Total 71 F&B / Tourism / Hospitality job vacancies

Job Description

IT Infrastructure & Support (Approximately 70%)

• Serve as the first point of contact for IT-related issues, providing support for hardware, software, Microsoft 365, VPN, and end-user devices.
• Maintain office IT infrastructure, including Wi-Fi, network connectivity, routers, switches, and basic security controls.
• Manage IT assets, software licenses, and equipment inventory, including procurement, deployment, maintenance, and replacement.
• Coordinate with external vendors and service providers to ensure timely technical support and equipment maintenance.
• Support the deployment and maintenance of corporate systems and platforms in alignment with headquarters' IT standards and requirements.
  

Office Administration & Operations (Approximately 30%)

• Support the day-to-day operations of the office, including office supplies, pantry management, and workplace maintenance.
• Coordinate with building management, facilities providers, and external vendors to ensure a safe and efficient working environment.
• Manage incoming mail, courier services, andvisitor arrangements, including support for headquarters visitors and business guests.
• Provide administrative and operational support to management and business teams as required.

Requirements

Education & Experience

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• 1–3 years of experience in IT support, infrastructure support, office administration, or a related role.
• Fresh graduates with relevant internship experience and a strong willingness to learn are encouraged to apply.
  

Technical Skills

• Familiarity with Windows operating systems, Microsoft 365, VPN, and office collaboration tools.
• Basic understanding of networking concepts, including LAN/WAN, TCP/IP, Wi-Fi, and network troubleshooting.
• Experience with IT asset management and end-user support is preferred.
  

Core Competencies

• Strong sense of ownership, accountability, and problem-solving ability.
• Adaptable and comfortable working in a growing and evolving business environment.
• Positive, hands-on attitude with a willingness to support both IT and administrative functions.
• Strong communication and interpersonal skills
  

Language Requirements

• Proficiency in both English and Mandarin to support communication with headquarters in China and local stakeholders.
  

What We Offer

• Opportunity to be part of a growing international organization.
• Exposure to regional stakeholders and cross-functional projects.
• A collaborative and entrepreneurial working environment.
• Competitive compensation and comprehensive employee benefits.

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students. We are passionate about education and are looking for an IT & Facilities Officer to join us on our growth journey.

The IT & Facilities Officer will be responsible for the daily technology needs of the office and oversee the smooth operation of workplace facilities. This role combines hands-on IT support with responsibility for maintaining a safe and well-functioning office environment.

Key Responsibilities

IT Support

• Support IT infrastructure across hardware, software, and network.
• Install, configure, and maintain computers, laptops, printers, scanners, and other devices.
• Provide technical support for IT issues, managing requests from start to resolution.
• Monitor network connectivity and coordinate with vendors if issues arise.
• Coordinate with vendors for IT equipment repairs and procurement.
• Maintain an inventory of IT equipment and assets.

Facilities Management

• Coordinate and inspect maintenance of office facilities including ventilation and air-conditioning, electrical systems, plumbing, and fire safety.
• Manage and supervise janitorial staff, technicians, security personnel, and other contractors.
• Ensure workplace safety procedures are followed and that the office complies with building regulations.
• Coordinate office renovations, space layouts, and installation of equipment or fixtures when required.

Skills and Experience

• Diploma or Bachelor’s degree in Information Technology or a related field (or equivalent practical experience).
• At least 5 years of relevant in-house IT operations experience.
• Experience in facilities management.
• Strong problem-solving ability and able to handle urgent issues calmly.
• Clear communication skills and comfortable coordinating with staff, vendors, and contractors.
• Highly organized, reliable, and proactive, with a strong sense of ownership and the ability to prioritize tasks effectively.

Job Timings (Non-negotiable)

• 44 Hours Per Week
• On-site (no remote working)
• Monday - Thursday: 11:30 am - 07:30 pm
• Saturday and Sunday: 09:30 am - 06:30 pm
• Lunch Break: 01:30 pm - 02:30 pm

Overtime

Employees who work more than the stipulated working hours on any day will be paid for any additional hour worked at 1.5 times their hourly basic rate of pay.

Public Holidays

• The Centre will remain closed on all public holidays EXCEPT Labour Day and Vesak Day. The board examinations are held in May/June and we are duty bound to our students to remain open on these two public holidays to assist them in their final examination preparation.
• Employees who work on Public Holidays (9:30AM - 6:30PM) will receive twice their basic rate of pay for work on that day.

Leave Policy

• Annual leave : 18 days
• Birthday Leave: 1 day
• Family Care Leave : 2 days (the above unused leave will be encashed at the end of the year)
• Medical leave: 14 days
• Hospitalisation Leave : 60 days (includes 14 days of medical leave) Unused leaves will lapsed at the end of the year
• Maternity leave :16 weeks (For Singapore Citizens) 8 weeks (For others)
• Paternity leave :2 weeks (If employee has worked for 3 continuous months and child is a Singapore Citizen) For Others, as per mutual agreement between employee and employer.
• Childcare Leave :6 days (if child is less than 7 years, and a Singapore Citizen) 2 days (if child is less than 7 years, for others, as per Employment Act)
• Compassionate Leave: 3 days (can be availed only once in a year)

Insurance

• General Physician (GP) : No Co-Pay (Panel Clinic)
• Specialist (SPL) : $2000 per calendar year (No Panel)
• Hospitalisation (Hosp) : $60000 Annual (Govt Restr, 4 bedded Ward)
• Dental Plan (DP) : $1000 per calendar year, 10% Co-Pay (No Panel)

Resignation Procedure

• Employees are free to resign with just a 1-day notice period. We understand that new opportunities can arise, and we don’t want a lengthy notice period to stand in your way. Our priority is to support your success, whether that’s with us or in your next role.

Walk-in interview

Monday Tuesday, Wednesday, Thursday, Saturday and Sunday at 2:30PM at MathVision Campus, 1 Claymore Drive, #08-12, Orchard Towers, Singapore 229594.

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

We are seeking a proactive IT Administrator (3–4 years experience) to manage the digital infrastructure and security for our corporate office and 6 clinical sites. You will lead our Google Workspace strategy, enforce "Zero Trust" security, ensure strict PDPA compliance, and drive operational efficiency by implementing AI-powered workflows.

Key Responsibilities

1. Google Workspace, Identity & Security

• Admin & Governance: Manage OUs, Groups, and Role-Based Access Control (RBAC).

• Security Hardening: Implement MFA, Context-Aware Access, and MDM policies to secure clinical data on all company mobile devices and workstations.

• Security Operations: Lead the implementation of CIS Controls and Zero Trust architecture. Monitor security logs and alerts (SIEM) to identify threats.

2. Lifecycle & PDPA Compliance

• Provisioning: Manage end-to-end employee onboarding/offboarding for IT assets and application credentials.

• Data Protection: Act as a key technical liaison for PDPA compliance, ensuring "Reasonable Security" for patient data, managing data retention schedules, and maintaining an accurate Data Inventory Map.

• Auditing: Conduct regular access reviews and support the Data Protection Officer (DPO) in annual compliance audits.

3. AI Workflow Automation (Business Support)

• Internal Efficiency: Identify manual tasks across clinical and corporate sites and automate them using Google tools (e.g., using Google Forms + AppSheet for patient feedback or stock intake).

• Generative AI: Promote the use of Gemini to assist staff with content drafting, data summarization, and reporting.

• Knowledge Management: Implement NotebookLM to create "grounded" internal knowledge bases (e.g., clinical SOPs, HR policies) for instant staff queries, ensuring AI responses are based only on verified internal data.

4. Network & Infrastructure

• Multi-Site Connectivity: Manage ISP vendors and troubleshoot internet/SD-WAN issues across 7 locations.

• Clinic WiFi: Maintain secure, high-performance WiFi (VLAN-separated) to ensure clinical systems and guest networks remain isolated.

Requirements & Qualifications

• Experience: 3–4 years in IT/Systems Administration. Experience in healthcare or retail SMEs is a major plus.

• PDPA Proficiency: Solid understanding of the Singapore Personal Data Protection Act. Holding a Practitioner Certificate in Personal Data Protection (WSQ) or Fundamentals of PDPA is highly preferred.

• Technical Stack: Advanced knowledge of Google Workspace Admin Console, Google Cloud Identity, and MDM solutions.

• AI Literacy: Hands-on experience (or a strong interest) in utilizing Generative AI (Gemini, NotebookLM) and low-code tools (AppSheet/Apps Script) for business process improvement.

• Networking: Experience managing multi-site WiFi environments (e.g., Ubiquiti, Aruba, or Meraki).

Why Join Us?

You won't just be "keeping the lights on." You will be the architect of a secure, AI-enhanced clinical environment, helping us lead the way in modern healthcare operations in Singapore.

We are seeking a proactive IT Administrator to manage the digital infrastructure and security for our corporate office and 6 clinical sites. You will lead our Google Workspace strategy, enforce "Zero Trust" security, ensure strict PDPA compliance, and drive operational efficiency by implementing AI-powered workflows.

Key Responsibilities

1. Google Workspace, Identity & Security

• Admin & Governance: Manage OUs, Groups, and Role-Based Access Control (RBAC).
• Security Hardening: Implement MFA, Context-Aware Access, and MDM policies to secure clinical data on all company mobile devices and workstations.
• Security Operations: Lead the implementation of CIS Controls and Zero Trust architecture. Monitor security logs and alerts (SIEM) to identify threats.

2. Lifecycle & PDPA Compliance

• Provisioning: Manage end-to-end employee onboarding/offboarding for IT assets and application credentials.
• Data Protection: Act as a key technical liaison for PDPA compliance, ensuring "Reasonable Security" for patient data, managing data retention schedules, and maintaining an accurate Data Inventory Map.
• Auditing: Conduct regular access reviews and support the Data Protection Officer (DPO) in annual compliance audits.

3. AI Workflow Automation (Business Support)

• Internal Efficiency: Identify manual tasks across clinical and corporate sites and automate them using Google tools (e.g., using Google Forms + AppSheet for patient feedback or stock intake).
• Generative AI: Promote the use of Gemini to assist staff with content drafting, data summarization, and reporting.
• Knowledge Management: Implement NotebookLM to create "grounded" internal knowledge bases (e.g., clinical SOPs, HR policies) for instant staff queries, ensuring AI responses are based only on verified internal data.

4. Network & Infrastructure

• Multi-Site Connectivity: Manage ISP vendors and troubleshoot internet/SD-WAN issues across 7 locations.
• Clinic WiFi: Maintain secure, high-performance WiFi (VLAN-separated) to ensure clinical systems and guest networks remain isolated.

Job Requirements

• Experience: 3–4 years in IT/Systems Administration. Experience in healthcare or retail SMEs is a major plus.

• PDPA Proficiency: Solid understanding of the Singapore Personal Data Protection Act. Holding a Practitioner Certificate in Personal Data Protection (WSQ) or Fundamentals of PDPA is highly preferred.

• Technical Stack: Advanced knowledge of Google Workspace Admin Console, Google Cloud Identity, and MDM solutions.

• AI Literacy: Hands-on experience (or a strong interest) in utilizing Generative AI (Gemini, NotebookLM) and low-code tools (AppSheet/Apps Script) for business process improvement.

• Networking: Experience managing multi-site WiFi environments (e.g., Ubiquiti, Aruba, or Meraki).
  

Job Highlights

• Annual Leave - 14 days onwards

• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones

• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!

• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony 
  

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

You won't just be "keeping the lights on." You will be the architect of a secure, AI-enhanced clinical environment, helping us lead the way in modern healthcare operations in Singapore.

Job Summary

We are looking for a capable IT & Digitalization Specialist to join our Network & Digitalization Department. You will be responsible for overseeing information security across the ASEAN region, providing technical support for digital operations, and leading digital transformation initiatives initiated by our International Headquarters. This role requires a blend of operational IT maintenance, security management, and project coordination skills.

Key Responsibilities

1. Information Security Management (ASEAN Region)

• Manage the daily information security framework for the ASEAN region.

• Implement security protection measures to prevent information risks and ensure the safety of regional information systems and data.

• Oversee information and network security management protocols.

2. Digital Technical Support & Operations

• Provide technical support and services related to digitalization across the region.

• Respond to business digitalization needs and enhance regional digital operational efficiency.

• Support the construction of digital systems and maintain existing IT infrastructure.

• Ensure accurate and timely management of supplier costs, including quarterly and annual accruals and write-offs.

3. Digital Transformation Projects

• Lead the localization and execution of the International Company’s digital science and technology transformation strategy within the ASEAN region.

• Formulate regional implementation plans and coordinate resources to ensure transformation tasks are effectively advanced.

• Organize the team to complete and implement the annual digital transformation action plan.
  

Requirements

Education & Experience

• Education: Bachelor’s Degree (or equivalent) in Information Technology, Computer Science, or a related discipline.

• Experience: Minimum of 3 years of experience in IT operations and maintenance.

Technical Skills & Knowledge

• Strong knowledge of basic IT infrastructure, including servers and office networks.

• Familiarity with IT products or security products; possession of relevant professional certifications is highly advantageous.

• Awareness of frontier technology hotspots and industry trends.

• Bilingual Proficiency (English & Chinese): Proficiency in spoken and written Chinese is required to liaise effectively with Chinese-speaking counterparts at the global headquarters and to review technical documentation from the parent company

Key Competencies

• Project Management: Proven ability to manage projects and coordinate resources effectively.

• Communication: Excellent communication skills with the ability to coordinate problem resolution across different stakeholders.

• Financial Acumen: Basic understanding of cost management and operational efficiency (to support cost center targets).
  

Key Performance Indicators (KPIs)

• Regional Support: Effectiveness in supporting the region's revenue goals and business development.

• Cost Management: Meeting annual cost assessment targets and driving cost efficiency (Cloud & Network Operations Center profitability/savings).

• System Stability: Effectiveness of digital system support and IT maintenance.

• Transformation Success: Successful completion and implementation of the annual digital transformation plan.

• Security & Compliance: Efficacy of information and network security management.
  

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

We are looking for a n IT infrastructure / support engineer with strong Windows-Linux systems knowledge, CCNP-level networking skills, and experience in server operations, virtualization, and enterprise IT support.

As this role will work closely with counterparts in China, fluency in Mandarin is required.

Responsibilities:

• Provide desktop IT support for company employees, including system installation, troubleshooting software and hardware issues, configuring office peripherals, and managing user accounts and access permissions.
• Operate and maintain Windows/Linux physical and virtual servers, including deployment, routine inspections, patch updates, data backup, and emergency incident handling.
• Troubleshootnetwork issues and perform basic configuration of routing and switching devices;requires NP-level networking knowledge.
• ManageIT assets and maintain operation logs and incident reports; implement standardizedIT operations procedures.
• SupportR&D teams in building development environments; familiar with mainstream virtualizationsetup, daily maintenance, and troubleshooting.
• Coordinate with internal teams and local vendors to ensure stable operation of IT systems.

Requirements:

• Bachelor's degree or above in Information Technology, Computer Science, or related fields.
• Solid hands-on experience in desktop support and server operations.
• Knowledgeof NP/CCNP-level networking, familiar with VLANs, routing & switching, and basicfirewall operations.
• Proficientin Windows and Linux systems; understanding of mainstream virtualization technologies.
• Experiencein cluster maintenance is an advantage.
• Goodcommunication skills, strong service mindset, and ability to independentlyhandle various IT issues

The Senior Manager (IT) leads the organisation’sIT strategy, infrastructure, cybersecurity, and digital platforms that underpinSOS’s 24/7 lifeline services.

This role is responsible for ensuring the reliability, security, and resilience of mission-critical systems, while strengthening IT governance, service delivery, and operational effectiveness.

The incumbent will play a key role in advancing the organisation’s digital transformation agenda, including the adoption of data, automation, and AI-enabled solutions to enhance service delivery and organisational impact.

This role will also oversee vendor management and lead the IT team to build sustainable and scalable technology capabilities. In addition, the incumbent will provide strategic advisory to senior leadership on technology risks, investments, and innovation priorities.

Duties and Responsibilities:
IT Strategy, Governance & Risk

• Develop and execute the organisation’s IT strategy and multi-year technology roadmap, ensuring alignment with organisational priorities and 24/7 service requirements.
• Lead organisation-wide digital transformation initiatives to enhance service delivery, operational efficiency, and enable data-driven decision-making.
• Establish, implement, and continuously enhance IT governance frameworks, policies, and cybersecurity practices.
• Oversee IT risk management, including cybersecurity risks, and ensure robust Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities for mission‑critical systems.
• Ensure compliance with relevant regulatory, sectoral, and data protection requirements.
• Engage with the IT Committee to provide updates on IT strategy and key initiatives, seek guidance, and escalate critical risks and developments.

Infrastructure & Operations

• Oversee the organisation’s IT infrastructure, including networks, servers, cloud platforms, virtual environments, and end-user systems.
• Ensure high availability, performance, and reliability of systems supporting 24/7 operations.
• Implement proactive system monitoring, capacity planning, and performance optimisation to ensure system stability and scalability.
• Lead incident management and service recovery processes to minimise disruption and ensure timely restoration of critical services.
• Drive continuous improvement in IT service management and operational processes to enhance efficiency, service quality, and user experience.

Applications & Digital Platforms

• Oversee the governance, administration, and optimisation of key enterprise systems (e.g., CRM, donor management, training management systems, and communication systems).
• Manages system integrations, enhancements, and lifecycle upgrades in collaboration with vendors and internal stakeholders.
• Ensured digital platforms are aligned with operational needs, scalable, and user-centric.
• Drive the adoption of emerging technologies (e.g., automation, AI-enabled tools) to enhance service delivery and organisational effectiveness.

Cybersecurity and Data Protection

• Establish and maintain a robust cybersecurity framework, including access controls, endpoint protection, monitoring, and incident responses.
• Identify, assess, and mitigate cybersecurity and data protection risks to safeguard systems and organisational data.
• Conduct periodic security assessments, vulnerability reviews, and user awareness initiatives.

Project, Vendor & Budget Management

• Lead IT projects end-to-end, ensuring delivery within scope, timeline, budget, and quality expectations, while meeting business and operational needs.
• Manage vendor relationships, including contract negotiation and service level performance.
• Manage the annual IT budget, ensuring cost discipline, and prepare cost‑benefit analyses to support informed technology investment decisions.

Stakeholder Management & Leadership

• Build strong relationships with stakeholders and communicate IT plans, risks, and progress effectively to support informed decision-making.
• Collaborate with internal stakeholders to understand their IT needs and align technology initiatives accordingly.
• Provide regular updates to Management, the IT Committee, and relevant governance bodies on IT strategy, performance, and key developments.

Team Leadership

• Lead, mentor, and develop IT staff, fostering a high-performance, service-oriented culture.
• Promote capability development, knowledge sharing, and continuous improvement to strengthen team performance and effectiveness.

Educational Qualification:

• Degree in Computer Science, Information Technology, or related field
• Relevant professional certifications such as ITIL, CISSP, CISM, PMP, or cloud certifications (e.g. AWS, Azure) would be an advantage

Relevant Experience:

• Minimum 10 years of relevant IT experience, with proven experience in leading IT projects, managing teams, and overseeing enterprise IT environments.
• Preferably with experience in a similar senior IT leadership role
• Experience in digital transformation, data, automation, or AI-enabled solutions

Behaviour Traits & Attitude:

• Strategic thinking and the ability to align technology initiatives with organisational priorities
• Strong problem-solving and analytical capabilities
• Robust governance, risk, and cybersecurity awareness
• Vendor management and commercial acumen
• Stakeholder management and communication skills
• Leadership and team development capabilities
• Ability to operate in a fast-paced, mission-critical environment

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

The Head, IT Applications & Engineering is accountable for the end-to-end delivery, performance, stability, and evolution of the organisation’s application landscape across core insurance systems, CRM and customer-servicing platforms, customer-facing digital channels, and integration and API layers.

The primary purpose of this role is to ensure that enterprise systems and custom-built digital capabilities are well-architected for scalability, efficiently delivered, and sustainably operated to support business growth in a regulated insurance environment.

We are seeking a strategic leader who can lead the team through a critical business growth phase. He/she should demonstrate a combination of strong technical leadership and enterprise application experience (e.g. with policy administration and CRM systems).The ideal candidate should also have experience in building or transforming teams from a reactive, change-request driven culture into a high-performing, innovative and product-oriented engineering one.

POSITION ACCOUNTABILITIES

Technical Leadership & Architecture

-               Provide hands-on leadership across application design, architecture and engineering best practices

-               Guide teams in building scalable, secure, and high-performance systems

-               Review, validate and challenge technical designs while coaching software engineers on best practices

Enterprise Applications Ownership

-               Oversee the design, build / customisation and enhancement of core insurance systems, CRM and customer-servicing platforms, customer-facing digital channels, andintegration and API layers

-               For enterprise systems and SaaS platforms, ensure optimal balance between configuration and customisation

-               Build and maintain application roadmaps aligned to business priorities

-               Identify opportunities for system optimisation, technical debt reduction and cost-efficiency improvements

AI Enablement & Innovation

-               Build engineering capacity for innovation and product development (including AI and automation) and modernizing existing technology stack

-               Drive adoption of AI-enabled development practices and tooling across the SDLC

-               Support gradual transition towards a product squad operating model

Engineering Execution and Resource Planning

-               Define and implement delivery processes (agile cadence, sprint planning, backlog management)

-               Establish and manage release schedules and CI/CD pipelines

-               Track and report delivery performance metrics (lead time, defects, throughout)

-               Establish and enforce engineering standards and best practices of code quality and peer reviews, CI/CD and test automation standards

-               Define engineering roadmaps and plan resource allocation across multiple projects

Team Leadership and Change Agility

-               Lead and manage software engineering teams, focused on a balanced strategy to build internal engineering capabilities and leveraging external (offshore)capabilities

-               Coach, mentor and develop engineering managers and developers.

- Identify capability gaps and implement training and promote professional development within the team, emphasizing the growth and advancement of team members
-               Foster anengineering culture of strong ownership, collaboration and continuousimprovement

-               Navigate complex change management processes, fostering a culture of agility

Strategic Vendor Management

-               Manage vendor relationships and contract negotiations to optimize value, performance, and risk mitigation.

-               Manage delivery and performance of vendors and integration partners, which includes tracking vendor performance against SLAs and contractual obligation.

-               Manage vendor’s upgrade and roadmap alignment, prevent over-customisation and vendor lock-in.

Stakeholder Management & Alignment

-               Partner closely with business, product, and executive stakeholders to align on priorities and outcomes

-               Translate complex business requirements into scalable technical solutions

QUALIFICATIONS AND EXPERIENCE

Qualifications

-               Bachelor degree in Computer Science, Information Technology, Information Systems, Computer or Software Engineering, or a related technical discipline.

-               Relevant professional certifications such as Project Management Professional (PMP),Certified ScrumMaster (CSM) or other relevant credentials are advantageous.

Experience

-               15 - 20years of experience in software engineering, application delivery, with strong progression into leadership roles

-               Strong background in modern architecture (e.g. microservices / API design, cloud-native development, integration patterns such as REST, messaging, event-driven)

-               Demonstrated experience leading and scaling engineering teams. Prior experience with leading offshore teams is advantageous.

-               Strong technical foundation with previous hands-on experience as a technology architect, able to make strategic decisions grounded in deep architectural understanding.

-               Exposure to AI/ML or AI-enabled development practices is highly preferred

-               Experience working with enterprise platforms (CRM systems such as Salesforce, Dynamics)

-               Experience working in direct insurance environments with understanding of policy lifecycle, underwriting workflows, claims processing is preferred.

-               Experience working in regulated environments with strong appreciation of technology risk management, segregation of duties, audit and compliance requirements is advantageous.

Key Competencies & Attributes

-               A problem solver who is hands-on, pragmatic, and delivery-focused

-               Comfortable to do hands-on coding and engage developers at code, design and architecture levels

-               Strong systems thinking and architectural mindset

-               Able to operate effectively in lean, fast-paced and ambiguous environments

-               Comfortable driving change and challenging status quo constructively

-               Able to drive cross-functional collaboration

Supports the day-to-day IT and cybersecurity operations for all PAP Town Councils and the coordinating office. Working closely with the appointed IT vendor, Town Council staff, and relevant external parties, this role focuses on operational coordination, issue tracking, and execution support, including assistance with IT and cybersecurity-related audit queries and inter-agency operational matters

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Responsibilities

• perform daily checks (with basic and comprehensive checklist) for AV equipment such as checking if project is working, wireless microphone have sufficient battery, etc.
• attend to ad hoc issues related to AV
• prepare and standby for event
• The candidate must be prepared for a lot of walking around the campus.
• Location will be at Dover and eventually at Punggol.

Requirements:

• Minimum Nitec, O level attainment with good knowledge and
• With prior experience of 5 years experience in the AV support for end user facilities
• customer centric mindset
• Driven to learn supporting Audio and Visual Devices and IT Related devices

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

•Registration ID (Ngiam Xinyi)

By sending usyour personal data and curriculum vitae (CV), you are deemed to consent toPERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose yourpersonal data for the purposes set out in the Privacy Policy available athttps://www.persolsingapore.com/policies. You acknowledge that you have read,understood, and agree with the Privacy Policy.

Responsibilities

IT Helpdesk & Corporate Support (~20%)

·       Provide Level 1 IT support for Corporate Office users (~35 users)

·       Manage user provisioning, device setup, access rights, and asset tracking

·       Troubleshoot common issues (M365, endpoints, printers)

·       Escalate complex infrastructure issues to central IT or vendors

·       Maintain structured ticket logs and monthly support reporting

Data Governance & Quality (~20%)

·       Support structured data quality assessments across corporate and plant systems

·       Coordinate with data owners to maintain master data integrity

·       Maintain enterprise data standards, dictionaries, and validation rules

·       Support digitization of manual data capture processes

·       Identify and document systems of record for key operational data

·       Work on digitization of data

Process Automation (~40%)

·       Document and map repetitive/manual processes across plants and corporate functions

·       Identify and prioritize automation opportunities

·       Develop and maintain low-code/RPA workflows

·       Test, deploy, and monitor automation performance

·       Maintain automation inventory and quantify efficiency gains

·       Track and report time savings and error reduction

·       Continuously refine deployed automations

Applied AI / ML Support (~20%)

·       Prepare structured datasets for AI/ML use cases

·       Perform exploratory data analysis (EDA)

·       Manage and maintain ETL/ELT pipelines for centralized data preparation

·       Support development, testing, and monitoring of predictive/prescriptive models

·       Document model performance and improvement opportunities

Qualifications & Skills

Education

·       Degree in Information Systems, Computer Science, Data Analytics, or related field

Technical Skills

·       Working knowledge of SQL, Python or R

·       Familiarity with JavaScript, HTML, CSS (basic level)

·       Experience with Power BI or similar visualization tools

·       Exposure to low-code automation tools (Power Automate, UiPath, etc.)

·       Understanding of data governance and data lifecycle principles

·       Strong documentation discipline

Helpdesk Technical Skills

·       Windows 10/11 troubleshooting

·       Microsoft 365 administration and support

·       Email configuration and troubleshooting

·       End-user device and peripheral support

·       Basic network connectivity troubleshooting

·       User and access management

·       Shared drive and permission management

About the Role

We are seeking an IT Executive (Cybersecurity & Operations) to support the organisation’s cybersecurity posture and day-to-day IT operations. This role combines hands-on security operations with IT support responsibilities, ensuring systems are secure, reliable, and well-managed. The ideal candidate is technically hands-on, operationally strong, and able to translate cybersecurity requirements into practical system configurations.

Responsibilities:

1. Cybersecurity Operations & Monitoring

• Monitor security alerts from SIEM, endpoint protection, and network systems; perform triage and escalate where required
• Analyse logs and system activity to detect anomalies and potential cybersecurity threats
• Support implementation and maintenance of security tools (e.g., SIEM, endpoint detection, MDR services)
• Review and fine-tune security alerts and monitoring rules to improve effectiveness

2. Incident Response & Risk Management

• Perform first-level incident investigation, containment, and recovery actions
• Document incidents, root causes, and follow-up remediation actions
• Coordinate with internal stakeholders and vendors during security incidents
• Support vulnerability remediation and follow-up on identified risks

3. Governance, Risk & Compliance (GRC)

• Support implementation of cybersecurity policies, standards, and procedures
• Assist in audits, risk assessments, and compliance activities (e.g., PDPA and internal governance requirements)
• Maintain documentation for risks, controls, and mitigation actions
• Work with relevant stakeholders on data protection and data security initiatives

4. Vulnerability Management & Hardening

• Conduct vulnerability scans and coordinate remediation activities
• Track patching status and ensure timely updates across systems and endpoints
• Implement and maintain system hardening baselines (e.g., CIS benchmarks, NIST guidelines)
• Monitor security posture across assets and follow up on gaps

5. Vendor & Security Tool Coordination

• Liaise with cybersecurity vendors (e.g., MDR, VAPT, firewall providers)
• Track service deliverables, incidents, and remediation progress
• Support evaluation and onboarding of new tools and solutions

6. IT Operations & End-User Support

• Provide Level 1–2 IT support for incidents and service requests
• Support system administration for Microsoft 365, Entra ID / Active Directory, endpoints and network infrastructure
• Manage user access, onboarding/offboarding, and device lifecycle activities
• Perform routine system monitoring and preventive maintenance

Requirements:

Qualifications & Experience

• Diploma or Degree in Information Technology, Cybersecurity, or related field
• Preferably 3–6 years of relevant experience in cybersecurity and/or IT operations
• Experience in environments requiring both security and tech support responsibilities

Technical Skills

Familiarity with:

• Security monitoring tools (e.g., SIEM, log analysis, MDR platforms)
• Endpoint protection solutions (e.g., Microsoft Defender, Bitdefender or equivalent)
• Endpoint management tools (e.g., Microsoft Intune, Atera or equivalent)
• Vulnerability scanning and patch management tools
• Microsoft 365, Entra ID / Active Directory
• Network fundamentals and monitoring tools
• Implementation of cybersecurity frameworks (e.g., CIS, NIST) using Intune and Group Policy (GPO)
• Firewall configuration and management (e.g., Fortinet, SonicWall or equivalent)

Technical Exposure (Advantageous)

Experience with:

• PowerShell scripting for automation and administration
• Microsoft 365 ecosystem, including Entra ID security configurations
• Windows Autopilot or modern device provisioning workflows

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

We are seeking a skilled and proactive IT & Network Engineer to support, maintain, and optimize our organization’s IT infrastructure and network systems. The ideal candidate will be responsible for ensuring system reliability, security, and performance across all IT environments, while providing technical support to end users and participating in infrastructure projects.

Job Description & Requirements:

• Networking skills (basic understanding, configuration, and settings of routers, switches, Wi-Fi access points, VLANs, routing, and troubleshooting)
• L2/L3 Windows administration (basic understanding, configuration, and settings of the full Wintel stack: AD, DNS, DHCP, GPO, and basic scripting)
• Linux (comfortable with CLI administration, LVM, Apache, and Tomcat)
• Solaris (comfortable with CLI administration, SVM, and Tomcat)
• Firewall appliance experience (basic understanding, configuration, and settings)
• Vendor management and case reporting
• Front-end user support
• Customer office site support (network infrastructure, Windows administration, and end-user support)

Education & Experience:

• Minimum ITE Diploma
• 2-4 years experience in IT infrastructure and network management

Key Competencies:

• Strong problem-solving and troubleshooting skills
• Ability to work independently and in a team environment
• Proactive mindset with a focus on continuous improvement

• Autonomy to make key decisions to shape a Center of Excellence (COE) 
• Direct engagement with senior business stakeholders 

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT manager to join their team.

About the job

Your responsibility includes:

1. ETRM Application Ownership & Operations

• System Availability: Own the overall availability, performance, and reliability of the global ETRM ecosystem and downstream business applications.
• Service Management: Ensure application incidents, service requests, and maintenance are managed in line with strict SLAs and ITSM processes, serving as the ultimate escalation point for major business-impacting issues.
• Lifecycle Management: Oversee system upgrades, application patching, custom extensions, core integrations, and end-of-life planning to ensure systems remain fit for 

2.COE Governance & Strategic Roadmap 

COE Controls: Establish, maintain, and enforce application standards, change control, and release workflows under an Application Center of Excellence (COE) model to minimize operational risk.

• Strategic Roadmap: Define and execute the ETRM and application roadmap aligned with commercial business strategies and operational priorities.

3. Stakeholder Engagement & Project Delivery

• Business Partnership: Engage regularly with traders, risk managers, accounting leads, and executive system owners to translate complex business requirements into clear technical actions.
• Project Execution: Oversee the end-to-end delivery of major IT initiatives, including new commodity onboarding, risk model implementations, cloud migrations, and operational efficiency automations.

Skills and experience required

As a successful applicant, you will have at least 7 years of experience in ETRM of at least 1 major ETRM system (e.g., ION Endur/Allegro/RightAngle, Hitachi Openlink, or Aligne). At least 5 years of team management / vendor management is required for this role.

Proven track record in business stakeholder management is required for this role. 

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to service management for Application


To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at https://www.linkedin.com/in/hoonteck-nologyrecruitment/?skipRedirect=true. (EA: 94C3609/ R1219669)

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Job Description

We are seeking a proactive and detail-oriented Operations & Administration Executive to support the company's daily operations. The successful candidate will be responsible for office administration, inventory control, HR and payroll administration, logistics coordination, customs permit declarations, accounts administration, and project coordination.

Key Responsibilities

Administration & Operations

• Perform daily booking and data entry activities.
• Process backlog bookings and maintain accurate operational records.
• Handle general office administration and documentation.
• Manage office supplies and ensure timely replenishment of consumables.
• Review existing operational workflows and develop SOPs to improve efficiency, accountability, inventory control, and workplace organization.
• Ensure proper housekeeping, inventory management, and adherence to operational procedures by all staff.

Inventory & Warehouse Coordination

• Track incoming and outgoing inventory movements.
• Maintain accurate stock records and inventory databases.
• Conduct stock reconciliation and periodic stock counts.
• Prepare inventory and stock balance reports.
• Coordinate local stock collection and delivery arrangements.

Logistics & Customs Coordination

• Arrange incoming freight shipments and customs clearance.
• Liaise with freight forwarders, transport providers, customers, and vendors.
• Prepare and submit import and export permit declarations through TradeNet.
• Ensure compliance with Singapore Customs requirements.

HR & Payroll Administration

• Process monthly payroll accurately and on time.
• Maintain employee attendance, leave, and personnel records.
• Assist with onboarding and offboarding processes.
• Support CPF submissions and HR administrative matters.

Accounts Administration

• Prepare and issue quotations, invoices, delivery orders, and purchase orders.
• Verify supplier invoices and maintain proper documentation.
• Assist with accounts receivable and accounts payable tracking.
• Maintain accurate accounting records and support month-end closing activities.

Project Coordination

• Coordinate IT asset collection, disposal, and recycling projects.
• Schedule collection and transportation activities.
• Maintain project documentation and status reports.

Requirements

• Diploma or equivalent qualification in Business Administration, Accounting, Logistics, or related disciplines.
• Minimum 2 years of relevant working experience.
• Basic understanding of accounting principles and bookkeeping practices.
• Experience with payroll administration and HR support.
• Familiarity with inventory management and logistics coordination.
• Knowledge of Singapore Customs TradeNet permit declarations is an advantage.
• Proficient in Microsoft Office applications, especially Excel.
• Experience using Xero Accounting Software and Info-Tech Payroll/Accounting Systems preferred.
• Strong organizational skills, attention to detail, and ability to multitask.
• Good communication and interpersonal skills.

Preferred Skills

• TradeNet Permit Declaration
• Inventory Management
• Payroll Administration
• Xero Accounting Software
• Info-Tech Payroll System
• Logistics Coordination
• Accounts Administration
• Microsoft Excel

Salary

SGD 3,500 – 5,000 per month (commensurate with experience)

Benefits

• Annual Leave
• Medical Benefits
• Career Development Opportunities
• Supportive Working Environment

Job Scope:

• Handle Internship local and overseas enquiries from students, parents, and companies via email and phone
• Assist Internship Team in administration of the Internship procedures and of the Internship Portal
• Reporting of any bugs in Portal to system developer and team, ensuring the bugs are eventually resolved within expected timeframe, reporting to team of any bugs that are not resolved timely
• Monitor and track students’ statuses of various Pre-Internship requirements suchas preparation of CVs, completion of Workplace Safety and Health module, submission of required documents for overseas internship.

Requirements:

• Familiar with Microsoft365 apps, Power apps, Power BI, AI/Gen AI tools, Power Automate.
• IT savvy, willing to learn to use new systems
• Good working knowledge of using MS Office, eg understand how to do mail mergein Word, at least Intermediate level for Excel, using Excel functions to do data checking and reporting, such as vlookup, if-else, left, right, pivot.
• Have some experience of customer relationship management, able to communicate well

Working Hours: Office hours

Contract Period: 11 months

Salary: $2600- 3000/month

Location: Dover

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

Note: **Prefer someone with more experience with application projects hosted on the cloud**

Employment Type: 1-year contract (renewable)
Eligibility: Singaporean ONLY

Job Overview:

We are seeking a proactive and service-oriented Operations & Support Lead to support the delivery and ongoing operations of a learning technology project deployed at the customer’s site. The successful candidate will represent the vendor team onsite and serve as the primary operational liaison between the customer, project stakeholders, technical teams, and support vendors. The role requires strong operational management capabilities, stakeholder engagement skills, and experience managing support services within a structured and customer-facing environment.

Key Responsibilities

Operations & Service Management

• Oversee daily operational support for learning technology platforms and associated systems

• Monitor system performance, service availability, and operational issues to ensure service continuity

• Coordinate system enhancements, releases, maintenance activities, and operational readiness

• Maintain operational procedures, workflows, and support documentation

• Ensure compliance with organisational policies, governance standards, and service requirements

• Support business continuity and operational resilience initiatives

Incident & Support Management

• Serve as the primary onsite coordinator for operational and support-related matters

• Manage incident reporting, issue tracking, escalation, and resolution processes

• Coordinate with technical teams, infrastructure teams, and vendors for timely issue resolution

• Monitor service delivery against SLAs and KPIs, and provide updates to stakeholders

• Drive continuous improvement initiatives to enhance operational efficiency and user support experience

Stakeholder & Vendor Management

• Work closely with stakeholders, business users, project managers, technical teams, and vendors to support operational requirements and service delivery

• Support governance activities including meetings, reporting, audits, and service reviews

• Assist with change management, user engagement, and adoption activities

Reporting & Continuous Improvement

• Prepare operational reports, incident summaries, dashboards, and management updates

• Analyse operational trends and recommend service improvement initiatives

• Support audit, compliance, and risk management activities

• Maintain accurate operational records, logs, and documentation

Qualifications & Experience

• Bachelor’s degree in Information Technology, Information Systems, Education Technology, Business Administration, or a related discipline

• At least 5 years of relevant experience in operations management, service delivery, or support functions

• Experience supporting enterprise digital platforms, cloud-based systems, or Learning Management Systems (LMS)

• Experience managing vendors, support teams, and cross-functional stakeholders

• Familiarity with structured project delivery and governance environments

Certifications

Mandatory

• ITIL Foundation Certification (or equivalent certification in IT Service Management)

Preferred / Good-to-Have

• Microsoft Azure certification (e.g., Azure Fundamentals, Azure Administrator, or related cloud certification)

• Project management certifications such as PMP, PRINCE2, Agile, or Scrum certifications

• Relevant certifications in service management, operations, or enterprise platforms

• Learning Management System (LMS) platform certifications will be advantageous

Competencies & Skills

• Strong organisational, coordination, and stakeholder management skills

• Good analytical and problem-solving capabilities, Strong communication and interpersonal skills

• Ability to manage multiple priorities in a fast-paced environment

• Service-oriented mindset with attention to operational quality and user experience

• Proficiency in operational reporting and documentation

Preferred Attributes

• Experience in public sector, education, or large-scale digital transformation environments

• Familiarity with ticketing and service management platforms (e.g. ServiceNow, Jira Service Management)

• Understanding of governance, compliance, and audit processes

• Ability to work independently and collaboratively across teams

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Responsibilities:

• Partner closely with Sales to understand customer requirements and translate them into scalable, cost-effective solutions
• Design and propose end-to-end solutions across cloud, infrastructure, and security domains
• Deliver impactful technical presentations, product demos, and proof-of-concepts (POCs) to customers
• Develop high-quality technical proposals, including solution architecture diagrams, detailed solution write-ups, and costing estimates
• Work with vendors, distributors, and internal teams for solution validation, sizing, and pricing
• Support RFP/RFI responses, Statements of Work(SOW), and implementation documentation
• Ensure solution feasibility by aligning closely with delivery and engineering teams
• Stay updated on cloud technologies, market trends, and competitor offerings
• Leverage tools (e.g. ChatGPT, Copilot, internal templates) to improve proposal efficiency and quality
• Participate in internal knowledge sharing, certifications, and technical enablement programs

Requirements:

• Experience in presales /solutions engineering / technical consulting (cloud or IT services)
• Strong understanding of cloud platforms (AWS preferred, Azure/GCP is a plus)
• Ability to translate business needs into technical solutions
• Experience in proposal writing, costing, and solution design
• Strong communication and presentation skills
• Ability to work in a fast-paced, sales-driven environment

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Reeve Lim Kok Kiong
Recruit Fast Pte. Ltd. (EA License: 23C1828) 
EA Personnel: R1330005
Email: reeve@recruitfast.sg 
Website: www.recruitfast.sg