Total 35 Customer Service / Call Centre job vacancies

Skills:

Cisco ACI Support

• Work with network teams to support server connectivity through Cisco ACI.
• Understand concepts such as EPG, Bridge Domain, VRF, Tenant, Contract, VLAN, and VMM integration.
• Assist in troubleshooting connectivity issues between servers, applications, and networks.
• Validate server network configurations, routing, firewall rules, and ACI policies.
• Support infrastructure changes involving application and server network segments

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 5 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Overview

We are looking for an experienced Operations Support Engineer to support the reliability, availability, and performance of a business-critical internal application. In this role, you will provide Level 2 and Level 3 application support, working closely with software engineers, product managers, infrastructure teams, and vendors to resolve production issues, improve operational processes, and ensure system stability.

The ideal candidate is experienced in IT operations, incident management, cloud infrastructure, and application monitoring, with a strong focus on operational excellence, automation, and continuous improvement.

Responsibilities

• Provide Level 2 and Level 3 application support, including code-level troubleshooting and issue resolution.
• Monitor and maintain production and non-production environments to ensure system reliability, availability, and optimal performance.
• Investigate, troubleshoot, and resolve application, infrastructure, and security incidents within agreed service levels (SLAs).
• Collaborate with development, architecture, infrastructure, security, and vendor teams to implement fixes and continuous service improvements.
• Perform root cause analysis (RCA) and recommend preventive measures to minimize recurring issues.
• Develop and maintain operational documentation, including support procedures, system configurations, and process documentation.
• Manage day-to-day operational activities, prepare service reports, and communicate system status and incident updates to stakeholders.
• Support change management, release activities, and production deployments while ensuring operational stability.
• Drive automation initiatives to improve operational efficiency, reduce manual effort, and minimize downtime.
• Participate in on-call support and ensure operational coverage for critical production systems.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Proven experience in an Application Support, Operations Support, or Production Support role.
• Experience supporting enterprise applications in production environments with strong incident and problem management skills.
• Hands-on experience with ITSM tools such as Remedy, Zendesk, ServiceDesk, or similar platforms.
• Experience implementing security controls and managing privileged access to production and test environments.
• Knowledge of application and infrastructure monitoring tools, including APM solutions and cloud-native monitoring platforms such as CloudWatch, Stackdriver, or OpenTelemetry/OpenAPM.
• Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP/GCC).
• Familiarity with automation and Infrastructure-as-Code tools such as Terraform and Ansible.
• Experience working in Agile and DevOps environments, including CI/CD pipelines and secure software delivery practices.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Sitecore XM Cloud Developer and/or Sitecore OrderCloud certifications are advantageous.

We are a well‑established law firm in Singapore providing a full range of legal services, with a strong focus on conveyancing and litigation. We are seeking a dedicated Conveyancing Support (Lodgment) staff member to join our team.

Key Responsibilities: -
- Administrative support to conveyancing secretaries
- SLA searches
- E‑Lodgment / E‑Filing
- Journal entries for lodgment
- Grant of access for Pay‑In and Pay‑Out
- Completion reports preparation
- File archiving and record management
- Other incidental administrative tasks as required

Requirements: -
- Some experience in conveyancing support preferred
- Proficiency in MS Office
- Quick and accurate typing speed
- Conscientious, with strong attention to detail
- Team player with good communication skills
- 5‑day work week
- Permanent position

What We Offer:
- A competitive remuneration will be offered to the successful candidate.
- A pleasant and conducive work environment is assured.

How to apply: -
Interested applicants may send their resume, expected salary, and availability to recruit@mstt.com.sg or call HP no: 9155 5623 for an interview.

Only shortlisted candidate will be contacted.

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.

The Services required are set out as follows:

1. Student Support

• Be part of the school's counselling team to provide one-to-one

counselling and coaching support for students' social, emotional

and mental well-being

• Support the school's student management and counselling team

in strengthening restorative practices and student support

• Conduct group and individual intervention programmes for

students with additional needs in targeted support areas,

including learning motivation and engagement, cyber wellness,

peer relationships and social skills, and emotional regulation and

behaviour across relevant primary levels as directed by the

school

2. Staff Engagement and Professional Development

• Conduct sharing sessions for teachers on student well-being

topics as part of the school's ongoing professional learning during

term period and/or school holidays.

• Support programme development and teacher engagement

aligned to the school's Character and Citizenship Education

(CCE) and Education and Career Guidance (ECG) curriculum

and initiatives

• Provide case consultation with teachers to better support

identified students with additional needs

3. Stakeholder and Parent Engagement

• Support the school's well-being and counselling team in case

consultation with relevant external agencies and social service

organisations

• Provide counselling consultation for identified parents as required

• Support the school's parent engagement efforts, including talks

and workshops as directed by the school during term period

and/or school holidays

4. Engagement Disposition and Professional Conduct

The Personnel should demonstrate a warm, approachable, and non-

judgmental disposition when working with students, with the ability to

build trust and rapport while maintaining professional boundaries.

Cultural sensitivity and an awareness of the school environment are

important, as is a collaborative working style with teachers, school

counsellors, and student management staff. The Personnel is expected

to uphold confidentiality, ethical standards, and professional conduct in

all interactions with students, staff, and external agencies.

5. Values & Professional Ethics

The Personnel should be aligned with a strengths-based and student-

centered approach to well-being support, with a genuine belief in every

student's capacity for growth and development. The Personnel should

demonstrate empathy, compassion, and professional maturity in all

aspects of their work, alongside reliability, integrity, and respect for

student dignity.

Company Overview

Zenith Infotech (S) Pte Ltd. was founded in 1997 to provide advanced IT professionals and solutions, enhancing productivity and competitiveness. It supports clients with staff augmentation for long-term projects across IT companies, consultancies, system integrators, government, and MNCs.

Job Summary

We are seeking an experienced Infrastructure Support Analyst to maintain and enhance enterprise IT infrastructure in cloud environments, ensuring system availability, security, and operational excellence for critical business systems.

Responsibilities

• Deliver technical support by monitoring, troubleshooting, and maintaining IT infrastructure, servers, databases, and cloud platforms to ensure system reliability
• Implement system upgrades, patches, enhancements, and automate infrastructure processes to improve operational efficiency
• Manage incident resolution and service recovery, coordinating escalation processes for production issues to minimize downtime
• Administer and maintain AWS cloud services and manage Linux/Red Hat and Windows Server environments to support business needs
• Conduct security reviews and audits, ensuring compliance with security best practices to protect enterprise assets
• Analyze infrastructure and database capacity, forecast future requirements, and recommend improvements to support scalability
• Support infrastructure projects, evaluate new technologies, and assist in system implementations to drive innovation

Technical Skills

• Cloud & Platforms: AWS (EC2, Fargate, Lambda, RDS, Aurora, DynamoDB, EKS, EMR, Glue, QuickSight, IAM, Step Functions), Kubernetes.
• Networking: AWS VPC, Route 53, ELB, Security Groups, NACLs, Transit Gateway, Network Firewall, WAF.
• Operating Systems: Linux, Red Hat Enterprise Linux, Windows Server.
• Databases: MySQL, PostgreSQL, RDS, Aurora, DynamoDB.
• Automation & Scripting: Terraform/OpenTofu, Ansible, Bash/Shell, Python, PowerShell, AWS CLI.
• Middleware & Tools: JAMS Scheduler, Keycloak/Red Hat SSO, SFTP/OpenSSH, Postman, SOAPUI, JMeter

Preferred competencies and qualifications

• AWS certifications and proven experience supporting enterprise-scale cloud infrastructure environments

Other Information

• Employment type: Contract - 24 months (renewable)
• Location: Central Region, Singapore
• Working Hours: 8:30AM to 6:00PM (Mon-Fri)
• Salary: $6000 - 7800 per month (no bonus)
• Working Arrangement: Full Onsite/Hybrid

EA Licence No. 20S0237

• Support General Price Increase (GPI) Exercise
• Assist in compiling monthly incentive plans for Global Customers’ GPI review.
• To clarify pricing terms.
• Maintenance of Rates
• Support rate setup or updates in Express Billing
• Maintenance of Global Agreements
• Support post-activation maintenance activities
• Update Global Customer Agreement information

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Executive IT Desktop Support Specialist (DSS)

· Have at least a Diploma in Information Technology or equivalent in relevant discipline or higher degree.

· Familiar with Level Support and its escalation as well as providing incident reports or other reporting on a timing matter on both hardware and software.

· Have at least 4+ years of experience desktop, laptops, mobile device, network, scanner, printer, or other peripherals support.

· Able to Handle and resolve computer hardware and software incidents and requests.

. Able to install, troubleshoot and support Computer hardware and software includes desktop computers, laptops, mobile devices, monitors, keyboards, printers and scanners.

· Experience with troubleshooting Win7, Win10, SharePoint, Microsoft software, iOS, VDI, VPN, networking, scanner, printer and other peripherals a plus

· Able to participate in any projects related to the DSS field of work

· Able take on tasks or work on ad hoc requests or assignments

. Ability to Provide updates on tasks assisgned on a timely matter

. Able to Particiate on projects related to the DSS field of work

· Must adhere to company policies /guidelines.

· Good customer service and communication skills.

Key Responsibilities

1. Support School’s Student Management and Development Operations • Lead investigations into cases of student misconduct.

• Recommend and implement follow-up actions for misconduct in line with school policy, with application of Restorative Practice.

• Support teachers in managing students’ behavioural and peerrelationship issues, including coaching of students.

• Partner parents/guardians on issues of student misconduct to align follow-up and support at school and at home.

• Partner external agencies, including the Singapore Police Force, the Ministry of Social and Family Development, and Family Service Centres, for complex cases.

• Serve as first responder for student management incidents, including disruptive classroom behavior.

• Supervise students placed on student management and development programmes (e.g. detention; in-school suspension; corrective work; GEAR-UP) and guide students through coaching during those programmes.

• Review disciplinary trends and suggest proactive character development initiatives to the Student Development Team. • Leverage the school’s Student Activities Centres for student guidance programmes.

3. Administrative & Integrated Support

• Maintain detailed case files on student interventions to ensure continuity of care.

• Provide other support as required by School Leaders.

Duties and Responsibilities:

• Support the Capesize broking team in the negotiation and fixture process by providing timely market intelligence and operational support.
• Monitor and analyze dry bulk shipping market activities, with a focus on the Capesize segment.
• Prepare and distribute daily market updates, including vessel fixtures, freight rates, and route-specific developments to brokers and clients.
• Maintain and update centralized market databases to ensure the accuracy, relevance, and timeliness of information.

Detailed Day to Day task:

• Update and maintain daily records of Capesize fixtures and freight market developments across key trade routes.
• Compile and distribute morning market reports for brokers and clients.
• Support broker communications by preparing market updates and centralized data reports through internal communication channels.
• Ensure all market data, vessel positions, and cargo information are accurately maintained within internal systems.
• Assist brokers in distributing cargo and tonnage availability reports to targeted client groups.
• Follow up on vessel and cargo positions to ensure information remains current and actionable.
• Monitor market movements and provide relevant updates to support ongoing negotiations and commercial discussions.

Job Requirement:

• Good analytical skills with the ability to interpret market data and identify key trends.
• Excellent attention to detail and ability to manage routine, data-intensive tasks efficiently.
• Strong interpersonal and communication skills, with the ability to work effectively with internal stakeholders and clients.
• Customer-oriented mindset with a professional approach to communication.
• Proficiency in Microsoft Excel is required; knowledge of SQL or other data analysis tools is an advantage.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Self-motivated, proactive, and eager to learn about the dry bulk shipping industry.
• No prior experience required, training will be provided

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

This position supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers.

• To carry out testing and commissioning of CCTV, Security, Intercom, Fire Alarm, AV & Public Address Systems
• Analysis of equipment failures to determine cause and recommend corrective action
• Respond to service calls or requests and carry out rectification works at site
• Carry out preventive maintenance works for customers as per schedule
• Provide customers with continuous technical and operational program support
• Provide quotations the paid repairs and A&A Works
• Manage the service projects and paid jobs

CF Global Technologies Pte Ltd is a subsidiary of Chong Fong Engineering with footprints in Singapore, Malaysia, Thailand and China. We are providing engineering services in terms of after sales support for the equipment installed at our customer facilities.

We are currently seeking a competent Service Engineer to join our dedicated team in the Service division to perform the following tasks within a busy working environment:

Main Role & Responsibilities

· Performs servicing and maintenance of equipment and system, installation of machinery

· Collects and monitors customer equipment performance indices and performs schedules preventive maintenance (PM) with customer when required

· Liaises with customer directly for their requirements

· Project coordination for installation and training.

· Plans and proposes project deadlines and carries out the tasks accordingly

· Perform on-call and standby duty as required

· Initiative to identify and resolve technical issues

· Team player & meticulous and attention in details

· Positive attitude in customer servicing

· Good housekeeping practices

Requirements:

· Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic), Engineering (Mechatronic/Electromechanical) or equivalent.

· Class 3 driving licence or Class 2 driving licence are preferred

· Experience in setting up and servicing of FPI Cleaning Line or high vacuum systems or heat treatment furnaces as well as CNC/PLC control system are preferred

· Highly independent individual with excellent problem-solving skills.

· Hands-on individual with competency in both electronics, electrical systems and mechanical systems.

· Good communication skills.

· Full-Time positions available.

· Only Singaporeans and PR can apply

•  Position : Service Engineer (Engineer 1/ Electronics/Electrical /Microelectronics)

•  Location : KAKI BUKIT /Island wide

•  Working hours : 5 days work week; Monday - Friday, 830am to 500pm

•  Salary (commensurate with experience) : Gross Salary up to$5700

•  Duration : 2 years Contract

•  Industry : MANUFACTURE AND REPAIR OF SEMICONDUCTOR ASSEMBLY AND TESTING EQUIPMENT

Main Responsibilities:

• Install, service, and maintain equipment at customer sites.

• Provide troubleshooting and technical support.

• Prepare service reports and attend weekly technical meetings.

• Handle service jigs and assist senior engineers in advanced tasks (e.g., robot teaching).

• Participate in 24/7 standby support on a roster basis.

• Perform shift work and ad-hoc delivery tasks when required.

Requirements:

• At least ITE, Diploma in Electronics/Electrical /Microelectronics Engineering.

• Cleanroom working experience preferable but not a must

• Bilingual in English and Mandarin to liaise with Mandarin-speaking clients who communicate only in Mandarin
  

Send your resume via Email to Jane@searchpersonnel.com.sg

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description

• Industry/ Organization Type: Manufacturing (Semiconductor)
• Position Title: Service & Application Engineer
• Working Location: Science Park
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide technical support for project and application design proposals.
• Apply analytical problem-solving skills; handle tight timelines and challenging issues.
• Join internal and external meetings to define specifications for project execution.
• Coordinate between sales/marketing and technical service teams to meet customer needs.
• Support pre-sales technical discussions and presentations; align on cost and time estimates.
• Maintain strong, hands-on knowledge of semiconductor front-of-line equipment, especially wire bonders (gold/copper/aluminium).

APPLY NOW!!!

• Diploma or Degree in Engineering.
• At least 3 years of relevant experience, preferably with wire bonders and semiconductor assembly.
• Strong technical knowledge of front-of-line (FOL) assembly.
• Able to travel when required, occasionally within the Asia Pacific region.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79534 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of providing after-sale service and support with the highest standard of professionalism and efficiency to achieve total customer satisfaction.
• Responsible for performing installation, retrofit & upgrade, preventive maintenance, troubleshooting and repair for electronics assembly and inspection equipment.
• In charge of diagnose technical problem, determine the solution and assist customer in implementing the fix.
• Responsible for conducting on-site evaluation for electronics assembly and inspection equipment at customer sites.
• Responsible in supporting sales in technical support and application of products.

Requirements:

• Min Diploma in Electrical/ Electronic in Engineering
• Min 2 years of experience in Electronics and Semiconductor or Automation industry

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Conducting service and calibration procedures for spectrophotometers, color readers, illuminance meters, and light meters.
• Performing calibration, repair, and maintenance tasks in accordance with standards set by the manufacturing facility in Japan.
• Executing adjustments, alignments, replacements, and repairs of equipment and components as per equipment manuals and schematics, utilizing appropriate soldering tools.
• Providing precise technical support by responding to customer inquiries via phone and email.
• Ensuring accurate data entry and completion of service reports to comprehensively document all repair and calibration activities.
• Monitoring repair cases to guarantee timely completion within the turnaround time specified by the factory guidelines.

Job Requirement:

• Minimum Diploma in Electrical & Electronics Engineering or relevant
• Minimum with 2 year working experience in CCTV/ Security Industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

We are looking for a dedicated Service Technician/ Engineer to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the technical manager, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.

• Liaise/co-ordinate with shipyard for related project.

• Assist in the repair works in the workshop.

• Brief business partners on various navigational/communication system setup.

• Provide technical support for business partners.

• Prepare reports on equipment to business partners.

• Any other ad hoc tasks related to business needs.

Requirements

• Diploma / Degree in Electronics/ Electrical / Communications Engineering

• 1- 4 years of Marine Experience

• Experience in Navigational Systems eg RADAR, ECDIS, GPS, DDU, GYRO will be preferred

An overview of this role

As a Senior Customer Success Engineer, you'll expand your impact by partnering with customers in GitLab's group across APJ to help them get measurable value from GitLab through hands-on technical guidance and proactive enablement. You'll serve as a trusted technical advisor, partnering with customers over Zoom and email to improve adoption, unblock implementations, and apply DevSecOps best practices across the software delivery lifecycle. Working closely with Account Executives and Renewals Managers, you'll align technical recommendations to customer goals and help support renewals and expansion by demonstrating outcomes. You'll also contribute back to the broader GitLab team by sharing learnings through documentation and enablement content, while mentoring team members and customers through complex technical challenges. This role is a strong fit for someone who enjoys solving complex technical problems, communicates clearly, and thrives in a remote, asynchronous environment. You're eager to grow into customer-facing technical leadership with strong mentorship and support from a collaborative team.

What you’ll do

• Provide on-demand technical consultancy and solution guidance to help customers solve day-to-day issues and design and implement GitLab solutions for their DevSecOps workflows.

• Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion.

• Deliver technical and architectural guidance across source code management, CI/CD, DevSecOps, and Agile planning to unblock implementations and improve adoption.

• Partner with Account Executives and Renewals Managers to align technical recommendations to customer objectives and account plans that support retention and growth.

• Plan and lead customer workshops, demos, and enablement sessions that help teams adopt GitLab confidently and drive measurable adoption and value, supporting renewals and expansion across APJ.

• Maintain and grow your specialty competency in GitLab capabilities and relevant DevSecOps tooling, staying current on new product features and patterns.

• Contribute to scalable enablement by improving documentation, sharing knowledge through internal and external channels (for example, tutorials or technical content), and mentoring team members and customers to build technical competency and adoption.

• Manage multiple customer engagements in parallel, prioritizing effectively and communicating status, risks, and next steps to keep implementations on track.

• Strategize on the overall objectives and long-range goals of the team

• Provide mentorship for CSEs to help them grow in their technical knowledge and provide premium customer experience

• Work cross-departmentally to find solutions to complex scenarios and integration issues

• Demonstrate leadership in new feature and technology adoption and teaching by providing regular enablement and solution overview sessions and documentation for customers and other GitLab team-members

• Help drive team expertise and technical thought leadership

• Maintain deep knowledge of the GitLab platform

What you’ll bring

• Experience with a GitLab use case (SCM, CI, CD, DevSecOps, Agile Planning) to provide in-depth customer guidance and enablement

• Proficiency using DevSecOps tools or highly technical tooling in adjacent fields

• Specialize in GitLab use cases to provide in-depth guidance and enablement to customers of all sizes, including large enterprise organizations

• Technical experience in development or systems engineering

• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions

• Have demonstrated the ability to become a trusted technical advisor to customer and business leaders

• Exceptional verbal, presentation, and written communication skills

• Excellent time management and ability to work with several different teams at any given time

• Extends the Customer Success Engineer requirements

• Ability to translate business requirements into business value, and work with sales and marketing to promote value-driven solutions

• Expert in GitLab usage and able to train others in its usage

• Advanced knowledge of software development lifecycle and development pipeline

• Advanced project management experience & skills

About the team

In this role, you'll support our customers across APJ, delivering workshops, demos, and best-practice guidance while contributing back to our shared documentation and enablement resources.

My client:

My client is a well-established technology company building large-scale, consumer-facing digital platforms used by millions of users globally. The team is highly engineering-driven, with strong emphasis on system reliability, automation, and operational excellence. This role offers the opportunity to work on production-critical systems, collaborate closely with backend and platform engineers, and take real ownership of reliability and infrastructure in a fast-moving, high-impact environment.

Job Responsibilities:

• Ensure high availability and reliability of production systems supporting large-scale online services.
• Own core operational functions including resource management, incident response, capacity planning, monitoring, and reliability improvements.
• Review system and infrastructure designs, proactively identifying potential reliability and scalability risks.
• Analyze system bottlenecks and structural weaknesses, and lead optimization initiatives to improve stability and cost efficiency.
• Participate in 24/7 on-call rotations, responding quickly to production incidents and driving root cause analysis.
• Continuously improve operational processes through automation, reducing manual intervention and operational overhead.

Job Requirements:

• Bachelor’s degree in Computer Science or a related technical field.
• Proficiency in Python, Go, or Shell scripting, with the ability to independently build tools or platforms.
• Solid experience with cloud infrastructure; exposure to multi-cloud or hybrid environments is a plus.
• Strong fundamentals in Linux systems, networking, load balancing, and high-availability / disaster recovery design.
• Hands-on experience operating or supporting large-scale web services in production environments.
• Self-motivated, responsible, and comfortable working in a fast-paced, reliability-critical environment.

What They Offer

• A large-scale, production-grade technical environment supporting high-traffic, consumer-facing platforms.
• A stable yet fast-evolving engineering environment with long-term technical depth and learning potential.
• Close collaboration with experienced engineers in a flat, open, and execution-focused team culture.

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

If it sounds like your next move, please don’t hesitate to apply. Kindly note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

www.dadaconsultants.com

EA Registration Number: R2197058

Business Registration Number: 201735941W. Licence Number: 18S9037