Total 4 Customer Service / Call Centre job vacancies

Front desk receptionist-cashier for Feng Shui Company

Location: Near Tai Seng MRT (CC11 Exit A)
Working Hours: 10:00 AM – 8:00 PM, 6 days/week (1 weekday off)
Work Environment: Chinese-speaking, Buddhist practices

Responsibilities

• Handle front desk reception and cashier duties using EPOS.
• Provide customer service and manage appointments.
• Answer and route phone calls.
• Assist with meeting room arrangements.
• Maintain the front desk area.
• Prepare daily and monthly sales reports.
• Perform ad-hoc duties as assigned.

Requirements

• Relevant experience preferred; training provided.
• Comfortable working in a Buddhist environment.
• Good communication, observation, and adaptability skills.
• Proficient in Mandarin; other languages are an advantage.
• Familiar with Microsoft Office (Word, Excel).
• Experience with EPOS systems and payment terminals (NETS, Visa/Mastercard) is preferred.

Interested applicants: Please WhatsApp your resume and work experience to 9324 9672. Only shortlisted candidates will be contacted.

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Job Description

We are looking for a customer-oriented Cashier / Front-of-House Service Staff to support daily restaurant operations and provide excellent customer service.

Key Responsibilities:

• Welcome customers and assist with menu enquiries and order taking.
• Process cash, credit card and electronic payments accurately.
• Pack takeaway orders and prepare cutlery, condiments and serving items.
• Maintain cleanliness and tidiness of the ordering counter, dining area and surrounding workspaces.
• Replenish front-of-house supplies and ensure sufficient inventory throughout operating hours.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Address customer feedback professionally and escalate issues when necessary.
• Adhere to company policies and workplace safety procedures.

Requirements

• Prior experience in F&B, hospitality or retail customer service will be an advantage.
• Good communication and interpersonal skills.
• Basic proficiency in cashier systems and point-of-sale (POS) systems.
• Customer-oriented with a positive and service-minded attitude.
• Able to work independently and as part of a team.
• Able to work in a fast-paced environment and under pressure.
• Able to stand for extended periods.
• Able to work on shifts, weekends and public holidays when required.

Receptionist cum Cashier

Job Description
We are seeking a friendly and responsible Receptionist cum Cashier to join our team. The successful candidate will be responsible for handling patient payments, providing administrative support, and ensuring smooth front desk operations in a clinic environment.

Key Responsibilities

• Handle cashiering duties, including cash, card, and cashless payment transactions
• Manage billing, invoicing, and payment collections from patients
• Maintain accurate daily records of transactions and invoices
• Perform general administrative and front desk duties
• Assist with ad-hoc tasks as assigned by the supervisor

Requirements

• Minimum GCE O Level or equivalent
• Good communication and interpersonal skills
• Warm, friendly, and outgoing personality with a team player attitude
• Basic computer literacy
• Prior experience in a clinic or healthcare setting is preferred
• Willingness to learn and adapt to new tasks
• Able to start work on short notice
  

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe. We are a growing hospitality group preparing to launch the first local outlet of a renowned international café concept known for its specialty coffee, seasonal menus, and modern ambiance.  This launch marks a strategic expansion of our diverse F&B portfolio, we aim to deliver quality, consistency, and innovation at every customer touchpoint.

We are seeking a Front of House with a primary focus on cashiering and takeaway pastry packing, playing a key role in delivering smooth transactions and well-represented takeaway orders.

A) Job Responsibilities
·      Operate POS system accurately to process customer orders and payments.

·      Handle cash, card, and digital payments responsibly and in accordance with company procedures.

·      Pack takeaway pastries items and accurately according to order requirements.

·      Ensure packaging standards, and presentation for takeaway orders.

·      Coordinate with kitchen, bakery, and service teams to ensure timely preparation and handover of takeaway orders.

· Support opening and closing duties, including cash reconciliation and stock checks when required.

·      Provide support to the service team as needed to ensure smooth daily operations.

B) Job Requirement
·      Prior experience in cashiering, café, or F&B environment preferred.

·      Comfortable handling cash and POS systems with accuracy.

·      Able to work efficiently in a fast-paced environment with attention to detail.

·      Positive attitude and willingness to learn.

·      Ability to work flexible hours/shift, including weekends and public holidays.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.