Responsibilities:
To provide IT hardware service and support on desktops, laptops for end users and corporate customers
Provide timely update to customers on service appointment, service status till closure of the services incidents.
Ensure proper parts handling and movement within the team during transit to customers.
Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
Install Operation system, firmware, and bios.
Handles and manages end-user from end to end.
Handling, resolving, and keeping track of assigned cases through ticketing system.
Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
Attend new product training via Web based training.
Requirements:
Minimum ‘O’ levels holders.
Possesses basic hardware and software knowledge.
Must be willing to travel island wide daily (roaming role), transport cost shall be reimbursed.
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to ref10@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.
Last drawn salary
Expected salary
Notice period
Reason for leaving
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Hooi Wai Man (Samantha)
EA Personnel Reg No: R21100062
