Total 22 Customer Service / Call Centre job vacancies

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Working Hours: Monday – Friday | 8:30am – 5:30pm

Location: Woodlands / Admiralty

Salary: $3,000 - $4,800

Job Responsibilities:

• Perform installation, testing, commissioning and maintenance of automation systems
• Set up electronic controllers, PCs, software and machine configurations
• Conduct on-site machine buy-off based on customer requirements
• Troubleshoot equipment failures and identify root causes for repair
• Analyse electrical and electronic circuits, machine log files and process flows to resolve machine breakdowns
• Repair electrical components and set up robot software / PC software when required
• Provide phone support and on-site support according to service requirements
• Coordinate with internal teams and customers to resolve service issues efficiently
• Prepare accurate and detailed service reports in a timely manner
• Support overseas assignments when required

Job Requirements:

• Diploma or Degree in Electronics, Computer Engineering or related field
• Minimum 3 years of experience in automation system setup, equipment servicing or service support
• Experience with electrical components such as servo motors, robots and machine control systems
• Able to install software, configure PCs and set up machines
• Able to read equipment log files and process flows for troubleshooting
• Willing to travel overseas for assignments on short notice

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• MNC Company

• Basic $3000 - $3600 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Lorong Chuan (walking distance from MRT station)

• Working hours: Monday to Friday (8.45am to 5.45pm)
  

Job Responsibilities:

• May provide on time reporting, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers

• Research and resolve moderately complex problems, and research/tracking orders

• Order Management- SO or PO entry processing

• Order Backlog Management

• Enter Expedites in system

• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics

• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws

• Maintains and updates electronic and/or hard copy records as required

• Other duties as assigned
  

Job Requirements:

• Possess minimum Diploma qualification or equivalent

• Possess minimum 2 years of relevant experience in a manufacturing or electronics environment is preferred
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

1. Period: 1 year contract

2. Location: Airport Road

3. Working Hours: Mon – Fri: 0800-1735

4. Salary: Up to $2200

Job Descriptions: 

• Account for all delivered tools and perform preliminary inspections to identify and report any discrepancies or damage

• Perform and assist in the maintenance of tools and equipment in strict accordance with manufacturer manuals and relevant safety regulations

• Proactively update, monitor, and arrange for scheduled inspections, calibrations, and load tests to ensure all tools meet due-date requirements

• Set up and maintain organized tool boards and toolboxes to ensure a safe, efficient, and orderly working environment

Job Requirements:

• Higher Nitec or Diploma in Engineering

• Ability to read and interpret basic technical manuals and engineering diagrams

• 1 year experience in engine maintenance preferred

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21103663 | EA Personnel Name: Azhar Anuwar

1. Period: 1 year contract

2. Location: Airport Road

3. Working Hours: Mon – Fri: 0800-1735

4. Salary: Up to $2200

Job Descriptions: 

• Account for all delivered tools and perform preliminary inspections to identify and report any discrepancies or damage

• Perform and assist in the maintenance of tools and equipment in strict accordance with manufacturer manuals and relevant safety regulations

• Proactively update, monitor, and arrange for scheduled inspections, calibrations, and load tests to ensure all tools meet due-date requirements

• Set up and maintain organized tool boards and toolboxes to ensure a safe, efficient, and orderly working environment

Job Requirements:

• Higher Nitec or Diploma in Engineering

• Ability to read and interpret basic technical manuals and engineering diagrams

• 1 year experience in engine maintenance preferred

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R25157619 | EA Personnel Name: Kauthamen Appu

• MNC Company

• Basic up to $3600 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Lorong Chuan (walking distance from MRT station)

• Working hours: Monday to Friday (8.45am to 5.45pm)
  

Job Responsibilities:

• May provide on time reporting, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers

• Research and resolve moderately complex problems, and research/tracking orders

• Order Management- SO or PO entry processing

• Order Backlog Management

• Enter Expedites in system

• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics

• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws

• Maintains and updates electronic and/or hard copy records as required

• Other duties as assigned

Job Requirements:

• Possess minimum Diploma qualification or equivalent

• Possess minimum 2 years of relevant experience in a manufacturing or electronics environment is preferred
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Customer Support Manager

• Working Days: Monday - Friday, 8.30am to 5.30pm

• Location: Ang Mo Kio

• Salary: SGD 6,500 - SGD 7,000 

Job Responsibilities

• Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.

• Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.

• Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management.

• Identify and drive improvements in service processes and workflows to enhance team efficiency, service quality and overall service delivery excellence.

• Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues.

• Build and maintain strong relationships with customers, internal departments and senior management.

• Maintain accurate and detailed documentation including customer reports and operational records.

• Ensure compliance with company and customer policies, quality standards and regulatory requirements.

Job Requirements

• Bachelor's Degree or Diploma in Business Administration, Engineering, Operations Management or related field.

• Minimum 5 years of relevant working experience in a managerial or senior leadership role.

• Experience in machinery, equipment or technical service industry will be an added advantage.

• Able to work after office hours when required (for urgent customer support).

Ways to apply

Click Apply now to submit your resume and share your availability and expected salary with us!

All information received will be kept strictly confidential and will be used only for employment-related purposes.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279 

#SCR-angel-liew

Key Job Accountabilities:

Engine/Product Production Support Repair

1) Tool Support (Primary Function)

• Design and develop repair fixtures/jigs/tools to support operational requirements, ensuring compliances with safety standards, dimensional tolerances and quality specifications.
• Coordinate with vendors/suppliers and end-users for fabrication and procurement of tools/equipment/consumables
• Perform tooling/consumable equivalency reviews
• Carry out First Article or support validation of new or modified fixtures/jigs/tools with repair engineers on repairs
• Lead or assist in investigation/root cause analysis and corrective/preventive actions for tooling failures/operational issues
• Participate in continuous improvement efforts, optimizing existing tool performances, durability or safety
• Maintain tool documentation, maintenance (i.e. CAD drawings, BOMs, tool maintenance requirements) and support audits with authorities
• Conduct feasibility studies and tool cost analysis for significant projects
• Perform 3D scanning, printing as part of tool design or prototype trials.

2) Production Support

• Perform measurements or establish programs using measurement systems (e.g. CMM, Optical Gaging Products, Optical 3D Metrology) to support operations
• Support programming in machining process (e.g. Conventional G-codes CNCs)
• Take charge of engineering documentation support functions

Required Experience and Qualifications:

• Degree/Diploma in Mechanical, Aerospace or Aeronautical Engineering
• Preferably 3 years working experience in Engines or Components Repair MRO Environment to be independently contributing
• Strong fundamentals in engineering drawing interpretations and GD&T
• Proficiency in mechanical engineering design skillsets (e.g. Autocad, Solidworks)
• Strong knowledge of tool material properties/heat treatment/surface coatings
• Proficiency in CNC programming, using measurement systems is an advantage
• Strong language, analytical, interpersonal and communication skills
• Computer literacy
• Understanding of repair processes is an added advantage
• Some understanding of aviation regulatory requirements is an advantage

• MNC Company

• Basic $3000 - $3600 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Lorong Chuan (walking distance from MRT station)

• Working hours: Monday to Friday (8.45am to 5.45pm)
  

Job Responsibilities:

• May provide on time reporting, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers

• Research and resolve moderately complex problems, and research/tracking orders

• Order Management- SO or PO entry processing

• Order Backlog Management

• Enter Expedites in system

• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics

• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws

• Maintains and updates electronic and/or hard copy records as required

• Other duties as assigned

Job Requirements:

• Possess minimum Diploma qualification or equivalent

• Possess minimum 2 years of relevant experience in a manufacturing or electronics environment is preferred
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Role Overview

We are partnering with our client to hire an experienced Support Engineer to ensure the stability, performance, and availability of critical applications across production and non-production environments.

This role focuses on end-to-end application support, incident management, and operational reliability, supporting both legacy systems and a modern cloud transformation landscape.

Employment Type: 1-Year Contract

Key Responsibilities

• Monitor system performance to ensure optimal application operations and stability
• Manage and resolve incidents, problems, and service requests within SLA timelines
• Provide L1, L2, and L3 application support across business-critical systems
• Perform troubleshooting, diagnosis, and resolution of technical issues
• Conduct root cause analysis and contribute to problem management activities
• Carry out system maintenance activities and minor enhancements where required
• Ensure high system availability, reliability, and operational uptime
• Communicate incident status, risks, and progress updates to stakeholders clearly and timely
• Develop, maintain, and improve operational procedures and support documentation
• Ensure adherence to IT governance, security, and audit requirements
• Maintain accurate logs, reports, and operational records

Technology Landscape

You will be supporting systems within a transformation environment:

• Current Environment: Sybase databases, Java-based applications
• Target Environment: Microsoft Azure (GCC), Azure SQL, .NET-based applications

This role provides exposure to both legacy operations and modern cloud-based application support.

Required Skills & Experience

• Proven experience in application support or IT operations engineering
• Strong incident management and troubleshooting capabilities
• Good understanding of ITIL processes (Incident, Problem, Change Management)
• Familiarity with cloud platforms (preferably Microsoft Azure)
• Strong communication and stakeholder management skills
• Ability to work in fast-paced production support environments

Preferred Experience

• Experience supporting enterprise-scale or government systems
• Exposure to 24/7 operational or shift-based support environments
• Experience working with monitoring, logging, or alerting tools
• Experience managing vendors or third-party support teams

All information will be kept strictly confidential. Only shortlisted candidates will be contacted.

TALENT PULSE PTE. LTD.
EA License No: 25S2956

Service Engineer

• Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers
• Monitor quality issue and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory.
• Support for establish of service management and service centre for local and export market.

REQUIREMENTS

• Diploma in Engineering or related discipline with minimum 1 years of experience

Salary: $3500

Interested candidates are welcome to email resume to jazmin@personnellink.com.sg and CC to career@personnellink.com.sg

Support Engineer (Additive Manufacturing)

Location: Kallang, Singapore
Company: Make3D – A Division of EPECOM Graphics Pte Ltd

About Us

Make3D, a division of EPECOM Graphics Pte Ltd, provides advanced 3Dprinting, 3D scanning, and digital engineering solutions to industries including manufacturing, education, and product development. We support clients across Singapore and the region with cutting-edge technologies and engineering services.

The Role

We are seeking a Support Engineer to handle technical support, equipment servicing and project execution.

This role is critical in ensuring smooth operation of our solutions, supporting both internal teams and external customers. You will be involved in installation, troubleshooting, training and hands-on technical work across our range of 3D technologies.

Key Responsibilities

• Provide technical support for 3D printers, 3D scanners and related systems
• Perform installation, commissioning and maintenance of equipment at customer sites
• Troubleshoot technical issues and provide timely solutions
• Support project execution including 3D printing, 3D scanning and related services
• Conduct training sessions for customers on equipment usage and best practices
• Maintain workshop tools, equipment and working environment
• Assist in inventory and equipment management
• Prepare service reports and update progress regularly
• Work closely with the sales team to support pre-sales and post-sales activities

Requirements

• Diploma/Degree in Mechanical Engineering, Mechatronics or related field
• Hands-on and willing to work on-site and in workshop environments
• Basic understanding of engineering tools and systems
• Good problem-solving and troubleshooting skills
• Responsible, responsive and able to work independently
• Good communication skills when dealing with customers
• Willing to travel within Singapore for site visits

Added Advantage

• Experience with 3D printing, 3D scanning or CAD software
• Knowledge in CNC, product design, or manufacturing processes
• Prior experience in technical support or field service roles

What We Offer

• Hands-on exposure to advanced 3D and engineering technologies
• Opportunity to work on real-world industrial projects
• Structured training and skill development
• Career growth in a technical and engineering-focused environment
• Supportive team with regional exposure

Why Join Us

This role provides strong technical exposure and career progression for individuals interested in engineering applications, field service, and advanced manufacturing technologies.

Interested candidates are invited to apply by sending their resume to [chris@epecomgraphics.com.sg].

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Perform on-site start-up, installation, commissioning, and preventive maintenance of semiconductor equipment at customer locations
• Diagnose and troubleshoot equipment issues to minimize downtime and ensure optimal system performance
• Implement continuous improvement initiatives to enhance machine reliability, efficiency, and productivity
• Adhere to established work schedules, standard operating procedures, and documentation requirements; maintain accurate service records and reports
• Provide technical training and support to customers’ engineers and technicians to ensure proper equipment operation and maintenance
• Carry out additional duties as assigned by management to support business objectives and operational needs

Requirements:

• Min Nitec/Diploma in Mechanical Engineering or a related engineering discipline
• Strong technical aptitude with excellent analytical and problem-solving skills
• Customer-oriented mindset with effective communication and interpersonal abilities
• Responsible, proactive, and a strong team player with a positive attitude
• Demonstrates initiative, commitment, and reliability in completing assigned tasks
• Willing to travel overseas for work assignments, training, and technical support

Interested applicants, please click on “Apply Now” or submit your resume to ref68@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: John Angeline

EA Personnel Reg No: R1544851

• Position : Customer Service Coordinator (Order Management/ERP /Manufacturing)
• Location : North East – Tai Seng Drive
• Working hours : Monday to Friday | 8.00am to 5.45pm
• Salary (commensurate with experience) : Up to $3,800 + Up to 2 Months Variable Bonus + Annual Leave + Medical & Dental Benefits
• Duration : Permanent
• Industry : Manufacturing

Main Responsibilities:

• Process purchase orders within KPI and turnaround timelines
• Verify pricing accuracy and ensure quote alignment before order processing
• Issue PO acknowledgements to customers and escalate pricing discrepancies
• Coordinate with Quotation, Production, and Engineering teams on order updates
• Update shipment/job order details in ERP system and handle data entry support
• Track KPIs such as PO processing time and sales bookings, and prepare progress updates

Requirements:

• Degree in Engineering, Manufacturing, Business, or related field
• At least 5 years of experience in manufacturing / operations
• Familiar with manufacturing processes, supply chain flow, and quality systems such as FA, RMA, and ECN

Email to: chloe@searchpersonnel.com.sg

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Deputy Consulting Director (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Client & Account Management

* Serve as the primary point of contact for clients on redressing instructions and packaging requirements.

* Review, clarify, and validate client requests to ensure feasibility and compliance.

* Prepare mock-ups, draft proposals, and support clients through the approval process.

* Manager client accounts by tracking deliverables, timelines, and documentation.

Redressing Coordination

* Draft clear, accurate Redressing Instructions (RI) for production use.

* Work closely with the production team to assess feasibility of redressing activities.

* Coordinate changes, updates, and maintain version control for RIs.

* Assist production in troubleshooting redressing issues and providing clarification.

Inventory & Material Management

* Monitor and manage client-owned packaging material inventory.

* Track material consumption, shortages and replenishment requirements.

* Prepare and share material status reports with internal stakeholders and clients.

Cross-Functional Collaboration

* Liaise with production, QA, supply chain, and warehouse teams to ensure smooth execution of redressing operations.

* Support audits, compliance checks, and documentation related to packaging material activities.

Requirements:

* Diploma or Degree in Business, Supply Chain, Engineering or a related discipline.

* Proven experience in packaging, supply chain, production coordination, or account management role.

For interested candidates, please submit your latest resume to jacquelinefong@recruitexpress.com.sg

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599

Job Summary

Lead and manage the OQC Operations team to ensure product quality meets customer requirements. Drive quality improvement projects, analyze data trends, and collaborate with cross-functional teams to resolve quality issues and maintain ISO standards.

Responsibilities

• Lead a team of Engineering Assistants, Technicians, and Inspectors to execute daily and weekly OQC Operations effectively
• Manage lot dispositions to ensure inspected lots meet customer requirements and are released timely for shipment
• Monitor critical process parameters and promptly report abnormal trends to Production for corrective action
• Initiate product Non-Conformance Material Reports (NCMR) and manage disposition of affected media
• Collaborate with IPQA and Process Engineers to implement improvement activities preventing recurring issues
• Identify quality concern areas and develop procedures or systems for prevention or improvement on a project basis
• Work with Quality Engineers and Production Line Engineers/Process Owners to resolve quality issues and customer complaints
• Participate in daily production meetings to highlight line performance abnormalities and quality concerns
• Review and analyze customer HDD performance data to alert internal teams of key issues
• Perform data traceability and trend analysis related to customer failures or internal quality concerns
• Support Project Management team by monitoring and providing timely feedback on customer-related concerns
• Maintain and uphold ISO standards within the OQC department
• Assist management in analyzing quality issues and initiating projects or plans to resolve them
• Control cost expenditure within the OQC section to optimize resource use
• Enforce safety and disciplinary standards within the OQC section to maintain a safe work environment

Required competencies and certifications

• Proficiency in Microsoft Office applications and QA analysis tools such as SPC, Minitab, and JMP
• Skilled in applying statistical concepts including probability distributions, hypothesis testing, and capability analysis
• Strong analytical skills with a methodological approach to problem-solving
• Effective verbal and written communication skills
• Ability to adapt to changing priorities and perform in a fast-paced environment

Preferred competencies and qualifications

• Diploma / Degree in Engineering, Science, Quality Management, or equivalent experience
• 2-3 years of relevant experience in customer quality or in-process quality within manufacturing industries
• Basic programming skills in Python, R, or similar languages
  

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900