Total 275 Customer Service / Call Centre job vacancies

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe.

We are seeking a Service Crew member who brings warmth, attentiveness, and efficiency to the guest experience.

Job Responsibilities

• Welcome, seat, and serve customers with a friendly attitude.
• Guide customers through the menu, take accurate orders, and make recommendations.
• Serve food and beverages in a timely manner.
• Maintain cleanliness of tables and dining area.
• Handle payments and customer inquiries.
• Support opening/closing duties and team operation.

Job Requirement

• Prior café, brunch or modern casual dining settings experience preferred.
• Ability to multi-task efficiently while working in fast-paced environment.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Ability to work flexible hours/shift, including weekends and public holidays.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.

1.         Provide a positive customer experience with fair, friendly, and courteous service.

2.         Handle phone calls for reservations and enquiries.

3.         Greet and direct guest to designated room.

4.         Record orders, serve food and beverages.

5.         Input orders into point-of-sales system.

6.         Provide basic technical support (mic checks, karaoke system checks).

7.         Maintain a safe and clean environment.

8.         Ability to work unsupervised and produce quality work.

9.         Communicate effectively with team members and management.

10.      Ensure a neat and tidy appearance.

11.      All other ad-hoc duties assigned by superior.

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

1.         Provide a positive customer experience withfair, friendly, and courteous service.

2.         Handle phone calls for reservations and enquiries.

3.         Greet and direct guest to designated room.

4.         Record orders, serve food and beverages.

5.         Input orders into point-of-sales system.

6.         Provide basic technical support (mic checks, karaoke system checks).

7.         Maintain a safe and clean environment.

8.         Ability to work unsupervised and producequality work.

9.         Communicate effectively with team members and management.

10.      Ensure neat and tidy appearance.

11.      All other ad-hoc duties assigned by superior.

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe. We are a growing hospitality group preparing to launch the first local outlet of a renowned international café concept known for its specialty coffee, seasonal menus, and modern ambiance.  This launch marks a strategic expansion of our diverse F&B portfolio, we aim to deliver quality, consistency, and innovation at every customer touchpoint.

We are seeking a Front of House with a primary focus on cashiering and takeaway pastry packing, playing a key role in delivering smooth transactions and well-represented takeaway orders.

A) Job Responsibilities
·      Operate POS system accurately to process customer orders and payments.

·      Handle cash, card, and digital payments responsibly and in accordance with company procedures.

·      Pack takeaway pastries items and accurately according to order requirements.

·      Ensure packaging standards, and presentation for takeaway orders.

·      Coordinate with kitchen, bakery, and service teams to ensure timely preparation and handover of takeaway orders.

· Support opening and closing duties, including cash reconciliation and stock checks when required.

·      Provide support to the service team as needed to ensure smooth daily operations.

B) Job Requirement
·      Prior experience in cashiering, café, or F&B environment preferred.

·      Comfortable handling cash and POS systems with accuracy.

·      Able to work efficiently in a fast-paced environment with attention to detail.

·      Positive attitude and willingness to learn.

·      Ability to work flexible hours/shift, including weekends and public holidays.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.

El-Fuego (halal western restaurant) at Changi Jewel is hiring.

• Provide courteous and efficient food and beverage services to the customers
• Ensure cleanliness and good ambient within the restaurant and have tables ready for dine-in customers
• Attend and respond to customers’ needs promptly and professionally
• Answer questions or make recommendations (new products, offers) to customers
• Assist in the serving of the menu-items to restaurant patrons at their seats
• To work closely and cultivate strong teamwork with all colleagues and ensure smooth operations
• Adhere to company’s standard operating procedures
• Any other ad-hoc duties and responsibilities as assigned

Requirements

• Entry level candidates are welcomed
• Willing to commit on weekends and public holidays
• Strict sense of hygiene and safety standards
• Provides good Customer Service
• Basic language skills

Working locations: Changi Jewel

• Hotel-based role | Full-time | Singapore

• AWS + VB + Quarterly sales incentive

• Medical & dental benefits
  

What you’ll do:
• Support daily bar/restaurant operations
• Provide warm, attentive and personalized guest service
• Serve food & beverages professionally with product knowledge
• Anticipate guest needs and enhance overall dining experience
• Ensure smooth operations within your assigned section

What we’re looking for:
• Passion for Food & Beverage and guest service
• Enjoy interacting with guests in a hospitality setting
• Experience in restaurant or hotel environment is an advantage
• Willing to work shifts, weekends & public holidays

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

Flexi Part-Time Crew - Join Our Friendly Team!

Do you have a warm smile and a knack for making people feel welcome? We're looking for friendly and enthusiastic individuals to join our team as a Flexi Part-Time Crew member. If you're looking for a job where you can make a genuine connection with people while enjoying a flexible schedule, this is the perfect opportunity for you.

What You'll Do

• Create a welcoming atmosphere: Greet guests with a warm, friendly smile and ensure they feel right at home from the moment they walk in.
• Provide exceptional service: Anticipate guest needs, answer questions, and ensure every diner has a pleasant and memorable experience.
• Be a team player: Work alongside a supportive crew to keep our restaurant running smoothly, from daily opening and closing tasks to maintaining cleanliness.
• Help guests discover new favorites: Share your knowledge of our menu and promote exciting new dishes and specials.
• Keep things running smoothly: You’ll help with daily tasks like preparing the restaurant for guests, ensuring everything is clean and tidy, and assisting with dishwashing when needed.

Who We're Looking For

• Someone with a positive attitude and a friendly, cheerful demeanor.
• A team player who thrives in a fast-paced, high-energy environment.
• Someone who can commit to a minimum of 20 hours per week (e.g., 4 days at 5 hours per day) for at least 6 months.
• You should have a minimum GCE "N" or "O" Level, or a related customer service certificate.
• No experience is needed! We welcome fresh faces and will provide all the training you need. If you have experience in F&B or customer service, that's a plus!

The Perks

• Flexible schedule: We understand you have other commitments, so we offer a flexible part-time schedule that can work with your life.
• Staff discounts on our delicious food.
• Medical benefits and meal benefits.
• A fun and supportive team environment where you can learn and grow.

If you're ready to bring your energy and enthusiasm to a place where it’s valued, we encourage you to apply. We can't wait to meet you!

RESPONSIBILITIES & EXPECTATIONS

• Ensure high levels of customer satisfaction through excellent sales service.

• Maintain store condition and visual merchandising standards.

• Assist customers in enquires.

• Ensuring stock levels are well maintained.

• Ad-hoc duties as assigned.

REQUIREMENTS:

· No experience required.

· Good communication skills.

· Positive attitude and friendly.

· Team player.

· Willing to work weekend and holidays.

Monthly Salary: UP to $3000 (Negotiable)

Working Address: Orchard

Working hours: 6 day week |Straight shifts 12pm to 8pm or 4pm till 12am | 50 hours a week average.

Responsibilities and Duties:

• Greet and serve customers in a friendly and professional manner.

• Take and process orders accurately.

• Assist in preparing and serving food and beverages.

• Maintain cleanliness and hygiene in the dining and work areas.

• Handle customer inquiries and feedback politely and efficiently.

• Work collaboratively with team members to ensure smooth restaurant operations.

Qualification and Requirements:

• Previous experience in F&B or customer service is a plus.

• Good communication and interpersonal skills.

• Team player with a positive attitude.

• Willingness to work on weekends and public holidays.

Benefits:

• Incentive quarterly. 12 days annual leave. 

• Good medical benefits. 

• Meals and transport provided.

Nextbeat Singapore Pte. Ltd.

EA License Number: 22C1267

EA Personnel No: R22110252

1.         Provide a positive customer experience withfair, friendly, and courteous service.

2.         Handle phone calls for reservations andenquiries.

3.         Greet and direct guest to designated room.

4.         Record orders, serve food and beverages.

5.         Input orders into point-of-sales system.

6.         Provide basic technical support (mic checks, karaoke system checks).

7.         Maintain a safe and clean environment.

8.         Ability to work unsupervised and producequality work.

9.         Communicate effectively with team members and management.

10.      Ensure a neat and tidy appearance.

11.      All other ad-hoc duties assigned by superior.

Responsibilities

• Preparation of food and drinks such as set meals, desserts, cutting of fruits.
• Ensure the food quality standard meets expectations consistently.
• Prepare sufficiently before peak periods such as right stock levels for foods, dim sum, dessert etc.
• Responsible for stall opening, closing procedures, daily food preparation & duties assigned to meet the standard and quality set by the company
• Inspect supplies, equipment, and work areas to ensure conformance to established standards, i.e SOP, Hygiene and Safety Practices
• Deliver high standards of Customer Service during order taking, cashiering, food presenting etc.
• Serve customers with a smile.
• Good personal hygiene and grooming.
• Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices.

Requirements

• Customer service-oriented & team player
• Able to work on weekends and public holidays
• Able to stand for long hours at the counter
• Able to carry at least 10KG load

Responsibilities

• Preparation of food and drinks such as set meals, desserts, cutting of fruits.
• Ensure the food quality standard meets expectations consistently.
• Prepare sufficiently before peak periods such as right stock levels for foods, dim sum, dessert etc.
• Responsible for stall opening, closing procedures, daily food preparation & duties assigned to meet the standard and quality set by the company
• Inspect supplies, equipment, and work areas to ensure conformance to established standards, i.e SOP, Hygiene and Safety Practices
• Deliver high standards of Customer Service during order taking, cashiering, food presenting etc.
• Serve customers with a smile.
• Good personal hygiene and grooming.
• Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices.

Requirements

• Customer service-oriented & team player
• Able to work on weekends and public holidays
• Able to stand for long hours at the counter
• Able to carry at least 10KG load

Monthly Salary: UP to $2300 (Negotiable)

Working Address: Shaw House, Paragon

Working hours: 5.5 work days/week

Responsibilities and Duties:

• Attend to customer needs & requests in a pleasant manner

• Serving, taking orders & clearing tables

• Provide good customer service

• Promote menu items

• Ad-hoc duties as assigned

• Restaurant Daily Closing duties

• Cashiering duties

• Be able to handle your assigned table of customers confidently

Qualification and Requirements:

• Applicant with relevant F&B experience will gain an advantage

• Japanese speaker an advantage due to liaising with Japanese staff

• Able to commit to rotating shifts, include weekends / public holidays (2 rotating shifts: Morning & Noon)

• Able to work in any outlet or other locations in the future

Benefits:

• Annual leave starting from 10 days/year

• Staff meal

• Medical benefits

• Working location near MRT

Nextbeat Singapore Pte. Ltd.

EA License Number: 22C1267

EA Personnel No: R22110252

1.         Provide a positive customer experience with fair, friendly, and courteous service.

2.         Handle phone calls for reservations and enquiries.

3.         Greet and direct guest to designated room.

4.         Record orders, serve food and beverages.

5.         Input orders into point-of-sales system.

6.         Provide basic technical support (mic checks, karaoke system checks).

7.         Maintain a safe and clean environment.

8.         Ability to work unsupervised and produce quality work.

9.         Communicate effectively with team members and management.

10.      Ensure a neat and tidy appearance.

11.      All other ad-hoc duties assigned by superior.

A Food Service Team Leader is responsible for overseeing and directing the food service team, ensuring smooth and efficient operations while maintaining high customer service standards. They manage staff, handle customer interactions, and ensure compliance with relevant regulations and company policies.

Key Responsibilities:

• Team Management: Lead, train, and supervise food service staff, including assigning tasks, managing schedules, and addressing performance issues.
• Customer Service: Provide excellent customer service, resolving issues and complaints in a professional and timely manner.
• Operational Management: Ensure smooth operation of the food service area, including inventory management, quality control, and adherence to hygiene and safety standards.
• Compliance: Maintain compliance with relevant regulations, company policies, and industry standards.
• Staff Development: Provide ongoing training and development opportunities for team members.
• Communication: Communicate effectively with staff, management, and customers.
• Problem Solving: Address and resolve issues that may arise during service.
• Performance Management: Evaluate and provide feedback to team members on their performance.
• Sales: Assist in maximizing sales and profits through effective service and menu recommendations.

Example Duties:

• Welcoming Customers: Providing a positive and welcoming experience for all customers.
• Resolving Customer Complaints: Handling customer complaints in a professional and efficient manner.
• Training Staff: Providing training on customer service, food preparation, and safety procedures.
• Maintaining Inventory: Ensuring adequate stock levels of food and supplies.
• Enforcing Hygiene Standards: Maintaining a clean and hygienic environment.
• Supervising Service: Ensuring that food is prepared and served according to standards.
• Addressing Emergencies: Responding effectively to any emergencies that may arise.
• Managing Payroll and Manpower: Overseeing the payroll and manpower budget for the team.

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• Ensure all raw materials are labelled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to the kitchen’s food handling Standard Operating Procedure
• Ensure the kitchen's surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Requirements

• Able to carry 10kg load
• Able to stand for at least 8 hours

Job Description

• Industry/ Organization Type: Restaurant
• Position Title: Service Crew
• Working Location: Island wide
• Working Hours: 6 days (11am – 10pm)
• Salary Package: Basic salary up to $2,150 + OT
• Duration: Permanent Role

Key Responsibilities

• Provide good customer service
• Take and serve orders to customers
• Clear and clean tables
• Maintain restaurant hygiene and cleanliness
• Help with inventory management
• Willing to travel to different locations as needed

APPLY NOW!!!

• At least 2–3 years of experience in the Food & Beverage (F&B) industry
• Familiar with Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #75771 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• Ensure all raw materials are labelled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to the kitchen’s food handling Standard Operating Procedure
• Ensure the kitchen's surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Requirements

• Able to carry 10kg load
• Able to stand for at least 8 hours

Responsibilities

• Preparation of food and drinks such as set meals, mee rebus, curry noodles...
• Ensure the food quality standard meets expectations consistently.
• Prepare sufficiently before peak periods such as right stock levels for foods and beverages
• Responsible for stall opening, closing procedures, daily food preparation & duties assigned to meet the standard and quality set by the company
• Inspect supplies, equipment, and work areas to ensure conformance to established standards, i.e SOP, Hygiene and Safety Practices
• Deliver high standards of Customer Service during order taking, cashiering, food presenting etc.
• Serve customers with a smile.
• Good personal hygiene and grooming.
• Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices.

Requirements

• Customer service-oriented & team player
• Able to work on weekends and public holidays
• Able to stand for long hours at the counter
• Able to carry at least 10KG load

Responsibilities

• Preparation of food and drinks such as set meals, mee rebus, curry noodles...
• Ensure the food quality standard meets expectations consistently.
• Prepare sufficiently before peak periods such as right stock levels for foods and beverages
• Responsible for stall opening, closing procedures, daily food preparation & duties assigned to meet the standard and quality set by the company
• Inspect supplies, equipment, and work areas to ensure conformance to established standards, i.e SOP, Hygiene and Safety Practices
• Deliver high standards of Customer Service during order taking, cashiering, food presenting etc.
• Serve customers with a smile.
• Good personal hygiene and grooming.
• Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices.

Requirements

• Customer service-oriented & team player
• Able to work on weekends and public holidays
• Able to stand for long hours at the counter
• Able to carry at least 10KG load

RESPONSIBILITIES & EXPECTATIONS

• Order taking and preparing drinks and starters according to customer's order

• Top up self-service counter and ensure sufficient supply throughout the operations

• Clear and clean tables for operation turnovers

• Prepare sushi ingredient and daily Mise-en-place

• Ensure sushi are sufficient for sales and display

• Prepare food according to SOP

• Prepare daily Mise-en-place and ensure proper serving of hot food

• Assist the outlet manager in the upkeep of stocks

• Maintain workplace cleanliness

• Ad-hoc duties as assigned.

REQUIREMENTS:

· No experience required.

· Good communication skills.

· Positive attitude and friendly.

· Team player.

· Willing to work weekend and holidays.

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan & New Bahru).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan & New Bahru) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

Job Title: Service crew (ID6007)
Location:
-Parkway Parade
- Anchorpoint
-West Coast Plaza
-Seng kang

Working Hours: Retail hour 44hrs/week +OT
Salary : $2500 - $2800 (negotiable)

Restaurant Operation
• Prepare work of Hall opening and closing operation hours
• Help customers to settle down and advise on ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers or any other product related enquiries
• Clean tables after customers have left and clearing empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
Retail
• Packing and labelling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replacement of products on shelves
• Check and report on products expiry date

Job Description

• Assist with basic food preparation, such as washing, peeling, chopping, and portioning ingredients.
• Support the kitchen team during meal service by preparing and plating items as directed.
• Maintain cleanliness and organization of the kitchen, including washing dishes, utensils, and equipment.
• Follow all health, hygiene, and safety regulations.
• Assist with stock rotation, storage, and minimizing waste.
• Help with deliveries, unpacking, and organizing kitchen supplies.
• Learn and develop basic culinary skills under the guidance of senior kitchen staff.
• Maintain a positive attitude, accountability, and a growth mindset, actively seeking learning opportunities.

Job Requirements

• Experience in kitchen or food service industry is an advantage
• Willingness to work in a fast-paced, physically active environment.
• Team-oriented with good communication skills.
• Attention to detail and a proactive approach to tasks.
• Eagerness to learn and develop culinary skills for future growth.