Total 7 F&B / Tourism / Hospitality job vacancies

Location: Orchard

Working Hours: 5 days work week, shift rotation required

Be the First Smile Guests See

Our client is a leading global hospitality company. They are looking for a passionate and service-oriented Front Desk Agent to join our hospitality team. As the face of the hotel, you will play a vital role in creating memorable guest experiences by delivering warm welcomes, seamless check-ins, and exceptional service throughout every guest's stay.

Key Responsibilities

Guest Services & Hospitality

• Welcome guests with professionalism, warmth, and genuine hospitality.
• Manage check-in and check-out processes efficiently and accurately.
• Assist guests with enquiries, requests, and special arrangements.
• Deliver personalised service to ensure a memorable and enjoyable guest experience.
• Handle guest feedback and concerns promptly, ensuring effective resolution.

Front Office Operations

• Verify reservations, room assignments, billing details, and payment methods.
• Process payments and maintain accurate guest accounts and records.
• Manage guest correspondence via phone, email, and other communication channels.
• Coordinate luggage handling, deliveries, mail, and guest requests.
• Ensure all front office procedures and daily operational tasks are completed accurately.

Guest Engagement & Revenue Support

• Promote hotel facilities, services, and loyalty programmes.
• Identify opportunities to upsell room categories and hotel offerings.
• Provide recommendations on local attractions, dining options, and nearby amenities.
• Support initiatives that enhance guest satisfaction and maximise revenue opportunities.

Teamwork & Coordination

• Work closely with Housekeeping, Engineering, F&B, and other departments to ensure seamless guest experiences.
• Participate in shift briefings, training sessions, and team meetings.
• Maintain accurate information within the property management system.
• Support colleagues and contribute to a positive team environment.

Compliance & Safety

• Adhere to hotel policies, procedures, and brand standards.
• Ensure guest information is handled confidentially and securely.
• Follow cash handling, financial control, health, safety, and emergency procedures.
• Safeguard guest valuables and maintain high standards of professionalism.

Requirements

• Diploma in Hospitality, Tourism, or a related discipline preferred.
• 1–3 years of experience in Front Office, Customer Service, or hospitality-related roles.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Familiarity with hotel property management systems is an advantage.
• Able to multitask and perform well in a fast-paced environment.
• Strong problem-solving abilities and attention to detail.
• Proficiency in English; additional languages are a plus.
• Willingness to work rotating shifts, weekends, and public holidays.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Position summary statement:

The incumbent will check in/out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out. Attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction.

Primary Responsibilities:

• Sell, register and assign rooms to incoming guests, ensuring that registration cards are filled up correctly. Check out departing guests as per procedures.
• Inform relevant departments of arrival, room changes, check out and special arrangements.
• Accepts reservation in the absence of Reservation Assistant.
• Record in Handover List of any special arrangements and important matters for follow-up.
• Liaise with Duty Manager or Front Office Supervisor regarding any complaints.
• Perform cashiering and maintain a complete record of guests’ account.
• Check all guests’ bills before presentation to guest upon check out.
• Charge all monies due to the hotel to the respective travel agents or companies.
• Declare all shortages or excess to Accounts Department.
• Attend to all requests and requirements from guests promptly and handle complaints tactfully.
• To ensure all guests preferences are met to the best of our ability and strive to (MADDAM) “Make A Difference, Do A Little More”.
• Create a positive first impression to guests with regards to corporate image.
• Read entries in Communication Book and ensure all instructions and tasks assigned are follow-up.
• Ensure procedures and policies on city ledger are followed.
• To be aware of all VIP and Special Attention guests’ arrivals and departures.
• Ensure all Pan Pacific Discovery Members, VIP and Special Attention guests are met up by Duty Manager, and benefits are explained upon check in.
• To undertake any other reasonable assignment by the Duty Manager and Front Office Manager, as and when required.

Job Description

• Act as a point of contact for employees, clients, and visitors.
• Manage office correspondence (receiving phone calls, emails, letters)
• Schedule appointments, booking of meeting rooms.
• Maintain filing systems and company records.
• Ensure office supplies and equipment are available and functioning.
• Coordinate with vendors, maintenance providers, and service contractors.
• Monitor office expenses and budgets.
• Handle incoming and outgoing mail and deliveries.
• Coordinate staff events and training sessions.
• Ensure company records are accurate and up to date.
• Support compliance with company policies and regulations.
• Maintain confidential information securely.

Job Requirements

• At least 4-5 years of relevant experience as an office administrator & has handled receptionist work before in a corporate environment
• Minimum GCE 'O' levels & above
• Excellent interpersonal & communication skills
• Enthusiastic and has initiative, organized, and good team player
• Able to commence work immediately or within short notice

Qualified candidates may submit a copy of detailed resume in MS Word format to charissaong@ajconsultancy.com.sg

Charissa Ong Zimin (R1104659)
Email address: charissaong@ajconsultancy.com.sg

EA License No. 19C9711
AJ Consultancy Services Pte Ltd

Location: East (Singapore)
Working Hours: Monday to Friday, 8:30 AM – 6:00 PM
Salary: $2,500 – $2,700

Job Responsibilities:

• Attend to front desk and reception duties
• Handle incoming calls and manage phone enquiries professionally
• Respond to emails and coordinate guest or internal requests
• Provide excellent customer service to guests and visitors
• Manage appointments, bookings, and general administrative tasks
• Maintain a neat and welcoming reception area

Requirements:

• Minimum O-Level qualification
• Good communication and interpersonal skills
• Presentable and service-oriented
• Basic administrative and computer skills
• Prior receptionist or customer service experience is an advantage

Contract Details:

• 2-year contract position

• Position : Hotel Receptionist

• Location : Walkable from Bras Basah MRT

• Working hours : 6 Days - 7am to 3pm/ 3pm to 11pm/ 11pm to 7am (1hour lunch break)

• Salary (commensurate with experience) : Up to $2000 Basic + Meal /Shift Allowances + 7 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Hospitality

Main Responsibilities:

• Welcome guests warmly and manage smooth check-ins and check-outs

• Be familiar with room types, rates, and general hotel information

• Handle guest inquiries and requests efficiently

• Manage cash float and prepare relevant reports

• Maintain professional grooming and personal hygiene

• Handle reservations outside office hours when required

• Support with additional duties as assigned

• Keep all guest and company information confidential and comply with data protection laws

• Operate hotel systems and key encoding accurately

• Understand fire emergency procedures and security measures

• Follow workplace safety and health policies

Requirements:

• Able to work on rotational shifts, weekends and public holidays

• Prior experience in Customer Service roles

Email to: diana@searchpersonnel.com.sg for more information.

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***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Overview

We are looking for dedicated and service-oriented individuals to join our team as Customer Service Receptionists. You will be the first point of contact for visitors and patients at a Community Hospital environment, ensuring a polite and welcoming experience.

Locations

• Bedok South

• Simei

Key Responsibilities

• Greet and assist visitors, patients, and staff in a professional and friendly manner.

• Manage the reception counter, including call handling and appointment scheduling.

• Provide clear directions and information regarding hospital services and facilities.

• Perform basic administrative tasks and maintain an organised front-desk area.

• Ensure compliance with hospital safety and security protocols.

Requirements

• Minimum 2 years' experience in customer service, hospitality, or healthcare administration.

• Availability to work on a shift basis (Day Shift or Night Shift). (12 hours)

• Willingness to work at hospital locations (Bedok South or Simei).

• Hotel-based role | Full-time | Singapore

• Attractive allowances

• Medical & dental benefits

Key Responsibilities

• Handle guest check-ins and check-outs

• Attend to guest enquiries, requests, and complaints professionally

• Manage reservations and update guest information accurately

• Coordinate closely with Housekeeping and Maintenance teams

• Follow up on email enquiries

• Cross-sell hotel amenities and upsell room upgrades

• Ensure accurate shift closing reports and smooth daily operations

Requirements

• Minimum Higher Secondary / A-Level / Diploma in Hospitality, Tourism, or related field

• No experience are welcome to apply

• Customer-oriented with good communication skills

• Willing to work shifts, including weekends and public holidays

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128