Total 4 Manager level F&B / Tourism / Hospitality job vacancies

Job Responsibilities

• Develop and maintain content materials such as user guides, presentations, and engagement resources
• Create and manage communications content (e.g. announcements, EDMs, internal updates) across digital platforms
• Plan and maintain a content calendar to ensure consistent and timely communication
• Engage and support users by responding to queries and feedback via digital channels
• Support planning and execution of events, roadshows, and training sessions
• Coordinate event logistics, communications, and on-site operations
• Gather and analyse post-event feedback to improve engagement initiatives
• Collaborate with cross-functional stakeholders to ensure content accuracy and alignment

Job Requirements

• Degree in Business, Marketing, Communications, or related field
• Experience in content creation, communications, or engagement roles
• Strong writing and communication skills
• Ability to simplify and communicate technical concepts to non-technical audiences
• Strong stakeholder management and coordination skills
• Able to work independently and manage multiple tasks in a fast-paced environment

Preferred Skills (Good to Have)

• Experience in change management or user adoption initiatives
• Exposure to digital platforms, data, or analytics environments
• Familiarity with design tools (e.g. Canva) or visualisation tools
• Experience in events or programme execution
• Basic knowledge of video editing or multimedia content creation

Additional Information

• 6 months Contract role
• Standard office hours (may require support for events when required)

Why Join This Opportunity

Opportunity to work on digital platform engagement and transformation initiatives
Exposure to end-to-end communications, content, and engagement strategies
Collaborative and dynamic working environment.

"Interested applicants, please email your resume to jacky.wong@persolapac.com or WhatsApp+65 9118 4028 for a confidential discussion about the role."

We regret to inform that only shortlisted candidates will be notified.
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EA License No: 01C4934 PERSOL Singapore Pte Ltd
EA Personnel No: R1107106
Wong Chee Ann Jacky

Company Overview

Founded in 2009, Bitsmedia develops purpose-driven technology that supports Muslims around the world in practising their faith with ease and intention. The company is best known for Muslim Pro, the leading Muslim lifestyle app with over 170 million downloads globally, offering essential tools and content that guide users in their daily spiritual lives.

Within Muslim Pro, Bitsmedia launched Qalbox in 2022, a dedicated video platform that provides educational and spiritually enriching content — from Quranic recitations and tafsir to hadith studies, Arabic lessons and expert-led discussions — making Islamic knowledge more accessible to a global audience. Qalbox also explores faith in modern life, spiritual well-being and personal growth, offering guidance rooted in Islamic teachings to help users connect their faith to everyday experiences.

In 2025, Bitsmedia became a certified B Corporation, reflecting its commitment to building products that serve the global Muslim community responsibly and sustainably. Headquartered in Singapore, with offices in Kuala Lumpur and Jakarta, Bitsmedia continues to grow its ecosystem of digital services for Muslims worldwide.

At Bitsmedia, we value diversity and inclusivity, striving to create a workplace where all voices are heard and unique perspectives are celebrated. We invite applications from all qualified individuals and are dedicated to fostering an environment where everyone can contribute and thrive.

Join us and be a part of a dynamic team where creativity meets technology, and each member plays a pivotal role in shaping the future of digital media.

Role Summary:

We are seeking a highly driven and strategic Content & Campaigns Lead to lead the planning, moderation, and execution of impactful content and charity campaigns across our platforms. This role is pivotal in shaping our content ecosystem—from moderation to acquisition—and aligning it with user engagement, brand values, and broader organizational goals.

This is not just a content role; it’s a cross-functional leadership opportunity to drive purpose-driven campaigns, enhance user experience, and support revenue growth through strategic content planning, meaningful partnerships, and insight-driven execution.

Responsibilities:

1. Content Governance & Moderation

• Lead the development and oversight of moderation policies, ensuring a safe, respectful, and value-aligned user experience across all platforms.
• Manage and mentor the content moderation team, ensuring consistency, accuracy, and responsiveness in moderation practices.
• Identify and analyze content trends, risks, and user feedback to continuously improve moderation workflows and digital community standards.
• Collaborate with Marketing, Legal, Tech & Product, and Customer Support teams to ensure moderation aligns with compliance and user experience objectives.

2. Strategic Content Planning

• Design and manage a long-term content strategy and calendar that connects educational goals with culturally and spiritually relevant themes.
• Partner with teams across Content, Product, Marketing and Design to deliver content experiences that are both impactful and user-centric.
• Leverage performance data and user insights to continuously refine content for maximum relevance, engagement, and learning outcomes.

3. Content Acquisition & Partnerships

• Build and maintain strategic relationships with external content providers, educators, and scholars to source authentic Islamic content.
• Curate high-quality materials, such as tafsir books, duʿā compilations, and age-appropriate curriculum, ensuring theological integrity and accessibility.
• Identify content gaps and acquisition opportunities to support product growth and audience expansion.

4. Campaign Strategy & Execution (Charity Initiatives)

• Own the end-to-end strategy for seasonal and evergreen charity campaigns (e.g. Qurban, Ramadan, Winter Aid, Palestine Relief).
• Develop annual roadmaps, launch strategies, and thematic narratives that resonate with audience motivations and humanitarian needs.
• Align all campaign initiatives with organizational goals, donor expectations, and real-time global developments.

5. Cross-Functional Marketing Collaboration

• Work closely with Marketing and Creative teams to develop compelling storytelling, messaging, and visual assets for each campaign.
• Ensure campaign narratives are consistent, emotionally resonant, and designed to maximize engagement, conversions, and impact.
• Track campaign timelines, performance metrics, and audience feedback to inform iterative improvements.

6. Revenue Tracking & Strategic Reporting

• Collaborate with the Head of Department to set charity revenue and impact goals for each campaign.
• Lead performance reviews using KPIs such as donor engagement, conversion rates, and fundraising outcomes.
• Prepare insights-driven reports for internal stakeholders and external partners, recommending strategies for future growth.

7. Vendor & Fulfillment Oversight

• Coordinate with logistics partners and local vendors to ensure timely and transparent distribution of aid.
• Implement rigorous documentation, reporting, and verification protocols to uphold accountability and donor trust.
• Work to optimize operational efficiency, balancing cost, quality, and impact.

8. Organizational Alignment & Strategic Collaboration

• Partner with Product, Finance, Operations, and Legal teams to ensure campaigns and content initiatives are well-resourced, compliant, and strategically aligned.
• Champion the organization’s values of transparency, integrity, and compassion in all content and campaign initiatives.

Requirements:

• 5–8 years of experience in content management, digital strategy, or campaign planning, preferably in an impact-driven or educational environment.
• Strong understanding of Islamic content, education, and exposed to charity landscapes.
• Proven ability to lead cross-functional initiatives and deliver measurable impact.
• Excellent strategic thinking, project management, and stakeholder communication skills.
• Data-driven mindset with the ability to analyze performance and translate insights into action.

If you’re interested, we would be happy to hear from you—please send your resume to

nasuha@bitsmedia.com. We regret that only shortlisted candidate will be notified.

What you'll be doing

• Develop and produce engaging content (including video, digital, and written formats) to support organisation-wide communications and storytelling initiatives

• Craft compelling narratives that highlight partnerships showcasing real-world impact

• Support end-to-end content creation — from concept development, scripting, filming, to editing and final delivery

• Collaborate with internal stakeholders and external partners to develop and adapt communication materials for diverse audiences

• Manage creative vendors (e.g. video production, design) to ensure quality and consistency of deliverables

• Drive content for digital platforms and internal channels to enhance engagement and awareness

• Support media communications, including development of press materials, story angles, and responses to media queries

• Coordinate communications for outreach events, community programmes, and engagement initiatives

• Track and analyse content performance across digital and media channels, providing insights to optimise future campaigns 

What we're looking for

• Bachelor Degree in Communications/ Media/ Marketing or related studies

• 2 - 4 years of working experience in content creation, video production/ editing, or multimedia storytelling

• Strong writing and storytelling skills, with the ability to translate complex topics into engaging content

• Hands-on experience with video editing tools (e.g. Adobe Premiere Pro, CapCut, Final Cut Pro or equivalent)

• Comfortable working across both strategic communications and executional content production

• Strong stakeholder management skills, with experience working across multiple teams or external partners

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. 

JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.

JOBSTUDIO PTE. LTD.

EA License No: 10C4754

EA Personnel: Ryan Tan En Long

EA Personnel Reg No: R25158265

As an on-site contract staff supporting a major public-facing initiative in the healthcare industry, you will be responsible for the end-to-end content management and operational governance of a health app. This role ensures that content is accurately categorised, prioritised, scheduled and published in accordance with established SOPs to deliver an optimal user experience.

What You Can Expect

Your primary areas of focus include, but are not limited to:

• Drive the end-to-end execution of existing manual content prioritisation workflows, including content scoring, scheduling, calendar management, and escalation of exceptions in accordance with established SOPs.
• Ensure content is accurately tagged, categorised and published within the app ecosystem.
• Drive execution of manual workflows while supporting the transition towards automation of content prioritisation processes.
• Collaborate with cross-functional teams on the development and operationalisation of an automated digital content prioritisation and management solution to deliver optimal user experience of a health app.
• Handle internal stakeholder enquiries on content prioritisation matters and appropriately redirect queries that fall outside operational scope.
• Support app feature governance and enhancements by collaborating with product teams, conducting impact assessments, and facilitating approval processes for feature updates and new enhancements.
• Support other digital marketing initiatives, such as coordinating user surveys, content management, user acceptance test and analytics.
• Conduct content audits, quality checks and governance reviews to ensure compliance with SOPs.
• Present project updates and/or proposals to stakeholders when required.
• Provide secretariat duties for stakeholders’ meeting, including but not limited to scheduling meetings, agenda setting, coordination and minutes taking.
• Other procurement and budget management-related duties

Be Part of the Team

Join us if you are detail-oriented, operationally strong, and have a passion for digital marketing and content operations. You should be comfortable working within structured governance frameworks, maintaining consistency in prioritising requests, coordinating with stakeholders and ensuring quality across content workflows. Thriving in a highly matrixed, fluid and fast-paced environment, you are confident managing multiple stakeholders while maintaining accuracy, quality and a strong user-focused mindset.

You should have:

• At least 3-4 years of relevant experience in digital marketing and/or content operations
• Candidates with relevant qualifications or experience in Digital Marketing/MarTech, Business, Marketing Communications or a related field will be considered.
• Strong coordination skills with the ability to prioritise and manage multiple requests
• Strong attention to detail
• Good written, verbal and presentation skills
• Effective stakeholder management skills
• Basic understanding of digital apps and/or tech development to liaise effectively with IT and UX teams
• Experience working in app-based environments is a plus
• Experience in healthcare or public sector environments is advantageous
• General interest in health and wellness