Total 34 Customer Service / Call Centre job vacancies

Working hours: Monday to Friday (8:30 am - 5:30 pm)

Key Responsibilities:

• Serve as the point of contact at the front desk in an office environment.
• Answer and manage incoming phone calls in a professional and courteous manner.
• Screen calls and direct them to the appropriate parties as necessary.
• Take and relay accurate messages when required.
• Greet and direct guests and visitors in a polite and professional manner.
• Provide office administrative support, booking of meeting rooms, coordination duties
• Assist with ordering and maintaining office pantry supplies and stationery when required.

Requirements:

• Prior experience in a receptionist role is required
• Excellent communication and interpersonal skills.
• Professional demeanor.
• Ability to multitask and stay organized.
• Admin & computer skills (e.g., Microsoft Office).

Qualified candidates may submit a copy of detailed resume in MS Word format to charissaong@ajconsultancy.com.sg

Charissa Ong Zimin (R1104659)

Email address: charissaong@ajconsultancy.com.sg

AJ Consultancy Services Pte Ltd

EA License No.: 19C9711

(Part Time) Beauty Advisor (Skin Care Product)

• Salary: $12.09/hr
• Location: Islandwide
• Working Hours: UP 4 days per week

Job Description:
•  Demonstrate a thorough understanding of skincare products, ingredients, and their benefits.
•  Engage customers to assess their skincare needs and concerns.
•  Recommend suitable skincare routines and products based on individual requirements.
•  Provide product demonstrations and explain the application techniques
•  Proactively cross-sell and upsell products to maximize sales opportunities.
•  Assist in maintaining the cleanliness, organization, and visual merchandising of the store.
•  Monitor inventory levels and promptly restock products as needed

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Job Description

Roles & Responsibilities

• Provide comprehensive financial services to customers, including account management, credit advisement, and payment solutions.
• Analyze customer financial needs and develop tailored solutions to meet those needs, ensuring a high level of customer satisfaction.
• Manage customer accounts, keeping accurate records of transactions, payments, and any financial arrangements.
• Work closely with the sales and customer service teams to identify opportunities for financial service enhancements and to resolve any customer issues related to billing or payments.
• Educate customers on financial products and services, including the benefits and risks associated with each, to empower them in their financial decision-making.
• Stay abreast of the latest trends and regulations in the financial services industry to provide informed advice and services to customers.
• Collaborate with the finance department to streamline billing and payment processes, ensuring efficiency and compliance with financial policies and regulations.
• Performs other duties as assigned.

Requirements

• 2 to 3 years of experience in customer financial services, banking, or related roles
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field strongly preferred
• Excellent communication and interpersonal skills, with the ability to explain complex financial concepts in simple terms.
• Proficiency in financial software and systems and Microsoft Office Suite.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to handle confidential information with discretion and integrity.
• Customer-focused with a passion for delivering exceptional service and building positive relationships.
• Proficiency in English and an additional Language of Japanese is required.

Job Description

Responsibilities:

• Receptionist duties to attend to public and client servicing calls • Provide administrative support to Financial Adviser business especially life insurance from new business to servicing

• Take care of data entry of Company’s CRM system, maintenance of CRM data and preparation of reports for the purpose of commission payment • Ensure proper storage of data, both hard and soft copies, of FA operations

• Assist Admin Executive in the daily submission of new business to product providers

• Any other duties that may be assigned

Requirements:

• Minimum O level qualifications

• Must be proficient in Microsoft Office: Word and Excel • Must be meticulous and have eye for details in documentation

• Able to work independently as well as in a team Benefits: • Working together with a team • Group Employee benefits • Enjoy a fair work- life balance

• Monday to Friday 9.00am to 6.00pm working hours

We are Singapore’s pioneer financial advisory firm that has been in the industry since 1986. We deal with a variety of platforms – Financial Planning, Investments, Life Insurance, General Insurance, and Group Employee Benefits. Being independent, we also offer a variety of products and services that are of best value and best suited for our clients’ total financial needs.

We are looking for an Administrative Assistant to provide the support required to ensure the smooth running of the business. The role will be assisted by a team who will be there to support you and train you accordingly.

Benefits:

• Opportunities for career growth and professional development.

• Performance-based bonuses

• Yearly appraisal for promotion and increment

• Positive company culture – open and transparent communication, diversity and inclusion

Responsibilities:

• Perform test ride (bike)

• Provide knowledgeable advice and recommendations on motorcycle maintenance and repair services based on manufacturer guidelines and customer needs.

• Schedule service appointments and coordinate with mechanic to ensure efficient workflow and timely completion of service jobs

• Communicate with customers regarding service timelines, updates, and any additional repairs or maintenance needed

• Generate quotations, invoices and process payments accurately

• Follow up with customers after service completion to ensure satisfaction and address any additional needs.

• Any other duties as assigned by Manager

Requirements:

• Excellent communication and interpersonal skills

• Customer-focused attitude with a commitment to delivering exceptional service

• Minimum class 2A license with 1 year riding experience

Benefits Summary:

• Up $4000 + Incentives + Bonus + Benefits
• Working Location: East
• MNC with good working environment

Responsibilities:

• Prepare the quotation for customers and raise the job orders
• Recommends service contracts and provide technical advise to customers
• Liaise with contractors on the service/repair of the vehicles
• Perform basic investigation into customers' complaints and rectify the problem
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH

Registration No: R1658602

EA License No: 20C0278

Company Overview

ComfortDelGro Engineering Pte Ltd, a subsidiary of ComfortDelGro Corporation Ltd, is Singapore’s largest state-of-the-art passenger car maintenance and repair workshop, driven by a dedicated team committed to quality automotive services.

Job Summary

We are seeking an enthusiastic Service Advisor to join our team at ComfortDelGro Engineering Pte Ltd. In this full-time position, you will be responsible for providing exceptional customer service and serving as a key point of contact for our automotive client. You will play a vital role in ensuring the smooth operation and customer satisfaction of our automotive services.

Responsibilities

• Engage with customers via phone, email, online platforms, and face-to-face to deliver professional and attentive service
• Coordinate repair and maintenance scheduling to ensure timely and seamless service delivery
• Troubleshoot customer issues by analyzing concerns and providing effective solutions or escalating complex cases
• Maintain accurate records of customer interactions, warranty claims, and payments for operational transparency
• Identify and suggest process improvements to enhance customer satisfaction and service efficiency
• Collaborate with cross-functional teams to resolve customer concerns promptly and effectively
• Continuously update automotive product knowledge to provide accurate and reliable information to customers
• Support ad-hoc operational duties to maintain smooth workshop functioning

Preferred competencies and qualifications

• 1–3 years of experience in customer service or hospitality, preferably in the hospitality/customer service industry
• Experience in the automotive industry is a plus
• Proficient in Customer Relationship Management (CRM) systems and Microsoft Office suite
• Strong communication and interpersonal skills demonstrated by effective listening, empathy, and response to customer needs
• Excellent problem-solving and critical thinking skills applied to handle diverse customer queries
• Adaptable and flexible with the ability to multi-task in a fast-paced environment
• Team player with a positive attitude and commitment to upholding the company’s brand image
• Hold a valid Class 3 Driving License
• Willingness to work a 5.5-day week (Mon–Fri: 8am–5pm, Sat: 8am–12pm)
• Open to working at service centers located in Ubi or Loyang

Our Financial Planning Partner is seeking high-calibre professionals ready to transition from traditional sales into a sophisticated wealth management practice. Our Financial Planning partner offers a unique multi-provider ecosystem, empowering you to provide truly unbiased, holistic advice by leveraging solutions from a wide array of leading financial institutions.

You will be guided through a Structured HNW Pathway designed to sharpen your advisory capabilities and expand your reach into the High-Net-Worth and Business segments. Supported by veteran mentorship and cutting-edge digital infrastructure, this is your opportunity to build a sustainable, equity-owning practice within a global framework.

Key Responsibilities

• Strategic Advisory: Deliver professional, needs-based financial planning to individual and corporate clients.
• Portfolio Management: Build and nurture long-term client relationships through bespoke wealth protection, accumulation, and legacy solutions.
• Digital Practice: Utilizing proprietary digital ecosystem with an active lead flow support to scale your client base effectively.
• Competency Excellence: Stay at the forefront of market trends and regulatory changes through our structured continuous learning programs.

What They Look For

• The Entrepreneur: Self-disciplined individuals who view this as building a long-term business.
• The Communicator: Professionals with strong interpersonal skills who can translate complex financial concepts into actionable advice.
• The Career Switcher: We welcome individuals from Banking, Real Estate, or Corporate Sales or Fresh Grads who are looking for a more sustainable and rewarding career path.

Requirements

• Minimum Qualification: GCE A-Level, IB Diploma, or a Polytechnic Diploma/Degree in any discipline (MAS Regulatory Requirement).
• Residency: Due to licensing and regulatory requirements, applicants must be Singapore Citizens or Permanent Residents.

Remuneration & Strategic Benefits

• Transition Support: Monthly Allowance of up to $6,000, * complemented by tiered commissions, incentives, and performance-based bonuses.
• Experienced Pro Track: Enhanced Performance Packages specifically designed for Bankers, Experienced Financial Consultants, and Agency Leaders.
• The Multi-Brand Advantage: Access a wide suite of products from various providers to offer truly unbiased solutions to your clients.
• Resource Ecosystem: Benefit from in-house specialist support, professional legal/tax partnerships, and cutting-edge advisory technology.
• Incentives: Qualification for Annual Overseas Conferences and global industry accolades * Qualification for overseas conferences is subject to meeting the conference criteria
• Work-Life Integration: Enjoy a flexible schedule that empowers you to manage your professional and personal life.

Please send your resume to genevieve@recruitingtalents.sg, shortlisted candidates will be notified.

We are committed to fair and merit-based employment practices. All applicants will be considered based on qualifications, skills, and experience, regardless of age, gender, race, religion, marital status, or family responsibilities.

Financial Advisory Specialist/ Financial Advisor (M5/M9/ HI, basic up to 5.5K, WFH:3 days, West)

Are you tired of cold calling and weekend roadshows? Join a leading SoutheastAsian fintech platform that is redefining how insurance is bought and sold. We’ve automated the administrative "heavy lifting" so you can focus on what you do best: advising clients and closing deals.

The Opportunity

• Zero Prospecting: Receive 400+ warm, platform-generated leads every month.

• Hybrid Flexibility: Enjoy 3 days Work-From-Home (WFH) per week.

• Stability + Upside: Full-time basic salary plus a highly competitive commission scheme.

Core Responsibilities

• Lead Conversion: Rapidly engage with inbound enquiries to convert interest into issued policies.

• Virtual Advisory: Conduct high-volume needs analyses via phone or video consultations.

• Revenue Growth: Achieve monthly sales targets by optimizing product mix and identifying cross-sell opportunities.

• Client Management: Deliver professional, trustworthy advice and manage post-sale servicing and annual reviews.

Requirements

• Experience: Minimum 2 years in customer service or sales; experience in telesales or call centers is a major plus.

• Licensing: Must possess CMFAS certifications (M5, M9, M9A, HI). Additional certifications (BCP, PGI, M8, etc.) are highly advantageous.

• Tech-Savvy: Proficient with digital tools like Slack, Google Suite, and CRM systems (e.g., Freshworks).

• Mindset: Proactive, organized, and capable of working independently in a fast-paced, data-driven environment.

• Excellent Communication

Why Join Us?

We provide the technology, the marketing support, and a steady stream of daily prospects. If you excel at speed-to-lead response and high-volume sales, this is the most efficient platform to scale your career and income.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at winnie.chen(at)manpower.com.sg

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Job Responsibilities:

·       Manage and resolve customer complaints received through multiple channels within stipulated turnaround times, ensuring fair and timely outcomes.

·       Review investigation findings, assess relevant information, and provide independent recommendations to management on appropriate service recovery actions.

·       Coordinate resolution efforts with customers and cross-functional teams, ensuring effective service recovery and clear communication throughout the process.

·       Handle complex and escalated disputes involving external parties, including mediation and adjudication sessions at FIDReC.

·       Analyze complaint trends and identify process gaps, recommending corrective measures to prevent recurrence and drive continuous improvement.

·       Prepare regular management reports, including monthly and quarterly statistics, trend analyses, and ad-hoc updates for senior leadership.

·       Support section-led initiatives and projects, and remain adaptable to rotational responsibilities within Customer Management to contribute to broader team objectives and professional development.

·       Adhoc tasks and projects as assigned

Job Requirements

·       Minimum Diploma in a related discipline

·       Minimum 3 years of relevant experience within the banking/financial industry

·       Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg

Attention to Joseph Koh Wei Jie(R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number:200611680D. License Number: 10C5117

Benefits Summary:

• Up $3500
• 5.5 days work week
• Working Location: East

Responsibilities:

• Prepare the quotation for customers and raise the job orders
• Recommends service contracts and provide technical advise to customers
• Liaise with contractors on the service/repair of the vehicles
• Perform basic investigation into customers' complaints and rectify the problem
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Han Zhe CHUNG

Registration No: R22107943

EA License No: 20C0278

Salary: $5000

Duration: 9 months

Working Days & Hours: Monday – Friday – Office Hours

Location: Raffles

Job Description:

• Account Receivables - Process and send tenant invoice, monitor and follow up on tenant arrears
• Account Payables - Record vendor invoice and process payment
• General Ledger - Prepare journals and finance reports
• Assist with GST, Income Tax and Budget preparation
• Compliance of internal and accounting controls 

Job Requirements: Min Degree in Accountancy or similar w min 3 yrs of relevant experience, preferably in finance industry

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Job Description:

- As a Client Care Executive, you will need to oversee day to day operations and ensuring good service standards to our Family Wealth Consultants and investors

- You will need to handle administrative duties which include preparation of documents, handling enquiries and basic reporting

- In handling Family Wealth Consultants and Investors' enquiries, you must have the willingness to help, patience in understanding their concerns and the ability to think and resolve issues faced by them

 - This role will also require you to liaise with service providers and investors via email and phone calls

- Being a part of the Client Care Team, you must enjoy working with people and a positive attitude in resolving issues with a customer-focused orientation

*Job Requirements*

- Believer of providing good service support

- Excellent interpersonal and communication skills

- Ability to multi-task

- Able to work independently

- Training will be provided