Total 3 Customer Service / Call Centre job vacancies

Looking to gain valuable experience in a fast-paced healthcare environment? Join a supportive team where you will play an important role in administrative coordination, documentation support, and customer service activities.

Responsibilities:

• Make outbound calls to applicants to follow up and remind them on required documentation submissions
• Handle incoming and outgoing calls professionally and provide timely assistance
• Provide administrative support including data entry, scanning, filing, printing, and document management
• Assist with preparation of invoices, delivery orders, and other operational documents
• Support logistics coordination and daily administrative arrangements
• Assist with inventory tracking, stock checks, and record maintenance
• Perform other ad-hoc administrative duties as assigned

Requirements:

• Minimum A Levels or Diploma in any discipline
• Able to commit for at least 3 months
• Available to commence work immediately or within a short notice period
• Willing to learn with training provided
• Interested in supporting the healthcare and medical industry
• Good communication skills with a service-oriented mindset

Interested candidates are welcome to send your updated resume to healthcaretemps@recruitexpress.com.sg
(Attn: Admin Assistant)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Service Operations & Administration Executive (SAP) / Jurong /Contract

Industry: Engineering Services / Industrial Automation

SUMMARY

Drive the administrative efficiency of the service department by coordinating engineering service operations, managing workflows, and ensuring accurate administrative data control. This role bridges the gap between field engineers, sales, and corporate teams, ensuring all service contracts, work orders, and technical documentation are strictly processed through SAP and ServiceMax according to company compliance standards.

Responsibilities

• Service Workflow Coordination: Manage and track the end-to-end lifecycle of engineering service contracts, project milestones, and ad-hoc maintenance jobs.
• Work Order Management: Support the creation, assignment, and tracking of Work Orders (WO) in ServiceMax, ensuring field engineers complete entries for operational readiness.
• SAP Data & Process Management: Utilize SAP to release operational blocks, update contract milestones, verify customer accounts, and ensure all operational data complies with company workflows.
• Technical Documentation Control: Meticulously review, verify, and compile technical supporting documents, including Customer Purchase Orders (PO), Delivery Orders (DO), engineering timesheets, and third-party labor records.
• Operational Backlog Clearance: Monitor and clear outstanding administrative backlogs, ensuring all completed technical works are closed out promptly in the system.
• Cross-Functional Liaison: Act as the primary administrative link coordinating between Sales (for contract variations), Field Engineers (for job completion documentation), and internal corporate teams.
• Customer Inquiry Handling: Serve as the point of contact for customer administrative inquiries regarding service tracking, order verification, and job compliance details.
• Compliance & Audit Readiness: Maintain proper, auditable documentation for all service activities to meet internal processes and external reporting regulations.

Requirements

• Minimum 3 years of experience in project administration, service coordination, scheduling, or operational support roles within the Engineering sector.
• SAP Expertise (Mandatory): Hands-on proficiency in SAP operational workflows (e.g., project systems, sales/service order management, or data verification modules).
• Field Software Skills: Familiarity with ServiceMax or similar Field Service Management (FSM) software is a plus
• Industry Knowledge: Understanding of engineering documentation (e.g., technical service sheets, variation orders, site mobilization records).
• Core Competencies: Good organizational skills, high attention to detail, and excellent communication skills to effectively bridge technical engineers and corporate administration.

Kickstart your career in the healthcare sector and play a key role in delivering a positive patient experience. Join a supportive healthcare environment where comprehensive training is provided, making this an excellent opportunity for individuals looking to develop valuable administrative and customer service skills.

Responsibilities:

• Register patients and ensure accurate entry of patient information.
• Coordinate and schedule appointments efficiently.
• Guide and assist patients with self-registration processes.
• Provide frontline customer service and attend to enquiries professionally.
• Offer financial counselling and explain payment procedures where required.
• Perform cashiering and payment collection duties.
• Manage incoming phone calls and assist with general administrative support.
• Support daily operations and undertake ad hoc duties as assigned.

Requirements:

• GCE N Levels, O Levels, A Levels, NITEC, Higher NITEC, Diploma, or equivalent qualification.
• No prior experience required; structured training will be provided.
• Strong communication and interpersonal skills.
• Customer-focused with a positive and professional attitude.
• Passionate about contributing to the healthcare industry.
• Able to commence work within a short notice period.

Why Join Us?

• Comprehensive on-the-job training provided.
• Gain valuable healthcare administration and patient service experience.
• Friendly and supportive work environment.
• Excellent opportunity to build a career within the healthcare sector.

Interested applicants, please submit your updated resume to healthcaretemps@recruitexpress.com.sg

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599