Total 2,870 Customer Service / Call Centre job vacancies

Duties and responsibilities:

• Prepare goods according to customers' orders for delivery or collection
• Take sales orders via phone or WhatsApp, entering orders into computer system, printing invoices and delivery orders etc.
• Attend to phone or walk-in enquiries
• Assist in ad-hoc production tasks

Requirements:

• Strong physique, able to lift weights of up to 20+kg
• Know basic computer applications
• Good team spirit, integrity and sense of responsibility
• Location: Jurong

Benefits:

Bonus and increment, annual leave, AWS (13th month), medical benefits, uniform provided, birthday vouchers etc.

Brief Summary:
Join a dynamic IT support team that provides technical assistance across various offices. Utilize your skills to enhance IT operations and ensure seamless support for users at all levels.

Responsibilities:

• Provide technical support for desktops, laptops, software systems, NAS, printers/MFP, backup facilities, and other IT equipment.

• Troubleshoot network issues within a Windows domain environment, including TCP/IP, Active Directory, firewalls, and routers.

• Manage corporate email setup and administration using Exchange Server and related tools.

• Oversee system administration for various servers and maintain hardware/software inventory documentation.

• Propose and implement IT initiatives aimed at enhancing operational efficiency.

• Supervise contract personnel and conduct site surveys for diverse infrastructure projects, including telecommunications and networking.

• Perform additional tasks as directed by the immediate supervisor.

Requirements:

• Diploma in IT or a related field.

• Minimum 3 years of hands-on experience in end-user support (hardware & software) with at least 1 year in fieldwork related to outdoor IT projects.

• Strong skills in vendor liaison and user support, both onsite and offsite.

• Innovative mindset with the ability to introduce and recommend new initiatives.

• Proactive and resourceful in task execution.

• Willing to work on alternate Saturdays.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

• Industry: Global Freight Forwarding & Logistics

• Company Benefits: Permanent Role with AWS and Variable Bonus

• Location: East (Company Transport Provided at Designated Points)

• Working Hours: Monday to Friday, 8:45am – 5:45pm

Your Role

As part of the Airfreight (Import) team, you will play a key role in managing inbound shipments, ensuring smooth coordination from origin to final delivery while delivering high service standards to customers.

Key Responsibilities

• Oversee end-to-end import airfreight shipments, from pre-alert to delivery

• Coordinate closely with overseas agents, airlines, customers, and internal teams

• Review and ensure accuracy of AWB/HAWB and import documentation in compliance with regulations

• Ensure adherence to customs requirements and IATA guidelines

• Provide timely shipment updates, including delays and delivery arrangements

• Coordinate cargo arrival, clearance, and last-mile delivery

• Maintain accurate system updates and shipment records

• Monitor shipments to ensure KPI targets and timely job closure

• Handle billing, cost verification, and invoice discrepancies

• Support quotation requests for import shipments when required

• Ensure compliance with customer SOPs and service standards

• Proactively escalate and resolve operational issues

Key Requirements

• Diploma or Degree in Logistics, Supply Chain, or related discipline

• Minimum 3–5 years of experience in airfreight import operations

• Strong knowledge of import documentation, customs clearance, and IATA regulations

• DGR certification will be an added advantage

• Proficient in MS Office and logistics systems
  

Interested candidates can forward their CVs in MS Word format to connie@triton-ai.com

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

RESPONSIBILITIES

As a Social Work Associate within the Senior Services team, you will work to promote social-health wellbeing of seniors by engaging them meaningfully.

Role & Responsibilities:

• Handle case related enquiry from clients and the community.
• Conduct regular home visits to monitor the well-being of clients.
• Assist social workers in casework assessment and interventions.
• Collaborate with external healthcare partners to coordinate seamless care.
• Maintain accurate and organized records and files.
• Handle administrative tasks, including data collection and report preparation.
• Participate in internal and external training, supervision and team meetings.
• Carry out any other duties as assigned by HOD and supervisor.

• Preferred Polytechnic Diploma in Social Work; other diplomas can be considered.
• Passionate to work with seniors and their caregivers in community setting.
• Ability to work independently and as part of a team.
• Strong communication and organizational skills.
• Effective written and oral communication in English.
• Fluency in Mother Tongue language and/or dialects will be advantageous.
• Prior experience in social service &/or healthcare setting preferred.

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity.

Job Description

• Industry/ Organization Type: Repair Of Domestic Electrical/ Electronic Appliances
• Position Title: Service Technician (Electrical & Electronics)
• Working Location: Joo Chiat Road
• Working Hours: 5.5 days (Monday-Friday, 8:30am – 6:30pm; Saturday, 8:30am – 12:0pm)
• Salary Package: Basic Salary + PB
• Duration: Permanent

Key Responsibilities

• Perform diagnostics, troubleshooting, and repair services for electrical and electronic home appliances as well as industrial equipment.
• Operate testing tools and instruments such as multimeters, clamp meters, and other electrical measuring devices.
• Provide customer service support, including the receiving and collection of appliances and equipment.
• Maintain a pleasant and professional demeanor when interacting with customers.
• Prepare service and goods receiving reports, communicate diagnostic results, and recommend appropriate next steps to customers.
• Manage stock inventory and ensure proper handling and care of all equipment and repaired items.
• Take initiative to accept new responsibilities and support new projects as assigned.
• Demonstrate a willingness to learn and continuously improve through hands-on experience.
• Undertake other ad‑hoc tasks as assigned.

APPLY NOW!!!

• Diploma or NITEC in Mechanical Engineering, Electrical Engineering, or a related discipline preferred.
• Strong interest and passion for hands-on repair work and troubleshooting.
• Possession of a valid Class 3 or Class 2 driving licence is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79864 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Service Technician (Marine Electronics)
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + OT + Variable Bonus (Twice yearly)
• Duration: Permanent

Key Responsibilities

• Perform installation, repair, servicing, commissioning, and testing of equipment (including onboard vessels and on-site).
• Ensure work meets technical and safety standards.
• Prepare basic documentation and service reports.
• Arrange and use required tools and materials.
• Coordinate with customers on installation needs.
• Report issues or additional requirements to managers.
• Support basic technical and design tasks when needed.
• Identify and report product or service problems.
• Work with sales team to handle technical inquiries.
• Perform other duties as assigned by Superior.

APPLY NOW!!!

• ITE or Diploma in Electronics, Electrical, Mechatronics, or related field.
• 2–3 years of relevant experience.
• Experience in marine electronics or the offshore industry is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78639 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Are you passionate about working hands-on with advanced marine technology and travelling across the region? This is an exciting opportunity to join a dynamic and globally connected environment where you will play a key role in supporting cutting-edge Waterjet propulsion systems.

In this role, you will be at the forefront of vessel operations—leading commissioning projects, solving complex technical challenges, and working closely with customers across the Asia Pacific region. If you enjoy a mix of fieldwork, problem-solving, and international exposure, this could be the perfect fit.

What You'll Be Doing

• Lead commissioning activities for Waterjet propulsion and control systems, including installation support, system setup, sea trials, and crew training.
• Deliver hands-on servicing, maintenance, and overhaul work both onboard vessels and in workshop environments.
• Diagnose and troubleshoot mechanical, hydraulic, and electronic control system issues in real-world vessel operations.
• Provide responsive technical support—both on-site and remotely—to customers, distributors, and service partners.
• Support system integration with third-party equipment such as engines, gearboxes, dynamic positioning, and monitoring systems.
• Respond to urgent vessel breakdowns and provide effective solutions under time-sensitive conditions.
• Conduct vessel inspections and ensure systems are operating at optimal performance.
• Prepare clear and timely service and commissioning reports.
• Build strong relationships with customers by providing expert advice and training on system operation and maintenance.
• Act as a key technical point of contact, ensuring all queries, feedback, and improvement requests are properly managed.

What We're Looking For

• Diploma or higher qualification in Electrical, Electronic, Marine, Mechatronic, or Electromechanical Engineering (or equivalent).
• At least 5 years of relevant experience in marine, propulsion, or control systems.
• Strong technical knowledge of mechanical systems, hydraulics, and electronic controls.
• A hands-on problem solver who enjoys working in dynamic, real-world environments.
• Willingness to travel frequently across the region, sometimes at short notice.
• Strong communication skills and confidence working with international clients and stakeholders.
• Able to work independently while being a collaborative team player.
• Proficiency in English (spoken and written).
• Valid Class 3 driving licence.
• Singaporeans are welcome to apply

Phoebe Woo EA Reg No: R25142324

Faststream Recruitment Pte Ltd, EA License no: 09C3403

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Job Description:

• In charge of providing after-sale service and support with the highest standard of professionalism and efficiency to achieve total customer satisfaction.
• Responsible for performing installation, retrofit & upgrade, preventive maintenance, troubleshooting and repair for electronics assembly and inspection equipment.
• In charge of diagnose technical problem, determine the solution and assist customer in implementing the fix.
• Responsible for conducting on-site evaluation for electronics assembly and inspection equipment at customer sites.
• Responsible in supporting sales in technical support and application of products.

Requirements:

• Min Diploma in Electrical/ Electronic in Engineering
• Min 2 years of experience in Electronics and Semiconductor or Automation industry

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Conducting service and calibration procedures for spectrophotometers, color readers, illuminance meters, and light meters.
• Performing calibration, repair, and maintenance tasks in accordance with standards set by the manufacturing facility in Japan.
• Executing adjustments, alignments, replacements, and repairs of equipment and components as per equipment manuals and schematics, utilizing appropriate soldering tools.
• Providing precise technical support by responding to customer inquiries via phone and email.
• Ensuring accurate data entry and completion of service reports to comprehensively document all repair and calibration activities.
• Monitoring repair cases to guarantee timely completion within the turnaround time specified by the factory guidelines.

Job Requirement:

• Minimum Diploma in Electrical & Electronics Engineering or relevant
• Minimum with 2 year working experience in CCTV/ Security Industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Alexandra Technopark (438B Alexandra Road)
Permanent | $2,800 – $3,500
Monday – Friday, 08:45am – 5:30pm

Responsibilities

• Provide technical support, troubleshooting & product training
• Handle enquiries on products, warranty & spare parts
• Analyse warranty claims and prepare reports
• Monitor product quality issues and liaise with factory
• Prepare service manuals & training materials
• Manage defective unit exchange and repair follow-up
• Support product testing, compliance (COC/WELS) & service operations

Requirements

• Min. Diploma in Engineering or related field
• Min. 2 years’ experience in electronics / after-sales service
• Experience with home appliances is an advantage
• Able to read schematic diagrams
• Proficient in MS Office

Interested applicants, please submit your resume to:
jaslynnkoh@recruitexpress.com.sg

Jaslynn Koh Li Wei R1546523
Recruit Express Services Pte Ltd 13C6614

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Working Hours : Monday to Friday, Office Hours
Location: West
Salary: Up to $4.5K

Job Scope:

• Part of Ward Service Associate (WSA) team and ensure service standards are upheld
• Work closely with ward supervisor and other team members to ensure excellent service is provided to all customers
• Assist to ensure sufficient stocks supplies for ward for smooth operation
• Manage the deployment of Ward Service Associates (WSAs) in the wards
• Manage WSAs to ensure patients’ nutrition and diet are met
• Take directions and guidance from manager
• Lead quality improvement/ initiatives
• Any other ad hoc duties base on operational needs

Job Requirement:

• Min Degree in any relevant field
• Min. 1 yr relevant experience
• Good in ground operations

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

Job Responsibilities

• Manage and respond to public feedback related to vocational licensing via phone calls and emails

• Provide clear and professional written and verbal responses to enquiries

• Liaise with internal departments and external stakeholders to resolve cases effectively

• Ensure all feedback is handled in accordance with established guidelines and service standards

• Maintain accurate records and documentation of cases handled

• Utilise Microsoft Office and internal systems to support daily operations

• Support general administrative tasks and any ad-hoc duties as assigned

Job Requirements

• Diploma and above in any discipline

• Prior experience in customer service or administrative roles preferred

• Comfortable handling public enquiries and resolving issues professionally

• Reliable with good attendance and a positive work attitude

Attention to: Debbie Tan (debbie.tan@elitez.asia)

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Debbie TAN | Registrations No: R26159853

Jigger & Pony Group is a leading hospitality company that owns and operates restaurants and bars in Singapore. A pioneer in Singapore’s cocktail bar scene, the Group’s portfolio comprises of six cocktail bars and two restaurants.

Cocktail Bars

• Jigger & Pony (No. 9 The World’s 50 Best Bars 2025, No. 3 Asia’s 50 Best Bars 2025)
• Gibson – Timeless cocktail bar balancing balances ingredient‑driven creativity with classics
• Live Twice – Cocktail bar inspired by mid-century modern Japan
• Pop City - Japanese-lifestyle cocktail bar in Singapore’s Central Business District
• Cosmo Pony - Convivial bar with a cosmopolitan soul in Jakarta
• BOP - Korean cocktail dining bar in Tanjong Pagar

Restaurants:

• Humpback – oyster bar and seafood bistro with a focused wine & cocktail list
• Caffe Fernet – Modern Italian restaurant bar with a view of the Marina Bay waterfront

We are looking for hospitable and dynamic individuals to join us as Part Time Hospitality Associate for our cocktail bars.

Job Description

• Deliver genuine service from the heart
• Set-up and maintain a neat, polished venue
• Attend to guests and deliver all Front of House duties, such as orders taking and table service,
• Explain menu items to guests and make recommendations
• Serve food & drinks efficiently
• Perform related duties as part of a tight-knit family of hospitality staff

Requirements:

• Passion for hospitality and cocktail bars, and high standard of service
• Enjoy fun and vibrant environment
• Enjoys small talks and meaningful conversations
• Able to commit to at least 3 days per week, including weekends and public holiday
• working hours between 6pm - 3am (company transport provided)
• $12- $15 per hour
• 18 years and above

We are seeking an experienced Service Delivery Manager to oversee the operation, maintenance, and continuous improvement of IT systems. This role ensures reliable, secure service delivery by managing teams, vendors, and SLAs while driving operational excellence.

Key Responsibilities

• Lead and manage a team of 5+ (L1/L2 support), fostering a high-performance culture
• Oversee daily IT operations, maintenance, and compliance with security standards
• Manage maintenance schedules, change requests, incidents, and service requests
• Track IT assets and maintain accurate documentation for audits and reporting
• Manage vendors and subcontractors, ensuring performance meets contractual obligations
• Monitor SLAs and implement service improvements
• Manage budgets and control operational costs
• Serve as the main point of contact for clients, ensuring timely issue resolution

Requirements

• Bachelor’s degree in Engineering, IT, or related field
• 3–4 years of experience in IT Operations & Maintenance
• Strong knowledge of IT service management and ITIL practices
• Proven leadership, problem-solving, and stakeholder management skills
• Excellent communication skills and ability to work under pressure
• Self-driven, proactive, and able to manage multiple priorities

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Responsibilities:

· Provides a positive customer experience with fair, friendly, and courteous service

· Familiar with POS system

· Assists in phone and online booking and WhatsApp reservations;

· Handle walk-in customers enquires and complaints

· Karaoke room allocation and arrangement

· Register all check-in customers

· Ensure all cash amounts are accurate at the beginning and at the end of every work shift

· Maintain a safe and clean environment

· Ability to work unsupervised and produce quality work

· Communicate effectively with team members and management

· Ensure a neat and tidy appearance

· All other ad-hoc duties assigned by outlet manager

Requirements:

· Preferably 2-year working experience in KTV/Restaurant Service/Retail or equivalent

· Proactive and good communication skills

· Service-oriented

· Team player

· Able to work shifts

· Able to work on weekends and PH

· Willing to learn new software systems required for work

· Knowledgeable in Point of Sales (POS) is an advantage

· Good in oral and written communication

Key Roles

• Own end-to-end customer operations across quotation, order management, and account servicing.
• Lead CRM as a core business platform to drive visibility, discipline, and insights.
• Support Sales with strong commercial judgment across pricing, pipeline, and customer strategy.
• Drive continuous improvement, standardization, and automation across workflows.
• Build, lead, and develop a high-performing, customer-centric team.

Job Responsibilities

• Oversee daily execution of quotations, order processing, and customer requests, ensuring high standards of accuracy, responsiveness, and service quality.
• Manage end-to-end customer operations from quotation through order fulfilment and after-sales support.
• Monitor and improve turnaround times, service levels, and customer satisfaction metrics.
• Own and optimize CRM (HubSpot) as the central platform for customer and sales operations.
• Ensure data accuracy, pipeline visibility, and reporting consistency across teams.
• Develop dashboards and generate actionable insights to support management decision-making.
• Drive CRM adoption and implement automation to improve efficiency and reduce manual work.
• Partner closely with Sales on quotation quality, pricing execution, and deal progression.
• Apply commercial judgment to balance competitiveness, margins, and customer value.
• Track pipeline health, conversion rates, and customer trends to identify opportunities.
• Identify inefficiencies and redesign workflows to improve scalability, consistency, and speed.
• Implement SOPs and best practices across customer operations.
• Lead continuous improvement initiatives aligned with business objectives and principal standards.
• Lead, coach, and develop the Customer Experience team to build a high-performance culture.
• Set KPIs, monitor performance, and drive accountability across the team.
• Foster a customer-centric, proactive, and results-driven mindset.
• Other duties and assignments as assigned from time to time.

Job Responsibilities

• Bachelor's degree in Business, Engineering, or a related discipline
• 5–10 years of relevant experience in customer operations, sales support, or commercial roles
• Proven experience managing or optimizing CRM systems (HubSpot preferred)
• Strong commercial acumen with understanding of pricing, margins, and sales processes
• Experience in B2B industrial, engineering, or distribution environments is highly preferred
• Prior experience in team leadership and people management

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

[Job Order ID: 1424622]

Responsibilities:

• Register and admit patients accurately, including re‑financial counselling when there are changes in care or accommodation.
• Provide clear financial counselling on estimated hospital charges, subsidies, payment options, and required documentation.
• Collect deposits and payments, present final bills, and support settlement, refunds, and top‑up arrangements.
• Handle patient, next‑of‑kin, and visitor enquiries professionally via counter, phone, and email.
• Coordinate appointments, discharges, transfers, and bed allocations using hospital systems.
• Provide timely updates to patients’ relatives by liaising with doctors and nursing staff.
• Support ward, counter, and census operations, including preparation of admission lists and daily statistics.
• Process national healthcare forms and ensure accurate system updates and timely submissions.
• Maintain reception areas, workstations, and equipment to uphold a professional environment.
• Participate in departmental meetings, quality improvement initiatives, and operational support activities.
• Ensure compliance with hospital policies, procedures, and service standards at all times.

Requirements:

• Minimum GCE “O” Level qualification or equivalent.
• Proficiency in computer applications, including MS Office and hospital systems.
• Strong communication and interpersonal skills with a service‑oriented mindset.
• Ability to multitask and perform effectively in a fast‑paced environment.
• Display compassion, professionalism, and a positive attitude towards patients and stakeholders.
• Practical knowledge of healthcare or hospital operations is an added advantage.
• Comfortable working rotating shifts, including nights, weekends, and public holidays.
• Analytical and problem‑solving skills with initiative to resolve issues.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

Our esteemed client, an established MNC, is searching for a Senior Customer Service Executive:

Job Responsibilities:

• Answer incoming calls promptly and respond to customer enquiries in a professional and timely manner.
• Manage end-to-end airfreight export shipments, coordinating with internal teams, customers, vendors, and overseas agents.
• Apply strong knowledge of cargo commodities and IATA regulations to ensure compliance.
• Arrange flight bookings with the procurement team and provide airfreight quotations when required.
• Verify AWB/HAWB and shipping documents, ensuring accuracy and compliance, and highlight discrepancies to relevant parties.
• Ensure accurate and timely data entry and updates in the system.
• Liaise with overseas agents on shipment requirements, coordination, and rate negotiations.
• Obtain customer approval on rates prior to shipment execution.
• Provide timely updates on flight details and shipment status to customers.
• Ensure compliance with AED requirements and timely job file closure within KPIs.
• Monitor shipment uplift, transit, and delivery to ensure timely arrival, and communicate delays proactively.
• Ensure adherence to customer SOPs and shipment handling requirements to maintain high customer satisfaction.
• Monitor shipment progress to achieve monthly targets, annual objectives, and KPIs.
• Handle supplier invoice disputes and resolve discrepancies collaboratively with the team.
• Escalate critical issues promptly for resolution.
• Support team members on shipment execution when necessary.
• Participate in maintaining internal procedures, ensuring compliance with QHSE standards and legal requirements.
• Perform other ad-hoc duties assigned by Supervisor/Manager.

Job Requirements:

• Diploma or Degree in a relevant field preferred.
• Minimum 5 years of experience in freight forwarding, preferably in airfreight export.
• Strong knowledge of IATA regulations; DGR certification is an advantage.
• Proficient in MS Office and able to work independently.
• Excellent communication, interpersonal, and problem-solving skills.
• Pleasant personality and strong team player.

Additional Information:

• Salary: Up to SGD 4,500 +AWS +VB (1 Month)
• Working Location: Changi Airport
• Working Hours: 5.5 Days Work, Mon-Fri: 9am-6pm, Sat: 9am-1pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

tstar.recruit.pte.ltd+candidate+jv63r9676@mail.manatal.com  

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA License No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Senior Consultant (Government)/ IT Service Delivery Consultant

Responsibilites:

• Key contact to the customers in the public safety sector (Defence).
• Involved in IT Project Management and IT Service Delivery
• Management of IT System, Infrastructure, for developing, testing and deploying system/network infrastructure.

Requirements:

• Strong experience in managing Government accounts (Defence)
• Experience in handling IT Projects and Projects Delivery.
• Good in Project Management, Coordination and Liaison work.
• Knowledge of IT System, Infrastructure, Network and Security.
• Strong in managing client's needs, concerns, and objectives.
• Good in providing solutions, advisory, consultation and delivery.
• Strong in Service Delivery and providing IT Solutioning.
• Good in Network/ System Infrastructure and IT Security.
• Knowledge of Public Security.
• Good in Stakeholders, Client Management and Business Users Management.
• Good in Product Management / Service Management and Customer Management.
• Minimum 4 years of IT Solution / Service Delivery experience.
• Possess System Integrator (SI) and Government (Defence) domain.
• Degree in Computer Science/ Business or Engineering.
• Singaporeans only

**Priority will be given to those who can commence work immediately.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Service Technician (In office and onsite)

We are looking for a motivated and skilled Technician who can thrive in a fast-paced environment to join our growing team. The ideal candidate will be responsible for installing, maintaining, and repairing all our products to ensure maximum functionality and safety. If you are someone who has a passion for customer service and draws satisfaction from problem solving to product restoration through troubleshooting, we want to hear from you.

Key Responsibilities

• Provide service, technical support, including preventive maintenance and calibration in-house and onsite, for all products supplied by the company.

• Manage service records and inventory.

• Communicate with customers on all technical issues and support, including industrial audiometry matters, both in-house and onsite.
  

Required Skills & Qualifications

• Training would be provided, any prior work experience in hearing devices or electronics components or similar fields would be a bonus.

• At least 3 O Level credits with a pass in English.

• Minimum Class 3 driving license needed. At least 3 years of driving experience is preferred.

MetroHealth Technologies.

16Shaw Road #01-04 S(367954)

97225806 (whatsapp interest)

rudy@mge.com.sg