Total 10 Customer Service / Call Centre job vacancies

Our organisation supports public health institutions such as SGH, CGH, KKH, and NUHS in delivering Mobile Inpatient Care @ Home services. We are also launching a Senior Shared Stay-In Care Service to support seniors living in a shared care environment.In this role, you will coordinate nurse home visits, plan and optimise daily routes, roster and deploy nurses, communicate assignments to locum nurses, liaise with hospitals and internal teams, and help resolve day-to-day scheduling challenges. You will also support client onboarding, contracts, billing, feedback management, and care coordination for seniors in the shared stay-in care service.

• Plan and optimise daily routes for nurse home visits.
• Liaise with hospitals and internal teams on confirmed patient visits and scheduling updates.
• Oversee and allocate tasks to a diverse team of locum nurses, ensuring effective communication and accountability.
• Track and manage part-time staff worklogs.
• Resolve day-to-day scheduling and operational issues.
• Maintain clear and timely communication with internal and external stakeholders.
• Support onboarding of new clients and senior residents.
• Coordinate admission arrangements for seniors entering the shared care facility.
• Liaise with clients, family members, caregivers, care staff, and internal teams.
• Assist with day-to-day care coordination for seniors living in the facility.
• Manage, document, and follow up on client feedback, concerns, and service requests.
• Support billing coordination, payment follow-up, and administrative records.

Requirements:

• Diploma or degree in healthcare, business administration, operations, or related field.
• Minimum 2 years of relevant experience in healthcare, eldercare, home care, or logistics coordination preferred.
• Strong organisational and communication skills.
• Proficient in using scheduling software and healthcare management systems to track appointments and coordinate care.
• Excellent problem-solving skills with a strong ability to adapt to changing situations and client needs.

Join our dynamic team in a vibrant and collaborative work setting. Our team, comprised of young, enthusiastic and energetic individuals, strives collectively to achieve our shared objectives. Embrace a workplace where casual attire is acceptable, fostering a comfortable yet professional atmosphere. As we collectively meet daily goals, you'll progress through diverse roles, expanding your job scope and skill set. Gain a comprehensive understanding of the entire company operation, with management guiding you towards a role that aligns with your strengths and preferences.

As you progress in your career with us, you will have the opportunity to take on leadership roles, including mentorship and team management, playing a pivotal role in your professional development.

Enjoy quality break time engaging in games, lunch, and friendly conversations. Recognizing our accomplishments, we will reward ourselves in various team-bonding activities.

Job Description:

• Engage with parents to gather details for their tutor requests.
• Match suitable home tutors to parents based on specified criteria.
• Clear inquiries through WhatsApp, Email, and SMS systems.
• Accurately input administrative details into our system.
• Issue invoices and manage outstanding payments from clients

Requirements:

• Diploma/Degree Holder. (Fresh Grads are welcome to apply)
• Singaporean/Singapore PR Holder.
• Meticulous and organized
• Strong communication skills (verbal and written).
• Capable of thriving in a fast-paced environment.
• Demonstrated ability to handle individual tasks and work effectively within a team.
• Eager to learn and committed to personal growth.

Working Hours:

Full-Time: 4 weekdays + 1 weekend (9:00 am - 6:45 pm / 10:15 am - 8:00 pm)

Starting Pay $3000-$3500/month, Career progression is available!

1-year contract-based commitment; long-term commitment

As an Assistant Care Coordinator for NUHS@Home, you will play a vital role in the care coordination and management of our patients. We are seeking a dedicated individual who can work closely with the healthcare providers, patients, and their families to ensure high-quality care is delivered in the comfort of patient’s own homes. If you are a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you!

Primary Responsibilities and Duties (80%):

Patient Care

• Performs pre-admission screening for patients and caregivers.
• Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients’ general condition and progress.
• Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians.
• Handles enquiries and provide regular updates on care plans with patients and caregivers.
• Participates in interdisciplinary team meetings and provides input on patient care plans.
• Documents patient care and maintain accurate records of patient progress and treatment plans.
• Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services.

Telehealth Monitoring

• Monitors patient’s vital signs and escalate red flags to the respective team nurses/physicians.
• Provides basic patient education.
• Adherence to telehealth monitoring using Telehealth system.
• Lifestyle changes/health coaching eg, diet, nutrition, basic exercise.

Secondary Responsibilities and Duties (20%):

• Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed.
• Participates actively in continuous quality improvement activities, risk management strategies and projects.
• Performs any others ad-hoc duties and responsibilities that may be assigned from time to time.

Job Specification/Requirements

• Diploma in health related courses preferred
• Fluent in English, ability to speak in local dialects will be an advantage.
• Good computer literacy and knowledge of PC software packages.
• Able to do shift work / flexible schedule, including evenings, weekends, and public holidays.
• Able to cope and work independently in a fast-paced working environment.
• Service oriented, pleasant and cheerful personality with strong interpersonal and communication skills.
• Good team player and demonstration of some leadership skills.
• Have initiative and commitment with good sense of integrity and teamwork.
• Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage.

• Up till $3,300 + PB

• 5 Days Work Week

• Exposure to High-Profile Projects

• International Presence

• Established and Stable Business
  

Our Client, a local manufacturer for turnstile, auto-gates & barriers here in Singapore, is inviting qualified candidates to fill the position as Service Coordinator.

RESPONSIBILITIES:

• Process and manage sales documentation, including Sales Orders, Purchase Orders, Delivery Orders, and Invoices.

• Provide administrative support for service and maintenance scheduling and coordination.

• Respond promptly to customer enquiries, including online and e-commerce platforms.

• Prepare and follow up on quotations for service maintenance, spare parts, and ad-hoc servicing requests.

• Handle export and import documentation, ensuring all paperwork meets freight and delivery requirements.

• Manage internal and external correspondence, including emails, letters, and other enquiries.

• Perform general administrative duties and assist with tasks assigned by management.

REQUIREMENTS:

• Minimum 1 year of experience in a Sales Admin / Service Coordinator role.

• Experience in shipping, export, or import documentation will be an added advantage..

• Immediate availability will be preferred.

OTHER INFORMATION:

• Location: Senoko (North)  

• Working Days/Hours: 5 days/Office hours, 8am – 5.30pm

• Salary: $2,500 - $3,300 (salary will commensurate according to experience & qualifications)

Key Responsibilities

1.      Service Coordination & Customer Support

•        Handle daily incoming calls and emails from customers, contractors, and internalstakeholders.

•        Log and delegate service calls to the appropriate technicians through the CRM system.

•        Monitor and follow up on escalated service cases, ensuring appropriate actions are takenand issues are resolved in a timely manner.

2.      Operations Administration

•        Administer and maintain service operations, including but not limited to updating meter readings, customer and contract information, processing service job closures ,and maintaining accurate installation and service records within the system.

•        Support service contract administration, including but not limited to coordinating and scheduling new machine installations, issuing notifications for expiring service contracts, and ensuring timely updates of related service records.

•        Maintain service-related documentation and records, ensuring all service records andsupporting documents are properly filed and stored.

•        Preparation of various reports for Management.

3.      Others

•        Any other adhoc duties that may be assigned by the Senior Service Manager.

Requirements

•        Candidate should possess minimum GCE ‘O’ Level and above.

•        Prior experience in service coordination, customer service, or sales administration is preferred.

•        Knowledge with SAP system is an added advantage.

•        Proficient in Microsoft Excel applications, especially advance formula such as V-lookup,Pivot Table, and etc.

•        Strong organizational and multitasking skills.

•        Good communication and interpersonal skills.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

HIRING: RECEPTIONIST CUM COORDINATOR

LOCATION: NORTHEAST

SCHOOL ENVIRONMENT

5.5 DAYS WORK WEEK (ALTERNATE SATURDAY)

SALARY RANGE: S$2000 - S$2500

Responsibilities:

• Answers all phone calls politely, and disseminates messages promptly when the staff is unavailable
• Assisting parents in locating their children in school, relay messages to classrooms, sending items from parents to children to the classrooms
• Providing necessary assistance to young primary school children such as contacting parents, sending birthday cakes up to classrooms etc..
• Assists the Directors in making appointments for meeting
• Directs walk-in customers to the Customer Service Executives promptly
• Assists Customer Service Department in ensuring that the brochures are available, updated and accurate
• Arranging dispatch items and coordinates all deliveries/postages
• Ensures a clean and tidy reception area
• Other duties as assigned

Requirements:

• Neat, organized and meticulous
• Passion for children
• Able to work independently

Interested candidates, please send in your resume to: recruit@dismanpower.com.sg & indicate in the subject as "Receptionist (Northeast)".

We regret that only shortlisted candidates will be notified.

DIS Manpower Pte Ltd

EA License No: 08C3226

EA Personnel: Sng Wei Lin

EA Reg No: R1101806

A Primary Care Liaison (PCL) team bridges the gap between hospitals, polyclinics, and community general practitioners (GPs).

Location: WEST

Working Hours: Mon-Fri, Office Hours

Salary: $2400-$3200

Job Description:

* Perform patient selection, patient counselling, Healthier SG enrolment and referrals from hospitals to primary care partners

* Provide training and develop workflows for hospital departments to support them in the right-siting efforts

* Support the continuing care of patients in the community

* Facilitate the transition of patients from polyclinic to GP partners

* Enter data into database for tracking

* Engage patients for health promotion activities and participation in national initiatives as and when required

* Perform any duties as assigned

Requirements:

* Min Diploma in Health or Social Service or related field

* No experience required as training provided

Interested candidate, kindly send a copy of your resume to 

adelinelim@recruitexpress.com.sg 

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description

• Industry/ Organization Type: Manufacturing/ Firefighting Equipment
• Position Title: Customer Service/ Sales Support Coordinator (Spare Parts)
• Working Location: Tuas (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (9am – 6.15pm)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle documentations, including preparing quotations, sales and purchase orders, invoices, and delivery documents.
• Ensure goods are packed accurately and securely for both local deliveries and export shipments.
• Proactively follow up on quotations and respond to customer inquiries in a timely manner.
• Work closely with other departments to support sales initiatives and enhance customer satisfaction.
• Track and manage inventory movement to ensure accurate stock levels.
• Perform additional duties as needed.

APPLY NOW!!!

• Possess a Professional Certificate, Diploma, or an equivalent qualification.
• Minimum 1-2 years of experience in customer service or sales support, preferably dealing with automotive spare parts.
• Skilled in using Accpac and Microsoft Office applications.
• Able to work independently, take initiative, and manage multiple tasks simultaneously.
• With technical knowledge of heavy vehicle spare parts is an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76578 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Basic Salary: Up to $3500

Working Day: 5.25 days (Office Hours)

Location: Ubi

Key Duties:

• Manage billing processes, including invoicing, credit notes and payment follow-ups.

• Post receipts and payments and perform monthly journal entries.

• Verify supplier pricing and invoices including letters of credit management.

• Coordinate customs duties, permit declarations, and other administrative tasks as assigned.

Key Requirements:

• Minimum 3 years of relevant experience in the warehouse / logistics field preferred.

• Minimum diploma in Logistics or equivalent

• Customs Competency Test for Declarants certification is highly advantageous.

Position Title: Care Concierge (Clinical)
Location: Bright Hill
Working Days: 4 Days Work Week
Working Hours: 12-hour rotating shifts (8:00AM – 8:00PM / 8:00PM – 8:00AM) (After July, working hours will be 7:00AM - 7:00PM / 7:00PM - 7:00AM)
Salary: $2,500 and above (depending on experience)

Benefits: Lunch and dinner provided during shifts

Job Description

• Assist residents with activities of daily living, including toileting, bathing, dressing, feeding, and continence care.
• Perform basic physiological monitoring and report observations to the nursing team.
• Carry out planned nursing interventions under the supervision of trained nurses.
• Support nurses during medical emergencies and crisis situations.
• Maintain residents' dignity and well-being throughout their stay.
• Assist healthcare professionals during clinical consultations.
• Accompany residents for clinical appointments, hospital transfers, and internal transfers.
• Support life enrichment and recreational activities for residents.
• Participate in quality audits and quality improvement initiatives.
• Ensure compliance with infection prevention and safety protocols.
• Maintain accurate records and documentation where required.

Requirements

• Minimum Secondary School, ITE NITEC, or GCE 'N' Level qualification.
• Healthcare-related certifications such as ITE Skills Certificate in Healthcare, NITEC in Community Care & Social Service (Nursing Care), or WSQ Healthcare Support certifications will be an advantage.
• Minimum 1 year of relevant experience in a nursing home, acute care, or private hospital setting.
• Possess basic IT skills.
• Able to perform 12-hour rotating shifts, including weekends and public holidays.

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279