Total 770 Customer Service / Call Centre job vacancies

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Salary: $2,400 – $2,600
Working Hours: 5.5 days/ week (OT may be required occasionally)
Location: Alexandra/ Ubi

Job Scope:
• Handle customer enquiries, calls & front desk reception.
• Prepare reports, invoices & administrative documents.
• Coordinate customer appointments, transport & service support.

Requirements:
• Customer service experience preferred.
• Automotive industry experience is a plus.

Location : Geylang Bahru
Working Hours : 8am-5pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)
Salary Range : Basic Up to $3,000 per month + VB + On Duty Incentive

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries
• Record customer details and pass information to the Sales Team for follow-up
• Perform accurate data entry and maintain proper records
• Take turns holding the company duty phone; successful conversions will receive incentives
• Provide respectful and professional service in all interactions

Requirements

• Prior customer service or call-handling experience preferred
• Able to handle sensitive conversations with empathy and professionalism
• Comfortable working in the funeral services industry (no physical handling of deceased required)

Email resume to chiewjie@recruitlync.com
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Company Overview

Quantum is a Singapore-headquartered regional HR consultancy providing tailored HR solutions including manpower outsourcing and business process outsourcing services.

Job Summary

We are seeking a proactive and detail-oriented Junior Executive to provide operational and administrative support to our Clients. The successful candidate will play a key role in supporting IT systems, end-user services, vendor coordination, procurement activities, and departmental initiatives.

Responsibilities

• Provide technical support to new onboarding employees
• Supporting FIS SharePoint lists and Power BI dashboards (design, creation, updates, and maintenance)
• Raising Shopping Carts, PR/PO tracking, and GRN(requiring basic Ariba and SAP skills)
• Handling new user onboarding (documentation preparation, orientation/NDA, coordinating ID badges with security and hiring manager)
• Supporting mobile users (port-in/out, device orders, repairs, upgrades, eSIM)
• Managing telco changes or contract renewals(MSA), including migration project coordination
• Organising departmental events (planning, communications, budgeting, collections, payments, logistics, presentation materials, and post-event activities such as photo/video editing and surveys)
  
  
  Requirements
• Diploma in Information Technology, or a related discipline.
• 1 to 2 years of relevant experience in IT support, IT administration, or a similar role.
• Working knowledge of Microsoft SharePoint and Power BI.
• Basic experience with SAP and Ariba procurement processes is preferred.
• Familiarity with mobile device management
• Good communication skills with the ability to engage multiple stakeholders at all levels.
• Detail-oriented with strong accuracy and follow-through in task execution.
• Ability to handle sensitive and confidential information
  
• Privacy Notice
  By submitting your application, resume, or any personal information, you authorize Quantum to collect, process, store, and share your personal data with its business partners and other relevant third parties for the purpose of assessing your qualifications and suitability as part of the recruitment and placement process. By doing so, you confirm that you have reviewed and accepted our Job Applicant Privacy Notice.

Job Description

• Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement.
• Liaise with customers to obtain necessary information for shipping documentation generation.
• Enter shipment data in freight management software system.
• To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments.
• To provide necessary support to the Freight Logistics Department to assist in addressing customers’ enquiries and preparing quotations (where necessary).
• To prepare shipping documents.

Job Requirements

• Min Diploma or Degree Level or equivalent

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tan Sin Yong (Stella)

EA Personnel Reg No: R24124127

Job Description

• Industry/ Organization Type: Freight Forwarding, Packing and Crating Services
• Position Title: Customer Service Executive (Overseas Coordination – Freight Forwarding)
• Working Location: Loyang
• Working Hours: 5 Days (Monday – Friday, 8:30 AM – 5:30 PM / 9:00 AM – 6:00 PM)
• Salary Package: Basic Salary + PB + VB + AWS + Medical Benefits
• Duration: Permanent Role

Key Responsibilities

• Ensure high service standards for overseas partners, support customer satisfaction, and identify new business opportunities.
• Maintain service quality by following standard procedures and customer service practices.
• Respond to customer enquiries on quotations and operations accurately and in a timely manner.
• Handle enquiries from overseas partners, prepare quotations, and follow up accordingly.
• Coordinate with overseas partners for incoming and outgoing shipments.
• Reach out to local customers and provide service support.
• Understand sea and air shipment processes for both inbound and outbound operations.
• Manage shipment-related issues and coordinate solutions.
• Perform accurate data entry and maintain reports.
• Perform ad-hoc duties as assigned.

APPLY NOW!!!

• At least 2 years of relevant working experience.
• Positive attitude with a customer-focused approach.
• Able to work in a fast-paced environment.
• Basic knowledge of sea and air shipment procedures is preferred.
• Good communication skills and able to work well in a team.
• Able to work independently with minimal supervision.
• Willing to work additional hours when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84487 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Scope:

• Coordinate appointments, admissions, and patient requests
• Serve as the main point of contact for patients and stakeholders
• Handle enquiries, complaints, and provide service recovery
• Support VIP patient journeys and direct admissions
• Maintain accurate patient records and documentation

Requirements:

• Minimum Diploma in any discipline
• 3–4 years of experience in healthcare or customer service/frontline roles
• Comfortable with 24/7 on-call rotation duties

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:
Whatsapp: https://wa.me/+6597430026  
Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122
Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsible for providing excellent customer service, before and after-sales support in order to maintain overall customer (including affiliates and distributors) satisfaction.   

Responsibilities:

• Support the Sales Team by managing the full sales order cycle, including quotation preparation, customer purchase order processing to invoicing, ensuring smooth and timely order fulfilment.

• Process customer purchase orders by creating system-generated Sales Orders and issuing Sales Order Confirmations. Provide customers with accurate shipping schedules and delivery timelines.

• Manage and maintain monthly shipment schedules and monitor cut-off dates for Customer Purchase Orders from various distributors and clients.

• Proactively monitor and follow up on all orders, ensuring any updates on quantities, shipment status, or delivery schedules are communicated promptly to customers.

• Handle a wide range of customer enquiries, including pricing, product samples, project requests, documentation, customer surveys, new business prospects, and product or service complaints.

• Communicate regularly with customers on general updates, order status, and relevant information in a professional and timely manner.

• Coordinate effectively with internal departments to ensure prompt resolution of enquiries and issues, delivering high levels of customer satisfaction.

• Prepare sales data reports and participate in regular meetings with the Sales Team to support business planning and performance tracking.

• Maintain proactive communication with customers to gather forward demand forecasts and share consolidated insights with internal teams.

• Provide backup support to other Customer Service Executives during their absence to ensure business continuity.

• Perform ad hoc tasks and projects as assigned.

Qualifications/Requirements:

• Recognized qualification in administration, sales support, customer service or relevant experience. 

• Ability to communicate effectively with knowledge of basic IT skills. 

• Detail oriented with strong organizational abilities

• Able to multi-task and manage priorities in a fast-paced environment

Additional info:

 Working Days/Hours: Monday – Friday, 8:30am – 5:30pm

Transportation: Frequent shuttle bus schedule from Lakeside MRT & Office

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

· Provide service support for customers – to both external and internal

· Provide accurate information and timely generation of Service Reports

· Support our service team and ensure daily smooth operations

· Assist in procurement of inventory stock

· Pro-actively participate in improvement plans and ERP system

Requirements

· Minimum Diploma holder in any field, with at least 2 – 3 years of experience

· Meticulous & detailed-oriented

· Able to meet deadlines and multi-task

1. Provide leadership, mentorship and guidance to the team
2. Take charge of multiple projects / teams and be responsible of the overall operations
3. Manage customers’ feedbacks, develop effective relationships, and maintain high quality service standards to all relevant stakeholders
4. Ensure proper site management and control, inclusive but not limited to work efficiency, safety and cleanliness
5. Evaluate and review manpower and material allocation
6. Manage the performance of subcontractors and suppliers to ensure on-time delivery of works and materials
7. Monitor and control maintenance’s cost by taking proactive measures to prevent costs overruns
8. Assist QSD Manager in ensuring proper documentation and archiving of records in line with company’s ISO system.
9. Work closely with Project Manager, Developer, Consultants and relevant Authorities to ensure proper handover of project during and after DLP
10. Analyse all reported defects and provide valuable feedback and lesson learnt to the project teams
11. Work with QSD Manager to continually fine-tune and streamline the maintenance system, policies and procedures
12. Produce and submit reports whenever necessary
13. Work in collaboration with QAQC team by carrying out audit inspections at on-going projects and meetings for knowledge and experience sharing aimed to enhance quality of work and reduce potential building defects
14. Provide directions / advice in construction as precursor to handing over of completed projects
15. Participate in any other ad-hoc corporate duties assigned

Requirements

Degree in Civil Engineering/Projects & Facilities Management or its equivalent. Diploma holders with relevant experience will also be considered.

Minimum of 5 years' experience in building construction works.

Proven customer service track record in HDB and/or private residential projects during Defect Liability Period (DLP)/handing over stage from Project Management Team.

Strong experience in architectural works.

Knowledge in MEP works will be an added advantage.

We are looking for a Customer Relations Executive who enjoys interacting with people and helping customers find the right solutions. In this role, you will manage enquiries, build long-term relationships and contribute to the growth of the business.

Key Responsibilities

• Follow up with enquiries and leads from various channels
• Understand customers' needs and recommend suitable solutions
• Build long-term relationships with customers
• Convert enquiries into sales and achieve targets
• Provide excellent customer service and after-sales support
• Maintain customer records and follow up regularly
• Support other team duties as required

Who We’re Looking For

• A go-getter who thrives on performance
• Strong communication and interpersonal skills (written and spoken)
• Able to converse in Mandarin as job requires communication with Mandarin speaking customers
• Good interpersonal skills

Working Hours

Monday – Friday
Office Hours

Job Summary

Support inpatient operations by conducting social and financial assessments, facilitating patient admissions and transfers, and coordinating care services to ensure smooth patient transitions and optimal bed utilisation.

Key Responsibilities

• Conduct social and financial assessments for inpatient referrals
• Provide financial counselling to patients and their families
• Prepare assessment recommendations to support patient care planning
• Support bed allocation and bed management activities
• Coordinate with multidisciplinary teams to facilitate patient admissions and transfers
• Participate in quality improvement initiatives to enhance operational efficiency and patient experience
• Maintain accurate documentation and records
• Support departmental projects and administrative duties as assigned

Requirements

• Degree in Psychology / Social Service or related discipline
• Experience in healthcare, social services, psychology, case management, or related fields is advantageous

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Role Description

The Customer Service Executive will be responsible for promotingcord blood banking services, handling client enquiries, and maintaining strongclient relationships. The role involves engaging with customers, providingaccurate service information, and ensuring a positive client experiencethroughout their journey.

You will also support lead follow-ups and client retention effortswhile working closely with the team to achieve service and business objectives.

Key Responsibilities

• Promote cord blood banking services to prospective and existingclients
• Handle client enquiries and provide professional service information
• Build and maintain strong, long-term client relationships
• Support lead follow-up and customer retention activities
• Assist with coordination of client communications and processes

Qualifications

• Min. Degree/Diploma in any discipline
• Strong communication and interpersonal skills
• Good negotiation and client engagement abilities
• Able to work independently and as part of a team

Interested candidates please send in your resume to:

clinicalresearch@recruitexpress.com.sg

Hayley Ho

OutsourcingTeam

Company Reg.No. 199601303W

EA Licence No. 99C4599

Group Overview

STOREFRIENDLY is a leading provider of self-storage and related services in Singapore with multiple branches offering customers 24/7 access convenience, secured and climate controlled short and long term storage solutions. The Group will be expanding in 2026 with more branches and product offerings and thus is now recruiting and training more frontline staff to support the targeted growth.

Job Summary

Join STOREFRIENDLY as a Customer Service Executive to support customers in selecting storage solutions, managing rental agreements, resolving service issues, and maintaining branch operations in a friendly and professional environment.

Responsibilities

• In-Person Engagement: Greeting visitors, tenants, or customers and addressing inquiries through direct walk-ins or scheduled appointments.

• Handling on-site viewings: Assessing customers' storage needs and recommending suitable storage units, services, or merchandise.

• Transaction Processing: Sign-ups, payments, move-ins, move-outs and merchandise sales directly at branch counter.

• Problem-Solving, Escalation & De-escalation: Addressing customer complaints in real-time, requiring a high level of composure and immediate conflict resolution skills.

• Inventory & Asset Control: Managing the requisition and organization of on-site supplies, from merchandise, marketing materials to office and maintenance stock.

• Site Management and Maintenance: Facility inspections to ensure site meets safety, cleanliness and brand standards and coordinating with relevant internal departments and/or vendors, scheduling and overseeing routine checks and maintenance for building systems to prevent service disruptions.

• Administrative Support: Maintaining accurate records of interactions, processing physical documentation, and coordinating with back-office departments.

Preferred competencies and qualifications

• Active Listening & Empathy: Interpreting both verbal and non-verbal cues to understand customer needs effectively.

• Critical Thinking & Adaptability: Ability to prioritize urgent tasks over routine administrative tasks during high-traffic periods and flexibility to pivot between physical tasks (e.g., facility checks) and digital ones (e.g., answering emails).

• Willingness to Learn: To gain better understanding of company products, services and systems and improve professional skills.

• Personality and Professional Presentation: Cheerful and friendly disposition and ability to adhere to strict grooming and uniform standards as a brand ambassador of the STOREFRIENDLY Group.

• Qualifications and Experience: At least GCE 'N" or "O" Level and 1 year of work experience (preferably in sales or customer service roles).

Interested candidates please submit your resume with contact details, expected salary and earliest availability.

Description

As a Customer Experience Executive, you will be responsible for delivering exceptional customer service, resolving customer complaints, and providing a world class shopping experience to our customers. You will be the face of our company, and your goal will be to create a memorable and positive experience for every customer who reach out to the Service Excellence team for assistance.

Responsibilities:

• Provide exceptional customer service by responding to enquiries, feedback, complaints or compliments via our generic email or Changi airport Group feedback portals, answering questions, and resolving customer’s issues in a timely and professional manner.
• Develop a deep understanding of our products and services to provide personalized recommendations and solutions to customers.
•  Utilize active listening skills to understand customer needs and preferences, and respond accordingly.
•  Collaborate with colleagues and stakeholders to achieve customer satisfaction targets.
•  Participate in training and development programs to continuously improve customer service skills and product knowledge.
• Analyze customer feedback and provide insights to improve customer experience.
•  Develop and maintain a loyal customer base through personalized interactions and excellent service.
•  Steering and manage Customer’s experience both on line and off line.
•  Provide support for end-to-end customer journey including on-site, on-line, social media experience and delivery etc.
•  Provide and upkeep service recovery protocol.
• Any other ad-hoc assignment as assigned by the Superiors

Requirements

• Diploma or Degree in relevant business related discipline
• Proven track records in relevant role and responsibilities
• At least 1 years’ experience in similar role

Work Location: Changi Airport T3

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

As a Call Centre Operator, you'll be the first point of contact in the company for our customers to provide great customer experience.

Responsibilities

• Receive inquiries and ambulance bookings from customers via our hotline.
• Responsible for triaging the calls, providing basic advice, answering customer inquiries, and quoting prices.
• Plan the ambulance teams' daily job roster, work schedule, allocate the job to the most suitable ambulance team and dispatch the team.
• Coordinate and manage 25 to 30 ambulance fleets daily, fast and accurate in despatching assignments by WhatsApp, Digital Apps, and phone calls
• Maintain proper records of the jobs dispatched to ambulance teams.
• Constantly monitoring the progress of the ambulance teams by looking at the GPS
• Other duties: filing and data entry

Requirements

• At least a Diploma holder and 1 year of relevant experience in ambulance or coordination/operations jobs
• Required to work on weekends from time to time, with weekday offs-in-lieu provided.
• Friendly and good at communication skill in English (if know multilingual will be a plus point)
• Good situational awareness, good memory, and be competent in a fast-paced dynamic environment.
• Familiarity with Singapore roads and excellent knowledge of GPS

Basic Salary: Up to $2800

Working Day: 5 Days per week

Location:   Somerset

Job Duties:

• Handle incoming phone calls, enrolment and respond to general enquiries professionally.

• Perform administrative processes in line with MOE guidelines and requirements.

• Manage customer enquiries while Maintaining confidentiality and foster effective communication with staff and parents as well as provide timely follow-up and coordination.

Key Requirements:

• Minimum GCE ‘O’ Level or equivalent

Prior experience in customer service or admin will be highly advantageous

We are seeking motivated individuals who are eager to build a long-term career in marketing, customer engagement, and brand communication.

No prior experience is required — comprehensive training and 1-on-1 mentorship will be provided.

Key Responsibilities

• Represent established brands at events, roadshows, and outreach activities
• Engage customers and deliver professional brand experiences
• Support execution of marketing and promotional campaigns
• Work closely with the team to achieve campaign objectives

What You Will Gain

• Structured 1-on-1 mentorship and professional training
• Clear leadership progression pathway
• Local and overseas exposure opportunities
• Supportive, high-energy, and collaborative team culture

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
• Solicit sales to established accounts through outbound calls to existing customers.
• Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
• Responsible for maximizing loading and shipping methods for all orders.
• Participate in growth development and cross-training efforts.
• Provide and maintain monthly administrative reports and personal metrics.
• Perform other duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

About the Role

We are seeking a motivated and independent Logistics Customer Service Executive to join our team. This role is ideal for a self-starter who thrives in a fast-paced environment, is eager to learn, and can take ownership of tasks with minimal supervision. You will be the key point of contact for customers, ensuring smooth logistics operations and excellent service delivery.

Key Responsibilities

Customer support: Handle inquiries, resolve issues, and provide timely updates to clients regarding shipments and deliveries.

Logistics coordination: Liaise with internal teams, freight forwarders, and vendors to ensure efficient movement of goods.

Documentation management: Prepare and verify shipping documents, invoices, and records to ensure compliance.

Problem-solving: Proactively identify and resolve potential delays or service disruptions.

Continuous learning: Stay updated on logistics processes, industry practices, and customer service standards.

Requirements

No experience are welcome.

Strong communication and interpersonal skills.

Ability to work independently and take initiative.

Detail-oriented with good organizational skills.

Willingness to work in-office, 5 days per week.

What We Offer

A supportive environment that values independence and growth.

Opportunities for professional development in logistics and customer service.

About the Company

We are a fast-growing company in the beauty and wellness industry, committed to delivering exceptional customer experiences through personalised service and professional client support. We pride ourselves on creating a welcoming environment where customers feel valued and cared for throughout their journey.

Role Overview

We are looking for a bubbly, energetic, and service-oriented Customer Service Executive to support front-facing customer interactions and daily client servicing operations. This role is ideal for someone who enjoys engaging with people, communicates confidently, and thrives in a fast-paced customer-focused environment.

Candidates with prior experience in beauty, aesthetics, banking, hospitality, retail, or customer-facing service environments are highly preferred.

Key Responsibilities

• Attend to customer enquiries professionally via walk-ins, phone calls, WhatsApp, email, and social platforms
• Provide excellent front-desk and customer support experience to clients
• Build strong customer relationships through warm and attentive service
• Handle appointment scheduling, confirmations, and follow-ups efficiently
• Support customer retention through proactive engagement and service recovery when required
• Maintain accurate customer records, transactions, and administrative documentation
• Coordinate with internal teams to ensure smooth daily operations and customer satisfaction
• Assist with cashiering, payment processing, and basic sales support when required
• Uphold professional grooming standards and represent the company positively at all times

Requirements

• Minimum 1 to 2 years of experience in customer service, client servicing, front desk, retail, beauty, banking, hospitality, or related customer-facing roles
• Candidates from beauty/aesthetics clinics, luxury retail, airline cabin crew, hospitality, or bank teller/credit card servicing backgrounds will have an advantage
• Strong verbal communication and interpersonal skills
• Well-spoken with good command of English and Mandarin to liaise with Mandarin-speaking customers
• Pleasant, confident, and presentable personality with strong people skills
• Energetic, bubbly, and customer-oriented attitude
• Able to multitask and remain composed in a fast-paced environment
• Proficient in basic administrative and computer skills (Microsoft Office, CRM/booking systems, WhatsApp Business, etc.)
• Positive learning attitude, responsive, and adaptable to operational needs

Strong Consideration Factors:

• Candidates with strong emotional intelligence and natural customer engagement skills
• Experience handling high-touch customer service environments or premium clientele
• Strong professionalism, responsiveness, and service recovery capabilities
• Stable employment history and genuine interest in customer-facing roles

Working Hours & Salary

• Working Schedule:
  Monday to Friday - 11am to 9pm (inclusive of break)
  Saturday & Sunday - 10am to 7pm (inclusive of break)
• Working Location: Within Orchard area
• Salary commensurate with experience and background
• Performance incentives and staff benefits may be provided

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.

Job Summary

Manage customer inquiries and order processing while coordinating with production and logistics to ensure timely delivery. Maintain records and support customer communications to enhance service quality and operational efficiency.

Responsibilities

• Respond to customer inquiries and process orders accurately in the system to ensure seamless order management
• Coordinate with production, planning, and logistics teams to achieve timely order fulfillment and delivery
• Monitor order status and proactively communicate with customers to resolve issues and complaints promptly
• Maintain accurate records and prepare reports on orders, forecasts, delivery performance, inventory, and customer feedback
• Support customer meetings and follow up on order, delivery, and service-related matters to strengthen customer relationships

Required competencies and certifications

• Diploma or Degree in Business, Supply Chain Management, or equivalent
• Minimum 3 years of relevant experience in Customer Service, Sales Support, or Order Management
• Proficiency in Microsoft Office and basic ERP systems to manage order processing and reporting
• Strong interpersonal, communication, and negotiation skills to effectively manage customer interactions
• Organized, detail-oriented, and able to multitask to handle multiple customer orders and inquiries efficiently
• Fresh Graduates are welcome to apply.

Other Information

Interested applicants please submit your resume stating your current salary, expected salary, reason for leaving your present/last job, and date available. We regret that only shortlisted candidates will be notified.

< This is a 6-months maternity cover position. >
Working Location: Canberra

The Administrative Executive will be responsible to the Centre Leader for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Roles & Responsibilities

1. Administration:

Support the centre with data entry of child transactions into Little Lives and ECDA CMS system. This includes:

• Child Transactions: Enrolment, Withdrawal, Transfer, Change of Program, Student Pass Application, Promotion of Children

• Subsidy applications in CMS for all new and existing cases

• Update of school fees changes in CMS at child level (yearly)

• Update of vacancy status in CMS

• Retrieval of documents for audit purpose

• Handles queries from existing and new parents and provide support whenever needed

• Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues

• Responsible for proper storage of stationary and uniforms

• Perform general clerical duties

• Support operational work flow

• Upkeeping of children's P file

2. Enrolment:

• Maintaining a waiting list, calling parents up for enrolment when a vacancy arises

• Follow up with parents on the documents needed for enrolment

• Planning of orientation sessions for new enrolment

3. Finance:

• Issuing of ad-hoc invoices, e.g. first-time payment, uniforms purchase etc

• Checking of monthly fee invoices

• Creating of monthly GIRO deduction listing, updating of monthly payment

• GSII monthly reconciliation

• Adding the correct subsidies discount for each child

• Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments in CMS

• Petty cash handling

4. Customer Service

• Meet and greet parents, students and visitors at the school

• Provide proper information about school fees and programs

• Handle calls/emails/walk-ins enquiries from existing and new parents

• Taking charge of the centre's inbox

5. Procurement

• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etc Prepare Expenditure Requisition Forms and obtain price quotations from suppliers

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language

• At least 2 years of experience in an administrative role

• Good interpersonal skills, able to relate to people from different culture and languages

• Good written and verbal communication skills

• Able to work independently, multi-task and adapt quickly in a fast-paced environment

• Able to handle confidential information with discretion and integrity

• Proficient in MSOffice Applications

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in via APPLY NOW button.