Total 227 Customer Service / Call Centre job vacancies

Job Description & Requirements

• Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc
• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

Job Description & Requirements

• Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc
• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

Job Description & Requirements

• Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc
• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

Job Description & Requirements

• Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc
• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

Job Description & Requirements

Position Summary

The 1st Level Remote Support role is responsible for providing first-level troubleshooting and technical assistance to users’ queries and incidents received through various support channels in a professional and timely manner.

Key Responsibilities

• Provide First Call Resolution (FCR) technical support via phone and email

• Perform first-level troubleshooting on reported incidents and escalate to appropriate resolver groups when required

• Provide timely updates to customers on outstanding issues within agreed service levels

• Maintain ownership of cases and ensure accurate documentation until closure

• Manage customer expectations and escalate unusual trends or high call volumes to the Team Lead

• Classify and prioritize incidents appropriately while tracking resolution progress and follow-up actions

Requirements

• Diploma in IT-related fields

• Minimum 1 year of experience in End-User Support, Desktop Support, or Technical Service Desk

• Customer service experience from a non-technical call center environment will not be considered

• Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support

Tired of night shifts and 5.5-day work weeks in hospitality or retail? We hear you. Join our dental clinic as a Front Desk Receptionist and enjoy a genuine 5-day work week with regular day hours. This is a primarily administrative role — scheduling, billing, claims, records — with the added satisfaction of supporting patient care. Your organisational and customer service skills are exactly what we need. 

What You Will Do 

• Coordinate patient appointments and manage the clinic’s daily schedule efficiently 

• Process payments and manage billing, including dental claims via CHAS, Medisave, and insurance portals 

• Maintain accurate clinic records and ensure timely submission of reports 

• Manage office supplies, dental product inventory, and stationery 

• Be the welcoming face of the clinic: greet patients, handle walk-ins, and respond to enquiries by phone and email 

• Perform other administrative duties to support smooth clinic operations 
  

What You Need 

• Diploma or degree in any discipline 

• Strong communication skills with a friendly, professional manner 

• Proficient with computer applications and comfortable learning new systems 

• Able to work rotating shifts including at least one weekend day 

• Previous experience in hospitality, retail, admin, or customer service is a strong advantage 
  

Why Join Us 

• 5-day work week, day shifts only (8.30am–6.15pm) — unlike hospitality, no night shifts or split shifts 

• Every public holiday off 

• Full structured training — no healthcare background needed 

• Annual leave + Reward Leave 

• Medical and dental benefits 

• Performance incentives 

• Grow your career in a stable, essential industry 

Job description:

• Be the point of contact for servicedesk
• Provide 1st and 2nd level support to troubleshoot IT issues
• Provide assistance & support to IT Projects
• Assist in the daily running of data center and server management
• Assist in procurement, document control, asset tracking & administration.

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience
• Experience in creating user’s account and mailboxes on AD and Exchange
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
• Good knowledge in diagnostic of hardware issues on PCs and notebooks
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc
• Able to work independently as well as in a group
• Good organization, communication and interpersonal skills

Position Summary

The Service Hub division at BCS provides operational support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure certificate management, timely issue resolution and service processing, as well as operational excellence.

The Service Desk Support will be the first point of contact for external institutional users and will be responsible for managing the service desk and providing crucial support in ensuring effective incident management, timely communication with participants and schemes owners, and efficient processing of service requests. The individual is responsible for ensuring round-the-clock support to maintain operational continuity for critical payment systems, coordinating release notifications and activities, and upholding service quality standards in alignment with organisational and regulatory requirements.

Key Responsibilities

Service Desk & Customer Experience

• Manage service desk operations, ensuring delivery of excellent and consistent customer service across all touch points, including emails and phone
• Serve as the primary point of contact for customer inquiries and requests, resolving issues efficiently and escalating as necessary
• Collaborate with IT and vendors to provide timely and accurate advice to customers
• Manage incident resolution, leveraging experience with ServiceNow ITSM and CSM platforms
• Ensure all incident root cause analysis and downtime resolutions are tracked and reported, providing updates to relevant stakeholders (e.g., SCHA)

Incident and Service Request Management

• Handle participants' service incidents and requests across CTS, FAST, IBG, PayNow, and Cross-Border services
• Ensure all incidents and enquiries are logged, tracked, and resolved within the agreed Service Level Agreements (SLAs)
• Ensure clear and timely communication of Root Cause Analysis (RCA) and resolution of incidents to participants and schemes

Release Notifications and Coordination

• Ensure timely notifications to participants on all upcoming UAT and production releases
• Coordinate release activities with all stakeholders to ensure smooth implementation

Requirements

Education and Experience

• Diploma or Bachelor’s degree in Operations Management, Business Administration, or any related field
• Minimum one year of experience in service desk management or IT operations, preferably within the payment or financial services industry
• Demonstrated success in handling incident management, root cause analysis, and service request fulfillment
• Prior experience working in 24/7 operational environments is preferred

Skills and Knowledge

• Good understanding of payment systems such as Cheques, Funds Transfer, Interbank GIRO, PayNow, and Cross-Border services
• Strong communication skills, with the ability to convey information clearly and effectively to both internal (e.g. L2/L3 Tech Teams) and external stakeholders (e.g., participants, scheme owners)
• Knowledge of regulatory and compliance requirements related to payment systems is an advantage

Working Days & Hours: 11am – 8pm (6 offday per month)

Location: Nearby Chinatown MRT

Salary: $2200 – $2800

Job scopes:

• Attend to walk-in customers and answer phone enquiries
• Manage appointment bookings and schedule arrangement
• Handle cashiering and payment collection
• Reply customer enquiries through social media and messaging platforms
• Assist in creating and posting social media content/promotions
• Maintain customer records and support daily outlet operations

Requirement

• Prior experience in customer service or receptionist role, preferably in high-end beauty / salon industry.

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

This role is required to perform shift duties as follows:

Standard staggered day shifts 8.00am to 5.00pm / 9.00am to 6.00pm./ 10.00am to 7.00pm

• Serve as the first point of contact for customer seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customer
• Walk the customer through the problem-solving process
• Direct unresolved issue to the next support personnel
• Provide accurate information on IT products and services
• Record events and problems and their resolution in logs
• Follow up and update customer status and information
• Pass any feedback and suggestion by customer to the appropriate internal team
• Identify and suggest possible improvement on procedure

Requirements: 

• Minimum Diploma with prior 1 to 2 years experience in customer service or IT Technical support
• Preferably with ITIL v3 certification is advantageous

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Tech Services Pte Ltd
UEN No. 202233837K

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Provide excellent customer service to guests
• Familiarise with menu, promotions, seasonal items and membership programme
• Set up tables for daily operations
• Take food and beverage orders using the ordering system
• Serve food and beverages to the tables
• Prepare sufficient condiments
• Portion food according to the dishes served
• Oversee multiple stations and recommend improvements to Manager where appropriate
• Conduct daily check to ensure proper working condition of equipment
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Organise and oversee events according to customers’ request
• Plan and manage the roster, time off, hand-punch records and updating of e-attendance
• Ensure restaurant is adequately staffed during shift and notify Restaurant Manager of any manpower shortage
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Assist with all restaurant administrative duties
• Any other jobs or duties assigned by the Manager from time to time.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Summary

We are seeking a proactive and detail-oriented Digital Service Projects Specialist to join our team in the travel and tourism industry in Singapore. The role involves supporting and coordinating a wide range of company projects, including both digital transformation initiatives and traditional operational projects across different departments.

Job Responsibilities

• Coordinate and manage company projects across different departments, including both digital and non-digital initiatives.
• Support the planning, implementation, tracking, and completion of projects to ensure timelines and objectives are achieved.
• Work closely with internal stakeholders to improve operational workflows, customer experience, and service processes.
• Assist in digital transformation initiatives, system enhancements, automation projects, and process improvement activities.
• Conduct data collection, reporting, and large-scale data analysis to support business planning and management decision-making.
• Prepare project reports, presentations, dashboards, and performance summaries for management review.
• Monitor project progress, identify potential risks/issues, and propose practical solutions.
• Liaise with external vendors, partners, and service providers when required.
• Support cross-functional projects related to travel operations, sales, customer services, marketing, and business development.
• Assist in researching industry trends, customer insights, and operational improvements within the travel and tourism industry.
• Ensure proper documentation and maintenance of project records, SOPs, and related materials.
• Perform any other ad-hoc duties or special projects assigned by management.

Job Requirements 

• Diploma or Degree in Business, Information Technology, Data Analytics, Tourism Management, Project Management, or related fields.
• Strong organizational and coordination skills with the ability to manage multiple projects simultaneously.
• Good analytical and problem-solving abilities.
• Comfortable working with data, reports, and business analysis.
• Proficient in Microsoft Office applications, especially Excel and PowerPoint.
• Familiarity with project coordination, digital platforms, automation tools, or reporting systems will be an advantage.
• Good communication and interpersonal skills.
• Able to work independently and collaboratively in a fast-paced environment.
• Prior experience in the travel, tourism, or service industry will be an advantage.

Company Description

Vouch is a travel-tech company helping hotels streamline operations and elevate guest experiences. From contactless check-in to task management and guest request handling, Vouch empowers properties to run more efficiently and deliver memorable stays. Trusted by leading global and local hotel chains and recognized with multiple industry awards, Vouch is a proven partner in hospitality’s digital transformation.

At Vouch, our work culture is driven by these core values:

1. Think Different. As a startup, we’re always facing uphill or impossible tasks. The only way we can not just survive, but thrive, is to think different. How can we make the impossible possible? What do we need to change in our assumptions or processes to change the game?
2. Aspire to be greater. It’s not about being smarter, but about continually getting better. At Vouch, we iterate quickly, learn fast, and find ways to outdo ourselves everyday.
3. You’ll never walk alone. As a team, we support and respect each other’s opinions. Our leaders will be in the trenches with you. We may not have all the answers, but we’ll work together to find out.

Role Description

We are seeking a detail-oriented Customer Success Specialis to join our dynamic team. In this role, you will ensure every hotel we partner with launches our software smoothly and confidently. You will own the entire post-sales onboarding journey from initial kickoff through configuration, training, and successful go-live helping each property get the maximum value from our platform.

Key Responsibilities

1. Lead hotel onboarding projects from signed contract to successful go-live, serving as the primary contact for each property.
2. Configure and tailor Vouch platform to match each hotel’s operational workflows, integrations, and branding.
3. Train hotel teams (onsite or remote) with clear documentation, live demos, and Q&A sessions to ensure confident adoption.
4. Coordinate with internal teams—Sales, Product, Engineering, and Support—to deliver a seamless client experience and rapid issue resolution.
5. Gather and relay feedback from hotel users to help refine product features and future implementations.
6. Monitor early performance metrics post-launch and provide best-practice guidance to drive long-term success.

Required Skills and Qualifications

1. At least 3 years experience in hotel operations/technology.
2. Comfortable working with software platforms and well-versed with how hotel software works in hotel operations environment.
3. Strong communication skills (written and spoken).
4. Excellent organizational skills, with the ability to manage multiple hotel deployments at once.
5. Empathetic, patient, and solutions-oriented, with a passion for hospitality and technology.
6. Strong analytical skills for troubleshooting and optimizing software configurations.

Application

Please apply via our Hiring Portal:

https://hiring.vouch-technologies.com/apply/0b47f662-c4a3-4ecb-8e1c-c1e2f53104ea

If you're looking for a chance to make a dent in a whole new industry, are extraordinary and willing to participate and learn in a fast-growing startup, we're looking for you!

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Salary: Up to $3000
Working Hours: Mon to Fri - 8.00am to 5.30pm
Location: Hillview

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Able to multitask and to work fast
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary.

Requirement

• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

If you are interested in this role, please email your CV to info@theinception.com.sg or WhatsApp it to +65 8168 7877.

*We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

EA License No.: 22C1153
EA Personnel Reg No.: R22108717

The Services required are set out as follows:

1. Student Support

• Be part of the school's counselling team to provide one-to-one

counselling and coaching support for students' social, emotional

and mental well-being

• Support the school's student management and counselling team

in strengthening restorative practices and student support

• Conduct group and individual intervention programmes for

students with additional needs in targeted support areas,

including learning motivation and engagement, cyber wellness,

peer relationships and social skills, and emotional regulation and

behaviour across relevant primary levels as directed by the

school

2. Staff Engagement and Professional Development

• Conduct sharing sessions for teachers on student well-being

topics as part of the school's ongoing professional learning during

term period and/or school holidays.

• Support programme development and teacher engagement

aligned to the school's Character and Citizenship Education

(CCE) and Education and Career Guidance (ECG) curriculum

and initiatives

• Provide case consultation with teachers to better support

identified students with additional needs

3. Stakeholder and Parent Engagement

• Support the school's well-being and counselling team in case

consultation with relevant external agencies and social service

organisations

• Provide counselling consultation for identified parents as required

• Support the school's parent engagement efforts, including talks

and workshops as directed by the school during term period

and/or school holidays

4. Engagement Disposition and Professional Conduct

The Personnel should demonstrate a warm, approachable, and non-

judgmental disposition when working with students, with the ability to

build trust and rapport while maintaining professional boundaries.

Cultural sensitivity and an awareness of the school environment are

important, as is a collaborative working style with teachers, school

counsellors, and student management staff. The Personnel is expected

to uphold confidentiality, ethical standards, and professional conduct in

all interactions with students, staff, and external agencies.

5. Values & Professional Ethics

The Personnel should be aligned with a strengths-based and student-

centered approach to well-being support, with a genuine belief in every

student's capacity for growth and development. The Personnel should

demonstrate empathy, compassion, and professional maturity in all

aspects of their work, alongside reliability, integrity, and respect for

student dignity.

Front desk receptionist-cashier for Feng Shui Company

Location: Near Tai Seng MRT (CC11 Exit A)
Working Hours: 10:00 AM – 8:00 PM, 6 days/week (1 weekday off)
Work Environment: Chinese-speaking, Buddhist practices

Responsibilities

• Handle front desk reception and cashier duties using EPOS.
• Provide customer service and manage appointments.
• Answer and route phone calls.
• Assist with meeting room arrangements.
• Maintain the front desk area.
• Prepare daily and monthly sales reports.
• Perform ad-hoc duties as assigned.

Requirements

• Relevant experience preferred; training provided.
• Comfortable working in a Buddhist environment.
• Good communication, observation, and adaptability skills.
• Proficient in Mandarin; other languages are an advantage.
• Familiar with Microsoft Office (Word, Excel).
• Experience with EPOS systems and payment terminals (NETS, Visa/Mastercard) is preferred.

Interested applicants: Please WhatsApp your resume and work experience to 9324 9672. Only shortlisted candidates will be contacted.

By submitting your resume, you hereby consent to share your personal data viz, name, email ID, phone number, address, academic qualifications, work experience with KX Geomancy Pte Ltd and agree to the Privacy Policy of KX Geomancy Ltd at https://kx.com.sg/kx-geomancy-privacy-policy/

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Company Overview

ARF (Asia Pacific) Pte Ltd is a leading general insurance intermediary with a strong focus on affinity programs. As part of its ongoing transformation, the company is enhancing its capabilities and expanding its regional presence to better support clients locally and across Asia Pacific. ARF is dedicated to delivering customized insurance solutions that drive sustainable business growth and help clients navigate an increasingly complex and evolving landscape.

At ARF, employees are part of a dynamic and progressive organization where innovation and growth are key priorities. The company cultivates a collaborative and forward-looking environment, empowering individuals to build their capabilities, take ownership of their contributions,and grow together with the business.

Job Summary

Join our dynamic team as a Contact Centre Specialist, where you will play a key role in delivering exceptional customer service and insurance support to our clients. You will assist clients with their insurance enquiries, source competitive quotations from insurers, manage policy renewals, and ensure a smooth end-to-end client experience. This role is ideal for a customer-focused individual who enjoys building relationships, coordinating with multiple stakeholders, and contributing to business growth in a fast-paced environment.

Responsibilities

• Respond promptly to client enquiries by providing accurate insurance information to support their decision-making and coverage needs
• Coordinate with insurers to obtain competitive quotations tailored to clients’ preferences, budgets, and benefit requirements
• Follow up with insurers to secure timely issuance of quotations and insurance policies, ensuring seamless client experience
• Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous coverage
• Participate in marketing and business development activities to enhance client engagement and contribute to business growth initiatives
• Maintain organized and up-to-date records of client interactions, quotations, and policy documents to facilitate efficient service delivery

Salary: Basic up to $3,500 + Variable Bonus

Working Hours: 5 day per week (Rotating shift)

Location:Queenstown

Job duties:

• Greet and check in customers and handle enquiries professionally. 

• Maintain cleanliness of the showroom, display vehicles and serve light refreshments to guests.

• Provide general administrative support and assist with ad hoc tasks as needed.

Requirements:

• Minimum 1 year of front desk or customer service experience.

• Minimum O Level qualification