Total 2,870 Customer Service / Call Centre job vacancies

Roles & Responsibilities

· Handle daily operation.

· Cashiering Duties

· Prepare and cook menu items.

. Wash and maintain the good condition of kitchen equipment

· Inspect and ensure kitchen area is clean and meet hygiene standards

. Manage inventory

. Liaise with vendor

. Overall in-charge of staff and operation.

. Ensure adequate service is provided to the consumer

Job Requirement:

· Have at least 1 year of experience in the foodservice sector

. Have prior experience in mass ordering

. Able to follow recipes to create food as instructed

· Excellent leadership and decision-making skills.

· Team player

. Able to within long working hours

· Required to work 6 days a week.

· Able to work on public holidays.

· Able to work on off day if needed.

Working days: either 4 days 12 hours rotating shift or 5 days work week

Location: Islandwide , office at Woodlands

Salary: $2800 -$3500 depends on experience

Job scope:

• Semiconductor machines startup and installation

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing

• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works

• Serves as company contact point with customer on technical matters

• Attends to customers complaints and provides timely solutions

• Other ad hoc duties

Requirements:

• Nitec/ Diploma in Mechanical/ Mechatronic Engineering or related discipline

• Hands-on experience in semiconductor machine maintenance

• Able to work in cleanroom environment
  

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Equipment Service Engineer

Working day: Monday – Friday, 830am - 5:30pm
Salary range: $3000 - $4800
Location: Woodlands Ave (Nearest Mrt: Admiralty)

This Equipment Service Engineer will be responsible for installing, testing, and maintaining automation systems, troubleshooting and repairing electrical/electronic components, configuring software, and ensuring smooth communication with customers. They will handle support requests, coordinate with internal teams, and provide accurate service reports.

Responsibilities

• Automation system installation, testing, commissioning, and maintenance.
• Setup electronics controllers, PC, and install software.
• Perform onsite machine buy-off as per agreed customer requirements
• Analyze equipment failures and identify root causes to effectively repair equipment failures.
• Able to analyze electrical/electronic circuit, read machine logfiles to identify root cause for the problem
• Able to repair electrical components, setup robot software, PC software.
• Establish a seamless interface between customers and the company.
• Demonstrate high integrity and work independently with minimal supervision.
• Spearhead customer issues and coordinate with internal departments and customer stakeholders to resolve them efficiently. Escalate to management if necessary.
• Respond to phone support and onsite support requests in accordance with SLA.
• Prepare and present accurate, detailed service reports in a timely manner.

Job Requirement:

• Diploma or Bachelor’s degree in Electronics, Computer Engineering or equivalent
• Min 3 years or more of experience in automation systems setup or service support
• Proficiency in electrical components such as servo motors and robots
• Proficiency in installing software, configuration and setting up PCs and machines
• Ability to read equipment log files and process flows to debug machine breakdowns
• Willingness to travel for overseas assignments on short notice.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Duties & Responsibilities

• Troubleshoot, service, and repair CNC and laser engraving/cutting machines supplied by the company.

• Perform machine demonstrations, material testing, sample production, and engraving/cutting applications for customers.

• Install and commission new equipment according to specifications to ensure proper functionality and performance.

• Provide customer training on machine hardware, software operations, and basic maintenance procedures.

• Support customers with after-sales service inquiries, spare parts requirements, and maintenance-related assistance.

• Promote and process spare parts sales as well as annual preventive maintenance service contracts.

• Prepare and submit detailed service reports upon completion of service activities.

• Coordinate with the Sales Department regarding customer service requirements and technical support matters.

• Travel overseas when required to carry out installation, servicing, training, and technical support duties.

• Maintain a professional, courteous, and customer-oriented attitude at all times.

• Carry out any other ad hoc duties assigned by the company or immediate superior.

Company Overview

THE WRITER'S PLACE has built a trusted reputation as Singapore’s specialist in English Creative Writing for primary school students since 2009. With over 5,000 students empowered and counting, it is known as The School of Writing by parents. Focused composition lessons are fun, interactive, and designed to make learning easy while driving examination success! Our top-notch curriculum helps students boost their English grades with students often improving by at least one AL band—some even making the leap from AL2 to AL1. Recognised as “Best in Honing Creative Writing Skills” by Parents World Singapore, The Writer’s Place is committed to championing young writers; nurturing mastery in English!

Job Summary

Join THE WRITER'S PLACE as a Customer Service (Part-time) to assist with administrative and operational tasks in a dynamic tuition centre environment.

Responsibilities

• Support daily administrative and operational tasks to maintain smooth centre functioning
• Communicate effectively in English and Mandarin to liaise with diverse customers
• Manage multiple tasks efficiently while maintaining attention to detail and solving problems as they arise
• Duration: 3 months (3 weekday + 1 Saturday)
• Tues-Fri: 10am-730pm
• Saturday: 830am-530pm

Required competencies and certifications

• Ability to work during tuition centre operation hours, including weekday evenings and Saturdays
• Proficiency in English and Mandarin for customer communication

Preferred competencies and qualifications

• Strong organisational skills with the ability to manage multiple priorities
• Self-driven with initiative
  

Other Information

Work days/Location:

• Centre closed on Mondays, Sundays, and Public Holidays
• Locations: Woodlands Galaxy Community Club (5 min walk from Admiralty MRT) and Junction 10 mall (Bukit Panjang MRT)
  

Join us if you can be a driver of success! Interested candidates, please send your resume along with expected salary. We regret that only shortlisted candidates will be notified.

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan & New Bahru).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan & New Bahru) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

SUMMARY:

• Ensure that Company policies and procedures and legislative obligations are strictly adhered to with particular focus on security and safety related issues.
• Ensure ticket inspection checks are carried out on bus services and the Penalty Fee Regime is enforced.
• Assist in Service Control related duties
• Assist in cash-handling duties
• Be on the alert for anti-social behaviour and activities that may pose a risk to the security and safety of, employees, visitors and members of the public.
• Participate in emergency evacuation and security exercises and responses.
• Provide a high standard of customer service at all times.
• Assist with management of vehicular and passenger traffic flows within Bus Interchanges.
• Provide direction to passengers and assist with resource deployment during provision of Bus Bridging.
• Respond to emergency situations in accordance with the Security Plan and procedures;

PRINCIPAL RESPONSIBILITIES AND AUTHORITIES:

• Ensuring that Company policies and procedures are strictly followed;
• Comply with all safety requirements in line with Company policy;
• Ensure the health, safety, security, environmental and fire safety policies and procedures are strictly adhered to;
• Report all accidents and incidents using the Company’s reporting procedures;
• Attend to Service Control related duties, which may also include rendering assistance to our Depot and Interchange Supervisors.
• Be on the alert for any instances of anti-social behaviour and activities that may pose a risk to the security and safety of employees, visitors and members of the public;
• Provide a high standard of customer service at all times;
• Responsible for communicating with customers and offering help, advice and guidance as applicable;
• Responsible for responding to any customer enquiries which may include complaints, take responsibility for dealing with and resolving the complaint;
• Act in a friendly and professional manner to employees, customers and members of the public;
• Responsible for the enforcement of the Penalty Fee Regime in accordance with the Public Transport Council Act;
• Perform ticket inspection checks and impose penalty fees where required;
• Provide reports detailing fare evasion rates on Tower Transit operated bus services;
• Attend and manage incident scenes as required to provide support and assistance to passengers, staff and other road users in liaison with the relevant authorities and agencies;
• Maintain a high level of integrity when processing cash handling on behalf of the Company;
• Provide traffic control where necessary at interchanges and incident scenes;
• Assist with management of vehicle lots and traffic flows at Bus Interchanges and depots;
• Management of passenger flows within Bus Interchanges including crowd control where necessary;
• Provide direction to passengers and assist with resource deployment during provision of Bus Bridging.
• Respond to emergency situations in accordance with the Security Plan and procedures;
• Assist in reducing anti-social behaviour at Company controlled sites, and
• Participate in Emergency Drills and Evacuation exercises as required.
• Provide assistance, advice and guidance to Bus Captains on traffic and on-board incidents, fare disputes and matters relevant to bus operations;
• Assist with diversion of affected bus services for incidents and planned events

SKILLS, EXPERIENCE, CONDITIONS SPECIFICATION:

• Be able to demonstrate a good track record of customer service, demonstrating compassion and empathy for persons with disabilities;
• Senior first aid certificate;
• Detailed knowledge of security procedures and protocols;
• Excellent communication skills and the ability to effectively communicate with visitors and employees whose first language is not English;
• Be well presented and be seen as an ambassador for the Company;
• Successfully completed the Company’s Customer Service Officer and Transport Security Officer Training Programme.
• Be of good character to pass screening by the security agency on behalf of the Public Transport Council
• Have the aptitude to undertake the training for appointment to the role of Public Transport Official (PTO);
• Have well developed communication skills and are also trained in conflict resolution
• Holds a valid 2B license, as he/she will need to ride company bike.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary:

As a Client Onboarding Executive under Bank Onboarding Program, you will play a key role in managing the onboarding journey for our international clients.

You will collaborate closely with internal teams and regional stakeholders to guide clients through the regulatory, operational, and service touchpoints needed to successfully onboard them onto the Bank’s Singapore platform.

JOB DESCRIPTION

• Manage end-to-end onboarding processes for international Bank’s clients, including account opening and product activation.

• Liaise with Relationship Managers and Client Service Manager to ensure all required documentation is accurate, complete, and compliant with regulatory standards (e.g., CRS, FATCA).

• Make welcome calls to new clients, introduce the bank's services, and guide them through their onboarding steps.

• Provide assistance to clients on using BANK digital platforms and accessing relevant banking services in Singapore.

• Monitor onboarding progress, follow up on outstanding items, and escalate issues as needed for timely resolution.

• Deliver a high standard of customer service while adhering to compliance and operational guidelines.

Key Requirements

• Diploma or Degree in Business, Finance, or a related field preferred.

• Minimum 2 years of relevant experience in banking, client servicing, or onboarding roles. Exposure to private or priority banking clients is advantageous.

• Strong communication and interpersonal skills. Multilingual candidates preferred (English, Mandarin, Bahasa Indonesia) due to diverse client base (Taiwan, China, Indonesia).

• Familiarity with basic banking products, digital channels, and onboarding regulations.

• Meticulous, client-focused, and a dependable team player.

• Comfortable working in a fast-paced environment with high attention to service detail.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Job Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Job Requirements

• Candidates with no prior experience are welcome to apply (training will be provided)
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.
• Candidates with relevant experience and proven track record will be considered for a senior position.

Job Highlights:

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Attractive and Good Commissions Entitlement
5. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Company Overview

The client is a plant-based skincare practice offering in-house consultations, treatments, and a range of skincare products focused on natural care.

Job Summary

Singaporeans and Permanent Residents only.

Provide front desk, customer service, operational, and social media support in a skincare clinic by managing client appointments, assisting with clinic operations, supporting live broadcasts, and helping deliver a positive client experience.

Responsibilities

• Greet and assist walk-in clients and respond to enquiries to ensure a positive client experience
• Manage appointment bookings, confirmations, and reminders to optimize scheduling efficiency
• Collect payments and perform basic cashiering accurately and securely
• Deliver friendly, professional customer service to enhance client satisfaction
• Maintain cleanliness and organization of reception, treatment rooms, and common areas to uphold clinic standards
• Assist with clinic opening and closing procedures to ensure operational readiness
• Perform daily administrative tasks including filing records and maintaining documentation accuracy
• Assist with TikTok LIVE broadcasts, social media content creation, and related operational support activities
• Process and pack online sales orders to support e-commerce activities
• Arrange stock and monitor inventory levels to support clinic operations
• Coordinate with suppliers, couriers, and delivery personnel to ensure timely receipt of goods
• Coordinate towel, linen, pantry, and housekeeping supplies to maintain clinic hygiene
• Operate basic skin analysis equipment after training to support treatment procedures
• Prepare treatment rooms and equipment to ensure readiness for client sessions
• Support treatment operations as directed to facilitate smooth service delivery

Competencies and qualifications

• Ability to communicate effectively in English to interact with clients and team members
• Basic computer skills including use of email, WhatsApp, and digital systems for communication and coordination
• Chinese speaking ability is an advantage to assist clients who prefer this language
• Friendly, responsible, and willing to learn new skills to adapt to clinic needs
• Organized and able to work independently to manage tasks efficiently
• Good personal grooming and hygiene to maintain professional appearance
• Positive attitude and professional work ethic to contribute to a supportive work environment

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services 

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

Seeking an experienced Assistant Service Delivery Manager to lead and oversee the efficient operation and maintenance of IT Systems. The Service Delivery Manager is responsible for ensuring the efficient operation, maintenance, and continuous improvement of IT systems and services. This role involves managing service delivery teams, overseeing vendors, ensuring compliance with SLAs, and maintaining high standards of system reliability and security.

Be Part of Our Succes

Team Leadership & Management

• Lead, mentor, and motivate a team of at least 5 members (Level 1 and Level 2 support).
• Foster a collaborative and high-performance work environment.

Service Operations & Maintenance 

• Oversee day-to-day IT system operations and ensure compliance with security and safety standards.
• Develop and manage preventive maintenance programs.
• Coordinate and manage maintenance schedules, change requests, service requests, and repairs.

Asset & Documentation Management 

• Track and manage IT assets effectively.
• Maintain accurate documentation and records to support compliance and audit requirements.
• Prepare and deliver reports such as incident reports, maintenance reports, and other O&M documentation.

Vendor & Sub-Contractor Management 

• Collaborate with external service providers and contractors as needed.
• Negotiate contracts and manage vendor relationships.
• Ensure subcontractor performance meets contractual obligations.

Service Level & Performance Monitoring 

• Monitor and maintain Service Level Agreements (SLAs).
• Implement performance improvement initiatives where necessary.

Financial Management 

• Manage budgets and ensure cost control for service delivery operations.

Customer Engagement 

• Act as the primary point of contact for customers regarding service delivery matters.
• Ensure timely communication and resolution of issues.

Qualities We Value

• Minimum 3–4 years of experience in IT System Operation & Maintenance (O&M) roles.
• Strong knowledge of maintenance best practices and IT service management.
• Good understanding and practical application of ITIL framework.
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Proficient in both written and spoken English.
• Effective communication and stakeholder management skills.
• Proactive, self-driven, and able to work independently.
• Ability to manage multiple priorities under pressure.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Responsibilities:

• • Communicate with customers, understand their needs and attend to their queries
  • Handle and resolve customers’ feedbacks and concerns
  • Ensure a wonderful salon experience for our customers to increase customer retention
  • Handling phone enquiries with etiquette
  • Serving light refreshments to customers and attending to their needs
  • Schedule customers’ appointments and other ad-hoc duties as assigned
  • Gather customer satisfaction levels and feedback on customer services for continuous improvement
  • Provide feedback and ideas to improve operations and enhance customer experience
  • Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

ANEMELO Greek Restaurant is a new dining destination opening in Singapore, inspired by authentic Greek hospitality, quality ingredients, and genuine guest experiences.

We are looking for passionate, dedicated, and motivated individuals to join our opening team in the following positions:

Responsibilities: 

1. Greet and welcome guests in a warm, professional manner 
2. Manage reservations, guest seating, and table allocations efficiently 
3. Maintain an organized waitlist and manage guest flow during service 
4. Communicate clearly with service staff to ensure smooth seating and turnover 
5. Handle guest inquiries, requests, and basic complaints courteously 
6. Maintain cleanliness and presentation of the reception and entrance areas 
7. Ensure guest information is handled confidentially and accurately 
8. Follow company service standards, policies, and safety requirements 
9. Assist management with opening, closing, and front-of-house coordination 

Requirements:
- 5 day work week based on roster
- Able to work on weekends and Public Holidays

Responsibilities

• Perform preventive maintenance and repair work on motor vehicles.
• Diagnose and troubleshoot mechanical, electrical and electronic faults.
• Repair and replace defective vehicle components and parts.
• Conduct vehicle inspections and identify necessary repair work.
• Use diagnostic equipment and workshop tools effectively.
• Carry out servicing in accordance with manufacturer specifications.
• Maintain accurate service records and job reports.
• Ensure workshop cleanliness and comply with workplace safety procedures.
• Perform any other duties assigned by the supervisor.

Requirements

• Strong knowledge of vehicle mechanical, electrical and electronic systems.
• Able to independently diagnose and repair vehicle faults.
• Familiar with automotive diagnostic equipment and workshop tools.
• Physically fit and able to work in a workshop environment.
• Responsible, detail-oriented and able to work independently as well as in a team.
• Willing to work overtime when required.

With business expansion, we're looking to hire a Singapore based Service Technical Officer to provide services to our local customers.

For this role, you will need to

■ Commission, calibrate and maintain the performance of the sensors;

■ Provide effective solutions to customers' concerns.

■ Communicate with clients’ engineers and other technicians to ensure that

services are delivered effectively.

■ Promptly following up on service requests and providing customer feedback.

■ Prepare presentations and conduct training to the customers to keep up to date with the latest developments of the sensors;

■ Write reports and present findings to the Manager after each service visit.

Job requirement

■ Diploma in any field (engineering related major is preferred)

■ At least 2 years of technical service experience within engineering space,

candidates with engineering background are welcome to apply.

■ Team player and independent, good communication skills.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Customer Service Executive (Sales)

Company: Ace Safety Pte Ltd
Industry: Safety Footwear & Personal Protective Equipment (PPE)

About Us
Ace Safety Pte Ltd (AcesafeT) is a trusted supplier of Safety Footwear and Personal Protective Equipment (PPE). With over 20 years of combined industry experience, we are committed to delivering high-quality safety products to our clients. As part of our business expansion, we are looking for a dynamic and driven individual to join our growing sales team!

Roles & Responsibilities

• Drive sales growth through engagement with our existing customer database.
• Strengthen relationships and expand market share within our current re-sellers for product distribution.
• Research and recommend company products to customers effectively and efficiently.
• Explore, engage, and negotiate with customers to achieve the best possible sales outcomes.
• Monitor market trends and competitor activities to maintain a competitive edge.
• Provide excellent customer service support to ensure long-term client satisfaction.

Requirements

• Minimum Professional Certificate/NiTEC, Diploma, or Higher Diploma in Business Studies, Administration, Marketing, or related fields.
• At least 2 years of working experience in sales, communications, or marketing (advantage).
• Strong verbal and written communication skills. Advantage if able to speak Mandarin to our existing Mandarin speaking customers.
• Excellent interpersonal and customer relationship management skills.
• Possess business acumen and strategic thinking abilities.
• Able to work well under pressure and meet sales targets.
• Proficient in MS Office and familiar with social media platforms (advantage).
• Must have Singapore Class 3 or 3A driving license
• Company will provide Vehicle should Candidate do not possess own Vehicle. (advantage if you possess your own vehicle).

Why Join Us

• Be part of a fast-growing safety solutions company with strong industry presence.
• Enjoy a supportive and collaborative team culture.
• Competitive remuneration package with attractive incentives and career growth opportunities.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Job Requirements

• Candidates with no prior experience are welcome to apply (training will be provided)
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.
• Candidates with relevant experience and proven track record will be considered for a senior position.

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Attractive and Good Commissions Entitlement
5. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Duties & Responsibilities

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Join our team in a dynamic outsourced project role. We are seeking service-oriented and detail-oriented individuals to support customer service and administrative operations to ensure smooth coordination of appointments, registrations, and ceremony-related activities.

Key responsibilities:

• Support stakeholders in queue management and administrative matters to ensure the smooth conduct of ceremonies.
• Assist with verification of documents and declarations based on provided guidelines and checklists.
• Direct guests upon completion of their appointments to facilitate incoming visitors and ensure smooth operations.
• Maintain a professional and customer-friendly environment at all times.
• Ensure supporting documents and submitted information are complete and accurate.
• Support the preparation, printing, and issuance of ceremonial or registration documents using self-service systems or kiosks.
• Perform daily setup and closing of service counters, kiosks, and operational areas.
• Prepare simple reports, statistics, and administrative records as required.
• Monitor the usage of self-service kiosks and provide basic troubleshooting support to the guests.
• Undertake other administrative and operational duties as assigned.

Requirements:

• Minimum ITE qualification or equivalent and above.
• At least 1 year of relevant experience in customer service.
• Good interpersonal and communication skills
• Presentable, reliable, and customer-focused attitude
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Proficiency in both spoken and written English and Mandarin.
• Able to work independently with minimal supervision

Working Place:

Singapore 039802

Job Type: Full-time, Contract

Contract Period: 24 months

Working time:

Monday to Saturday: 8 am – 5:30 pm

Work Location: In person

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Summary

Join The Little Nyonya / The Peranakan Club as a Part-Time Service Crew member. Enjoy flexible shifts, a supportive team, and opportunities to engage with Singapore’s Peranakan culture while earning extra income.

Responsibilities

• Greet and serve customers warmly to create a welcoming dining experience
• Take and process customer orders accurately during assigned shifts
• Maintain cleanliness and organization of the service area to ensure hygiene standards
• Collaborate with team members to support smooth daily operations
• Adapt to flexible shift schedules between 11:00 AM and 10:00 PM as needed
• Learn and share knowledge about Peranakan culture with customers to enhance their experience

Preferred competencies and qualifications

• Positive attitude and friendly demeanor to engage with diverse customers
• Willingness to learn and adapt in a fast-paced food service environment
• Ability to work part-time hours that fit around family or personal commitments

Other Information

• Working Location: Orchard / Redhill