Total 2,870 Customer Service / Call Centre job vacancies

✨ CHEFLAM’S, a premium Sichuan cuisine brand, is launching a new restaurant – new store opening in progress!| Elegant dining environment, stable customer base, friendly team atmosphere

✨ Full-time | 5.5 days a week | Clear work schedule, standardized management

✨ Monthly salary SGD 2,700–3,200 (depending on experience) + stable career development opportunities

✨ 10 days annual leave | Sick leave and other benefits as per company policy

✨ Opportunity to lead a team, participate in front-of-house standardization, and be promoted to higher management positions for outstanding performanceUrgently hiring

Job Opportunity: Customer Service & Events Executive (Part-Time)

Are you a proactive individual who thrives in dynamic environments? We are looking for a versatile Customer Service cum Events Executive to join our team. This role is perfect for those looking to gain hands-on experience in corporate operations, event management, and client relations.

Why Join Us?

• Competitive Pay: $12.00 – $15.00 per hour (based on experience).

• Flexible Growth: Gain exposure to both the operational and creative sides of event planning.

• Mentorship: Work closely with senior leadership in a supportive, high-energy environment.

• Prime Location: Based at our modern office at Labrador Tower.

Key Responsibilities

• Client Engagement: Act as the first point of contact for guests and candidates, ensuring a professional and welcoming experience.

• Event Coordination: Assist in the end-to-end planning and execution of agency events, seminars, and recruitment drives.

• Administrative Support: Manage schedules, coordinate meeting room bookings, and maintain essential records.

• Communication: Handle inquiries via phone, email, and WhatsApp with clarity and poise.

• Project Assistance: Support the team in ad-hoc projects, including social media content coordination for event highlights.

Requirements

• Education: A Bachelor’s Degree in any field.

• Attributes: Highly organized, detail-oriented, and able to multitask in a fast-paced setting.

• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and basic digital communication tools such as canva, trello, capcut.

• Availability: Able to commit to 2-3 days per week, mostly during weekdays working hours 10am to 5pm. Only need to work on weekends or after office hours when there is event going on.

How to Apply

Interested candidates, please click Apply Now to submit your updated resume.

Shortlisted candidates will be notified for an interview.

• Coordinate closely with families, religious representatives, government authorities, and service providers to ensure the smooth and seamless delivery of funeral services.
• Oversee parlour operations and facility management, ensuring that halls, equipment, and IT systems are fully operational and properly maintained.
• Manage the procurement of supplies, handle service bookings, and maintain accurate records within the system.
• Provide compassionate and empathetic support to bereaved families during their time of need.

Requirements:

• As the majority of our clients are Chinese speaking, proficiency in Mandarin is essential for this role.
• Demonstrate strong communication and customer service skills.
• Possess solid administrative capabilities to effectively manage daily operations.
• Exhibit empathy while maintaining a high level of professionalism.
• Able to work over the weekend and public holiday.

To apply, please email your updated resume to
siewhua@recruitco.com.sg
(Only shortlisted candidates will be notified.)
Lim Siew Hua, Registration No. 1984199
RECRUITCO PTE. LTD., EA License: 25C3218

Job Highlights

• Be part of a global leader in Augmented Hospitality and Tourism.
• Staff Discounts at over 3500 hotels globally
• Staff Travel Discounts with Qantas Airways

Overview of Duties

• Providing friendly and efficient food and beverage service that meets the guests’ expectations.

Main Responsibilities

• Ensure excellent and professional service at all times.
• Perform the tasks of order taking and maximize sales opportunities through knowledge of product. Ensure accuracy by repeating order(s) to the guests
• Ensure that dockets are written clearly and correctly so the kitchen can fulfill their duties effectively.
• Deliver orders promptly to the kitchen production area.
• Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Take responsibility for your designated section and station.
• Other duties as required and outlined by the Assistant Lounge Manager and (or) Supervisor.

Experience & Skills

• Possess Diploma in Tourism/Hospitality or equivalent.
• Minimum 1 year of related experience preferably in Hospitality/Hotel/Lounge/F&B operations
• Applicants must possess a valid WSQ Food Hygiene certificate.

Our Client, one of the leading social service agency in Singapore is inviting qualified candidates to fill the position as Assistant Director (Mental Health)

They are located at Central – easily accessible via various modes of transport.

Responsibilities:

1. Strategic Support
Support the Director in executing strategic plans and initiatives aligned with the organisation’s mission and objectives.

2. Programme Development
Work closely with the Director to enhance existing mental health programmes and services in response to community needs. Provide support in managing new projects, including initiatives such as the Shaw Tower project and development of new premises.

3. Evaluation and Reporting
Assist in the collection and analysis of data to assess the effectiveness of programmes, services, and project outcomes. Support the preparation and management of both internal and external reports, including claims processing.

4. Budget Planning
Assist the Director in budget planning and management for programmes, ensuring effective resource allocation and monitoring of expenditures.

5. Compliance Support and IT Systems
Ensure adherence to relevant laws, regulations, and accreditation standards to maintain service quality. Oversee data management processes and collaborate with vendors to improve IT systems, such as Social 360.

6. Collaboration and Networking
Develop and maintain strong relationships with key stakeholders, including community organisations, government agencies, healthcare providers, and funding bodies.

Requirement:

• At least 10 years of experience in the social services or non-profit sector
• Minimum of 2 years specialising in mental health services
  

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Our esteemed client in the Logistics/ Transportation industry is seeking a Customer Service Officer/ Executive to join their dynamic team:

• Employment Type: Permanent
• Position: Customer Service Officer/ Executive
• Location: Jurong East  
• Working Hours: Monday to Friday, 8.30am to 5.30pm; Saturday half day (WFH)
• Salary Package: Basic + Bonus

Job Responsibilities:

• Manage and coordinate existing and new customer accounts.
• Handle inbound/ outbound communications and deliver exceptional customer service.
• Prepare shipment quotations and arrange shipments according to customer needs.
• Maintain positive relationships with both customers and vendors.
• Proactively resolve customer issues.

Job Requirements:

• At least NITEC in Logistics, Supply Chain, Business Management or related discipline.
• Minimum 1 year of related working experience.
• Able to start work in short notice.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

Job Description

• Industry/ Organization Type: Workplace Safety/ Training & Consultancy
• Position Title: Customer Service Officer
• Working Location: Kallang (walk distance from MRT)
• Working Hours: 5.5 Days, Mon – Fri (9am – 6pm), Sat (9am – 1pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle general enquiries and assist with registrations, including walk-in customers.
• Manage corporate client accounts and resolve feedback, complaints, or issues.
• Support training administration, including course registration, verification of trainees’ documents, feedback collection, system updates, logistics coordination, and other admin duties.
• Follow up on outstanding payments and work closely with the finance team to ensure timely settlement.
• Maintain accurate records and proper filing (both hard copy and electronic) for all training registrations.
• Respond promptly to enquiries via email or phone regarding exam results, certificates, or card status after verifying identity and payment status.
• Manage enrolments and payment follow-ups from customers.
• Ensure compliance with requirements from relevant authorities (e.g., MOM, LSP, SSG, IRCA, CPE) and company policies.
• Ensure proper coordination and handover of tasks to relevant departments.

APPLY NOW!!!

• Minimum GCE O-Level.
• Prior experience in customer service field is required.
• Experience in the education or training industry is an added advantage.
• Strong communication skills, self-motivated and able to work independently to achieve KPIs.
• Ability to work effectively in a fast-paced, team environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83072 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
• Solicit sales to established accounts through outbound calls to existing customers.
• Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
• Responsible for maximizing loading and shipping methods for all orders.
• Participate in growth development and cross-training efforts.
• Provide and maintain monthly administrative reports and personal metrics.
• Perform other duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3800 - $4200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.
• Oversee team members' capability in managing sales leads effectively.
• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.
• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.
• Maintain an organized and efficient filing and database system for customer records and service documentation.
• Lead digital transformation efforts related to new systems or software.
• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.
• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.
• Establish and monitor KPIs and service standards to drive customer satisfaction,
• retention, and operational performance
• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.
• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.
• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.
• Provide support in data analysis and insights related to customer satisfaction and sales performance.
• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.
• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.

Requirements:

• Minimum Bachelor’s Degree in Business Administration, Management Studies, or a related field

• At least 2 years of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Greet and serve guests in a warm, professional, and timely manner.
• Take and deliver accurate food and beverage orders.
• Assist with setting up and clearing tables, maintaining cleanliness of dining area.
• Support daily operations including food running and basic prep tasks as needed.
• Provide recommendations and assist with guest enquiries.

Requirements:

• Positive attitude and a team-player mindset.
• Able to work shifts, weekends, and public holidays.
• Prior experience in F&B or casual dining preferred.
• Willingness to learn and grow in a fast-paced environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

• Well established company
• Basic $ 4000 - $4800 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Improve customer service experience, create, engaged customers and facilitate department growth.
• Negotiate best rates with airlines and agents for interest of company.
• Negotiate best offer to client in interest of company.
• Take control of customer’s issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused towards that mission.
• Develop service procedures, policies and standards.
• Keep meticulous records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Build excellent relationship with carriers, clients and service providers.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.
• Share information with management on customers and market conditions.
• The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed.

Job Requirements:

• Minimum 4 years’ experience in freight forwarding or logistics, with at least 2 years in a supervisory or managerial role
• Strong knowledge of air, sea, and road freight operations
• Excellent customer service, communication, and problem-solving skills
• Proven leadership and team management experience
• Ability to handle pressure, prioritize tasks, and meet deadlines
• Proficiency in freight management systems and MS Office
• Strong commercial awareness and customer-focused mindset

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.

Skills Required

• Minimum 1 year relevant experience in providing desktop support
• Proficient in Microsoft Windows / Windows XP / Microsoft Office
• Experience in providing desktop support to senior management

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Job Description:

• Provide L1/L2 helpdesk support to resolve IT-related issues.
• Perform backup operations, system failure recovery, and related procedures.
• Maintain user accounts and environments in Microsoft Active Directory / Azure AD as needed.
• Regularly review server logs to identify server, network, and security issues.
• Install and maintain company-owned computers, networks, servers, network cabling, and related equipment; add, upgrade, and configure disk drives, printers, and other devices.
• Manage and troubleshoot network issues, including connectivity and security problems.
• Notify users promptly about maintenance and its impact on system and service availability.
• Assist in administering company IT security policies and procedures.
• Provide training and support to users on new systems and software.
• Maintain records of issues and solutions, and create documentation for IT processes and procedures.
• Contribute to, maintain, and update existing knowledge and established procedures.
• Perform other duties as assigned by management.

Requirements:

• Minimum Nitec, Higher Nitec, or Diploma in an IT-related field.
• 2-3 years of experience in technical support, desktop support, or a similar role preferred.
• Ability to troubleshoot and resolve issues in a Windows operating system environment.
• Experience with Microsoft Windows Server administration, Active Directory, and Group Policy Management.
• Knowledge of Cisco UC and Intune MDM administration is advantageous.
• Experience with Apple device management is desirable.
• System integrator experience is a plus.
• Strong written and verbal communication skills for customer handling and system documentation.
• Proactive team player with the ability to work independently and with minimal supervision.

Work Environment:

• Office Setting: Office environment.
• On-Call: IT support staff may need to be on-call to handle emergencies outside of regular working hours or for system maintenance.

Job Summary
• This role is responsible for leading and developing AI-driven solutions that enhance customer intelligence, automate processes, and generate predictive insights. This role involves analyzing and interpreting complex data sets using statistical techniques to identify trends, patterns, and insights that can be used to form business decisions and improve organizational performance and bridges the gap between raw data and actionable intelligence, requiring working across multiple HP projects involving large language and multi-model models and other cutting-edge Agentic AI capabilities.

Responsibilities
• Collaborates with stakeholders to understand business requirements and develop AI-driven solutions to surface insights; drives action, defines success measures and tracks effectiveness of solution

• Develops monitoring metrics to reflect real-world model performance and makes recommendations to shape the future direction of models and digital solutions.
• Delivers predictive and prescriptive models of high complexity to surface insights; drives action, defines success measures and tracks performance of models.

• Data mine and analyze monthly calls, returns, telemetry and sentiments (nps, web reviews) data to provide holistic and detailed analysis of product quality to generate impactful and actionable insights

• Enable predictive data analytic capabilities using printer telemetry data.

• Ties insights into effective visualizations communicating business value and innovation potential.

• Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.

• Provides guidance, training and mentoring to less experienced staff members.

Education & Experience Recommended

• Four-year or Graduate Degree in Mathematics, Statistics, Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 5-7 years of work experience, preferably in data analytics, statistical modeling, machine learning, or a related field.

• Strong foundation in data science and core machine learning concepts.

• Experience with large language models, multi-modal modals, prompt engineering, vector databases, data analysis / visualization tools and software like Power BI, Looker, Databricks etc

• Proficiency in SQL for data extraction and manipulation, computer programming languages such as Python, R

• Attention to detail and a commitment to data accuracy.

• Proficient in PowerPoint, Excel and related IT tools for data mining & analysis.

• Ability to effectively communicate, drive discussions & provide options at management levels

Preferred Certifications
• Programming Language/s Certification (SQL, Python, or similar)

Knowledge & Skills
• Agile Methodology
• Amazon Web Services
• Big Data
• Computer Science
• Data Analysis
• Data Engineering
• Data Modeling
• Data Pipelines
• Data Warehousing
• Extract Transform Load (ETL)
• Java (Programming Language)
• Machine Learning
• Microsoft Azure
• Python (Programming Language)
• SQL (Programming Language)

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

We are looking for a proactive Desktop Support Engineer to manage our modern workplace environment. You will be the go-to person for end-user support, ensuring our team stays productive through seamless hardware provisioning, cloud application management, and efficient troubleshooting.

Support Windows 11, Microsoft 365, Exchange Online, Teams, OneDrive, Intune, and Azure AD /Entra ID.

• Support Lenovo ThinkPad devices, endpoint patching and basic AD administration.

• Handle joiner, mover, leaver activities, laptop provisioning, software installation, and usertroubleshooting.

• Provide first-level support for custom business applications and coordinate with L2/L3 teams forescalation.

• Maintain user guides, asset records, and support knowledge base documentation.

Job Summary
• This role is responsible for leading and developing AI-driven solutions that enhance customer intelligence, automate processes, and generate predictive insights. This role involves analyzing and interpreting complex data sets using statistical techniques to identify trends, patterns, and insights that can be used to form business decisions and improve organizational performance and bridges the gap between raw data and actionable intelligence, requiring working across multiple HP projects involving large language and multi-model models and other cutting-edge Agentic AI capabilities.

Responsibilities
• Collaborates with stakeholders to understand business requirements and develop AI-driven solutions to surface insights; drives action, defines success measures and tracks effectiveness of solution

• Develops monitoring metrics to reflect real-world model performance and makes recommendations to shape the future direction of models and digital solutions.
• Delivers predictive and prescriptive models of high complexity to surface insights; drives action, defines success measures and tracks performance of models.

• Data mine and analyze monthly calls, returns, telemetry and sentiments (nps, web reviews) data to provide holistic and detailed analysis of product quality to generate impactful and actionable insights

• Enable predictive data analytic capabilities using printer telemetry data.

• Ties insights into effective visualizations communicating business value and innovation potential.

• Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.

• Provides guidance, training and mentoring to less experienced staff members.

Education & Experience Recommended

• Four-year or Graduate Degree in Mathematics, Statistics, Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 5-7 years of work experience, preferably in data analytics, statistical modeling, machine learning, or a related field.

• Strong foundation in data science and core machine learning concepts.

• Experience with large language models, multi-modal modals, prompt engineering, vector databases, data analysis / visualization tools and software like Power BI, Looker, Databricks etc

• Proficiency in SQL for data extraction and manipulation, computer programming languages such as Python, R

• Attention to detail and a commitment to data accuracy.

• Proficient in PowerPoint, Excel and related IT tools for data mining & analysis.

• Ability to effectively communicate, drive discussions & provide options at management levels

Preferred Certifications
• Programming Language/s Certification (SQL, Python, or similar)

Knowledge & Skills
• Agile Methodology
• Amazon Web Services
• Big Data
• Computer Science
• Data Analysis
• Data Engineering
• Data Modeling
• Data Pipelines
• Data Warehousing
• Extract Transform Load (ETL)
• Java (Programming Language)
• Machine Learning
• Microsoft Azure
• Python (Programming Language)
• SQL (Programming Language)

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

• Position : System Engineer (IT Support)

• Location: Tai Seng (2 minutes walk from Tai Seng MRT)

• Working hours: Monday to Friday (9am - 6pm)

• Salary (commensurate with experience): Up to $4,000 + Performance Bonus + Staff Benefits

• Duration: Permanent

• Industry: Food & Beverage

Main Responsibilities:

• Provide support and ensure the stability for POS, Network and Systems

• Provide 1st Level troubleshooting for IT hardware and operational systems

• Manage and ensure effectiveness of Windows and Linux servers

• Ensure servers are up to date with security patches

• Maintaining and upgrading existing infrastructure as required

• Collaborate with vendors, project Leads and users to resolve issues and ensuring solutions are viable and consistent

• Keep accurate and updated records of IT assets, purchases and leases

Requirements:

• Minimum Diploma in Computer Science, Business Information Technology or relevant field

• 2 years of relevant experience

• L1 network knowledge

Email to: abby.pang@searchpersonnel.com.sg for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Semiconductor Service Engineer | No Exp Required

• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.30am – 5.00pm
• Monthly Salary: Base up to $3000 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Contract

Company Overview

The company is a well-established global leader providing advanced production systems and technical services in the printed circuit board and semiconductor industry. The company uses cutting-edge Japanese technology and offers strong opportunities for learning and career growth.

Responsibility

• Install, configure, and maintain production machinery at local and regional sites.
• Diagnose and resolve equipment issues to ensure optimal performance and minimize downtime.
• Manage spare parts inventory to support timely and effective maintenance activities.
• Travel domestically and internationally for project assignments, training, and technical support.
• Collaborate with clients and internal teams to troubleshoot and resolve technical challenges efficiently.
• Maintain accurate documentation of service activities and provide regular updates to stakeholders.
• Comply with all safety regulations, workplace procedures, and environmental protocols to ensure a safe working environment.

Requirements

• Diploma or equivalent in Electronics/Electrical/Microelectronics Engineering or related fields
• Frequent overseas travel for training and service assignments may be required; candidates with flexibility to travel will be viewed favorably.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Responsibilities:

• Support document lifecycle (creation, review, approval, release, issue of effective version, reconciliation and archival)
• Support GMP training activities
• Support shopfloor activities (6S, cleanroom gowning, personnel flow paths, signages, movement of equipment and materials)
• Support daily operations by working with manufacturing, quality, facility, safety and site admin teams and upkeep meeting dashboards
• Support site visit and audit activities

About You:

• Diploma/Degree in Science or Engineering with 1 to 2 years of GMP / QA experience
• Able to work well in fast paced environment with cross-functional teams
• Competency in data visualization or project management tools is a plus

Duration: 12 months
Shift: Normal Shift

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Job Description

As a Helpdesk and Concierge Engineer you will serve as the subject matter expert (SME) within the service desk team. The position acts as the go-to person for a specific product, application, or domain, while also providing first level IT support via phone and remote tools.
The SME will also support and administer Microsoft 365 (M365) environments, including user account management, mailbox configuration, and issue resolution related to M365 applications and services.

What will you do? 

• Provide support, troubleshooting and administration for M365 (Microsoft) ecosystems such as Office, Outlook, Teams, OneDrive, SharePoint, Copilot, Intune etc
• Liaise with second-level support on product enhancements and train team members
• Update shared repository with changes in area of focus
• Provide First Call Resolution (FCR) technical support via phone and email
• Perform first level troubleshooting and escalate to resolver groups as required
• Furnish timely updates to customers on issue status
• Maintain ownership of cases until closure with accurate documentation
• Manage customer expectations and escalate unusual surge issues to Team Lead
• Classify and prioritize incidents, tracking progress and updates

Essential Qualifications

• Diploma with minimum 2 years of end-user support or service desk experience
• Proficient in spoken and written English
• Strong technical skills in supporting desktops, notebooks, tablets, and smartphones
• Knowledge  and experience of Windows OS, Active Directory, and M365 (Microsoft) ecosystems / applications

Preferred Attributes

• VPN and macOS support knowledge
• Good understanding of hardware and peripherals
• Experience in supporting WiFi and LAN connectivity
• Familiar with:
• M365 Admin Center (Users, Licenses, Service Health)
• Teams/SharePoint/Exchange Admin Centers
• Entra ID (Azure AD) – users, sign in logs (read), MFA settings
• Intune portal – device/app basics

Professional and/or Technical Certifications

• Microsoft 365 Certified: Fundamentals (MS 900) (strongly preferred)
• CompTIA A+ (preferred)

Additional information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. 

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn career site.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Responsibilities

• Deliver a warm, genuine welcome to every guest and ensure exceptional dining experiences from arrival to farewell.
• Manage reservations, seating arrangements, and guest flow to optimize service efficiency and comfort.
• Recognize and anticipate the preferences of regular guests and VIPs, adding personal touches to enhance satisfaction and loyalty.
• Coordinate closely with service and kitchen teams to ensure smooth communication and timely service delivery.
• Handle guest inquiries, feedback, or special requests with professionalism, tact, and prompt resolution.
• Support restaurant events or special functions, ensuring all front-of-house standards reflect the restaurants premium brand image.

Requirements

• Prior experience in guest relations, hospitality, or fine-dining service preferred.
• Strong communication and interpersonal skills, with a passion for delivering exceptional hospitality.
• Well-groomed, attentive to detail, and able to work in a dynamic, service-oriented environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Inpatient Operations Service Associate Team (Inpatient Ward SAs) is a team that provides administrative support in our wards, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. The role requires you will assist the Senior Team Leader and Inpatient Operations Managers in coordinating daily ground operations and ensuring service delivery standards are met. You will support the implementation of hospital policies and operational initiatives, and contribute to process improvements. Additionally, you will play a key role in supporting team performance by guiding new staff, sharing important updates, and highlight operational issues for improvement.

Job Responsibilities*

You will be responsible for the following:

Operational Excellence and Patient Care Support

• Manage patient admissions, discharges, and transfers efficiently and accurately.
• Ensure proper maintenance of patient records and data security.
• Coordinate post-discharge appointments and manage ward counter operations.
• Review and verification of patient charges and ensure patient bill amendment rectifications for service recovery.
• Handle internal/external communications and interdepartmental liaison.
• Manage inventory and address operational issues promptly.

Financial Counselling

• Conduct bedside financial counselling.
• Assist patients with payment processes and forms.
• Identify and refer patients for appropriate financial assistance.
• Review and verify patient charges for accuracy.

Process Improvement and Quality Assurance

• Support compliance with organisational policies and audit standards.
• Contribute to workflow improvements and quality enhancement initiatives.
• Participate in cross-departmental projects and value stream mapping workshops.
• Maintain accurate departmental statistics and reports.

Staff Empowerment and Support

• Assist in daily operations, manpower planning, and rostering.
• Coach and mentor junior team members.
• Support staff onboarding, training, and competency assessments.
• Contribute to conflict resolution and team performance improvement.

Strategic Planning and Organisational Development (For JG8-9)

• Contribute to team development aligned with SA Job Redesign efforts.
• Assist in planning for IGH Ward SA team expansion.
• Help develop and review learning plans for staff.
• Support the maintenance and improvement of ward counter standards.

Requirements*

Qualification Required and Area of Discipline

• GCE O levels/A levels/Diploma /Nitec/Higher Nitec from any discipline.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude. Ability to speak a second language will be an advantage.
• Good customer service skills. Prior experience in hospitality or service industries will be an advantage.
• Good coordinating and organising skills. Prior supervisory experience will be an advantage.
• Ability to multi-task and work in a fast-paced environment. Candidates should be comfortable/flexible with working in a hospital setting and in different wards when needed.
• Proficient in computer skills (Microsoft Office), handling multiple systems will be an advantage.
• Able to perform 2 rotating shifts (include weekends and public holidays) on a 5 days’ work week.
• Earliest shift starts from 8am and latest shift ends at 8pm/9pm.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading. *Only Singapore Citizens and Singapore Permanent Residents may apply.

• Update inventory records and the location plan for moving the cars 
• Communicate with the customer regarding daily order requests and local delivery, collection and event arrangements, and liaise with the controller to ensure customer satisfaction.
• Co-ordinate with the operations controller to arrange delivery and proper documentation.

Requirements:

• Possess Class 3 driving license
• Fresh graduates or those without working experience are welcome to apply

Please click here to apply or email your updated resume to

siewhua@recruitco.com.sg

(Only shortlisted candidates will be notified.)

Lim Siew Hua, Registration No. 1984199

RECRUITCO PTE. LTD., EA License: 25C3218