Total 2,870 Customer Service / Call Centre job vacancies

Summary

• Basic salary up to $2700

• 5.5 days
  Monday to Friday 9am-6pm
  Either Saturday/ Sunday 9am-1pm

• Industry: Training Service Provider

• Location: Bendemeer Rd

• Fulltime, with Performance Bonus

Responsibilities

• Manage corporate account clients, addressing feedback, complaints, and conflicts professionally.

• Handle general enquiries and customer registrations, including walk-ins.

• Administer training programs, including course registration, verification of trainee documents, feedback collection, surveys, system updates, and logistics support.

• Follow up on outstanding payments and coordinate closely with the finance team to ensure timely collection.

• Maintain accurate and complete records for all training registrations, both hard copy and electronic.

Requirements

• Candidate with relevant experience in customer service/ reception/ call center are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Angel Lee Yueh Lin (R24120071)

• Experience and non-experience welcome. We have a systematic training program that will position you in a F&B management position.
• We will train you in 7 competencies: customer service, operations, cash handling, barista, service recovery, food handling. Candidates with food hygiene cert will be an advantage.
• You will train under three of the most sought after F&B mentors in the industry.

Positive attitude in life is important.

• Experience and non-experience welcome. We have a systematic training program that will position you in a F&B management position.
• We will train you in 7 competencies: customer service, operations, cash handling, barista, service recovery, food handling. Candidates with food hygiene cert will be an advantage.
• Positive attitude in life is important.

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

• Global leader in precision cooling solutions
• Fastest‑growing data centre markets in the world

About Our Client

Our client is a globally established provider of precision air‑conditioning and mission‑critical cooling solutions, backed by strong engineering heritage and decades of industry expertise. The organization supports data centers, commercial buildings, and critical environments across Asia, delivering energy‑efficient systems and comprehensive service solutions with a strong focus on reliability, sustainability, and long‑term customer partnerships.

Job Description

Service Sales & Account Management

• Promote and sell service solutions, including preventive and corrective maintenance contracts, annual service agreements, spare parts, and repair services
• Prepare, submit, and follow up on quotations, proposals, and tenders within defined timelines
• Conduct site visits and system assessments to identify service and upgrade opportunities
• Manage and grow relationships with key and strategic customer accounts
• Act as the primary point of contact for assigned customers
• Understand customer needs and propose tailored service and maintenance solutions
• Drive contract renewals, customer retention, and account growth
• Engage stakeholders across technical, operational, and commercial teams to support sales closure

Technical Solutioning & Project Sales

• Provide basic technical support and recommendations for ACMV systems
• Identify opportunities for system upgrades, retrofits, and performance optimization
• Work with internal teams to develop practical and cost‑effective solutions
• Support customers with system improvement and efficiency initiatives
• Identify and pursue replacement or upgrade opportunities for existing equipment
• Assist in preparing proposals for retrofit and improvement projects
• Coordinate with internal and external stakeholders for costing and execution planning

Internal Coordination & Reporting

• Work closely with service, engineering, and operations teams to ensure smooth handover from sales to service delivery
• Maintain accurate sales records, forecasts, and reports

The Successful Applicant

• Diploma or Degree in Mechanical Engineering, Building Services, or a related field
• 3-5 years of experience in service sales, technical sales, or within the ACMV industry
• Basic working knowledge of HVAC/ACMV systems (e.g., AHU, chilled water systems, CRAC units)
• Strong communication, negotiation, and interpersonal skills
• Self‑motivated with a results‑oriented mindset

What's on Offer

This is a fantastic opportunity for a motivated Service Sales Engineer to join a growing organization within the ACMV industry, where you will play a key role in driving service revenue, managing strategic accounts, and delivering long‑term lifecycle solutions. The role offers strong exposure to mission‑critical environments, cross‑functional collaboration, and the chance to make a visible impact while building trusted customer partnershi

Contact

Tiffany Wong (Lic No:R22110815 / EA no: 18S9099)

Quote job ref

JN-042026-6991231

Phone number

+65 6416 9801

Michael Page International Pte Ltd | Registration No. 199804751N   

Location: Science Park
Salary: up to 2.8k
Need to have Class 3 experience

Job Scope:

Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.

• Manage all orders efficiently until fulfilment stage, by working closely with Service team.

• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.

• To provide support to other service activities that may be assigned in the course of work

• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Key Responsibilities:

• Provide L1 L2 technical support to users via email, phone, or in person
• Troubleshoot and resolve hardware, software, and network issues
• Install, configure, and maintain desktops, laptops, printers, and mobile devices
• Manage user accounts, permissions, and access controls (e.g., Active Directory)
• Support Microsoft 365 applications including Outlook, Teams, and SharePoint
• Monitor system performance and ensure IT systems are running efficiently
• Assist in IT asset management, inventory tracking, and documentation
• Perform routine maintenance, updates, and patch management
• Escalate complex issues to higher-level support or vendors when necessary
• Ensure compliance with IT policies, security standards, and best practices
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• 1–2 years of experience in IT support or helpdesk roles
• Strong knowledge of Windows OS, basic networking (TCP/IP, DNS, DHCP), and hardware troubleshooting
• Familiarity with Microsoft 365, Active Directory, and ticketing systems

Interested applicants, please email your resume to Lisa (Lisha) Zhang

Email: lisazhang@recruitexpress.com.sg

CEI Reg No: R25157448

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Summary

The Support Engineer (IT Systems) provides technical supportto ensure the smooth operation of IT systems, applications, and infrastructure.This role focuses on troubleshooting, user support, and system maintenance.

Key Responsibilities

• Provide first-level technical support for system, application, and hardware issues
• Troubleshoot and resolve incidents related to IT systems and network
• Monitor system performance and ensure availability
• Support user onboarding, system access, and configurations
• Escalate complex issues to higher-level support when required
• Maintain documentation of incidents, solutions, and system processes
• Assist in system upgrades, patches, and deployments
• Support IT infrastructure and application-related projects

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.
• Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.
• Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.
• Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (e.g. scrubbing, degaussing, and documentation of disposal list).
• Manage (liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change) 3rd party vendors.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Provide MAC (move, add and changes) for IT infrastructure services. k) Provide desktop software support (to configure / troubleshoot Microsoft Office suite / in house application)
• Provide desktop support for BCP and BCP exercises.
• Printer Maintenance (Comprehensive includes Maintenance Kit
• 1st level problem analysis and troubleshooting
• Repair and replacement of expandable mechanical parts (such as transfer & pickup rollers, swing blades, etc.)
• Coordinate with the Vendor (warranty) and ensure that the printers are restored to working condition
• Configuration and setup including print server
• Yearly preventive maintenance
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Experience in administration and support of Desktop support.
• Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.
• Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)
• Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

RESPONSIBILITIES

·       Provide technical and debug assistance included product training.

·       Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platform.

·       Study in-warranty claims, compiling of F-Cost report.

·       Monitor quality issues and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory.

·       Create training materials, technical procedures, service manuals and part guides for distributors.

·       Handle defective unit exchange to end customer, follow up defective unit repair, checking and grading at contractor before return to warehouse.

·       Handle COC renewal, COC and WELS testing and registration for new product.

·       Assist distributor to conduct field test for new products.

·       Support establishment of service management and service centre for local and export market.

REQUIREMENTS

·       Minimum Diploma in Engineering or related discipline

·       Minimum 2 years of experience of experience in consumer electronics after sales management industry.

·       Strong product technical knowledge in home appliances and audio visual.

·       Proficient in MS Office applications.

·       Ability to work under pressure.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Location: Walking Distance from Kaki Bukit MRT
Salary: Up to $3000 + Transport Allowance + VB
Working Hours: 5 Days a Week (Standard Office Hour)

Company Overview

A well-established global technology provider specializing in advanced production equipment and technical services for the semiconductor and electronics manufacturing industry, utilizing high-precision Japanese technology. The company offers structured training, overseas exposure, and strong technical support.

Key Responsibilities

• Install, set up, and service semiconductor equipment in Singapore and overseas
• Diagnose and fix equipment issues to minimize downtime
• Handle spare parts and ensure timely replacements
• Travel within Singapore and to countries such as Malaysia, Thailand, and Japan for work and training
• Work closely with customers and internal teams to solve technical problems

Requirements

• No experience required, training will be provided.
• Willing to travel frequently, including mandatory training in Japan (twice a year)
• Strong problem-solving skills with a hands-on approach

Email resume to chiewjie@recruitlync.com or WhatsApp +65 87848422 (No calling, thanks!)
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Company Overview

NACOS Marine is a globally integrated group of companies at the forefront of maritime automation, navigation, and control systems. With decades of experience, we deliver innovative solutions that enhance safety, efficiency, and performance across the global maritime industry. Our systems are trusted by shipowners, operators, and yards worldwide and supported by dedicated service professionals across the globe.

Role Overview

We are looking for a technically skilled and self-driven Service Engineer (m/f/d) to join our field service team in Singapore. In this role, you will be responsible for providing on-site technical support for marine automation systems, including repair, installation, troubleshooting, and system upgrades. You will work independently onboard vessels at terminals, anchorages, and shipyards, while supporting our coordination team and ensuring compliance with NACOS Marine's quality and safety standards.

This is a hands-on position for someone who thrives in dynamic environments, has solid electrical and automation experience, and is comfortable working in multicultural, shipboard settings.

Key Responsibilities

• Attend vessels at terminal, anchorage, or shipyard locations for repair, installation, troubleshooting, and commissioning tasks
• Perform fault diagnosis and resolve reported technical issues in a systematic and timely manner
• Ensure proper documentation and reporting in accordance with company procedures (e.g., software/database updates, service reports)
• Submit accurate technical and service work reports within required deadlines
• Provide technical support to the service coordination team for job planning and follow-up
• Execute work in full compliance with NACOS’s Quality, Environmental, Health, and Safety (QEHS) guidelines and customer procedures
• Perform other related duties as assigned by the manager

Key Requirements

• Diploma or degree in Electrical/Electronics Engineering or a related technical field
• Minimum 3 years of hands-on experience in marine automation, electrical, or control systems
• Solid understanding of automation processes and PLC systems (e.g. WAGO, Siemens, Mitsubishi)
• Familiarity with industrial communication protocols (Modbus, CAN Bus) and network components (e.g. Moxa switches)
• Experience with automation hardware/software, alarm monitoring systems, and ideally engine governor or maneuvering systems
• Proficient in Microsoft Office and general PC tools, good communication skills in English (written and verbal)
• Strong troubleshooting and problem-solving skills with a structured, analytical approach
• Self-motivated, independent, and able to work in shipyard or onboard environments
• Comfortable working with diverse cultures and willing to travel internationally if required

Why choose us and why we’d choose you?

At NACOS, we foster a culture of ownership, integrity, and continuous growth. We offer a collaborative and inclusive working environment where your contributions are valued and your skills can thrive. In this role, you'll have the opportunity to work on modern marine technologies, support global clients, and develop your technical expertise in a fast-evolving industry.

If you’re passionate about marine systems, hands-on service, and delivering reliable technical solutions, we want to hear from you.

Apply today and take your next step in the maritime world with NACOS Marine.

[ Full time /Office hour / Shift work ]

[ Short term / Long term & Renewable contract / With chance of conversion to permanent ]

Responsibilities:

• Registering incoming patients upon arrival.

• Scheduling patient appointments.

• Assisting in preparing patients for examinations.

• Verifying and updating patient records.

• Process patient payments, including inquiries, while providing clear explanations of charges.

• Providing assistance to doctors and nurses as required.

Requirements:

• Minimum educational requirement of N/O Levels / Nitec / Diploma in any field.

• Interest in the healthcare/medical sector.

• Candidates with no prior experience are welcomed; training will be provided.

• Candidates with customer service experiences are preferred.

• Ability to commit to a long-term position.
  

Qualified candidates please send your resume to anna.chen@recruitexpress.com.sg

Anna Chen jiaxin
CEI No: R25157621
Recruit Express Pte Ltd
EA License: 99C4599

Responsibilities:

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Process payments using POS systems and handle cash/credit transactions
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

Company Overview

The client is an award-winning restaurant specializing in Brazilian Churrasco cuisine. Established in 1994, it is the first Brazilian Churrascaria in Singapore and Southeast Asia, known for authentic dining experiences.

Job Summary

Join a fast-paced, dynamic team as a Service Crew member, delivering excellent food and beverage service while maintaining cleanliness and engaging positively with guests.

Responsibilities

• Collaborate with team members to deliver smooth and efficient service that meets customer service standards consistently
• Demonstrate complete knowledge of all beverage items on the menu to assist and inform guests
• Take accurate food and beverage orders and serve them promptly to guests
• Engage with guests by suggesting and introducing new menu items to enhance their dining experience
• Maintain cleanliness and hygiene standards in the work area to ensure a safe and pleasant environment

Preferred competencies and qualifications

• Positive learning attitude and self-motivation to adapt in a fast-paced environment
• Strong interpersonal skills to interact effectively with guests and team members

Other Information

Benefits

• Meal allowances
• Uniform provided
• Annual leave, sick leave, public holiday off, and all other leave entitlements
• Medical reimbursement
• Overtime pay

Contact

• If you are keen to join as part of our highly motivated and fun team, please submit your resume @ fiza@brazilchurrasco.com or call: 64678175 / 96553269 for an interview. We will contact you shortly.

Start your healthcare career with us — no experience needed! We are looking for a motivated individual to join our dental clinic as a Patient Service Trainee. You will be the first point of contact for patients, ensuring every visit is smooth and pleasant. Full training provided. 5-day work week, day shifts only.

What You Will Do

• Manage patient registration, appointment booking, and follow-up scheduling

• Process patient payments accurately (cash, card, NETS)

• Submit and track dental claims via CHAS, Medisave, and insurance portals

• Respond to patient enquiries professionally — in person, by phone, and email

• Support clinic operations with filing, data entry, and supply management

What You Need

• Diploma or degree in any discipline

• Pleasant personality with good interpersonal skills

• Comfortable using basic computer applications

• Available for rotating day shifts including at least one weekend day

• Fresh graduates and career switchers welcome — training provided

Why Join Us

• 5-day work week with no night shifts — better than most clinics which work 5.5 days or require evening shifts

• All public holidays off

• Structured training programme to build your healthcare administration skills

• Annual leave + Reward Leave

• Medical and dental benefits

• Performance incentives

• Opportunity to grow into Patient Service Associate and beyond

Customer Service Executive

(Garden Centre / Retail Environment)

About Us

We are one of Singapore’s largest garden centres, where nature meets customer service. If you’re passionate about plants, people, and creating memorable experiences, join our vibrant team in a dynamic retail environment. Whether you’re helping customers choose their next plant baby or supporting wholesale clients, you’ll be part of a growing industry that’s as rewarding as it is refreshing.

Key Responsibilities

• Provide friendly, professional service to retail and wholesale customers.
• Assist with plant selections, gardening products, and related merchandise.
• Proactively engage customers to understand their needs and recommend suitable products.
• Deliver a seamless customer journey, from enquiry to purchase and after-sales support.
• Build strong customer relationships to encourage repeat visits.
• Develop product knowledge in plants, plant care, soil, fertilizers, pots, and gardening tools.
• Identify plants and provide care instructions with confidence.
• Manage Point of Sale (POS) transactions accurately and efficiently.
• Support product displays, replenishment, and maintain an attractive retail environment.
• Respond promptly to customer enquiries and handle concerns professionally.
• Collaborate with team members during peak hours, events, and promotions.
• Assist in maintaining cleanliness and organization of retail and outdoor garden areas.
• Work outdoors in varying weather conditions and support stock management tasks.

Job Requirements

• Positive attitude with a customer-first mindset.
• Energetic, physically fit, and comfortable working outdoors (sun and rain included).
• Strong communication skills in spoken and written English.
• Basic IT literacy and ability to operate POS systems.
• Interest in plants, gardening, and nature.
• Willingness to learn and grow in a new industry.
• Team player who isn’t afraid to get hands dirty.
• Must be willing to work at least one weekend day.

What We Offer

• Competitive salary: $2,000 – $3,000 (commensurate with experience).
• Career progression opportunities across departments based on your interests and strengths.
• Hands-on learning about plants, gardening, and retail operations.
• Exposure to a unique and growing green lifestyle industry.
• A supportive, energetic, and customer-focused work environment.

How to Apply

Interested candidates, please apply with your CV and cover letter. We regret that only shortlisted applicants will be contacted.

Key Responsibilities

1. Application & Documentation Management

• Process hire purchase applications in a timely and accurate manner
• Prepare and verify all required hire purchase documentation
• Submit completed application documents to banks and financial institutions
• Ensure compliance with internal procedures and regulatory requirements

2. System & Data Management

• Perform data entry and maintain accurate records in hire purchase systems
• Update receipts and payment records in the system
• Ensure data integrity and proper documentation filing

3. Payment & Collection Coordination

• Manage GIRO collection setup and submissions
• Monitor customer payments and follow up on outstanding balances
• Coordinate with customers regarding payment schedules and issues

4. Accounts Receivable & Reporting

• Track and manage accounts receivable related to hire purchase accounts
• Prepare instalment tracking and debtors reports
• Support finance team with reconciliation and reporting requirements

5. Customer Service & Stakeholder Coordination

• Act as a key point of contact for customer inquiries related to hire purchase
• Liaise with banks, internal teams, and customers to resolve issues efficiently
• Ensure a high level of service quality and responsiveness

Job Requirements

• Diploma or Bachelor’s Degree in Business, Finance, Accounting or related field
• 1–3 years of experience in customer service, finance operations, or hire purchase/loan processing preferred
• Familiarity with hire purchase processes, GIRO, and accounts receivable is an advantage
• Strong attention to detail and accuracy
• Good communication and interpersonal skills
• Proficient in Microsoft Office (especially Excel) and system data entry

Job Description:

We are seeking enthusiastic individuals to join our Service Team.

As a member of the team, you will be responsible for providing exceptional customer service, ensuring all guests a positive dining experience at our restaurant.

Responsibilities:

• Welcome guest with a friendly, positive and professional attitude
• Take food and beverage orders accurately and efficiently
• Collaborate with kitchen team to ensure accurate order fulfilment
• Ensure guest satisfaction by checking in with diners and addressing any concerns
• Maintain a clean and organized dining area
• Operating of POS system for processing of payments
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Any other duties as assigned

Requirements:

• Prior working experience in the food and beverage industry would be advantageous
• Demonstrated excellence in customer service
• Strong communication and people skills
• Well-groomed with a pleasant disposition
• Ability to thrive in a fast-paced environment
• Attention to detail and a proactive, can-do attitude
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
• Working location: Takashimaya (Orchard MRT) or Dhoby Ghaut MRT area

If you are enthusiastic about delivering exceptional service and thrive in a collaborative team setting, we welcome you to apply for this position.

*Candidates with 3 years of experience and above may be considered for the Senior position.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gyutan-Tan Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

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Location: Changi Airport
Work Week: 5 Days
Salary Range: SGD 5,000 – 7,000

We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and customer experience.

Key Responsibilities

Service Delivery & Quality

• Ensure IT and administrative services consistently meet SLA and quality benchmarks.
• Take ownership of escalations, major incidents, and service recovery, ensuring timely and effective resolution.
• Drive continuous improvement initiatives to elevate service standards.

Team Leadership & Development

• Lead and inspire the Service Desk team by managing resourcing, training, mentoring, and performance evaluation.
• Champion a customer-first culture, fostering accountability and service excellence.
• Play a key role in talent acquisition and building a strong, future-ready team.

Process & Tools Optimization

• Ensure effective utilization of the tools (e.g., ServiceNow) for seamless ticketing and workflow management.
• Keep documentation, workflows, and processes up-to-date and aligned with best practices.
• Identify and implement innovations to enhance service desk efficiency.

Stakeholder Engagement & Reporting

• Represent the service desk in regular cross-functional meetings.
• Deliver insightful weekly and monthly reports, providing actionable recommendations.
• Offer feedback to refine the IT Service Desk playbook and drive operational improvements.

Strategic Growth & Industry Best Practices

• Stay ahead of emerging industry trends and integrate relevant practices into operations.
• Align service delivery with ITIL frameworks and global service management standards.
• Support the development of long-term strategies to future-proof the service desk.

Qualifications & Skills

Education & Certifications

• Degree in Computer Science, Information Technology, or related fields.
• ITIL 3 Foundation certification.

Technical Skills

• Proficiency in end-user computing, M365, networking, and AV solutions.
• Strong hands-on experience with ESM tools (e.g., ServiceNow).

Experience

• At least 3 years of IT Service Desk management experience in a corporate environment.

Soft Skills

• Exceptional leadership, communication, and stakeholder management skills.
• Strong strategic thinking, multitasking, and time management abilities.
• A natural customer advocate with a passion for service excellence.

Join one of Singapore’s most trusted enrichment brands!

Our client is a leading enrichment and tutorial provider that has been helping students shine since 2002. With centres across Singapore and a strong focus on quality teaching, they’re expanding and looking for passionate, dynamic Customer Service Officers to join their growing team.

Job Scope:

• Serve as the first point of contact for walk-in and phone enquiries from parents and students.
• Assist with class scheduling, enrolments, and course-related administrative support.
• Maintain accurate student records and update databases regularly.
• Handle payment collection, issue receipts, and manage basic finance-related tasks.
• Support teachers and centre operations to ensure a smooth learning environment.

Job Requirements:

• Min GCE 'N' Levels
• Good interpersonal skills with ability to liaise with parents/teachers
• Candidates from retail/hospitality/F&B industry welcome to apply
• A team player, independently working and able to prioritize tasks at hand

Working Hours: 4 weekdays + 1 weekend

Working Location: Seletar/Hougang/Toa Payoh

Salary: Up to $3,500

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695