Total 770 Customer Service / Call Centre job vacancies

Logistics Operations Executive

Salary: $3,200 – $4,300

Working Hours: Mon–Fri, 9:00am–6:00pm; Sat, 9:00am–1:00pm (WFH)

Location: Changi

Job Responsibilities:

• Coordinate daily freight forwarding operations for air, sea, and land shipments.
• Prepare and process import/export documentation and TradeNet permit declarations.
• Liaise with overseas agents, carriers, transport providers, and service partners.
• Handle shipment documentation, including AWB, B/L, and cargo insurance records.
• Monitor shipment status and resolve operational issues to ensure timely delivery.
• Ensure compliance with regulatory requirements and company procedures.

Requirements:

• Diploma in Logistics, Supply Chain Management, or related discipline.
• Minimum 1 year of experience in freight forwarding or logistics operations.
• Familiar with shipping documentation, TradeNet, and freight processes.
• Experience handling import/export shipments is preferred.
• Good communication and coordination skills.
• Able to work in a fast-paced environment and manage multiple tasks effectively.

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: loke.dexter@talentrecruitmentsg.com

Contact Number: 8168 8648

Job description

• Greet, welcome, and attend to all visitors in a professional and friendly manner

• Manage incoming calls, direct them to the appropriate departments, and take accurate messages when necessary

• Identify customer needs and support sales opportunities where applicable

• Prepare quotations based on client requirements

• Process Sales Orders in the online ordering system

• Perform general administrative duties such as data entry, document scanning, filing, and maintaining records

• Carry out any other tasks, assignments, or projects as assigned by management
  

Requirements

• Diploma in any relevant discipline

• Computer literate with good knowledge in Microsoft Office

• Team player with good communication skills

• Customer service oriented

• Fresh graduates are welcome

Logistics Operations Executive

5.5 days, Mon-Fri 9am-6pm/ Sat 9am-1pm (Sat can WFH)

Salary: $2700-$3000

Location: Alexandra Road, BS Centre Singapore 159932 (Redhill)

Job Responsibilities:

• Liaise with operations and warehouse teams to ensure accurate and timely data processing
• Receive stock checklists, load items to store using trolley, and update records in the system
• Priorities and allocate pick-and-pack orders to courier partners for local and export deliveries
• Oversee store operations and inventory management for car accessories
• Monitor inventory levels, track stock movement, and forecast replenishment needs based on sales trends
• Maintain accurate stock records, manage stock rotation, and ensure timely restocking
• Process customer orders accurately and promptly for both online and in-store sales
• Coordinate preparation, packing, and shipment of orders with suppliers and logistics partners
• Track delivery status and resolve shipment delays, discrepancies, or errors
• Work closely with the sales team to ensure product availability and support customer requirements
• Handle customer enquiries related to order status, delivery, returns, and exchanges
• Prepare basic inventory and fulfilment reports and support other warehouse administrative duties as assigned

Requirements:

• Diploma or equivalent qualification in Logistics, Supply Chain, Business Administration, or a related field
• Basic understanding of warehouse operations, inventory control, and order fulfilment processes
• Able to handle data entry and update systems accurately and in a timely manner
• Comfortable with physical tasks such as loading items using a trolley
• Entry level is welcome to apply as training will be provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description

• Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems. - Manage systems changes through change request process & provide status reports to the relevant parties
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required. - Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Logistics Operations Executive

5.5 days, Mon-Fri 9am-6pm/ Sat 9am-1pm (Sat can WFH)

Salary: $2700-$3000

Location: Alexandra Road, BS Centre Singapore 159932 (Redhill)

Job Responsibilities:

• Liaise with operations and warehouse teams to ensure accurate and timely data processing
• Receive stock checklists, load items to store using trolley, and update records in the system
• Priorities and allocate pick-and-pack orders to courier partners for local and export deliveries
• Oversee store operations and inventory management for car accessories
• Monitor inventory levels, track stock movement, and forecast replenishment needs based on sales trends
• Maintain accurate stock records, manage stock rotation, and ensure timely restocking
• Process customer orders accurately and promptly for both online and in-store sales
• Coordinate preparation, packing, and shipment of orders with suppliers and logistics partners
• Track delivery status and resolve shipment delays, discrepancies, or errors
• Work closely with the sales team to ensure product availability and support customer requirements
• Handle customer enquiries related to order status, delivery, returns, and exchanges
• Prepare basic inventory and fulfilment reports and support other warehouse administrative duties as assigned

Requirements:

• Diploma or equivalent qualification in Logistics, Supply Chain, Business Administration, or a related field
• Basic understanding of warehouse operations, inventory control, and order fulfilment processes
• Able to handle data entry and update systems accurately and in a timely manner
• Comfortable with physical tasks such as loading items using a trolley
• Entry level is welcome to apply as training will be provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Manage customer feedback and complaints by coordinating investigations with department heads and facilitating family conferences to ensure proper service recovery
• Respond promptly to concerns and follow through on resolution to maintain service quality standards
• Compile and submit monthly KPI reports and quarterly updates on service excellence initiatives and progress
• Prepare abstracts and consolidate supporting data for award submissions and recognition programmes
• Collect, analyse, and interpret customer feedback data to identify trends and drive continuous service improvement

Requirements

• Bachelor degree in any discipline
• Proficient in MS Office

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Job Description

• Attend to patients’ needs in a calm, courteous, and professional manner

• Handle new clients/patients’ inquiries and provide prompt responses and assistance

• Promote positive relations with all individuals who come into contact with the clinic

• Maintain confidentiality of all patient information and pertinent health screening data

• Work cohesively with other departments and co-workers as part of a team

• Analyze and resolve problems while exercising good judgment

• Perform basic clinical procedures, including triage measurements such as height and weight (training will be provided)

• Demonstrate willingness and interest to learn phlebotomy and other basic clinical skills (training will be provided)

Job Requirements

• Background in customer service / front desk / concierge roles

• Minimum GCE N / O Levels

• Excellent communication and interpersonal skills

• Experience as a receptionist or front-line counter staff will be an added advantage

• IT-savvy and comfortable using computer systems

• Keen interest in learning basic clinical procedures, including phlebotomy and patient triage

• Able to commit to a 5.5-day work week (Monday to Friday; Saturday)

Job Description

• Industry/ Organization Type: Freight Forwarding, Packing and Crating Services
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang
• Working Hours: 5 Days (Monday – Friday, 8:30 AM – 5:30 PM / 9:00 AM – 6:00 PM)
• Salary Package: Basic Salary + PB + VB+ AWS + Medical Benefits
• Duration: Permanent Role

Key Responsibilities

• Deliver high service standards, support customer satisfaction, and identify opportunities.
• Maintain service quality through standard procedures.
• Respond to customer enquiries on quotations and operations promptly and accurately.
• Handle enquiries, prepare quotations, and manage shipment arrangements, including cross-trade.
• Coordinate with customers and overseas agents on shipment activities.
• Understand import and export processes.
• Ensure timely completion of all documentation.
• Support sales and marketing activities when required.
• Manage customer issues and prevent recurrence.
• Maintain accurate data and reports.
• Perform ad-hoc duties as assigned

APPLY NOW!!!

• At least 2 years of relevant working experience.
• Positive attitude with a customer-focused approach.
• Able to work in a fast-paced environment.
• Basic knowledge of sea and air shipment procedures is preferred.
• Good communication skills and able to work well in a team.
• Able to work independently with minimal supervision.
• Willing to work additional hours when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84486 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Senior Airfreight Customer Service Executive
• Working Location: Changi Cargo Complex
• Working Hours: Mon to Fri (9am – 6pm), Alternate Sat (9am – 1pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the primary contact for key clients on airfreight enquiries and requirements.
• Manage end-to-end quotation processes (RFQs, ad-hoc, and project shipments) with a competitive pricing approach.
• Engage with airlines, co-loaders, and vendors to secure optimal rates and cargo space.
• Follow up on quotations and support conversion into confirmed shipments.
• Provide market updates, including pricing trends, capacity, and peak season insights to clients and internal teams.
• Coordinate closely with operations, warehouse, and finance teams to ensure smooth shipment execution.
• Collaborate with the Sales/ SOE team on account management and business development activities.
• Track shipment progress and proactively handle any issues or exceptions.
• Maintain accurate and up-to-date records in systems (e.g., Shipthis).
• Guide and support junior team members when necessary.

APPLY NOW!!!

• At least 5 years of experience in airfreight or freight forwarding sector.
• Strong understanding of airfreight operations, pricing strategies, and airline coordination.
• Proven track record in quotation management and customer service.
• Familiarity with Singapore Customs procedures (e.g., XO, OD permits) is an advantage.
• Ability to work independently and manage key client accounts effectively.
• Excellent communication, negotiation, and problem-solving skills.
• Proficient in Microsoft Office and logistics management systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84195 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Shipping Executive [Full spectrum]

5 days & 1 half Sat per month 

Working hours: 8.30am - 5.50pm (Mon to Fri); 8.30am – 12.50pm (1 Sat per month)

Salary: $3000- $3500

Location: Pioneer Sector Walk, Singapore 627897 (Transport pickup at West area)

Job Description

The Shipping Executive is responsible for managing the full spectrum of export shipping operations, including vessel booking, export documentation, customs declaration, port coordination, and L/C negotiation. The role ensures timely, accurate, and compliant shipment processing while supporting the company’s logistics and customer delivery needs.

Roles & Responsibilities:

• Liaise with Sales team on customer orders, shipment requirements, lead times, and delivery commitments.
• Verify all shipping instructions and review Letter of Credit (L/C) terms (if applicable) to ensure all documentation requirements are met before shipment.
• Arrange vessel bookings (VSL booking) directly with carriers or through freight forwarders.
• Request, compare, and evaluate freight quotations for cost efficiency.
• Monitor vessel schedules, port cut-off times, schedule changes, delays, and rollovers.
• Coordinate cargo readiness, weighing, documentation, and cut-off times.
• Prepare full set of export shipping documents, such as: Packing List, Delivery Order, Commercial Invoice, Certificate of Origin (COO), Bill of Lading / Air Waybill instructions.
• Ensure document accuracy and compliance with customer requirements, Incoterms, HS codes, and shipping instructions.
• Verify and prepare documents in accordance with L/C terms to avoid discrepancies.
• Submit export declarations through TradeNet or liaise with appointed customs brokers.
• Prepare and submit advance manifests and shipping instructions (SI) within carrier deadlines.
• Ensure compliance with customs, port authority, and destination country requirements.
• Ensure timely submission of all export declarations through TradeNet / customs brokers.
• Coordinate with Jurong Port (JP) or PSA for loading/unloading operations.
• Liaise with customers on export shipping requirements, such as Incoterms, HS codes, packing specifications, and special declarations.
• Liaise with warehouse teams for stuffing/unstuffing schedules.
• Coordinate with Sales team for customer orders and export requirements.
• Provide delivery schedules, shipment status, ETA updates.
• Verify documents required under L/C terms and prepare compliant documents.
• Submit full document set to bank for L/C negotiation.
• Follow up on acceptance, payment, and resolve any L/C discrepancies.
• Resolve shipping discrepancies, document errors, or operational issues.
• To undertake as hoc duties as assigned from time to time

Requirements:

• GCE ‘O’ Level / Diploma in Logistics, Supply Chain, International Trade or equivalent.
• At least 1–3 years of relevant experience in shipping or logistics in export/import operations.
• Good understanding of Incoterms, HS Codes, freight processes.
• Knowledge of TradeNet, Enterprise SG/COO, JP/PSA processes, or customs clearance is an advantage.
• Familiar with shipping documents (invoice, PL, BL, COO, FTA rules of origin).

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Description:

• Report directly to the Home Care Team Lead.
• Answer client inquiries on all Home Care services provided by the organization.
• Provide accurate information to clients on policies, procedures and service.
• Following up promptly and communicating to all parties the statuses of work-in-progress in a timely and accurate manner.
• Schedule staff and clients for the respective services.
• Ensure prompt and accurate documentation for all applications and processes from start to finish including filings.
• Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
• Ensure prompt issuing of invoices and accuracy in collection of payables.
• Ensure all organization requirements and SOPs are adhered to.
• Participate and represent on behalf of the company’s services with confidence.
• Communicate clearly and appropriately with clients, business partners, always speaking with the understanding of tone and choice of words.
• Any other duties assigned.

Requirements:

• At least 1 year of experience in an operational capacity in customer service and administrative roles preferable.
• Diploma or Degree in any field.
• Takes initiative and able to be flexible while adhering to SOPs at the same time.
• Proficiency in Microsoft Office Suite applications.
• Good command of English (Written & verbal).
• Experience in healthcare would be advantageous.
• 5-days work week including rotational Saturdays.
• Must be ready to answer urgent client queries at any time.

Benefits:

• Attractive base salary and excellent sales commission.
• Great opportunity for career development in a growing market and company.
• Industry-specific training and coaching by a highly experienced team.
• 15 days annual leave.

EXPERIENCE

REQUIREMENTS

• No working experience required (Training Provided), but MUST be willing to learn, and prior working experience in Administration is an advantage

JOB RESPONSIBILITIES

• Process and follow-up on customers’ P/O until it is completed
• Issue P/O and follow-up for delivery confirmation
• Handle quotation, billing & invoicing
• Co-ordinate with various departments to ensure delivery commitments to customers are fulfilled
• Able to communicate well with customers directly by answering phone calls and emails
• Respond and follow up promptly to customer enquiries and feedback on orders, as well as about the goods our organisation provides
• Handle of monetary receipts and payment
• Data entry
• Administrative duties (data entry, filing and scanning etc.)
• Update records of invoices and receipts into system.
• Verify documents and ensure accuracy of data collected
• Other ad-hoc duties as assigned by supervisor

SKILLS

• Communication skills
• Puntuality
• Adaptability skills
• Teamwork and collaboration skills
• Interpersonal skills
• Professional and friendly at all times
• Strong customer service skills
• Independent and self-motivated with a strong sense of responsibility
• Good interpersonal, communications and negotiation skills
• Handle issue in a professional and polite manner
• Self-motivated, independent and reliable
• Organised and attentive to details

WORKING HOURS

- 8:00AM - 6:00PM

- Monday to Friday

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Customer Service Executive

(Garden Centre / Retail Environment)

About Us

We are one of Singapore’s largest garden centres, where nature meets customer service. If you’re passionate about plants, people, and creating memorable experiences, join our vibrant team in a dynamic retail environment. Whether you’re helping customers choose their next plant baby or supporting wholesale clients, you’ll be part of a growing industry that’s as rewarding as it is refreshing.

Key Responsibilities

• Provide friendly, professional service to retail and wholesale customers.
• Assist with plant selections, gardening products, and related merchandise.
• Proactively engage customers to understand their needs and recommend suitable products.
• Deliver a seamless customer journey, from enquiry to purchase and after-sales support.
• Build strong customer relationships to encourage repeat visits.
• Develop product knowledge in plants, plant care, soil, fertilizers, pots, and gardening tools.
• Identify plants and provide care instructions with confidence.
• Manage Point of Sale (POS) transactions accurately and efficiently.
• Support product displays, replenishment, and maintain an attractive retail environment.
• Respond promptly to customer enquiries and handle concerns professionally.
• Collaborate with team members during peak hours, events, and promotions.
• Assist in maintaining cleanliness and organization of retail and outdoor garden areas.
• Work outdoors in varying weather conditions and support stock management tasks.

Job Requirements

• Positive attitude with a customer-first mindset.
• Energetic, physically fit, and comfortable working outdoors (sun and rain included).
• Strong communication skills in spoken and written English.
• Basic IT literacy and ability to operate POS systems.
• Interest in plants, gardening, and nature.
• Willingness to learn and grow in a new industry.
• Team player who isn’t afraid to get hands dirty.
• Must be willing to work at least one weekend day.

What We Offer

• Competitive salary: $2,000 – $3,000 (commensurate with experience).
• Career progression opportunities across departments based on your interests and strengths.
• Hands-on learning about plants, gardening, and retail operations.
• Exposure to a unique and growing green lifestyle industry.
• A supportive, energetic, and customer-focused work environment.

How to Apply

Interested candidates, please apply with your CV and cover letter. We regret that only shortlisted applicants will be contacted.

• Handle customer enquiries and provide timely support via phone, email, and online platforms

• Coordinate servicing arrangements, delivery updates, and issue resolution for customers

• Manage customer complaints and escalate matters when necessary

• Maintain accurate customer records in CRM system

• Liaise with internal departments to ensure smooth customer support operations

• Provide basic product guidance and follow up with customers to ensure service satisfaction

• Ad-hoc duties as assigned

Requirements:

• Min Diploma in Business Management or related field

• Min 2-3 years experience in customer service/client support is preferred

• Experience with Mechanical/Electrical Products will be an advantage

• Experience with Salesforce CRM system will be an advantage

• 5 days work week (Mon to Fri 9am - 6pm)

• Salary: Up to $3800

• Working Location: Ubi

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong Lin Lin
EA Reg ID: R1659675
EA Licence No.:19C9603

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Customer Care Executive. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Customer Service Executive

Key Responsibilities:

·       Handle customer enquiries and provide accurate information based on policies and guidelines.

·       Resolve customer issues efficiently while delivering excellent customer service.

·       Record and maintain accurate case details in CRM and case management systems.

·       Assess issue severity and escalate cases when required.

·       Build positive customer relationships through professional and empathetic communication.

·       Stay updated on policies, procedures, and service requirements.

·       Manage multiple tasks effectively in a fast-paced environment.

·       Participate in cross-training and support ad-hoc duties as assigned.

Requirements:

·       Strong communication, listening, and problem-solving skills.

·       Experience in customer service, contact center, or support-related roles preferred.

·       Proficiency in CRM systems, case management platforms, and digital tools.

·       Ability to multitask and work under pressure.

·       Customer-focused mindset with attention to detail and data accuracy.

·       Willingness to learn and adapt to changing policies and processes.

Preferred:

·       Experience handling customer enquiries via phone, email, or chat.

·       Familiarity with AI-assisted tools and digital service platforms.

Overview

WHAT’SON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong caree rprogression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to deepa@aven-sys.com. Yourinterest will be treated with strict confidentiality.

CONSULTANTDETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: 

Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Customer Care Executive. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Customer Service Executive

Key Responsibilities:

·       Handle customer enquiries and provide accurate information based on policies and guidelines.

·       Resolve customer issues efficiently while delivering excellent customer service.

·       Record and maintain accurate case details in CRM and case management systems.

·       Assess issue severity and escalate cases when required.

·       Build positive customer relationships through professional and empathetic communication.

·       Stay updated on policies, procedures, and service requirements.

·       Manage multiple tasks effectively in a fast-paced environment.

·       Participate in cross-training and support ad-hoc duties as assigned.

Requirements:

·       Strong communication, listening, and problem-solving skills.

·       Experience in customer service, contact center, or support-related roles preferred.

·       Proficiency in CRM systems, case management platforms, and digital tools.

·       Ability to multi taskand work under pressure.

·       Customer-focused mindset with attention to detail and data accuracy.

·       Willingness to learn and adapt to changing policies and processes.

Preferred:

·       Experience handling customer enquiries via phone, email, or chat.

·       Familiarity with AI-assisted tools and digital service platforms.

Overview

WHAT’SON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to deepa@aven-sys.com. Yourinterest will be treated with strict confidentiality.

CONSULTANTDETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

JOB DRESCRIPTION
Burial Management

• Handle the administration and filling of the burial (NEA, NOK and volunteers)
• Handle query on burial management
• Replace Dakwah team when needed.
• To coordinate with involved parties (eg. Volunteers, NOK) for the preparation and post ceremony.
• To keep Database of volunteers and NOK

Qurban Local & Overseas

• Handle the administration and filing
• Upkeeping database of participants (Sahibul)
• Replace Dakwah team when needed
• To coordinate with involved parties (Eg. Volunteers, Authority & suppliers) and other relevant departments for the preparation and post ceremony.
• Handles queries on Qurban

Ramdhan Iftar

• To attend to query & donation for iftar
• To coordinate with involved parties (Volunteers, Suppliers etc) and other relevant departments for the preparation and post iftar
• To mobilize AMIL duty and safe keeping of collections

Catering (Friday Prayer & KABA Class)

• To coordinate with involved parties for the preparation
• To mobilized CSS Staff for collection
• Handles the administration, filling & cash collection for Finance

Hajj & Umrah

• Handle Admin
• Handle query on Hajj and Umrah
• Upkeep database of pilgrims

Other duties

• Assist in monthly report
• Annual budget submission
• Answer phone/Email/walk-in queries

REQUIREMENTS

• Minimum GCE 'O' level or equivalent qualification/ relevant experience.
• Able to read and write in Malay and English
• Preferably possess a valid Class 3 Driving License
• Physically fit and able to perform field duties
• Willing to work long hours, weekends and off hours when required
• Computer literacy is an added advantage
• Passionate about community service and ready to contribute actively to welfare programmes

Job Responsibilities

• Process customer orders accurately and follow up from order receipt through to successful delivery.

• Coordinate with customers, sales personnel, warehouse team, and drivers to ensure timely fulfilment of orders.

• Plan and schedule deliveries efficiently, ensuring delivery commitments are met.

• Liaise closely with the Warehouse Manager on stock availability, picking schedules, loading arrangements, and delivery planning.

• Monitor order status and proactively update customers on delivery schedules, delays, or changes.

• Prepare and issue quotations, sales orders, delivery orders, invoices, and related documentation.

• Handle customer enquiries, complaints, and feedback professionally through phone calls, emails, and messaging platforms.

• Coordinate with suppliers and transport providers when required to support operational requirements.

• Verify delivery documents, invoices, and receipts to ensure accuracy and proper record keeping.

• Maintain accurate records of customer orders, deliveries, invoices, and inventory transactions in the system.

• Assist in monitoring inventory movement and coordinate replenishment requirements with the warehouse team.

• Handle administrative duties including data entry, filing, document control, and report preparation.

• Ensure all documentation complies with company procedures and quality standards.

• Support month-end closing activities relating to sales and delivery documentation.

• Perform other ad-hoc duties as assigned by Management.

Requirements

• Minimum GCE 'O' Level, Diploma, or equivalent qualification.

• Relevant experience in Customer Service, Logistics Coordination, Supply Chain, Warehouse Operations, or Construction Materials Industry preferred.

• Familiarity with drywall, ceiling, partition, or construction materials will be an advantage.

• Proficient in Microsoft Office applications and ERP systems.

• Strong communication, coordination, and problem-solving skills.

• Able to work independently and in a fast-paced environment.

• Meticulous, organised, and able to manage multiple tasks simultaneously.

Language Requirements

• English (spoken and written)

• Mandarin (spoken and written) – to liaise with Mandarin-speaking customers and suppliers.

Working Hours

Monday to Friday
9:00 a.m. – 6:00 p.m.

• MNC Company

• Basic up to $3600 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Lorong Chuan (walking distance from MRT station)

• Working hours: Monday to Friday (8.45am to 5.45pm)
  

Job Responsibilities:

• May provide on time reporting, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers

• Research and resolve moderately complex problems, and research/tracking orders

• Order Management- SO or PO entry processing

• Order Backlog Management

• Enter Expedites in system

• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics

• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws

• Maintains and updates electronic and/or hard copy records as required

• Other duties as assigned

Job Requirements:

• Possess minimum Diploma qualification or equivalent

• Possess minimum 2 years of relevant experience in a manufacturing or electronics environment is preferred
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

· Answer and direct phone calls.

· Welcome visitors in friendly manner.

· Attend to walk-in visitor.

· Maintain reception area and all common areas in a clean and tidy manner at all times.

· Keep detailed and accurate records of visitor.

· Receive deliveries; sort and distribute incoming mail.

· Keep track and update of phone list on monthly basis.

· Assist HR Operations team in administrative tasks.

· Other ad hoc duties as assigned by supervisor.

Requirements:

· 2-3 years of relevant experience in an office environment

· Proficient in Microsoft Office

· Handling of basic incoming/outgoing calls

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit

We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459

EA Personnel No : R24120893 (Stepfan Soon Yit)

Salary: Up to $2,800 

Working Schedule: 5 days work week 

Location: Yishun/ River Valley

Main Responsibilities:

• Handle daily administrative and clerical support for centre operations.

• Manage student enrolment, attendance records, and database updates.

• Support billing, invoicing, fee collection, and documentation control.

Job Requirements:

• Prior admin experience in education is preferred.

• Strong organisational skills with attention to detail.
  

Job Title: Senior Customer Service Executive (Air & Sea Freight)
Job Hours: 5.5 Days, 9am to 6pm
Job Location: Bukit Merah

The Opportunity:

• Exposure to airfreight, sea freight, documentation, permits and billing
• Suitable for experienced freight forwarding candidates who can work independently
• Direct reporting line to senior management in a lean team environment

Job Responsibilities:

• Coordinate import and export shipments for airfreight and sea freight
• Liaise with customers, shippers, consignees, airlines, shipping lines, warehouse teams and trucking vendors
• Perform vetting and checking of Air Waybills, Bills of Lading and related shipping documents
• Prepare and process shipment documentation including HBL, MBL, HAWB and MAWB
• Verify cargo details such as weight, shipping documents, commercial invoices and packing lists before processing
• Prepare permit declarations for import and export shipments where required
• Arrange shipment bookings and coordinate pickup / trucking services
• Monitor vessel cut-off, cargo lodge times and urgent shipment requirements
• Ensure air export cargo is lodged in a timely manner
• Coordinate with airlines and terminals for MAWB closing, cargo distribution and acceptance matters
• Send pre-alerts to customers and manage sorting, distribution and filing of shipment documents
• Support DG cargo and temperature-control cargo documentation checks where required
• Handle shipment billing and ensure accurate job-related charges are recorded
• Work closely with warehouse teams to ensure smooth operational processes
• Follow customer-specific SOPs and internal operating procedures

Job Requirements:

• Minimum 4 years of relevant experience in freight forwarding, import / export operations or logistics customer service
• Experience in airfreight or sea freight operations is required
• Candidates with both air and sea freight experience will be strongly preferred
• Familiar with shipping documents such as AWB, BL, HAWB, MAWB, HBL and MBL
• Knowledge of import / export documentation and permit declaration processes
• Able to coordinate effectively with customers, carriers, warehouse teams and trucking vendors
• Good understanding of cargo cut-off times, shipment booking and freight forwarding workflows
• Responsible, organised and able to take ownership of assigned shipments

Please submit your updated resume in Word format by clicking the “Apply Now” button or alternatively you can email your resume to Darren.wong(at)cosmosrecruit.com

We regret that only shortlisted candidates will be notified.

Darren Wong Shin Loong
Cosmos Recruit Pte Ltd
www.cosmosrecruit.com
EA License Number: 22C1269
EA Personnel Reg Number: R1985061