Total 2,870 Customer Service / Call Centre job vacancies

Customer Service Officer | Funeral Service

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Customer Service Executive
Salary: $2,500 - $3,200
Working Days: 5 Days (Rotating)
Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public Holidays 12pm - 5pm
Working Location: Jurong East / Yishun / Tampines / Hougang

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Requirement

• At least 1 year of experience in customer service 

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Key Responsibilities

• Handle customer enquiries and issues (internal and external) via phone and email, providing accurate and complete information
• Ensure proper follow-up and resolution of cases within established Service Level Agreements (SLAs)
• Coordinate with internal stakeholders to investigate and resolve operational or system-related issues
• Provide support for corporate digital banking platforms
• Guide and educate customers on product features and system navigation
• Support enquiries, clarifications, and rejections relating to digital banking forms
• Handle inbound calls from internal stakeholders such as Relationship Managers (RMs), Assistant Relationship Managers, and Branches
• Adhere to internal procedures and service standards at all times
• Maintain a professional, empathetic, and customer-focused attitude
• Deliver consistent, high-quality service to achieve strong customer satisfaction
• Perform any additional duties as assigned

Requirements

• Diploma or Degree holder
• Minimum 1 year of banking experience, preferably in a customer service or corporate banking support role
• Good knowledge of corporate banking products and services
• Excellent written and verbal communication skills
• Ability to multi-task and work independently in a fast-paced environment
• Good analytical and problem-solving skills
• Positive attitude with strong sense of ownership and accountability
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

Interested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities

• Deliver a warm, genuine welcome to every guest and ensure exceptional dining experiences from arrival to farewell.
• Manage reservations, seating arrangements, and guest flow to optimize service efficiency and comfort.
• Recognize and anticipate the preferences of regular guests and VIPs, adding personal touches to enhance satisfaction and loyalty.
• Coordinate closely with service and kitchen teams to ensure smooth communication and timely service delivery.
• Handle guest inquiries, feedback, or special requests with professionalism, tact, and prompt resolution.
• Support restaurant events or special functions, ensuring all front-of-house standards reflect the restaurants premium brand image.

Requirements

• Prior experience in guest relations, hospitality, or fine-dining service preferred.
• Strong communication and interpersonal skills, with a passion for delivering exceptional hospitality.
• Well-groomed, attentive to detail, and able to work in a dynamic, service-oriented environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Office Indoor Customer Service
 
Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm
Salary: Basic $2200 to $2600
Address: Joo Koon

Requirements

• At least diploma

Job scope

• Answer call
• Issue sales order
• Reply email
• Prepare quotation

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Our client is a logistics and supply chain solutions provider. Due to their current expansion plan, they are looking for CS Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities

• Process customer orders and delivery orders through electronic systems and manual entry, ensuring accuracy in product details and specifications.

• Coordinate with internal teams and external stakeholders to ensure smooth order fulfilment and timely resolution of operational issues.

• Monitor inbound and outbound logistics activities, ensuring accurate inventory handling and timely distribution to stores.

• Maintain and update operational data, including order volumes, adjustments, delays, and delivery exceptions.

• Prepare regular reports, including service performance, billing, and monthly management reports for analysis and finance review.

• Perform system transactions (e.g., Post Goods Issue) and maintain proper documentation, filing, and record accuracy.

Requirements

• Min Diploma in relevant field

• Min 3–5 years of experience in trading, retail, or logistics operations
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
R23115141(Tan Su Yee)

Manage claims recovery cases and ensure recovery targets are achieved

Contact policyholders daily to gather information and guide them through third-party claim submissions

Use strong communication and persuasion skills to encourage successful claim recovery follow-through

Handle inbound and outbound calls in accordance with standard operating procedures

Maintain accurate tracking, documentation, and follow-up records for all call activities and case outcomes

Ensure compliance with internal policies, business controls, and regulatory requirements

Identify and escalate operational or compliance risks where necessary

Stay updated on industry regulations, compliance requirements, and emerging risks relevant to claims handling

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

L3 EUC with System Engineer SCCM experience

JD:

• Experience handling Executive/C-Level Support
• Experience with supporting Windows 10/11 and MacOS
• Experience with Microsoft 365 and Windows Administration
• Experience with scripting (PowerShell)
• Experience with running AV event / conference room support
• Exposure to Citrix Cloud/XenDesktop/XenApp
• Exposure to Microsoft Azure Administration (endpoint/exchange/VDI)
• Exposure to ticket queue management (ServiceNow)
• Exposure to Intune and JAMF Device Management
• Collaborate effectively with the infrastructure engineering teams and the business
• Excellent verbal and written communication skills
• Strong ownership experience with a track record of delivering results
• Bachelor’s degree

We’d Love If You Had

• Trading floor support experience
• VMware knowledge or experience
• Experience with Windows Server 2019

Job Description

• Industry/ Organization Type: Medical Aesthetic/ Skincare
• Position Title: Front Desk Customer Service Officer
• Working Location: Orchard/ Novena (near MRT)
• Working Hours: 5.5 Days, Mon – Fri (10am – 8pm), Sat (10am – 5pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle incoming calls and enquiries, provide accurate information to patients in a friendly and professional manner.
• Manage patient registration, update personal details, and maintain proper filing/ records.
• Scheduling of patient appointments.
• Perform cashiering duties, process payments, and issue receipts accurately.
• Support dispensary operations by preparing/ dispensing clinic products and medications.
• Maintain inventory by sorting, counting, replenishing stock, and ensuring the dispensary area remains clean and organized.
• Assist with purchase orders and delivery orders, including receiving items and supporting stock take activities.

APPLY NOW!!!

• Minimum GCE O-Level.
• Prior experience in a clinic, receptionist, cashier, or similar customer-facing role preferred.
• Good interpersonal and communication skills.
• Able to multitask, work independently and as part of a team, and perform well in a fast-paced environment.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81949 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Attend to patient’s queries and help patient to navigate through our healthcare system.
• Provide special assistance such as wheelchair to patient as and when required.
• Observe and tag fall risk patients, issue facemask and measure temperature for patients with flu and fever.
• Promote and educate patient on the use of Self-Service Kiosk and mobile applications.
• Assist or perform height, weight and blood pressure measurement on patients when required.
• Assist patient with way-finding and general enquiries.
• Assist eligible-patient in completing medical questionnaire.

Requirements:

• Minimum N / O / A / Diploma in any courses
• No exp needed, training provided

North / Central / North-east locations

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Role: Counter Service (Part Time) x 2

Industry: Food and Beverage (Halal Ingredients)

1.Marina One x 2

10.30am - 4pm (Mon - Fri)
$ 1200, 30mins break

11am - 3pm (Mon - Thurs)
$ 800, no break

2.Fusionopolis
10.30am - 2.30pm (Mon - Thurs)
$ 800, no break

3.CIMB Plaza
9am - 4pm (Mon - Fri)
$ 1700, 30 mins break

4.Plaza 8 @ Changi Business Park x 2
7am - 3pm (Mon - Fri)
$ 2000, 30 mins break

10.30am - 2.30pm (Mon - Thurs)
$ 800, no break

Requirements:

• Training provide

Responsibilities:

• Handle day-to-day operations according to SOP
• Provide friendly customer service
• Plating food for counter service
• Cooking and mixing rice
• Kitchen preparation work and mise en place
• Stock-taking
• Replenishing required ingredients
• Cleaning and washing all used service / kitchen tools, equipment and workstations
• Sweeping and mopping
  

Tai Jia Seng Reg No: R26159755

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Service Crew

Are you passionate about delivering an exceptional dining experience? Chao Niu Hotpot is hiring service crew members to join our energetic team! Be part of an exciting environment and contribute to the success of one of Singapore’s most popular hotpot destinations.

Key Responsibilities:

• Greet and assist guests in a friendly manner.
• Provide timely and accurate service when taking food orders.
• Maintain a clean and pleasant dining environment.
• Efficiently clear tables and turnover seating areas.

Requirements:

• Positive attitude and excellent customer service skills.
• Ability to work in a fast-paced environment.
• Team player with strong communication skills.
• Physical ability to stand and carry trays.
• Prior experience in F&B service is preferred.

Benefits:

• Highly competitive monthly salary.
• Flexible working arrangment.
• 5day work week.
• Opportunities for career growth and development.
• Fun and vibrant team environment.
• Monthly service bonus.
• Staff meals provided.

Monthly Salary: UP to $3200 (Negotiable)

Working Address: 30 E Coast Rd, #01-12/13 V Mall, Singapore 428751

Working hours: 5.5 days work / 44 hours per week

Responsibilities and Duties:

• Lead and supervise the service team during shifts to ensure smooth operations

• Provide excellent customer service and create a welcoming dining atmosphere

• Assist in staff training and maintaining service standards

• Manage table assignments, reservations, and guest flow efficiently

• Coordinate with the kitchen to ensure timely and accurate food service

• Uphold hygiene, safety, and restaurant policies at all times

Qualification and Requirements:

• Prior experience in F&B or hospitality, preferably in Italian or casual dining concepts

• Strong communication and leadership skills

• Positive, energetic, and guest-oriented personality

• Ability to work effectively in a fast-paced environment

Benefits:

• 44 hours per week

• Staff meal provided

• Uniform (logo T-shirt) provided

• Medical reimbursement (capped at SGD 400 annually)

• Vibrant working environment with early evening closure
  

Nextbeat Singapore Pte. Ltd.

EA License Number: 22C1267

EA Personnel No: R22110252

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe.

We are seeking a Service Crew member who brings warmth, attentiveness, and efficiency to the guest experience.

Job Responsibilities

• Welcome, seat, and serve customers with a friendly attitude.
• Guide customers through the menu, take accurate orders, and make recommendations.
• Serve food and beverages in a timely manner.
• Maintain cleanliness of tables and dining area.
• Handle payments and customer inquiries.
• Support opening/closing duties and team operation.

Job Requirement

• Prior café, brunch or modern casual dining settings experience preferred.
• Ability to multi-task efficiently while working in fast-paced environment.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Ability to work flexible hours/shift, including weekends and public holidays.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.

1.         Provide a positive customer experience with fair, friendly, and courteous service.

2.         Handle phone calls for reservations and enquiries.

3.         Greet and direct guest to designated room.

4.         Record orders, serve food and beverages.

5.         Input orders into point-of-sales system.

6.         Provide basic technical support (mic checks, karaoke system checks).

7.         Maintain a safe and clean environment.

8.         Ability to work unsupervised and produce quality work.

9.         Communicate effectively with team members and management.

10.      Ensure a neat and tidy appearance.

11.      All other ad-hoc duties assigned by superior.

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

1.         Provide a positive customer experience withfair, friendly, and courteous service.

2.         Handle phone calls for reservations and enquiries.

3.         Greet and direct guest to designated room.

4.         Record orders, serve food and beverages.

5.         Input orders into point-of-sales system.

6.         Provide basic technical support (mic checks, karaoke system checks).

7.         Maintain a safe and clean environment.

8.         Ability to work unsupervised and producequality work.

9.         Communicate effectively with team members and management.

10.      Ensure neat and tidy appearance.

11.      All other ad-hoc duties assigned by superior.

Responsibilities:-

•        Identification, maintenance and replacement of electronic equipment and computers.

•        Liaise with government agency on return and collection of faulty or repaired equipment.

•        Tracking and recording the fault patterns and trends for monthly progress reporting to government agency.

•        Provide guidance to general public on the use of on-site equipment such as Fee Collection Terminals.

Requirements:- 

• Possess certificate in NITEC/Electrical/Electronic without work experience needed

• Able to work rotating shifts (4 day work week)

• Working location at Tuas and Woodland

Service Engineer

• Working Location: Ubi (Office), Island-wide project sites
• Working Time: 5 Days, 9am - 6pm
• Salary: $3,000 - $3,500

Roles & Responsibilities

• Perform installation and maintenance of monitoring instruments for construction sites, ensuring equipment operates reliably and improvements are implemented to support site monitoring needs.
• Responsibilities
• Install monitoring instruments and perform maintenance tasks to ensure system functionality on construction sites
• Manage and resolve maintenance issues to minimize equipment downtime
• Interpret technical drawings and data to troubleshoot defects and execute repair work accurately
• Conduct routine preventive maintenance to sustain equipment performance and reliability
• Record equipment performance data for assigned monitoring lines to track operational status
• Document diagnoses and details of defective products to support quality control and repair processes
• Identify opportunities for equipment setup improvements and implement corrective actions to enhance system efficiency
• Take initiative to propose and apply continuous improvements in maintenance processes and equipment handling
• Perform site visits outdoors to inspect and maintain monitoring systems

Requirements

• Diploma / Higher Diploma in Engineering or related field
• Possess a valid Singapore Class 3 driving license

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

Service Engineer (OJT/ CNC repair/ Aerospace/ West 4.8K)

Company Highlight

• Work with top-tier global clients in Aerospace industry.
• Based at office (Bukit Batok), travel to client site is fully claimable.
• Full time job with stability - Basic + AWS + VB
• Long-term Career Growth: chance to Spain for job training on 2nd year

Job Scope

• We install, troubleshoot, service, and perform annual preventive maintenance and calibration of these machines.
• Learning on DANOBAT - Aerospace shaft grinding.

Requirement

• Capable of supporting equipment assembly tasks and refining process standards.
• Education: Diploma or Degree in Electrical, Mechanical, Materials, Manufacturing, or related engineering fields.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at winnie.chen(at)manpower.com.sg

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Provide technical and product support to customers, ensuring timely issue resolution and high customer satisfaction

Gather customer feedback on product quality, delivery, and service performance, and share insights with internal teams

Work closely with cross-functional departments to improve customer satisfaction and service quality

Follow company and customer compliance, quality, and workplace safety requirements

Maintain good housekeeping and safe work practices at both company and customer sites

Perform failure analysis on defective products and prepare clear investigation reports

Identify product defects accurately and support corrective actions

Lead defect containment and crisis response activities during quality issues

Escalate critical issues promptly and support resolution plans

Carry out operational and on-site tasks as assigned after training

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

• Hotel-based role | Full-time | Singapore

• AWS + VB + Quarterly sales incentive

• Medical & dental benefits
  

What you’ll do:
• Support daily bar/restaurant operations
• Provide warm, attentive and personalized guest service
• Serve food & beverages professionally with product knowledge
• Anticipate guest needs and enhance overall dining experience
• Ensure smooth operations within your assigned section

What we’re looking for:
• Passion for Food & Beverage and guest service
• Enjoy interacting with guests in a hospitality setting
• Experience in restaurant or hotel environment is an advantage
• Willing to work shifts, weekends & public holidays

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

Key Responsibilities:

• Handle incoming calls, messages, and emails from customers.
• Follow up with existing customers to ensure satisfaction and repeat business.
• Process and track orders, returns, and exchanges.
• Update payments and generating basic report
• Maintain accurate customer records and update CRM system.
• Resolve complaints promptly and professionally.
• Support sales team with account management and event coordination when needed.
• Have basic knowledge of shoppee and lazada

Requirements:

• Minimum GCE ‘O’ Level / Diploma or equivalent.
• 1–2 years of experience in customer service or sales support preferred.
• Good communication and interpersonal skills.
• Able to multitask and work under pressure.
• Proficient in Microsoft Office and basic computer skills.
• Able to use microsoft excel with function like vlookup

Skills Needed:

• Communication Skills – clear, polite, and confident in both spoken and written communication.
• Problem-Solving Skills – ability to handle customer issues calmly and effectively.
• Organizational Skills – able to manage multiple tasks and maintain accurate records.
• Relationship Management – able to build trust and rapport with customers.
• Teamwork – able to coordinate with sales, marketing, and operations teams.

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe. We are a growing hospitality group preparing to launch the first local outlet of a renowned international café concept known for its specialty coffee, seasonal menus, and modern ambiance.  This launch marks a strategic expansion of our diverse F&B portfolio, we aim to deliver quality, consistency, and innovation at every customer touchpoint.

We are seeking a Front of House with a primary focus on cashiering and takeaway pastry packing, playing a key role in delivering smooth transactions and well-represented takeaway orders.

A) Job Responsibilities
·      Operate POS system accurately to process customer orders and payments.

·      Handle cash, card, and digital payments responsibly and in accordance with company procedures.

·      Pack takeaway pastries items and accurately according to order requirements.

·      Ensure packaging standards, and presentation for takeaway orders.

·      Coordinate with kitchen, bakery, and service teams to ensure timely preparation and handover of takeaway orders.

· Support opening and closing duties, including cash reconciliation and stock checks when required.

·      Provide support to the service team as needed to ensure smooth daily operations.

B) Job Requirement
·      Prior experience in cashiering, café, or F&B environment preferred.

·      Comfortable handling cash and POS systems with accuracy.

·      Able to work efficiently in a fast-paced environment with attention to detail.

·      Positive attitude and willingness to learn.

·      Ability to work flexible hours/shift, including weekends and public holidays.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.

Company Overview

Techwing, founded in 2002 and headquartered in Korea, leads in semiconductor test handler solutions. The Singapore branch supports Asia with on-site technical services and collaboration, delivering innovative semiconductor equipment and solutions worldwide.

Job Summary

Join TECHWING INC. SINGAPORE BRANCH as a Field Service Technician/Engr to maintain and repair advanced semiconductor inspection equipment, delivering exceptional technical support and service to clients across the region.

Responsibilities

• Perform on-site maintenance and troubleshooting of semiconductor inspection equipment to ensure optimal operation and minimize downtime
• Deliver technical support and guidance to clients, resolving issues promptly to maintain high customer satisfaction
• Maintain detailed and accurate records of all service activities and equipment performance reports for quality assurance and continuous improvement
• Collaborate with the technical team to share knowledge, best practices, and improve service delivery
• Adhere strictly to safety protocols and industry regulations to ensure a safe working environment
• Work independently and as part of a team to meet service objectives and client needs
• Travel to client sites as required to provide timely on-site support

Preferred competencies and qualifications

• Formal technical qualification in a relevant field such as electronics or engineering
• 1 to 3 years of relevant experience in technical maintenance or field service roles (Fresh Grad encouraged)
• Strong troubleshooting and problem-solving skills demonstrated through hands-on equipment repair and maintenance
• Excellent customer service orientation and effective communication skills to engage with clients professionally
• Willingness and ability to travel for on-site assignments

Other Information

Benefits

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Ongoing training and development opportunities