Total 30 Customer Service / Call Centre job vacancies

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Executive IT Desktop Support Specialist (DSS)

· Have at least a Diploma in Information Technology or equivalent in relevant discipline or higher degree.

· Familiar with Level Support and its escalation as well as providing incident reports or other reporting on a timing matter on both hardware and software.

· Have at least 4+ years of experience desktop, laptops, mobile device, network, scanner, printer, or other peripherals support.

· Able to Handle and resolve computer hardware and software incidents and requests.

. Able to install, troubleshoot and support Computer hardware and software includes desktop computers, laptops, mobile devices, monitors, keyboards, printers and scanners.

· Experience with troubleshooting Win7, Win10, SharePoint, Microsoft software, iOS, VDI, VPN, networking, scanner, printer and other peripherals a plus

· Able to participate in any projects related to the DSS field of work

· Able take on tasks or work on ad hoc requests or assignments

. Ability to Provide updates on tasks assisgned on a timely matter

. Able to Particiate on projects related to the DSS field of work

· Must adhere to company policies /guidelines.

· Good customer service and communication skills.

• Contact Centre Experience
• Customer Service Skills
• Ability to Multitask
• Ability to handle difficult customers
• Willing to work on weekends and Public holidays
• Ability to draft a professional email response back to the customer
• Familiar with smart TV operation and handphone application ( download application / install/uninstall)
• Familiar with internet surfing on the PC
• Basic troubleshooting of PC and software
• Working Hours / 830pm-8.30 am
• Mandarin Speaking preferred.

Eligibility: Local/PR
Fixed Allowance: $20 (communication) + $200 (Shift)
Employment Type: 2-year Contract (Renewable)
Working Hours:

• 8:30 PM – 8:30 AM (12-hour night shift)
• 2 days work, 2 days off rotating schedule
• Required to work weekends and Public Holidays based on roster

Skills:

Cisco ACI Support

• Work with network teams to support server connectivity through Cisco ACI.
• Understand concepts such as EPG, Bridge Domain, VRF, Tenant, Contract, VLAN, and VMM integration.
• Assist in troubleshooting connectivity issues between servers, applications, and networks.
• Validate server network configurations, routing, firewall rules, and ACI policies.
• Support infrastructure changes involving application and server network segments

We are a well‑established law firm in Singapore providing a full range of legal services, with a strong focus on conveyancing and litigation. We are seeking a dedicated Conveyancing Support (Lodgment) staff member to join our team.

Key Responsibilities: -
- Administrative support to conveyancing secretaries
- SLA searches
- E‑Lodgment / E‑Filing
- Journal entries for lodgment
- Grant of access for Pay‑In and Pay‑Out
- Completion reports preparation
- File archiving and record management
- Other incidental administrative tasks as required

Requirements: -
- Some experience in conveyancing support preferred
- Proficiency in MS Office
- Quick and accurate typing speed
- Conscientious, with strong attention to detail
- Team player with good communication skills
- 5‑day work week
- Permanent position

What We Offer:
- A competitive remuneration will be offered to the successful candidate.
- A pleasant and conducive work environment is assured.

How to apply: -
Interested applicants may send their resume, expected salary, and availability to recruit@mstt.com.sg or call HP no: 9155 5623 for an interview.

Only shortlisted candidate will be contacted.

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 5 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Overview

We are looking for an experienced Operations Support Engineer to support the reliability, availability, and performance of a business-critical internal application. In this role, you will provide Level 2 and Level 3 application support, working closely with software engineers, product managers, infrastructure teams, and vendors to resolve production issues, improve operational processes, and ensure system stability.

The ideal candidate is experienced in IT operations, incident management, cloud infrastructure, and application monitoring, with a strong focus on operational excellence, automation, and continuous improvement.

Responsibilities

• Provide Level 2 and Level 3 application support, including code-level troubleshooting and issue resolution.
• Monitor and maintain production and non-production environments to ensure system reliability, availability, and optimal performance.
• Investigate, troubleshoot, and resolve application, infrastructure, and security incidents within agreed service levels (SLAs).
• Collaborate with development, architecture, infrastructure, security, and vendor teams to implement fixes and continuous service improvements.
• Perform root cause analysis (RCA) and recommend preventive measures to minimize recurring issues.
• Develop and maintain operational documentation, including support procedures, system configurations, and process documentation.
• Manage day-to-day operational activities, prepare service reports, and communicate system status and incident updates to stakeholders.
• Support change management, release activities, and production deployments while ensuring operational stability.
• Drive automation initiatives to improve operational efficiency, reduce manual effort, and minimize downtime.
• Participate in on-call support and ensure operational coverage for critical production systems.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Proven experience in an Application Support, Operations Support, or Production Support role.
• Experience supporting enterprise applications in production environments with strong incident and problem management skills.
• Hands-on experience with ITSM tools such as Remedy, Zendesk, ServiceDesk, or similar platforms.
• Experience implementing security controls and managing privileged access to production and test environments.
• Knowledge of application and infrastructure monitoring tools, including APM solutions and cloud-native monitoring platforms such as CloudWatch, Stackdriver, or OpenTelemetry/OpenAPM.
• Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP/GCC).
• Familiarity with automation and Infrastructure-as-Code tools such as Terraform and Ansible.
• Experience working in Agile and DevOps environments, including CI/CD pipelines and secure software delivery practices.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Sitecore XM Cloud Developer and/or Sitecore OrderCloud certifications are advantageous.

REQUIREMENTS

• Knowledgeable in IT Products and Services
• Candidates with customer service experience are preferred
• Fresh candidates are also welcome to apply

RESPONSIBILITIES

• To do database calling and updating for existing and raw customers
• To perform minimum 50 calls per day
• To update Hubspot/CRM portal on sales opportunity & leads
• Responsible for products leads, funnel reports, sales follow up
• To answer customers’ queries on product areas
• To provide quotation to customers
• To attend in-house technical/ sales training when necessary
• To check product costing and information
• To perform administrative duties as assigned

The Services required are set out as follows:

1. Student Support

• Be part of the school's counselling team to provide one-to-one

counselling and coaching support for students' social, emotional

and mental well-being

• Support the school's student management and counselling team

in strengthening restorative practices and student support

• Conduct group and individual intervention programmes for

students with additional needs in targeted support areas,

including learning motivation and engagement, cyber wellness,

peer relationships and social skills, and emotional regulation and

behaviour across relevant primary levels as directed by the

school

2. Staff Engagement and Professional Development

• Conduct sharing sessions for teachers on student well-being

topics as part of the school's ongoing professional learning during

term period and/or school holidays.

• Support programme development and teacher engagement

aligned to the school's Character and Citizenship Education

(CCE) and Education and Career Guidance (ECG) curriculum

and initiatives

• Provide case consultation with teachers to better support

identified students with additional needs

3. Stakeholder and Parent Engagement

• Support the school's well-being and counselling team in case

consultation with relevant external agencies and social service

organisations

• Provide counselling consultation for identified parents as required

• Support the school's parent engagement efforts, including talks

and workshops as directed by the school during term period

and/or school holidays

4. Engagement Disposition and Professional Conduct

The Personnel should demonstrate a warm, approachable, and non-

judgmental disposition when working with students, with the ability to

build trust and rapport while maintaining professional boundaries.

Cultural sensitivity and an awareness of the school environment are

important, as is a collaborative working style with teachers, school

counsellors, and student management staff. The Personnel is expected

to uphold confidentiality, ethical standards, and professional conduct in

all interactions with students, staff, and external agencies.

5. Values & Professional Ethics

The Personnel should be aligned with a strengths-based and student-

centered approach to well-being support, with a genuine belief in every

student's capacity for growth and development. The Personnel should

demonstrate empathy, compassion, and professional maturity in all

aspects of their work, alongside reliability, integrity, and respect for

student dignity.

Company Overview

Zenith Infotech (S) Pte Ltd. was founded in 1997 to provide advanced IT professionals and solutions, enhancing productivity and competitiveness. It supports clients with staff augmentation for long-term projects across IT companies, consultancies, system integrators, government, and MNCs.

Job Summary

We are seeking an experienced Infrastructure Support Analyst to maintain and enhance enterprise IT infrastructure in cloud environments, ensuring system availability, security, and operational excellence for critical business systems.

Responsibilities

• Deliver technical support by monitoring, troubleshooting, and maintaining IT infrastructure, servers, databases, and cloud platforms to ensure system reliability
• Implement system upgrades, patches, enhancements, and automate infrastructure processes to improve operational efficiency
• Manage incident resolution and service recovery, coordinating escalation processes for production issues to minimize downtime
• Administer and maintain AWS cloud services and manage Linux/Red Hat and Windows Server environments to support business needs
• Conduct security reviews and audits, ensuring compliance with security best practices to protect enterprise assets
• Analyze infrastructure and database capacity, forecast future requirements, and recommend improvements to support scalability
• Support infrastructure projects, evaluate new technologies, and assist in system implementations to drive innovation

Technical Skills

• Cloud & Platforms: AWS (EC2, Fargate, Lambda, RDS, Aurora, DynamoDB, EKS, EMR, Glue, QuickSight, IAM, Step Functions), Kubernetes.
• Networking: AWS VPC, Route 53, ELB, Security Groups, NACLs, Transit Gateway, Network Firewall, WAF.
• Operating Systems: Linux, Red Hat Enterprise Linux, Windows Server.
• Databases: MySQL, PostgreSQL, RDS, Aurora, DynamoDB.
• Automation & Scripting: Terraform/OpenTofu, Ansible, Bash/Shell, Python, PowerShell, AWS CLI.
• Middleware & Tools: JAMS Scheduler, Keycloak/Red Hat SSO, SFTP/OpenSSH, Postman, SOAPUI, JMeter

Preferred competencies and qualifications

• AWS certifications and proven experience supporting enterprise-scale cloud infrastructure environments

Other Information

• Employment type: Contract - 24 months (renewable)
• Location: Central Region, Singapore
• Working Hours: 8:30AM to 6:00PM (Mon-Fri)
• Salary: $6000 - 7800 per month (no bonus)
• Working Arrangement: Full Onsite/Hybrid

EA Licence No. 20S0237

• Support General Price Increase (GPI) Exercise
• Assist in compiling monthly incentive plans for Global Customers’ GPI review.
• To clarify pricing terms.
• Maintenance of Rates
• Support rate setup or updates in Express Billing
• Maintenance of Global Agreements
• Support post-activation maintenance activities
• Update Global Customer Agreement information

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Key Responsibilities

1. Support School’s Student Management and Development Operations • Lead investigations into cases of student misconduct.

• Recommend and implement follow-up actions for misconduct in line with school policy, with application of Restorative Practice.

• Support teachers in managing students’ behavioural and peerrelationship issues, including coaching of students.

• Partner parents/guardians on issues of student misconduct to align follow-up and support at school and at home.

• Partner external agencies, including the Singapore Police Force, the Ministry of Social and Family Development, and Family Service Centres, for complex cases.

• Serve as first responder for student management incidents, including disruptive classroom behavior.

• Supervise students placed on student management and development programmes (e.g. detention; in-school suspension; corrective work; GEAR-UP) and guide students through coaching during those programmes.

• Review disciplinary trends and suggest proactive character development initiatives to the Student Development Team. • Leverage the school’s Student Activities Centres for student guidance programmes.

3. Administrative & Integrated Support

• Maintain detailed case files on student interventions to ensure continuity of care.

• Provide other support as required by School Leaders.

Duties and Responsibilities:

• Support the Capesize broking team in the negotiation and fixture process by providing timely market intelligence and operational support.
• Monitor and analyze dry bulk shipping market activities, with a focus on the Capesize segment.
• Prepare and distribute daily market updates, including vessel fixtures, freight rates, and route-specific developments to brokers and clients.
• Maintain and update centralized market databases to ensure the accuracy, relevance, and timeliness of information.

Detailed Day to Day task:

• Update and maintain daily records of Capesize fixtures and freight market developments across key trade routes.
• Compile and distribute morning market reports for brokers and clients.
• Support broker communications by preparing market updates and centralized data reports through internal communication channels.
• Ensure all market data, vessel positions, and cargo information are accurately maintained within internal systems.
• Assist brokers in distributing cargo and tonnage availability reports to targeted client groups.
• Follow up on vessel and cargo positions to ensure information remains current and actionable.
• Monitor market movements and provide relevant updates to support ongoing negotiations and commercial discussions.

Job Requirement:

• Good analytical skills with the ability to interpret market data and identify key trends.
• Excellent attention to detail and ability to manage routine, data-intensive tasks efficiently.
• Strong interpersonal and communication skills, with the ability to work effectively with internal stakeholders and clients.
• Customer-oriented mindset with a professional approach to communication.
• Proficiency in Microsoft Excel is required; knowledge of SQL or other data analysis tools is an advantage.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Self-motivated, proactive, and eager to learn about the dry bulk shipping industry.
• No prior experience required, training will be provided

Job Description:

• Deliver educational insights to help students achieve their academic goals through Aspire Hub Education's methodology
• Recruit new students via walk-in, telephone, online enquiries or any other marketing activities planned
• Promptly follow up with all prospective students and parents
• Build strong rapport with existing parents and students
• Provide quality customer service, managing customer expectations and feedback in a professional manner
• Perform general administrative duties such as processing student registration and payment, generation of reports and collation of student attendance

Requirements:

• At least 1 year of working experience
• Possesses at least Diploma
• Willing to work on weekends
• Prior experience in the education sector and sales roles are preferred

Benefits:

• Attractive sales incentive
• Good career progression
• Medical benefits

· Attend to incoming enquires and prepare quotation

· Assist Customer Service Manager in carrying out sales and marketing activities

· Establish close relationship and rapport with decision makers

· Develop strategies and plans to generate sale orders and new account

· Compile and document customer’s requirements and draft Contract Agreement as and when required

· Liaise with Customer Service Manager to review and discuss the proposed contractual requirements

· Liaise with Logistic Coordinator to arrange for off-site delivery activities

· Verify and register customer’s complaint if any

· Preparation of sales contract agreement and/or quotation

· Any other duties and responsibilities assigned by the Company from time to time

Working Day : Monday to Friday (9am to 6pm)

Job Location : Loyang, near pasir ris
Job Industry : Aerospace /Aviation

My client is looking for a proactive and customer-focused Customer Service Representative who enjoys coordinating, problem-solving, and delivering smooth end-to-end service experiences. If you thrive in a fast-paced environment and take pride in getting the details right, this role is for you.

Duties

• Serve as the main point of contact for customers, ensuring timely and professional support

• Prepare and issue quotations, acknowledge purchase orders, and generate invoices accurately

• Coordinate closely with internal teams on stock availability, order readiness, and delivery schedules

• Monitor and process customer orders to ensure accuracy and on-time fulfillment

• Respond promptly to customer enquiries and expedite urgent requests with a solutions-oriented mindset

• Ensure delivery timelines and customer requirements are consistently met

• Support the team with ad-hoc tasks and continuous improvement initiatives

Requirements

• Diploma in Business, Engineering, or a related field

• At least 2 years of experience in a customer service or order management role

• Strong communicator with good problem-solving skills and attention to detail

• A collaborative team player who is also comfortable working independently

• Able to multitask and perform well in a fast-paced, dynamic environment

• Proficient in MS Office (Excel, Word, Outlook)

Why Join My Client

• Stable role with exposure to cross-functional operations

• Supportive team culture that values ownership and initiative

• Opportunity to grow your customer service and coordination skills

• Be part of a company where your contribution directly impacts customer satisfaction
  

  Interested candidate, Kindly Click on APPLY NOW
  

  We regret that only short-listed candidates will be contacted.

  
  EA Licence No. | 14C6929

  EA Registration No. | R1109567

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.We are looking for F&B Reservations Executive to join our team!

Job Responsibilities

• To be familiar with Shangri-La Hotels and Resorts’ policies and procedures and be well-versed with the facilities and services offered by the hotel. To “master” the product in terms of rates, layout and physical attributes, breakdown / configuration, benefits and amenities etc. 
• Managing all reservations handling and process; proficient in operating the various reservations systems and equipment. To provide prompt, courteous and efficient service at all times. To answer the phone within three rings. 
• To upsell whenever possible to maximize occupancy and revenues ensure that all reservations are entered accurately and “mesh” update maintained consistently and to be aware of book-out status and need periods to maximize sales opportunities.
• To alert the Reservations Manager of sudden changes in occupancy levels and advise the Reservations Manager of any deviations in rate applications or reservations arrangements.   
• Handle incoming reservations requests / correspondence, confirming or regretting on the day received and manage the hotel’s credit policies to effectively handle and process billing requirements. 
• Carries out other special projects/tasks assigned by supervisors  

Job Requirements

• Minimum O Levels with at least 2 year of relevant working experience  
• Strong customer service mindset with the ability to handle enquiries professionally and courteously.
• Good phone etiquette and confident in managing high call volumes and emails 
• Proficent in MS Words, Excel and PowerPoint

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Job Description:

• In charge of preparation and processing of sales order and handling of documentations
• Responsible ensuring the accuracy in documents and emails as well as preventing errors and maintaining smooth operations
• In charge of following up on the status of sales orders, payment checks as well as liaison with the relevant departments and organisation
• Responsible in supporting teamwork and assist with ad-hoc task

Job Requirement:

• Minimum Diploma in Business Adminstration or relevant
• Minimum 2 years of working experience in sales support / customer service with knowledge of shipping terms and export documentation
• Letter of Credit knowledge will be a advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279