Total 22 Customer Service / Call Centre job vacancies

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Service Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days, Monday – Friday (8am – 5pm)
• Salary Package: Basic Salary
• Duration: 6-Months Contract

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• At least 1-year of experience in Customer Service or Sales Support.
• Excellent communication skills.
• Competent with MS Office and computer skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

YOUR NEW JOB

As a Level 2 IT Support Engineer, you'll support and maintain the company's infrastructure environment, including servers, networks, warehouse management systems, & data centre operations.
You'll be involved in both day-to-day support and infrastructure improvement projects.
This is a 12-month renewable contract role. Work will be onsite in Tuas, Mon Fri office hours.

WHAT YOU'LL BE DOING

• Administer and support warehouse management systems & server environments
• Maintain and troubleshoot network infrastructure including switches, routers, firewalls, WiFi controllers, & access points
• Install, configure, and upgrade servers, systems, & infrastructure components
• Monitor system performance, capacity, backups, & disaster recovery processes
• Support virtualisation platforms & high-availability environments
• Assist with cybersecurity hardening, IT compliance, & audit activities
• Support infrastructure refresh & improvement projects
• Provide technical support for operational & business users

WHAT IS NEEDED FROM YOU

• 1.5+ years of experience as a Level 2 IT Support Engineer, Infrastructure Engineer, or Network Engineer
• Must have hands-on experience with network equipment and switch configuration
• Experience supporting servers, infrastructure, & enterprise IT environments
• Familiarity with Windows Server, VMware, vCenter, Veeam, Linux, Red Hat, or similar technologies
• Understanding of LAN, WAN, routing, switching, & wireless networking
• Good troubleshooting & problem-solving skills
• Open to occasional overtime

WHAT WILL MAKE YOU STAND OUT

• Experience supporting warehouse, logistics, or manufacturing environments
• Exposure to high-availability systems & virtualisation platforms
• Experience with infrastructure projects & system upgrades
• Knowledge of IT security, compliance, & audit requirements

Job Title: Service Operator

Department: Manufacturing Unit

Reporting To: Process Team Lead or Shift Lead

Job Purpose:

Execute assigned manufacturing tasks and activities according to production schedule incompliance with the relevant GMP, safety and environmental guidelines.

Perform routine operational support activities according to the manufacturing process and schedule and enable the timely production of product with the quality and quantity.

Major Accountabilities

Domain specific main activities

• Participation to the manufacturing support processes
• Execution of all assigned activities according to production schedule and in compliance with the valid GMP, work, operating, environmental and safety instructions and guidelines.
• Batch record review on time and without error (production part)
• Proper and timely cleaning, preparation and sterilization of the production equipment andproduction rooms
• Equipment parts management (punch, sieve etc.)
• Support on cleaning and changeover
• Work permit coordination where applicable
• Material movement in shop floor (including dispensing)
• Waste material management and pre-treatment of liquid waste streams) at shop floor
• Raw material ordering (filling daily tanks of solvents, Kanbans, packaging materials)
• Responsible for production area housekeeping (cleaning, tidiness, 5S...)
• Comply with and enforce health, safety and environment rules and guidelines (HSE)
• Apply and enforce the current GMP rules
• Sampling, aliquoting, distribution and performing of in-process controls
• Implementation of the delegated environmental monitoring for clean rooms and the delegated sampling of ultrapure water and pure steam if applicable
• Organization of immediate measures in the event of a fault, reporting abnormalities to the manager; experts and operational QA
• Ensure / monitor the proper functioning of the equipment in order to detect early signs of anomalies. Take appropriate action in the event of a malfunction.
• Documentation of the activities according to GMP regulations
• Manage the consumables supply necessary for the proper functioning of operations 
• Sort and eliminate waste related to production activities 
• Daily checks of manufacturing equipment, support devices and rooms 
• Clearly and precisely document the necessary remarks in the batch records
• Participate in the production schedule building-up (report delays, wrong activities duration...)and comply with it
• Commitment and participation to operational excellence and continuous improvement
• Proper handling of biological and chemical substances in the production plant
• Participation in all training relevant to the position, maintenance of the relevant training evidence
• Advancing and maintaining an HSE-compliant environment: reporting near misses

Non domain specific main activities

• Perform manufacturing related ERP transactions/activities
• Perform IPC related activities in LIMS or ERP system 
• Participate in investigations in the context of deviations, OOS, OOE, etc.

HSE and Quality

• Promote and improve the Safety and Quality cultures
• Apply in practical the upgrading, and the improvement of Safety and Quality on the shop floor
• Ensure overall inspection readiness for area of responsibility
• Supervision in their area, incident reporting and action follow-up at shop floor level
• Ensure the availability and proper use of Protective Equipment
• Comply with safety, cleanliness and tidiness rules (housekeeping, 5S)
• Detect and report potential accident, risks and propose solutions 
• Preparation and participation to internal HSE audits

Operational Excellence and continuous improvement

• Willingness to continuously improve and analyze weak points
• Suggest improvement actions (organization, process, safety, hygiene, etc.) at shop floor
• Manage / participate in continuous improvement projects in line with strategic objectives

Education:           Vocational qualification required in Chemical Engineering, Logistics, Computer science or equivalent experience

Languages:          Proficient in site local language

Experiences:        Experience(preferable) in chemistry / food / pharmaceuticals / biotech / aseptic manufacturing or projects

Role: Contract role

Operating shift: 12 hours of Rotating shift

Operator*5 (Office hours, up to2.2K/ West #Seniorarewelcome)

Company Highlight

• Job stability and working MNC manufacturing provide AWS + Variable Bonus
• Highly automated factory
• Work life balance culture and good welfare
• Working hours: office hours, Mon to Fri
• One round interview, offer on the spot

Responsibilities:

• Assemble, test, inspect, and troubleshoot refrigeration units.
• Maintain tools, design jigs/fixtures, and support process improvements.
• Train new staff (buddy system), ensure safety compliance, and keep proper records.
• Perform basic trouble shooting / rework on tested / assembled units.

Requirements:

• Willing to stand long hours
• Able to work OT if needed
• Location: Western of Singapore, near Pioneer

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Order Management Customer Service (Supply Chain / Logistics) (SAP) / Jurong /Contract

Key Responsibilities:

• Manage customer accounts and order portfolios, ensuring accurate and timely processing of orders and amendments in accordance with established procedures and data integrity standards
• Primary point of contact for customers and stakeholders, handling inquiries related to order status, quotations, shipping arrangements, and delivery commitments in a timely and professional manner.
• Build and maintain good working relationships with customers, service providers, and internal stakeholders across regions to ensure effective coordination
• Proactively monitor order status and function as part of the outbound logistics control tower, coordinating with service providers to ensure timely deliveries, optimized shipment arrangements, and escalation of delays or exceptions.
• Resolve operational issues and manage customer complaints and claims end to end, ensuring timely and effective resolution.
• Streamline and automate processes wherever possible
• Prepare accurate order management reports and KPI dashboards; conduct analysis to surface trends, flag improvement areas, and drive corrective actions
• Maintain accurate, audit compliant documentation in line with company policies and standards.
• Undertake additional responsibilities and projects as assigned by the immediate manager

Requirements:

• Diploma in Business, Supply Chain, Logistics, or a related field
• Experience in logistics, supply chain, or 3PL environment
• Communication and interpersonal skills, with the ability to manage stakeholders across regions and functions.
• Customer focused and solutions oriented, with the ability to perform effectively in a fast-paced environment.
• Well organised, detail oriented, and able to manage multiple priorities independently
• Proficient in Microsoft Office applications, in particular MS Excel
• Working knowledge of Power BI, Power Automate, or comparable data analytics and automation tools is a plus

Operator*5 (Office hours, up to2.2K/ West #Seniorarewelcome)

Company Highlight

• Job stability and working MNC manufacturing provide AWS + Variable Bonus
• Highly automated factory
• Work life balance culture and good welfare
• Working hours: office hours, Mon to Fri
• One round interview, offer on the spot

Responsibilities:

• Assemble, test, inspect, and troubleshoot refrigeration units.
• Maintain tools, design jigs/fixtures, and support process improvements.
• Train new staff (buddy system), ensure safety compliance, and keep proper records.
• Perform basic trouble shooting / rework on tested / assembled units.

Requirements:

• Willing to stand long hours
• Able to work OT if needed
• Location: Western of Singapore, near Pioneer

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Operator*5 (12 hours shift, up to2.5K/ West #Seniorarewelcome)

Company Highlight

• Job stability and working MNC manufacturing provide AWS + Variable Bonus
• Highly automated factory
• Work life balance culture and good welfare
• Working hours: office hours, Mon to Fri
• One round interview, offer on the spot

Responsibilities:

• Assemble, test, inspect, and troubleshoot refrigeration units.
• Maintain tools, design jigs/fixtures, and support process improvements.
• Train new staff (buddy system), ensure safety compliance, and keep proper records.
• Perform basic trouble shooting / rework on tested / assembled units.

Requirements:

• Willing to stand long hours / shift work 3443
• Able to work OT if needed
• Location: Western of Singapore, near Joo Koon

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Job Description

• Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support)
• Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up
• Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary
• Contribute and maintain a knowledge base of frequently asked questions and solutions.
• Vendor coordination for customer onsite support when necessary
• Adhere to data center routine and security procedures
• Working in a rotating shift schedule to ensure 24x7 coverage

Requirement

• Customer service orientation and interpersonal skills
• Excellent verbal and written communication skills
• Knowledge of IT infrastructure and networking concepts
• Good technical aptitude and problem-solving skill
• Ability to work independently and as part of a team

Added Advantage

• ITIL 4 certification
• CCNA certification
• Experience with Cyber Security
• Experience with service desk ticketing systems or monitoring tools.
• Experience with cloud technologies
• Knowledge of Japanese language to communicate & support business operations in the Japan market.

Customer Service Specialist (Demand/Order Fulfillment/Supply Chain/Kallang/12-Month Contract)

12 Months Contract

Location: Kallang

Salary: Up to $4,500 depending on experience

Contract Bonus

Company Transport Provided (Aljunied / Toa Payoh)

Our client develops and manufactures innovative RFFE filtering solutions for mobile devices and fast-growing business segments, such as IoT, drones, robotics, automotive applications and more. Currently, they are looking for 12-Months Contract Plannerto join their teams.

Job Summary:

• On Time Delivery (OTD) fulfillment for FE & BE
• Global Planning for CSSP Product Spectrum & WIP Management
• Inventory Management
• Data Quality Maintenance in System
• Zero “Bad Quality” parts out for shipment

Responsibilities:

• To handle order confirmation and liaising on urgent shipments.
• Review of Order deviation to optimize customer’s orders confirmation.
• Setting up Allocation bucket provided by PM in SAP System when demand exceed capacity
• Analyze Demand situation and steer Product Line planning.
• Analysis and prepare 3 months Rolling Forecast for raw material preparation.
• Ensure timely loading for FE wafers, Structured panels and BE per capacity.
• Follow up on Production Loadings (FE/Structured panels/BE) to ensure parts are put to stock timely.
• Liaise with production on critical parts pull in / push out.
• Meet Inventory Target and manage obsolete/slow moving stock
• Ensure Optimum stock level in factory (FG, Wafers, structured panels)
• Maintenance of Master Data and ensure Data Quality in SAP.
• To be equipped with the necessary soft and hard skills (i.e.: Attending related courses)
• To proactively set up review meetings with reporting manager to ensure career development plan is aligned and is a common goal.
• To establish proper succession planning steps for the next level to take over current job scope
• To assist the team per Quality Quarantine procedure to block out the affected bad lots before shipment.
• Generating of monthly reports for internal reporting purposes.
• Co-ordinate Semi-Finished Goods Returns, Credit & Debit Issues.

Requirements

• Diploma / Degree in Logistics, or, Supply Chain Management
• Minimum 3 years previous Experience as Planner or Scheduler (Order Fulfillment / Logistic) in Electronics sector
• Proficient in analyzing information and data
• Proficient in Ms Excel and SAP

Lim Pey Chyi - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Job Description:

• Act as the first point of contact for the customers
• Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction
• Provide satisfactory explanation to customer and take remedial action where necessary
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

1 Year Contract

Job Requirements:

• At least two (2) years of relevant working experience in handling contact centre cases in a call centreor service industry environment.
• O level/higher NITEC
• Comfortable in taking calls in English and 1 other language

Work Location : 1 Greenwich Dr

Working Hours : Monday - Friday 8:30AM - 6:15PM or 8:00AM -5:45PM

Job Description & Requirements

• Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc
• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

Job Description:

1. Business & Operations Performance

• Represent the company and co-lead with the Program Manager, the Business and Operations reviews with the clients, working with clients to work on new project initiatives and address any gaps in the operations performance.

2. Customer Service

• Work closely with other internal stakeholders to provide quality, pro-active communication to clients’ queries.

3. Operations

• Prepare and monitor assigned clients’ key performance indicators (KPIs) and address the gaps in the performance with the other internal stakeholders like Logistics team, Production team and Quality team to improve and meet clients’ service level and performance.

4. Order Fulfilment

5. Billing

6. Projects

Job Requirements:

• Diploma/ Degree in Supply Chain and Logistics Management / Operations Management / Engineering related fields with preference in Industrial Engineering.
• Experience in the following SAP modules would be an added advantage

Interested candidates do attach your resume to wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Description

• Position Title: Service Technician & Warehouse Assistant (Part Time)
• Working Hours: 9 am – 6 pm
• Working Days: 3 days per week
• Duration: Part-Time

Key Responsibilities

• Conduct repair and servicing of dental products. Training provided.
• Assist customers onsite with common technical issues faced with product use
• To carry out onsite service jobs (commission, repair, troubleshoot, inspection, warranty checks)
• Perform warehouse duties, such as packing, labelling, stocking and occasional delivery
• Examining and identifying defective goods / short expiry dates
• Ensure inventory is managed and management alerted in case of stock shortfall
• General warehouse duties, ad-hoc duties as assigned
• Opportunity to convert to full-time

Requirements

• Basic background in Electrical Engineering or any experience fixing electrical appliances and/or Mechanical Engineering
• Minimum 3 year of relevant experience preferred
• Physical duties required during stocking and shelving of products (light/medium)
• Responsible, positive attitude and willing to learn
• Proficient in Microsoft Word, Excel and Outlook

Responsibilities:

• Handle all reservation-related tasks, including individual and group bookings, ensuring accurate details (rates, room types, guest info, flight details, guarantees, and cancellation policies).
• Serve as the central point of contact for guests via phone, email and messages, transferring inquiries to the appropriate departments professionally.
• Coordinate with Central Reservations, Sales, Revenue and Front Office teams to ensure smooth management of room blocks, rate loading, guest requests, and billing instructions.
• Provide prompt and courteous assistance to guest inquiries regarding hotel services, room availability, local attractions, transportation, dining and special requests.
• Manage rooming lists and pre-arrival arrangements, ensuring timely communication of updates to relevant departments.
• Monitor and follow up on group reservations, including pending rooming lists, cut-off dates and amendments (extensions, early departures, or date changes).
• Communicate hotel promotions, packages and updates clearly to maintain consistency in guest experience.
• Support administrative tasks such as invoice inquiries, lost and found coordination and guest follow-ups.
• Maintain strong system proficiency in Opera Cloud, StayPlease and telephony systems for accurate daily operations.
• Assist in training and onboarding new hires, ensuring high service standards.
• Uphold guest privacy, safety, and hotel emergency procedures, maintaining professional grooming and appearance.
• Perform additional duties as assigned by management in line with operational needs.

Requirements:

• Minimum one year of experience in a hotel or hospitality environment preferred.
• Familiarity with hotel telephone systems and basic front office operations.
• Good communication and interpersonal skills, with a polite and professional phone manner.
• Customer-focused mindset with the ability to handle guest inquiries and requests efficiently.
• Ability to multitask and work in a fast-paced environment.
• Basic computer literacy and proficiency in relevant software applications.
• Detail-oriented, organized, and reliable.
• Able to work rotating shifts, including weekends and public holidays.

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Job Description:

1. Business & Operations Performance

• Represent the company and co-lead with the Program Manager, the Business and Operations reviews with the clients, working with clients to work on new project initiatives and address any gaps in the operations performance.

2. Customer Service

• Work closely with other internal stakeholders to provide quality, pro-active communication to clients’ queries.

3. Operations

• Prepare and monitor assigned clients’ key performance indicators (KPIs) and address the gaps in the performance with the other internal stakeholders like Logistics team, Production team and Quality team to improve and meet clients’ service level and performance.

4. Order Fulfilment

5. Billing

6. Projects

Job Requirements:

• Diploma/ Degree in Supply Chain and Logistics Management / Operations Management / Engineering related fields with preference in Industrial Engineering.
• Experience in the following SAP modules would be an added advantage

Interested candidates do attach your resume to wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Job Description & Requirements

Core Responsibilities:

• Answering inbound calls: Addressing customer inquiries
• Interactions: Recording details of calls and information pertaining to the vehicle breakdown location and contact number
• Documenting Orders: Draft out orders with the informations taken in whatsapp and send to the respective groups.
• Escalating issues: Identifying complex problems and routing them to appropriate personnel or departments

Key Skills and Attributes:

• Communication skills: Both verbal and written, including active listening.
• Problem-solving skills: Ability to analyze situations, identify solutions, and make decisions.
• Customer service orientation: Focus on providing friendly, courteous, and helpful service.
• Adaptability: Ability to handle diverse situations and adjust to changing needs.
• Multitasking and prioritization: Effectively managing multiple tasks and prioritizing based on urgency

Working Timing:

Days: 5days per week. (Rotating Shift)(Expected to work weekends at least twice a month)
Timing: 9pm to 7am OR 11pm to 9am (night shift)
Timing: 9am to 8pm OR 11am to 10pm (Morning/Afternoon shift)

Whatsapp 88788480

Working Location:
Ang Mo Kio area.

Responsibilities :

• Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents.

• Drive Employee Engagement to help our employees feel connected to one another and the company, and care deploy about their work.

• Foster a workplace that helps the team thrive.

• Actively engage and support the development of your team to ensure better performance and succession planning.

• Work with HR and Recruitment drive the recruitment & selection of Assistant Managers, Team Leaders, QAs, Trainers and Agents.

• Work with QAs and trainers to carry out regular audits, developing a culture where training and development are part of the team, identifying actions and working with trainers to ensure the skills and knowledge are developed effectively.

• Contribute to the design and implementation of change requests which impact the contact centre.

• Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order to enhance the customer experience.

• Embed a performance culture, framework and review processes to achieve service levels and improvements against set targets.

• Identify and instill best practice, processes and systems and drive continuous improvement environment.

• Maintain open and honest channels of communication at all levels across the business to facilitate best in class sharing and root cause analysis.

• Ensure service targets, SLA’s and KPI’s are continually reviewed and expectations are met with optimum levels of quality & service delivery.

Requirements:

• Minimum Degree in any discipline

• At least five (5) years of experience in managing projects of similar domain (including experience in call centre management), scope and scale

• Good knowledge of contact centre industry best practices.

• Good supervisory, communication, interpersonal and project management skills.

• Possess Customer Operations and Performance Centre (“COPC”) certification or equivalent

• Able to make or direct decisions on staffing, systems and operational needs of the Contact Centre

• Possess a customer-oriented outlook

• Experience in dealing with IT requirements from a business perspective

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

Job Description

• To ensure a smooth and accurate order fulfillment and logistics management for overseas distributor.
• Plan and submit demand to in-house system.
• Raise PI (proforma invoice) based on allocation received.
• Generate and issue weekly account statement.
• Liaising with Sales to ensure timely collection of customer payment.
• Arrange delivery based on different inco-terms, assist company in delivery cost controls, prepare export documents such as BL, commercial invoices and packing list.
• Closely monitoring shipment status from worldwide manufacturing sites, update stakeholders on delivery schedule and ensure all deliveries are smoothly made.
• Prepare and process shipment for letter of credit (LC), arrange export documents and ensure data accuracy and present LC documents on time. Monitoring transactions and follow until payment received.
• Thorough and regular refund/rebate document preparation. Ensure accuracy and timely process of the rebate documentation.
• Actively liaise with customers and Sales team to provide logistics and order supports.
• Ensure customers’ requests and enquiries are fulfilled in a prompt action.
• Aggressively follow up and be proactive in provide extended support to both internal and external teams.
• Any other tasks as and when assigned by the management.

Job Requirement:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Supply Chain/Business Admin or relevant.
• Minimum of 1 year(s) of working experience in the related field is required for this position.
• Candidates must be proficient in Mandarin due to regular daily communication and liaison with our HQ.

• To manage feedback received on alleged TCASA offences via specific hotlines and email addresses
• Shall respond to the feedback and assign enforcement teams for follow up.
• On social media platforms and keywords provided by the Authority.
• Compile reports for review when peddlers have been identified for follow up

Timing : 10.00 AM to 10.00 PM / 10.00 PM to 10.00 AM

Working Days : 2 Days work , 2 Days off basis

Supply Chain Executive – 6 Months Contract – Singapore

I am currently looking out for a Senior Associate – Supply Chain (Sales Support) to support the sales team in daily logistics operations, focusing on PO acceptance, on-time sales recognition across the region and inventory management activities.

Key Responsibilities

• Coordinate with 3PL providers on inbound and outbound shipments and resolve logistics issues to ensure timely delivery.
• Process customer POs across APAC, including invoicing, credit notes, price verification, and payment follow-ups with finance.
• Manage inventory transactions in ERP and perform monthly stock discrepancy analysis for consignment stock.
• Maintain shipping records, tracking details, and ensure all shipping documentation and approvals are in order.
• Analyse slow-moving stock and work with sales to improve inventory turnover.
• Prepare key reports such as inventory and weekly sales reports.

Requirements:

• Diploma or Degree in Supply Chain, Business, Logistics, or Operations Management.
• 1–3 years of experience in supply chain, logistics, inventory, or operations.
• Knowledge of export documentation and LC payment processes.
• Experience with ERP systems and strong Excel (Pivot Tables).
• Analytical, detail-oriented, and a good team player.

Job Description:

1. Business & Operations Performance

• Represent the company and co-lead with the Program Manager, the Business and Operations reviews with the clients, working with clients to work on new project initiatives and address any gaps in the operations performance.

2. Customer Service

• Work closely with other internal stakeholders to provide quality, pro-active communication to clients’ queries.

3. Operations

• Prepare and monitor assigned clients’ key performance indicators (KPIs) and address the gaps in the performance with the other internal stakeholders like Logistics team, Production team and Quality team to improve and meet clients’ service level and performance.

4. Order Fulfilment

5. Billing

6. Projects

Job Requirements:

• Diploma/ Degree in Supply Chain and Logistics Management / Operations Management / Engineering related fields with preference in Industrial Engineering.
• Experience in the following SAP modules would be an added advantage

Interested candidates do attach your resume to wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)