Total 24 Customer Service / Call Centre job vacancies

Job Description & Requirements

• Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc
• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

Job Description & Requirements

• Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc
• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

Job Description & Requirements

• Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc
• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

Job Description & Requirements

• Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc
• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

Tired of night shifts and 5.5-day work weeks in hospitality or retail? We hear you. Join our dental clinic as a Front Desk Receptionist and enjoy a genuine 5-day work week with regular day hours. This is a primarily administrative role — scheduling, billing, claims, records — with the added satisfaction of supporting patient care. Your organisational and customer service skills are exactly what we need. 

What You Will Do 

• Coordinate patient appointments and manage the clinic’s daily schedule efficiently 

• Process payments and manage billing, including dental claims via CHAS, Medisave, and insurance portals 

• Maintain accurate clinic records and ensure timely submission of reports 

• Manage office supplies, dental product inventory, and stationery 

• Be the welcoming face of the clinic: greet patients, handle walk-ins, and respond to enquiries by phone and email 

• Perform other administrative duties to support smooth clinic operations 
  

What You Need 

• Diploma or degree in any discipline 

• Strong communication skills with a friendly, professional manner 

• Proficient with computer applications and comfortable learning new systems 

• Able to work rotating shifts including at least one weekend day 

• Previous experience in hospitality, retail, admin, or customer service is a strong advantage 
  

Why Join Us 

• 5-day work week, day shifts only (8.30am–6.15pm) — unlike hospitality, no night shifts or split shifts 

• Every public holiday off 

• Full structured training — no healthcare background needed 

• Annual leave + Reward Leave 

• Medical and dental benefits 

• Performance incentives 

• Grow your career in a stable, essential industry 

Position Levels

• Service Attendant/Crew – Food & beverage service operations
• Captain (Senior Level) – Team leadership and service supervision

Salary: SGD 2,200 – 3,600 basic (commensurate with experience) + sign-on bonus (up to 2 months) + Variable Bonus + Other incentives

Key Responsibilities

• Welcome and attend to guests with professionalism and warmth
• Manage reservations, seating arrangements, and guest flow
• Take orders accurately and ensure timely food & beverage service
• Maintain high service standards and ensure guest satisfaction
• Handle guest feedback and resolve issues promptly
• Support daily restaurant operations, including setup and cleanliness
• (For senior roles) Supervise service team and ensure smooth operations

Requirements

• Entry-level candidates are welcome (training provided)
• Relevant F&B or hospitality experience is an advantage (for Captain level)
• Able to work rotating shifts, weekends, and public holidays
• Alternate 5/6 working days per week
• Singaporeans only
• Open to Non-Halal restaurants

What We Offer

Employment Type: 2-year contract (renewable)

Clearance: MSD security clearance required

Working Days/Hours: Mon-Fri, 8.30am-6pm

Location: West side, Ang Mo Kio (roving)


Scope of services

• Perform Asset Management of Infrastructure and Computing Devices

• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.

• Work with 3rd parties vendors

• Provide Training, Coaching and Orienting users on how to use computer devices.

• Be responsible for completing assigned tasks on time and to the satisfaction of the users.

• Must be able to handle helpdesk duties.

Requirements:

• Candidate must possess at least a Higher Nitec in IT related qualification/Diploma in IT

• Fresh candidate with related IT Cert can be considered but must be proficient in Microsoft Words/Excel/Outlook.

• 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices

• Able to support helpdesk in client's HQ

• Computing Devices Platform Supported : Windows, IOS and Android

• Professional competencies that include:
• Ability to work without supervision
• Good communication skills
• Pro-activeness and Initiative
• Ability to multitask
• Good at problem solving
• Customer service

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Key Responsibilities Include:

• Assist in reconciling positions between physical and derivative trading portfolios in collaboration with internal stakeholders.
• Support the execution of procurement and sales contracts, including declaration processing and delivery coordination activities.
• Prepare, distribute, and complete contract documentation in accordance with established internal procedures and approval requirements.
• Maintain accurate trade and contract records across systems and supporting documentation.
• Coordinate with relevant departments to address operational matters and support smooth transaction execution.

Responsibilities

1. Position Management (25%)

• Assist with the reconciliation of positions between physical and derivative portfolios to support accurate exposure monitoring and reporting.
• Ensure timely and accurate trade entry into relevant systems and support regular position reconciliation activities.
• Investigate and help resolve trade discrepancies, breaks, or data inconsistencies in collaboration with internal teams and counterparties.
• Facilitate communication among commercial, operational, finance, and support functions to support issue resolution and effective workflow management.

2. Contract Execution Support (25%)

• Support the administration and execution of procurement and sales agreements, ensuring activities are carried out in accordance with contractual obligations.
• Assist in coordinating declarations, deliveries, and related operational requirements with internal and external stakeholders.
• Work closely with cross-functional teams to support efficient contract execution and timely resolution of operational matters.

3. Contract Administration (25%)

• Assist in the preparation, review, issuance, and completion of contractual documentation in line with company policies and business requirements.
• Support discussions and coordination relating to contract terms, amendments, and documentation requirements with relevant stakeholders.
• Maintain compliance with internal controls, governance procedures, and applicable regulatory obligations throughout the contract lifecycle.

4. System Control & Data Integrity (15%)

• Support the timely preparation and distribution of trade confirmations, contract summaries, reports, and related documentation.
• Maintain data accuracy by reconciling information across systems and supporting documentation.
• Participate in data validation and record maintenance activities to ensure information integrity and audit readiness.

5. Pre-Trade Support (10%)

• Assist with counterparty onboarding activities, including documentation collection, verification, and internal approval processes.
• Support the preparation and submission of credit-related documentation and other pre-trade requirements.
• Build and maintain effective working relationships with internal and external stakeholders to facilitate efficient business operations.

Experience, Knowledge, Skills and Abilities

• Bachelor's Degree in Finance, Economics, Mathematics, Business, Supply Chain, or a related discipline.
• Minimum 3 years of experience in trade operations, commodity trading support, contract administration, logistics coordination, or a related field.
• Understanding of commodity trading operations, including physical and derivative transactions.
• Knowledge of hedging principles, exchange-traded instruments, and risk management concepts would be advantageous.
• Familiarity with enterprise resource planning (ERP) systems and commodity trading and risk management platforms is preferred.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Effective communication and stakeholder management skills, with the ability to work collaboratively across functions.
• Ability to manage multiple priorities and meet deadlines in a dynamic business environment.

Front desk receptionist-cashier for Feng Shui Company

Location: Near Tai Seng MRT (CC11 Exit A)
Working Hours: 10:00 AM – 8:00 PM, 6 days/week (1 weekday off)
Work Environment: Chinese-speaking, Buddhist practices

Responsibilities

• Handle front desk reception and cashier duties using EPOS.
• Provide customer service and manage appointments.
• Answer and route phone calls.
• Assist with meeting room arrangements.
• Maintain the front desk area.
• Prepare daily and monthly sales reports.
• Perform ad-hoc duties as assigned.

Requirements

• Relevant experience preferred; training provided.
• Comfortable working in a Buddhist environment.
• Good communication, observation, and adaptability skills.
• Proficient in Mandarin; other languages are an advantage.
• Familiar with Microsoft Office (Word, Excel).
• Experience with EPOS systems and payment terminals (NETS, Visa/Mastercard) is preferred.

Interested applicants: Please WhatsApp your resume and work experience to 9324 9672. Only shortlisted candidates will be contacted.

By submitting your resume, you hereby consent to share your personal data viz, name, email ID, phone number, address, academic qualifications, work experience with KX Geomancy Pte Ltd and agree to the Privacy Policy of KX Geomancy Ltd at https://kx.com.sg/kx-geomancy-privacy-policy/

Working Days & Hours: 11am – 8pm (6 offday per month)

Location: Nearby Chinatown MRT

Salary: $2200 – $2800

Job scopes:

• Attend to walk-in customers and answer phone enquiries
• Manage appointment bookings and schedule arrangement
• Handle cashiering and payment collection
• Reply customer enquiries through social media and messaging platforms
• Assist in creating and posting social media content/promotions
• Maintain customer records and support daily outlet operations

Requirement

• Prior experience in customer service or receptionist role, preferably in high-end beauty / salon industry.

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• End-to-End Ownership & Business Impact
• Blend of Technical & Leadership Exposure

About Our Client

This organisation operates within the insurance industry and is recognised for its strong presence and operational excellence. With a significant workforce, it is committed to delivering innovative solutions and maintaining high service standards.

Job Description

• Manage the delivery of IT development services to support business objectives effectively.
• Collaborate with stakeholders to understand and address technology requirements.
• Oversee the performance of the IT development team, ensuring adherence to agreed service levels.
• Implement and maintain processes to ensure the quality and efficiency of development services.
• Monitor and report on service performance, identifying opportunities for improvement.
• Ensure compliance with industry standards and regulatory requirements within the insurance sector.
• Coordinate with external vendors and partners to deliver integrated IT solutions.
• Support the Technology department in achieving strategic goals and objectives.

The Successful Applicant

A successful IT Developer Service Manager should have:

• A strong background in IT service management, preferably within the insurance industry.
• Proven experience in managing IT development teams and delivering technology solutions.
• Excellent problem-solving skills with the ability to identify and implement improvements.
• Proficiency in managing stakeholder relationships effectively.
• Knowledge of regulatory and compliance standards relevant to the industry.
• A results-oriented approach with a focus on delivering value to the organisation.

What's on Offer

• Fixed-term contract with the opportunity to make a significant impact in the Technology department.
• An opportunity to work in the heart of London within the insurance industry.
• Be part of a company that values innovation and operational excellence.

If you are a motivated IT Developer Service Manager looking for a rewarding role in the insurance industry, we encourage you to apply today!

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-042026-7003197

Phone number

+65 6643 9741

Michael Page International Pte Ltd | Registration No. 199804751N   

Salary: Up to $3000
Working Hours: Mon to Fri - 8.00am to 5.30pm
Location: Hillview

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Able to multitask and to work fast
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary.

Requirement

• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

If you are interested in this role, please email your CV to info@theinception.com.sg or WhatsApp it to +65 8168 7877.

*We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

EA License No.: 22C1153
EA Personnel Reg No.: R22108717

As the Guest Service Associate, you are responsible for ensuring the daily operations of the hotel runs smoothly and efficiently, including but not limited to reception, reservations and concierge duties. The Guest Service Associate reports directly to the Guest Service Leader.

Job Overview:

● Create an environment of learning, ensuring that all members of the team are trained to understand and follow all standards of operation.

● Assists in the hotel operational activities as delegated by the Guest Service Leader.

● You are hands on, encouraging excellence from staff team members during daily operations.

● Ensures the efficient and effective operation of the Front Office department.

● Work with the Food and Beverage department when required.

● Maintain a positive and friendly attitude at all times, impacting guest experience in a positive manner.

● Knowledgeable of the city you are in.

● Maintains reservation systems and coordinates all arrivals, effectively communicating to team members.

● Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.

● Suggests and implements corrective actions.

● You are guest experience focused- You are driven by 100% guest satisfaction and uphold the MAMA standards.

● Ensures proper safety practices of employees and guests, assisting in the maintenance of proper emergency and security.

● Performs daily room and property inspections.

● Other duties as assigned.

Qualifications:

● Previous experience in a hotel environment is a plus.

● Excellent computer skills.

● Must have the ability to work flexible work hours including evenings and weekends and holidays.

● Must possess excellent oral and written communication skills.

● Ability to anticipate needs and wants of guests while balancing business needs of the Company.

● You’re a team player - at MAMA, we all roll up our sleeves together.

● You jump out of bed each morning, fizzing with energy, excited about what you’ll achieve today.

● We could enjoy a meal together and share a laugh along the way.

MAMA Would Love It If:

● Competent in Microsoft Excel, Microsoft Word, Microsoft PowerPoint.

● You’re passionate and creative about what you do and how you do it.

● You’re not easily stressed and perform at your best under pressure.

● You love the city you live in and are a proud ambassador of the city.

Other Duties:

This job description is not an exhaustive list of all the job functions that a team member may be asked to perform from time to time at the direction of the leadership team.

Salary: Basic up to $3,500 + Variable Bonus

Working Hours: 5 day per week (Rotating shift)

Location:Queenstown

Job duties:

• Greet and check in customers and handle enquiries professionally. 

• Maintain cleanliness of the showroom, display vehicles and serve light refreshments to guests.

• Provide general administrative support and assist with ad hoc tasks as needed.

Requirements:

• Minimum 1 year of front desk or customer service experience.

• Minimum O Level qualification
  

  
  

Senior End-User Support Engineer (L3)

Job Title: Senior End-User SupportEngineer (L3)
Monthly Salary: $8,500 – $11,000 SGD
Location: Singapore
Employment Type: Full-time, Permanent

Roles & Responsibilities

• Act as the highest level of escalation for complex end-user computing incidents (OS, application, network, access issues)
• Own the Problem Management process – conduct root cause analysis (RCA) for recurring incidents
• Lead post-incident reviews and drive permanent fixes to reduce ticket volumes
• Design and maintain knowledge base articles for L1/L2 support teams
• Mentor and provide technical guidance to junior support engineers
• Collaborate with engineering teams (EUC, Network, Security) to resolve cross-domain issues
• Proactively identify areas for automation and efficiency improvements in support processes
• Manage major incident bridges and coordinate with multiple teams for resolution
• Create PowerShell scripts to automate repetitive support tasks
• Review change requests impacting end-user computing environment
• Prepare weekly incident trend reports for IT management
• Act as the final approval point for complex technical solutions

Job Requirements

• Bachelor's Degree in Information Technology, Computer Science, or equivalent experience
• Minimum 7 years of experience in end-user support, with at least 2 years at L3 level
• Deep expertise in Windows OS internals, registry, group policy, and troubleshooting
• Advanced knowledge of Intune, Azure AD, and Microsoft 365 administration
• Strong scripting skills in PowerShell and/or Bash
• ITIL v4 Managing Professional certification required
• Microsoft 365 Certified: Endpoint Administrator Associate preferred
• Excellent analytical and problem-solving skills with attention to detail
• Proven ability to remain calm under pressure during major incidents
• Singaporeans and PRs are encouraged to apply.

Job Description

We are looking for a customer-oriented Cashier / Front-of-House Service Staff to support daily restaurant operations and provide excellent customer service.

Key Responsibilities:

• Welcome customers and assist with menu enquiries and order taking.
• Process cash, credit card and electronic payments accurately.
• Pack takeaway orders and prepare cutlery, condiments and serving items.
• Maintain cleanliness and tidiness of the ordering counter, dining area and surrounding workspaces.
• Replenish front-of-house supplies and ensure sufficient inventory throughout operating hours.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Address customer feedback professionally and escalate issues when necessary.
• Adhere to company policies and workplace safety procedures.

Requirements

• Prior experience in F&B, hospitality or retail customer service will be an advantage.
• Good communication and interpersonal skills.
• Basic proficiency in cashier systems and point-of-sale (POS) systems.
• Customer-oriented with a positive and service-minded attitude.
• Able to work independently and as part of a team.
• Able to work in a fast-paced environment and under pressure.
• Able to stand for extended periods.
• Able to work on shifts, weekends and public holidays when required.

Quantedge manages more than USD 5 billion and has a 20-year track record of outstanding performance. We have offices in Singapore and New York City. Our organization is flat, non-bureaucratic, and results-oriented with significant opportunities for advancement for driven team players. We invest heavily in the career development of our employees, maintain a sustainable work-life balance and offer generous compensation and benefits.

The Finance & Admin team is looking for Front Desk Receptionists to join our team.

Major Job Functions

• Staff the main reception desk of the office
• Manage day-to-day operations of the office (e.g. restocking of pantry supplies, arranging staff lunches, etc)
• Manage office facilities (e.g. in-house gym, recreational spaces, etc) including coordinating with outsourced service providers
• Help organize firm events, including corporate retreats, socials etc
• Coordinating with building management on office matters
• Attending to any other ad-hoc administrative tasks as and when required

What We’re Looking For

• N-Level, O-Level, Nitec or Higher Nitec in any discipline
• Attention to detail
• Good analytical, problem-solving and communication skills
• Ability to work both in a team and independently
• Adaptability
• Strong MS Excel skills

Application Instructions
Please visit https://www.quantedge.com/careers to apply.

HiArt is currently seeking a Full-Time Receptionist to join our team!

Key Responsibilities:
- Greeting and assisting walk-in customers
- Managing phone and email inquiries in a timely and professional manner
- Handling course fee collection and end-of-day closing procedures
- Assisting with student enrollment processes
- Providing support for daily center operations
- Undertaking additional administrative tasks as directed by the supervisor

Qualifications & Experience:
- Demonstrated strong interpersonal skills with the ability to engage effectively with individuals at all levels
- Exceptional people management abilities and a strong team player
- Dedication to providing excellent customer service
- Outstanding verbal and written communication skills
- Possesses a polite and pleasant demeanor
- Capability to travel to different locations as required
- Required Language : English and Mandarin
(Good verbal communication skills in Mandarin to correspondence in all feedback and queries of Chinese speaking customer)

Benefits:
- On-the-Job Training
- Annual Leave
- Medical Leave
- Commission
- Growth & Promotion Opportunities

Positions available: 3
Work locations: Bukit Panjang | Seletar Mall | Novena

Working Days and Hours:
- Tuesday to Sunday (5.5 days work week)
- 44 hrs

MUST be able to work on Weekends 9am-6pm.

For quicker replies,kindly forward updated resume to hr@hiart.com.sg

Time and Work Location - 9.30am to 7pm at Depot Road

To deliver excellent service quality at service counters which handle customer registrations and processing, enquiries and requests in accordance to service standards, processes and policies.

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

1. Receive and welcome the visitors with a polite and cheerful disposition
2. Register and enroll visitors facial recognition efficiently and accurately
3. Provide efficient queue management and crowd control where needed
4. Protect and maintain accurate and updated visitor records according to PDPA requirements
5. Key management including issue, return and accounting for all keys on a daily basis
6. Able to multitask and to work fast
7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
8. Monitor attendance and prepare report as needed.
9. Comply and adhere to SOPs, policies, guidelines and processes
10. Flexibility to change roster should there be a need to.
11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
12. To participate in digitisation exercises, organising files and documents as necessary.

• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

Academia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken.

Candidates who are passionate about providing quality customer service and engaging interactions are more than welcome.

Responsibilities:

• Provide general front desk assistance to walk-in students and parents
• Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies
• Assist students and parents with registration and scheduling changes by inputting changes into the student database
• Assist students and parents with invoicing and payment via credit card or bank transfer
• Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary
• Provide administrative support to teachers when required, including printing, photocopying, and scanning
• Perform any other duties as required and assigned by Management

Requirements:

• Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)
• Computer literate – able to use Microsoft office and able to learn/use various computer applications to respond to client queries and input or change client data
• Past experience in front-facing customer service is a plus
• Two weekdays off per week
• Salary: $3000 to $3,500

Please apply online with your CV and cover letter. Only shortlisted candidates will be notified.

Key Responsibilities Include:

• Assist in reconciling positions between physical and derivative trading portfolios in collaboration with internal stakeholders.
• Support the execution of procurement and sales contracts, including declaration processing and delivery coordination activities.
• Prepare, distribute, and complete contract documentation in accordance with established internal procedures and approval requirements.
• Maintain accurate trade and contract records across systems and supporting documentation.
• Coordinate with relevant departments to address operational matters and support smooth transaction execution.

Responsibilities

1. Position Management (25%)

• Assist with the reconciliation of positions between physical and derivative portfolios to support accurate exposure monitoring and reporting.
• Ensure timely and accurate trade entry into relevant systems and support regular position reconciliation activities.
• Investigate and help resolve trade discrepancies, breaks, or data inconsistencies in collaboration with internal teams and counterparties.
• Facilitate communication among commercial, operational, finance, and support functions to support issue resolution and effective workflow management.

2. Contract Execution Support (25%)

• Support the administration and execution of procurement and sales agreements, ensuring activities are carried out in accordance with contractual obligations.
• Assist in coordinating declarations, deliveries, and related operational requirements with internal and external stakeholders.
• Work closely with cross-functional teams to support efficient contract execution and timely resolution of operational matters.

3. Contract Administration (25%)

• Assist in the preparation, review, issuance, and completion of contractual documentation in line with company policies and business requirements.
• Support discussions and coordination relating to contract terms, amendments, and documentation requirements with relevant stakeholders.
• Maintain compliance with internal controls, governance procedures, and applicable regulatory obligations throughout the contract lifecycle.

4. System Control & Data Integrity (15%)

• Support the timely preparation and distribution of trade confirmations, contract summaries, reports, and related documentation.
• Maintain data accuracy by reconciling information across systems and supporting documentation.
• Participate in data validation and record maintenance activities to ensure information integrity and audit readiness.

5. Pre-Trade Support (10%)

• Assist with counterparty onboarding activities, including documentation collection, verification, and internal approval processes.
• Support the preparation and submission of credit-related documentation and other pre-trade requirements.
• Build and maintain effective working relationships with internal and external stakeholders to facilitate efficient business operations.

Experience, Knowledge, Skills and Abilities

• Bachelor's Degree in Finance, Economics, Mathematics, Business, Supply Chain, or a related discipline.
• Minimum 3 years of experience in trade operations, commodity trading support, contract administration, logistics coordination, or a related field.
• Understanding of commodity trading operations, including physical and derivative transactions.
• Knowledge of hedging principles, exchange-traded instruments, and risk management concepts would be advantageous.
• Familiarity with enterprise resource planning (ERP) systems and commodity trading and risk management platforms is preferred.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Effective communication and stakeholder management skills, with the ability to work collaboratively across functions.
• Ability to manage multiple priorities and meet deadlines in a dynamic business environment.

- 2 years contract (renewable)

- Up to $3,000 + PB

- Mon - Fri; 8am – 5.30pm

- Hillview Link (near Cashew MRT)

Responsiblities:

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

1. Receive and welcome the visitors with a polite and cheerful disposition

2. Register and enroll visitors facial recognition efficiently and accurately

3. Provide efficient queue management and crowd control where needed

4. Protect and maintain accurate and updated visitor records according to PDPA requirements

5. Key management including issue, return and accounting for all keys on a daily basis

6. Able to multitask and to work fast

7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

8. Monitor attendance and prepare report as needed.

9. Comply and adhere to SOPs, policies, guidelines and processes

10. Flexibility to change roster should there be a need to.

11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

12. To participate in digitisation exercises, organising files and documents as necessary.

Period:

• 2 years contract (renewable based on performance and headcount availability)

Location:

• Hillview Link (near Cashew MRT)

Working hours:

• Mon - Fri; 8am – 5.30pm

Salary:

• Up to $3,000 + PB

Job Requirements:

• Minimum O level
• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage
  

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
faiza@successhrc.com.sg (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg