Total 2,870 Customer Service / Call Centre job vacancies

RESPONSIBILITIES

·       Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and promptly.

·       Follow up closely with internal parties for resolutions.

·       Proactively escalate query trends, potential issues and recurring service failures to teamlead/ manager and ensure that appropriate corrective action is implemented toavoid future problems.

·       All customer service request and any follow-up interaction is logged into CRM accurately andtimely.

·       Assist in processing and invoicing Local and Export spare part orders.

·       Preparation and generation of weekly customer service report, weekly and monthly report to BUand HOD.

·       Spare parts inventory management.

·       Perform other assigned duties and/or project work.

REQUIREMENTS

·       Experience in Call Centre, Banking or Customer Service (calls and correspondents) environmentwill be an advantage.    

·       Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver qualitycustomer service.

·       Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.

·       Proficient in Microsoft Excel, Word and PowerPoint.

·       Experience in SAP will be an advantage.

·       On-the-job training will be provided to ensure proficiency in role requirements.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :            R25158800

We regret that only shortlisted candidates will be notified.

Service Desk Analyst/ Call Centre Agent x 3

Job Description

We are looking for an Service Desk Engineer/ Call Centre Agent to perform 24/7 Service Desk/ Call Support to ensure customer’s enterprise IT services are addressed and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Involved in acting as a single point of contact to Customers/Users and Third party service providers.
• Responsible for monitoring enterprise IT Network, Systems and Servers.
• Handle Hotline Calls and e-Mails within agreed timeline.
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales.
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Minimum Higher NITEC in Information Technology or related field of study
• 1 to 2 years of working experience. 
• Good experience in handling Call Ticketing.
• Strong teamwork and communication skills
• Excellent customer service skills and good phone etiquette.
• Prior experience in Network Operations Centre (NOC) environment preferred
• Able to work 12-hour Rotating Day and Night shift working including weekends and Public Holidays
• Only Singaporean

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Well Established Security Screening Company

• Salary: $3200 - $4200 + $300 Allowance

• Working hour: 8.30am – 5.30pm (Monday - Friday)

• Working Location: Islandwide

• Variable bonus + Excellent Wellfare

Job Scope:

• Plan and perform maintenance for equipment and facilities.
• Diagnose and fix technical issues (mechanical, electrical, electronic).
• Implement preventive/predictive maintenance programs.
• Collaborate with production, quality, and safety teams.
• Maintain maintenance records and reports.
• Support installation and upgrades of systems.
• Identify and implement process and cost improvements.

Requirement:

• Diploma in IT Engineering, Civil Engineering, Architecture, or related field
• 2–3 years of experience in maintenance or technical roles in manufacturing/industrial settings

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.  
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.  
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

8am to 5.30pm
$4200 to $5500
Customer Support Engineer/ Specialist  

Roles And Responsibilities:

• Support the Client's customers and ensure customer satisfaction by
• Providing prompt & relevant technical / information assistance to each customer
• Gather & communicate customers’ feedback concerning product quality, delivery & services to management
• Highlight / initiate / lead / execute customer satisfaction activities with other departments
• Ensure & practice good housekeeping
• Observe all safety rules of the company and at customer premises
• Exercise safety precautions
• Use approved, safe methods & procedures while working in the factory premises

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

BestRegards,
Jane Lui (Jie’En)
North Division (CEI Registration No.: R1104482)

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management

Qualification:

• Min N Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Benefits

• Fully remote working arrangement
• Stable role within a multinational company environment
• Structured training and onboarding provided
• Supportive team and career development opportunities
• Performance-based incentives

Job Responsibilities

• Handle customer enquiries via email, chat, and/or phone in a timely manner
• Provide accurate information and resolve customer issues professionally
• Maintain proper documentation of customer interactions in the system
• Follow company guidelines and service standards to ensure quality support
• Collaborate with internal teams to resolve escalations when required

Job Requirements

• Good written and verbal communication skills in English
• Prior experience in customer service or support roles preferred
• Comfortable handling customer enquiries across digital platforms
• Able to work independently in a remote environment
• Basic computer literacy and familiarity with support systems

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Stanley Chin (R24124684)

Yishun

Monday to Friday 8.30am to 5pm

Basic $2600-$3500+$500 or $1200 (if have own car)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

Job Description

• To ensure a smooth and accurate order fulfillment and logistics management for overseas distributor.
• Plan and submit demand to in-house system.
• Raise PI (proforma invoice) based on allocation received.
• Generate and issue weekly account statement.
• Liaising with Sales to ensure timely collection of customer payment.
• Arrange delivery based on different inco-terms, assist company in delivery cost controls, prepare export documents such as BL, commercial invoices and packing list.
• Closely monitoring shipment status from worldwide manufacturing sites, update stakeholders on delivery schedule and ensure all deliveries are smoothly made.
• Prepare and process shipment for letter of credit (LC), arrange export documents and ensure data accuracy and present LC documents on time. Monitoring transactions and follow until payment received.
• Thorough and regular refund/rebate document preparation. Ensure accuracy and timely process of the rebate documentation.
• Actively liaise with customers and Sales team to provide logistics and order supports.
• Ensure customers’ requests and enquiries are fulfilled in a prompt action.
• Aggressively follow up and be proactive in provide extended support to both internal and external teams.
• Any other tasks as and when assigned by the management.

Job Requirement:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Supply Chain/Business Admin or relevant.
• Minimum of 1 year(s) of working experience in the related field is required for this position.
• Candidates must be proficient in Mandarin due to regular daily communication and liaison with our HQ.

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

• Handle maintenance lift services that are assigned by the supervisor.
• Performance servicing, parts replacement, load test, and minor repair work to lift.
• Ensure that correct work methods or procedures are applied to ensure the reliability of the services and safe operations.
• Support the service operations team to achieve department objectives on service quality standards.
• Standby for any emergency calls after office hours/weekends and public holidays.
• Any ad-hoc maintenance job assigned by your superior.

Requirements:

• Minimum 3 years of Experience. Candidates with no experience but willing to learn are welcome to apply for Lift Technician role.
• Team player and willing to learn on the job.
• Candidate needs to possess their own vehicle.
• 5.5 days work week (8.45 am - 6.15 pm) & Alternative Saturday (Half Day)

Responsibilities:

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Process payments using POS systems and handle cash/credit transactions
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

Job Title: IT Support Executive / Desktop Support Engineer
Employment Type: Full-time - Work from Office

Job Description:
We are looking for an IT Support Executive to provide technical support to end users and ensure smooth operation of IT systems.

Responsibilities:

• Provide end-user support and troubleshoot hardware and software issues

• Install and configure desktops, laptops, and IT equipment

• Perform system monitoring, backups, and maintenance

• Manage user accounts and access rights

• Maintain IT inventory and documentation

• Liaise with vendors for IT support

Requirements:

• Diploma or Certificate in IT, Computer Science, or related field

• Experience in desktop or technical support is an advantage

• Basic knowledge of hardware and software troubleshooting

• Good communication and interpersonal skills

• Able to work independently and multitask

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Job Title: IT Support Executive / Desktop Support Engineer
Employment Type: Full-time - Work from Office

Job Description:
We are looking for an IT Support Executive to provide technical support to end users and ensure smooth operation of IT systems.

Responsibilities:

• Provide end-user support and troubleshoot hardware and software issues

• Install and configure desktops, laptops, and IT equipment

• Perform system monitoring, backups, and maintenance

• Manage user accounts and access rights

• Maintain IT inventory and documentation

• Liaise with vendors for IT support

Requirements:

• Diploma or Certificate in IT, Computer Science, or related field

• Experience in desktop or technical support is an advantage

• Basic knowledge of hardware and software troubleshooting

• Good communication and interpersonal skills

• Able to work independently and multitask

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

Responsibilities:  

• Reporting & Analytics: Prepare and maintain reporting and KPI dashboards for market reviews, ensuring data accuracy and timely delivery.  

• Knowledge Management: Assist in the identification of knowledge base (KB) articles from AMER / EMEA regions and support localization efforts to ensure global consistency.  

• Process Improvement: Review frequent incidents, identify root causes, and contribute to the development of new procedures and process documentation.  

• Market Roll-out Support: Provide support for new market roll-out activities, including data preparation, documentation, and coordination with relevant teams, and local IT team on the support activities. The intern will involve in consolidating the support activities across the roll-out progress over 2026.  

• Data Analysis: Perform data analysis on support tickets to identify patterns, trends, and recurring issues, providing insights to improve service delivery.  

Service & Sales Engineer
Location: Redhill 
Reporting To: Local Division Director
Working Hours: Monday to Thursday (in office), Friday (work from home), 8:30am – 5:15pm
Salary Range: $4,000 – $5,000 + Mobile Allowance $60 + Transport Allowance $800

Purpose of the Role

Provide technical service, maintenance and support for E-mobility systems across Southeast Asia, including on-site and in-house activities.

Key Responsibilities

• Perform troubleshooting, repair, maintenance and basic programming of E-mobility systems (QCC) on scheduled and ad-hoc basis.

• Diagnose, repair and maintain systems and associated controllers.

• Respond to service requests via phone or electronic communication channels.

• Prepare and submit service reports and equipment performance records in internal systems.

• Conduct system repair, upgrade and restart activities at customer sites.

• Record all service activities in CRM system and complete required documentation.

• Coordinate service schedules and activities with internal stakeholders.

• Liaise with production units for warranty parts return and technical support.

• Manage spare parts inventory and ensure records are updated accurately in relevant systems.

Requirements

• Diploma or Degree in Engineering or related field.

• Minimum 5 years of technical service experience.

• Experience in electrical, electronic and mechanical troubleshooting, maintenance and repair.

• Proficient in Microsoft Office applications.

• Experience using CRM systems is an advantage.

• Able to travel within Southeast Asia (approximately 10% per month).

• May be required to respond to service calls outside standard working hours when necessary.