Total 2,870 Customer Service / Call Centre job vacancies

Location: Raffles Place

Duration: ASAP (3 months contract)

Working Hours: Mon - Fri, 8:30 - 6

Salary: Up to $15/hour

Job Responsibilities:

• Support the counter and concierge duties
• Extract daily/weekly/monthly CRM Performance Reports
• Handle all enquiries at counter (Membership enquiries, UTAP, Gift Claim, Hardship grant application etc) including creating of CRM cases and update daily appointment list.
• Assist all frontline customer service transactions including membership sign up, submission of assistance programmes, card replacement etc.
• Other Ad hoc duties as assigned (e.g data entry, appointment confirmation via outbound call)

Job Requirements:

• Minimum Diploma/Degree in any field with customer service experience

Ally
The Outsourcing Team
Recruit Express Pte Ltd
EA: 99C4599

Operations Customer Service Executive (OCSE) 

Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Company Overview

Tribecar is the leading station-based car-sharing operator in Singapore.

Members of the service use their smartphone to gain access to Tribecar's rental cars that are parked at over 1500+ convenient locations (i.e. right beside MRTs) in Singapore. The service is accessible 24 by 7 with no minimum booking length.This on-demand service starts from an amazing low price of just SGD 2 per hour (SGD 0.5 per hour for motorcycles!). The cost of the service is kept low by automating the service as much as possible.Naturally, there will be naughty individuals who will try to test the system. You, aided by our investigation tools, will root out these people and keep the service running as smoothly as possible.

Job Summary

You will investigate vehicle damages reported by customers, assess repair costs, manage accident reports, and support vehicle recovery efforts to maintain the quality and safety of Tribecar’s fleet.

Responsibilities

• IMPORTANT – You will be spending much of your time working with the customer on their vehicle damage report. This may come in the form of outbound calls, emails or onsite visits.
• You will also be required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• You will also be assisting and managing accident reports and follow-ups.
• You will also be assisting with the recovery of vehicles if required.
• You will also be required to assist with any other tasks assigned by your supervisor
• By excelling at your work, the community will be able to continue to enjoy our vehicles in the best possible state!

Requirements:

• Strong familiarity in office productivity software and web technologies.
  Keen eye for details to spot fraud
• Willingness to enforce justice to ensure fairness in the tight-knit community
• Ability to shown restrain and kindness in extraordinary circumstances
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous

Responsibilities:

• Order processing and preparation of full set of export shipping documentations (invoice, packing list, BL, COO, permits, letter of credit).

• Coordinate with forwarders and warehouses for timely shipment.

• Monitor shipments and resolve customs or delivery issues promptly.

• Maintain accurate records and ensure compliance with company policies.

• Communicate with customers and internal teams to provide updates and improve process.
• Ensuring all LC / shipping document submission to bank or customers with zero discrepancy within stipulated working days.

Job requirement

• Import & export documentation experience
• ⁠Letter of Credit experience
• With chemical background / experience is added advantange

EA License No: 95C2823

EA Personnel No: R23112241

EA Personnel Name: Jin Yee

Job Highlights:

Join a reputable hospitality team and deliverexcellent guest experiences. Be the first point of contact, handle front deskoperations, and ensure guests enjoy a comfortable stay.

Salary and Benefits:

• Attractive salary package

• $125 monthly meal allowance

• 1–2.5 months VB

• Medical coverage ($2,000) + health screening

• Birthday voucher + incentives

Working Shift:

• 5 days work week (including weekends & PH)

• Rotating shifts:

7:00am – 4:30pm

1:00pm – 10:30pm

10:00pm – 7:30am

Working Location:

• Orchard (Nearest MRT)

Key Responsibilities:

• Provide front desk and guest services in a professional manner

• Handle check-in/check-out and cashiering duties

• Attend to guest requests, feedback, and inquiries promptly

• Manage phone calls and ensure timely responses

• Maintain strong guest relations and service standards

• Ensure compliance with safety and security procedures

• Provide information on facilities and local attractions

Requirements:

• Minimum O Level qualification

• Minimum 1 year of relevant experience (training provided)

• Willing to work rotating shifts, weekends, and PH

• Positive, outgoing personality with good communication skills

• Hospitality experience or HMS knowledge is an advantage

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

Job Title: Service crew (ID6007)
Location:
-Parkway Parade
- Anchorpoint
-West Coast Plaza
-Seng kang

Working Hours: Retail hour 44hrs/week +OT
Salary : $2500 - $2800 (negotiable)

Restaurant Operation
• Prepare work of Hall opening and closing operation hours
• Help customers to settle down and advise on ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers or any other product related enquiries
• Clean tables after customers have left and clearing empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
Retail
• Packing and labelling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replacement of products on shelves
• Check and report on products expiry date

RESPONSIBILITIES & EXPECTATIONS

• Order taking and preparing drinks and starters according to customer's order

• Top up self-service counter and ensure sufficient supply throughout the operations

• Clear and clean tables for operation turnovers

• Prepare sushi ingredient and daily Mise-en-place

• Ensure sushi are sufficient for sales and display

• Prepare food according to SOP

• Prepare daily Mise-en-place and ensure proper serving of hot food

• Assist the outlet manager in the upkeep of stocks

• Maintain workplace cleanliness

• Ad-hoc duties as assigned.

REQUIREMENTS:

· No experience required.

· Good communication skills.

· Positive attitude and friendly.

· Team player.

· Willing to work weekend and holidays.

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan & New Bahru).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan & New Bahru) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus + Overtime)

Responsibilities:

• Ensure customer orders are processed accurately and in a timely manner.
• Submit reports promptly in accordance with established customer schedules.
• Investigate root causes of operational incidents and service failures; provide recommendations to Customer Service Managers and Management for improvements.
• Liaise closely with customers to resolve order or shipment-related issues and provide regular updates.
• Conduct cycle counts as scheduled and maintain proper documentation for audit trail purposes.
• Reconcile stock discrepancies and ensure accurate inventory management within the customer’s WMS system.
• Complete all billing activities promptly and accurately, supported by the necessary documentation.
• Collate and compute monthly KPI reports, ensuring consistency and reliability.
• Achieve and maintain KPI targets, while proactively suggesting improvements when necessary.

Requirements:

• Customer Service Orientated and team player
• Product and System knowledge & MS Office Skills

Job ID: LRYWW876

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

• Basic: $3200 - $4000

• AWS + Variable Bonus

• Mon – Fri: 8.30am – 5.00pm, Sat (Alt): 8.30am – 1.00pm

• Location: Tuas (2-way transport provided from Boon Lay MRT)

Job Responsibilities

• Provide technical support for desktops, laptops, printers, and IT equipment.

• Troubleshoot network issues (Windows environment, AD, TCP/IP, routers, switches, firewall).

• Administer servers, email systems (Exchange/Outlook), and backup systems.

• Maintain IT asset inventory and documentation.

• Support system improvements and recommend IT initiatives.

• Coordinate with vendors and support users across multiple locations.

• Supervise contractors and assist in site surveys / IT projects.

Job Requirements

• Diploma in IT or related field.

• Minimum 3 years of hands-on IT support experience.

• Basic knowledge of networking, servers, and Active Directory.

• Experience with fieldwork / site support is an advantage.

Singaporean Only

Only shortlisted candidates would be notified

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R22111807 | Yap Teng Hui

The Job:

• Providing prompt & relevant technical / information assistance to each customer
• Gather & communicate customers’ feedback concerning company's product quality, delivery & services to SAM management
• Observe all safety rules of the company and at customer premises
• Defect & Crisis Management
• Exercise safety precautions
• Lead & execute control & containment activities in the event of quality trouble

Education level -

• Diploma / Degree in any Engineering discipline with 1-2 years of working experience

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Responsibilities:

• Conduct inspection and audit of construction equipment (primarily excavators and cranes) across multiple infrastructure projects in Singapore.
• Diagnose faults and perform minor adjustments, repairs, and replacement of faulty components.
• Carry out minor repairs on damaged equipment parts where applicable.
• Coordinate with machinery vendors and suppliers for major repair works when required.
• Perform routine servicing, including cleaning, lubrication, and preventive maintenance.
• Report equipment defects, damages, and operational issues to Management in a timely manner.
• Prepare and submit inspection and audit reports, including findings and recommendations, to Management.
• Participate in vendor and equipment assessment, selection, and evaluation processes.
• Review project performance to identify issues, risks, and improvement opportunities, and implement corrective action plans.
• Review site investigation reports and provide technical input and recommendations.
• Perform other duties as assigned.

Requirements:

• Minimum 5 years of relevant experience in equipment management or inspection within the construction or infrastructure sector.
• Sound knowledge of construction equipment, machinery specifications, and applicable regulations.

Kindly email your resume in a comprehensive Word format to jacqueline.goh@talentvue.com.sg

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh
EA License Number: 22C1430
Registration Number: R1326664

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Position: Customer Service (Sea Freight)

Salary: up to $3000
Working Day: 5 days
Working Hour: 9am to 6pm
Working Location: Bukit Merah Central (nearest MRT Redhill)

Job Responsibilities:

• Handles the documentation, coordination, andtracking of ocean shipments to ensure timely delivery.
• Communicate with overseas agencies, co-loaders,shipping lines, and clients.
• Respond to any incoming calls or inquiries.
• Any more ad hoc work as needed.

Qualifications &Requirements:

• Relevant experience in freight forwarding industry.
• Familiarity with Singapore customs software for Tradeweb/Tradepallete.
  

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Responsibilities

• Serve as the main point of contact for customers, handling queries, requests, and feedback via phone and email in a timely manner. 
• Process and manage sales orders end-to-end, including stock allocation and coordination of delivery arrangements. 
• Build and maintain strong client relationships through regular communication and follow-ups. 
• Work closely with internal teams (e.g. logistics, operations) to resolve issues and ensure smooth order fulfilment. 
• Identify and address customer concerns effectively, escalating complex cases when necessary. 
• Gather and analyse customer feedback to support service improvements and enhance customer experience. 
• Prepare periodic reports on customer service performance and order activities. 
• Support ongoing initiatives to improve processes, service standards, and operational efficiency, including ad-hoc tasks when required. 

Requirements:

• Diploma in any discipline with at least 2 years of experience in customer service, order processing, or sales support. 
• Strong communication and interpersonal skills, with a customer-centric mindset. 
• Proficient in Microsoft Excel (e.g. VLOOKUP, Pivot Tables, basic formulas); experience with SAP is a plus. 
• Able to multitask, work independently, and handle issues effectively in a fast-paced environment;

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: 5WRV6XY5

Responsibilities:

• Co-ordinating and liaising closely with Customers, Airlines, Cargo Terminal Operators, Departments, Overseas Agents / Offices and Service Providers on Shipments.
• Action promptly on Customers’ shipment arrangements and requirements.
• Perform checks and monitoring to ensure shipment arrives at its arranged destination(s) within the required timeline(s).
• Administer Standard Operating Procedures (SOPs) and / or Service Reports according to Customer’s shipment processes and requirements.
• Ensure Customer’s shipment handling requirements are kept up to date.
• Attend to Customers’ enquiries on Shipment movements and / or processes.
• Provide correct and timely updates on the status of Shipment(s) to the Customers.
• Proactively seek alternative solutions or value-add to processes to enhance and improve the ongoing services for / to the Customers.
• Work together with Other related Parties (ie, Airlines, Cargo Terminal Operators, Overseas Agents, Service Providers, etc) on resolving problems that may arise during the shipment processes so as to prevent any possible recurrent problem(s).
• Constantly look into improving the section’s operational processes and system through computerisation.

Requirements:

• GCE ‘N’ / ‘O’ Level, NITEC / Higher NITEC / Diploma holders
• PC literate with good work skills in Word, Excel and Outlook
• Good communication skills (verbal and written)
• Customer oriented with positive attitude
• Ability to work independently and in a team
• Added advantage would be for those who possess airfreight forwarding experience and are able to start work within short notice
• Training will be provided on the work processes in the section and department
• Office location at Changi Airfreight Centre (near Changi beach)
• Accessible by Bus nos. 9 (from Bedok), 19 (from Tampines), 89 (from Hougang)

Candidates who fit our requirements are invited to email us detailed CVs with recent photographs stating current & expected salaries to: cs-jobs@nnrsin.com.sg

We regret that only shortlisted candidates will be notified

Job Scope:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Other ad hoc duties assigned

Job Requirement:

• Min Diploma / Degree in Engineering
• Min 2 Years experience in chiller maintenance, commissioning, or related HVAC roles

All interested applicants, please send in your resume to: wendykhoo@recruitexpress.com.sg

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Working Hours: 5 Days, (Wednesdays to Sundays) 
Weekdays - 1:00 PM to 9:00 PM
Weekends - 8:45 AM to 6:30 PM 

Salary :$2900-$3200

Location :Bedok x1 , Bukit Timah x1

Job Scope

• Ensure safety and well-being of students classes
• Provide rapport with students and customers
• Assist in the day to day operations of the centre and centre management
• Assist in the day to day administration of the centre (roster, scheduling, payments)
• Assist in student enrolments (enquiries, assessments, registration)
• Assist in scheduling class to ensure optimal use of resources (classrooms, materials)

Requirement

• Customer service experience 

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

• Position : Service Coordinator (Spare Parts / After-Sales Support)
• Location : West – Kian Teck Way (Accessible via Buses from Boon Lay/Joo Koon)    
• Working hours : Monday to Friday | 8.30am to 5.30pm 
• Salary (commensurate with experience) : Up to $3,500 + Variable Bonus + Up to 21 days annual leaves + Medical Insurance + Medical Reimbursement $300  
• Duration : Permanent
• Industry :  Commercial Kitchen Equipment 

Main Responsibilities:

• Handle ordering of spare parts and liaise with suppliers to ensure timely delivery. 
• Prepare and issue invoices to customers accurately and promptly.
• Coordinate with the service team to schedule and track service jobs.  
• Maintain proper documentation of service records, parts inventory, and customer transactions.  
• Provide administrative support to the Service Department, including filing and reporting.  
• Communicate effectively with customers regarding service updates, quotations, and billing.
• Assist in monitoring stock levels and initiate replenishment when required.

Requirements:

• Diploma preferred but not mandatory — candidates with relevant experience in service coordination, spare parts management, or customer service will be considered. 
•  Prior experience in service coordination, spare parts management, or customer service preferred.  
• Proficiency in MS Office; knowledge of SAP systems is an advantage.

Email to: chloe@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips! 

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong 

Deputy Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

What You’ll Do

• Install, commission & troubleshoot steam systems (boilers, valves, piping)

• Perform maintenance & ensure optimal system performance

• Provide technical support and solutions to clients

• Support project execution and site coordination

What We’re Looking For

• Diploma/Degree in Mechanical Engineering or related field

• 2–5 years’ experience in steam systems

• Strong troubleshooting and hands-on technical skills

• Able to read drawings (P&ID, schematics)

• Independent, proactive, and client-focused

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref68@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg 

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: John Angeline

EA Personnel Reg No: R1544851

• Install, calibrate, and commission Particle Size Analyzers, XRF instruments, and Spectroscopy devices at customer sites.
• Perform preventive maintenance on analytical and scientific equipment to ensure reliability and accurate results.
• Troubleshoot, diagnose, and repair any equipment faults or performance issues promptly.
• Ensure all work complies with industry standards and quality procedures.

Requirements:

• Degree in Engineering
• At least 2 years of experience in servicing semiconductor instruments.
• Strong knowledge of laboratory analytical techniques, including spectroscopy, XRF, and particle size analysis.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Responsibilities:

• Provide support to Business Unit across the range of services provided to the company staff;
• Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards (response time and resolution time);
• Log, track, record and resolve system problems, incidents, issues, requests and queries raised by users through phone/email/ticket within SLA standards;
• Perform incident closure, verifying problem resolution with users and documenting resolution procedures;
• Liaise with other support teams, or product teams as required to resolve requests and issues in a timely manner;
• Act as a contact point between helpdesk operations, other teams (internal, external and vendor/supplier);
• Support VOIP, conferencing and mobile service request;
• Take responsibility for identifying fixes for high priority problems, ensuring minimal business impact.

Requirements:

• Tertiary education (Diploma / Degree) in relevant field or equivalent;
• At least 5 years of working experience in helpdesk support/call centre environment is preferred;
• Good working knowledge on service desk ticketing system (ServiceNow), IP telephony system, email, online chat, service support process, and SLA;
• Good working knowledge on other IT domains, including software, hardware (EUC Endpoints/Printers), servers and network operations;
• Prior knowledge of System Administration Windows 10 and Windows Server 2012 / 2016, Microsoft Office 2013, Microsoft Intune, MDM, Okta (SSO), Sharepoint, Antivirus / Encryption, Office365 / Azure AD, AIX experience will be beneficial;
• Ability to multi-task, take initiative and work independently with multiple stakeholders;
• A can-do attitude with positive outlook, able to work under pressure.

Job Description

• Provide product technical support to customer.

• Communicate with Customer, Head Office, Agent and relevant parties for products supports.

• Support CMP and other equipment.

• Support Ozone Water Generator and other products

Job Requirement

• Minimum 3 years’ experience in engineering, technical support, Field Service role of Semiconductor Industry Equipment.

• Able to work independently, and in collaboration with other team members.

• Positive attitude, willing to learn, can work under stress, good analytical and problem-solving skills.

• Able to perform standby duties

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981