Total 8 Customer Service / Call Centre job vacancies

My client:

My client is a well-established technology company building large-scale, consumer-facing digital platforms used by millions of users globally. The team is highly engineering-driven, with strong emphasis on system reliability, automation, and operational excellence. This role offers the opportunity to work on production-critical systems, collaborate closely with backend and platform engineers, and take real ownership of reliability and infrastructure in a fast-moving, high-impact environment.

Job Responsibilities:

• Ensure high availability and reliability of production systems supporting large-scale online services.
• Own core operational functions including resource management, incident response, capacity planning, monitoring, and reliability improvements.
• Review system and infrastructure designs, proactively identifying potential reliability and scalability risks.
• Analyze system bottlenecks and structural weaknesses, and lead optimization initiatives to improve stability and cost efficiency.
• Participate in 24/7 on-call rotations, responding quickly to production incidents and driving root cause analysis.
• Continuously improve operational processes through automation, reducing manual intervention and operational overhead.

Job Requirements:

• Bachelor’s degree in Computer Science or a related technical field.
• Proficiency in Python, Go, or Shell scripting, with the ability to independently build tools or platforms.
• Solid experience with cloud infrastructure; exposure to multi-cloud or hybrid environments is a plus.
• Strong fundamentals in Linux systems, networking, load balancing, and high-availability / disaster recovery design.
• Hands-on experience operating or supporting large-scale web services in production environments.
• Self-motivated, responsible, and comfortable working in a fast-paced, reliability-critical environment.

What They Offer

• A large-scale, production-grade technical environment supporting high-traffic, consumer-facing platforms.
• A stable yet fast-evolving engineering environment with long-term technical depth and learning potential.
• Close collaboration with experienced engineers in a flat, open, and execution-focused team culture.

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

If it sounds like your next move, please don’t hesitate to apply. Kindly note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

www.dadaconsultants.com

EA Registration Number: R2197058

Business Registration Number: 201735941W. Licence Number: 18S9037

Customer Service Executive
Salary: $2600 - $2900
Working Days: Mon – Fri | 9am – 6pm
Working Location: Changi

Job Responsibilities:

• To assist in the customer service department
• To handle all customers rating for both air and sea freight
• To liaise with air and sea carriers & customers
• To handle all sea freight documentation such as bookings & billing

Requirements:

• With relevant working experience
• Proficient Microsoft office etc

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Role: Customer Service

Working Days: 5 days

Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm

Working Location: Jurong East || Yishun || Tampines ||  Hougang

Salary: $2,500 - $3,200

Requirement

At least 1 year of experience in customer service and sales

Job Responsibilities

·       Processing of credit applications and managing overall documentations required

·       Acquire and manage portfolio of customers

·       Gather customers’ documents  and onboarding procedures

·       Enhance relationships with customers to customise loan product solutions

·       Manage credit and operational risks proactively

·       Provide advice on financial solutions that are tailored to customers’ needs and objectives

·       Interpret customers’ needs, risk and financial objectives

·       Identify suitable loan packages that fit customers’ objectives

·       Achieve revenue and profitability targets set by the organisation by driving customer satisfaction

·       Comply with internal and external compliance and regulatory guidelines

·       Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Tai Jia Seng Reg No: R26159755

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Customer Service Clerk
Salary: $2,600 – $3,000

Location: Bishan

Working Hours:

• Mon – Fri | 8:30am – 5:30pm

Job Responsibilities:

• Handle daily administrative tasks such as preparing invoices, quotations, purchase orders, and delivery orders
• Provide customer service support by responding to enquiries via phone, WhatsApp, and email
• Coordinate with customers on service appointments, scheduling, and follow-ups
• Assist in maintaining proper documentation, filing, and record-keeping
• Update company records and prepare basic reports
• Support workshop operations by liaising between customers and internal team
• Perform data entry using Microsoft Office (Word & Excel)
• Assist management with ad-hoc administrative and customer-related tasks

Job Requirements:

• Minimum GCE O'level or above
• Prior experience in administrative or customer service role (experience in automotive/workshop industry will be an advantage)
• Proficient in Microsoft Office (Word & Excel)
• Good communication and coordination skills

AUXILIARY CONSULTANT (AC), EA LIC: 19C0013

TAN SZE MIN, EA REG No.: R2196393

• Basic: $3200 - $4000

• AWS + Variable Bonus

• Mon – Fri: 8.30am – 5.00pm, Sat (Alt): 8.30am – 1.00pm

• Location: Tuas (2-way transport provided from Boon Lay MRT)

Job Responsibilities

• Provide technical support for desktops, laptops, printers, and IT equipment.

• Troubleshoot network issues (Windows environment, AD, TCP/IP, routers, switches, firewall).

• Administer servers, email systems (Exchange/Outlook), and backup systems.

• Maintain IT asset inventory and documentation.

• Support system improvements and recommend IT initiatives.

• Coordinate with vendors and support users across multiple locations.

• Supervise contractors and assist in site surveys / IT projects.

Job Requirements

• Diploma in IT or related field.

• Minimum 3 years of hands-on IT support experience.

• Basic knowledge of networking, servers, and Active Directory.

• Experience with fieldwork / site support is an advantage.

Singaporean Only

Only shortlisted candidates would be notified

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R22111807 | Yap Teng Hui