Strong communication and interpersonal skills with a friendly, professional, and guest‑oriented attitude.
• Able to multitask, solve problem independently, and work well in a fast-paced environment.
• Proficient in Microsoft Office applications and booking systems.
• Interest in golf or sports is an advantage.

⏰ Working Hours:

• 5-6 days a week (Rotating shifts / Night shifts available)

Hi! We are an Art Jamming Café at 313@somerset looking for full-time service crew :)

Jobscope

• Bringing of customers into Café & introducing Art Jamming Area
• Drinks preparation, Simple food preparation
• Simple maintenance of cleanliness of Café
• Cashiering
• Bonus: Willing to interact with customers

Requirements:

• Able to speak English
• Customer-oriented, good customer service
• Cheerful & Positive attitude
• Hardworking, willing to learn, no taking MCs as and when you like as manpower is important

Work commitment

• 50h/week for FT, Singaporeans/PR only
• Able to commit to working on Sat AND Sun. Shifts can be discussed.
• Long term commitment preferred

Benefits

• Skills development (Latte Art, Food presentation)
• Annual Leave
• Performance Bonus
• Staff Discounts
• Pay depends on attitude, experience, working days and hours

Please include a CV/brief description about yourself & experiences. Successful applicants will be invited for a short interview within 1 week of application.

Ideal Start Date: Start - Mid July

Job Type: Full-time

Pay: $2,200.00 - $2,700.00 per month

Benefits:

• Employee discount
• Food allowance
• Performance & Sales Bonus

Key Responsibilities:

Operational & Service Management:

- Oversee daily food service operations, ensuring smooth workflow and timely service.

- Develop and enforce standard operating procedures (SOPs) for kitchen and service areas.

- Ensure food quality, presentation, and portion control meet company and regulatory standards.

- Monitor and maintain food safety, sanitation, and hygiene compliance (HACCP, FDA, local health codes).

- Manage food preparation and service to optimize speed and efficiency.

Staff Leadership & Training:

- Hire, train, and supervise kitchen and front-of-house staff.

- Schedule and assign shifts to ensure adequate coverage during peak hours.

- Conduct performance evaluations and provide ongoing coaching and feedback.

- Foster a positive work environment that promotes teamwork and efficiency.

Customer Service & Quality Assurance:

- Ensure excellent customer service and handle customer complaints promptly.

- Monitor customer feedback and implement service improvements.

- Work with chefs and service teams to enhance menu offerings and service experiences.

Inventory & Cost Control:

- Oversee food purchasing, inventory management, and stock control to minimize waste and costs.

- Develop budgets and monitor financial performance, including cost control and revenue growth.

- Negotiate supplier contracts and maintain good relationships with vendors.

- Implement portion control and waste reduction strategies.

Compliance & Safety Management:

- Ensure adherence to all food safety, hygiene, and workplace safety regulations.

- Conduct regular health and safety audits and staff training.

- Stay up-to-date with industry regulations and implement necessary changes.

Technology & Process Improvement:

- Utilize POS systems, digital ordering, and inventory management tools.

- Analyze operational data to improve efficiency and service speed.

- Implement innovative food service trends and customer engagement strategies.

Qualifications & Skills:

- Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).

- Proven experience in food service management, restaurant operations, or institutional dining.

- Strong leadership, organizational, and problem-solving skills.

- Knowledge of food safety regulations (HACCP, ISO).

- Excellent communication and interpersonal abilities.

- Ability to work in a fast-paced, high-pressure environment.

- Proficiency in restaurant management software, POS systems, and scheduling tools.

Interested parties, please WhatsApp your updated resume to +65 8838 7279.

DRIVER

• Ensuring the smooth running of ceremonial services.
• Able to communicate effectively with Agents and Customers.
• Ensuring adequate safety precautions on site.
• Attending site meetings, if any.
• Liaising with vendors on deceased photograph printings and name tag printing on niche cover.
• Ensuring cleanliness and tidiness of site.
• Any other jobs assigned by HOD/ Supervisor from time to time.
• Implementation of calling and confirming with Agents / Customers on services booking (1 day before service date).
• Coaching and mentor team mate
• Standardize all procedures like check-in, Anling, Bone picking etc.

QUALIFICATION

• Primary / Secondary / NITEC in any discipline.
• Minimum 1 year working experience.
• Excellent interpersonal and communication skills.
• Valid Class 3 license with good driving records

EXPERIENCE / SKILL REQUIRED

• Positive Attitude.
• Willing to learn.
• Able to work independently as well as in a team
• Able to communicate effectively in bilingual.
• Able to work shift, weekends and public holidays.

Job Description

• Industry/ Organization Type: Accommodation
• Position Title: F&B Hotel Service Crew
• Working Location: Cityhall
• Working Hours: 6 days (Shift work)
• Salary Package: Basic salary up to $2,400 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Serve food and beverages to guests.
• Assist guests with their needs and guide them to their seats.
• Ensure utensils, tables, and buffet areas are clean and properly set up.
• Recommend a la carte menu items to guests.

APPLY NOW!!!

• At least 1 year of experience in a hotel or F&B industry.
• Great interpersonal skills.
• Ability to promptly respond to customer needs.
• Available to work on weekends and public holidays.
• Available roles: F&B Captain & F&B Servers.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #72299 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

F & B Service Ambassador / Crew Leader

Working Hours: 6 days work week and able to work on weekends / public holiday [ 44hrs ]
Location: Dempsey / Dairy Farm / Eng Kong Park / Namly / Serangoon Garden / Swan Lake
Salary: Up to $ 2800

Requirements:

• At least GCE “N” level or its equivalent
• Preferably 1 year working experience in F & B – cafes / restaurants / similar capacity
• Entry Level is welcome
• Able to work on weekends / public holiday
   

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health / sanitation regulations
• Any other ad-hoc duties base on operational needs

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Critical Tasks

Safety and Security

1. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
2. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
3. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
4. Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
5. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
6. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
7. Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures

1. Protect the privacy and security of guests and coworkers.
2. Follow company and department policies and procedures.
3. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
4. Maintain confidentiality of proprietary materials and information.
5. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
6. Perform other reasonable job duties as requested by Supervisors.

Guest Relations

1. Address guests' service needs in a professional, positive, and timely manner.
2. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
3. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
4. Thank guests with genuine appreciation and provide a fond farewell.
5. Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
6. Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
7. Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
8. Assist other employees to ensure proper coverage and prompt guest service.

Communication

1. Speak to guests and co-workers using clear, appropriate and professional language.
2. Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Working with Others

1. Support all co-workers and treat them with dignity and respect.
2. Develop and maintain positive and productive working relationships with other employees and departments.
3. Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

1. Comply with quality assurance expectations and standards.

Physical Tasks

1. Read and visually verify information in a variety of formats (e.g., small print).
2. Stand, sit, or walk for an extended period of time or for an entire work shift.
3. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
4. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
5. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
6. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
7. General Food and Beverage Services
8. Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
9. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
10. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
11. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
12. Pick-up trays and clean tables as needed to ensure a clean dining area.
13. Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
14. Thank every guest upon departure, invite them to return, and wish them a fond farewell.
15. Retrieve and deliver food and beverage orders in a timely manner.
16. Perform other reasonable duties as requested.

Assists Management

1. Communicate with guests, other employees, or departments to ensure guest needs are met.

Closing

1. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Beverage/Coffee Cart

1. Inspect the cleanliness and presentation all china, glass, and silver prior to use.
2. Prepare drink orders for guests according to specified recipes using measuring systems.
3. Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.
4. Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.

Banquet

1. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
2. Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
3. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, wares and equipment according to company standards.
4. Set up, operate, and troubleshoot audio-visual (AV), projection, lighting, and conferencing equipment, devices, and systems, ensuring all equipment is operational prior to use.
5. Bus tables by removing and separating tableware, plateware, glassware, and flatware.
6. Monitor tableware to ensure it is presentable to guests, including checking for cleanliness, cracks, and chips.
7. Break-down, remove, and secure AV equipment and related equipment, devices, and systems promptly following an event.
8. Respond to and try to fulfill any special banquet event arrangements requested by guest.
9. Replenish buffet items to ensure consistency and freshness in presentation from opening to closing.
10. Follow up on special banquet event arrangements requested by guest to ensure compliance.
11. Assist and instruct guests/customers regarding proper usage and operation of AV equipment and Internet.
12. Inspect the cleanliness and presentation all china, glass, and silver prior to use.

In-Room Dining

1. Take room service orders over the phone, answering any questions regarding the menu, inputting order into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy, and providing expected delivery time.
2. Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
3. Notify guests and management of delays in service delivery and record any issues or complaints via GXP system.
4. Deliver VIP amenities and F&B orders to guest rooms and suites as per sequence of service and standard.
5. Collect, clear and remove trays and trolleys from corridors and guest rooms

Cash/Bank Handling

1. Process all payment methods in accordance with Accounting procedures and policies.
2. Follow property control audit standards and cash handling procedures (e.g., blind drops).
3. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
4. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
5. Transport bank to/from assigned workstation, following security procedures.
6. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.
7. To ensure and follow established procedures and compliance as per LSOP guidelines.

Steps of Service

1. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
2. Check in with guests to ensure satisfaction with each food course and/or beverages.
3. Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
4. Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.

Any other duties as may be assigned from time to time.

Job Requirements

• Candidate must possess at least a Professional Certificate/NiTEC, any field.
• Previous F&B experience is a big plus. Fresh graduates are welcome too.
• Great conversational skills and teamwork oriented.
• Positive outlook and outgoing personality.
• Able to start work within short notice.
• Selected candidates may be posted to any F&B outlets in the Hotel.

about the company.
A well-established multinational organization with an expansive global footprint and a collaborative, forward-thinking corporate culture.

about the job.Take on a strategic leadership position orchestrating the complete design, alignment, and implementation of core enterprise order-to-cash business frameworks.

• Lead comprehensive process blueprinting covering customer account setups, global pricing matrices, billing routines, and accounts receivable workflows.

• Configure specialized customer service modules to manage long-term agreements, automated notifications, service orders, and resource-based invoicing linked to broader plant maintenance networks.

• Standardize diverse, fragmented regional transaction models, pricing structures, and billing lines into a single, cohesive global enterprise template and unified invoicing system.

• Manage cross-module linkages and core business platform connection pathways utilizing modern enterprise integration suites.

• Drive business fit-to-standard workshops, playback sessions, custom enhancement designs, and user acceptance phases while overseeing a balanced onshore and offshore project delivery team.

skills and experience required.

• Minimum twelve to fifteen years of professional experience, including extensive hands-on expertise with sales distribution models and customer service modules within enterprise platforms.

• Proven track record leading multiple end-to-end global template rollouts as a functional track lead for major enterprise system upgrades.

• Specialized technical proficiency configuring complex service contracts, resource tracking workflows, and core client accounts management systems.

• Comprehensive knowledge of cross-platform integration strategies, system testing lifecycles, and user training management.

• Strong leadership and communication capabilities to act as the primary liaison for senior business stakeholders and manage hybrid delivery teams.

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan . (EA: 94C3609 / R1440037)