Responsibilities
- Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests
- Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners
- Manage customer feedbacks/complaints with a good closure within the operational turnaround time
- Ensure unresolved issues over the counter are promptly followed up within stipulated time
- Assist with other ad-hoc duties assigned
Requirements
- Diploma/Degree in any relevant disciplines
- Proficient in MS Office
Interested applicants please email your resume to meganng@recruitexpress.com.sg
Megan Ng Su Ting (CEI No.: R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599
*** We regret that only shortlisted candidates will be contacted.
