Total 2,870 Customer Service / Call Centre job vacancies

Counter Service (Part Time x 3)

Working Location, Work Timing & Salary:

Marina One
11am - 3pm (Mon - Thurs)
$ 800, without break

Plaza 8 @ Changi Business Park
10.30am - 2.30pm (Mon - Thurs)
$ 800, without break


Mapletree Business City

10.30am - 2.30pm (Mon - Thurs)

$ 800, without break

Responsibilities:

• Handle day-to-day operations according to SOP
• Provide friendly customer service
• Plating food for counter service
• Cooking and mixing rice
• Kitchen preparation work and mise en place
• Stock-taking
• Replenishing required ingredients
• Cleaning and washing all used service / kitchen tools, equipment and workstations
• Sweeping and mopping

Requirements:

• Training provided

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Duration: 1 year

Salary: $2500

Location: Sengkang

Working Hours: Weekday: 630am to 7pm, Every Sat: 630am to 130pm (44 hours per work week)

Job Scope:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height/weight and blood pressure for patients at Health monitoring station

Requirements:

• Minimum N/O/A levels or Diploma in any field

If interested, please send updated resume via email  biohealth@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

biohealth@recruitexpress.com.sg

Company Overview

ComfortDelGro Engineering Pte Ltd, a subsidiary of ComfortDelGro Corporation Ltd, is Singapore’s largest state-of-the-art passenger car maintenance and repair workshop, driven by a dedicated team committed to quality automotive services.

Job Summary

We are seeking an enthusiastic Service Advisor to join our team at ComfortDelGro Engineering Pte Ltd. In this full-time position, you will be responsible for providing exceptional customer service and serving as a key point of contact for our automotive client. You will play a vital role in ensuring the smooth operation and customer satisfaction of our automotive services.

Responsibilities

• Engage with customers via phone, email, online platforms, and face-to-face to deliver professional and attentive service
• Coordinate repair and maintenance scheduling to ensure timely and seamless service delivery
• Troubleshoot customer issues by analyzing concerns and providing effective solutions or escalating complex cases
• Maintain accurate records of customer interactions, warranty claims, and payments for operational transparency
• Identify and suggest process improvements to enhance customer satisfaction and service efficiency
• Collaborate with cross-functional teams to resolve customer concerns promptly and effectively
• Continuously update automotive product knowledge to provide accurate and reliable information to customers
• Support ad-hoc operational duties to maintain smooth workshop functioning

Preferred competencies and qualifications

• 1–3 years of experience in customer service or hospitality, preferably in the hospitality/customer service industry
• Experience in the automotive industry is a plus
• Proficient in Customer Relationship Management (CRM) systems and Microsoft Office suite
• Strong communication and interpersonal skills demonstrated by effective listening, empathy, and response to customer needs
• Excellent problem-solving and critical thinking skills applied to handle diverse customer queries
• Adaptable and flexible with the ability to multi-task in a fast-paced environment
• Team player with a positive attitude and commitment to upholding the company’s brand image
• Hold a valid Class 3 Driving License
• Willingness to work a 5.5-day week (Mon–Fri: 8am–5pm, Sat: 8am–12pm)
• Open to working at service centers located in Ubi or Loyang

We are looking for engineers to provide preventive and corrective maintenance on mission-critical network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

Responsibilities

• Maintenance of mission-critical network and infrastructure systems including:
• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements

• Diploma/ Higher NITEC in Electrical, Electronics, Communications Engineering or Information Technology (IT)
• Undertake after office hours standby including weekends and public holidays
• Strong team work and communication skills
• Excellent customer service skills
• Preferably with Class 3 Driving License.
• Work Location - East

Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• To support day to day operation for level 1 support cases
• To attend onsite with in 2 hours for 3 product line
• To ensure all support case (vendor or passport MA) is within the SLA
• To perform preventive maintenance on the equipment (See product matrix)
• To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• To maintain the maintenance store
• To attend to run rate professional services

Requirements

• Minimum Nitec/Diploma
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

IT Remote Support Engineer

• Work location: TPY (nearest MRT: Caldecott)

• Industry: Healthcare/Medical Devices.

Responsibilities:

• Provides first-line remote technical support to customers by resolving a wide range of issues within a modality, leveraging technical expertise and troubleshooting skills to deliver effective solutions with a focus on customer satisfaction.

• Receives, registers, and prioritizes customer service requests across various communication channels, ensuring all critical information is documented in the service management system for efficient problem resolution and follow-up.

• Documents all service activities thoroughly, including diagnostic procedures, troubleshooting steps, resolutions, and case statuses, maintaining comprehensive records that support effective case management and future reference.

• Identifies and escalates more complex issues that require additional expertise, providing a detailed account of the troubleshooting performed and collaborating with senior engineers or management to facilitate resolution.

• Ensures all technical support activities are performed in strict accordance with regulatory guidelines, clearly communicating proposed solutions and actions to customers to ensure transparency and compliance.

• Participates in advanced training programs and continuous learning opportunities to deepen technical knowledge and enhance the ability to troubleshoot and resolve more complex issues within the assigned modality.

• Works collaboratively with cross-functional teams, sharing technical insights and best practices to improve service delivery processes, contribute to team success, and enhance overall customer satisfaction.

• Operates under direct supervision in managing and resolving customer issues, applying technical knowledge and judgment to make informed decisions while seeking guidance for non-routine challenges.

• Develops stable working relationships internally, actively exchanging standard information with colleagues, immediate supervisors, project leaders, and other professionals within the team or group to foster collaboration and support collective goals.

• Any adhoc dutied as assigned by team lead.

Requirements:

• Diploma, Bachelor's Degree in Engineering, Medical, Science related field, with 2 years of relevant experience.

• Excellent communication and interpersonal skills.

• Positive attitude and enthusiasm to learn and ability to work in a team.

Preferred Skills:

• Regulatory Compliance

• Data Analysis & Interpretation

• Root Cause Analysis (RCA)

• Troubleshooting

• Service Operations

• Technical Documentation

• Customer Service

• KPI Monitoring and Reporting

• Product Installation

• Product Repair & Maintenance

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are hiring an Asst Engineer/Engineer to maintain and ensure live systems are up and running smoothly 24/7. Candidates should be equipped with technical disciplines in System-Level Maintenance with knowledge of Radio Communications, Basic Networking Skills, Computer/Servers Management, Embedded Systems and/or UPS.

Responsibilities

• Involve in one or more teams in supporting and maintaining systems.

• Report to the Team Lead/Service Delivery Manager to fulfil contractual KPI.
• Assist Team Lead/Service Delivery Manager to deliver contract deliverables within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures.
• Liaison with procurement and vendors.
• Perform after-office hour standby for fault activation.
• Arrange and attend monthly meetings with customers.
• Provide engineering services and support to facilitate equipment adequacy, obsolescence, configuration and design.
• Provide or recommend technical solutions to mitigate RF communication systems/equipment failures.
• Frequent travelling and working at customer premise(s).
• Occasional backfill for Integrated Work Force (IWF) at customer premise(s).

Requirements

• Higher Nitec or Diploma in Electronics/Electrical/Mechatronics/Computer Engineering or equivalent.
• Preferably with 2-3-year experience in related Engineering.
• Positive work ethics and a team player.
• Takes ownership of responsibilities.
• Thrive in multi-disciplinary and cross-functional environments.
• Able to work effectively in an indoor and outdoor environment.
• Preferably with some knowledge in Data Analytics (e.g. failure trending/patterns).
• Preferably with experience in System-Level Maintenance in the following disciplines: (Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS). Other Engineering-related experience maybe considered.
• Evident in written, verbal and interpersonal skills.
• Proficient in MS Office (Words, Power-point & Excel).
• Preferably with Class 3 Driving License.

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management

Qualification:

• Min N Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

URGENT HIRING – 2× Customer Service Staff (Raffles Place)

COMPOSE COFFEE – KOREA’S NO.1 COFFEE CHAIN
(Brand Ambassador: BTS ‘V’)

We’re hiring passionate and dedicated individuals to join our growing team at Compose Coffee Singapore! Whether you’re a seasoned barista or just starting out, this is your chance to be part of a fast-growing Korean coffee brand loved by millions.

Available Positions:

• Full-Time Barista
• Part-Time Barista

Job Responsibilities:

• Welcome and assist customers with warmth and professionalism.
• Take and process food & beverage orders accurately and efficiently.
• Prepare high-quality coffee, tea, and specialty drinks according to our standards.
• Maintain a clean, organized, and well-presented outlet at all times.
• Operate the POS system and handle transactions accurately.
• Support food preparation and uphold food safety and hygiene standards.
• Engage with customers to provide a memorable café experience.
• Work collaboratively with teammates to ensure smooth daily operations.

Join us in bringing Compose Coffee’s “Premium Yet Affordable” experience from Busan to Singapore — one cup at a time!

• Salary: Range: $2,000 - $2,400 
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: West – Jurong East / Toh Guan

Responsibilities:

• Respond to scheduled and unscheduled maintenance service requests at customer premises.
• Troubleshoot and repair system abnormalities during maintenance service calls.
• Perform maintenance service in accordance with Company Service Agreements.
• Supervise and control subcontractors’ work quality for maintenance works.
• Provide technical support to other departments’ staff.
• Perform other duties as assigned.

Requirements:

• Possess at least a Nitec or Higher Nitec in Electronic or Electrical Engineering
• 1–2 years’ relevant experience in service and maintenance of alarm, card access and CCTV systems.
• WSQ certifications such as Building Construction Safety Supervisor, Work-at-Height and Risk Management will be an added advantage

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

RESPONSIBILITIES

·       Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and promptly.

·       Follow up closely with internal parties for resolutions.

·       Proactively escalate query trends, potential issues and recurring service failures to teamlead/ manager and ensure that appropriate corrective action is implemented toavoid future problems.

·       All customer service request and any follow-up interaction is logged into CRM accurately andtimely.

·       Assist in processing and invoicing Local and Export spare part orders.

·       Preparation and generation of weekly customer service report, weekly and monthly report to BUand HOD.

·       Spare parts inventory management.

·       Perform other assigned duties and/or project work.

REQUIREMENTS

·       Experience in Call Centre, Banking or Customer Service (calls and correspondents) environmentwill be an advantage.    

·       Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver qualitycustomer service.

·       Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.

·       Proficient in Microsoft Excel, Word and PowerPoint.

·       Experience in SAP will be an advantage.

·       On-the-job training will be provided to ensure proficiency in role requirements.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :            R25158800

We regret that only shortlisted candidates will be notified.

Support seasonal and factory buying processes, including sharing product information, assisting partners, and consolidating feedback.

Coordinate sales orders: upload orders, track stock arrivals, and inform clients of changes or delays.

Prepare forecasts, shipment documentation, and approvals; coordinate with logistics and finance teams.

Manage import/export operations and compliance requirements for regional partners.

Handle retail order fulfilment and stock allocation, ensuring timely delivery to stores.

Prepare weekly, monthly, and ad hoc reports on operations, stock, and sales performance.

Liaise with internal teams and partners to ensure smooth operations and accurate stock management.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Yishun

Monday to Friday 8.30am to 5pm

Basic $2600-$3500+$500 or $1200 (if have own car)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Responsibilities

• Lead, drive and oversee workgroups focused on service transformation and new/redeveloped developments.
• Develop and implement strategic and tactical plans aimed at enhancing patient activation and empowerment towards self-help and self-care.
• Facilitate stakeholders’ collaboration and communications across departments and workgroups, ensuring seamless change management involving people, process and system.
• Establish workplans/key performance indicators and provide actionable insights for the implementation of continuous improvement projects.
• Oversee progress and track key milestones/deliverables leading to the operationalisation of new/redeveloped infrastructures.

Requirements

• Minimum 8 years of relevant working experience in managerial capacity, preferably in healthcare or operations sector,
• Experience in service delivery and operations management, process improvement & optimisation, project management
• Possess strong leadership, strategic planning and people management skills.

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Yishun

Monday to Friday 8.30am to 5pm

Basic $2800-$3500+$500 or $1200 (if have own car)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Key Responsibilities

Client Support

• Act as main contact for client service
• Handle inquiries, issues, and requests
• Follow up on client cases

Client Advisory & Transactions

• Guide clients on banking products and services
• Support account opening (documents, coordination, meetings)
• Process account closures and fund transfers
• Assist with term deposit rates
• Support transaction processing and tracking
• Handle statements, advices, fax, and mail
• Assist with credit checks and loan instructions
• Support e-banking services (applications, updates, password resets)

System & Administration

• Update and maintain client records in systems
• Ensure proper follow-up on cases

Policies & Reporting

• Update procedures and manuals
• Prepare daily and ad-hoc reports

Requirements

• Diploma/Degree with banking operations experience
• Basic knowledge and experience in commercial / corporate banking products and systems
• Good communication and teamwork skills
• Proficient in MS Office

R1105492
23C1935

Job Description

• Report to the managers
• Greeting, seating, and escorting guests to their tables
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Preparation of service duties
• Offer friendly and efficient service to customers
• Provide menu recommendations to customers
• Process customer orders via Point-of-Sale (POS) system
• Ensure all items are prepared and served promptly
• Assist with setting and clearing table for various meal period
• Assist shift manager in planning and organizing special events
• Escalate customers' feedback to the manager on duty
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the Superior

Requirements

• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts

Staff Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

Job Descriptions:

• Monitor the operations of OTSAW Products
• Perform basic housekeeping and routine checks of OTSAW Products
• Provide the first response to any technical issues encountered by the OTSAW Product
• Assist in attending to Tier 1 - Operations-related issues via remote or on-site support
• Escalate higher-level issues to a superior for immediate advice and action whenever needed
• Prepare the Service Reports, Maintenance Report, and other Operations-related documents as needed
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

Skillsets:

• Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields
• Proven work experience of at least 1 year in a technical industry
• Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
• Proficiency in using mechanical and electrical tools
• Knowledgeable in identifying basic mechanical parts and electrical components
• Familiarity in using computers and basic applications such as MS Word, Excel, and PowerPoint
• Ability to work independently and remain professional under pressure
• Ability to clearly communicate with colleagues and end users

Additional Requirement:

• Physically fit to perform tasks involving lifting of heavy equipment and working in confined spaces
• Willing to travel locally on short notice
• Comfortable working in a shifting schedule
• Comfortable working overtime as needed
• Willing to be deployed overseas as needed

Benefits:

• Opportunities for career growth and professional development.

• Performance-based bonuses

• Yearly appraisal for promotion and increment

• Positive company culture – open and transparent communication, diversity and inclusion

Responsibilities:

• Perform test ride (bike)

• Provide knowledgeable advice and recommendations on motorcycle maintenance and repair services based on manufacturer guidelines and customer needs.

• Schedule service appointments and coordinate with mechanic to ensure efficient workflow and timely completion of service jobs

• Communicate with customers regarding service timelines, updates, and any additional repairs or maintenance needed

• Generate quotations, invoices and process payments accurately

• Follow up with customers after service completion to ensure satisfaction and address any additional needs.

• Any other duties as assigned by Manager

Requirements:

• Excellent communication and interpersonal skills

• Customer-focused attitude with a commitment to delivering exceptional service

• Minimum class 2A license with 1 year riding experience

• Handle shipping documentation and process
• Attending to customer’s enquiries and feedback
• Follow-up and advice customer on shipment status
• Attend correspondence with loading port agent
• Handle permit declaration via Tradenet
• Assist in ensuring smooth running in operations
• Ad-hoc duties as assigned by Management

ROLE OVERVIEW:

The F&B Crew is responsible for delivering friendly, efficient, and high‑quality service to customers. The role requires a customer‑oriented mindset, team work, good personal grooming, and the ability to work on rotational shifts in a fast‑paced environment.

KEY RESPONSIBILITIES:

Customer Service

• Greet customers warmly and attend to their needs in a polite and professional manner
• Take orders accurately and provide product knowledge when required
• Serve food and beverages according to service standards
• Handle customer feedback or complaints calmly and escalate when necessary
• Ensure a positive dining experience for all customers

Operations & Service Support

• Assist with opening and closing duties
• Maintain cleanliness of dining areas, counters, and service stations
• Support kitchen or bar team when required
• Follow food safety, hygiene, and workplace safety standards at all times
• Comply with company SOPs and service guidelines

Teamwork

• Work closely with team members to ensure smooth operations
• Be flexible to assist indifferent service areas when required
• Communicate clearly with supervisors and colleagues

Job Requirements

Skills & Attributes

• Customer oriented with a positive attitude
• Good communication and interpersonal skills
• Able to work well in a fast paced environment
• Team player with willingness to learn
• Responsible and punctual

Grooming & Professionalism

• Good personal grooming and hygiene standards are required
• Neat appearance as per company grooming guidelines

Experience

• Previous F&B or service experience is an advantage
• Entry level candidates are welcome; training will be provided
• Possess a valid Food Hygiene Certificate (or willing to obtain one)

1.         Provide a positive customer experience with fair, friendly, and courteous service.

2.         Handle phone calls for reservations and enquiries.

3.         Greet and direct guest to designated room.

4.         Record orders, serve food and beverages.

5.         Input orders into point-of-sales system.

6.         Provide basic technical support (mic checks, karaoke system checks).

7.         Maintain a safe and clean environment.

8.         Ability to work unsupervised and produce quality work.

9.         Communicate effectively with team members and management.

10.      Ensure a neat and tidy appearance.

11.      All other ad-hoc duties assigned by superior.