Total 7 Manager level F&B / Tourism / Hospitality job vacancies

Job Summary

We are seeking a highly organized and technology-driven Information Systems & Operations Manager to oversee and optimize our restaurant group's business operations. The successful candidate will be responsible for managing IT systems, accounting operations, HR administration, website and digital marketing activities, business reporting, and process improvements across the organization.

This role is ideal for a proactive individual who can bridge technology and business operations while ensuring efficient day-to-day management of administrative functions.

Key Responsibilities

Information Systems & Technology

• Manage and maintain company IT infrastructure, including computers, printers, networking equipment, internet connectivity, and cloud services.
• Administer POS systems, online ordering platforms, reservation systems, and delivery partner integrations.
• Manage company websites and ensure content accuracy, uptime, security, and performance.
• Coordinate software implementations, upgrades, and troubleshooting.
• Manage data backups, cybersecurity measures, and access controls.
• Identify and implement automation opportunities to improve operational efficiency.

Accounting & Finance Operations

• Supervise accounting staff and data entry personnel.
• Ensure timely and accurate recording of financial transactions.
• Monitor accounts payable, accounts receivable, and bank reconciliations.
• Coordinate with external accountants, auditors, banks, and government agencies.
• Generate management reports and financial summaries.
• Assist management in budgeting and cost-control initiatives.

Human Resource Operations

• Oversee employee records and HR documentation.
• Coordinate payroll preparation and attendance records.
• Monitor leave, medical certificates, and staff documentation.
• Support recruitment, onboarding, and employee administration.
• Ensure compliance with employment regulations and company policies.
• Assist with work pass and regulatory documentation where required.

Website & Digital Marketing

• Manage company websites and online presence.
• Coordinate website updates, promotions, menus, and content changes.
• Manage social media platforms including Facebook, Instagram, TikTok, and Google Business Profile.
• Monitor online reviews and customer feedback.
• Track marketing performance and prepare monthly reports.
• Coordinate digital advertising campaigns and promotional activities.

Operations & Reporting

• Prepare operational and management reports.
• Monitor business KPIs and recommend improvements.
• Develop and maintain SOPs and documentation.
• Support management with strategic projects and process improvements.
• Liaise with vendors, service providers, and external consultants.

Requirements

Experience

• Minimum 5 years of experience in IT, systems administration, operations management, accounting administration, or related functions.
• Experience in F&B, hospitality, or retail operations is preferred.
• Experience with accounting software such as Tally, Xero, QuickBooks, or similar systems.
• Experience managing websites and social media platforms.

Technical Skills

• Strong knowledge of Microsoft Office and Google Workspace.
• Understanding of networking, hardware, software, and cloud services.
• Familiarity with website management platforms.
• Ability to analyze data and prepare reports.
• Knowledge of digital marketing tools is an advantage.

Personal Attributes

• Strong leadership and organizational skills.
• Excellent problem-solving abilities.
• Ability to manage multiple responsibilities simultaneously.
• High attention to detail and accuracy.
• Strong communication and interpersonal skills.

Principal Engineer / Manager, Defect Detection & Yield Engineering

Key Responsibilities

• Lead defect detection and yield improvement initiatives across semiconductor manufacturing operations.

• Drive root cause analysis and corrective actions for process and quality excursions.

• Analyze defect and yield data to identify trends and improvement opportunities.

• Partner with Process, Manufacturing, Quality, and Engineering teams to improve operational performance.

• Support implementation of advanced inspection and monitoring solutions.

• Develop best practices and mentor engineers within the organization.

Requirements

• Degree in Engineering, Materials Science, Physics, or related discipline.

• 7+ years of semiconductor manufacturing, yield, process, or defect engineering experience.

• Strong analytical, problem-solving, and stakeholder management skills.

• Experience in defect analysis, process monitoring, and yield improvement.

• Ability to lead cross-functional initiatives in a fast-paced environment.

We are looking for a high-caliber Operations & Engineering Manager with a strong background in mechanical design and production management. You will be responsible for the technical integrity o four hardware portfolio, managing regional technical operations, and leading across-functional team to deliver high-quality integrated solutions. You will act as the primary technical authority for our regional partners and oversee the transition of complex products from wholesale to market-ready solutions.

Key Responsibilities:

•  Technical Operations Leadership: Direct regional engineering activities, ensuring high standards of technical support and hardware integration for IT and automation hardware.

•  Production& Quality Control: Establish and maintain high-traceability documentation and quality compliance standards for all hardware passing through our Singapore hub.

•  Mechanical& Electromechanical Support: Lead root-cause investigations into hardware failures and collaborate with global manufacturers to implement design improvements.

•  Lifecycle Management: Manage internal workflows for hardware testing, assembly, and3D printing/prototyping to facilitate rapid response to client needs.

•  Team Management: Lead a multidisciplinary team of engineers, fostering a culture of technical excellence and operational efficiency in a high-growth environment.

•  Strategic Vendor Liaison: Coordinate with manufacturers to validate prototypes and ensure production scalability for regional hardware deployments.

Qualifications:

•  Education: MSc in Mechanical Engineering (from a reputable institution).

•  Experience:2+ years of experience in robotics engineering, production management, or hardware operations leadership.

•  Technical Skills:

•  Design: Expert in CAD tools (SolidWorks/AutoCAD) and Design for Manufacturing (DFM).

•  Systems: Strong understanding of electromechanical integration and autonomous systems.

•  Operations: Proven ability to manage production setups and global/regional deployment cycles.

•  Competencies: High-level problem-solving skills, experience with preventive maintenance frameworks, and a track record of leading international engineering teams.

Job Scope:

System Operations & Maintenance

• Maintain 100% system uptime by ensuring analytics systems remain operational and accessible to all users with zero unplanned downtime
• Monitor existing alerting mechanisms and coordinate with vendors to address system issues promptly
• Manage all system changes through proper approval processes, ensuring comprehensive documentation and stakeholder sign-off
• Coordinate planned maintenance windows and communicate effectively with all affected users

Requirements Analysis & Product Management

• Conduct thorough requirements gathering sessions with diverse stakeholders across the organisation
• Identify and document use cases, creating detailed user journey maps to understand end-to-end user experiences
• Translate complex stakeholder needs into clear, actionable product requirements that can be implemented by technical teams
• Facilitate workshops and stakeholder meetings to ensure alignment on system enhancements and new features

Dashboard Management& Governance

• Oversee dashboard refresh cycles in accordance with stakeholders’ directions and instructions
• Ensure all dashboard updates receive necessary approvals before implementation
• Maintain comprehensive documentation for all dashboard changes, including rationale, approval trails, and implementation details
• Coordinate with various departments to ensure dashboard content meets evolving business needs

System Transition & Decommissioning

• Develop comprehensive archival plans for existing analytics systems scheduled for decommissioning by end of year
• Execute data migration and archival strategies to ensure critical historical data and reports are preserved and accessible
• Coordinate with stakeholders to identify essential data retention requirements and compliance obligations
• Manage the orderly shutdown of legacy systems whilst ensuring business continuity throughout the transition period
• Document decommissioning processes and create knowledge transfer materials for future reference

Vendor Management &Performance Oversight

• Liaise with vendors to ensure service level agreements are met and system performance standards are maintained
• Review and analyse monthly vendor reports on system changes, utilisation, and performance metrics to identify trends and improvement opportunities
• Escalate vendor-related issues and coordinate resolution efforts
• Provide oversight of vendor activities to ensure alignment with organisational requirements

Communication &Stakeholder Management

• Provide timely weekly updates to the team on analytics systems operations, including performance metrics, issues resolved, and upcoming changes
• Synthesise insights from system performance data and vendor reports for management and stakeholders
• Communicate transition timelines and decommissioning plans to all affected stakeholders
• Serve as the primary point of contact for system-related queries and escalations

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Business Analytics, or related field
• Minimum 3-5 years of experience in systems operations, preferably in analytics or business intelligence environments
• Strong experience in requirements gathering and business analysis
• Ability to quickly acquire comprehensive domain knowledge of tourism and hospitality datasets across existing and new systems
• Proven track record in maintaining high-availability systems with minimal downtime
• Experience with dashboard platforms and data visualisation tools
• Experience in system migrations, data archival, and decommissioning processes
• Strong vendor management and relationship management skills
• Excellent communication skills with ability to translate technical concepts for non-technical stakeholders
• Demonstrated leadership capabilities appropriate for Assistant Manager / Manager level responsibilities

Preferred Qualifications:

• Familiarity with visualisation (e.g. Qlik) and data processing (e.g. Talend, SAP) tools will be considered favourable.
• Experience with change management processes and ITIL frameworks
• Knowledge of data governance and compliance requirements
• Familiarity with agile project management methodologies
• Experience in user experience design and journey mapping
• Experience managing system consolidation projects
• Relevant certifications in systems administration or business analysis
• Previous experience in a managerial or team leadership role

Working Hours: Mon-Thurs: 9am – 6.30pm, Fri: 9am - 5.30pm

Contract Period: 12 months (Estimated period: 25/5/2026 to 23/4/2027)

Location: Orchard Spring Lane

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

This role will provide day-to-day IT operational support across the organisation’s property management operations, ensuring the reliability, security, and efficiency of IT systems and infrastructure. The role oversees the implementation and maintenance of property management systems, manages IT assets, and supports digital initiatives that enhance operational efficiency within retail and commercial properties.

Job Responsibilities

a)      IT Operations & Technical Support

• Provide support for day-to-day IT related enquiries and system management.
• Liaise with outsourced vendor for more complex issues.

b)      Property Management Systems Implementation

• Support the implementation, configuration, and ongoing maintenance of property management systems.
• Coordinate with system vendors and internal stakeholders during system upgrades, enhancements, and troubleshooting.
• Conduct user testing, system documentation, and user training to ensure smooth adoption of systems.
• Monitor system performance and recommend improvements to optimise operational efficiency.

c)       IT Infrastructure & Network Management

• Assist in managing the organisation’s IT infrastructure including servers, networks, storage, and connectivity across properties.
• Support maintenance of network equipment such as switches, firewalls, access points, and structured cabling.
• Monitor system performance, backups, and system security to ensure operational continuity.
• Coordinate with external IT service providers when necessary.

d)      IT Asset Management, Security& Compliance

• Maintain accurate inventory records of all IT hardware and software assets.
• Manage procurement, deployment, tracking, and lifecycle replacement of IT equipment.
• Ensure proper documentation of IT assets including warranties, licenses, and maintenance contracts.
• Implement and maintain IT security policies, access controls, and system monitoring practices.
• Ensure antivirus, patching, and system updates are properly maintained.
• Support data backup and disaster recovery procedures.
• Ensure compliance with internal IT governance policies.

Job Requirements

• Degree in Information Technology, Computer Science, Information Systems, or related field.
• Minimum 5–8 years of relevant IT experience, preferably in property management, real estate, or multi-site operations.
• Exposure to systems such as lease managementsystems, building management systems (BMS), or tenant management platforms.
• Strong knowledge of Windows operating systems and Microsoft 365 environment.
• Experience supporting enterprise applications and property management systems.
• Networking knowledge (TCP/IP, LAN/WAN, switches, firewalls, Wi-Fi).
• Familiarity with IT asset management and IT service management practices.
• Strong troubleshooting and problem-solving abilities.

[Order Number: 1506116]

Responsibilities

• Plan and manage turbine and auxiliary system outages, including resource allocation, scheduling, and risk assessment
• Coordinate with operations, engineering, contractors, and vendors to ensure timely and safe execution of maintenance activities
• Oversee inspection, repair, replacement, and testing of turbine components and auxiliary systems
• Ensure compliance with safety, quality, and environmental standards throughout the outage
• Monitor outage progress, report status, and implement corrective actions to address delays or technical issues
• Manage budgets, cost control, and documentation related to outage activities
• Lead and mentor technical teams, including contractors and engineers, to maintain high performance and adherence to best practices

Requirements

• Proven experience in managing gas turbine outages and auxiliary systems maintenance
• Strong knowledge of power plant operations, turbine technology, and auxiliary equipment

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Tan Sin Rou

EA Personnel Registration Number: R22106434

EA License no.: 07C5771

#SCR-rebecca-tan

Assistant Manager / Senior Specialist (Finance Systems & ERP) – Up to $6,500 | East-West | 5 Days

Location: East-West, Eunos

Salary: Up to $6,500

About the Role:

We are seeking a Finance-focused Business Systems Analyst to bridge finance operations and IT systems. You will ensure smooth ERP and system integrations, support digital transformation initiatives, and enable Finance Ops to operate efficiently post-implementation.

Key Responsibilities:

• Translate finance and procurement requirements into clear functional and system specifications (Sage CRM, Sage 300, integrations)

• Document workflows, identify gaps, risks, and dependencies

• Support project delivery, timeline planning, and cross-functional coordination

• Manage data migration, validation, and reconciliation for finance and vendor data

• Coordinate UAT planning, issue tracking, and change impact assessments

• Act as liaison between Finance Ops, IT, Procurement, and stakeholders

• Ensure post-go-live stabilisation for seamless BAU operations

Requirements:

• Min 5 years’ experience in finance systems, ERP, or digital transformation

• Hands-on experience with ERP implementations or migrations (Sage, SAP, Oracle, etc.)

• Strong understanding of finance operations and transactional workflows

• Excellent business analysis, documentation, and stakeholder management skills

• Able to thrive in fast-moving, cross-functional, and ambiguous environments

Success Measures:

• Finance requirements implemented with minimal rework

• Clean UAT sign-off and strong business confidence

• Smooth finance and procurement operations post-cutover