Total 2,870 Customer Service / Call Centre job vacancies

Key Responsibilities

• Greet customers and assist with selecting car care products and accessories.
• Provide basic advice on lubricants, car maintenance items, and accessories.
• Educate customers on product benefits, usage, and simple maintenance tips.
• Assist and guide customers on using digital payments and loyalty features.
• Recommend fuels, promotions, and car care services.
• Handle customer inquiries on car care, car wash, and servicing options.
• Assist customers with booking car servicing appointments.
• Work closely with station staff, retailers, and operators.
• Perform windscreen cleaning, wiper checks, and wiper replacements.
• Conduct basic checks for ICE, Hybrid, and EV vehicles (fluids, battery health, tyre tread).
• Help monitor inventory and alert supervisors when stock is low.
• Perform any other duties assigned by the supervisor.

Requirements

• ITE Certificate / Diploma
• Nitec / Higher Nitec in Automotive, Mechanical, or Service-related fields
• Basic understanding of car cleaning and maintenance.

EA License No: 19C9611

EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

Cloud Services Delivery Director – In this role, you will lead cloud operations team. This role will be instrumental in driving our cloud strategy, overseeing cloud migrations, and ensuring the ongoing operational excellence of our cloud environments. The ideal candidate possesses a strong understanding of AWS and Azure architectures, a deep commitment to security, and a proven track record of success in managing cloud operations at scale.

You Will:

Involved in IT Infrastructure design, Project Management assignments, Strategy formation assignments and Procurement advisory assignments for various clients.

Led and delivered multiple small to medium sized development and enhancement of projects

Performed project estimation, planning, monitoring and control for different stages of the project

Handled end to end service management, process development and project evaluation in line with business case.

Capturing Client’s Technology requirements, IT Project Management, IT Operations, Infrastructure Management, Datacenter Operation Management, Vendor Management, IT Procurement.

Lead the assessment of existing on-premises infrastructure and applications to determine cloud readiness and identify migration and evaluate the security posture of current environments. Ensure security risks are identified early and plan for appropriate mitigation during the cloud migration.

Develop and execute comprehensive cloud migration strategies, including roadmap, timelines, and resource allocation, for both AWS and Azure platforms.

Analyze cloud costs, implement cost optimization measures, and establish cost control mechanisms.

Ensure security best practices are integrated throughout the migration process, adhering to industry standards and compliance requirements. Implement security assessments for cloud readiness, focusing on identity and access management (IAM), encryption, and compliance with industry standards (e.g., GDPR, SOC 2). Collaborate with the security team to align security controls with the migration strategy.

Identify, assess, and address security risks associated with cloud migration, such as data breaches, unauthorized access, and data loss. Develop a security-focused contingency plan that includes encryption of sensitive data, multi-factor authentication (MFA), and proper network segmentation to ensure compliance and business continuity.

Establish and maintain highly available and scalable cloud environments, ensuring optimal performance and reliability.

Build, manage, and mentor a high-performing cloud operations team, fostering a culture of collaboration and continuous improvement.

Implement robust monitoring and alerting systems, leveraging automation tools to streamline operational tasks and improve efficiency.

Lead incident response efforts, ensuring timely resolution of issues and minimizing service disruptions.

Continuously analyze cloud performance, identify areas for improvement, and implement optimization strategies.

Maintain a secure cloud environment, implementing security controls, conducting regular audits, and staying abreast of security threats and vulnerabilities. Continuously ensure the maintenance of a secure cloud environment post-migration by implementing security controls, conducting regular audits, and staying abreast of emerging threats and vulnerabilities. Lead the effort to monitor and address security incidents, utilizing tools like AWS GuardDuty, Azure Security Center, and other cloud-native security solutions.

Work closely with development, security, and business stakeholders to ensure alignment between cloud operations and business objectives.

Implement regular security vulnerability assessments, penetration testing, and security patch management in cloud environments. Establish a security culture within the cloud operations team by ensuring ongoing training, awareness, and monitoring of emerging security threats (e.g., zero-day exploits, DDoS attacks).

Ensure that the cloud environment is disaster recovery-ready by enforcing security controls in backup processes, conducting regular security drills, and ensuring that sensitive data is encrypted and securely stored in cloud backups.

You Bring:

Bachelor Degree in Computer Science, Information Technology, or a related field

Minimum 10 years of experiences in IT operations, with at least 5 years in a cloud environment

Strong understanding of AWS and Azure cloud platforms, including architecture, services, DevOps and best practices

Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert)

Proven experience in migrating applications and infrastructure to the cloud

Expertise in cloud security, including identity and access management, network security, and data protection

Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation) and automation tools (e.g., Ansible, Puppet, Chef)

Strong leadership and communication skills, with the ability to build and motivate teams

Excellent analytical and problem-solving skills

Candidates with experience containerization technologies (e.g., Docker, Kubernetes) and serverless computing would be an advantage

Job Summary

You will manage retail and corporate car rentals, support replacement car activations for insured customers, and ensure smooth rental processing. You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use.

Job Description

• Secure retail and corporate rentals.
• Activating replacement cars for AIG insured and following up on the due date for returning.
• Provide timely, consistent and accurate information to external customers.
• Ensure accurate processing of rental workflow through Fleetnetics.
• Furnish accurate driver particulars to respective authority for summons.
• Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
• Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
• Handle cash and credit transactions accurately and securely.
• Work with operations to maximize fleet utilization.
• Establish and maintain professional and effective communication with external customers.
• Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
• Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.

Preferred competencies and qualifications

• Valid class 3/3A driving licence to support vehicle handling and replacement car activations
• Good command of English and Mandarin to communicate effectively with Mandarin-speaking associates
• Proficient in MS Office to support administrative and reporting tasks
• Strong communication and problem-solving skills demonstrated through customer interactions and issue resolution
• Meticulous, presentable, patient, and customer service oriented to deliver a positive customer experience
• Ability to start work on short notice and work a 5.5-day work week

Job Description

Service Delivery Manager – Process Excellence & Continual Service Improvement

Role Overview

We are seeking an experienced Service Delivery Manager – Process Excellence & Continual Service Improvement to oversee end-to-end IT service delivery while driving structured process improvement and automation initiatives. This role combines service delivery ownership with a strong focus on process gap identification, ITIL-based service management, continual service improvement (CSI), and compliance with quality and service management standards.

The role operates across hybrid environments (on-premises, cloud, and data center) and works closely with operations, engineering, cloud, security, and leadership teams to ensure services are reliable, efficient, compliant, and continually improving.

Key Responsibilities

1. Service Delivery Management

Own end-to-end delivery of IT services across infrastructure and cloud environments.

Ensure adherence to SLAs, KPIs, OLAs, and contractual commitments.

Lead incident, problem, change, and service request management in line with ITIL best practices.

Act as the primary escalation point for service delivery issues and client concerns.

Conduct regular service reviews, performance reporting, and stakeholder updates.

Oversee resource and capacity management to meet current and forecasted demand.

2. Process Gap Identification & Optimization

Identify process gaps, inefficiencies, and control weaknesses across IT service operations.

Perform root cause analysis (RCA) on recurring incidents and service failures.

Benchmark existing processes against ITIL, ISO 9001, and ISO/IEC 20000 standards.

Recommend and prioritize process improvement initiatives based on impact and risk.

3. Process Mapping & Documentation

Develop and maintain AS-IS and TO-BE process maps for IT service management processes.

Define process workflows, RACI models, controls, KPIs, and handover points.

Maintain SOPs, runbooks, work instructions, and governance documentation.

Ensure documentation supports audit readiness and operational consistency.

4. Continual Service Improvement (CSI)

Drive Continual Service Improvement (CSI) initiatives aligned with ITIL principles.

Apply Six Sigma / Lean (DMAIC) methodologies to improve efficiency, quality, and reliability.

Track improvement actions, benefits, realization, and measurable outcomes.

Embed a culture of continuous improvement across service delivery teams.

5. Automation & Service Enablement

Identify opportunities to automate manual or repetitive service delivery processes.

Work with ITSM tools, workflow platforms, and reporting solutions to enable automation.

Support creation of dashboards and metrics for service performance and process health.

Improve service efficiency through tooling optimization and data-driven insights.

6. Governance, Risk & Compliance

Ensure service delivery and processes comply with:

ISO 9001 (Quality Management Systems)

ISO/IEC 20000 (IT Service Management)

Support internal audits, external audits, and compliance assessments.

Identify service risks and implement mitigation and control measures.

Collaborate with security teams to ensure alignment with cybersecurity and regulatory requirements.

Have knowledge of Government IM8 Security standard and policy practice

7. Stakeholder & Client Management

Act as the single point of contact for clients and internal stakeholders on service matters.

Translate technical and operational issues into business-focused insights.

Partner with leadership to align service delivery and improvement initiatives with business objectives.

Required Skills & Experience

Experience

8+ years in IT service delivery, service management, or operations roles.

Proven experience managing services in hybrid infrastructure environments (cloud, on-prem, data center).

Demonstrated experience in process improvement, CSI, and ITIL implementation.

ITSM, Quality & Improvement Knowledge

Strong practical knowledge of ITIL practices:

Incident, Problem, Change

Service Request

Continual Service Improvement

Working knowledge of Six Sigma / Lean methodologies (DMAIC).

Experience aligning IT processes with ISO 9001 and ISO/IEC 20000 standards.

Technical & Tooling Knowledge

Good understanding of cloud and infrastructure environments (AWS, Azure, VMware, Hyper-V, etc.).

Familiarity with ITSM tools, automation workflows, and monitoring/reporting dashboards.

Ability to translate service and process requirements into tooling and automation use cases.

Certifications

Mandatory

ITIL Foundation Certification

Preferred / Good to Have

ITIL Intermediate / Managing Professional

Six Sigma Yellow or Green Belt

ISO 9001 Internal Auditor / Practitioner

ISO/IEC 20000 Foundation or Practitioner

Key Competencies

Service Delivery Excellence

Process Analysis & Optimization

Continual Service Improvement (CSI)

Quality, Governance & Compliance

Automation & Operational Efficiency

Stakeholder & Client Management

• Report to the Operations Manager on daily matters

• Attend to walk-in residents and customers at the Town Council office

• Handle enquiries via calls, emails, online forms, and OneService platform

• Log, categorise, and route cases to relevant departments and contractors

• Assess urgency of cases and coordinate timely follow-up actions

• Ad-hoc duties as assigned
  

Requirements:

• Min Higher Nitec/Nitec/O Levels

• Min 2 years of relevant experience

• Experience working at/with Town Councils will be an advantage

• 5.5 days work week

• Salary up to $3000

• Able to start work within short notice
  

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Company Overview / Employee Value Proposition

Founded in 2000, PLG started modestly as a freight forwarding company and has grown to a company size of over 198 employees throughout Asia and Europe. We are a fast developing logistics provider operating in 20 locations over 11 countries. We provide customized and cost-effective integrated logistics solutions to our clients through comprehensive networks, operation excellence and professional personnel. Today, PLG owns a huge 700,000 square feet flagship logistics hub located next to Tuas Mega Seaport & operating in 6 other lease warehouse sites amounting to total 1.4 million square feet spaces We leverage our deep Asian expertise, strong established networks, strategic partnerships and customised technology-based integrated logistics solutions to fulfill demands even under uncertainty. Our dedicated people, agile thinking and multimodal solutions empower our customers to achieve operational efficiencies, cut costs, lower risk and focus on their core work. We are bravely seeking new frontiers and changing the way logistics operates in Asia and beyond. PLG – Asian Expertise, Global Connections.

Job Summary

Serve as the main point of contact for customers by managing inquiries, resolving issues, and ensuring customer satisfaction through professional communication and timely follow-up.

Responsibilities

• Handle customer inquiries and resolve issues through emails, calls, and messages to maintain positive customer relationships
• Enter and update customer and warehouse data accurately in management systems to ensure reliable records
• Generate and submit timely reports on inventory, orders, and billing to support operational transparency
• Coordinate with warehouse and logistics teams to verify accurate order fulfillment and shipment processes
• Prepare, review, and maintain documentation related to customer orders, billing, and inventory for accuracy and compliance
• Generate and review billing invoices and assist with inventory reporting to support financial accuracy
• Perform additional duties as assigned by supervisors to support team objectives

Preferred competencies and qualifications

• Minimum Nitec / Higher Nitec in Business Administration, Logistics & Supply Chain, or related fields
• Good interpersonal and communication skills demonstrated through effective customer interaction
• Ability to start work immediately or within short notice

Other Information

• Company transport provided to and from Joo Koon MRT Station

A Food Service Team Leader is responsible for overseeing and directing the food service team, ensuring smooth and efficient operations while maintaining high customer service standards. They manage staff, handle customer interactions, and ensure compliance with relevant regulations and company policies.

Key Responsibilities:

• Team Management: Lead, train, and supervise food service staff, including assigning tasks, managing schedules, and addressing performance issues.
• Customer Service: Provide excellent customer service, resolving issues and complaints in a professional and timely manner.
• Operational Management: Ensure smooth operation of the food service area, including inventory management, quality control, and adherence to hygiene and safety standards.
• Compliance: Maintain compliance with relevant regulations, company policies, and industry standards.
• Staff Development: Provide ongoing training and development opportunities for team members.
• Communication: Communicate effectively with staff, management, and customers.
• Problem Solving: Address and resolve issues that may arise during service.
• Performance Management: Evaluate and provide feedback to team members on their performance.
• Sales: Assist in maximizing sales and profits through effective service and menu recommendations.

Example Duties:

• Welcoming Customers: Providing a positive and welcoming experience for all customers.
• Resolving Customer Complaints: Handling customer complaints in a professional and efficient manner.
• Training Staff: Providing training on customer service, food preparation, and safety procedures.
• Maintaining Inventory: Ensuring adequate stock levels of food and supplies.
• Enforcing Hygiene Standards: Maintaining a clean and hygienic environment.
• Supervising Service: Ensuring that food is prepared and served according to standards.
• Addressing Emergencies: Responding effectively to any emergencies that may arise.
• Managing Payroll and Manpower: Overseeing the payroll and manpower budget for the team.

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• Ensure all raw materials are labelled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to the kitchen’s food handling Standard Operating Procedure
• Ensure the kitchen's surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Requirements

• Able to carry 10kg load
• Able to stand for at least 8 hours

Assist daily back-of-house operations, ensuring smooth service, guest satisfaction, and operational efficiency. Supervise kitchen staff, maintain service standards, enforce hygiene and safety protocols, and support the development of a high-performing team.

Responsibilities

• Prepare and cook menu items at a consistently high standard, focusing on your assigned station.
• Mentor and guide junior chefs, encouraging skill development, accountability, and a growth mindset.
• Ensure all dishes are prepared according to recipes, presentation standards, and portion control guidelines.
• Assist in maintaining kitchen efficiency, workflow, and organization at your station.
• Collaborate with Sous Chefs to improve recipes, menu offerings, and operational processes.
• Monitor stock levels at your station, assist in inventory management, and minimize waste.
• Adhere to health, safety, and sanitation regulations, maintaining a clean and safe working environment.
• Support the kitchen team during busy periods, stepping in to assist other stations as needed.

Requirements

• Proven experience as a Chef de Partie, preferably in a senior or lead role.
• Culinary diploma or equivalent qualification.
• Strong knowledge of Japanese cuisine and other relevant culinary techniques is highly advantageous.
• Ability to lead, mentor, and motivate junior staff.
• Excellent time management, communication, and teamwork skills.
• Experience in high-volume kitchens is a plus.

Company Snapshot

1. Industry – Global Oil & Gas Industry

2. Company size – 1-50 employees

3. Working Hours – Mondays to Fridays

4. Dress code – Casual smart

Job Highlights

1. Career advancements within the Group

2. Continual & extensive internal & external learning provided

3. Software & process driven work culture

4. Team work environment with passion to deliver great customer service

Job Description

1. Report to Business Development Manager/Head

2. To manage daily course enquiries & bookings from our clients in super efficient & friendly manner

3. To manage delegates’ onsite training registration processes from start to end of course with a big heart & a big smile

4. Perform all assigned duties in full compliance with the Group’s approved software driven work processes

Job Requirements

1. Holder of Diploma/Degree in either Hospitality, Secretarial, HR, Training Management

2. We are looking for a personality who enjoys meeting people & passionate in providing great customer service

3. Minimum 2 years working experience in a customer centric organisation

4. Good interpersonal skills & a team player

5. Proficient in English

Responsibilities:

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements:

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

6 months
Central
up to 4.5k

Operations

• Assist the Manager to supervise a team of ground operations staff
• Ensure smooth operation of direct admission, air evacuation, management of patient medical appointments and all patient liaison services
• Review existing work processes/workflows, and propose continuous improvement to the processes/workflows
• Develop and implement new operational workflows to support the department’s work
• Manage and co-ordinate appointments of VVIP/VIP with the respective internal stakeholders to ensure that the whole medical journey is seamless
• Host VVIP/VIP visitors and coordinate the visit with all the stakeholders involved to ensure the visit goes smoothly
• Perform frontline counter duties at times
• On rotation for 24/7 on-call duties

Team Development

• Provide On-Job Training(OJT) to new colleagues as assigned
• Coach and mentor ground team
• Develop and refine training materials and manuals
• Assist Assistant Manager/ Manager to organize roll-calls and briefing sessions
• Be an effective lead to promote collegiality and teamwork within the department and hospital

Service Quality

• Assist Assistant Manager/ Manager to attend to complaints
• Investigate complaints and incidents
• Analyze service issues and proactively develop effective solutions to solve operational and systemic problems
• Write written replies to complainants
• Conduct quality audits to ensure high service standards and adherence to procedures and guidelines
• Actively participate as a member or team lead in quality improvement projects at department/division/hospital level

Administrative and Support Functions

• Responsible for managing fixed assets and equipment of the department (phone, IT systems)
• Ensure equipment are working and liaise with the vendors or internal departments to resolve issues expeditiously to ensure minimal downtime
• Troubleshoot any technical problems encountered by the team
• Support in the collation of operational and management reports generate accurate statistics for management’s decision making
• Ensure all documents and data are properly stored, filed and disposed of in accordance to hospital’s data governance polices

General

• Participate in hospital-level projects and workgroups
• Organize meetings, write meeting minutes and follow-up on meeting action points at department/division/hospital level
• Participate in emergency planning exercise and render support in any hospital emergency or incidents when required
• Assist to carry out any other duties assigned 

Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820

Responsibilities

• Preparation of food and drinks such as set meals, mee rebus, curry noodles...
• Ensure the food quality standard meets expectations consistently.
• Prepare sufficiently before peak periods such as right stock levels for foods and beverages
• Responsible for stall opening, closing procedures, daily food preparation & duties assigned to meet the standard and quality set by the company
• Inspect supplies, equipment, and work areas to ensure conformance to established standards, i.e SOP, Hygiene and Safety Practices
• Deliver high standards of Customer Service during order taking, cashiering, food presenting etc.
• Serve customers with a smile.
• Good personal hygiene and grooming.
• Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices.

Requirements

• Customer service-oriented & team player
• Able to work on weekends and public holidays
• Able to stand for long hours at the counter
• Able to carry at least 10KG load

Job Description

• Industry/ Organization Type: Manufacturing (Home Appliances)
• Position Title: Service Technician
• Working Location: Ubi
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $3,300 + HP Allowance + Transport Allowance + Service Commission + OT + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide after-sales service, troubleshooting, maintenance, and installation of our home kitchen products at customer locations.
• Maintain enough spare parts in your vehicle for service jobs.
• Conduct basic user training for customers.
• Prepare and explain service reports to customers after each visit.
• Represent the company in a professional manner as a frontline staff member.
• Work together with both internal and external team members.
• Follow up on outstanding service issues promptly.
• Provide necessary service and assistance as directed by the company.
• Manage and keep track of spare parts.

APPLY NOW!!!

• NiTEC, HiTEC, Diploma, or equivalent in Engineering (Electrical, Electronic, Mechanical, or related fields).
• 1-2 years of experience servicing home appliances preferred
• Ability to read and understand blueprints and technical drawings.
• Knowledge of mechanical and electrical schematics is an advantage.
• Able to troubleshoot and solve mechanical and electrical issues.
• Experience in gas water heaters or possession of a Gas Service Worker License (LGSW) is an advantage.
• Must have a valid Class 3 driving license.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78159 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Funeral Service Assistant

Job Summary

You will assist in the collection, transport, and preparation of deceased bodies and coffins, drive company funeral hearse / vehicles, conduct funeral services, guide bereaved families, and maintain company vehicles and premises.

Responsibilities

• Assist in collecting and transporting deceased persons safely and respectfully
• Assist in preparing coffins and encoffin processes to ensure proper handling
• Assist in delivering caskets to funeral wake locations accurately and on time
• Conduct funeral services and provide guidance and support to bereaved families throughout the process
• Drive funeral hearses and company vehicles safely according to schedules and routes
• Maintain cleanliness and tidiness of company vehicles, equipment, and premises to uphold professional standards
• Assist in collecting and transferring ashes and support sea burial and garden scattering services as required
• Perform other ad hoc duties as assigned to support funeral operations

Required competencies and certifications

• Minimum N Levels or equivalent education
• Valid Class 3/3A driving license
• Ability to work shifts and overtime as needed
• Positive attitude and courteous manner in all interactions

Preferred competencies and qualifications

[None stated]

Other Information

• Salary Range: $2,500 – $3,500 per month inclusive of allowances and incentives
• Work schedule: 6 days per week

Job Description

• Industry/ Organization Type: Manufacturing (Home Appliances)
• Position Title: Customer Service Officer (Call Centre)
• Working Location: Ubi
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $3,300 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide excellent customer support for calls and walk-ins, promoting products and spare parts.
• Schedule daily services and repairs for technicians.
• Collect service fees, track unpaid bills, and follow up on payments.
• Update service records with customer service systems and prepare Quality Claims Reports (QCR).
• Monitor parts and products under QCR until the replacement part arrives.
• Follow up with Quality Assurance (QA) on any service-related quality issues.
• Organize Customer Service Department files and records.
• Maintain showroom neatness and a cozy atmosphere.
• Advise customers on product ranges, service fees, and promotions.
• Maintain high service standards and achieve set Key Performance Indicators (KPIs).

APPLY NOW!!!

• Minimum NITEC in any field or equivalent.
• 1-2 years of experience in customer service or a call centre.
• Good interpersonal and communication skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #73805 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Restaurant
• Position Title: Service Crew
• Working Location: Island wide
• Working Hours: 6 days (11am – 10pm)
• Salary Package: Basic salary up to $2,150 + OT
• Duration: Permanent Role

Key Responsibilities

• Provide good customer service
• Take and serve orders to customers
• Clear and clean tables
• Maintain restaurant hygiene and cleanliness
• Help with inventory management
• Willing to travel to different locations as needed

APPLY NOW!!!

• At least 2–3 years of experience in the Food & Beverage (F&B) industry
• Familiar with Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #75771 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• Ensure all raw materials are labelled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to the kitchen’s food handling Standard Operating Procedure
• Ensure the kitchen's surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Requirements

• Able to carry 10kg load
• Able to stand for at least 8 hours

Responsibilities

• Preparation of food and drinks such as set meals, mee rebus, curry noodles...
• Ensure the food quality standard meets expectations consistently.
• Prepare sufficiently before peak periods such as right stock levels for foods and beverages
• Responsible for stall opening, closing procedures, daily food preparation & duties assigned to meet the standard and quality set by the company
• Inspect supplies, equipment, and work areas to ensure conformance to established standards, i.e SOP, Hygiene and Safety Practices
• Deliver high standards of Customer Service during order taking, cashiering, food presenting etc.
• Serve customers with a smile.
• Good personal hygiene and grooming.
• Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices.

Requirements

• Customer service-oriented & team player
• Able to work on weekends and public holidays
• Able to stand for long hours at the counter
• Able to carry at least 10KG load

Shipping company (Freight Forwarding)

Role : Customer Service Executive

Monday to Friday, 8.30am to 5pm

$3500 to $4000 + VB

Work location: Jalan Bukit Merah

Duties and Responsibilities:

1. Ensure timely and accurate handling of cargo, conduct billings input, statement reconciliation and payment/outstanding collection

2. Liaise with shipping lines, ground handling agents, and other service providers to secure cargo space and negotiate rates

3. Prepare and process airway bills, shipping documents, and customs clearance paperwork in compliance with regulations

4. Resolve customs clearance problems or transportation disruptions

5. Ensure adherence to safety and security procedures in the handling and transportation of ocean cargo

6. Maintain accurate records of shipments, expenses, and operational activities for reporting and analysis

7. Monitor schedules, track shipments, and provide regular updates to customers regarding the status of their cargo

8. Contribute to process improvement initiatives and assist in implementing new technologies or systems to enhance efficiency

9. Stay informed about industry trends, regulations, and best practices to optimize air freight operations

Responsibilities:

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Job Responsibilities:

• Interface with customer and optimizing quality of service, business growth and customer satisfaction
• Focal point to coordinate for day-to-day activities between stakeholders to achieve smooth transactions and build excellent working relationships
• Handling local & overseas as well as internal and external customer enquiries, addressing concerns and offer solutions
• Serve as backup to internal support group
• Set up customer database, process bookings and executes pertinent orders
• Manage shipping documentation (import/export) formalities efficiently to ensure absolute accuracy and compliance of procedures
• Responsible for maintaining timely tracking status accuracy and schedules for all jobs
• Prepare quotations
• Maintaining internal/external KPIs and SOPs to meet customer requirements
• Any other ad-hoc additional functions mandated by Management

Skills / Requirements:

• Import/Export experience in freight forwarding with leadership experience will be an advantage
• Ability to work in a fast-paced and deadline-driven office environment
• Knowledge of Import/Export regulations and documents
• Ability to multi-task, prioritize, and manage time effectively
• Understanding of profitability and loss and how to plan to drive growth
• Exceptional customer service and follow up skills
• Responsible for booking, customs clearance, communication with foreign agents.
• Coordinate with overseas and local branch for operation and rate issues.
• Develop new business from existing customers to increase business volume and contribute to profits of the company
• Required to liaise with Mandarin speaking stakeholders from overseas, proficient in Mandarin will be beneficial
• Proficient in Microsoft Office Applications
• 5.5 days work week, 9am - 6pm (Mon - Fri) 9am - 1pm (Sat, work from home)

[Job ID: 1507796]

Responsibilities:

• Respond to scheduled and unscheduled maintenance service requests in line with service agreements
• Troubleshoot, diagnose, and repair system faults at customer premises
• Supervise and ensure quality of subcontractors’ maintenance work
• Provide technical support to internal teams as required

Requirements:

• Minimum 1–2 years of experience in servicing and maintaining alarm, card access, and CCTV systems
• Ability to troubleshoot system abnormalities independently and on-site
• Relevant certifications such as Building Construction Safety Supervisor, Work-at-Height, or Risk Management are an added advantage
• Possession of a Class 3 driving licence is an added advantage

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)

EA Personnel Registration Number: R23115805

EA License No.: 07C5771

Customer Service / Sales Coordinator (After Sales Support) (ID6106)
Location: Pioneer
Working Hours: Monday – Friday, 9 AM – 6 PM
Salary: $2,800 – $3,500

Job Scope:
• Handle customer service and sales coordination duties
• Follow up closely with clients after sales to ensure satisfaction
• Manage customer enquiries, feedback, and complaints in a timely manner
• Coordinate with internal teams (sales, production, logistics) to ensure smooth order fulfillment
• Prepare and update sales records, quotations, and reports
• Maintain good long-term customer relationships
• Support sales team in administrative and coordination tasks
• Ensure all after-sales issues are resolved efficiently and professionally