Total 3 Finance / Banking / Insurance job vacancies

Responsibilities:

• Serve as the first point of contact for clients regarding digital banking platform enquiries and support.
• Investigate and resolve client requests, escalating complex issues to relevant support teams when required.
• Perform independent verification of client instructions and callback checks for high-risk transactions.
• Process account closures and other client service requests.
• Support documentation processing, signature verification, audit confirmations, and custody declarations.
• Maintain accurate records in the Bank's ticketing system and ensure timely follow-up until resolution.
• Ensure compliance with regulatory requirements, internal policies, and operational procedures.
• Participate in process improvement initiatives and support ad-hoc tasks as assigned.

Requirements

• Diploma or Degree holder with at least 3 years of banking operations, client service, or call centre experience.
• Good understanding of banking products and services.
• Strong communication, problem-solving, and analytical skills.
• Detail-oriented, proactive, and able to work independently in a fast-paced environment.
• Proficient in handling both verbal and written communication.
• Able to work flexible hours when business needs require, including shift work and public holiday support.

Email: nurul.amirah@gmprecruit.com

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence:11C3793   |   Nurul Amirah |   Registration No: R22108940

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

AI Solutions Engineer – 1-Year Renewable Contract
Industry: Insurance
Location: Singapore
Contract: 1-year renewable

We are looking for an AI Solutions Engineer tosupport AI/GenAI initiatives within the insurance domain. The ideal candidateshould have strong hands-on experience in AWS / Azure, with the abilityto design, build, and deploy AI solutions in an enterprise environment.

Key Responsibilities:

Design, develop, and implement AI/GenAI solutions using Amazonand Microsoft.

Work with business and technology stakeholders to understandrequirements and translate them into scalable AI solutions.

Build and integrate AI models, APIs, workflows, andautomation tools into existing systems.

Support proof-of-concepts, solution design, testing,deployment, and production readiness.

Collaborate with data, cloud, security, and applicationteams to ensure solutions meet enterprise standards.

Provide technical guidance on AI architecture, cloudintegration, and best practices.

Requirements:

Strong experience as an AI Engineer / AI SolutionsEngineer / Cloud AI Engineer / Machine Learning Engineer.

Must have hands-on experience with AWS/Azure

Good understanding of GenAI, LLMs, prompt engineering, RAG,model integration, and AI solution deployment.

Experience with Python, APIs, cloud-native architecture, andenterprise application integration.

Insurance or financial services experience is highlypreferred.

Strong communication skills and ability to work with bothtechnical and business stakeholders.

Key Responsibilities

• Serve as the primary point of contact for client queries and escalations, ensuring excellent client service and relationship management.
• Oversee the end-to-end lifecycle of client transactions and middle office activities, ensuring timely and accurate execution.
• Monitor operational risks, identify issues, and coordinate resolutions with internal stakeholders.
• Manage and track client operational queries, providing timely updates and ensuring service expectations are met.
• Support clients on middle office operations, service models, and market-specific processes.
• Assist in new client onboarding, fund implementations, and transition activities.
• Collaborate with global Operations and IT teams to drive issue resolution and continuous process improvements.
• Manage shared team mailbox and provide day-to-day operational support.

Job Requirements

• Contract Duration- Immediate- End Dec 26
• Relevant experience

Interested applicants please email your resume to ivytham@recruitexpress.com.sg

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)