Total 2,870 Customer Service / Call Centre job vacancies

Job Description

• Provide friendly customer service & upsell products
• Cleaning & Hygiene and any ad-hoc duties as assigned
• Closing report

Requirements

• Work in a fast-paced environment
• Preferably with minimum 1 year cashiering or related experience

To submit your application, please apply online, email us at apply@rn-care.com or call +65 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Welcome guests with energy and good vibes
• Take orders, serve food & drinks accurately and efficiently
• Recommend menu items and upsell specials
• Handle reservations and payments smoothly
• Keep the space clean, organised, and guest-ready
• Support events, promotions, and daily operations
• Manage basic inventory and follow hygiene standards
• Handle feedback professionally and assist where needed

Requirements

• Friendly, upbeat, and service-focused personality
• Basic bartending knowledge is a plus
• Team player who thrives in a fast-paced environment
• Able to work shifts, weekends, and public holidays

Perks & Benefits

• Annual Leave, Medical Leave, Birthday Leave, and Public Holidays Off-in-Lieu
• Staff discounts at all outlets
• Transport claim after 11 PM shifts
• Staff meals provided

To carry out regular maintenance, and repair or replacefaulty parts, Perform assembly and disassembly of parts.

Prepare work areas, set up tools and equipment, andmaintain cleanliness and safety

Handle tools and equipment properly and ensure work quality

Support team members and supervisors in daily technical activities

Follow all safety and company maintenance procedures

Dismantle and assemble any machines

Ability to understand and apply concepts related to howmachines and tools work, including their design, repair and maintenance

Dismantle and assemble any machines

Ability to understand and apply concepts related to howmachines and tools work, including their design, repair and maintenance

Monthly Salary: UP to $2600 (Negotiable)

Working Address: Henderson Industrial Park

Working hours: 5 Days Work Week. Permanent Sunday Off.

Responsibilities and Duties:

• Capable of providing excellent customer service with a can-do attitude

• English-speaking with good communication and interpersonal skills

• Well-organised and able to work cohesively as a team alongside colleagues

• Able to stay calm under pressure in a fast-paced environment

Qualification and Requirements:

• Able to work on weekends (Fri & Sat) and public holidays (5-day roster)

• Prior related work experience is a plus, but not compulsory. 

• Fresh grads are welcome to apply

Benefits:

• On Job Training provided

• 14 days AL

• Medical benefits $400 per calendar year
  

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

Monthly Salary: UP to $2800 (Negotiable)

Working Address: Gillman Barracks

Working hours: 5 Days Work Week. Permanent Sunday Off.

Responsibilities and Duties:

• Capable of providing excellent customer service with a can-do attitude

• English-speaking with good communication and interpersonal skills

• Well-organised and able to work cohesively as a team alongside colleagues

• Able to stay calm under pressure in a fast-paced environment

Qualification and Requirements:

• Able to work on weekends (Fri & Sat) and public holidays (5-day roster)

• Prior related work experience is a plus, but not compulsory

• Fresh grads are welcome to apply

Benefits:

• On Job Training provided

• 14 days AL

• Medical benefits $400 per calendar year
  

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer (Telephone Operator) is responsible to attend to both internal and external calls, conduct trouble-shooting and direct guest requests to relevant department.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills.
• Able to work night shifts, weekends and public holidays

Summary:

• Industry: Power Protection / High Voltage industry
• Basic up to: $5500 + AWS + VB + Travel Allowance
• 5.5 days / 830 - 530; 830 - 1230
• Location: East
• Established company with good career exposure

Responsibilities:

• Commission and test DRUPS (Diesel Rotary Uninterruptible Power Supply) systems to ensure proper operation.

• Lead and coordinate the team, including technicians and engineers, to complete assigned jobs safely and efficiently.

• Train, guide, and evaluate team members while providing technical advice and support on-site.

• Liaise with customers, vendors, and subcontractors, maintaining strong relationships and providing 24x7 support.

• Prepare reports, method statements, and risk assessments with recommendations for assigned sites.

• Monitor maintenance activities and oversee routine or ad hoc works, including overhauls as the person-in-charge.

• Support management by providing feedback on team performance and assisting with operational objectives and other assigned projects.

Requirements:

• Candidate with relevant experience are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)

EA License: 20C0358

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Various life-saving appliances and fire-fighting appliances must be installed, inspected, maintained, and repaired aboard ships while adhering to SOLAS and class rules.
• In accordance with manufacturer instructions and legal requirements, perform routine testing and inspections of lifeboats, liferafts, fire extinguishers, fire hoses, and other firefighting apparatus.
• Diagnose and troubleshoot equipment faults, finding and fixing technical problems quickly and efficiently.
• Maintain and certify LSA/FFA equipment annually while following safety regulations and industry best practices.
• For the sake of regulatory compliance, keep thorough records of all maintenance operations, inspections, and repairs.
• Work together with marine engineers, ship workers, and other interested parties to guarantee the safe and dependable operation of firefighting and life-saving systems aboard ships.

Qualifications:

• Experience working in the maritime sector as an LSA/FFA Technician or a comparable position.
• Competent knowledge of SOLAS norms, class regulations, and other pertinent maritime standards.
• Exceptional technical abilities and practical expertise installing, maintaining, and repairing lifeboats, liferafts, fire extinguishers, and related gear.
• Outstanding troubleshooting skills, including the ability to quickly identify and fix equipment issues.
• Meticulous with an emphasis on precision and adherence to safety regulations and protocols.
• Strong communication abilities, including the capacity to work with a variety of teams and convey technical information in an understandable and efficient manner.

Responsibilities:

• Provide and maintain high standard of service excellence to patients, caregivers, and colleagues.
• Preparation of clinic for daily operations prior to opening and facilitate proper handover at the end of each clinic session and at end closing time.
• Assist doctors and act as chaperones during in-clinic consultations and teleconsultations, providing translation support when necessary.
• Timely follow-up of administrative tasks after clinic sessions, including handling inquiries, educating patients on managing appointments and making payments online e.g., using HealthHub, and scheduling appointments promptly.
• Handle counter duties with precision for accurate registration and billing.
• Attend to patient enquiries through various platforms, e.g., face-to-face, phone, and emails.
• Provide financial counselling with knowledge of financial schemes available to patients.
• Ad-hoc duties as assigned.

Requirements:

• Minimum GCE 'N' level.
• Service-oriented with a pleasant disposition.
• Demonstrate strong interpersonal skills and effective teamwork.
• PC / computer literacy and able to multi-task in a fast-paced environment.
• 5-day work week (Monday to Friday) and staggered working hours (from 8am to 5.30pm; 8.30am to 6pm or 9am to 6.30pm).

The Cloud Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery and continuous improvement.

Key Responsibilities:

• Service Delivery Management -Manage the delivery of cloud services across AWS or Azure environments, ensuring alignment with SLAs and customer expectations. Oversee the daily operations of cloud environments, including incident management, change control, and problem resolution.
• Act as the primary point of contact for clients, addressing their needs, concerns, and requests promptly and professionally.
• Cloud Operations and Monitoring- Implement and monitor dashboards and tools (e.g., CloudWatch, Azure Monitor) to ensure real-time health and performance visibility of cloud environments. Proactively identify issues and work with the engineering team to resolve incidents and perform root cause analysis. Lead continuous improvement initiatives to optimize cloud service performance and cost efficiency.
• Stakeholder and Client Engagement- Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management- Oversee cloud resource allocation and capacity planning to ensure optimal service delivery and performance.
• Ensure resource adjustments are made in response to forecasted demand and workload trends.
• Governance, Compliance, and Security -Ensure that cloud services comply with internal policies, standards, and external regulatory requirements.
• Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics. Maintain documentation related to cloud architecture, operational procedures, and incident records.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 4-5 years in service delivery management, with at least 3 years in cloud service delivery or cloud operations.

Technical Expertise:

• Strong understanding of AWS, Azure, or GCP environments, including monitoring tools like CloudWatch, Azure Monitor, or equivalent. Familiarity with DevOps practices, incident management, and ITIL processes.
• Experience in cost management, FinOps, or budget tracking within cloud environments.
• Knowledge of automation tools and frameworks to enhance service efficiency.

Masterseals Int. Pte. Ltd is a leading global developer, manufacturer and supplier of precision seals and custom-molded polymer components. We collaborate closely with customers to develop unique, innovative solutions to tomorrow’s challenges. In line with our growth, we are looking for passionate individual to provide backend support to our business growth.

Position : Customer Service Officer

Reporting To : Sales Manager

Location: Tuas

Working Hours: 7.30am to 4.50pm, 5 days work week

Job Scopes:

• Administer sales enquiry, quotation, order entry to invoicing including processing of order return and purchase order.
• Co-ordinate with purchasing, logistics and warehouse to arrange shipment to customer / vendor.
• Monitor orders and communicate order status to customers.
• Ensure on time delivery and provide full set of required documents to customer promptly.
• Ensure proper documentation and all order management processes are in accordance with company policies and guidelines.
• Ensure all invoice vouchers are matched and credit note are filled in proper order.
• Provide administrative support and any other duties as assigned.

Qualifications & Experience

1. At least ‘O’ Levels or equivalent
2. Minimum 2 years' experience in customer service role
3. Proactive and prompt response

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

You Make It Great! Great People Great Family.

At McDonald's®, we love bringing people together. People who can light up the room with their sunny personality, conquer challenges with a cool can-do spirit, and make everyone feel at home in a team. Just like you. You're gonna be great here!

As a Service Crew, you will

• Be the face of McDonald's
• Be part of a friendly service team
• Greet and serve customers in a fast and friendly manner
• Learn about food preparation and customer service
• Ensure that the restaurant is clean

We are looking for people who have

• High energy and a strong passion for delighting customers
• Fun and cheerful personality
• A great SMILE
• The ability to serve customers in a fast and friendly manner
• Willingness to work shift hours, weekends and public holidays

Roles & Responsibilities:

• Manage customers’ inquiries and provide after sales assistance
• Prepare quotations, delivery orders, purchase orders and invoicing etc.
• Liaise with suppliers, manage price negotiations, delivery etc.
• Manage stock inventory and logistics for local and overseas stock point.
• Attend team meeting and share best practices with colleagues.
• Good multi-tasking ability & able to work under minimal supervision.
• Able to manage work in a dynamic work environment with good attention to details.
• A strong team player with excellent communication & project management skills

Qualifications:

• Diploma or Bachelor’s Degree in Maritime Studies, Logistics, or a related field.
• Minimum 1 to 2 years working experience and knowledge of maritime industry and logistics will be an added advantage.

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Responding to and resolving fault calls referred by other technicians.
• Performing basic checks and troubleshooting on PC systems and power generators.
• Liaising with relevant authorities (like NCS and LTA in Singapore) regarding application and network issues for the VEP system.
• Troubleshooting CEPAS readers and conducting monthly power generator checks.
• Arranging the deployment of other technicians and managing liaison with LTA representatives regarding project faults. .

Requirements

• Min Nitec and above
• Min 1 year of working experience

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

APPLY NOW!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Construction Industry
• Position Title: Customer Service Coordinator
• Working Location: West - Tuas Crescent (Company transport provided)
• Working Hours: 5.5 days (Mon - Alternate Sat: 8 am - 5 pm) *Work on Sat – count as OT*
• Salary Package: Up to SGD 2600 + OT + Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle incoming calls, assess caller needs, and route them to the appropriate contact.
• Greet and assist walk‑in visitors as the primary front‑desk contact.
• Dispatch technicians for inspections and maintenance based on urgency and location.
• Coordinate with internal teams to resolve customer issues promptly.
• Keep precise service records, logs, and documentation up to date.
• Prepare and manage operational reports and service documentation.

APPLY NOW!!!

• Min. O Level
• Min. 1 year of working experience in customer service role
• Familiar with Microsoft Word, Excel, Outlook

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78565 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

*Good Incentive Programs*

- Perform frontline counter services, including invoicing and payment collection from customers

- Handle daily closing and settlement of cash collections

- Reconcile credit card transactions

- Maintain and update customers' records in the system

- Handle administrative tasks as directed by the supervisor

- Ensure that the counter and credit card equipment are well-maintained, clean, and functional at all times

- Execute any other tasks as required by the supervisor

- Minimum 2 years of experience

- Workplace in the Sin Ming area

- Singaporean and SPR applicants only

RESPONSIBILITIES: 

• Register guests and assigns rooms. Accommodates special requests whenever possible. 
• Assists in preregistration and blocking of rooms for reservations. 
• Thoroughly understand and adheres to proper credit, and cash handling policies and procedures. 
• Understands room status and room status tracking. 
• Knows room locations, types of rooms available, and room rates. 
• Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. 
• Knows the location and types of available rooms as well as the activities and services of the property. 
• Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms. 
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. 
• Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. 
• Process guest check-outs. 
• Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange. 
• Follows procedures for issuing and closing safe deposit boxes used by guests. 
• Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. 
• Uses proper telephone etiquette. 
• Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc. 
• Uses proper mail, package, and message handling procedures. Courier Mail Register 
• Reads and initials the daily log and bulletin board. Is aware of daily activities and meetings taking place in the hotel. 
• Attends department meetings. 
• Reports any unusual occurrences or requests to the Operations Manager or Assistant Manager. 
• Knows all safety and emergency procedures, Is aware of accident prevention policies. 
• Maintains the cleanliness and neatness of the front desk area. 
• Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. 

QUALIFICATIONS & REQUIREMENTS

Qualifications:

• Possess certificate or diploma in hospitality, tourism and related discipline.

Experience:

• Preferably minimum 1 year working experience in hotel- related or customer service-related position.

Personal qualities & attributes:

• Team player who is organised and able to work independently
• Outstanding communication and people skills
• Detailed oriented and strong customer service skills
• Well-groomed and professional disposition

We are looking for a proactive and customer focused Customer Service Coordinator to join our team. This role is essential in ensuring smooth daily operations, delivering excellent customer experiences and supporting both front-end and administrative functions.

Job Description

• Industry/ Organization Type: Beauty/Wellness
• Position Title: Customer Service Officer
• Working Location: Serangoon (walking distance from Kovan MRT)
• Working Hours: 5 days (Mon to Fri: 11am to 9pm, Sat/Sun/PH: 10am to 6pm) (rotational shift)
• Salary Package: Basic + Commission + Allowance
• Duration: Permanent

Key Responsibilities

• Conduct outbound calls to engage customers and secure service bookings.
• Provide excellent customer service and handle customer enquiries.
• Perform front desk and reception duties.
• Make reminder calls for upcoming appointments.
• Handle invoicing and payment processing.
• Prepare day-end sales settlement and reports.
• Carry out other duties assigned by the management.

APPLY NOW!!!

• Outgoing, friendly, and easy-going personality.
• Passionate about the beauty and aesthetic industry.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82351 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities:

• Act as the primary point of contact for assigned customer accounts, providing regular onsite support to maintain strong client relationships.
• Visit customer locations to assist with order coordination, delivery arrangements, and product/service enquiries.
• Manage end-to-end customer order processing, from order receipt to delivery and invoicing.
• Coordinate closely with internal departments (production, QA, warehouse, and logistics) to ensure timely and accurate fulfilment of customer requirements.
• Collect and address customer feedback or complaints onsite, ensuring prompt follow-up and resolution.
• Assist in the preparation of service reports, order summaries, and performance metrics for key accounts.
• Ensure customer documentation such as delivery orders, product specifications, and service reports are accurately maintained and filed.
• Provide training or product briefings to customer teams when required (e.g. on product usage, packaging requirements).
• Support business development and account management by identifying potential upselling or service improvement opportunities during site visits.

Requirements:

• Diploma or higher in Business Administration, Customer Service, Supply Chain, or related field.
• Minimum 3–5 years of experience in customer service, account coordination, or client support roles
• Willing and able to travel to customer sites regularly within Singapore.
• Strong interpersonal, communication, and problem-solving skills.
• Comfortable working both independently onsite and collaboratively with internal teams.
• Knowledge of manufacturing or supply chain processes will be an advantage.

Job Scope:

• Delivering quality customer service at the school's Customer Relations Unit, including managing public queries mainly via phone and written channels.
• Working with stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
• Administrative duties

Requirements:

• Tertiary qualification in any discipline. (At least 'A' Level/Diploma cert)
• Candidates with no prior experience, but have a passion for service delivery may also apply
• Possess good communication and interpersonal skills
• Service-oriented and adept at problem solving
• Have a pleasant disposition and is passionate about helping others
• Ability to work independently and capable of being an effective team player
• Proficient in Microsoft Office Applications and IT savvy

Working Hours: Mon-Thurs: 8.30am-6.00pm, Fri 8.30am-5.30pm

Contract Period: 11 months (start in mid-may)

Salary: $2700/month

Location: Dover

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE