Total 2,870 Customer Service / Call Centre job vacancies

Craft Brewery looking for individuals with a pleasant personality to run its Tasting Room located at Ubi.

The Role

• Educate customers about the different beers served by the Brewery
• Manage basic Tasting Room operations (opening of Tasting Room, pour beers, maintain cleanliness of Tasting Room, closing of Tasting Room)
• Ensure orders are accurately fulfilled and payments are accurately collected
• Pour and serve beers accurately and efficiently
• Build relationships with customers

Working hours (Part-time)

• 6 to 35 hours / week
• Shift timing: (Weekdays: 5pm – 10.30pm/11.30pm; Weekends: 2pm – 11.30pm)
• Hours/Shifts are negotiable

Skills and Prerequisites

• At least 1 year of customer facing functions in retail or F&B
• Enjoys beers
• Outgoing personality – enjoys chatting and interacting with people
• Meticulous – attention to detail, able to accurately process orders and payments.

About the Brewery

Pink Blossoms Brewing poured its first pint to the public on 31 Aug 2018. Since then, it has been known for brewing some of the most delicious beers in Singapore.

The Brewery is constantly on the lookout for talents so that it can share its craft with a lager audience.

Salary

Gross up to $3,000+

• $5000 Joining Bonus

• Annual Bonuses (up to 3 months)

• Company transportation provided at midnight

Key Responsibilities:

• Checking in passengers.
• Acting as a service ambassador to assist and guide passengers in using the Self Service Kiosk and Auto Bag Drops.
• Performing gate handling duties, including communication with airline crews and coordination of departure activities with various departments.
• Guiding and escorting transit passengers between the arrival gate and the Transfer Holding Area.
• Assisting passengers who require special assistance.
• Performing any other ad-hoc duties assigned by the supervisor.

Requirement-

• Open to Locals only
• Must possess minimally NITEC / Diploma
• Must be independent at times
• Must be able to commit to rotating shifts (morning/afternoon/night)
• Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)

Jerlynn Pang (R25142244)

Customer Service Coordinator
Salary: $2,000 - $2,600
Working Days: Mon to Fri: 9:00am - 5:30pm; Alt Sat: 9am - 1pm
Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Preparing of shipping document and import/export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed
• Monitor and ensure shipments being cleared and delivered as prescribed.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Position: Airfreight Customer Service Coordinator
Basic Salary: $3,200 - $3,600
Working Days: 9am - 6pm (Mon-Fri), 9am - 1pm (Sat) - Alt Sat after probation
Working Location: Changi

Key Responsibilities

• Act as the main point of contact for customers on airfreight inquiries
• Coordinate closely with customers on shipment requirements and updates
• Prepare and provide accurate quotations based on customer requests
• Follow up on quotations and support conversion to confirmed bookings
• Liaise with internal teams (operations, warehouse, accounts) for smooth execution
• Assist SOE in handling daily sales support and customer servicing tasks
• Monitor and update customers on shipment status when required
• Maintain proper records of quotations and customer communications
• Support ad-hoc duties assigned by SOE

Requirements

• Minimum 1–2 years experience in logistics / freight forwarding preferred
• With experience in quotation handling / customer service in freight industry
• Basic knowledge of airfreight processes and terminology

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Air Import Customer Service Executive

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $2500-$3500

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Service Crew 
Salary: $2,500 - $3,300
Working Location: Monday - Sunday | 5.5 Days/week (Based on Roster | Split Shift)
Location: Bukit Timah

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers Other ad hoc duties Job

Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Job scope:

• Under the direction of the Supervisor, provides dedicated support to the Field Service Organization and our customers.
• This includes Organize travel arrangements including travel request approval ,hotel, flights,hire car, visas, work permits, EHS matters, collecting all required supporting documents prior to dispatch etc.
• Assist to place purchase order to sub-vendors and verify invoices.
• Updates data files, personnel database, and controlled documents.
• Monitoring and updating of job planning schedule.
• Assist with Field Service assignment tracking and manpower scheduling
• Administration of quotations and purchase orders
• Assist with preparation of job-related crew letters
• Performs general office work
• Any other ad hoc requirements as specified by the incumbent's Line Manager
• Capture and input Field Service jobs associated costs (man-hours and expenses) into ERP system including collection of timesheets and expense reports.
• Assist in preparation of Sales Invoice, calculation of invoice amount as per PO definition.
• Assist to provide support to customers in all enquiries in invoicing matters
• Support to Technical Service Department for dispatching, invoicing etc.
• Maintain FSE utilization, CVs, Safety training records (e.g. BOSIET), personal information and all data pertaining to work and dispatch.
• Filing of quotation and sales invoice
• Maintains approved vendor list (AVL) including personnel details.
• Maintain and update ERP system manual, and assist in P6 system, etc.
• Support Finance and EHS for internal/externalaudit
• To support sales engineers /customers in providing all quotations
• Assist in monitoring and updating job forecast schedule
• Assisting other team members as required

Requirements:

• The job requires excellent communication skills and the ability to communicate withpeople at all levels including customers and suppliers
• Capable of working to strict deadlines and ability to react to ever-changing situationsin a fast-paced environment
• Excellent organizational skills and ability to manage several tasks simultaneously
• Able to work reliably and independently when required
• Commercial awareness
• Some experience of using ERP systems / strong Microsoft Excel skills
• Sales and purchase ledger input experience
• Understanding and appreciation of working with ISO9001 quality system
• Strong team player and high self-motivation
• Professional telephone manner
• Experience in travel arrangement, visa application
• Competence with the application of the MS-Office software package (Word, Excel, Access, PowerPoint, mail systems, Lotus Notes) and some experience of using Oracle ERP system
• Those without experience are welcome to apply as training will be provided

Industry: US and Japanese MNC dealing with Oil & Gas
Employment: Permanent role
Benefits: AWS + VB, 14 days annual leave
Location: International Business Park
Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin
CEI R1103861
EA Lic: 99C4599

Company Overview

Join a global leader in advanced production systems for the PCB and semiconductor industry. Work with cutting-edge Japanese technology, receive structured training, gain overseas exposure, and access strong career growth opportunities.

Job Summary

As a Field Service Engineer, you will install, maintain, and repair high-tech production machines locally and overseas, ensuring operational efficiency and collaborating with customers and teams to resolve technical issues.

• Location: Kaki Bukit View
• Employment Type: 2-year Contract
• Monday – Friday, 8:30 a.m. – 5:00 p.m.
• Salary: SGD 2,600 – 3,500/month (depending on experience)
• Transport Allowance, Performance bonuses
• Comprehensive training, including overseas Japan training
• Primarily office-based with frequent local and international site visits
• Work in cleanroom and production environments following strict safety and quality standards

Responsibilities

• Install, set up, and maintain advanced production machines in local and international locations to ensure optimal performance
• Troubleshoot and repair equipment promptly to minimize downtime and maintain smooth operations
• Manage spare parts inventory to support timely maintenance and repairs
• Travel frequently within the region and internationally, including mandatory biannual Japan On-Job Training, to support machine installation and servicing
• Collaborate effectively with customers and internal teams to diagnose and resolve technical issues
• Maintain accurate documentation and provide regular updates on service activities and machine status
• Adhere strictly to safety protocols and cleanroom standards to ensure a safe working environment
• Handle and transport equipment safely as required during service visits

Required competencies and certifications

• Education in Electronics, Electrical, Microelectronics Engineering, or related fields at Nitec, Higher Nitec, or Diploma level
• Demonstrated hands-on technical aptitude in servicing and maintaining electronic production equipment
• Strong problem-solving skills applied to troubleshooting and repairing complex machinery
• Willingness and ability to travel frequently, including overseas training and assignments

Preferred competencies and qualifications

• Up to 4 years of experience as a junior engineer in relevant technical roles
• Entry Level welcome to apply, training provided

Recruit Lync Pte Ltd | EA License Number: 22C1000
Poon Weng Teik | EA Personnel License: R1657737

Location: Based in the East (Mainly covering East, North, and Central)

Requirement: Valid Class 2/2A/2B License & Own Motorbike

Job Summary: We are seeking a motivated Field Service Engineer to join our operations team. This role involves the on-site installation, setup, and maintenance of technical hardware across the East, North, and Central regions.

We provide comprehensive training for individuals with a strong technical inclination and a proactive, hands-on approach. We are looking for candidates available to commence work by the second week of May 2026.

Key Responsibilities:

• Perform on-site installation and configuration of technical hardware and devices.

• Conduct hardware health checks and basic diagnostics to ensure service stability.

• Attend to service calls for troubleshooting, hardware swaps, or equipment recovery.

• Provide accurate site documentation and status updates via the mobile dispatch system.

• Use a personal motorbike to travel efficiently between various site locations.

Requirements:

• Availability: Able to start by the second week of May (Immediate).

• Education: NITEC, Certificate in Office Skills, NTC Grade 2, or equivalent.

• Strong technical inclination and a hands-on approach to technical work.

• Ability to work independently and manage a mobile field schedule efficiently.

• Reliable, disciplined, and able to follow technical instructions.

• Must possess a valid Class 2/2A/2B License and own a motorbike for work purposes.

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Location: Based in the East (Mainly covering East, North, and Central)

Requirement: Valid Class 3 License (to operate company vehicle)

Job Summary: We are seeking a motivated Field Service Engineer to join our operations team. This role involves the on-site installation, setup, and maintenance of technical hardware across the East, North, and Central regions.

We provide comprehensive training for individuals with a strong technical inclination and a proactive, hands-on approach. We are looking for candidates available to commence work by the second week of May 2026.

Key Responsibilities:

• Perform on-site installation and configuration of technical hardware and devices.

• Conduct hardware health checks and basic diagnostics to ensure service stability.

• Attend to service calls for troubleshooting, hardware swaps, or equipment recovery.

• Provide accurate site documentation and status updates via the mobile dispatch system.

• Safely operate a company vehicle to travel between site locations.

Requirements:

• Availability: Able to start by the second week of May.

• Strong technical inclination and a hands-on approach to technical work.

• Ability to work independently and manage a mobile field schedule efficiently.

• Reliable, disciplined, and able to follow technical instructions.

• Must possess a valid Class 3 Driving License.

Role:
Customer Service Manager (Up to $4200)

• Singapore Based (Tuas (Company Transport / Transport Allowance ($800) if candidate drives to work))

• 5 Days work per week (8am to 5pm)

• Basic: $4000 to $4200 + Handphone Reimbursement: Capped at $60 (Based on bill or receipt) + Sign-on Bonus (T&C apply)

• Bachelor’s Degree in Business Administration, Management Studies, or a related field. + At least 2 years in Customer Service Supervisory role.

• Career Progression Opportunities

Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.

• Oversee team members' capability in managing sales leads effectively.

• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.

• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.

• Maintain an organized and efficient filing and database system for customer records and service documentation.

• Lead digital transformation efforts related to new systems or software.

• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.

• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.

• Establish and monitor KPIs and service standards to drive customer satisfaction, retention, and operational performance

• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.

• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.

• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.

• Provide support in data analysis and insights related to customer satisfaction and sales performance.

• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.

• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.
  

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job Description:

• In charge of preparation and processing of sales order and handling of documentations
• Responsible ensuring the accuracy in documents and emails as well as preventing errors and maintaining smooth operations
• In charge of following up on the status of sales orders, payment checks as well as liaison with the relevant departments and organisation
• Responsible in supporting teamwork and assist with ad-hoc task

Job Requirement:

• Minimum Diploma in Business Adminstration or relevant
• Minimum 2 years of working experience in sales support / customer service with knowledge of shipping terms and export documentation
• Letter of Credit knowledge will be a advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Highlights

✅ AWS + flexible benefits

✅ Stable full-time employment under a well-established Singapore retail & F&B group

✅ Convenient location – short walk from MRT (HarbourFront)

✅ Focus on training, food safety, and career growth

About the Role

We are looking for motivated individuals to join as Service Crew / Culinary Support for a new Japanese food concept. This role offers a stable and structured working environment, with opportunities to learn both kitchen operations and front-of-house service including order taking and cashiering.

Responsibilities:

• Assist with basic food preparation (washing, peeling, chopping, portioning ingredients)

• Support kitchen operations during meal service and plating

• Maintain cleanliness and hygiene of kitchen, utensils, and equipment

• Ensure compliance with food safety and workplace safety standards

• Assist in stock rotation, storage, and waste management

• Support receiving, unpacking, and organizing kitchen supplies

• Perform cashiering and order taking duties when required

• Supporting the team with any other ad-hoc tasks as required

What we're looking for

• Minimum GCE 'N' / 'O' Levels

• 1–2 years of relevant working experience is preferred

• Experience in F&B / kitchen operations is an advantage

• Willing to work 6-day rotating shifts, 8 hours per day, including weekends and Public Holidays (PH)

How to Apply

If you are interested, please submit your updated resume by clicking the Apply Now button.

We regret to inform that only shortlisted candidates will be notified.

Lee Yu Qian (Lenore)

Registration Number: R24124538

EA License Number: 18C9027

• Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

• Conduct quality inspection of 100% of the units to identify defects for rectification, certify unit readiness for handover prior to Notice to Take Possession being served by ensuring that home units handed over to home buyers are in good condition.
• Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.
• Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

Requirements:

• Minimum ‘A’ Level/Diploma in Real Estate/Building
• Minimum 2 – 3 years in real estate and customer service
• Good written and verbal communications skills
• Pleasant, energetic personality with positive attitude
• Good organizational and problem- solving skills
• Customer oriented
• Adaptable to new and changing situations

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to Franzizca.mah@peopleprofilers.com (Whatsapp +65 96169135)

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705
• EA Licence Number: 02C4944
• EA Registration Number: R22109328
• EA Personnel: Franzizca Mah