Total 2 Manager level Engineering job vacancies

[What the role is]

The Digital Solution Engineer plays a key role in supporting ITE’s digitalisation initiatives by designing, developing, implementing, and supporting digital applications and automated solutions. The role is involved throughout the full software development life cycle, ensuring that systems are secure, reliable, and aligned with business requirements.

[What you will be working on]

You will be expected to:

• Develop, configure, test, and support digital applications across the system life cycle.
• Implement solutions using both traditional development and low‑code platforms.
• Support automation initiatives, including workflow automation and robotic process automation (RPA).
• Analyse and resolve technical issues during development, testing, and production support.
• Ensure system quality, security, and performance standards are met.
• Prepare and maintain basic technical and process documentation.
• Work with stakeholders to understand requirements and translate them into system solutions.
• Support project activities and other tasks related to digitalisation initiatives as assigned.

[What we are looking for]

• Possess suitable credentials in Information Technology or equivalent qualifications.
• Experience in the analysis, design, implementation, and support of medium to large‑scale, complex applications.
• Working knowledge of two or more of the following technology domains:Programming Languages: Python, Java, C#, PHP, JavaScriptDatabases & Integration: SSIS, Microsoft SQL Server, MySQLWeb & Cloud Platforms: ASP.NET, Microsoft Azure (Azure App Service, Azure Functions), or other enterprise cloud platformLow‑Code Platforms: Power Apps, OutSystemsRPA Tools: Power Automate, UiPath, Automation Anywhere
• Experience in DevOps practices and Agile software development methodologies is an advantage.
• Experience in implementing Power BI and other visualisation tools is an advantage
• Able to communicate effectively to stakeholders, gather customer requirements and translating them into functional specifications 
• Able to collaborate effectively across functions, working with business and technical teams to deliver user‑centred digital solutions.
• Demonstrate initiative and ownership in delivering quality solutions.

Job Responsibilities:

IT Network & Infrastructure

• Oversee the design, implementation, maintenance, and optimization of IT networks, systems, and infrastructure.

• Ensure high availability, scalability, performance, and reliability of IT services across the region.

• Lead infrastructure planning, system upgrades, and disaster recovery/business continuity initiatives.

IT Security & Compliance

• Establish and enforce IT security policies, standards, and governance frameworks.

• Ensure compliance with regulatory, legal, and industry requirements (e.g. data protection, cybersecurity).

• Oversee risk management, security monitoring, incident response, and periodic security audits.

Vendor & Software Partner Management

• Manage relationships with external vendors, software developers, and technology service providers.

• Oversee contract negotiations, service level agreements (SLAs), and vendor performance.

• Ensure vendors deliver solutions that meet business, security, and compliance requirements.

IT Help Desk & User Support

• Lead IT help desk operations with partner vendors to provide timely and effective end-user support.

• Establish service standards, KPIs, and escalation procedures for incident and problem management.

• Ensure a consistent IT support experience for users across all locations.     

Job Requirements:

• Minimum Diploma in It related study

• Minimum 3 years of working experience

• Hands-on experience in network administration, systems management, and end-user support.

• Working knowledge of IT security practices and compliance requirements.

• Experience managing external vendors and service providers.

• Experience in financial services or insurance industry will be an advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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