Total 2,870 Customer Service / Call Centre job vacancies

Handle

• end-to-end policy servicing and transactions via phone and email within service standards
• Respond to customer enquiries and provide timely support
• Process policy transactions, refunds, and receipting activities
• Support credit control for commercial insurance policies
• Ensure accuracy and efficiency in all pre-sales and after-sales service activities
• Track and prepare monthly management reports and statements of accounts
• Follow Standard Operating Procedures (SOPs) in daily operations
• Collaborate with internal teams and external stakeholders (e.g. Underwriters, Claims, Finance, IT, Banks, and intermediaries)
• Support process improvements and service enhancements to improve efficiency and customer experience
• Assist in system testing and implementation of business requirements when needed
• Work towards individual and team KPIs
• Perform any other duties as assigned

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Job Description:

• Offers competitive benefits package such as medical benefits, specialist outpatient benefits, dental coverage and etc.
• Walking distance from MRT
• Dynamic Working Environment

As a Patient Service Associate, you will be responsible for the following duties:

• Handle and escalate patient feedback to the appropriate supervisor promptly.
• Perform accurate patient registration and screening, ensuring confidentiality and data integrity.
• Ensure timely billing and same-day collection of payments.
• Maintain clinic readiness, including cleanliness and proper functioning of self-service kiosks and waiting areas.
• Ensure the clinic is fully prepared to receive the first patient 15 minutes before scheduled start.
• Support appointment coordination for both new and follow-up visits.
• Assist clinicians and therapists to facilitate smooth and efficient consultations.
• Monitor patient wait times and keep them informed proactively.

Requirements:

• Minimum GCE ‘N’ Level with relevant experience.
• Proficient in MS Office and basic IT tools.
• Strong team player
• Able to multitask
• Service-oriented mindset

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. Youacknowledge that you have read, understood, and agree with the Privacy Policy

Job Description:

We are seeking enthusiastic individuals to join our Service Team.

As a member of the team, you will be responsible for providing exceptional customer service, ensuring all guests a positive dining experience at our restaurant.

Responsibilities:

• Welcome guest with a friendly, positive and professional attitude
• Take food and beverage orders accurately and efficiently
• Collaborate with kitchen team to ensure accurate order fulfilment
• Ensure guest satisfaction by checking in with diners and addressing any concerns
• Maintain a clean and organized dining area
• Operating of POS system for processing of payments
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Any other duties as assigned

Requirements:

• Prior working experience in the food and beverage industry would be advantageous
• Demonstrated excellence in customer service
• Strong communication and people skills
• Well-groomed with a pleasant disposition
• Ability to thrive in a fast-paced environment
• Attention to detail and a proactive, can-do attitude
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

If you are enthusiastic about delivering exceptional service and thrive in a collaborative team setting, we welcome you to apply for this position.

*Candidates with 3 years of experience and above may be considered for the Senior position.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Lifestyle Holdings Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

Key Responsibilities

• Greet and welcome clients warmly upon arrival
• Manage appointment bookings, confirmations, and client check-ins/check-outs
• Provide clear and professional guidance to clients on services, schedules, and facilities
• Support service flow and coordination with wellness coaches and technicians
• Handle phone and WhatsApp inquiries, including rescheduling and cancellations
• Maintain a clean, organized, and inviting front-of-house and reception area
• Ensure smooth service usage and credit tracking through our booking platform
• Support onboarding of new clients and explain health declarations or consent forms
• Collaborate with the team to deliver exceptional client experiences
• Assist with events, VIP visits, and occasional administrative tasks

Requirements:

• Prior experience in hospitality, wellness, customer service, or front desk roles desirable but not mandatory
• Strong interpersonal and communication skills
• Proactive, detail-oriented, and able to multitask in a dynamic environment
• A warm, polished, and professional demeanour
• Passion for health, wellness, longevity or client care is a strong advantage
• Flexibility to work on rotating shifts (including weekends and Public Holidays)

Why Join Us

• Work in a modern, innovative, and purpose-driven wellness centre
• Be part of a passionate and collaborative team
• Receive wellness perks and opportunities for growth
• Make a meaningful impact in people's lives every day
• Enjoy a 5-day work week with 2 days off

Interested candidates, please send in your updated resume to cv.get@recruithaus.com.sg

This is in partnership with the Employment and Employability InstitutePte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus’ PDPA and e2i’sPDPA.

RESPONSIBILITIES

·       Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and promptly.

·       Follow up closely with internal parties for resolutions.

·       Proactively escalate query trends, potential issues and recurring service failures to teamlead/ manager and ensure that appropriate corrective action is implemented toavoid future problems.

·       All customer service request and any follow-up interaction is logged into CRM accurately andtimely.

·       Assist in processing and invoicing Local and Export spare part orders.

·       Preparation and generation of weekly customer service report, weekly and monthly report to BUand HOD.

·       Spare parts inventory management.

·       Perform other assigned duties and/or project work.

REQUIREMENTS

·       Experience in Call Centre, Banking or Customer Service (calls and correspondents) environmentwill be an advantage.    

·       Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver qualitycustomer service.

·       Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.

·       Proficient in Microsoft Excel, Word and PowerPoint.

·       Experience in SAP will be an advantage.

·       On-the-job training will be provided to ensure proficiency in role requirements.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :            R25158800

We regret that only shortlisted candidates will be notified.

About Schroders

We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 5,000 people on six continents. And we’ve been around for over 200 years but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

The team

As an integral part of the team, the Client Service Manager works closely with the Institutional Sales Team and is responsible for account management of institutional clients in Southeast Asia. Client types range from central banks, sovereign wealth funds, supranational, government agencies, statutory boards, investment consultants, endowment funds, pension funds, insurance and family offices.

What you’ll do

• Serve as a trusted point of contact for institutional clients by promptly responding to and resolving queries, providing clear, accurate, and timely information.
• Proactively manage and follow through on client issues and service requests to ensure effective resolution and high client satisfaction.
• Gather, understand and represent client requirements to relevant teams across Schroders, working collaboratively to enhance and optimise key client-facing processes.
• Oversee and manage activities related to errors, omissions, and complaints, ensuring accurate documentation and timely escalation in line with policies whilst striving towards a goal of zero errors.
• Foster and maintain strong relationships with the global onboarding team to stay updated on client onboarding progress and processes. 
• Involvement with on/offboarding processes for segregated mandates in collaboration with key stakeholders.
• Ensure all side letters, amendments and bespoke clauses within client legal agreements are accurately documented and executed in accordance with established procedures.
• Deliver timely client communications regarding changes, updates, regulatory notices, and important information, ensuring content is clear and relevant.
• Act as the key liaison with operations and reporting teams to facilitate reporting requirements for new and existing clients, ensuring delivery of high-quality information.
• Partner closely with Operations and other business areas to continually improve service delivery and maximise value for clients.
• Plan, coordinate and host client meetings, including ongoing client lifecycle reviews, acting as a knowledgeable representative of Schroders and its operations.
• Gather and provide all necessary information to support clients in completing their ad hoc requests, ensuring requests are dealt with efficiently and professionally.

The knowledge, experience and qualifications you need

• Recognised university degree with at least 8 years’ of experience in client servicing or relationship management within asset management, preferably with a focus on Southeast Asia institutional clients
• Understanding of asset management clients and products (e.g. segregated and sub-advisory mandates, fund structures, public assets and alternatives) across institutional clients such as pension funds, insurers, and sovereign wealth funds and wealth.
• Familiarity with the APAC regulatory landscape and local market practices.
• Demonstrated history of delivering high standards of client service, managing complex client relationships, and acting as the main point of contact for institutional investors.
• Proven adaptability to change, including involvement in business transformation, process optimisation projects, or regulatory-driven change projects.
• Experience partnering with sales and investment teams, operations, legal, risk and compliance functions to resolve complex client issues and deliver solutions.
• Strong analytical and problem-solving abilities, particularly when addressing client queries, change requests, and escalations.
• Excellent verbal and written communication skills, with the ability to present complex information to institutional clients and internal stakeholders at a variety of seniority levels.
• Knowledge of Custody and Settlement: Awareness of custody operations, trade settlement, and fund administration processes relevant to institutional clients.
• Proficiency in CRM systems, client reporting platforms, and data analysis tools; comfortable with Excel, PowerPoint, and potentially data visualisation software.
• Strong client-first mindset, with experience tailoring service to meet diverse client needs across multiple APAC jurisdictions.
• Sensitivity to cultural and business practice differences across APAC markets to ensure effective and respectful client engagement.

We're looking for the best, whoever they are

Schroders is an equal opportunities employer. You're welcome here whatever your socio-economic background, race, sex, gender identity, sexual orientation, religious belief, age or disability.

• Listed Company
• Stable and growing industry (essential building services)
• Supportive team environment with careerprogression opportunities

About the Company

Our client is a Singapore-basedengineering services provider specializing in air-conditioning and buildingmaintenance solutions. They serve a diverse portfolio of commercial andresidential clients, delivering reliable maintenance and repair services withstrong operational support.

Responsibilities:

• Oversee and manage daily ACMV maintenanceoperations from office, ensuring efficient scheduling and service delivery
• Support the Service Manager in leading andguiding the service coordination team
• Plan and optimize technician deployment forpreventive maintenance and repair works
• Act as key liaison for clients and ManagementAgents, ensuring timely updates and strong relationship management
• Monitor service performance, turnaround time,and job completion to maintain high service standards
• Review quotations, reports, and maintenancerecords to ensure accuracy and follow-through
• Coordinate with suppliers and internal teams toensure smooth operations and resource planning
• Identify operational gaps and implementimprovements to enhance efficiency and service quality

Requirements

• Minimum 3–5 years of experience in ACMV / air-conditioning servicing industry
• Prior experience in team lead / supervisory role is preferred
• Strong knowledge of service operations, scheduling, and maintenance workflows
• Good leadership, communication, and client management skills
• Ability to handle multiple priorities in a fast-paced environment

How to Apply:

Interested candidates, please submit your updated resume by using Quick Apply button

We regret to inform that only shortlisted candidates will be informed.

Yip Seow Thung
Registration Number: R24121304
EA License No: 18C902

Customer Interaction & Support

• Manage servicing and breakdown hotlines, addressing enquiries, booking appointments, and arranging courtesy vehicles.
• Support customers with accident reporting, repair updates, and service recommendations.
• Coordinate vehicle changeovers and maintain service turnaround times.
• Ensure accurate data entry in internal systems and proactive communication with customers.

Interco /Loss of Use Program

• Facilitate courtesy vehicle allocation for internal customers through system requests.
• Prepare, verify, and file all required vehicle documentation.

Workshop Coordination

• Schedule workshop appointments, track vehicle progress, and validate completed repairs against standards.

Manpower Allocation

• Generate job chits in Salesforce with clear work descriptions and assign operation assistants for vehicle logistics.

Service Operations & Admin Excellence

• Update fleet management systems with real‑time vehicle movements.
• Identify operational gaps and support continuous improvement efforts.
• Prepare job sheets, manage service records, and assist with projects/events.

Teamwork & Professional Conduct

• Work closely with internal/external teams to ensure smooth operations.
• Uphold professionalism in all customer and stakeholder interactions.
• Provide timely responses to enquiries during working hours and interim support after hours when necessary.

Undertake Any Additional Tasks Assigned by Supervisors

• Carry out any other duties or responsibilities as assigned by superiors, in support of departmental or organizational needs, ensuring flexibility and responsiveness to evolving operational requirements.

Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Customer Interaction & Support

• Manage servicing and breakdown hotlines, addressing enquiries, booking appointments, and arranging courtesy vehicles.
• Support customers with accident reporting, repair updates, and service recommendations.
• Coordinate vehicle changeovers and maintain service turnaround times.
• Ensure accurate data entry in internal systems and proactive communication with customers.

Interco /Loss of Use Program

• Facilitate courtesy vehicle allocation for internal customers through system requests.
• Prepare, verify, and file all required vehicle documentation.

Workshop Coordination

• Schedule workshop appointments, track vehicle progress, and validate completed repairs against standards.

Manpower Allocation

• Generate job chits in Salesforce with clear work descriptions and assign operation assistants for vehicle logistics.

Service Operations & Admin Excellence

• Update fleet management systems with real‑time vehicle movements.
• Identify operational gaps and support continuous improvement efforts.
• Prepare job sheets, manage service records, and assist with projects/events.

Teamwork & Professional Conduct

• Work closely with internal/external teams to ensure smooth operations.
• Uphold professionalism in all customer and stakeholder interactions.
• Provide timely responses to enquiries during working hours and interim support after hours when necessary.

Undertake Any Additional Tasks Assigned by Supervisors

• Carry out any other duties or responsibilities as assigned by superiors, in support of departmental or organizational needs, ensuring flexibility and responsiveness to evolving operational requirements.

Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

About Restorative Care Department:

Restorative Care Department (RCD) was started in 2006, with one Family Resource Centre located within Prison Link Centre (Changi) specializes in serving offenders, ex-offenders and their families through a variety of programmes.

Case Management Services (CMS) was launched in 2019 to provide short-term case management for releasing inmates. Its objectives are to assist clients and their families with reintegration into society, offer individual support and guidance for transitioning back into the community, and address criminogenic needs to prevent re-offending and relapse.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders, and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders, and/or their next of kin
• Required to cover office duties at various centres

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Possess at least two (2) years of experience working in a similar setting (e.g. Social service agencies)
• Comfortable to work with offenders and ex-offenders in Police and Prison settings
• Able to work in a fast-pace and stressful environment.
• Required to work on weeknights and weekends on needs basis
• Has maturity, communication skills and interpersonal skills to work with professionals, and families from diverse backgrounds
• Able to develop empathy/ empathic responses, reflective capacity self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills
• Personal effectiveness, independence, and good time management
• Has strong writing skills
• Team player

Work Location: Simei

If you are interested to join us, please apply via Fei Yue Career Portal.

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume. Please note that we do not accept hardcopy resumes.

Yishun

Monday to Friday 8.30am to 5pm

Basic $2600-$3500+$500 or $1200 (if have own car)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Responsibilities

• Handle outbound calls, enquiries and emails on policy cases and requests
• Support the team with administrative duties
• Deliver consistent and excellent customer experiences across multiple channels (hotlines, emails, portals etc)
• Work with the team to meet the stipulated service levels
• Comply with internal policies and procedures
• Other ad-hoc duties assigned

Requirements

• Diploma/Degree in any relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to meganng@recruitexpress.com.sg

Megan Ng Su Ting (CEI No.: R23115059)

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Job Description & Requirements

You will be required to perform all customer related functions such as answering enquiries and attending to patron’s request.

Your rotations of duties include cashiering at box office or kiosk, F & B preparation, inventory check, ushering and general housekeeping. Requirements:

1. A good team player.

2. Able to work in a fast pace environment.

3. Able to work on weekends, public holidays and rotating shifts on a 6 day week basis.

Part timers must be able to work at least 4 days of 6 hours each including weekends and public holidays. Interested candidates please e-mail your detailed resume with passport size photograph to:

The Recruitment Officer Re: Customer Service Officers Email: recruitment@shaw.com.sg

• Handle walk-in queries from policyholders and Financial Representatives

• Follow up promptly on any unresolved issues.

• Manage appeals, feedback, and minor complaints.

• Deliver excellent customer service.

• Resolve feedback and complaints within set timelines.

• Support Digital Communications and the Call Centre as needed.

• Rotate across Service Centres when required.

• Undertake ad hoc duties and assigned projects.
  

  
  
  Interested applicants may email resume to kellychooi@recruitexpress.com.sg

  Chooi Kelly (CEI Registration No: R25136207)

  Recruit Express Pte Ltd (EA: 99C4599)

  We regret only shortlisted candidates will be contacted

  
  

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Report to the managers.

Greet and seat guests warmly and provide recommendations.

Offer friendly and efficient service to customers.

Staying attentive to the needs of the guests in the dining area.

Deliver food and drinks promptly, ensure order accuracy, and attend to guests' needs throughout their meal.

Process cash and digital payments, handle receipts, and manage cash register reconciliation.

Clear and set tables, sweep and mop floors, and ensure the dining and work areas meet sanitation standards.

Perform opening and closing duties, restock supplies.

Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards.

• Handle reservations, manage seating arrangement and answer customers' queries

• Take drinks orders and settling bills

• Provide high quality of customer service

• Address customer needs, comments, and complaints

• Ensure items and dishes are well stocked and shops are kept clean and tidy

• Ensure that stations are set up before the shift commences

• Maintain cleanliness and housekeeping of the restaurant

• Abide strictly with health and sanitation regulations

Please whatsapp to 8361 0968 if interested.

Company Overview

Positano Risto offers a relaxed indoor-outdoor setting serving halal Italian cuisine with alcohol-free drinks. It provides a Muslim-friendly dining experience focused on hearty, authentic Italian dishes for diners worldwide.

Job Summary

Deliver attentive and friendly service to ensure guests enjoy a memorable dining experience in a halal Italian restaurant.

Responsibilities

• Greet and welcome customers warmly to create a positive first impression
• Take accurate food and beverage orders to ensure customer satisfaction
• Serve and clear food and beverages promptly to maintain service quality
• Respond quickly and clearly to customer inquiries to resolve issues and enhance experience
• Maintain cleanliness and service standards throughout the restaurant to ensure a hygienic environment
• Monitor and restock amenities and utensils regularly to support uninterrupted service
• Perform additional duties as assigned to support restaurant operations

Required competencies and certifications

• Possess GCE ‘O’ Levels or Food & Hygiene Certificate or equivalent
• Maintain a well-groomed, professional appearance
• Communicate effectively with customers and team members
• Work independently and collaboratively in a team environment
• Operate effectively in a fast-paced environment
• Stand for long hours during shifts
• Work on weekends and public holidays

Job Description & Requirements