Total 21 F&B / Tourism / Hospitality job vacancies

Job Description

• Industry/ Organization Type: Book Publisher
• Position Title: Livestream Host & Social Media Executive
• Working Location: Bukit Merah
• Working Hours: 5days (Mon-Fri: 9am-6.30pm)
• Salary Package: Basic $2,500 – $3,500 + VB
• Duration: Permanent

Key Responsibilities

• Summarize and present product information clearly in text and video formats.
• Plan and run live streams to promote the brand, engage viewers, and meet sales targets.
• Work with team members to create interesting content for live streams.
• Monitor and reply to comments and questions from viewers during live sessions.
• Present video scripts confidently on camera for both live and pre-recorded videos.
• Represent the brand professionally during all live streams.
• Edit video content as needed.
• Set up, use, and maintain streaming equipment and software.
• Keep up with new trends and technologies in live streaming.
• Review data and feedback to improve live stream quality.
• Join team meetings and help develop live-streaming strategies.

APPLY NOW!!!

• Experience as a live streamer.
• Strong on-camera presentation skills.
• Good knowledge of social media platforms and live-streaming tools.
• Excellent communication and teamwork skills.
• Strong organization and time-management abilities.
• Able to work independently and in a team.
• Willing to work outside standard hours if needed.
• A portfolio of previous live streams or videos is preferred.
• Enjoy writing and creating engaging stories.
• Skilled in using computers (MS Office, digital editing, web search, databases).
• Familiar with social media and live streaming platforms.
• Able to work with minimal supervision.
• High attention to detail.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82317 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

As a Host, you are the face of the restaurant and first point of contact for visiting guests; their first impression starts with you! The Host will be responsible for maintaining the flow of the restaurant, assist the service staff as needed, and engage with guests in a warm and hospitable manner, all the while embodying the MAMA Spirit.

Job Overview:

● You’re a stickler for great service and catch all the little details.

● You’re able to engage in natural dialogue with all guests, whether first time diners or regulars.

● Responsible for ensuring that all reservations and guest questions are answered quickly and to the MAMA standard.

● Present a clean and professional appearance at all times, representing the MAMA brand at all times.

● Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.

● Greet and make all guests feel welcomed.

● You’re able to effectively work with our computer seating and reservation system.

● Responsible for the selection, training and development of key leadership personnel within the division and its departments.

● You help wherever is needed-at MAMA we all roll up our sleeves and work together.

● You maintain a clean and tidy work-station.

● Create and maintain positive guest relations, to both returning guests and first-time patrons.

● You handle all guest complaints and concerns promptly and adequately.

● Other duties as assigned.

● Sundays are always off!

Qualifications:

● A warm and friendly personality.

● Detail-oriented.

● Multi-tasker- You’ll know how to balance the needs of the guests, while upholding the needs of MAMA.

● You’re able to work a flexible schedule, including evenings, weekends, and Holidays.

● You’re not easily stressed and perform at your best under pressure.

● Knowledge of hotel food and beverage.

● You are dependable and punctual.

● You are able to stand and walk for extended periods of time.Host

MAMA Would Love it if:

● We could enjoy a meal together and laugh along the way.

● You’re passionate and creative about what you do and how you do it.

● You’re an excellent communicator, both verbal and written.

Other Duties:

● This job description is not an exhaustive list of all the job functions that a team member may be asked to perform from time to time at the direction of the leadership team.

● As an inbound reservations agent, you will handle travel reservations and inquiries with suppliers, including hotels, transportation providers, meal vendors, and other service partners in Singapore and other countries, where required.

● Coordinate closely with suppliers to ensure accurate bookings and smooth travel arrangements.

● You will also respond to and manage incoming emails, live chats, and phone calls regarding accommodation inquiries for inbound travels

● Enter new reservations, changes, and cancellations into various software systems.

● File guest correspondence and other reservation documentation.

● Stay updated on room rates, special offers, and promotions.

● Ensure reservations are processed efficiently and accurately.

● Process payments and send confirmation details to customers.

● Sort out issues related to bookings or reservations.

● Follow up with guests for additional required information for visa requirements or updated passports.

● Act as a liaison between the company and guests to ensure customer satisfaction.

● Provide support to customers who need to amend or cancel reservations.

● Ensure client and guest profiles are properly created, maintained, and updated.

● Monitor room sales and apply selling strategies to increase revenues.

● Maintain a high level of product knowledge to explain services and facilities to clients.

● Work with the Manager to arrange pre-payment to hotels and suppliers.

Travel Host Duties: 30-50% of the time

● Meet and greet guests at the ferry terminal upon arrival.

● Assist in the advance collection of boarding passes and luggage check-in.

● Assist with customs and immigration clearance.

● Accompany guests onboard the ferry to Batam and hand them over to the team in Batam.

● Engage with guests, answer questions, and explain the next steps in the journey.

● Troubleshoot problems that may arise and remain calm and positive.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

F&B HOST/HOSTESS

Timing: 5 days work week, 44hr per week (12pm – 9pm/10pm)

Location: 180 Orchard @Alleybar/Acid Bar

SIGN-ON BONUS: up to $600 (T&Cs apply)

Additional $600 Allowances per month

Alley Bar located along Orchard Road at Peranakan Place Complex . It is a unique cultural gem situated in the heart of Singapore, offering a vibrant blend of history, heritage, and modernity. This beautifully preserved site is a testament to the rich Peranakan culture, known for its intricate architecture, colorful aesthetics, and tantalizing culinary delights.

Benefits & Perks:

• Training provided, no prior experience needed.
• Staff meals provided during the shift.
• Performance bonus of up to $600 (details shared upon contact).
• Transport home provided after late night shifts.
• Immediate Hiring- start work right away!

Job Description

1. Guest Interaction: Greeting guests upon arrival, engage in friendly conversation, and ensure their needs are met throughout their visit.
2. Customer Service: Provide attentive and personalised service to guests, addressing any inquiries, concerns, or special requests promptly and professionally / Escort guests to their tables or designated areas.
3. Knowledge of Products: Stay informed about the bar's offerings, including specialty cocktails, wines, and spirits, and be able to provide detailed information to guests.
4. Reservation Customer / Event Inquiries: Answer phone calls, handle inquiries, and take reservations/Assist with coordinating large groups and special events.
5. Other adhoc assigned.

Job Requirements

• Minimally GCE "O" Level passes or Diploma in any field.
• Minimum 1 year of experience in customer service or guest contact roles, preferably in the hospitality industry.
• Able to work on rotating shifts, weekends & public holidays.
• Possess a well-groomed, clean and professional appearance.
• Fluent in English and other languages is a plus.

Industry: Beauty & Wellness (E-commerce)

Employment Type: Full-Time (5 days)

What You'll Need to Do:
E-Commerce & Platform Management

• Oversee daily operations on Shopify, Lazada, Shopee, TikTok, and other marketplaces.
• Develop and execute e-commerce strategies to boost sales and enhance brand visibility.
• Plan and optimize ad spent to maximize ROI and revenue growth.
• Track and analyse key performance metrics (sales, ROAS, CTR, conversion rates)

Product Listings & Merchandising

• Upload, optimize, and manage product listings with SEO-friendly descriptions and accurate specifications.
• Plan promotional campaigns, product bundling, and category merchandising to drive conversions.
• Conduct A/B testing and use data-driven insights to enhance product performance.

Live Stream Operation

• Set up and check equipment to ensure smooth live sessions.
• Manage and facilitate live-stream sessions to boost engagement and conversions.
• Run ads and promotions during live streams to attract more viewers.
• Troubleshoot technical issues quickly to keep the stream running smoothly.
• Engage with customers in real-time and work with the live host to answer questions in the comment section.
• Influencer Collaboration & Management

• Use affiliate tools to search for and engage with affiliate creators to promote our brands and products.
• Assist in setting performance goals and target plans for influencers conducting live sessions.
• Monitor and evaluate influencer campaigns, tracking key metrics such as engagement, conversions, and sales impact.

 Customer Service & Inventory Coordination

• Collaborate with customer service teams to handle inquiries, complaints, and returns.
• Work with logistics and inventory teams to manage stock levels and ensure timely order fulfilment.

Qualifications:

• Bachelor’s Degree in Marketing, Business, E-Commerce, or a related field.
• 4+ years of experience in e-commerce, preferably in retail or consumer goods.
• Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Facebook, Instagram, TikTok).
• Strong ability to analyse data and make data-driven decisions.
• Result-driven, able to work in fast-paced environments and meet tight deadlines.
• Tech-savvy and multitasking skills to juggle multiple e-commerce operations seamlessly.
• Fluency in English and conversational Mandarin is required.
• Experience managing regional or international e-commerce markets (Singapore, Malaysia, Indonesia) is a plus.

Responsibilities

• Welcome guests warmly and ensure a seamless arrival and seating experience.
• Manage reservations, walk-ins, and table allocations to optimize guest flow and dining comfort.
• Build rapport with regular guests and VIPs, remembering preferences and addressing them by name for a personalized touch.
• Assist in handling special requests or arrangements to enhance the dining experience.
• Work closely with service and kitchen teams to ensure smooth communication and timely service.
• Maintain cleanliness and presentation of the reception and waiting areas.

Requirements

• At least 1 year of experience in a front-of-house or customer service role, preferably in hospitality or F&B.
• Strong interpersonal and communication skills with a guest-first mindset.
• Organized, proactive, and able to manage reservations and busy periods effectively.
• Positive, professional, and confident in engaging with a diverse range of guests.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Job Description

• Industry/ Organization Type: Book Publisher
• Position Title: Livestream Host & Social Media Executive
• Working Location: Bukit Merah
• Working Hours: 5days (Mon-Fri: 9am-6.30pm)
• Salary Package: Basic $2,500 – $3,500 + VB
• Duration: Permanent

Key Responsibilities

• Summarize and present product information clearly in text and video formats.
• Plan and run live streams to promote the brand, engage viewers, and meet sales targets.
• Work with team members to create interesting content for live streams.
• Monitor and reply to comments and questions from viewers during live sessions.
• Present video scripts confidently on camera for both live and pre-recorded videos.
• Represent the brand professionally during all live streams.
• Edit video content as needed.
• Set up, use, and maintain streaming equipment and software.
• Keep up with new trends and technologies in live streaming.
• Review data and feedback to improve live stream quality.
• Join team meetings and help develop live-streaming strategies.

APPLY NOW!!!

• Experience as a live streamer.
• Strong on-camera presentation skills.
• Good knowledge of social media platforms and live-streaming tools.
• Excellent communication and teamwork skills.
• Strong organization and time-management abilities.
• Able to work independently and in a team.
• Willing to work outside standard hours if needed.
• A portfolio of previous live streams or videos is preferred.
• Enjoy writing and creating engaging stories.
• Skilled in using computers (MS Office, digital editing, web search, databases).
• Familiar with social media and live streaming platforms.
• Able to work with minimal supervision.
• High attention to detail.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82317 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Welcome guests warmly and ensure a seamless arrival and seating experience.
• Manage reservations, walk-ins, and table allocations to optimize guest flow and dining comfort.
• Build rapport with regular guests and VIPs, remembering preferences and addressing them by name for a personalized touch.
• Assist in handling special requests or arrangements to enhance the dining experience.
• Work closely with service and kitchen teams to ensure smooth communication and timely service.
• Maintain cleanliness and presentation of the reception and waiting areas.

Requirements

• At least 1 year of experience in a front-of-house or customer service role, preferably in hospitality or F&B.
• Strong interpersonal and communication skills with a guest-first mindset.
• Organized, proactive, and able to manage reservations and busy periods effectively.
• Positive, professional, and confident in engaging with a diverse range of guests.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Job Description

• Industry/ Organization Type: Book Publisher
• Position Title: Livestream Host & Social Media Executive
• Working Location: Bukit Merah
• Working Hours: 5days (Mon-Fri: 9am-6.30pm)
• Salary Package: Basic $2,500 – $3,500 + VB
• Duration: Permanent

Key Responsibilities

• Summarize and present product information clearly in text and video formats.
• Plan and run live streams to promote the brand, engage viewers, and meet sales targets.
• Work with team members to create interesting content for live streams.
• Monitor and reply to comments and questions from viewers during live sessions.
• Present video scripts confidently on camera for both live and pre-recorded videos.
• Represent the brand professionally during all live streams.
• Edit video content as needed.
• Set up, use, and maintain streaming equipment and software.
• Keep up with new trends and technologies in live streaming.
• Review data and feedback to improve live stream quality.
• Join team meetings and help develop live-streaming strategies.

APPLY NOW!!!

• Experience as a live streamer.
• Strong on-camera presentation skills.
• Good knowledge of social media platforms and live-streaming tools.
• Excellent communication and teamwork skills.
• Strong organization and time-management abilities.
• Able to work independently and in a team.
• Willing to work outside standard hours if needed.
• A portfolio of previous live streams or videos is preferred.
• Enjoy writing and creating engaging stories.
• Skilled in using computers (MS Office, digital editing, web search, databases).
• Familiar with social media and live streaming platforms.
• Able to work with minimal supervision.
• High attention to detail.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82317 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Responsibilities:

• Assist service staff in daily operations
• Prepare table with special attention to sanitation and order before guests arrive
• Replenish supplies of tableware as and when during operations
• Clear tableware and reset tables after guests leave
• Scrape and stack soiled dishes and returned them to the dishwasing area
• Conduct housekeeping including cleaning and mopping dining areas
• Ensure the safety of guests and colleagues when performing duties
• Maintain the cleanliness of the restaurant at all times
• Any other duties and timing assigned by the Restaurant Manager from time to time

Job Requirement:

• Experienced server with minimum 1 year of F&B experience
• Able and willing to work in a fast-paced environment with an energetic and positive attitude
• Able to work on weekends and Public Holidays
• Hard-working and takes initiative
• Training will be provided for inexperienced server

Salary for Part-Timer

• Non experienced service crew - $12 per hour
• Experienced service crew - $18 per hour

Hereby, Chin Huat welcomes you joining a team that values respect, transparency and growth. We are here to help you succeed and we’re committed to creating an enjoyable workplace where you can thrive.

Interested applicant please call+65 98305276 or come down to our restaurant on Monday, Wednesday to Friday @2.30pm to 4.30pm for an interview.

Job Description & Requirements

We are looking for an experienced and results driven Restaurant Manager to oversee daily restaurant operations and lead our team to deliver exceptional service and performance. The ideal candidate will have strong leadership abilities, solid business acumen, and a passion for hospitality. This role carries heavy responsibility in managing sales performance, staff development, and operational excellence.

- Salary based on sales performance and experience.

- Attractive incentives and performance based bonuses.

Responsibilities:

We are looking for a warm, energetic, and service‑driven Guest Experience Host / Hostess to join our team. You will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring every visitor enjoys a smooth, memorable experience from arrival to departure.

Key Responsibilities

• Provide a welcoming, friendly, and professional first impression to all guests
• Assist with check-in, registrations, or visitor management procedures
• Guide guests to meeting rooms, facilities, and relevant points of contact
• Manage reception or host station, ensuring cleanliness and readiness at all times
• Respond to guest inquiries and resolve issues promptly
• Coordinate with internal teams to support events, meetings, or guest‑related activities
• Maintain accurate visitor logs and uphold safety/security protocols
• Support administrative or hospitality tasks as needed

Requirements

• Experience in hospitality, reception, customer service, or front‑of‑house preferred
• Excellent interpersonal and communication skills
• A positive, polished, and professional demeanor
• Strong multitasking and problem‑solving abilities
• Ability to work in a fast‑paced environment
• Proficiency with Microsoft Office and/or guest management systems (preferred)
• Flexibility to work shifts, weekends, or evenings (if applicable)

Live Stream Host & Fashion Stylist (Jewellery)
Type: Full-Time
Location: Singapore
Company: Pearly Lustre

Be the Face of a Modern Luxury Jewellery Brand

Pearly Lustre, Singapore’s leading pearl jewellery brand, is seeking a confident and fashion-forward Live Stream Host & Fashion Stylist to represent our brand across live commerce platforms.

This role goes beyond hosting — it is about storytelling, styling, and building a loyal audience over time. We are looking for someone who understands how to engage, inspire, and convert through live content while elevating the brand’s luxury positioning.

Responsibilities

• Welcome guests warmly and ensure a seamless arrival and seating experience.
• Manage reservations, walk-ins, and table allocations to optimize guest flow and dining comfort.
• Build rapport with regular guests and VIPs, remembering preferences and addressing them by name for a personalized touch.
• Assist in handling special requests or arrangements to enhance the dining experience.
• Work closely with service and kitchen teams to ensure smooth communication and timely service.
• Maintain cleanliness and presentation of the reception and waiting areas.

Requirements

• At least 1 year of experience in a front-of-house or customer service role, preferably in hospitality or F&B.
• Strong interpersonal and communication skills with a guest-first mindset.
• Organized, proactive, and able to manage reservations and busy periods effectively.
• Positive, professional, and confident in engaging with a diverse range of guests.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Job Responsibilities

• Be responsible for taking reservations, answering the phone, responding to any guest requests.
• Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest.
• Seat the guests in the restaurant according to designated rotation plans. Seat Guests evenly and fairly at various stations of the restaurant.
• Personalize each guest experience by using the guests names where known. Acknowledge each special occasion where known. Pass on the relevant guest information to the Captains and Service Attendants.
• Thank Guests for patronizing the Restaurant as they leave.
• Maintain the Guests profile and history, taken note of all special occasions and dates for example birthdays, wedding anniversaries, etc.
• Relay all Guest comments to the Manager and Assistant Manager.
• Carry out any other duties as assigned by the supervisor.

Job Requirements

Education & Certification
• Minimum Secondary school education with "O" Level passes; Diploma in any field is an advantage.

Experience
• Minimum 1 year experience in customer service / guest contact roles, preferably in a hospitality organization.

Other Prerequisites
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays.
• Possess a well-groomed, clean and professional appearance.

Job Description

• Industry/ Organization Type: Book Publisher
• Position Title: Livestream Host & Social Media Executive
• Working Location: Bukit Merah
• Working Hours: 5days (Mon-Fri: 9am-6.30pm)
• Salary Package: Basic $2,500 – $3,500 + VB
• Duration: Permanent

Key Responsibilities

• Summarize and present product information clearly in text and video formats.
• Plan and run live streams to promote the brand, engage viewers, and meet sales targets.
• Work with team members to create interesting content for live streams.
• Monitor and reply to comments and questions from viewers during live sessions.
• Present video scripts confidently on camera for both live and pre-recorded videos.
• Represent the brand professionally during all live streams.
• Edit video content as needed.
• Set up, use, and maintain streaming equipment and software.
• Keep up with new trends and technologies in live streaming.
• Review data and feedback to improve live stream quality.
• Join team meetings and help develop live-streaming strategies.

APPLY NOW!!!

• Experience as a live streamer.
• Strong on-camera presentation skills.
• Good knowledge of social media platforms and live-streaming tools.
• Excellent communication and teamwork skills.
• Strong organization and time-management abilities.
• Able to work independently and in a team.
• Willing to work outside standard hours if needed.
• A portfolio of previous live streams or videos is preferred.
• Enjoy writing and creating engaging stories.
• Skilled in using computers (MS Office, digital editing, web search, databases).
• Familiar with social media and live streaming platforms.
• Able to work with minimal supervision.
• High attention to detail.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82317 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them.

Come join us to express your Andaz as Host/Hostess – F&B Service (Lounge) if the following describes you

You will be responsible to provide an excellent and consistent level of service to your customers. The Host/Hostess is responsible to assist with receiving guests in the hotel's restaurants, manages the inventory of the outlet, and assists the service staff whenever necessary.

Your Profile

• Ideally with a relevant Certificate or Diploma in Hospitality or Tourism Management.
• Minimum 1 year work experience in hotel operations or restaurant preferred.
• Good customer service, communications and interpersonal skills are a must.

Benefits

• 5 days work week
• Flexible benefits
• Staff discount
• Duty meals provided
• Uniform provided
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

F&B HOST/HOSTESS

Timing: 5 days work week, 44hr per week (12pm – 9pm/10pm)

Location: 180 Orchard @Alleybar/Acid Bar

SIGN-ON BONUS: up to $600 (T&Cs apply)

Additional $600 Allowances per month

Alley Bar located along Orchard Road at Peranakan Place Complex . It is a unique cultural gem situated in the heart of Singapore, offering a vibrant blend of history, heritage, and modernity. This beautifully preserved site is a testament to the rich Peranakan culture, known for its intricate architecture, colorful aesthetics, and tantalizing culinary delights.

Benefits & Perks:

• Training provided, no prior experience needed.
• Staff meals provided during the shift.
• Performance bonus of up to $600 (details shared upon contact).
• Transport home provided after late night shifts.
• Immediate Hiring- start work right away!

Job Description

1. Guest Interaction: Greeting guests upon arrival, engage in friendly conversation, and ensure their needs are met throughout their visit.
2. Customer Service: Provide attentive and personalised service to guests, addressing any inquiries, concerns, or special requests promptly and professionally / Escort guests to their tables or designated areas.
3. Knowledge of Products: Stay informed about the bar's offerings, including specialty cocktails, wines, and spirits, and be able to provide detailed information to guests.
4. Reservation Customer / Event Inquiries: Answer phone calls, handle inquiries, and take reservations/Assist with coordinating large groups and special events.
5. Other adhoc assigned.

Job Requirements

• Minimally GCE "O" Level passes or Diploma in any field.
• Minimum 1 year of experience in customer service or guest contact roles, preferably in the hospitality industry.
• Able to work on rotating shifts, weekends & public holidays.
• Possess a well-groomed, clean and professional appearance.
• Fluent in English and other languages is a plus.

Responsibilities

• Welcome guests warmly and ensure a seamless arrival and seating experience.
• Manage reservations, walk-ins, and table allocations to optimize guest flow and dining comfort.
• Build rapport with regular guests and VIPs, remembering preferences and addressing them by name for a personalized touch.
• Assist in handling special requests or arrangements to enhance the dining experience.
• Work closely with service and kitchen teams to ensure smooth communication and timely service.
• Maintain cleanliness and presentation of the reception and waiting areas.

Requirements

• At least 1 year of experience in a front-of-house or customer service role, preferably in hospitality or F&B.
• Strong interpersonal and communication skills with a guest-first mindset.
• Organized, proactive, and able to manage reservations and busy periods effectively.
• Positive, professional, and confident in engaging with a diverse range of guests.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856