Total 4 Customer Service / Call Centre job vacancies

Job Responsibilities:

• First point of contact for the customers assigned
• Use the various tools to facilitate the orders until it reaches customer
• Provide open order report and alert customer actively on shipments and FG.
• Coordinate with plant and customer on the reject returns
• Adhere to Company's policy and procedures.
• Involve in audits and manage invoice payment issues if any.
• Facilitate customer visits as and when needed.
• Responsibilities with respect to significant aspects related link to operational control in work area.
• Any other duties as assigned by the supervisor.
  

Job Requirements:

• Minimum 1-2 years of experience in customer service, order processing, or administrative roles
• Diploma in Business Administration or equivalent
• Strong attention to detail and ability to prioritise tasks effectively
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

The Job:   

• Assist with basic administrative tasks including email correspondence, dataentry and file management     
• Prepare and organise financial documents, reports and presentation
• Support team on any submission matters
• Attend to phone calls, dispatching of documents, arranging courier, collectionand distributing of department mall  
• Ad hoc duties – document dispatch

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599